customer services coordinator

Bizzmosis Group

Client Support Coordinator - Join Our Team at Bizzmosis!Are you a driven, people-oriented professional looking to take your career to the next level? At Bizzmosis Group, the UAE&rsquo;s leading Government Affairs and Corporate Services Agency, we&rsquo;re expanding our team and looking for a Client Support Coordinator.In this role, you&rsquo;ll play a key part in ensuring a smooth client experience &mdash; from handling company-related procedures and coordinating essential documentation, to assisting with residency and visa applications, renewals, and license updates. You&rsquo;ll be the link between clients, our internal departments, and government entities, helping ensure every process runs efficiently and on time. This position requires a proactive and client-centric approach contributing to our commitment to exceptional customer service.If you're passionate, energetic, love a challenge and thrive in a fast-paced environment, we&rsquo;d love to hear from you. Apply now and grow with us!The main responsibilities of this role will include:&middot; Serve as the primary point of contact for clients, handling inquiries, providing updates, and ensuring seamless client engagement.&middot; Manage and monitor client accounts, ensuring accuracy in billing, invoicing, and financial reconciliation.&middot; Coordinate with internal departments to facilitate smooth service delivery and resolve any operational or service-related issues efficiently.&middot; Participate in client meetings and presentations, representing the company professionally and addressing client needs proactively.&middot; Maintain a comprehensive client database, ensuring that all interactions, agreements, and service updates are properly documented.&middot; Prepare and analyse client account reports, tracking key metrics such as account status, service timelines, payment history, and outstanding matters.&middot; Provide insights and feedback to management on client trends, account-related concerns and process improvement opportunities.&middot; Proactively research and stay updated on industry trends and regulatory changes that may impact client accounts or service offerings.&middot; Represent the company professionally at events and on digital platforms.Education: Degree in business or similarExperience:&middot; 1-2 years of experience in client account management, visa processing or a similar role, preferably within the corporate, or professional services industry.Skills and Knowledge:<ul><li>Knowledge in UAE visa process and UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)</li><li>Excellent Communication and Interpersonal skills</li><li>Teamwork and Collaboration</li><li>Adaptability</li><li>Excellent organizational and time-management skills</li><li>High attention to detail</li></ul>&middot; Strong analytical thinking and problem-solving abilities<ul><li>Negotiation</li></ul>&middot; Proficiency in MS Office&middot; Experience with CRM or account management software.&middot; Strong understanding of customer service best practices and process optimization.When sending your CV along with an intention letter, please answer the below questions: &middot; How many years of experience do you have working as a Client Support Coordinator in the UAE?&middot; Have you worked with any UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)? Please specify.&middot; What steps do you take to ensure accuracy when preparing or submitting client documents?&middot; How do you stay organized when managing multiple client requests or cases at the same time?Drop your CV at careers@bizzmosis.com. Deadline for CV applications &ndash; 30 November 2025Make sure you complete all the steps prior to the application. Incomplete applications will not be considered.Job Type: Full-timeApplication Question(s):<ul><li> How many years of experience do you have working as a Client Support Coordinator in the UAE?</li><li>&middot; Have you worked with any UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)? Please specify.</li><li>&middot; What steps do you take to ensure accuracy when preparing or submitting client documents?</li></ul>* &middot; How do you stay organized when managing multiple client requests or cases at the same time?

Client Support Coordinator

Coach USA

<div><div>Job Title: Customer Service Coordinator</div>
<div>Location: Asheville, NC</div>
<div>Job Type: Full Time (on site 5 days/week)</div>
<div>Education Level: High School Diploma</div>
<div>Salary Range: Commensurate with Experience</div> 
 
***This opportunity is contingent upon the successful award of a contract*** 
 
Summary 
 
Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Customer Service Coordinator with a minimum of five (5) years of experience in customer service, customer engagement, marketing, and communications. The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills. The incumbent will report to the General Manager. 
 
Responsibilities: 
<ul><li>Coordinate daily customer service operations to ensure timely, professional, and high-quality support for all transportation clients</li>
<li>Serve as the main point of contact between customers, dispatch, and operations teams to resolve issues and keep communication flowing smoothly</li>
<li>Monitor call center performance and customer feedback, using insights to improve service delivery and enhance customer satisfaction</li>
<li>Develop and support customer engagement initiatives that strengthen relationships and promote brand loyalty</li>
<li>Mentor and guide call center representatives, fostering a positive team culture focused on accountability and service excellence</li>
<li>Partner with marketing and communications teams to align customer messaging, promote new services, and respond effectively to customer needs</li></ul> 
 
