customer services coordinator

A & R Energy Services Corporation

Customer Records Coordinator A &amp; R Energy Services Corporation3201 Robinson Drive, Waco, TX 76706$18 - $20 an hour - Full-time &ndash; In PersonFull job descriptionOverviewThe Customer Records Coordinator is responsible for maintaining accurate, organized, and accessible customer test records. This role supports internal teams, technicians, and customers by ensuring all documentation are processed, stored, and delivered efficiently. Strong attention to detail, organization, and communication are essential.Responsibilities<ul><li>Manage and maintain document management systems to ensure accurate ﬁling and retrieval of records.</li><li>Conduct regular audits of records to ensure accuracy, completeness, and compliance with archival standards.</li><li>Facilitate the digitization of physical records to enhance accessibility and security.</li><li>Provide administrative support related to records coordination tasks as needed.</li><li>Proofread documents for accuracy and consistency before ﬁnalization or distribution.</li></ul>Skills<ul><li>Proﬁcient in Excel and Word.</li><li>Excellent organizational skills with attention to detail in ﬁling and maintaining records.</li><li>Experience in data management, including data entry, retrieval, and analysis.</li><li>Strong proofreading skills to ensure the quality of documentation.</li><li>Demonstrating an ability to manage multiple tasks efficiently.</li><li>Ability to work independently as well as collaboratively within a team environment.</li></ul>Benefits<ul><li>Health insurance</li><li>Paid time off</li></ul>Submit all resumes to tkurtz@ar-energyservices.comPay: $18.00 - $20.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Customer Records Coordinator

Digitalflake solutions Pvt Ltd

<div>Job Brief:
We are looking for a Customer Support Coordinator to join our team in the UAE. This is an entry-level opportunity suited for individuals who are organized, professional, and interested in developing a long-term career in customer operations.
The role involves assisting customers, coordinating service requests, and ensuring smooth communication between clients and internal departments. 
 
Responsibilities:
<ul><li>Handle customer inquiries via phone, email, and online platforms
</li><li>Provide accurate and professional support
</li><li>Coordinate service requests with relevant departments
</li><li>Maintain organized and up-to-date customer records
</li><li>Follow established service procedures and standards
</li><li>Contribute to maintaining high customer satisfaction 
</li></ul> 
Skills Required:
<ul><li>Currently based in the UAE
</li><li>Fluency in English required
</li><li>Arabic language skills are an advantage
</li><li>Diploma or Bachelor&rsquo;s degree preferred
</li><li>Strong communication and coordination skills
</li><li>Organized and detail-oriented
</li><li>Basic computer proficiency
</li></ul>What We Offer:
<ul><li>Competitive salary
</li><li>Structured training program
</li><li>Professional work environment
</li><li>Career growth opportunities
</li><li>Stable full-time employment</li></ul></div>

Customer Support Coordinator

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Coordinator - Temporary | MAF Properties | Central Region
 
 
 
 ROLE SUMMARY
 
 
 
 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Maintain up-to-date knowledge of mall assets, services, layouts, stores, and promotions to ensure smooth Customer Service desk operations.
 </li>
 <li>
 Ensure efficient daily operations of the Customer Service Information Desk in line with established policies, procedures, and management guidance.
 </li>
 <li>
 Deliver exceptional customer service by assisting with inquiries, directions, promotions, calls, and assigned mall services while maintaining a professional, courteous attitude.
 </li>
 <li>
 Handle and resolve customer complaints across all channels professionally within SLA, escalating issues when required.
 </li>
 <li>
 Coordinate closely with tenants, retailers, and internal departments (security, maintenance, etc.) to ensure smooth operations and issue resolution.
 </li>
 <li>
 Manage customer services and programs such as gift cards, loyalty programs, valet, stroller/wheelchair rentals, gift wrapping, lost &amp; found, and other mall services.
 </li>
 <li>
 Ensure accurate inventory control, proper payment handling, compliance with finance procedures, and reporting of discrepancies or shortages.
 </li>
 <li>
 Uphold company image, grooming standards, code of conduct, and values; support marketing events, maintain mall appearance, tenant relations, directories, and provide required reports.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in any field is required
 </li>
 <li>
 Minimum of 2+ years&rsquo; experience in the Customer Service field.
 </li>
 <li>
 Experience should be within a reputed shopping centre or luxury hotel environment.
 </li>
 <li>
 Experience may be gained within the GCC or internationally.
 </li>
 <li>
 Strong customer-facing experience in a premium service environment is preferred.
 </li>
 <li>
 For internal MAF Candidates, 1+ years&rsquo; work experience in current position
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Customer Service Coordinator - Temporary

