almanca müşteri temsilcisi (uzaktan) Jobs in House Clinical Research Associate Site Management Jobs In Turkey

almanca müşteri temsilcisi (uzaktan)

customer service specialist Jobs in House Clinical Research Associate Site Management Jobs In Turkey

customer service specialist

sales specialist Jobs in House Clinical Research Associate Site Management Jobs In Turkey

sales specialist

sales support specialist Jobs in House Clinical Research Associate Site Management Jobs In Turkey

sales support specialist

customer care specialist, operations Jobs in House Clinical Research Associate Site Management Jobs In Turkey

customer care specialist, operations

customer service specialist with german

TDCX

#BeMore
 Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
 
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
 
We are seeking a highly motivated and customer-focused Front-Line Customer Service Agent to join our growing team. In this role, you will be the first point of contact for our clients, providing exceptional support across various channels including phone, chat, and email. You will assist users with inquiries related to our crypto services, resolve issues, and guide them through our platforms, ensuring a positive and seamless customer experience. Top reasons to work with TDCX
 
Attractive remuneration and great perks
 
Comprehensive medical, insurance, and social security coverage
 
World-class workspaces
 
Engaging activities and recognition programs
 
Strong learning and development plans for your career growth
 
Positive culture for you to #BeMore at work
 
Easy-to-access location with direct public transport links
 
Flexible working arrangements
 
Coaching and mentoring from experts in your field
 
Join a global company, winner of hundreds of industry awards
 What is your mission?
 
Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.
 
Use all available resources to ensure high standards are met and work is carried out in the most efficient manner.
 Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions.
 
Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible ensure all defects are logged appropriately.
 
Seek opportunities to add value for customers through education, proactivity and clear expectation setting.
 
Set a high bar for Customer Service Agents within the organization by setting an example through performance and work ethic.
 Who are we looking for?
 <ul>
<li>Any Graduate degree (BA, B.Com, B.Sc, etc)</li>
<li>Experience working in a FinTech/Crypto environment/company</li>
<li>Strong problem-solving and decision-making abilities</li>
<li>Ability to multitask, prioritize, and manage time effectively</li>
<li>Familiarity with customer relationship management (CRM) systems and practices</li>
</ul>
Interest in the crypto economy
 
Experience with different channels of support, including voice, email and messaging.
 
Phenomenal communication skills in order to operate globally across multiple departments and stakeholders.
 
Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.
 
Must be able to read, write and speak in English and German.
 About TDCX
 Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
 
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com .

Customer Service Specialist with German

Roka Recruitment

Job Opportunity!Call Center Agents (English, Japanese, Korean, German, Bengali, Portuguese) Location: Istanbul, TurkeyAbout Us: Roka Group is a well-established company in Istanbul with years of experience in providing professional customer service solutions. We are currently seeking Call Center Agents who are fluent preferred languages to join our dynamic team. Job Description:As a Call Center Agent at Roka Group, you will be responsible for: Handling inbound and outbound calls. Responding to customer inquiries and requests professionally. Delivering excellent customer service to meet performance goals.What We Offer: Competitive salary and performance bonuses. A professional and supportive work environment. Opportunities for growth and career advancement.Requirements: Fluency in one of the languages: Hindi, Japanese, Korean, German, Benglai (native level preferred). Proficiency in English (professional working level). Preferably residing in Istanbul with a valid work/residence permit.How to Apply: If you meet the above requirements, we&rsquo;d love to hear from you! Please send us your: Contact information (phone number and email). CV (resume). We will provide more details about the position during the interview process.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 38.000,00TRY - 70.000,00TRY ayl&#305;k

Sales Representative

DFDS

<div>
 
 DFDS is looking for a
 
 Operation Specialist
 
 to strengthen our logistics operations and ensure excellent customer experience.
 
 
 
 
 
 
 Be part of the movement &ndash; and play your part.
 
