sales consultant Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

sales consultant

customer service officer Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

customer service officer

sales account manager Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

sales account manager

account manager Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

account manager

client advisor Jobs in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

client advisor

customer success manager client services onboarding

tripstack

<div>
 
 About Tripstack
 
 
 
 Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
 
 
 Operating from offices in Canada, India, and Poland, Tripstack is the gateway into Etraveli Group&rsquo;s world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining technology, Tripstack connects non-partner, low-cost and full-service carriers, enabling the creation of unique and flexible itineraries through a simple, cost-effective API.
 
 
 Its technology ingest over 30B price points and handles over 240 million searches daily.
 
 
 Through partnerships with airlines, OTAs, and other distribution channels across the globe, Tripstack expands networks, drives new revenue streams, and offers more choice at competitive prices, all backed by robust technology and traveler protection.
 
 
 For more information, visit:
 
 
 www.tripstack.com
 
 
 www.etraveligroup.com
 
 
 The role
 
 
 We are seeking a customer-centric Customer Success Manager with superior organizational and communication skills to join our growing team. This role is not a traditional sales position; its primary focus is on the post-sale customer journey.
 
 
 Your primary mission is to ensure our clients achieve their desired outcomes and realize the full value of our partnership. You will manage the post-sale operational lifecycle, focusing strictly on the internal processes for customer onboarding, implementation, and ongoing support. You will ensure all requirements are delivered, working in parallel with Account Managers who own the strategic growth and long-term success of the account.
 
 
 Your success will be measured by client health, retention, and the ability to grow partner revenues as a direct result of the value you help clients achieve.
 
 
 
 Responsibilities
 
 
 
 
 Customer Onboarding &amp; Implementation
 
 
 
 <ul>
 <li>
 Lead and manage the complete onboarding journey for new customers, ensuring a smooth transition from the sales process.
 </li>
 <li>
 Coordinate with internal technical, product, and service teams to ensure all customer requirements are delivered, configured, and implemented accurately and on time.
 
 
 </li>
 </ul>
 
 Client Relationship &amp; Service Delivery
 
 
 
 <ul>
 <li>
 Serve as a point of escalation for client issues, ensuring swift resolution by collaborating with technical and product support or other internal teams as required.
 </li>
 <li>
 Act as the "voice of the customer" internally, advocating for their needs while managing expectations.
 </li>
 <li>
 Keep a detailed project plan for the onboarding of all new customers
 </li>
 <li>
 Efficiently coordinate all internal and external meetings, including scheduling, setting agendas, and distributing follow-up notes and action items.
 </li>
 <li>
 Highlight product features to be developed to help shape the B2B product roadmap
 </li>
 <li>
 Service the the key point of contact internally and coordinate the required resources to on-board and deliver on-going services to the customer
 
 
 </li>
 </ul>
 
 Strategic Performance Reviews
 
 
 
 <ul>
 <li>
 Monitor customer KPIs to proactively identify and address any risks or opportunities.
 </li>
 <li>
 Prepare regular internal business reviews (e.g., monthly performance overviews, quarterly check-ins) with key stakeholders.
 </li>
 <li>
 Analyze client data and present clear insights to demonstrate the value and ROI they are receiving from the partnership.
 </li>
 <li>
 Identify opportunities for mutual growth by deeply understanding the client's needs and present to internal stakeholders
 
 
 </li>
 </ul>
 
 Note:
 
 You will facilitate introductions to the appropriate sales team when a client expresses interest in expansion, but you will not be responsible for negotiation or closing new sales.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 3-5+ years of experience in Customer Success, Relationship Management, Account Management, or Project Management (SaaS or B2B experience is strongly preferred).
 </li>
 <li>
 A verifiable passion for a customer-first mindset. You build relationships based on trust, empathy, and value.
 </li>
 <li>
 Exceptional organizational and project management skills, with a proven ability to manage multiple competing priorities.
 </li>
 <li>
 Strong analytical skills; you are comfortable with data and can use it to tell a compelling story about value and performance.
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills, with the confidence to lead meetings with stakeholders at all levels, including executives.
 
