customer service german

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>İzmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
İzmir - T&uuml;rkiye</p></div></div></div><div></div>

Customer Service - German

Peoployed.

<div>
 <p>
  Business Analyst | Software Company
 </p>
 <p>
  We are looking for a
  <strong>
   Business Analyst
  </strong>
  to join our software development team and take an active role in analyzing business needs, defining system requirements, and supporting the delivery of high-quality software solutions.
 </p>
 <p>
  This role involves close collaboration with international stakeholders.
  <strong>
   English is the primary working language, and a C1+ level of proficiency is required.
  </strong>
 </p>
 <p>
  <strong>
   Candidates with German language skills will be given priority.
  </strong>
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Elicit, analyze, and document business and system requirements in collaboration with internal and external stakeholders
  </li>
  <li>
   Translate business needs into detailed functional specifications, user stories, process flows, and acceptance criteria
  </li>
  <li>
   Act as a bridge between business units and software development teams throughout the software development lifecycle
  </li>
  <li>
   Support development and QA teams during design, implementation, testing, and release phases
  </li>
  <li>
   Ensure requirements are clear, complete, prioritized, and aligned with business objectives
  </li>
  <li>
   Participate actively in Agile ceremonies including sprint planning, backlog refinement, and reviews
  </li>
  <li>
   Identify risks, gaps, and dependencies within requirements and propose effective solutions
  </li>
  <li>
   Contribute to continuous improvement of business analysis standards, documentation quality, and delivery processes
  </li>
 </ul>
 <p>
  Required Qualifications
 </p>
 <ul>
  <li>
   Strong understanding of SDLC and Agile methodologies
  </li>
  <li>
   Proven experience in producing high-quality documentation (BRD, FRD, user stories, process diagrams)
  </li>
  <li>
   Strong analytical and problem-solving skills with attention to detail
  </li>
  <li>
   <strong>
    C1+ level English proficiency (written and spoken)
   </strong>
   , with the ability to work confidently in meetings, workshops, and documentation
  </li>
  <li>
   Strong communication and stakeholder management skills across both technical and non-technical teams
  </li>
  <li>
   Experience with tools such as Jira
  </li>
 </ul>
 <p>
  Nice to Have
 </p>
 <ul>
  <li>
   <strong>
    German language skills (preferred)
   </strong>
  </li>
  <li>
   Technical background or hands-on experience working closely with development teams
  </li>
  <li>
   Familiarity with system integrations, APIs, or data-driven products
  </li>
 </ul>
 <p>
  What We Offer
 </p>
 <ul>
  <li>
   A critical role in delivering complex and impactful software solutions
  </li>
  <li>
   Collaboration with international teams and stakeholders
  </li>
  <li>
   Clear ownership, responsibility, and opportunities for professional growth
  </li>
  <li>
   A structured, professional, and collaborative work environment
  </li>
 </ul>
 <p>
 </p>
</div>


Business Analyst

<div><div><div><div><div><b>Location</b></div>
<div>İzmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
İzmir</p></div></div></div><div></div>

Customer Service - English

Kundenberater Deutsch–Homeoffice

Customer Service - Turkish

<div><p><b>Job Summary:</b></p>
<p>The Field Sales Executive is responsible for generating Revenue, Volume and GP by promoting and selling mainly for Roadfreight services to customers. This role requires extensive knowledge of logistics, excellent communication and negotiation skills, and the ability to build and maintain strong customer relationships.</p><br>
<p><b>Job Purpose:</b></p>
<ul><li>Prospecting and Lead Generation: Identify potential customers and leads through market research, cold calling, networking, and other means to expand the customer base through pipeline development.</li>
<li>Customer Relationship Management: Build and maintain strong and long term relationships with potential customers to understand their needs.</li>
<li>Quoting: Prepare and present rates based on the customer's requirements by using default system.</li>
<li>Contract Negotiation: Negotiate terms and conditions for tenders and RFQ&rsquo;s, including rates and service levels</li>
<li>Market Analysis: Stay updated on industry trends, competitive pricing, and market conditions to adjust sales strategies and maintain a competitive edge.</li>
<li>Sales Targets: Meet or exceed sales targets set by the company to contribute to its growth and profitability.</li>
<li>CRM usage and Reporting: Maintain detailed records of customer interactions, sales activities, and contracts in the CRM. Generate reports to management on sales progress.</li>
<li>Collaboration: Work closely with the pricing and operations team to meet the customer's expectations.</li></ul><br>
<p><b>Knowledge, Skills and Experience:</b></p><br>
<ul><li>University degree in Business, Logistics, or a related field</li>
<li>Min 5 years of Sales experience in the logistics industry</li>
<li>Excellent communication, negotiation, and presentation skills.</li>
<li>Good command in English and Turkish (written&amp;spoken)</li>
<li>Proficiency in using sales and customer relationship management (CRM) software.</li>
<li>Strong problem-solving skills, self-motivated and teamwork oriented</li>
<li>B class driving licence holder with no travel restrictions</li>
<li>Residence in İzmir</li>
<li>No military obligation for male candidates</li><br>
</ul><div></div><br>
<div>#LI-TUR</div></div>