A.S.A.P. Garage Door Repair

Location: 11351 Allison Ct. Huntley, IL 60142 (In-Person)Pay: $19.00 &ndash; $23.00 per hour + Consistent OvertimeHours: Full-Time | Monday &ndash; Friday |7am - 5pm | Occasional Saturdays 7am-12pmPosition SummaryThe Customer Service &amp; Dispatch Coordinator is a critical front-line role responsible for delivering exceptional customer experiences while maximizing technician efficiency and daily revenue. You will manage inbound/outbound communications, optimize technician routing, and handle essential office administration to ensure smooth, profitable operations.Core Responsibilities1. Customer Experience &amp; Sales Support<ul><li>Call Management: Answer inbound service and sales calls with professionalism; convert inquiries into booked appointments.</li><li>Showroom Support: Greet and assist customers who visit our local showroom.</li><li>Revenue Growth: Educate customers on service offerings, maintenance plans, and financing options; follow up on unsold estimates.</li></ul>2. Scheduling &amp; Dispatch Coordination<ul><li>Strategic Routing: Schedule service calls to maximize technician productivity and reduce &quot;windshield time.&quot;</li><li>Logistics: Assign jobs based on technician skill set and geography; monitor progress throughout the day and adjust routes as needed.</li><li>Communication: Provide clear schedule updates to both technicians and customers.</li></ul>3. Office Administration &amp; Accounting<ul><li>Data Integrity: Maintain accurate customer records in our CRM system.</li><li>Financial Tasks: Check invoices, process customer payments, and assist with basic accounting workflows.</li><li>Records Management: Handle essential office tasks including scanning, copying, and filing to maintain an organized workspace.</li></ul>Requirements &amp; Qualifications<ul><li>Experience: 2+ years of customer service experience (Home Services or Construction industry preferred).</li><li>Technical Skills: Intermediate computer proficiency; experience with CRM or Field Service software (e.g., NetSuite, Jobber) and Microsoft Outlook is a plus.</li><li>Multi-tasking: Proven ability to prioritize high-volume tasks in a fast-paced environment.</li><li>Communication: Clear, confident, and professional verbal and written skills.</li><li>Education: High School Diploma or GED.</li></ul>Why Join Our Team?<ul><li>Comprehensive Benefits: Medical, Dental, and Vision insurance.</li><li>Retirement: 401(k) plan.</li><li>Time Off: Paid Time Off (PTO) and Paid Holidays.</li></ul>Impact: This role directly impacts our daily revenue and technician success&mdash;you aren't just answering phones; you are driving the business forward.Pay: $19.00 - $23.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Office: 2 years (Required)</li><li>Phone etiquette in office setting: 2 years (Required)</li></ul>Work Location: In person