 
 
 
 
 
 In This Role, You Will:
 
 
 As an Operations Specialist, you will be responsible for coordinating shipments by ship and train according to pre-planned vehicle routes. Your duties will include planning, monitoring, and controlling tow truck assignments and partial shipments. You will proactively identify potential issues or unexpected developments that may impact transportation processes, alert operations managers, and collaborate on finding effective solutions.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Ship and train organizations according to the routes of the vehicles planned to be shipped, planning, monitoring and controlling tow truck assignments and partial planning,
 </li>
 <li>
 Detecting potential problems or unplanned developments that may affect the transportation processes in advance, to warn the operation managers and to cooperate in finding solutions,
 </li>
 <li>
 Making ship and train reservations and uploading relevant information and documents to the system,
 </li>
 <li>
 Performing route density analysis and creating an intermodal transportation plan accordingly,
 </li>
 <li>
 Planning by coordinating with operation teams.
 </li>
 </ul>
 
 
 
 
 What We&rsquo;re Looking For:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a related field,
 </li>
 <li>
 Planning and operation experience in the logistics sector,
 </li>
 <li>
 Knowledge and experience in intermodal transportation and partial transportation,
 </li>
 <li>
 Proficient in English, preferably German or French,
 </li>
 <li>
 Strong communication skills,
 </li>
 <li>
 Prone to team work,
 </li>
 <li>
 Analytical thinking and problem-solving skills,
 </li>
 <li>
 Team player,
 </li>
 <li>
 Planning, organizing, tracking and reporting skills,
 </li>
 <li>
 Proficient in MS Office.
 </li>
 </ul>
 
 
</div>

Logistics Operations Specialist (Road Transport)

Greece WofSG

Contract duration 7 monthsMAIN FUNCTION To operate the Front Office and Information facility.JOB PURPOSE The principal function of Guest Service personnel is to receive Guests with a warm, friendly disposition, make them feel at ease, answer their questions, solve their problems immediately, or attend to their requests in a professional way. You are one of our most important elements in winning our Guests' enthusiasm to return to our ships. The Guest Service Agent must be able to do different types of financial transactions : Cash deposit in guest&rsquo;s account, credit card transactions and he/she is responsible of a cash float. KEY ACCOUNTABILITIES<ul><li>Provides information and general assistance to guests;</li><li>Answers phone calls and requests from guests;</li><li>Performs all necessary administrative tasks;</li><li>Manages a variety of financial transactions and is responsible of cash floats.</li><li>Proven ability to operate this focal-point area with tact and diplomacy.</li></ul>QUALIFICATIONS (skills, competencies, experience)<ul><li>Fluent English, oral and written and at least additional European languages (Italian, Portuguese, German, Spanish and French);</li><li>Experience as a receptionist;</li><li>Cruise industry experience is an advantage;</li><li>Proficient use of Microsoft Office and Publisher;Proven ability in the use of computers in a Windows-based environment (word, excel).</li><li>Excellent communication and customer care skills;</li><li>Problem solving skills;</li><li>Teamwork</li></ul>Job Type: Full-timePay: From 2,300.00TRY per monthExperience:<ul><li>Guest Service Agent: 1 year (Required)</li></ul>Language:<ul><li>English and German (Required)</li></ul>

Guest Servise Agent on cruise ships

Contract duration 7 monthsMAIN FUNCTION To operate the Front Office and Information facility.JOB PURPOSE The principal function of Guest Service personnel is to receive Guests with a warm, friendly disposition, make them feel at ease, answer their questions, solve their problems immediately, or attend to their requests in a professional way. You are one of our most important elements in winning our Guests' enthusiasm to return to our ships. The Guest Service Agent must be able to do different types of financial transactions : Cash deposit in guest&rsquo;s account, credit card transactions and he/she is responsible of a cash float. KEY ACCOUNTABILITIES<ul><li>Provides information and general assistance to guests;</li><li>Answers phone calls and requests from guests;</li><li>Performs all necessary administrative tasks;</li><li>Manages a variety of financial transactions and is responsible of cash floats.</li><li>Proven ability to operate this focal-point area with tact and diplomacy.</li></ul>QUALIFICATIONS (skills, competencies, experience)<ul><li>Fluent English, oral and written and at least additional European languages (Italian, Portuguese, German, Spanish and French);</li><li>Experience as a receptionist;</li><li>Cruise industry experience is an advantage;</li><li>Proficient use of Microsoft Office and Publisher;Proven ability in the use of computers in a Windows-based environment (word, excel).</li><li>Excellent communication and customer care skills;</li><li>Problem solving skills;</li><li>Teamwork</li></ul>Job Type: Full-timePay: From 82,000.00TRY per monthExperience:<ul><li>Guest Service Agent: 1 year (Required)</li></ul>Language:<ul><li>English and German (Required)</li></ul>

