customer service professional turkey

CMA CGM

ID: 572400
 
Location: 
Istanbul, TR
 
Customer Service Professional Turkey
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role & Responsibilities: 
Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
 Coordinate internally and/or respond to customer queries related to shipment
 Monitor shipment according to customer status and track & trace upon delivery
 Record and update information on customer profiles
 
Qualifications: 
Bachelor’s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
 Strong ability to manage multiple tasks and priorities effectively,
 Proactive approach with strong problem-solving and communication skills,
 Fluency in written & verbal English is a must (part of the interview will take place in English),
 Able to work in the office 4 days per week (hybrid) in Istanbul.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all
 
Come along on CMA CGM’s adventure !

Customer Service Professional Turkey

Johnson Controls

<div><div>What you will do</div><div><div><div><div><div><div><div><div><div>
Here at Johnson Controls we hire around 4000 people a year across EMEA, from technicians, sales engineers and customer service advisors to senior hires and even early careers! Why not to join JCI as Channel Sales Manager? It's a key role reporting directly to the Sales Director - Applied Products of the Middle East and Africa region for the indirect business.
You will be based in Istanbul and will be responsible for growing the sales network through our channel partner for the Applied Products business across Turkey. You will drive the sales and business growth for HVAC product portfolio specifically Chillers, AHU&rsquo;s, and FCU&rsquo;s.
Become a member of the Johnson Controls family and thrive in an improving company culture where your voice and ideas will be heard &ndash; your next excellent opportunity is just a few clicks away! 
 
How you will do 
As a Channel Sales Manager, you will use your strategic expertise and knowledge of Applied Products to drive the sales, ensure customer happiness, assure results, and improve relations with our partner to increase sales and service quality. You will articulate market information (market prices, volume, growth, competitor actions etc.) and propose a growth action plan in the territory to executive management. 
You are a hunter driven to seek and develop existing business and long term customer relationships, self-motivated. You&rsquo;re analytical, perseverant, professional and reliable in your approach to work, leading multiple priorities simultaneously because of your excellent planning, organization, and time management skills.
What we look for 
Required<ul><li>
Bachelor degree in Mechanical Engineering or equivalent</li><li>
6 to validated experience in the HVAC industry, specifically passionate about Chillers/AHU/FCU in Turkey</li><li>
Consistent record of delivering sales target and leading &amp; running sales</li><li>
Excellent verbal and written communication skills</li><li>
Fluent language skills in English</li><li>
Strong presentation and ability to influence key partners, consultants, and owners</li><li>
Independent, innovative, strategic-thinker and able to perform under pressure</li></ul></div></div></div></div></div></div></div></div></div></div>

Channel Sales Manager

Uber

<div>
 
 About The Role
 
 
 
 We are looking for an enthusiastic compliance generalist who is able to help resolve complex issues, approaches relationship management with tact and diplomacy, and is keen to develop their skills across all risk areas. We are looking for a generalist who has a good understanding of the local regulatory framework in Turkey, and has proven experience in compliance-related roles.
 