 
 </li>
 </ul>
 
 Additional Experience That Would Be Considered An Asset
 
 
 
 <ul>
 <li>
 Experience using Customer Success platforms and CRM software.
 </li>
 <li>
 A background in technical implementation, onboarding, or client training.
 </li>
 <li>
 Experience in the flight industry is a significant plus.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 We offer an opportunity to work with a young, dynamic, and a growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!
 
 
 At Tripstack, we proudly believe in embracing diversity. This is true for our team, clients, communities and stakeholders. We are an equal opportunity employer and committed to creating a safe, healthy and accessible environment. We encourage applications regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other grounds protected by law. Please let us know if you need any accommodations during any part of the recruitment process.
 
 
 Tripstack thanks all applicants for their interest, however only those selected to continue in the process will be contacted.
 
 
 Learn more about us at www.tripstack.com
 
 
</div>

Customer Success Manager (Client Services & Onboarding)

Wio Bank

<div>
 Wio Bank
 
 
 Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in the MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.
 
 
 Role Overview
 
 
 We are seeking a proactive and results-driven Customer Success Officer to lead our efforts in acquiring and onboarding new high value business accounts. This role is dedicated to expanding our corporate client portfolio, driving market growth, and ensuring a seamless onboarding experience that establishes strong, long-term partnerships.
 
 
 As a Customer Success Officer, you will identify and pursue high-value opportunities, engage key decision-makers, deliver tailored solutions, and secure strategic relationships. You will also oversee the onboarding process, ensuring new clients experience exceptional value and a smooth transition from day one.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 New Business Development &amp; Client Acquisition
 </li>
 <li>
 Proactively identify and target corporate clients through research, networking, referrals, and digital outreach.
 </li>
 <li>
 Initiate conversations with key stakeholders to understand their business needs and challenges.
 </li>
 <li>
 Deliver compelling presentations and proposals that demonstrate the value of our solutions.
 </li>
 <li>
 Negotiate and finalize agreements to bring new clients on board.
 </li>
 <li>
 Strategic Market Expansion
 </li>
 <li>
 Analyze market trends and identify sectors with high growth potential.
 </li>
 <li>
 Build and maintain a pipeline of qualified opportunities to meet acquisition targets.
 </li>
 <li>
 Collaborate with internal teams to develop strategies for penetrating new markets.
 </li>
 <li>
 Onboarding &amp; Implementation
 </li>
 <li>
 Lead the onboarding process for new clients, ensuring a smooth and efficient experience.
 </li>
 <li>
 Provide training, resources, and guidance to help clients quickly adopt our offerings.
 </li>
 <li>
 Coordinate with internal teams for successful implementation and handoff.
 </li>
 <li>
 Relationship Building &amp; Value Creation
 </li>
 <li>
 Establish trust and rapport with new clients to ensure satisfaction and open communication.
 </li>
 <li>
 Act as the primary point of contact during the initial engagement phase.
 </li>
 <li>
 Gather feedback and insights to continuously improve the onboarding experience.
 </li>
 <li>
 Growth Collaboration &amp; Reporting
 </li>
 <li>
 Work closely with Marketing and Growth teams to optimize lead generation and conversion strategies.
 </li>
 <li>
 Maintain accurate records of interactions and progress in the CRM system.
 </li>
 <li>
 Share regular updates on acquisition goals, onboarding metrics, and client health.
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.
 </li>
 <li>
 2&ndash;4 years of experience in sales of banking products, business development or corporate client acquisition,.
 </li>
 <li>
 Strong communication, negotiation, and presentation skills.
 </li>
 <li>
 Proven track record of securing new business and building strategic relationships.
 </li>
 <li>
 Goal-oriented mindset with a focus on delivering measurable outcomes.
 </li>
 <li>
 Proficiency in CRM tools such as Salesforce, HubSpot, or similar.
 </li>
 <li>
 Self-motivated, energetic, and able to work independently and collaboratively.
 