Customer Service & Dispatch Coordinator

AMFM Healthcare

<div>Job Title: Client Support Coordinator
Location: In-person at our office in Green Lake, Seattle, Washington. 
Schedule: Monday - Friday, 8:30am-5:00pm.
Compensation: $24-$26/hour.
Are you an empathetic, organized professional who thrives in a collaborative and meaningful environment? We&rsquo;re looking for a Client Support Coordinator to be a vital part of our care team&mdash;helping clients transition into treatment, supporting our clinical staff, and serving as a warm, consistent presence throughout the client journey.
Mission Connection extends AMFM Healthcare&rsquo;s compassion-driven, evidence-based clinical program. Our innovative hybrid model seamlessly blends in-person and telehealth services, ensuring you can access the care you need, wherever you are. We provide mental health support to those grappling with primary mental health diagnoses such as anxiety, depression, and mood disorders. Mission Connection empowers these individuals to connect with their clinical team when, where, and how it&rsquo;s most convenient for them.<h3 class="jobSectionHeader">
Job Information: Client Support Coordinator</h3>
The Client Support Coordinator (CSC) ensures the seamless delivery of services and support to our clients and involves a diverse range of responsibilities aimed at enhancing the overall client experience and facilitating effective communication and coordination. The CSC is responsible for supporting the Clinical Program Director with tasks pertaining to client case management tasks and ensuring an overall valuable experience for the clients.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3><ul><li>
Utilize intervention and communication skills to engage with clients, families, and any other contacts daily to offer support during routine as well as crisis interactions as well as conduct observation rounds to ensure active participation in the treatment programs and address any emerging needs promptly.</li><li>
Document client activities in the Electronic Health Record (Best Notes) within 24 hours of any group or session and oversee the organization and maintenance of client records to insurance confidentiality and HIPAA compliance.</li><li>
Collaborate with clinical teams to develop the transition and discharge plans depending on specific client needs while implementing discharge plans to ensure a seamless transition for clients to their community-based support systems.</li><li>
Arrange follow-up appointments and referrals to support clients&rsquo; continued care and wellbeing post discharge and provide comprehensive education and assistance to clients and their families including medication management, relapse prevention, and community resources.</li><li>
Provide education and emotional support to clients and their families to allow them to navigate post program challenges and provide guidance related to community resources to promote sustainable recovery and wellness.</li><li>
Organize and maintain company databases to oversee auditing procedures related to essential documentation and perform various administrative tasks to help maintain smooth operations and efficient program functions.</li><li>
Generate reports to support compliance efforts, to support decision making processes, and assess the effectiveness of client support services.</li><li>
Ensure adherence to licensing and accreditation requirements as well as company policy and procedures to maintain organization compliance while monitoring and updating program procedures to align with regulatory requirements and industry best practices.</li><li>
Implement and uphold office administrative systems to enhance efficiency and effectiveness and provide data-entry support and other administrative duties as assigned.</li><li>
Support the administrative staff to ensure task completion as well as guidance and support to foster a collaborative and positive work environment.</li></ul> 
Knowledge, Skills, and Abilities:<ul><li>
Ability to communicate with family members, clients, and other staff members professionally and respectfully.</li><li>
Ability to operate standard office machines and equipment, including telephones, computers, copy machines, fax machines, calculators, scanners, and shredders.</li><li>
Ability to be professional and maintain a positive attitude and relationships with coworkers.</li><li>
Excel at both written and verbal communications to convey essential information; must be able to utilize the proper linguistic syntax and spelling.</li><li>
Knowledge of clinical and medical terminology as it relates to the delivery of clinical care to the clients within our programs as required by our payers.</li><li>
Knowledge of the clinical, medical, and miscellaneous services provided to the clients.</li><li>
Ability to use computer software including Microsoft Office, Adobe Acrobat, and G Suite products.</li></ul><h3 class="jobSectionHeader"> 
What We&rsquo;re Looking For</h3><ul><li>
Bachelor&rsquo;s degree in Human Services or related field</li><li>
Ability to pass a criminal background check and other background checks required by AMFM Healthcare</li><li>
Valid driver&rsquo;s license, 4+ years of driving experience, fewer than 3 moving violations in the last 3 years, and no more than 1 major violation in that time.</li><li>
CPR/First Aid Certification and TB clearance required</li><li>
Strong communication skills&mdash;both written and verbal</li><li>
Professional, compassionate, and organized with a knack for multitasking</li><li>
Proficient in Microsoft Office, Google Workspace, and Adobe</li><li>
Familiarity with clinical/medical terminology a plus</li></ul><h3 class="jobSectionHeader">
Why Choose AMFM Healthcare?</h3>
Because we&rsquo;re more than a mental health provider&mdash;we&rsquo;re a community. A Mission for Michael is built on empathy, integrity, and a relentless commitment to helping people heal. Our staff is united by a shared passion for making a difference. Here, your work matters. Your voice is heard. And your impact is real.
Ready to help others find hope and healing? We&rsquo;d love to meet you.
AMFM Healthcare is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, gender identity, sexual orientation, disability, veteran status, or any other legally protected status.</div>

