customer service representative Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

customer service representative

l1 support and operations enginner Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

l1 support and operations enginner

network control local support engineer saudi arabia Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

network control local support engineer saudi arabia

client support executive Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

client support executive

cloud network engineer Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

cloud network engineer

customer service executive network operations support

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 <ul>
 <li>
 Service Support &amp; Troubleshooting
 </li>
 <ul>
 <li>
 Provide Level 1 support for telecom voice, data, and IP-based services.
 </li>
 <li>
 Diagnosing &amp; follow up network, transmission, and switching-related incidents within SLA.
 </li>
 <li>
 Work closely with teams for escalations and root cause analysis.
 </li>
 <li>
 Collaborate with internal and external stakeholders to deliver customer-focused outcomes.
 </li>
 <li>
 Provide expertise in vendor and third-party management to support service delivery.
 </li>
 </ul>
 <li>
 Customer &amp; Stakeholder Support
 </li>
 <ul>
 <li>
 Interface with cross-functional teams (NOC, Data center, field operations) to ensure seamless service support.
 </li>
 <li>
 Provide detailed reports on incidents, problem resolution, and service performance.
 </li>
 </ul>
 <li>
 Process &amp; Documentation
 </li>
 <ul>
 <li>
 Maintain accurate documentation of network diagrams, configurations, and incident reports.
 </li>
 <li>
 Contribute to knowledge base and best practices for faster resolution.
 </li>
 <li>
 Ensure adherence to ITIL processes (Incident, Problem, Change Management).
 </li>
 <li>
 Prepare technical documentation, reports, and operational guidelines.
 </li>
 </ul>
 <li>
 Continuous Improvement
 </li>
 <ul>
 <li>
 Analyze recurring issues and propose permanent solutions.
 </li>
 <li>
 Participate in compliance checks and network optimization initiatives.
 </li>
 </ul>
 </ul>
</div>

Customer Service Executive - Network Operations & Support

BLS International

Role OverviewThe Customer Service Executive will be responsible for delivering exceptional customer service and support to applicants visiting our Riyadh center. The role requires a professional with a background in travel and tourism, fluency in Arabic and English, and the ability to manage customer interactions efficiently, ensuring compliance with company and client standards.Key Responsibilities&middot; Welcome and assist applicants with accurate information and professional guidance throughout the process.&middot; Review and verify documents as per company and client requirements.&middot; Manage application entry, appointment scheduling, and payment processing.&middot; Handle customer inquiries and resolve issues promptly and courteously.&middot; Coordinate with internal teams and external stakeholders for smooth operations.&middot; Ensure adherence to confidentiality and data protection protocols.&middot; Prepare daily operational and customer interaction reports.&middot; Support continuous improvement initiatives and uphold service excellence standards.Required Qualifications &amp; Experience&middot; Education: Bachelor&rsquo;s degree or equivalent qualification (preferably in Travel &amp; Tourism, Business Administration, or related field).&middot; Experience: Minimum 3 years of experience in customer service within the travel, tourism, or visa services sector.&middot; Languages: Fluency in Arabic and English (mandatory).&middot; Availability: Must be able to join immediately.&middot; Location: Based in Riyadh, KSA.Key Skills &amp; Competencies&middot; Strong communication and interpersonal skills.&middot; Excellent customer handling and problem-solving abilities.&middot; Attention to detail and ability to work under pressure.&middot; Professional demeanor with a service-oriented attitude.&middot; Proficient in MS Office and general computer applications.Why Join BLS International&middot; Opportunity to work with a globally reputed organization.&middot; Professional and multicultural work environment.&middot; Career growth opportunities within an expanding global network.Job Type: Full-timePay: &#65020;4,000.00 - &#65020;5,000.00 per month