Field Sales Manager - İzmir

GE HealthCare

<div>
 <strong>
  <strong>
   <strong>
    <strong>
     Job Description Summary
     <br/>
     <br/>
    </strong>
   </strong>
  </strong>
 </strong>
 These roles will be based in one of the following locations: Istanbul(either Asia or Europe), Izmir, Antalya or Bursa.
 <br/>
 <br/>
 Advanced Field Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models for Imaging.
 <br/>
 <br/>
 GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
 <br/>
 <br/>
 <strong>
  <strong>
   Job Description
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  These roles will be based in one of the following locations: Istanbul(either Asia or Europe), Izmir, Antalya or Bursa.
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Key Responsibilities/essential functions include:
  </li>
  <li>
   Technical: Maintains all models specific to a modality in the assigned area.
  </li>
  <li>
   Advanced, total system-level troubleshooting, installation, maintenance and service repair needs on designated equipment.
  </li>
  <li>
   Customer satisfaction: Daily interface with doctors and technicians on equipment status issues.
  </li>
  <li>
   Acts to ensure satisfaction to primary customers.
  </li>
  <li>
   Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
  </li>
  <li>
   Business growth: Assists in the growth and direction of business in his/her geographic area.
  </li>
  <li>
   Productivity: Responsible for Warranty and PMS contract cost control.
  </li>
  <li>
   Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
  </li>
  <li>
   Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices.
  </li>
  <li>
   Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
  </li>
  <li>
   Quality Specific Goals:
  </li>
  <li>
   Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  </li>
  <li>
   Complete all planned Quality &amp; Compliance training within the defined deadlines
  </li>
  <li>
   Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization
  </li>
  <li>
   Identify and report any personal quality or compliance concerns immediately to the Quality Organization
  </li>
  <li>
   Ensure timely dispatch closure
  </li>
  <li>
   Ensure completion of all field modifications instructions (FMI&rsquo;s) within prescribed timeframe
  </li>
  <li>
   Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Qualified to Degree level or equivalent knowledge or experience
  </li>
  <li>
   Technical analytical skills
  </li>
  <li>
   Solid Field Services experience in Imaging
  </li>
  <li>
   4 - 6 years Field Services experience
  </li>
  <li>
   Comprehensive knowledge of a specific modality or multi-modalities
  </li>
  <li>
   Sought by others for guidance and advice
  </li>
  <li>
   Proficiency in English
  </li>
  <li>
   Ability to work independently with minimum direction
  </li>
  <li>
   High work standards and quality
  </li>
  <li>
   Initiative and motivation
  </li>
  <li>
   Plans and organizes work effectively
  </li>
  <li>
   Excellent communications, listening and interpersonal skills
  </li>
  <li>
   Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EHS Specific Goals:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Comply with the Environment, Health &amp; Safety (EHS) Policies and applicable laws and regulations.
  </li>
  <li>
   Complete all mandatory EHS training. Actively participate in accident &amp; incident investigation and follow up.
  </li>
  <li>
   Maintain defined levels of housekeeping &amp; ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EHS Specific Goals:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Comply with the Environment, Health &amp; Safety (EHS) Policies and applicable laws and regulations.
  </li>
  <li>
   Complete all mandatory EHS training. Actively participate in accident &amp; incident investigation and follow up.
  </li>
  <li>
   Maintain defined levels of housekeeping &amp; ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.
   <br/>
   <br/>
  </li>
 </ul>
 GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 <br/>
 <br/>
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 <br/>
 <br/>
 <strong>
  <strong>
   <strong>
    Additional Information
    <br/>
    <br/>
   </strong>
  </strong>
 </strong>
 <strong>
  Relocation Assistance Provided:
 </strong>
 No
 <br/>
 <br/>
</div>


Advanced Field Engineer, Imaging

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