customer services coordinator

Aisles & Abroad Careers

<div>
 
 Position Overview
 
 
 We are seeking a reliable and service-focused
 
 Customer Care Coordinator
 
 to support client communications and assist with coordination tasks. This role centers on providing timely support, managing inquiries, and ensuring a smooth and positive experience for clients throughout the process.
 
 
 This is a fully remote position ideal for individuals who are responsive, organized, and enjoy working in a customer-focused environment.
 
 
 
 Key Responsibilities
 
 
 
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 Serve as a point of contact for client inquiries and support requests
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 Assist with coordinating services, scheduling, and follow-ups
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 Provide clear and professional communication regarding updates and next steps
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 Maintain accurate records of client interactions and requests
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 Monitor tasks and ensure timely responses and resolutions
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 Support a positive and consistent client experience
 
 
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
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 Strong communication and interpersonal skills
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 Excellent organizational and time management abilities
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 Ability to work independently in a remote setting
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 Detail-oriented with the ability to manage multiple tasks
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 Comfortable using email, messaging platforms, and online systems
 
 
 
 
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 </ul>
 
 Preferred (Not Required)
 
 
 
 <ul>
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 Experience in customer service, support, or coordination roles
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 Interest in travel, hospitality, or event-related services
 
 
 
 
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 </ul>
 
 What We Offer
 
 
 
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 Flexible remote work environment
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 Structured onboarding and ongoing support
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 Opportunities for growth and advancement based on performance
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 Supportive and collaborative team environment
 
 
 
 
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 </ul>
 
 Work Environment
 
 
 This is a remote role requiring a reliable internet connection and the ability to stay organized and responsive in a virtual workspace.
 
 
 
 Apply Today
 
 
 If you enjoy helping others, managing communication, and providing a high level of service in a remote environment, we encourage you to apply.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Online | Customer Care Coordinator | Entry Level

Information Technology Senior Management Forum

Work from Home - Bilingual (Spanish) Senior Customer Service Coordinator - Collections

GSM Services

<div>Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you! 
About GSM Services 
GSM Services is a 4th-generation family-owned business, proudly serving the Greater Charlotte area for nearly 100 years. We will celebrate our 100 years in business in 2027, a testament to our stability and commitment to excellence. Our focus is on commercial roofing and air conditioning services within a 50-mile radius of Charlotte, NC, and the majority of our projects are negotiated with repeat customers who trust us for quality and reliability. 
The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible. GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together. 
Dispatcher/Customer Experience Coordinator &ndash; Build an Exciting Career with GSM Services 
Work Schedule:
Monday, Tuesday 10:00 am - 8:00 pm On Site
Saturday, Sunday 8:00 am - 8:00 pm Remote
Are you passionate about helping people and creating exceptional customer experiences? Do you thrive in a fast-paced environment where your communication and organizational skills make a real difference? If so, GSM Services is looking for you!
We are seeking a motivated Dispatcher/Customer Experience Coordinator who is ready to grow their career with a company committed to delivering Comfort &amp; Peace of Mind to our customers and team members. This is more than just a job&mdash;it&rsquo;s an opportunity to join a supportive team, develop valuable skills, and build a long-term career with a respected industry leader.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
As a key member of our customer experience team, you will be the friendly and professional voice of GSM Services. You will help ensure every customer interaction reflects the high standards our company is known for.
Your responsibilities will include:<ul><li>
Answering and directing incoming customer calls with professionalism and care</li><li>
Making outbound follow-up calls for service and sales opportunities</li><li>
Scheduling service and sales appointments efficiently</li><li>
Taking and relaying accurate phone messages</li><li>
Providing helpful information and support to customers</li><li>
Assisting with general administrative and clerical tasks</li><li>
Ordering parts needed for service repairs</li><li>
Confirming appointments for multiple divisions</li><li>
Participating in the on-call phone support rotation for weekends and holidays</li><li>
Debriefing service appointments and ensuring accurate communication across teams</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For</h3>
We are searching for someone who brings energy, professionalism, and a strong commitment to customer service.
Qualifications:<ul><li>
1+ year of customer service or customer experience preferred</li><li>
Professional and positive personal presentation</li><li>
Strong attention to detail and organizational skills</li><li>
Ability to take initiative and work reliably in a fast-paced environment</li><li>
Excellent verbal and written communication skills with customers and team members</li><li>
Strong multitasking ability in a dynamic environment</li><li>
Good interpersonal and problem-solving skills</li><li>
Proficiency with computer systems and common office software (MS Word, Excel, Outlook)</li><li>
Ability to read and write English at a high school level</li></ul><h3 class="jobSectionHeader">
Additional Information</h3><ul><li>
Some overtime may be required</li><li>
Must be dependable and able to manage multiple priorities with confidence</li></ul><h3 class="jobSectionHeader">
Benefits &amp; Perks</h3>
At GSM Services, we believe in taking great care of our team&mdash;on and off the job. Our coworkers enjoy a comprehensive benefits package designed to support your health, growth, and overall quality of life, including:<ul><li>
Paid Time Off (PTO) to recharge and enjoy life outside of work</li><li>
Paid Holidays throughout the year</li><li>
Health Insurance with quality coverage options</li><li>
Dental and Vision Insurance</li><li>
401(k) Retirement Plan with company support</li><li>
Profit Sharing Program&mdash;your contribution helps us grow, and you share in the success</li><li>
Life Insurance paid by the company</li><li>
Short-Term Disability Coverage</li><li>
Company Vehicle (role-dependent)</li><li>
Branded Uniforms provided at no cost</li><li>
Company-Paid Training &amp; Professional Development</li><li>
Tuition Reimbursement to support continued education</li><li>
Apprenticeship Opportunities for skill-building and career progression</li><li>
Recruitment Incentive Bonus Program</li><li>
Gym Membership Program</li><li>
Health &amp; Wellness Program</li><li>
A Supportive, People-First Workplace Culture</li></ul><h3 class="jobSectionHeader">
Why Join GSM Services?</h3>
At GSM Services, you&rsquo;ll be part of a team that values professional growth, teamwork, and outstanding customer care. We believe in investing in our people and creating opportunities for long-term success.
If you&rsquo;re ready to turn your customer service experience into a rewarding career, we&rsquo;d love to hear from you!</div>

