administrative assistant (female) Jobs in Jeddah

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customer service female

AlGhandoura Industrial Group LTD 

Customer Service (Female) AlGhandoura Industrial Group LTD Jeddah, Saudi Arabia Full-Time Job Overview AlGhandoura Industrial Group LTD is seeking a dedicated and enthusiastic female Customer Service representative to join our team in Jeddah. This role will provide exceptional customer service to our clients, ensuring their needs are met and their queries resolved efficiently and professionally. The ideal candidate will possess excellent communication and interpersonal skills, be able to handle customer inquiries effectively, and contribute to a positive customer experience. This role requires cultural sensitivity and an understanding of the specific needs of our female clientele. Responsibilities * Respond to customer inquiries via phone, email, and other communication channels. * Provide accurate information about products, services, and company policies. * Process orders, returns, and refunds in a timely manner. * Resolve customer complaints and issues effectively and empathetically. * Maintain accurate records of customer interactions and transactions. * Contribute to building strong customer relationships and maintaining customer satisfaction. * Collaborate with other team members to ensure smooth operations and efficient service delivery. * Adhere to company policies and procedures related to customer service. * Proactively identify opportunities to improve customer service processes. Qualifications * Proven experience in a customer service role. * Excellent communication and interpersonal skills. * Strong problem-solving and decision-making abilities. * Ability to work independently and as part of a team. * Proficiency in English and Arabic (preferred). * Strong computer literacy, including experience with CRM systems. * Ability to handle multiple tasks simultaneously and prioritise effectively. * Cultural sensitivity and understanding of the specific needs of female customers. * A positive and professional attitude. &nbsp;

Customer Service (Female)

Job Overview AlGhandoura Industrial Group LTD is seeking a highly motivated and experienced Senior Procurement (Female) to join our team in Jeddah, Saudi Arabia. This is a full-time position offering a unique opportunity to contribute to a dynamic and growing organisation. The successful candidate will play a crucial role in managing the procurement of goods and services, ensuring cost-effectiveness, quality, and timely delivery. This role specifically requires a female candidate due to local regulations and cultural considerations within certain operational areas. Responsibilities * Develop and implement procurement strategies that align with the company's overall objectives. * Manage the entire procurement cycle, from sourcing and negotiation to contract management and supplier performance evaluation. * Identify and select reliable suppliers, negotiating favourable terms and conditions. * Ensure compliance with company policies and procedures, as well as relevant industry regulations. * Monitor market trends and identify opportunities for cost savings and process improvements. * Maintain accurate records of all procurement activities. * Collaborate with internal stakeholders to understand their needs and requirements. * Build and maintain strong relationships with key suppliers. * Analyse spending patterns and identify areas for optimisation. * Stay informed about best practices and innovations in procurement. Qualifications * Bachelor's degree in Supply Chain Management, Business Administration, or a related field. * Proven experience in a senior procurement role, preferably within a similar industry. * Strong negotiation and communication skills. * Excellent analytical and problem-solving abilities. * Proficiency in using procurement software and tools. * In-depth knowledge of procurement principles and best practices. * Ability to manage multiple projects simultaneously and meet deadlines. * Strong interpersonal skills and the ability to work effectively in a team environment. * Excellent organisational and time management skills. * Fluency in English is essential, and Arabic language skills would be advantageous. &nbsp;

Senior Procurement (Female)

Elbait Consultants

The Role
 We are leading manufacturing company based in KAEC, Jeddah, KSA. We are seeking a dynamic Marketing & Customer Service Manager to lead our marketing strategies and customer service operations in our manufacturing company based in Jeddah. The ideal candidate will drive brand growth, enhance customer satisfaction, and coordinate cross-functional teams to deliver exceptional results. Responsibilities: - Develop and implement comprehensive marketing plans to increase brand awareness and market share. - Manage and oversee all customer service activities to ensure excellent service delivery and client satisfaction. - Collaborate with sales and production teams to align marketing campaigns with product availability and company goals. - Analyze market trends and customer feedback to identify opportunities for growth and improvement. - Lead, motivate, and develop the marketing and customer service teams to achieve performance targets. - Manage the marketing budget and monitor campaign effectiveness to ensure optimal ROI. - Build and maintain strong relationships with customers and stakeholders. - Coordinate the creation of marketing materials, digital content, and promotional events.
 
