customer service and sales officer 1 Jobs in Alexandria

customer service and sales officer 1

customer service sales manager

Nexfit

About the jobWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call center manager must be an organized, reliable and results-driven professional.They must have a practical mind to solve problems on the spot partnered with an ability to see the &ldquo;big picture&rdquo; and make improvements.As a call center manager, you must also have excellent customer service and communication skills.The goal is to do everything possible to attain goals and achieve great results for our company.<ul><li>Develop objectives for the call center&rsquo;s day-to-day activities.</li><li>Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)</li><li>Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)</li><li>Assume responsibility of budgeting and tracking expenses</li><li>Coach and provide training to personnel to maintain high customer service standards.</li><li>Monitor and improve ordering, telephone handling and other procedures.</li><li>Evaluate performance with key metrics (accuracy, call-waiting time etc.)</li><li>Prepare reports for different departments or upper management.</li></ul>Requirements<ul><li>Proven experience as call center manager or similar position</li><li>Experience in customer service / call center is a must.</li><li>Knowledge of performance evaluation and customer service metrics</li><li>Solid understanding of reporting and budgeting procedures</li><li>Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)</li><li>Proficient in MS Office and call center equipment/software programs</li><li>Outstanding communication and interpersonal skills</li><li>Excellent organizational and leadership skills with a problem-solving ability</li><li>Positive and patient</li><li>Bachelor's degree or equivalent; Higher degree in a relevant discipline will be appreciated.</li><li>Alexandria resident.</li><li>English proficiency is a must.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: E&pound;15.00 - E&pound;20.00 per monthExperience:<ul><li>Call center management: 1 year (Required)</li></ul>

Customer service sales manager

Al-Mansour Automotive

<div>
 
 
 Role Summary:
 
 
 
 
 
 
 As a Client Experience Executive, you will be the face of the company within the showroom, responsible for delivering an exceptional customer experience from first contact through post-sale follow-up. This role blends sales expertise with a customer-centric approach, ensuring every visitor receives personalized attention and a seamless journey.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Sales &amp; Consultation:
 
 
 <ul>
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 Welcome and engage showroom visitors, understanding their needs and preferences.
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 Provide detailed product information, demonstrations, and test drive coordination.
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 Guide customers through the sales process, including financing and delivery options.
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 </ul>
 
 
 
 
 
 Customer Experience Journey:
 
 
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 Ensure a smooth and memorable customer journey from entry to post-purchase.
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 Follow up with clients after visits and purchases to ensure satisfaction and gather feedback.
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 Resolve customer concerns promptly and professionally, escalating when necessary.
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 </ul>
 
 
 
 
 
 Showroom Operations:
 
 
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 Maintain showroom presentation standards and ensure all vehicles and materials are display-ready.
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 Support inventory management and coordinate with logistics for vehicle availability.
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 Assist in organizing showroom events and client engagement activities.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Reporting:
 
 
 <ul>
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 Work closely with sales, service, and marketing teams to align on customer experience goals.
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 Track customer interactions and feedback using CRM tools.
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 Provide regular reports on customer satisfaction, sales performance, and improvement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).
 </li>
 <li>
 1&ndash;3 years of experience in automotive sales or customer-facing roles.
 </li>
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 Excellent spoken English
 </li>
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 Strong communication and interpersonal skills.
 </li>
 <li>
 Proficiency in CRM systems and Microsoft Office Suite.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 <ul>
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 Passion for customer service and relationship building.
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 Sales-driven with a consultative approach.
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 Detail-oriented and organized.
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 Ability to work in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
</div>