Dispatcher/Customer Experience Coordinator

County Of Marquette

MARQUETTE COUNTYTo apply please complete the application available on our website: www.co.marquette.mi.usGeneral SummaryUnder the supervision of the General Manager, the Client Services Coordinator is responsible for all customer service tasks at the front desk of the Fixed Base Operations (FBO) office at the Marquette Sawyer Regional Airport including but not limited to greeting and assisting flight crews and passengers, hotel accommodations, catering, ground transportation arrangements, pilot supplies and other ground support items. The Client Service Coordinator will also be responsible for answering multiple telephone lines, ground-to-air radio, accepting payments for services, assisting with daily reconciliation of sales, balancing a cash drawer, and prepare daily, weekly, and monthly reports to the General Manager.Essential Functions1. Provide professional, discreet, and service-oriented interactions with high-profile, corporate, military, and private aviation clients.2. Greet guests and crews as they arrive at facility and escorting them to the front office, aircraft, or vehicles. Effectively collaborate, cooperate and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled.3. Assist with hotel reservations, catering, rental cars, and processing paperwork. Be a source of information including accurate directions to local restaurants, hotels, and attractions.4. Monitor the use of courtesy vehicles. Log vehicles in/out as needed.5. Assist clients with our phone system, phone calls, faxes, internet, flight planning, and weather computers.6. Mail &ldquo;Thank you&rdquo; or &ldquo;Hello&rdquo; cards to customers when you meet them for the first time, they have aircraft maintenance done, etc.7. Ensure all documentation, receipts, transactions, accounting records, etc. are accurately completed, processed, and forwarded to the appropriate parties.8. Process customer daily refueling journals and preparation of receivable /payable accounting in accordance with procedures.9. Completes service request forms, hangar/ramp storage records, and daily aircraft movements and services log.10. Manage departmental filing system. Maintain system for recording expenses and petty cash use.11. Monitors vehicle and personnel access onto aircraft parking ramp.12. Responds to vendor, customer, and employee questions/concerns in an efficient and effective manner.13. Receives airport service orders and directs line service personnel to accomplish services requests as appropriate.14. Maintains the appearance of the interior facility and replenishes complementary beverages and/or supplies.15. Monitor current fuel inventory and anticipated fuel orders, acquire additional fuel as needed for potential increases in demand. Coordinate with vendors for ordering, payment, and record retention.16. Maintains continuous radio contact with line service personnel. Maintain situational awareness of airfield and ramp activity to support safe, secure, and efficient operations.17. Identify crewmembers, passengers, visitors, and vendors in accordance with all security procedures. Abide by emergency response procedures during critical events.18. Review line service records for accuracy, including fuel sheets, transactions, and daily tank level reports.19. Retrieves information from records, emails, and meeting minutes as requested. Prepare written summaries of data as needed.20. Generate invoices for airport fees (landing, parking, surcharges, etc.) and be able to process multiple forms of payment.21. Maintain office supplies and coordinate maintenance of office equipment.22. Comply with all TSA, FAA, DHS, and airport security regulations and report security concerns or irregularities immediately.23. Performs other related duties as assigned.This list may not be inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted, or modified at any time.Employment QualificationsEducation: High school graduation or equivalent, preferably with college level coursework in data processing or office management.Experience: Two years of progressively more responsible administrative experience with experience in word processing, spreadsheet applications and general office practices.Other Requirements:&middot; Valid MI Driver&rsquo;s License&middot; Ability to multi-task daily while easily being able to reclaim focus.&middot; Security Clearance: Prior to actual employment, must pass a 10-year Criminal History Background Record Check (CHRC) as required by the Department of Homeland Security and the Transportation Security Administration.Physical Requirements&middot; Ability to meet or exceed all requirements of the Federal Aviation Administration Federal Aviation Regulation mandated personnel regulations at an air carrier airport.&middot; Proficiency with point-of-sale systems, reservation or scheduling software, and Microsoft Office applications.The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.Physical Requirements: &middot; Ability to enter and access information from a computer.&middot; Ability to enter and retrieve information from departmental filing system.&middot; Ability to operate copy and fax machines.&middot; Ability to lift and carry file storage boxes weighing up to 20 pounds.This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.Working Conditions: &middot; Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular hours based on flight activity.&middot; Primarily works in office conditions with periodic exposure to outdoor ramp environments, including varying weather and conditions and aircraft noise.Pay: $21.35 per hourExpected hours: 40.0 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Client Service Coordinator