 
 Must be fluent in Turkish, with business-level English language ability, and based in Turkey. The successful candidate will report to the Executive team directly.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Report detailed compliance metrics to the Management Board to provide assurance that the compliance obligations of Uber operations in Turkey are met.
 </li>
 <li>
 Define and maintain compliance Key Performance Indicators which align with the Risk Appetite of Uber Turkey.
 </li>
 <li>
 Implementing a robust compliance programme, with oversight key risk areas, including but not limited to:
 </li>
 <li>
 Screening (Sanctions, PEP).
 </li>
 <li>
 Customer Due Diligence (including customer risk rating).
 </li>
 <li>
 Know Your Customer.
 </li>
 <li>
 Transaction Monitoring - including suspicious activity reporting.
 </li>
 <li>
 AML Training and Awareness.
 </li>
 <li>
 Maintaining up-to-date AML and Sanctions policies, and applicable procedures.
 </li>
 <li>
 Fraud.
 </li>
 <li>
 Ethics and Compliance.
 </li>
 <li>
 Managing reporting obligations with regulatory authorities, this includes establishing a reporting framework and reviewing and signing off all reports submitted to regulatory bodies within regulatory deadlines.
 </li>
 <li>
 Monitor and scrutinise the implementation of risk and compliance policies, escalating relevant risks and dependencies to the Management Board, and providing regular updates on identified trends and risks.
 </li>
 <li>
 Conducting risk assessments on new and existing products and launches in the Turkish market.
 </li>
 <li>
 Maintaining relationships between the local Turkey Compliance function and all its stakeholders.
 </li>
 <li>
 Monitoring policy and process changes throughout the organisation.
 </li>
 <li>
 Research coming changes to regulation and plan accordingly.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Minimum five (5) years working in a financial crime-related function for a regulated financial entity.
 </li>
 <li>
 To have graduated from a higher education institution, with a minimum of a four (4) year Bachelor degree in Turkey (or abroad if recognized by the council of higher education).
 </li>
 <li>
 A good understanding of compliance laws and regulations applicable in Turkey.
 </li>
 <li>
 Already have, or have a committed timeline, to obtain a Compliance Officer License (Uyum G&ouml;revlisi Lisans&inodot;).
 </li>
 <li>
 Prior experience reporting suspicious activity reports (SARs).
 </li>
 <li>
 Prior experience working in or alongside both a first and a second line of defence team, product teams, and engineering teams, to guide risk and compliance-related changes.
 </li>
 <li>
 An ability to simply articulate complex ideas in person, in meetings, and in writing.
 </li>
 <li>
 An ability to identify risk-based approaches to solving risk and compliance issues.
 </li>
 <li>
 The ability to work under pressure and under your own initiative.
 </li>
 <li>
 The ability to translate, articulate and present highly technical and complex procedural recommendations, regulations, laws and policies to a variety of audiences.
 </li>
 <li>
 Strong change management skills, adept at working in an environment of shifting priorities, constant technological changes and increasingly stringent regulatory requirements.
 </li>
 <li>
 Management experience, as the team is expected to grow with additional direct reports.
 
 
 </li>
 </ul>
 
 Bonus Points If
 
 
 
 <ul>
 <li>
 Professional experience in law, risk management, or another area with relevance to financial crime compliance.
 </li>
 <li>
 A professional or postgraduate qualification/ accreditation in financial crime compliance or risk management is advantageous (CTMA, CAMS, CGSS, CCAS).
 </li>
 <li>
 Working knowledge of risk management frameworks.
 </li>
 <li>
 Experience working for a fintech and/or knowledge of the e-commerce industry.
 </li>
 <li>
 Relevant experience engaging with or exposure to:
 </li>
 <li>
 Turkish Central Bank (TCMB).
 </li>
 <li>
 Banking Regulation and Supervision Agency (BDDK).
 </li>
 <li>
 Financial Crimes Investigation Board (MASAK - Mali Su&ccedil;lar Ara&scedil;t&inodot;rma Kurulu)
 </li>
 <li>
 Knowledge of SQL is a plus
 </li>
 </ul>
</div>

