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customer service representative (emiratised role)

customer service representative emiratised role

Hilti Emirates

<div>
 
 Make your career real with Hilti
 
 
 
 The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for always offering an exceptional level of service to our Hilti clients.
 
 
 
 What You'll Do
 
 
 
 As a Customer Service Representative at Hilti, your role involves delivering exceptional support and ensuring customer satisfaction through efficient and professional interactions. Key responsibilities include:
 
 
 To process all contacts (inbound and outbound-E-Mail, Fax, chat, and voice) from customers in an efficient and professional manner to satisfy (not all-inclusive list): product &amp; application questions, pricing enquiries/verbal request for quotation stock availability, delivery status, contacting/up-dating field personnel as per communication policy.
 
 
 To actively manage Customer complaint handling and provide First Contact Solution wherever possible. Follow up open tasks daily to ensure customer satisfaction.
 
 
 To take responsibility for Customer Master Data by ensuring 100% accuracy and completeness whilst entering new accounts, project location&rsquo;s and contact details into SAP system.
 
 
 To actively promote the use of other sales channels to the customer in order to drive Multi Channel System orchestration.
 
 
 To support field-based personnel by providing: on-time, detailed and accurate communication, sales leads gathered from customer contacts, arranging contact/site visits with customers.
 
 
 To act as a central point of contact for customers by interfacing with associated departments: Technical Salesperson, Key Account Managers, Technical Support, Hilti Centre, After Market Service, Credit Services, Logistics, Product Management &amp; currier service to provide quality Customer Service.
 
 
 To maintain additional tasks as identified by management, in areas such as: administration (account hold, back orders, steering orders, certificate creation &ndash; if processed by the individual), sales, productivity, quality.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 UAE National Family Book (to comply with the UAE Emiratization law)
 
 
 A Bachelor&rsquo;s Degree
 
 
 Proficiency in English (verbal and written)
 
 
 Good computer skills (ideally SAP)
 
 
 An excellent telephone manner
 
 
 Exceptional interpersonal and negotiation skills
 
 
 High commitment to customer satisfaction
 
 
 Team playing skills with strong customer orientation
 
 
 Self-motivation, highly energetic, outgoing character and willingness to explore self-Potential in different area
 
 
 
 What&rsquo;s In It For You
 
 
 
 Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after.
 
 
 
 Why Hilti
 
 
 
 Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
 
 
 
 Commitment to Inclusion
 
 
 
 At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
 
 
 Hilti is an equal opportunity employer. We look forward to receiving your application!
</div>

Customer Service Representative (Emiratised Role)

Hilti Group

<div><div><div><div>MAKE YOUR CAREER REAL WITH HILTI
The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for always offering an exceptional level of service to our Hilti clients. 
WHAT YOU'LL DO
As a Customer Service Representative at Hilti, your role involves delivering exceptional support and ensuring customer satisfaction through efficient and professional interactions. Key responsibilities include: 
 
To process all contacts (inbound and outbound-E-Mail, Fax, chat, and voice) from customers in an efficient and professional manner to satisfy (not all-inclusive list): product &amp; application questions, pricing enquiries/verbal request for quotation stock availability, delivery status, contacting/up-dating field personnel as per communication policy. 
To actively manage Customer complaint handling and provide First Contact Solution wherever possible. Follow up open tasks daily to ensure customer satisfaction. 
To take responsibility for Customer Master Data by ensuring 100% accuracy and completeness whilst entering new accounts, project location&rsquo;s and contact details into SAP system. 
To actively promote the use of other sales channels to the customer in order to drive Multi Channel System orchestration. 
To support field-based personnel by providing: on-time, detailed and accurate communication, sales leads gathered from customer contacts, arranging contact/site visits with customers. 
To act as a central point of contact for customers by interfacing with associated departments: Technical Salesperson, Key Account Managers, Technical Support, Hilti Centre, After Market Service, Credit Services, Logistics, Product Management &amp; currier service to provide quality Customer Service. 
To maintain additional tasks as identified by management, in areas such as: administration (account hold, back orders, steering orders, certificate creation &ndash; if processed by the individual), sales, productivity, quality. 
WHAT YOU&rsquo;LL BRING
UAE National Family Book (to comply with the UAE Emiratization law) 
A Bachelor&rsquo;s Degree 
Proficiency in English (verbal and written) 
Good computer skills (ideally SAP) 
An excellent telephone manner 
Exceptional interpersonal and negotiation skills 
High commitment to customer satisfaction 
Team playing skills with strong customer orientation 
Self-motivation, highly energetic, outgoing character and willingness to explore self-Potential in different area 
WHAT&rsquo;S IN IT FOR YOU
Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after. 
WHY HILTI
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. 
COMMITMENT TO INCLUSION
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. 
Hilti is an equal opportunity employer. We look forward to receiving your application! 
</div></div><div><div>APPLY NOW
<div></div><div><div>Share</div>
</div><div></div><div><div><div>Save</div></div></div></div></div></div></div>