Customer Service Executive- Female

Role OverviewThe Customer Service Executive will be responsible for delivering exceptional customer service and support to applicants visiting our Riyadh center. The role requires a professional with a background in travel and tourism, fluency in Arabic and English, and the ability to manage customer interactions efficiently, ensuring compliance with company and client standards.Key Responsibilities&middot; Welcome and assist applicants with accurate information and professional guidance throughout the process.&middot; Review and verify documents as per company and client requirements.&middot; Manage application entry, appointment scheduling, and payment processing.&middot; Handle customer inquiries and resolve issues promptly and courteously.&middot; Coordinate with internal teams and external stakeholders for smooth operations.&middot; Ensure adherence to confidentiality and data protection protocols.&middot; Prepare daily operational and customer interaction reports.&middot; Support continuous improvement initiatives and uphold service excellence standards.Required Qualifications &amp; Experience&middot; Education: Bachelor&rsquo;s degree or equivalent qualification (preferably in Travel &amp; Tourism, Business Administration, or related field).&middot; Experience: Minimum 3 years of experience in customer service within the travel, tourism, or visa services sector.&middot; Languages: Fluency in Arabic and English (mandatory).&middot; Availability: Must be able to join immediately.&middot; Location: Based in Riyadh, KSA.Key Skills &amp; Competencies&middot; Strong communication and interpersonal skills.&middot; Excellent customer handling and problem-solving abilities.&middot; Attention to detail and ability to work under pressure.&middot; Professional demeanor with a service-oriented attitude.&middot; Proficient in MS Office and general computer applications.Why Join BLS International&middot; Opportunity to work with a globally reputed organization.&middot; Professional and multicultural work environment.&middot; Career growth opportunities within an expanding global network.Job Type: Full-timePay: &#65020;4,500.00 - &#65020;5,000.00 per month

Customer Service Executive

Nokia

<div>
 
 Job Description
 
 
 
 As an E2E Technical Manager, you will provide technical oversight and operational management across the customer&rsquo;s entire network infrastructure. You&rsquo;ll work closely with Local L2/Subject matter Expert, and Local and remote NOC teams, and multi-vendor partners to ensure high service availability and end-to-end performance.
 
 
 You&rsquo;ll play a pivotal role in incident and problem management, preventive care, automation, and service optimization, ensuring smooth network operations and superior customer experience.
 
 
 
 How You Will Contribute And What You Will Learn
 
 
 
 <ul>
 <li>
 End-to-End Technical Operations Leadership: Lead and manage E2E technical operations across Core, RAN, Transport, and IP domains, ensuring SLA and KPI compliance for availability, performance, and service quality. Drive incident, fault, problem, and change management with a focus on Root Cause Analysis (RCA), resolution, and preventive actions, while enforcing and updating Managed Services (MS) processes.
 </li>
 <li>
 Advanced Technical Support &amp; Escalation: Provide 2nd level support for all escalated incidents by analyzing faults, troubleshooting, and leveraging existing knowledge. Initiate and manage escalations to vendor L3 support, serving as the primary technical authority and escalation point for managed services projects.
 </li>
 <li>
 Operational Continuity &amp; Performance Optimization: Ensure 24x7 operational continuity, proactive fault prevention, and continuous performance optimization. Lead technical audits, service improvement plans, and ongoing optimization initiatives to enhance service delivery.
 </li>
 <li>
 Multi-Vendor Network Integration &amp; Design Assurance: Oversee the integration, upgrades, and lifecycle management of multi-vendor network elements. Review and validate network designs, configurations, and operational readiness to ensure robust and efficient systems.
 </li>
 <li>
 Project Lifecycle Support &amp; Operational Handover: Support the Project Execution Owner in rollout, migration, and transition-to-operations activities. Manage E2E testing, acceptance, and seamless handover of projects to operations teams.
 </li>
 <li>
 Automation, AI, and Service Modernization
 </li>
 <li>
 Key Stakeholder Liaison &amp; Cross-Functional Coordination: Act as the single point of technical contact between Nokia, customers, and third-party vendors. Coordinate cross-functional and multi-vendor teams to ensure cohesive operations and support contract compliance, escalation management, and governance reporting.
 </li>
 <li>
 Performance Reporting &amp; Analysis: Prepare and present comprehensive KPI dashboards, RCA summaries, and performance reports to both internal and customer stakeholders. Provide daily, weekly, and monthly reports to the Network Operations Center (NOC) for management and customer teams.
 </li>
 <li>
 Managed Services Process Evolution: Drive continuous process improvement initiatives and actively contribute to the evolution and enhancement of Nokia&rsquo;s Managed Services delivery framework.
 </li>
 <li>
 Team Development &amp; Culture of Excellence: Mentor technical teams, fostering knowledge sharing, skill development, and accountability. Cultivate a culture of service excellence, innovation, and proactive problem-solving across the organization.
 