Front Desk Representative on cruise ships

DescriptionAccommodation - Shared StaffContract duration - 7 monthsMain FunctionSpa Manager is responsible for ensuring the smooth running of the spa centre.Offering a high standard of services and managing Spa employees to achieve retail and treatment sales targets as set.Qualifications&middot; Proficient speaking, reading, and writing skills in English, and fluency in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as advantageous.&middot; 3+ years as Spa Manager on a Cruise Ship.&middot; High school graduate or equivalent&middot; Strong PC Skills using Microsoft applications such as Word and Excel&middot; Basic knowledge of Microsoft Outlook or equivalent mail client application&middot; Proven accounting skills, marketing strategy and the ability to lead the group to meet new goalsMAIN RESPONSIBILITIES&middot; The SPA Manager establishes team leadership and coordination&middot; Represents the spa in a cordial, efficient and professional manner while maintaining a commitment to customer satisfaction&middot; Provides and maintain quality service to generate maximum profits through cost control and creative, energetic salesmanship&middot; Demonstrates good communication and organisational skills&middot; Checks and ensures excellent service to guests&middot; Manages the daily agenda&middot; Validates the accuracy of end-of-Cruise reporting and financial data&middot; Develops and maintains strong working relationships with the shipboard authorities and with other departments onboard&middot; Administrates stocks in the store&middot; Ensures control of daily closing and administrative dutiesJob Type: Full-timePay: From 58,000.00TRY per monthExperience:<ul><li>SPA Manager: 1 year (Required)</li></ul>Language:<ul><li>English and German (Required)</li></ul>

SPA Manager - Cruise Ships

PST.AG

Job Summary We are seeking a part time Process Documentation Specialist to join our team . Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.Duties1. Process Modeling<ul><li>Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams) or similar Diagramming tools ( i.e Flowcharts, UML diagrams, Data Flow Diagrams (DFDs), Value Stream Maps )</li><li>Identify and define required input/output documents within workflows.</li></ul>2. Stakeholder Collaboration<ul><li>Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation.</li><li>Translate complex information into actionable and easy-to-understand process documents.</li></ul>3. Knowledge Management<ul><li>Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).</li></ul>Qualification<ul><li>Bachelors degree</li><li>Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks</li><li>Familiarity with Wiki platforms such as Confluence or MediaWiki</li></ul>Must haves:<ul><li>Proficiency in BPMN 2.0 or imilar Diagramming tools ( i.e Flowcharts, UML diagrams, Data Flow Diagrams (DFDs), Value Stream Maps )</li><li>Demonstrated experience documenting complex processes for senior leadership</li><li>Fluent English (C1+ level) &ndash; primary language for documentation</li><li>Ability to simplify and visualize complex workflows effectively</li><li>Detail-oriented approach to validating logical consistency in process documentation</li><li>Outstanding structured writing skills with high attention to clarity and precision</li></ul>Nice to have:<ul><li>Experience with process automation tools (e.g., Camunda, Signavio or others)</li><li>Basic prompt engineering skills for AI-enhanced validation</li><li>Industry knowledge in IT, software, or data-driven sectors</li><li>Business German (B2/C1 level) &ndash; essential for C-level communication with German-based stakeholders</li></ul>Job Type: Full-timePay: 1.00TRY - 2.00TRY per yearWork Location: Remote

Business Process Documentation

Explore 2099+ Customer service specialist with german in House Clinical Research Associate Site Management Jobs In Turkey this October. Find roles across top companies and apply now to boost your career.