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customer service representative saudi national

Cigna Health and Life Insurance Company

Customer Service Representative - Saudi National page is loaded Customer Service Representative - Saudi Nationalremote type: On-sitelocations: Riyadh, Saudi Arabiatime type: Full timeposted on: Posted Todayjob requisition id: About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to helping people improve their health, and vitality. With a heritage of over 200 years, Cigna Healthcare is committed to its promise of being together all the way in providing healthcare, clinical management and wellness programs to employers, individuals, and governments around the world.Cigna Healthcare maintains a global sales capability in 30 countries and jurisdictions, employing over 70,000 people that service more than 190 million customer relationships. About Cigna KSA Breaking ground by becoming the first international health insurer to receive a branch license in Saudi Arabia. Saudi Arabia's Central Bank approved licensing for Cigna Insurance Saudi Arabia to enhance quality and competitiveness, increase diversification, and introduce new perspectives to the Saudi Arabian market. We are honored to have been awarded this license - and will work diligently to improve the health and well-being of every Saudi Arabian citizen we serve. As healthier employees lead to more productive workforces, these efforts are a win-win for all. Our Offer: VIP Healthcare Insurance Plan Professional learning programs to help you grow your career at Cigna Superb office location at Riyadh Front The role: Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others. Performs research to respond to inquiries and interprets policy provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for final processing. Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity. You will have excellent interpersonal skills, with an ability to understand and interpret policy provisions. Qualifications: Bachelor's degree or equivalent Minimum 1+ years of customer service experience analyzing and solving customer problems Call center experience Excellent English written and oral communication skills Arabic written and oral skill is a must Exceptional organizational and time-management focus Ability to perform in a high volume, fast paced call center environment Proven ability to work independently as well as a productive member of a team Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer Extensive understanding in Medical Terminology is a PLUS Experience in healthcare insurance industry is required (financial/banking are welcome to apply) Conditions/Requirements: Work in 24 x 7 rotation shifts. 5 days a week. In split shifts (some hours in the morning and remaining hours in the afternoon or evening) During public holidays About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.<img src="https://www.jobg8.com/Tracking.aspx?AIWcikCyAyxb2prdum9tYOE6dWdkaEh2k" width="0" height="0" />

Customer Service Representative - Saudi National

The Cigna Group

<div>About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to helping people improve their health, and vitality. With a heritage of over 200 years, Cigna Healthcare is committed to its promise of being together all the way in providing healthcare, clinical management and wellness programs to employers, individuals, and governments around the world.
Cigna Healthcare maintains a global sales capability in 30 countries and jurisdictions, employing over 70,000 people that service more than 190 million customer relationships.
About Cigna KSA
Breaking ground by becoming the first international health insurer to receive a branch license in Saudi Arabia. Saudi Arabia&rsquo;s Central Bank approved licensing for Cigna Insurance Saudi Arabia to enhance quality and competitiveness, increase diversification, and introduce new perspectives to the Saudi Arabian market. We are honored to have been awarded this license &ndash; and will work diligently to improve the health and well-being of every Saudi Arabian citizen we serve. As healthier employees lead to more productive workforces, these efforts are a win-win for all.
Our Offer:
<ul><li>VIP Healthcare Insurance Plan</li><li>
Professional learning programs to help you grow your career at Cigna</li><li>
Superb office location at Riyadh Front</li></ul>
The role:
<ul><li>Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.</li><li>
Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.</li><li>
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.</li><li>
Mails or routes claim forms and supporting documentation to various units for final processing.</li><li>
Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.</li><li>
You will have excellent interpersonal skills, with an ability to understand and interpret policy provisions.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree or equivalent</li><li>
Minimum 1+ years of customer service experience analyzing and solving customer problems</li><li>
Call center experience</li><li>
Excellent English written and oral communication skills</li><li>
Arabic written and oral skill is a must</li><li>
Exceptional organizational and time-management focus</li><li>
Ability to perform in a high volume, fast paced call center environment</li><li>
Proven ability to work independently as well as a productive member of a team</li><li>
Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer</li><li>
Extensive understanding in Medical Terminology is a PLUS</li><li>
Experience in healthcare insurance industry is required (financial/banking are welcome to apply)</li></ul> 
Conditions/Requirements:<ul><li>
Work in 24 x 7 rotation shifts.</li><li>
5 days a week.</li><li>
In split shifts (some hours in the morning and remaining hours in the afternoon or evening)</li><li>
During public holidays</li></ul>
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Tabby | تابي