 
Requirements: 
<ul><li>Proven ability to lead by influence and build credibility across teams and departments.</li>
<li>Exceptional verbal and written communication skills, with strong attention to detail and professionalism.</li>
<li>Demonstrated success in managing customer relationships and resolving complex service issues in a fast-paced setting.</li>
<li>Strong analytical and problem-solving skills, with experience using data or metrics to drive service improvements</li>
<li>Proficient in CRM systems and call center software, with solid organizational and multitasking abilities</li>
</ul>
 
Interested candidates can apply at www.coachusa.jobs 
 
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.</div>

Customer Service Coordinator

Anderselite

My clients are looking to appoint a Customer Care Coordinator on a permanent basis. My clients are a regional housebuilder with an excellent reputation in the market Principal accountabilities of the Customer Care Coordinator role include: - Ensure all calls received into the department are managed appropriately and issues are logged. - Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out. - Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel. - Maintain the relevant Customer Care log/monitor. - Check invoices and forward for payment. - Liaise with the Buying department to order materials as and when required. - Ensure defects are reported to sub-contractors on a regular basis. - Arrange completion of end of defect works for Housing Associations. - Liaise with Site Teams to ensure remedial works are completed within timescales. - Liaise with Sales Teams to ensure customer queries are answered. - Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects. Experience, Qualifications and Skills - Experience of working as an Administrator in a fast paced environment. - Experience of working within the construction or house building sector is desirable. - Qualifications and Training - GCSE Maths and English - Grade 4+ (or equivalent) - Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of people - Ability to liaise with internal and external personnel - Good administration skills with the ability to coordinate numerous issues during the working day - Able to work to deadlines in a fast paced environment - Ability to work on own initiative - Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) - Committed to diversity and inclusion - Willing to be flexible in respect to day to day duties and hours worked - Ability to travel to all development sites, including the divisional office Package details - Competitive salary - Competitive bonus scheme - 25 days holiday, plus bank holidays - Contributory pension scheme - Life assurance For more information on this role please contact Paul Wilkinson on the number supplied or via email on (url removed)

Customer Care Coordinator

Quality Systemtechnik

Location: Bahrain Salary: BHD 180 + Monthly Performance BonusAbout the Role: We&rsquo;re looking for a Customer Service Coordinator who can professionally handle client communication over the phone, coordinate service schedules, and manage customer records with accuracy.Requirements:<ul><li>Strong communication skills and confident phone manner</li><li>Basic IT background (comfortable with data entry, reports, and online systems)</li><li>Organized, detail-oriented, and customer-focused</li><li>Able to work under pressure and coordinate between clients and service teams</li></ul>We Offer: Fixed salary of BHD 180/month Monthly performance bonus Supportive work environment and career growth opportunitiesIf you&rsquo;re motivated and want to join a leading water treatment company in Bahrain,Job Type: Full-timePay: BD180.000 per month

619Roofing

Part-Time Customer Service and Scheduling Coordinator Schedule: Monday&ndash;Friday, 11:45 AM&ndash;4:30 PM (4.75 hours per day) Pay: $22&ndash;$24 per hourAre you looking to join a friendly, collaborative, and approachable team? At 619 Roofing, we foster a positive work environment where employees can learn, grow, and contribute to meaningful work. We host events throughout the year to connect, have fun, and celebrate team achievements.We are seeking a part-time bilingual (English/Spanish) Customer Service and Scheduling Coordinator to support our office operations. This role serves as a primary point of contact for customers, field staff, and vendors, handling phone calls, scheduling, and general office coordination. The ideal candidate is organized, professional, adaptable, and able to multitask in a fast-paced environment.DUTIES AND RESPONSIBILITIES:Customer Service<ul><li>Serve as the primary phone operator, answering and managing multiple phone lines.</li><li>Answer and manage incoming calls, messages, and emails, including scheduling inspections.</li><li>Review and distribute voicemails from all company general inboxes.</li><li>Manage and address all social media interactions concerning work order requests across different platforms.</li><li>Process work order entries from various sources</li><li>Provide updates on phone requests and the portal as needed for specific requests.</li><li>Assist with inspection and temporary contracts.</li><li>Prepare and share daily weather reports.</li><li>Oversee the inspections scheduling report.</li><li>Perform other duties related to customer service and scheduling as assigned.</li></ul>Office / Reception<ul><li>Greet visitors, first point of contact for visitors and field employees.</li><li>Responsible for closing the office at the end of each day.</li><li>Maintain a clean, organized, and well-stocked office and kitchen environment.</li><li>Manage various field text notifications as needed.</li><li>Track and manage office inventory, including supplies and equipment.</li><li>Serve as backup to verify all company phone numbers.</li><li>Fulfill all other assigned job duties as needed.</li></ul>REQUIRED SKILLS AND QUALIFICATIONS<ul><li>Fluent in Spanish</li><li>Strong written and verbal communication skills to address customer and vendor needs professionally and efficiently.</li><li>Professional demeanor</li><li>Collaborate effectively with cross-functional teams to achieve shared goals.</li><li>Adaptable, open-minded, and able to handle changes with ease</li><li>Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment</li><li>Proficient in Microsoft Office Suite</li></ul>EDUCATION AND EXPERIENCE<ul><li>General knowledge of construction or roofing materials and installation preferred</li><li>High school diploma or equivalent experience preferred</li><li>Experience working in a call center or with multi-line phone systems</li><li>2+ years of customer service experience required</li><li>1+ years of experience in scheduling preferred</li><li>QuickBooks Time Scheduling, JobNimbus, CompanyCam experience is a plus</li></ul>PHYSICAL REQUIREMENTS<ul><li>Prolonged periods sitting at a desk and working on a computer</li><li>Able to climb, stand, walk, kneel, lift, push, pull and crouch for extended period</li><li>Must be able to lift or move light office materials, up to 10&ndash;20 pounds occasionally</li></ul>EEO STATEMENT619 Roofing LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Pay: $22.00 - $24.00 per hourExpected hours: 23.75 per weekExperience:<ul><li>call center or customer service: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: In person