<div>
 Make your career real with Hilti
 
 
 The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for always offering an exceptional level of service to our Hilti clients.
 
 
 What You'll do
 
 
 
 Responsibilities
 
 
 
 As a Customer Service Representative at Hilti, your role involves delivering exceptional support and ensuring customer satisfaction through efficient and professional interactions. Key responsibilities include:
 
 
 To process all contacts (inbound and outbound-E-Mail, Fax, chat, and voice) from customers in an efficient and professional manner to satisfy (not all-inclusive list): product &amp; application questions, pricing enquiries/verbal request for quotation stock availability, delivery status, contacting/up-dating field personnel as per communication policy.
 
 
 To actively manage Customer complaint handling and provide First Contact Solution wherever possible. Follow up open tasks daily to ensure customer satisfaction.
 
 
 To take responsibility for Customer Master Data by ensuring 100% accuracy and completeness whilst entering new accounts, project location&rsquo;s and contact details into SAP system.
 
 
 To actively promote the use of other sales channels to the customer in order to drive Multi Channel System orchestration.
 
 
 To support field-based personnel by providing: on-time, detailed and accurate communication, sales leads gathered from customer contacts, arranging contact/site visits with customers.
 
 
 To act as a central point of contact for customers by interfacing with associated departments: Technical Salesperson, Key Account Managers, Technical Support, Hilti Centre, After Market Service, Credit Services, Logistics, Product Management &amp; currier service to provide quality Customer Service.
 
 
 To maintain additional tasks as identified by management, in areas such as: administration (account hold, back orders, steering orders, certificate creation &ndash; if processed by the individual), sales, productivity, quality.
 
 
 What You&rsquo;ll Bring
 
 
 UAE National Family Book (to comply with the UAE Emiratization law)
 
 
 A Bachelor&rsquo;s Degree
 
 
 Proficiency in English (verbal and written)
 
 
 Good computer skills (ideally SAP)
 
 
 An excellent telephone manner
 
 
 Exceptional interpersonal and negotiation skills
 
 
 High commitment to customer satisfaction
 
 
 Team playing skills with strong customer orientation
 
 
 Self-motivation, highly energetic, outgoing character and willingness to explore self-Potential in different area
 
 
 What&rsquo;s In It for You
 
 
 Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after.
 
 
 Why Hilti
 
 
 Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
 
 
 Commitment to Inclusion
 
 
 At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
 
 
 Hilti is an equal opportunity employer. We look forward to receiving your application!
</div>

<div><div><div><div>MAKE YOUR CAREER REAL WITH HILTI
We&rsquo;re looking for Inside Sales Account Managers to join our sales team in Dubai and be part of our uniquely high-performing and supportive work culture. 
 
Note: This is an Emiratised role in compliance with Emiratization requirements. 
 
In this full-time role, you will manage a portfolio of assigned customers, generate sales, and develop new business opportunities within your customer base. You will work closely with Hilti Store Representatives and Field Account Managers to ensure the successful achievement of company objectives and growth. 
WHAT YOU'LL DO
The Inside Sales Account Manager is responsible for generating profitable sales from an assigned account base through outbound sales. You will provide strong knowledge of Hilti products to customers, along with all the services and aftercare that come with the Hilti name, to ensure customer engagement. 
 