Department: Customer Support OpsEmployment Type: Full TimeLocation: KSACompensation: ر.س6,000 - ر.س7,500 / monthJoin us in redefining customer experience at Tabby!As a Customer Experience Representative, you'll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This is more than just a support role-it's an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services. Key Responsibilities <ul><li>Engage with customers via chat and phone, providing prompt and effective solutions.</li><li>Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.</li><li>Champion customer service excellence, ensuring policies and procedures align with company objectives.</li><li>Analyze customer queries, identifying patterns and opportunities for service optimization.</li><li>Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.</li></ul> Skills, Qualifications & Requirements <ul><li>Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).</li><li>Postgraduate degree in math, business, marketing, or finance (preferred).</li><li>Strong analytical and problem-solving skills, with the ability to think critically.</li><li>Exceptional communication and interpersonal skills, with a high level of self-awareness.</li><li>Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.</li><li>Team player mindset, with the ability to build and maintain strong relationships across teams.</li><li>Resilience under pressure, with a proactive approach to challenges.</li></ul> Why Join Tabby? <ul><li>Be part of an industry-leading fintech company redefining customer experience.</li><li>Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.</li><li>Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.</li><li>Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.</li></ul>If you're ready to set new benchmarks in customer experience, we want you on our team!<img src="https://www.jobg8.com/Tracking.aspx?wQojzMn37u9SrGN17Qj8%2fhvnCMdqpimur" width="0" height="0" />

FedEx

Operations Support Agent (Saudi National) Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may be escalated to senior team members. Accuracy & Attention to Detail; Microsoft Office & PC Skills; Planning & Organizing Skills; Interpersonal Skills; Problem Solving Skills All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Freight and Package Transportation Referrals increase your chances of interviewing at FedEx by 2x Get notified about new Operations Representative jobs in Riyadh, Riyadh, Saudi Arabia.<img src="https://www.jobg8.com/Tracking.aspx?3XQ4vNRlXTRyN%2bSSsfBEfSKuxwxHLSFLs" width="0" height="0" />

Operations Support Agent(Saudi National)

Musco Sports Lighting

<div>Sales Representative Trainee
The Musco World Arabia Sales Team has an opening for a Sales Representative Trainee based in the Dammam or Riyadh Area. The Sales Representative Trainee serves as the initial phase in our sales training program, aimed at developing proficient sales representatives for the Saudi Arabia market. In this role, you will acquire knowledge of Musco's systems and sales strategy, while actively engaging in sales initiatives, client interactions, and contributing to project tasks. This practical experience is structured to prepare you for a successful transition to a Sales Representative Role. If your experience aligns with the qualifications outlined below, we look forward to hearing from you!
Essential Criteria:
<ul><li>Must have work authorization in Saudi Arabia, be a Saudi National or hold permanent residency in Saudi Arabia</li>
<li>Proficient in both Arabic and English</li>
<li>Ability and willingness to attend in-person training for an extended amount of time. Training is held at our Corporate Headquarters located in Oskaloosa, Iowa (United States)</li>
<li>Entry-level university graduate with 0-3 years of previous work experience</li>
<li>University degree in Sports Management, Sales, Entrepreneurship, Business, or a related field</li>
<li>Passion for selling and building trusting relationships with customers</li>
<li>Strong interpersonal and communication skills</li>
<li>Self-disciplined and able to work independently to achieve results</li>
<li>Tenacious, able to persevere through sales challenges and setbacks</li>
<li>Innovative problem-solving with a team-oriented mindset</li>
<li>Ability to travel up to 50%</li>
</ul>
Roles and Responsibilities:
<ul><li>Engage in a structured learning program to understand the market dynamics, Musco's products, and sales strategy.</li>
<li>Participate in customer meetings and internal training sessions to learn the process of qualifying projects and understand customer needs.</li>
<li>Conduct outreach initiatives, such as cold calling and networking, under guidance to develop communication and sales skills.</li>
<li>Assist in developing educational strategies for various customer segments to gain insights into effective customer engagement.</li>
<li>Learn to effectively present and advocate for Musco's products and services by shadowing experienced sales personnel.</li>
<li>Collaborate with the internal team to support customer needs and contribute to team initiatives, gaining an understanding of the sales support process.</li>
<li>Engage in market research activities to understand the factors influencing sales and product success in the market.</li>
<li>Support Sales Management in strategic planning and operational tasks to gain perspectives on sales management.</li>
<li>Participate in tradeshows and conferences, assisting in promotional activities and market engagement under supervision.</li>
<li>Prepare for progression to a Sales Representative role by adopting and practicing effective sales strategies and customer engagement techniques.</li>
</ul>
Who is Musco:
Musco, a privately held company since 1976, is the global leader in sports and large-area lighting solutions, with projects in 135 countries. Headquartered in Oskaloosa, Iowa, Musco employs more than 1,800 team members worldwide.
Team Culture and Partnerships:
At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time.
As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more about our partnerships.
At Musco, we make it happen and want you to be a part of it.
Stay connected with us!
LinkedIn | Facebook | Instagram | YouTube</div>