Saving Sight

<div><h2 class="jobSectionHeader">Hybrid Customer Care Coordinator</h2>
Location: Kansas City, MO / Hybrid (Remote &amp; Onsite) 
Department: Patient Services, Vital TearsJob Type: Full-Time | Monday-Friday 10:30am-7:00pm CSTCompensation: $19.43 per hour + Great Benefits 
<h3 class="jobSectionHeader">
About the Role</h3>
Are you looking for a hybrid role where you can make a meaningful impact while enjoying work-life balance? We're seeking a Hybrid Customer Care Coordinator to join our mission-driven team supporting patients and healthcare partners nationwide.
If you are ready to grow in a supportive, healthcare-focused environment, this hybrid opportunity offers the best of both worlds - teamwork, purpose, and flexibility. This is an entry-level position, perfect for individuals with experience in customer service, insurance, or front desk environments - your people skills and problem-solving abilities can easily transfer to this role!<h3 class="jobSectionHeader">
What You'll Do</h3><ul><li>
Serve as a key connection point for patients, physicians, and partner facilities - handling questions, updates, and issues professionally and compassionately.</li><li>
Manage order details, shipments, and account data across multiple computer systems while maintaining accuracy.</li><li>
Support patients every step of the way, ensuring a smooth experience from first call to final follow-up.</li><li>
Process payments, monitor accounts, and communicate with patients regarding billing or order updates.</li><li>
Collaborate daily with internal teams (Finance, Quality, Business Development, Lab) to ensure all steps are completed efficiently.</li><li>
Participate in a hybrid workflow, alternating between remote and in-office collaboration to maximize efficiency and connection.</li><li>
Handle a mix of inbound and outbound calls to schedule, resolve, and follow up with patients and partners.</li><li>
Proactively identify process improvements and contribute to a culture of service excellence.</li></ul><h3 class="jobSectionHeader">
What You'll Bring</h3><ul><li>
At least 1 year of experience in customer service, retail, hospitality, front desk or call center environments.</li><li>
Excellent communication and problem-solving skills - you know how to de-escalate situations and create positive experiences.</li><li>
Strong computer literacy; comfortable using multiple screens, databases, and Microsoft Office tools.</li><li>
Great organizational and time management skills with attention to detail.</li><li>
Ability to thrive in a hybrid setting, managing independent work and in-person collaboration seamlessly.</li><li>
Reliability, professionalism, and a positive attitude when supporting patients and partners.</li><li>
Flexibility to work rotating weekends or evenings when needed.</li></ul><h3 class="jobSectionHeader">
Why You'll Love Working Here</h3>
At Vital Tears, we're proud to offer a hybrid environment that values teamwork, flexibility, and purpose. You'll be part of a compassionate, fast-growing team that supports patients nationwide - and you'll do it while balancing remote work and meaningful in-office collaboration.
We take care of our people the way we take care of our patients - with commitment and care.<ul><li>
We cover health, dental, and vision insurance for all full-time employees.</li><li>
Enjoy an amazing benefits package designed to support your well-being and work-life balance.</li><li>
Be part of a positive, team-oriented culture where collaboration and kindness matter.</li><li>
Participate in fun team activities and company events that keep our workplace connected and engaging - even in a hybrid setting.</li></ul>
If you enjoy problem-solving, helping others, and contributing to a greater mission, apply today to join our hybrid healthcare support team!
NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate based on any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote individuals who support the goals and mission of the organization.
At this time, we are only able to consider candidates who do not require current or future sponsorship for employment authorization.</div>