Requirements
 <ul>
<li>Bachelor's degree in Marketing, Business Administration, or a related field; MBA is a plus. - Minimum of 5 years of experience in marketing and customer service management, preferably in the manufacturing sector. - Strong leadership and team management skills with the ability to inspire and develop staff. - Excellent communication and interpersonal abilities. - Proficient in digital marketing tools and CRM software. - Analytical mindset with the ability to interpret data and market insights. - Fluency in English; Arabic language skills are highly desirable. - Ability to work effectively in a fast-paced and multicultural environment.</li>
</ul>
About the company
 Elbait is a boutique type of executive search & recruitment management consulting firm based in Dubai. The unique understanding about the market needs, cultural awareness and professionalism enable the firm to offer its services to diversified portfolio of clients that operates in the ME region. Elbait is committed to seek the most suitable professionals on international, regional as well as national basis. Elbait committed to have well-defined partnership with Clients to meet their talent acquisition and executive needs on both Practice and Function basis. In addition, it committed to ensure remarkable contribution to the welfare of Stake-holders, Clients and Job-seekers. Industries: - FMCG, Consumer goods & retail - Construction, Engineering, Oil & Gas, infrastructure (technical & non-technical) - Automotive - Property Management & Real- Estate Functions across industries (other than above): - Sales & Marketing - HR & IT - Finance & Accounting

Marketing & CS Manager

Honeywell

<div>The Future Is What We Make It.
When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.
By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Make the Best You.
Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.
Join us and Make an Impact.
The Purpose of the Role</div>
 <div>Field Service Engineer &ndash; I 
Summary
A Field Service Engineer will be the key in ensuring customer satisfaction and smooth execution of service and projects of the Service Team in Honeywell. There will be opportunity to be exposed to the range of products in relation with that of Honeywell&rsquo;s Building Management System (BMS) &ndash; where automation &amp; control extends to that of a building&rsquo;s operations &ndash; HVAC, Fire Safety, Lighting, Card Access, CCTV etc. and other third party systems. Provides an ongoing support to the customer throughout the lifetime of the installed system; this includes regular preventative maintenance, fault diagnosis, effective repair and commissioning of additions or alterations. There is a relationship between the Service, Sales, Projects departments and the customers that can be easily measured in terms of customer satisfaction. 
Responsibilities:
<ul><li>Ensure delivery of value to Honeywell clients and customers
</li><li>Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
</li><li>The engineer needs to operate effectively under time constraints and pressure from the customer and the business
</li><li>Ability to schedule and plan periodic maintenance service to contract customer base on service contract requirement.
</li><li>To lead a team of technicians to perform the periodic maintenance service and attend to customer&rsquo;s spot call.
</li><li>Development and maintenance of site-specific documentation and quality assurance information as instructed by team leader
</li><li>Availability for and performance of duties outside of normal working hours as per agreed rosters and as directed
</li><li>To maintain and establish a good working relationship with the customer.
</li><li>To do project management for alteration, additions or retrofit works on service site.
</li><li>Supervision of field installation, cabling in Service projects/Quoted reactive work
</li><li>Create new sales opportunities during the application of the project/service
</li><li>To propose small work quotation for customer and carried out the proposed work on acceptance.
</li><li>Determine equipment and accessory needs for implementation and inform FSL or FSS in time
</li><li>Support FSS or FSL for project cost and progress reporting
</li><li>To support sales on technical requirement of maintenance or retrofit sites, and including basic costing of job.
</li><li>Estimate materials costs and quantities provide the information to the FSS or FSL, and Service Sales.
</li><li>To assist project manager on big scale project to execute the project smoothly, on-time and on budget.
</li><li>The engineer needs to provide the customer with an awareness of system amendments to meet his requirements and there by leverage sales and new Honeywell sales initiatives.
</li><li>Assist FSS or FSL to achieve service matrix and regional AOP targets.
</li>Adhere strictly to the Honeywell SOPs, Honeywell HSE policy and requirements in all activities. 
<li>
</li></ul>Experience &amp; Qualifications:
<ul><li>Engineering Graduates/Diploma holders with 2 years of relevant experience and passion for Building Automation are more than welcome to apply
</li><li>Good Knowledge in BMS, EBI, Honeywell systems etc. Security system knowledge such as CCTV, DVM, Honeywell access control and Honeywell Intrusion Detection System will be an added advantage.
</li><li>Strong fault finding and trouble shooting skills.
</li><li>Good Knowledge of Servers Class Machines, Virtual Machines, Networking.
</li><li>A good team player with good communication and interpersonal skills.
</li><li>Able to travel to customer sites kingdom-wide
</li><li>Ability to interact and build relationships with customers.
</li><li>Ability to acquire and demonstrate trade skills and/or product knowledge to meet the requirements of the role.
</li><li>Ability to apply knowledge and understanding of Honeywell products to develop solutions that meet customer&rsquo;s requirements.
</li><li>Must be able to work with limited supervision and direct contractors or other service technicians.
</li><li>Ability to manage group of team members to Exceed both Honeywell and customer expectation.
</li><li>Good communication both written and verbal.
</li><li>The ability to work under pressure.
</li><li>Strong commitment to safety and safe working environment.
</li><li>Arabic language proficiency would be an added advantage
</li><li>Valid driving License would be an added advantage</li></ul></div>
 <div>We Offer:
<ul><li>The opportunity to work on the world&rsquo;s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.
</li><li>Group medical insurance plan life.
</li><li>Paid annual leave and time off work.
</li><li>A culture that fosters inclusion, diversity and innovation.
</li><li>Market specific training and on-going personal development.
</li></ul>If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>
 <div>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.</div>