Sales Representative Trainee (Saudi Arabia)

CsMena

<div>
 
 CsMena is a leading provider of communication management services and solutions based in Riyadh, Saudi Arabia. We have delivered top-tier outsourcing services with a focus on exceptional call centre operations. Our dedicated team undergoes rigorous training to ensure the highest quality service for our clients in various industries, including e-commerce, healthcare, telecommunications, and hospitality. We provide multilingual support across various communication channels to ensure client satisfaction and loyalty.
 
 
 
 
 
 Role Description:
 
 
 This is a full-time on-site role for a customer service representative at CsMena in Riyadh. The customer service representative will be responsible for handling both incoming and outgoing calls, resolving customer queries, ensuring customer satisfaction, and providing exceptional customer service daily.
 
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Language Skill: English B1 - C1.
 </li>
 <li>
 Customer Service Representatives and Customer Support Skills
 </li>
 <li>
 Customer Satisfaction and Customer Experience expertise
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to multitask and work under pressure
 </li>
 <li>
 Minimum 1 Year of experience in Customer Service
 </li>
 <li>
 Fully available for all shifts (24/7)
 </li>
 </ul>
</div>

Call Center Representative Agent

CARE

Role 1 - Sales Representative (Riyadh) Summary: Exciting opportunity for a Sales Representative in Riyadh to promote and sell DeepCool products in the Saudi market. Drive sales strategies while understanding customer needs and visiting clients regularly. Engage in marketing activities and develop new customer relationships in various industries. Strong communication skills and a proactive approach are essential for success in this role. Role 2 - Sales Specialist (Riyadh) Summary: A Sales Specialist position is offered in Riyadh, Saudi Arabia, focusing on wood and commercial steel products. Responsibilities include developing new business, managing client relationships, and achieving sales targets in assigned regions. Strong negotiation skills and a customer-focused mindset are required for success in this role.<img src="https://www.jobg8.com/Tracking.aspx?Yme9LuXTT4viSogFnmMwmmUrquJemrTzo" width="0" height="0" />

Sales Executive Jobs in Saudi Arabia (Oct 2025) - Bayt.com

Explore 1986+ Customer service representative saudi national in Riyadh this October. Find roles across top companies and apply now to boost your career.

1986 customer service representative saudi national jobs IN Riyadh

Customer Service Representative - Saudi National

Customer Service Representative - Saudi National

Customer Service Representative - Saudi National

Operations Support Agent(Saudi National)

Sales Representative Trainee (Saudi Arabia)

Call Center Representative Agent

Sales Executive Jobs in Saudi Arabia (Oct 2025) - Bayt.com