Client Support Coordinator

B&S Group

<div>Company Description 
This is B&amp;S
B&amp;S exists to make premium consumer goods available to everyone, anywhere. We believe that getting access to consumer products that bring joy and comfort into everyday lives, should be easy around the globe.
Are you curious about who we are as an employer and our thoughts on diversity and inclusion? Click here to find more information! 
Job Description 
Customer Care Coordinator leads and supports the Customer Care team in providing exceptional service to both customers and the Sales team. This role focuses on overseeing smooth order processing, addressing escalated customer inquiries, maintaining accurate records, and facilitating timely logistics and fulfillment, along with managing the team of customer care specialists. The Coordinator ensures operational efficiency, fosters high customer satisfaction, and guarantees that all customer interactions are handled professionally and effectively.
Key Responsibilities<ul><li>
Supervise and support the Customer Care team in handling inquiries, order processing, and returns.</li><li>
Ensure team adherence to B&amp;S ERP system procedures and provide guidance for system updates and refresher training.</li><li>
Act as a point of escalation for complex customer issues and ensure timely resolution.</li><li>
Collaborate with Sales, Logistics, and Supplier Order Management teams to address operational challenges.</li><li>
Maintain accurate and up-to-date records of customer interactions, orders, and feedback.</li><li>
Monitor order fulfillment and logistics processes to ensure timely delivery of products.</li><li>
Assist in generating reports and KPIs related to customer service performance and team productivity.</li><li>
Contribute to process improvement initiatives to enhance efficiency, accuracy, and customer satisfaction.</li><li>
Provide training, mentorship, and guidance to junior Customer Care staff.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Business Management, or a related field.</li><li>
Previous experience in Customer Care or Customer Service Coordination; Duty Free experience is a plus.</li><li>
Excellent written and verbal communication skills, with strong customer service orientation.</li><li>
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ERP systems.</li><li>
Strong leadership, organizational, and problem-solving skills.</li><li>
Ability to adapt to changing priorities and manage multiple tasks simultaneously.</li></ul> 

Additional Information 
We offer you<ul><li>
Opportunity to work in a multinational company with a dynamic and diverse team.</li><li>
A collaborative work environment that encourages growth and professional development.</li><li>
Annual performance driven bonus and comprehensive benefits package.</li><li>
Other benefits as per UAE labour law</li><li>
A chance to develop your skills in a fast-paced, high-impact industry.</li></ul></div>

Customer care coordinator - Duty Free, FMCG

You Baby Studio

You+Baby Studio is a well-established photography studio working with families and individuals across the GCC region. We are known for our professional approach, attention to detail, and the way we care for our customers throughout their journey with us. To help us maintain this level of service, we are currently looking for a Customer Coordinator to join our Qatar team.Responsibilities:<ul><li>Communicate with customers clearly and professionally via phone, messaging platforms, and in person</li><li>Manage appointments, confirmations, and schedule updates</li><li>Support in resolving customer concerns calmly and professionally</li><li>Maintain an organized and professional work environment</li><li>Coordinate with internal team members to ensure smooth day-to-day operations</li></ul>Requirements:<ul><li>At least 1 year of experience in customer service, reception, guest relation or a similar role</li><li>Strong communication skills in English (Arabic is an advantage)</li><li>Ability to communicate professionally with customers in person and over the phone</li><li>Calm, polite, and solution-oriented approach when handling customer inquiries or concerns</li></ul>What we offer:<ul><li>Visa and medical insurance</li><li>Annual leave per labor law</li><li>A stable, long-term role with clear responsibilities</li><li>Competitive salary based on experience</li><li>A supportive, collaborative, and creative work environment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Please share your salary expectations, noting that accommodation is not provided.</li></ul>Experience:<ul><li>customer service : 1 year (Preferred)</li></ul>

Customer Coordinator (Female Only)

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