 
 </li>
 </ul>
 
 Key Skills And Experience
 
 
 
 
 You have:
 
 
 
 <ul>
 <li>
 10+ years of experience in telecom operations or technical management, preferably within a Managed Services environment.
 </li>
 <li>
 Degree(s)/Major(s): Masters/Bachelors Computer Science/ Electrical/ Telecom/ Computer Engineering.
 </li>
 <li>
 Proven experience leading multi-domain (RAN/Core/Transport/OSS) operations and service assurance.
 </li>
 <li>
 Strong understanding of network architecture, fault management, and performance optimization.
 </li>
 <li>
 Excellent communication and leadership skills for cross-functional collaboration.
 </li>
 <li>
 Deep familiarity with ITIL, SLA management, and service delivery frameworks.
 
 
 </li>
 </ul>
 
 It would be nice if you also had:
 
 
 
 <ul>
 <li>
 Certifications such as PMP, ITIL, or Agile.
 </li>
 <li>
 Hands-on experience in multi-vendor environments and integration challenges.
 </li>
 <li>
 Working knowledge of automation tools, OSS systems, and data analytics platforms.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 Come create the technology that helps the world act together
 
 
 
 Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people&rsquo;s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
 
 
 We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
 
 
 
 What we offer
 
 
 
 Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
 
 
 
 Nokia is committed to inclusion and is an equal opportunity employer
 
 
 
 Nokia has received the following recognitions for its commitment to inclusion &amp; equality:
 
 
 <ul>
 <li>
 One of the World&rsquo;s Most Ethical Companies by Ethisphere
 </li>
 <li>
 Gender-Equality Index by Bloomberg
 </li>
 <li>
 Workplace Pride Global Benchmark
 
 
 </li>
 </ul>
 At Nokia, we act inclusively and respect the uniqueness of people. Nokia&rsquo;s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
 
 
 We are committed to a culture of inclusion built upon our core value of respect.
 
 
 Join us and be part of a company where you will feel included and empowered to succeed.
</div>

End to end Technical Manager

FedEx

<div>
 To prepare for future for GCC Hub transhipment operations for both FedEx Flight and Trucking Operations.
 
 
 This position is integral to our enhancement and is essential for supporting our flight operations plans in Saudi Arabia. By strengthening our operations in this market, we can capitalize on the growing opportunities and enhance our overall customer experience.
 
 
 Ramp/ Air Operations (P&amp;P and Audits); Ramp &amp; Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub &amp; Gateway Operations; Ramp Operations; Cross Border Linehaul; On Road; Handling; Property &amp; Facilities; Dispatch; Service Assurance; Network Control; Transport Scheduling; Customer Service; Contract Management/ Sourcing; Domestic Special Services; Weight &amp; Balance; Commercial Airline Management, Spot Management; Lift; Hub Control Centre; Clearance &amp; Brokerage Operations; Clearance Admin Inbound/ Outbound; Export Controls; Customer Services; Dangerous Goods; Cross-border Linehaul; Vendor Management; Weight &amp; Balance (Ramp Operations); Cross Border Trucking Operations Control; Admin &amp; Support; Manifesting; Dispatch (Heavy Weight); Flight Operations; Feeder Operations; Reporting &amp; Analysis; Quality &amp; Process Improvement; Contract Management; Supplemental Aircraft Operations; Aircraft Handling; Pick Up &amp; Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic &amp; International); Customer Services/ Support Group; Ground Linehaul/ Road Linehaul; Insurance &amp; Claims Management (Brazil); Commercial Airline Management, Spot Management, Lift; Hub &amp; Gateway Control Centre; Clearance Regulatory; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul &amp; PUD Risk Management (Brazil); Manages Ground/ Road Hub; Gateway or Ramp Operation (Excludes Station Operations); Air Hub; Manages Ground Hub
 
 
 To prepare for future for GCC Hub transhipment operations for both FedEx Flight and Trucking Operations.
 
 
 This position is integral to our enhancement and is essential for supporting our flight operations plans in Saudi Arabia. By strengthening our operations in this market, we can capitalize on the growing opportunities and enhance our overall customer experience.
 