Client Experience Executive – Showroom

British Council

<div>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
 
 
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
 
 
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021&ndash;22 we reached 650 million people. 
Join Our Team as a Customer Service and Sales Officer in Alexandria,Egypt 
We are looking for a motivated and customer-focused individual to join our team as a Customer Service and Sales Officer. In this role, you will represent the British Council as our ambassador, delivering a seamless and professional experience to customers and students. You will handle enquiries related to our English language and Examination services, ensuring that all interactions meet our high standards and contribute to our customer satisfaction goals. 
Your primary responsibility will be to support day-to-day customer service operations by responding to enquiries through various channels including email, phone, social media, and in person. You will provide accurate information, manage expectations, and ensure that all customer interactions reflect our brand values. You will also be responsible for maintaining up-to-date customer records, supporting registration and reception duties, and contributing to customer feedback initiatives. 
In addition to customer service, you will play a key role in driving sales. You will be accountable for meeting individual sales targets, building rapport with prospective customers, and guiding them through the journey from enquiry to enrolment. This includes making outbound calls, following up with leads, and maximizing conversion rates by effectively communicating the benefits of our services. You will also support cross-selling and up-selling opportunities and re-engage with lapsed customers. 
You will work closely with the Teaching Centre and Exams teams to support registration, payment processing, and data entry. Your responsibilities will include managing customer payments, ensuring compliance with financial procedures, and supporting the delivery of exams and teaching services. You will also help manage social media enquiries and contribute to improving the overall customer experience. 
This role requires flexibility, as our Customer Service and Sales team operates five days a week, including evenings and weekends. Working hours may vary based on demand and activity schedules. 
To be successful in this role, you should have a B2 level of written and spoken English, a higher diploma or equivalent professional experience, and a strong background in customer service and sales. You should be a fast learner with a passion for helping customers, a self-motivated attitude, and a results-driven approach. Experience with CRM systems and relevant qualifications in customer service or sales would be an advantage. 
If you are enthusiastic about delivering excellent service and contributing to a dynamic team, we encourage you to apply and be part of the British Council&rsquo;s mission to connect people through education and cultural exchange. 
Further Information 
Role: Customer Services and sales Officer
 
Number of positions: 1
 
Pay Band: PB H/4
 
Monthly Gross Salary: EGP 13,333.33
 
Location: Alexandria, Egypt
 
Contract type: 1 year fixed term contract
 
Closing date: 19th October 2025
 
Other: This role is open to candidates who have the legal right to work and are based in Egypt. 
*Please note that all applications should be submitted only in English.
 
*It is advisable to apply in advance to avoid any technical issues at the last moment. 
A connected and trusted UK in a more connected and trusted world. 
Equality , Diversity, and Inclusion (EDI) Statement 
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. 
The British Council is committed to safeguarding children, young people and adults who we work with. 
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. 
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity &amp; criminal record checks in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children. 
If you have any problems with your application please email askhr@britishcouncil.org 
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our &lsquo;ASK HR&rsquo; email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</div>

Customer Service and Sales Officer 1

swiss lebanon

One of the fastest growing Insurance company in the middle east is looking for a Sales CandidatesThis is a full-time, on-site role for an Insurance Sales Representative located in Alexandria, Egypt. The Insurance Sales Representative will be responsible for managing new and existing clients, providing high-quality customer service, selling insurance products and policies, and working with insurance brokerage teams to enhance service efficiency. This role includes assessing clients&rsquo; needs, offering suitable insurance solutions, preparing proposals, and closing sales. Additionally, the representative will be required to maintain detailed records and stay updated with industry trends and product knowledge.QualificationsExperience in Insurance Sales and Sales skills Strong Customer Service skills Knowledge of Insurance and Insurance Brokerage processes Excellent communication and interpersonal skills Ability to work independently and in a team Proficiency in using CRM software and Microsoft Office Suite Bachelor's degree in Business, Finance, or relevant field is a plus Previous experience in the insurance industry is advantageous Basic salary Medical insurance Social insurance Paid training send your sesume to haithamhema@gmail.com or whats app 01010130695 Best regards Haitham Hassan Branch mangerJob Type: Full-timePay: E&pound;7,500.00 - E&pound;15,000.00 per month