Far from traditional cold calling, it&rsquo;s about building relationships with our customers and helping them find the most innovative and cost-efficient solutions for their needs, through presenting Hilti&rsquo;s value proposition. 
WHAT YOU&rsquo;LL BRING
A bachelor&rsquo;s degree in any discipline (Engineering is a plus). 
Fluency in English is mandatory; Arabic is highly preferred; Urdu is a plus. 
Proficient computer skills, including Microsoft Office applications. 
Strong negotiation and sales skills; previous sales or customer service experience is an advantage. 
Ability to develop and maintain strong customer relationships. 
Excellent communication and interpersonal skills. 
A proactive, determined, and result-oriented mindset with a career-driven attitude. 
Strong time management skills and the ability to work under pressure. 
Persuasive, resilient, and able to handle objections effectively. 
Must be based in Dubai and eligible for Emiratization. (UAE National + Family book) to Comply with Emiratization policies. 
WHAT&rsquo;S IN IT FOR YOU
Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after. 
 
Year upon year we are recognised as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you&rsquo;re from. 
WHY HILTI
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. 
COMMITMENT TO INCLUSION
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. 
Hilti is an equal opportunity employer. We look forward to receiving your application! 
</div></div><div><div>APPLY NOW
<div></div><div><div>Share</div>
</div><div></div><div><div><div>Save</div></div></div></div></div></div></div>

Inside Sales Account Manager (Emiratised Role)

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

The Expert Advice

**Job Description**The Expert Advice is a dynamic and reputable immigration consulting firm dedicated to providing comprehensive immigration services to individuals, families, and businesses. We are currently seeking a highly motivated and experienced Customer Service Representative Malyalam Tamil English Hindi to join our team. The successful candidate will play a pivotal role in assisting clients with various immigration processes, ensuring compliance with regulations, and providing expert advice to facilitate successful immigration outcomes.Please read the instructions carefully before submitting your application.Customer Service Representative Malyalam Tamil English HindiKey Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Resolve customer issues efficiently while maintaining a high level of customer satisfaction.Provide accurate information about products and services.Collaborate with other departments to ensure a seamless customer experience.Maintain detailed and accurate records of customer interactions.Continuously improve service delivery by providing feedback and suggestions.Requirements:Proven experience in a customer service role, preferably in a multinational company.Excellent communication skills, both written and verbal.Strong problem-solving abilities and attention to detail.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Proficient in using customer service software and Microsoft Office Suite.High school diploma or equivalent; a bachelor's degree is a plus.Multilingual abilities are an advantage.Qualifications:- Bachelor's degree in a relevant field.- Job Types: Full-time, Permanent- Salary: AED2,800- AED3,000 per month.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Customer Service Female Only (Malyalam, Tamil, English Speaker)

Al Saha Al Jamal Pharmacy Group

Role DescriptionThis is a full-time on-site role for an Arabic Pharmaceutical Sales Representative based in Dubai . The Pharmaceutical Sales Representative will be responsible for promoting and selling pharmaceutical products to Pharmacies , achieving sales targets, and building strong customer relationships. Day-to-day tasks include visiting healthcare facilities, providing product information, addressing customer inquiries, and attending industry conferences and meetings.Qualifications<ul><li>Strong Communication and Customer Service skills</li><li>Experience in Pharmaceutical Sales and general Sales</li><li>Knowledge of Pharmacy practices and products</li><li>Ability to build and maintain professional relationships</li><li>Excellent organizational and time management skills</li><li>Bachelor's degree in Pharmacy, Life Sciences, or related field is preferred</li><li>Proven track record of successful sales performance</li><li>Ability to work independently and as part of a team</li></ul>Job Type: Full-time

Outdoor Sales Representative

Explore 6451+ Customer service representative emiratised role in Dubai Jobs In Project Jobs In Dubai this December. Find roles across top companies and apply now to boost your career.

6451 customer service representative emiratised role jobs IN Dubai Jobs In Project Jobs In Dubai

Customer Service Representative (Emiratised Role)

Customer Service Representative (Emiratised Role)

Customer Service Representative (Emiratised Role)

Inside Sales Account Manager (Emiratised Role)

Customer Care Representative

Customer Service Female Only (Malyalam, Tamil, English Speaker)

Outdoor Sales Representative