 
 </li>
 </ul>
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Number of new corporate clients acquired
 </li>
 <li>
 Conversion rate of qualified opportunities
 </li>
 <li>
 Time to onboarding completion
 </li>
 <li>
 Client satisfaction during onboarding
 </li>
 <li>
 Revenue contribution from new partnerships
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive base salary plus performance-based incentives
 </li>
 <li>
 Career growth opportunities in business development and client success
 </li>
 <li>
 Continuous learning and professional development
 </li>
 <li>
 Collaborative and supportive work environment
 </li>
 <li>
 Health and wellness benefits
 </li>
 </ul>
</div>

Customer Success Officer

Finance House

<div>
 
 
 
 Summary
 
 
 
 
 
 
 
 The Senior Product Manager is responsible for the end to end development, delivery, and continuous enhancement of products and services within the Consumer Products division. The role entails leading organizational research for new product opportunities, driving product improvements, and overseeing product redesigns. The Senior Product Manager will also assess product viability and market potential, applying extensive experience and sound judgment to support Finance House&rsquo;s strategic objectives and deliver measurable business outcomes.
 
 
 
 
 
 
 
 Major Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Design, develop, and introduce market leading products and services including loans, credit cards, instalment programs, balance transfer solutions, and card value added services while strategically managing the overall product portfolio.
 </li>
 <li>
 Develop short and long term product roadmaps for cards and loans, including feature enhancements, digital acquisition journeys, underwriting models, technology initiatives, and business case analyses.
 </li>
 <li>
 Conduct client insights, segmentation, competitive analysis, and regulatory reviews specific to lending and card products to drive continuous product and process improvements.
 </li>
 <li>
 Develop and communicate the product strategy, roadmap priorities, P&amp;L approach, pricing strategies for cards and loans, and cost revenue analyses to maximize profitability and portfolio quality.
 </li>
 <li>
 Drive operational efficiency by designing end to end solutions across credit decisioning, customer onboarding, card issuance, loan disbursements, servicing, and collections processes.
 </li>
 <li>
 Manage full product lifecycles for cards and loans, ensuring differentiated value propositions, continuous innovation, and alignment with strategic and financial objectives.
 </li>
 <li>
 Establish and lead governance routines, including product management meetings, monthly portfolio performance reviews (cards and loans), and weekly Operations, Technology, and Sales forums.
 </li>
 <li>
 Maintain a strong risk and control environment, ensuring adherence to credit risk frameworks, card scheme mandates, and regulatory guidelines. Lead Business Continuity initiatives and represent the function in all internal and external audit discussions.
 </li>
 <li>
 Lead internal partnership discussions on audits, vendor and processor relationships, card scheme engagements, regulatory updates, and risk management matters.
 </li>
 <li>
 Collaborate with Operations, Risk, Legal, AML, Technology, QA, Marketing, and external payment networks to drive strategic initiatives and deliver customer centric solutions.
 </li>
 <li>
 Hold end to end ownership of assigned loan and card products, including P&amp;L performance, delinquency management, credit policy alignment, and ongoing product profitability.
 </li>
 <li>
 Support development and execution of the cards and loans strategy, ensuring alignment with business goals and continuous performance improvement.
 </li>
 <li>
 Initiate, develop, implement, and enforce policies and procedures covering product acquisition, onboarding, servicing, card lifecycle management, and portfolio governance.
 </li>
 <li>
 Build and execute product marketing and branding strategies, including campaigns for cards, instalment plans, balance transfers, top ups, and loans.
 </li>
 <li>
 Address all product related matters across the organization in line with underwriting standards and regulatory expectations.
 </li>
 </ul>
 
 
 
 
 
 
 Knowledge &amp; Skill Requirements
 
 
 
 
 
 
 <ul>
 <li>
 Strong partnership and collaboration skills, with the ability to work effectively across formal and informal structures while maintaining alignment with key stakeholders.
 </li>
 <li>
 Deep expertise in developing, launching, and managing loan and card products across the full lifecycle, including acquisition, activation, usage, retention, and portfolio risk management.
 </li>
 <li>
 Thorough understanding of the regulatory environment, credit frameworks, card scheme rules, and competitive market dynamics within consumer finance.
 </li>
 <li>
 Strong financial and analytical skills with the ability to plan and manage budgets, build financial models, assess credit risk, and lead product level P&amp;L.
 </li>
 <li>
 Proficiency in project management tools and methodologies, particularly for digital lending and card transformation initiatives.
 </li>
 <li>
 Strong business and technological understanding of card processing, credit underwriting systems, digital onboarding, and customer experience platforms.
 </li>
 <li>
 Excellent strategic thinking, analytical capabilities, and coordination skills.
 </li>
 <li>
 Strong communication and stakeholder management skills across all organizational levels.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Economics, or a related discipline from a reputable university.
 </li>
 <li>
 A Product Management certification.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 
 