Field Service Engr I - Saudi National Only

Majid Al Futtaim

<div>
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 
 
 JOB TITLE
 
 
 Sales Associate | Majid Al Futtaim LifeStyle | Operations
 
 
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 The role will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs And Enabling the Fulfillment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly And Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer In Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills In Order To Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build A Consistent Flow of Repeat Customer.
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good CommunicationSkills
 </li>
 <li>
 Excellent Customer Service
 </li>
 <li>
 Excellent to Fluent in English
 </li>
 </ul>
</div>

Sales Associate - Fashion

Al Ghazzawi Group

Job Title: Cashier &ndash; Ice Cream / Gelato ShopLocation: Jeddah Open to: Saudi Nationals &amp; ExpatsJob Purpose:To manage cash transactions, provide excellent customer service, and support daily operations in the gelato shop, ensuring a smooth and enjoyable experience for all customers.Key Responsibilities:<ul><li>Handle cash, credit card, and digital payments accurately.</li><li>Issue receipts and maintain proper cash register records.</li><li>Greet customers warmly and assist with order taking.</li><li>Coordinate with service staff for timely delivery of ice creams, desserts, and beverages.</li><li>Maintain cleanliness and organization at the cashier counter and service area.</li><li>Balance cash drawers and reconcile transactions at the end of shifts.</li><li>Answer customer inquiries regarding products, flavors, and promotions.</li><li>Assist with packaging takeaway orders.</li><li>Follow company policies, hygiene, and food safety standards.</li><li>Support the team during peak hours when required.</li></ul>Requirements:<ul><li>Previous cashier or retail experience preferred (F&amp;B experience is a plus).</li><li>Basic math and computer/POS skills.</li><li>Strong customer service and communication skills.</li><li>Ability to work in a fast-paced environment.</li><li>Positive attitude, trustworthy, and team-oriented.</li><li>Flexibility to work shifts, weekends, and holidays.</li></ul>Job Type: Full-time

Cashier – Ice Cream / Gelato Shop

Waad Education

<div>Waad Education is seeking a skilled and motivated Female Technician/Handyman to join our facilities team. The Facilities Maintenance Technician is responsible for ensuring the proper upkeep and safe operation of the company's facilities. This includes routine maintenance, troubleshooting, and repair of HVAC, plumbing, electrical systems, and other related tasks to ensure optimal facility performance.
Responsibilities:<ul><li>
Conduct regular inspections to identify and resolve maintenance issues.</li></ul><ul>
&#65279;&#65279;<li>Perform routine maintenance tasks (e.g., replacing bulbs, minor plumbing, equipment repairs).</li>
&#65279;&#65279;<li>Respond promptly to maintenance requests.</li>
&#65279;&#65279;<li>Coordinate with external vendors for complex maintenance and repair needs.</li>
&#65279;&#65279;<li>Maintain accurate records of maintenance activities and completed tasks.</li>
&#65279;&#65279;<li>Follow safety protocols and ensure compliance with relevant regulations.</li>
&#65279;&#65279;<li>Assist with any additional tasks assigned by line managers related to the role.</li>
</ul>Requirements<ul><li>
Diploma in Maintenance Technology or equivalent qualification.</li><li>
Minimum 7 years of experience in a similar role.</li></ul><ul>
&#65279;&#65279;<li>Strong knowledge of HVAC, plumbing, and electrical systems.</li>
&#65279;&#65279;<li>Proficient in troubleshooting and repairing facility-related equipment.</li>
&#65279;&#65279;<li>Familiarity with hand and power tools.</li>
&#65279;&#65279;<li>Excellent problem-solving and attention to detail.</li>
&#65279;&#65279;<li>Ability to manage time effectively and prioritize tasks.</li>
&#65279;&#65279;<li>Strong communication and teamwork skills.</li>
&#65279;&#65279;<li>Physical fitness and ability to handle physically demanding tasks.</li>
&#65279;&#65279;<li>Ability to work independently and follow maintenance protocols.</li></ul></div>

Technician / Handyman

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