Compliance Officer

Midas

<div><div>At Midas, we are working on real-life engineering challenges to transform the world of finance.</div><div>
We&rsquo;ve transformed investing in Turkey by delivering a seamless experience for everyday investors. Today, 3.5 million users invest with Midas. Backed by an $80M Series B, the largest fintech investment ever in Turkey, we are scaling faster than ever.
</div><div>As a Customer Intelligence Manager, you&rsquo;ll optimize end-to-end user journeys, ensuring consistent and high-quality experiences across all touchpoints. You&rsquo;ll turn user feedback into actionable insights, drive improvement initiatives, and work closely with cross-functional teams to align products and services with user expectations.</div>
<h3 class="jobSectionHeader">What You'll Do</h3><ul><li>
Lead initiatives to optimize end-to-end user journeys, ensuring consistent, high-quality experiences across all touchpoints.</li><li>
Analyze user feedback and behavioral data to identify pain points, develop actionable insights, and implement improvements.</li><li>
Collaborate with cross-functional teams to align product and service delivery with user expectations.</li><li>
Develop and monitor KPIs to measure the impact of experience enhancements and track progress.</li><li>
Manage customer support escalations, ensuring timely and effective resolution while identifying trends to prevent future issues.</li></ul><h3 class="jobSectionHeader">
What You'll Bring</h3><ul><li>
Proven experience in customer experience, operations, or a similar role, preferably in fintech or a fast-paced, growth-oriented environment.</li><li>
Strong analytical skills with the ability to translate data into actionable strategies.</li><li>
Exceptional communication and collaboration skills to work across diverse teams.</li><li>
Ability to manage multiple projects, prioritize tasks effectively, and deliver results under tight deadlines.</li><li>
An user-focused mindset with creative problem-solving skills.</li></ul>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Customer Intelligence Manager

Nobel Biocare

<div>
 
 
 Job Description:
 
 
 
 
 Responsible for growth and expansion of direct sales and profit margins within assigned accounts and/or territory/region on products or services. Establishes professional relationships with key personnel in customer accounts. Meets assigned targets for profitable sales volume and margin dollars.
 
 
 
 
 Job Requirements:
 
 
 
 
 As a Sales Representative (Istanbul) at Nobel Biocare Turkey, you will play a pivotal role in expanding our market presence by developing strong relationships with dental professionals and driving sales growth. You will be responsible for promoting our premium range of dental implant solutions and digital dentistry products, ensuring customer satisfaction and business success.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Develop and maintain relationships with dental professionals, clinics, and key decision-makers.
 </li>
 <li>
 Conduct engaging product presentations and hands-on demonstrations to showcase Nobel Biocare solutions.
 </li>
 <li>
 Identify new business opportunities and expand customer base within the assigned territory.
 </li>
 <li>
 Achieve and exceed sales targets by executing strategic sales plans.
 </li>
 <li>
 Provide technical support and training to dental professionals to maximize product utilization.
 </li>
 <li>
 Stay updated on industry trends, competitor activities, and new product developments.
 </li>
 <li>
 Collaborate with marketing and clinical teams to implement sales initiatives.
 </li>
 <li>
 Represent Nobel Biocare at trade shows, workshops, and industry events.
 </li>
 <li>
 Maintain accurate records of sales activities and customer interactions in the CRM system.
 </li>
 <li>
 Address customer inquiries and resolve issues efficiently.
 
 
 </li>
 </ul>
 
 
 Job Requirements:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Life Sciences, or a related field.
 </li>
 <li>
 Proven sales experience in the dental, medical devices, or healthcare industry.
 </li>
 <li>
 Strong understanding of dental implantology and digital dentistry is preferred.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to build and sustain long-term professional relationships.
 </li>
 <li>
 Self-motivated with a results-driven mindset.
 </li>
 <li>
 Proficiency in CRM software and sales tracking tools.
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to travel within the assigned territory.
 </li>
 <li>
 This job is based out of Istanbul, Turkey
 
 
 </li>
 </ul>
 
 
 
 Operating Company:
 
 
 
 
 
 Nobel Biocare
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Sales Representative

Colgate-Palmolive

<div>
 No Relocation Assistance Offered
 
 
 Job Number #170477 - Istanbul, Turkey, Turkey
 
 
 
 Who We Are
 
 
 
 Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
 
 
 Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 
 
 
 Job Summary:
 
 
 
 Customer Service Coordinator is responsible for end-to-end management of order to invoice cycle while cultivating effective relationships with the commercial teams.
 