 
 
 
 <ul>
 <li>
 10 -12 years of progressive experience in product management, with a strong focus on loans, credit cards, and other consumer lending products.
 </li>
 <li>
 Proven track record in managing end to end card and loan portfolios, including pricing, underwriting models, risk mitigation, and portfolio performance management.
 </li>
 <li>
 Demonstrated ability to lead cross functional initiatives, drive product strategy, and successfully deliver digital and operational enhancements for cards and loans.
 </li>
 <li>
 Experience working within regulated financial services environments, with exposure to credit risk, regulatory audits, card scheme compliance, and operational risk frameworks.
 </li>
 </ul>
</div>

Senior Product Manager

Total Property Solutions Real Estate LLC

Business Development ManagerCompany: A2B Transport Agency Salary: AED 4,000 per month Job Type: Full-Time Location: Abu Dhabi / UAEA2B Transport Agency is seeking a driven and dynamic Business Development Manager to expand our client base and strengthen our market presence in the transport and logistics sector. The ideal candidate must have strong sales skills, the ability to build long-term client relationships, and a solid understanding of transportation services, corporate sales, or B2B development.This role requires independence, strategic thinking, and the passion to achieve measurable results.Key Responsibilities:<ul><li>Identify and develop new business opportunities to increase company revenue</li><li>Generate leads through networking, field visits, calls, and online platforms</li><li>Build and maintain strong relationships with corporate clients and partners</li><li>Prepare and present proposals, quotations, and service packages</li><li>Conduct market research and competitor analysis to support strategic plans</li><li>Negotiate contracts and close deals in line with company targets</li><li>Coordinate with the operations team to ensure smooth onboarding of new clients</li><li>Represent the company professionally during meetings and client presentations</li><li>Maintain accurate records of sales activities and prepare regular performance reports</li></ul>Requirements:<ul><li>Previous experience in Business Development, Sales, or Corporate Client Acquisition (transport or logistics experience is a strong advantage)</li><li>Strong communication, negotiation, and presentation skills</li><li>Proven ability to meet sales targets and deliver results</li><li>Valid UAE driving license (preferred)</li><li>Ability to work independently, proactively, and under minimum supervision</li><li>Excellent time management and organizational skills</li><li>Professional, confident, and client-focused attitude</li></ul>What We Offer:<ul><li>Monthly salary: AED 4,000</li><li>Attractive commissions based on performance</li><li>Career growth in a reputable transport services company</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timePay: From AED4,000.00 per month

Business Development Manager

Fulkrum

<div>Fulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide.

Our commitment to excellence has been recognised with prestigious awards, including the King's Award for Enterprise in International Trade (2023), the People and Competency Award at the EIC Awards (2023), and the Scale-Up Award at the WESCA North America Awards (2024). Most recently, Fulkrum was named the 2025 winner in the People, Culture &amp; Optimisation category at the EIC North &amp; Central America Regional Awards. 


Our Abu Dhabi office in the UAE is currently seeking a highly motivated and experienced QC Coordinator to join our dynamic team. 
Key Responsibilities and Duties
<ul>
<li>Handling client requests for the provision of quality assurance (QA), quality control (QC), engineering, project support, site, and office-based personnel.</li>
<li>Sourcing candidates to match client requirements and, where applicable, preparing candidates for interviews by providing project/commodity-related information.</li>
<li>Liaising with clients on the proposal, interview, selection, and placement of candidates.</li>
<li>Issuing successful candidates with information pertaining to their obligations, responsibilities, and deliverables for the duration of the assignment.</li>
<li>Liaising with assigned Fulkrum candidates in matters relating to:
<ul><li>Fulkrum contractual terms and conditions.</li>
<li>Allocation of task-related documents (ITP, drawings, specifications, client-issued templates, etc.).</li>
<li>Receiving, screening, and submitting site reports to clients.</li>
<li>Handling client complaints.</li>
<li>End of assignment feedback.</li>
</ul></li><li>Advising candidates where reports/performance/timekeeping, etc., are not adhered to.</li>
<li>Providing candidate performance updates upon request to the Coordination Manager.</li>
<li>Managing Fulkrum/candidate relations by means of 'care calls' during candidate assignments.</li>
<li>Being commercially aware when negotiating placements with candidates and clients.</li>
<li>Identifying and driving new business opportunities with existing and potential clients.</li>
<li>Ensuring that all client SLA's (Service Level Agreements) are adhered to, and Fulkrum KPI's are met.</li>
<li>Ensure inspection reports and certificates are retrievable and stored securely.</li>
<li>Participate in internal audits and management review inputs related to inspection outcomes and process improvements.</li>
<li>Alert management to any conflict-of-interest situations or undue pressures that may compromise impartiality.</li>
<li>Familiarity with ISO/IEC 17020:2012 and Fulkrum's documented inspection procedures, processes and policies.</li></ul> 