Hybrid Customer Care Coordinator

Documax

Overview Documax is looking for a highly organized, customer-focused Customer Service &amp; Dispatch Coordinator to support our multi-state service operations. This role is the central communication hub between customers, technicians, warehouse operations, and leadership teams. You&rsquo;ll help create an amazing customer experience by answering incoming service calls, coordinating technician schedules, solving problems in real time, and helping keep operations running efficiently and accurately.Job ResponsibilitiesCustomer Communication &amp; Service Support<ul><li>Answer incoming customer service calls and help route requests appropriately</li><li>Provide appointment updates, ETAs, and proactive communication throughout the service process</li><li>Resolve customer concerns professionally while delivering a responsive, supportive experience</li></ul>Dispatch Coordination &amp; Operations<ul><li>Schedule and dispatch technicians across multiple territories based on urgency, skill set, and availability</li><li>Adjust schedules throughout the day to support changing priorities and emergency service needs</li><li>Coordinate closely with technicians, warehouse teams, and leadership to keep operations moving smoothly</li></ul>Work Orders, Reporting &amp; Accountability<ul><li>Create and manage service work orders with strong attention to detail and accuracy</li><li>Monitor technician documentation, meter readings, and reporting compliance</li><li>Track recurring service issues, reporting gaps, and operational inefficiencies for escalation and follow-up</li></ul>What We're Looking forRequired Qulifications<ul><li>2+ years of dispatching, customer service, scheduling, or service coordination experience</li><li>Strong communication, organization, and multitasking skills</li><li>Experience with CRM or dispatch systems such as eAutomate, Salesforce, or similar</li><li>Ability to stay calm, solution-focused, and adaptable in a fast-paced environment</li><li>High attention to detail and follow-through</li></ul>Preferred Experience<ul><li>Copier, printer, office equipment, or field service industry experience</li><li>Experience with dispatch or service management software</li><li>Familiarity with Kyocera Fleet Services (KFS) or similar reporting platforms</li><li>Experience supporting multi-location or multi-state operations</li><li>Experience managing toner replenishment programs</li><li>Knowledge of equipment tracking, ID management, and service history documentation</li><li>Strong sense of accountability and ownership</li></ul>Work Environment<ul><li>Office-based role supporting multi-state service operations</li><li>High-volume phone, scheduling, and customer communication environment</li><li>Fast-paced atmosphere with shifting priorities throughout the day</li></ul>Why Join Documax? At Documax, we believe great service starts with great people. We provide fast, reliable office equipment and service, including printers, copiers, supplies, and software&mdash;tailored to business needs.<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work in a dynamic, fast-paced environment.</li><li>Be part of a team that values efficiency, innovation and top-tier customer service.</li><li>Growth opportunities because we are expanding!</li></ul>If you enjoy helping people, solving problems, and being part of a team that moves with urgency and purpose, submit your resume and a brief cover letter highlighting your experience in dispatching, scheduling or coordination. We look forward to meeting you!Job Type: Full-timePay: $20.00 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Application Question(s):<ul><li>What is your commute time to Sanford, FL?</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li><li>Customer service: 3 years (Required)</li><li>CRM software: 1 year (Preferred)</li><li>copier / printer industry: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service & Dispatch Coordinator - Copier Service & Supplies

Search 10000+ Customer services coordinator jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 customer services coordinator jobs Near Me

Online | Customer Care Coordinator | Entry Level

Work from Home - Bilingual (Spanish) Senior Customer Service Coordinator - Collections

Online | Customer Care Coordinator | Entry Level

Dispatcher/Customer Experience Coordinator

Client Service Coordinator

Hybrid Customer Care Coordinator

Customer Service & Dispatch Coordinator - Copier Service & Supplies