 
 
 Key Responsibilities
 
 :
 
 
 <ul>
 <li>
 Work closely with Logistics Operations Team to plan, analyse customer needs, to follow up on orders to ensure on time and complete delivery
 </li>
 <li>
 Ensure the highest level of Customer Service is provided to our customers through the development and maintenance of order fulfilment standard methodologies
 </li>
 <li>
 Understand the customers&rsquo; needs and developing business solutions to meet Colgate and customer requirements
 </li>
 <li>
 Accountable for the Customer Service Key Performance Indicators (KPI) and working with the CS&amp;L and Sales organizations to increase results
 </li>
 <li>
 Use Supply Chain data and analytical tools effectively including SAP
 </li>
 <li>
 Conduct regular business review meetings with customers to evaluate business performance and maintain close customer relationships
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree preferably in Business Administration, Engineering or related fields
 </li>
 <li>
 Minimum 2 years&rsquo; experience either in Customer Service/ Logistics, Demand or Supply Planning preferably with a multinational FMCG company
 </li>
 <li>
 Fluent in English and Turkish
 </li>
 <li>
 Ability to quickly adapt to new demands and challenges
 </li>
 <li>
 Comfortable working with cross-functional team members
 </li>
 <li>
 Proficient use of Google Tools &amp; Microsoft Office
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Business Intelligence Knowledge
 </li>
 <li>
 SAP Knowledge
 
 
 </li>
 </ul>
 
 Perks of Role
 
 
 
 <ul>
 <li>
 International Working Environment
 </li>
 <li>
 Shuttle Services (Up to Pendik on Istanbul&rsquo;s Anatolian side and up to Bayrampa&scedil;a on main roads in the European side)
 </li>
 <li>
 Comprehensive Medical/Life insurance coverage
 </li>
 <li>
 24/7 Employee Assistance Program
 
 
 </li>
 </ul>
 
 Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.
 
 
 
 
 Our Commitment to Inclusion
 
 
 
 Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
 
 
 
 Equal Opportunity Employer
 
 
 
 Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
 
 
 Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
 
 
</div>

Customer Service Coordinator

Envista Holdings

<div>Operating Company: Nobel Biocare 
Location: Istanbul,Istanbul,TR 
Date Posted: December 30, 2025 
Req Number: R5024919</div><div></div>
 <div>Job Description: Responsible for growth and expansion of direct sales and profit margins within assigned accounts and/or territory/region on products or services. Establishes professional relationships with key personnel in customer accounts. Meets assigned targets for profitable sales volume and margin dollars. Job Requirements: As a Sales Representative (Bursa) at Nobel Biocare Turkey, you will play a pivotal role in expanding our market presence by developing strong relationships with dental professionals and driving sales growth. You will be responsible for promoting our premium range of dental implant solutions and digital dentistry products, ensuring customer satisfaction and business success. Key Responsibilities:<ul> <li>Develop and maintain relationships with dental professionals, clinics, and key decision-makers.</li> <li>Conduct engaging product presentations and hands-on demonstrations to showcase Nobel Biocare solutions.</li> <li>Identify new business opportunities and expand customer base within the assigned territory.</li> <li>Achieve and exceed sales targets by executing strategic sales plans.</li> <li>Provide technical support and training to dental professionals to maximize product utilization.</li> <li>Stay updated on industry trends, competitor activities, and new product developments.</li> <li>Collaborate with marketing and clinical teams to implement sales initiatives.</li> <li>Represent Nobel Biocare at trade shows, workshops, and industry events.</li> <li>Maintain accurate records of sales activities and customer interactions in the CRM system.</li> <li>Address customer inquiries and resolve issues efficiently.</li></ul> Job Requirements:<ul> <li>Bachelor&rsquo;s degree in Business, Marketing, Life Sciences, or a related field.</li> <li>Proven sales experience in the dental, medical devices, or healthcare industry.</li> <li>Strong understanding of dental implantology and digital dentistry is preferred.</li> <li>Excellent communication, negotiation, and presentation skills.</li> <li>Ability to build and sustain long-term professional relationships.</li> <li>Self-motivated with a results-driven mindset.</li></ul><ul> <li>Proficiency in CRM software and sales tracking tools.</li> <li>Valid driver&rsquo;s license and willingness to travel within the assigned territory.</li> <li>This job is based out of Bursa, Turkey</li></ul> Operating Company: Nobel Biocare Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.</div>

Sales Representative, Bursa

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