Skills and Qualifications:
<ul>
<li>Extensive knowledge of both onshore and offshore Oil and Gas industry projects.</li>
<li>Full working knowledge of MS Office programs.</li>
<li>Proven ability to manage and develop client relationships effectively.</li>
<li>Demonstrated ability to react positively and efficiently in high-pressure situations.</li>
<li>Strong organizational and multitasking skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Familiarity with quality assurance and quality control processes.</li></ul> 


HSE Awareness:

All personnel are informed of Fulkrum's Health and Safety policy and procedures during the onboarding process. Any HSE incidents must be reported and logged with the QHSE Manager, who will oversee and support any subsequent investigations. Provide site-specific HSE instructions to Inspectors prior to mobilisation. 
Why Join Us?

This is an exciting opportunity for a driven QC Coordinator to showcase their expertise in a supportive and collaborative environment. At Fulkrum, you&rsquo;ll make a tangible impact while advancing your career in the thriving global business sector. 
We offer a fantastic working environment with a highly engaged team and consistently high eNPS scores. Fulkrum's success in attracting new clients and expanding our global footprint is a testament to our excellence and dedication. We have regular reward and recognition initiatives, a social budget, and a refer-a-friend scheme to ensure our team feels valued and motivated. 
Join us to be part of a high-performing team with ample opportunities for skill enhancement and development. Be a part of our success story and contribute to our continued growth and innovation. 


Apply now and become a valued part of our growing team! 


Fulkrum</div>

QC Coordinator

<div>
 
 Fulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide.
 
 
 Our commitment to excellence has been recognised with prestigious awards, including the King's Award for Enterprise in International Trade (2023), the People and Competency Award at the EIC Awards (2023), and the Scale-Up Award at the WESCA North America Awards (2024). Most recently, Fulkrum was named the 2025 winner in the People, Culture &amp; Optimisation category at the EIC North &amp; Central America Regional Awards.
 
 
 
 
 Our
 
 Abu Dhabi office in the UAE
 
 is currently seeking a highly motivated and experienced
 
 QC Coordinator
 
 to join our dynamic team.
 
 
 
 
 
 
 
 
 
 Key Responsibilities and Duties
 
 
 <ul>
 <li>
 Handling client requests for the provision of quality assurance (QA), quality control (QC), engineering, project support, site, and office-based personnel.
 </li>
 <li>
 Sourcing candidates to match client requirements and, where applicable, preparing candidates for interviews by providing project/commodity-related information.
 </li>
 <li>
 Liaising with clients on the proposal, interview, selection, and placement of candidates.
 </li>
 <li>
 Issuing successful candidates with information pertaining to their obligations, responsibilities, and deliverables for the duration of the assignment.
 </li>
 <li>
 Liaising with assigned Fulkrum candidates in matters relating to:
 </li>
 <li>
 Fulkrum contractual terms and conditions.
 </li>
 <li>
 Allocation of task-related documents (ITP, drawings, specifications, client-issued templates, etc.).
 </li>
 <li>
 Receiving, screening, and submitting site reports to clients.
 </li>
 <li>
 Handling client complaints.
 </li>
 <li>
 End of assignment feedback.
 </li>
 <li>
 Advising candidates where reports/performance/timekeeping, etc., are not adhered to.
 </li>
 <li>
 Providing candidate performance updates upon request to the Coordination Manager.
 </li>
 <li>
 Managing Fulkrum/candidate relations by means of 'care calls' during candidate assignments.
 </li>
 <li>
 Being commercially aware when negotiating placements with candidates and clients.
 </li>
 <li>
 Identifying and driving new business opportunities with existing and potential clients.
 </li>
 <li>
 Ensuring that all client SLA's (Service Level Agreements) are adhered to, and Fulkrum KPI's are met.
 </li>
 <li>
 Ensure inspection reports and certificates are retrievable and stored securely.
 </li>
 <li>
 Participate in internal audits and management review inputs related to inspection outcomes and process improvements.
 </li>
 <li>
 Alert management to any conflict-of-interest situations or undue pressures that may compromise impartiality.
 </li>
 <li>
 Familiarity with ISO/IEC 17020:2012 and Fulkrum's documented inspection procedures, processes and policies.
 </li>
 </ul>
 