Customer Service and Scheduling Coordinator

EMFI Group Qatar

EMFI Qatar Group is looking for a Customer Relationship and Communication Coordinator (Bilingual - Arabic &amp; English) for its requirements with the following qualifications:Qualification: <ul><li>BSc or equivalent degree in media/Communication/relevant faculty from a recognized university</li><li>05 years of demonstrated experience in Public Relation and communications</li><li>Arabic and English Language Fluency essential</li></ul>Principal Accountabilities:<ul><li>Communications Officer with experience in the management and coordination of customer and stakeholder communications in the infrastructure development sector</li><li>Coordination and reporting from Ashghal&rsquo; s Customer Relationship Management</li><li>System {CRMS) based on a Microsoft dynamics platform. This will include monitoring Of performance against defined SlA's and recommending actions for improvement</li><li>Management and coordination of external communications issued by the Project Affairs Directorate utilising multiple channels including social media platforms</li><li>Working in consultation with Ashghal&rsquo; s public relations Dept, ensure the coordination of media communications and briefings issued by the lA Directorate from time to time</li><li>Develop and manage the introduction of policies, processes and procedures designed to improve the quality of communications with customers, stakeholders and Government agencies</li><li>Provide advice and support to Departments and Programme Governance Teams on the quality and content of communications</li><li>Prepare and coordinate internal and external briefing material on the progress and status of Ashghal&rsquo; s projects and programmes</li><li>Act as the coordinator for the preparation of the lA Directorate communications response to emergency incidents and customer complaints including the follow-up of all issues which exceed the approved SlA times for response</li><li>Monitor reports and performance data on the quality of customer relationships on an ongoing basis and provide appropriate performance reports for review by the senior Management team</li><li>Preparation and updating Project Affairs&rsquo; Customer Relationship Management Plan</li><li>Support the Project Affairs Senior Management team in other tasks or communications activities as required from time to time</li><li>Experienced communications professional focusing on customer relationship management in the infrastructure sector</li><li>Competencies in all communications channels with specific skills in media communications and customer complaints management</li><li>Management and coordination of customer relationship performance and communications to best practice standards</li><li>Ensure consistency in the quality of communications with customers, stakeholders and Government Departments</li><li>Management accountability to ensure that the required governance of the department is applied on behalf of PWA</li></ul>Interested candidate/s may send their CV to hiringemfi2022 @gmail.com and type the code on the subject as: Customer Relationship and Communication CoordinatorJob Types: Full-time, Permanent, ContractPay: QAR11,000.00 - QAR15,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>CSR manager: 10 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>

Customer Relationship and Communication Coordinator

Language Matters

A Norwegian speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator will be in the front line of maintaining and developing the Norwegian clienteles by advising the company's products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.Your responsibilities will include:<ul> <li>Collecting all relevant information from clients to set up new accounts</li><li>Build relationships with clients within the banking sector and assist with administrative duties</li><li>Collaborate with the Nordic Sales team and the investment advisor to manage the daily workload</li><li>Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner</li></ul> About you:The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm (there is no hybrid scheme with working from home option). A generous benefits package is offered! They do offer visa sponsorship and a relocation package.Profile:<ul> <li>Required to be fluent in Norwegian and English, both written and spoken</li><li>Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable</li><li>Degree within finance, banking or economics</li><li>Demonstrable problem-solving skills and a strong customer focus</li><li>Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism</li></ul> To apply, please send your CV in English and in Word format to Marie-Anne.languagematters is acting as an employment agency in relation to this vacancy.

Norwegian speaking Client Service Coordinator Finance

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Norwegian speaking Client Service Coordinator Finance