 
 To effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and regulatory requirements. Responsibilities may be within a country, across countries or regions.
 
 
 Leadership Skills;Planning &amp; Organizing Skills;Judgement &amp; Decision Making Skills;Presentation Skills;Analytical Skills
 
 
 FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
 
 
 All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
 
 
 Our Company
 
 
 FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
 
 Our Philosophy
 
 
 The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 
 
 Our Culture
 
 
 Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.
</div>

Manager Operations (Ramp & Flight Operations)

<div>To prepare for future for GCC Hub transhipment operations for both FedEx Flight and Trucking Operations. 
 
This position is integral to our enhancement and is essential for supporting our flight operations plans in Saudi Arabia. By strengthening our operations in this market, we can capitalize on the growing opportunities and enhance our overall customer experience. 
 
Ramp/ Air Operations (P&amp;P and Audits); Ramp &amp; Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub &amp; Gateway Operations; Ramp Operations; Cross Border Linehaul; On Road; Handling; Property &amp; Facilities; Dispatch; Service Assurance; Network Control; Transport Scheduling; Customer Service; Contract Management/ Sourcing; Domestic Special Services; Weight &amp; Balance; Commercial Airline Management, Spot Management; Lift; Hub Control Centre; Clearance &amp; Brokerage Operations; Clearance Admin Inbound/ Outbound; Export Controls; Customer Services; Dangerous Goods; Cross-border Linehaul; Vendor Management; Weight &amp; Balance (Ramp Operations); Cross Border Trucking Operations Control; Admin &amp; Support; Manifesting; Dispatch (Heavy Weight); Flight Operations; Feeder Operations; Reporting &amp; Analysis; Quality &amp; Process Improvement; Contract Management; Supplemental Aircraft Operations; Aircraft Handling; Pick Up &amp; Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic &amp; International); Customer Services/ Support Group; Ground Linehaul/ Road Linehaul; Insurance &amp; Claims Management (Brazil); Commercial Airline Management, Spot Management, Lift; Hub &amp; Gateway Control Centre; Clearance Regulatory; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul &amp; PUD Risk Management (Brazil); Manages Ground/ Road Hub; Gateway or Ramp Operation (Excludes Station Operations); Air Hub; Manages Ground Hub 
To prepare for future for GCC Hub transhipment operations for both FedEx Flight and Trucking Operations.
This position is integral to our enhancement and is essential for supporting our flight operations plans in Saudi Arabia. By strengthening our operations in this market, we can capitalize on the growing opportunities and enhance our overall customer experience. 
To effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and regulatory requirements. Responsibilities may be within a country, across countries or regions. 
Leadership Skills;Planning &amp; Organizing Skills;Judgement &amp; Decision Making Skills;Presentation Skills;Analytical Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Executive, to drive both innovation and execution in our busy last mile network. 
 
Key job responsibilities 
The Logistics Executive provides on-ground support to Ops team and Program Team with initiatives that require complex investigation and proactivity. With a mix of operational and program expertise the Logistics Executive works with various stakeholders to support, monitor and drive resolution of operational call outs to minimize the overall business risk and maintaining the high Amazon quality bar. You should be able to dive deep, scrutinize details and foresee data implications. The Logistics Executive is a critical role in the Variable Program team organization as it serves as a liaison between internal and external stakeholders keeping in mind business objectives. Being organized, act promptly in notifying off-operational situation, problem solver, detailed oriented are part of your DNA. 
 
At the same time, you will be supporting the Program team who works on the back-end to gather insights and use them to enhance program lifecycle and ensure Amazon standards and Partners best experience.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Excellent written and verbal communication skills</li><li>Strong analytical and problem solving skills</li><li>2+ years' experience in investigations related to managing contacts, determining the root cause(s) for issues, and tracking progress of process initiatives</li><li>Willingness to travel</li><li>Ability to multitask and manage multiple sites simultaneously with attention to detail.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>The Right Candidate, has strong communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance and has the ability to develop subject matter expertise in all operations processes.</li><li>The Right Candidate, has strong communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance and has the ability to develop subject matter expertise in all operations processes.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Logistics Executive - LM KSA, LM

Explore 2444+ Customer service executive network operations support in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates this November. Find roles across top companies and apply now to boost your career.