 
 
 
 
 Skills and Qualifications:
 
 
 <ul>
 <li>
 Extensive knowledge of both onshore and offshore Oil and Gas industry projects.
 </li>
 <li>
 Full working knowledge of MS Office programs.
 </li>
 <li>
 Proven ability to manage and develop client relationships effectively.
 </li>
 <li>
 Demonstrated ability to react positively and efficiently in high-pressure situations.
 </li>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Familiarity with quality assurance and quality control processes.
 </li>
 </ul>
 
 
 
 
 
 HSE Awareness:
 
 
 
 All personnel are informed of Fulkrum's Health and Safety policy and procedures during the onboarding process. Any HSE incidents must be reported and logged with the QHSE Manager, who will oversee and support any subsequent investigations. Provide site-specific HSE instructions to Inspectors prior to mobilisation.
 
 
 
 
 
 
 
 
 
 Why Join Us?
 
 
 
 This is an exciting opportunity for a driven QC Coordinator to showcase their expertise in a supportive and collaborative environment. At Fulkrum, you&rsquo;ll make a tangible impact while advancing your career in the thriving global business sector.
 
 
 
 
 
 
 
 
 We offer a fantastic working environment with a highly engaged team and consistently high eNPS scores. Fulkrum's success in attracting new clients and expanding our global footprint is a testament to our excellence and dedication. We have regular reward and recognition initiatives, a social budget, and a refer-a-friend scheme to ensure our team feels valued and motivated.
 
 
 
 
 
 
 
 
 Join us to be part of a high-performing team with ample opportunities for skill enhancement and development. Be a part of our success story and contribute to our continued growth and innovation.
 
 
 
 
 
 
 Apply now
 
 and become a valued part of our growing team!
 
 
 