Insurance Sales Agent

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading insurance provider in the region, offering a wide range of innovative financial protection solutions. The company is dedicated to delivering long-term value and building trusted partnerships with major banking institutions.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Relationship Manager will be responsible for driving business growth through strategic sales initiatives, leading sales teams, and strengthening relationships with bank partners. This role plays a key part in expanding the company&rsquo;s market presence and achieving sales targets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
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 Develop and implement effective sales strategies to achieve bancassurance business growth objectives.
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 Build and maintain strong relationships with banking partners to maximize collaboration and sales opportunities.
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 Lead, coach, and manage sales teams to deliver performance targets and ensure operational excellence.
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 Monitor and analyze sales performance metrics, providing insights and actionable recommendations.
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 Conduct comprehensive product knowledge training for bank staff to enhance sales capabilities.
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 Prepare and present regular sales performance reports and market analysis to senior leadership.
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 Identify and capitalize on cross-selling and upselling opportunities across product lines.
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 Ensure all sales activities align with internal policies, compliance standards, and regulatory requirements.
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 Stay updated on market trends and competitor activities to inform strategic decisions.
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 Support business development initiatives to expand distribution channels and customer reach.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, or a related field.
 </li>
 <li>
 Minimum 1 year of experience as an Area Manager in the Bancassurance field.
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 <li>
 Strong leadership and people management skills.
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 <li>
 Excellent communication, negotiation, and relationship-building abilities.
 </li>
 <li>
 Strategic thinking with a results-oriented approach.
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 <li>
 Strong understanding of bancassurance operations, products, and sales processes.
 </li>
 <li>
 Ability to analyze sales data and develop actionable strategies.
 </li>
 <li>
 Proficient in MS Office Suite (Excel, PowerPoint, Word).
 </li>
 <li>
 Familiarity with CRM systems is a plus.
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 <li>
 Proficiency in English and Arabic (written and spoken).
 </li>
 <li>
 Ability to lead and motivate teams to exceed performance targets.
 </li>
 <li>
 Adaptability to a dynamic and fast-paced sales environment.
 </li>
 <li>
 Strong problem-solving and decision-making capabilities.
 </li>
 </ul>
 
 
</div>

Relationship Manager (Alexandria)

SSC HR Solutions

<div>
 
 Available Locations for the require position are: Shobra, Giza, Hurghada, Minya, Alexandria
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Handle and respond to customers' inquiries, resolve issues, and provide accurate information about the availability and pricing of buses and trucks spare parts
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 <li>
 Generate and maintain a list of potential customers and prepare sales quantity reports
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 <li>
 Conduct indoor sales activities to gather information on competitors and customer preferences, helping to identify local market trends and competitor strategies. Support direct mail campaigns by conducting follow-up calls to customers and prospects
 </li>
 <li>
 Interact with customers to understand their specific needs regarding buses and trucks spare parts and offer tailored product solutions
 </li>
 <li>
 Stay updated on the availability, specifications, and technical details of all spare parts for commercial vehicles
 </li>
 <li>
 Share relevant customer and market information within the sales team to enhance service offerings and respond competitively in the market
 </li>
 <li>
 Achieve individual and team sales and business targets
 </li>
 <li>
 Prepare and present accurate and professional quotations for buses and trucks spare parts
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 <li>
 Coordinate closely with other after-sales teams to ensure timely and accurate fulfillment of customer requirements
 
 
 </li>
 </ul>
 Deliver efficient after-sales services to ensure customer satisfaction and long-term relationships
 
 
 
 Requirements
 
 
 
 
 Job Special Requirements
 
 
 
 
 Education:
 
 
 
 Bachelor's degree in any discipline.
 
 
 
 Experience:
 
 
 
 MUST have a strong technical automotive background and experience in Mechanical spare parts; preferably buses &amp; trucks
 
 
 
 Gender Preferences:
 
 
 
 Males only
 
 
 
 Language Preferences:
 
 
 
 Good English language
 
 .
 
 
 
 
 Residential location restrictions
 
 :
 
 
 Nearby residents to the job location ONLY are accepted.
 
 
 
 Personality style:
 
 
 
 Outgoing / extrovert.
 
 
 
 Skills:
 
 
 
 Strong negotiation and communication skills.
</div>

Spare Parts Sales Representative (Indoor)

Clean Badket

Join our Team! We&rsquo;re looking for a motivated and confident Sales Representative to handle phone-based sales and client communication.Your Role:<ul><li>Contact clients via phone and WhatsApp.</li><li>Present our offers and programs clearly and professionally.</li><li>Follow up with clients and close sales.</li><li>Maintain accurate client records and sales reports.</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent communication and persuasion skills.</li><li>Organized, detail-oriented, and results-driven.</li><li>Previous experience in sales or customer service (beauty industry preferred).</li><li>Ability to work remotely and manage time effectively.</li></ul>Salary:15,000 EGP / month (remote position &ndash; shift-based - include commotion).We offer you :<ul><li>Supportive team environment.</li><li>Beauty &amp; training industry experience.</li><li>Growth and bonus opportunities.</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Preferred</li></ul>Job Type: Full-timePay: E&pound;12,000.00 - E&pound;15,000.00 per month

Sales Executive -remote

Explore 97+ Customer service sales manager in Alexandria this October. Find roles across top companies and apply now to boost your career.