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customer service representative

Alghanim INDUSTRIES

Date: 21 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.
 Job Responsibilities
 Answers customers’ queries
 Understands and fulfil customer needs and requirements.
 Maintains positive attitude during customers’ interactions.
 Ensures sales activities are handled in line with Alghanim policy.
 Supports in solving customer concerns/complaints.
 Works in coordination with Section Heads to provide excellent customer service.
 Keeps all company information including sales figures strictly confidential
 Follows Alghanim policies and guidelines
 Demonstrates high problem solving skills
 Practices high knowledge of Alghanim major functions and responsibilities
 Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
 Being aware of business KPIs and objectives
 Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
 Contributes to cost control and minimizing theft measures
 
Candidate Requirements
 2-3 years of experience,
 Strong English and Arabic language capabilities
 Strong communication, presentation and interpersonal skills
 Solving problem skills
 
Education Bachelor’s Degree

Customer Service Representative

Jouri Hijab Fashion

We at &ldquo;Jouri Hijab&rdquo; are looking for a skilled female Sales Representative to join our team and provide an exceptional shopping experience for our customers. If you have experience in sales and customer service, we would love to hear from you.Requirements:**&bull;	**Gender: Female only**&bull;	**Nationality: Jordan, Palestine, Lebanon, Syria**&bull;	**Condition: 18 residency transferJob Qualifications:<ul><li>Previous experience in sales</li></ul><ul><li>Ability to handle customers and provide excellent customer service</li></ul><ul><li>Strong communication skills and ability to work within a team</li></ul><ul><li>Capable of achieving sales targets and completing successful sales transactions</li></ul>If you meet these qualifications and are eager to work in a professional and dynamic environment, please send your CV to online@jourikw.com and mention the position in the subjectJob Types: Full-time, Temporary, Contract Contract length: 12 months

Sales Representative

Al-Jubu Group Company

Responsibilities* Prepare and serve coffee, espresso drinks, teas, and other beverages to customer specifications.* Operate coffee and brewing equipment with accuracy and care.* Take customer orders, handle cash and card transactions, and maintain a clean, organized workspace.* Provide outstanding customer service in a fast-paced environment.* Follow food safety and hygiene standards at all times.* Restock and rotate products and supplies as needed.* Contribute to a positive team atmosphere and help out wherever needed.Requirements* Previous barista or customer service experience* Passion for coffee and people.* Strong communication and interpersonal skills.* Ability to multitask and stay calm under pressure.* Reliable, punctual, and a team player.* Flexible availability, including weekends and holidays.Job Type: Full-timePay: KD230.000 - KD290.000 per monthApplication Question(s):<ul><li>?When can you join us</li></ul>

Barista

Ermenegildo Zegna

<div><h1 class="jobSectionHeader">JOB CONTENT</h1>
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty. 
 
KEY RESPONSIBILITIES 
 
FUNCTIONAL RESPONSIBILITIES
<ul><li>Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.
</li><li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
</li><li>Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.</li>
<li>Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li>
<li>Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
</li><li>Maintain personal grooming standards as advised by the Store Manager.</li>
<li>Maintain clean and organized display, fitting rooms and stock areas.</li>
<li>Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li>
<li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li>
<li>Recruit customers for the database, accurately entering their details on the system.</li>
<li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li>
</ul><h1 class="jobSectionHeader">EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE</h1>
Education/ Qualification
<ul><li>High school qualification</li>
</ul>Experience
<ul><li>4 to 6 years retail sales or customer service experience.
</li></ul>Functional Skills &amp; Specific Knowledge
<ul><li>Good communication and interpersonal skills</li>
<li>Pleasant personality and good grooming</li>
<li>Passion for retail industry</li>
</ul><h1 class="jobSectionHeader">COMPETENCIES
</h1><ul><li>Achievement Drive
</li><li>Building Relationships
</li><li>Empathy</li>
<li>Influencing</li>
<li>Serving Customers
</li><li>Team Working</li>
<li>Conceptual Thinking</li></ul></div>

Senior Style Advisor - The Avenues Mall

BLS International Services

Job Summary:We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.Job Description<ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul>Mandatory experience / skills / qualification<ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 35 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul>Interested candidates may send their CVs to Feroz.hamid@blsinternational.netJob Type: Full-timePay: KD250.000 - KD290.000 per month

Customer Service Executive

Closet Hawally

<ul><li>Our company is seeking to hire Sales Representatives who are interested in the high performance automotive parts industry. Kindly check below the job details.</li></ul>KEY DUTIES &amp; RESPONSIBILITY:<ul><li>Assist customers with product inquiries and sales.</li><li>Facilitate sales process from quotation, sales order to invoicing.</li><li>Communicate with customers and identify their needs to achieve satisfaction.</li><li>Negotiate/close deals and handle complaints or objections.</li><li>Achieve allocated sales target.</li><li>Evaluate customer needs and identify selling possibilities.</li><li>Handle warranty claims.</li><li>Assign installations to the Mechanics team and follow-up on job cards.</li></ul>REQUIREMENTS:<ul><li>Basic Automotive knowledge.</li><li>Arabic native language</li><li>Speaks and writes English.</li><li>Computer Literacy.</li><li>2 years minimum experience in Sales or Customer Service.</li><li>Visa no 18 (transferable)</li><li>Join date: Immediately (preferable)</li></ul>Job Type: Full-time

Boutiqaat

We are seeking dedicated and customer-focused Contact Center Agents to join our team. In this role, you will be the first point of contact for our customers, ensuring timely assistance, resolving inquiries, and providing an exceptional service experience that reflects the Boutiqaat brand.Key Responsibilities<ul><li>Handle incoming and outgoing customer calls, chats, and emails in a professional and courteous manner.</li><li>Resolve customer inquiries related to orders, deliveries, returns, and product information efficiently and accurately.</li><li>Escalate unresolved cases to the appropriate department while maintaining ownership and follow-up.</li><li>Record customer interactions, feedback, and resolutions accurately in the system.</li><li>Maintain up-to-date knowledge of company products, promotions, and policies.</li><li>Contribute to team targets and overall contact center performance metrics.</li></ul>Requirements<ul><li>Bachelor's Degree</li><li>Excellent communication and interpersonal skills in both English and Arabic.</li><li>Strong problem-solving and multitasking abilities.</li><li>Professional phone etiquette and customer-oriented mindset.</li><li>Ability to work flexible shifts, including weekends and holidays.</li></ul>Location HawallyJob Type: Temporary Contract length: 3 monthsApplication Question(s):<ul><li>Can you join immediately?</li><li>Do you a valid residency (minimum 3 months)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Contact Center Agent

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