 
 Fulkrum
 
</div>

Skin Laundry

Job Purpose The Clinic Manager is responsible for overseeing all aspects of clinic operations, ensuring the delivery of exceptional client experiences while driving sales performance and operational efficiency. This role involves managing day-to-day operations, leading and developing a high-performing team, and maintaining alignment with Skin Laundry&rsquo;s mission and goals. The Clinic Manager collaborates with regional leadership to implement sales strategies, analyze performance metrics, and foster a positive workplace culture that prioritizes inclusivity and professional growth.Acting as the primary decision-maker, the Clinic Manager ensures compliance with company standards, creates actionable plans for improvement, and plays a critical role in achieving clinic and organizational success.Scope of Responsibilities1. Operations &amp; Compliance<ul><li>Manage daily clinic operations ensuring a seamless, efficient, and client-focused environment.</li><li>Implement and ensure compliance with Skin Laundry SOPs, health and safety protocols, and government health regulations.</li><li>Maintain a clean, organized, and welcoming clinic environment always.</li><li>Manage clinic opening/closing procedures, facility upkeep, and emergency readiness.</li><li>Lead inventory management: ordering, stock control, expiry tracking, and product usage.</li><li>Conduct weekly cash and transaction reconciliations; ensure accurate billing and budget alignment.</li><li>Maintain and submit stock and performance reports promptly and accurately.</li><li>Support special projects such as new service rollouts, facility enhancements, and clinic audits.</li><li>Ensure readiness for internal and external inspections and regulatory compliance.</li><li>Maintain confidentiality in line with data protection and privacy legislation.</li><li>Display schedule flexibility to support evenings, weekends, and peak business periods.</li></ul>2. Sales &amp; Client Retention<ul><li>Drive clinic revenue successfuly through targeted sales strategies, tracking KPIs and team performance.</li><li>Promote upselling of services and retail products aligned with treatment outcomes.</li><li>Analyze sales reports and identify areas for growth and optimization.</li><li>Collaborate with Marketing to support campaigns and increase client footfall.</li><li>Resolve client concerns effectively and proactively build long-term relationships.</li><li>Celebrate treatment results with clients to foster trust and loyalty.</li></ul>3. Team Leadership &amp; Development<ul><li>Lead, supervise, and support clinic staff to deliver high performance and meet clinic goals.</li><li>Conduct performance reviews, KPI check-ins, and coaching sessions in partnership with HR.</li><li>Ensure appropriate scheduling, staffing coverage, and team morale.</li><li>Oversee recruitment, onboarding, and continuous training.</li><li>Build a collaborative, inclusive, and high-engagement team culture.</li><li>Guide team members to uphold Skin Laundry service protocols and brand excellence.</li><li>Empower staff through regular recognition, ownership of responsibilities, and development.</li></ul>4. Customer Experience &amp; Communication<ul><li>Serve as the lead for service excellence and client satisfaction.</li><li>Ensure all client communications (in person, phone, WhatsApp, email) meet professional and brand standards.</li><li>Address escalated concerns with care and discretion.</li><li>Maintain the clinic&rsquo;s reputation for outstanding service through consistent delivery and quality control.</li></ul>5. Financial Management<ul><li>Own the clinic&rsquo;s budget, revenue targets, and cost management initiatives.</li><li>Review financial data to support business decisions and strategic planning.</li><li>Adjust staffing and resource use based on clinic performance and client demand.</li><li>Recommend and implement cost-saving strategies where appropriate without compromising service quality.</li></ul>6. Inventory &amp; Procurement<ul><li>Monitor and maintain appropriate stock levels of medical, technical, and operational supplies.</li><li>Oversee inventory accuracy and expiry compliance.</li><li>Submit procurement needs and reports in line with company processes.</li></ul>7. Professionalism &amp; Development<ul><li>Exhibit reliability, initiative, and responsibility in all tasks.</li><li>Keep an up-to-date personal development file with training, certifications, and performance milestones.</li><li>Stay informed of industry trends, new services, and business developments relevant to clinic growth.</li></ul>8. Enhancing Skin Laundry Culture<ul><li>Create a people-first environment that values diversity, equity, and inclusion in both client interactions and team culture.</li><li>Champion a respectful, collaborative, and growth-oriented workplace.</li><li>Share best practices with peers and align with broader company goals.</li><li>Serve as a role model of the &ldquo;One-Team&rdquo; philosophy across all clinic and cross-functional interactions.</li></ul>9. Leadership Responsibilities<ul><li>Act as the final decision-maker on clinic operations.</li><li>Conduct evaluations, give timely feedback, and encourage accountability.</li><li>Lead team huddles and meetings to align on targets, address challenges, and celebrate wins.</li><li>Ensure all staff operate within a safe, compliant, and professionally managed environment.</li></ul>Marginal FunctionsOccasional Tasks<ul><li>Participate in regional leadership meetings and strategy alignment discussions.</li><li>Support new service launches, campaigns, and special projects.</li></ul>Support for the Team<ul><li>Provide temporary coverage or support to nearby clinics as needed.</li><li>Contribute to cross-functional initiatives supporting compliance or performance goals.</li></ul>Contributing to Broader Goals<ul><li>Pilot and test new operational strategies, providing feedback to leadership.</li><li>Enroll in leadership development programs to enhance your management skill set.</li></ul>Required Knowledge, Skills &amp; AbilitiesTechnical Expertise<ul><li>Aesthetic Clinic Operations Mastery: Extensive expertise in managing and leading aesthetic clinic operations, encompassing team leadership, optimisation of client flow, and monitoring and driving performance metrics.</li><li>Financial Acumen: Skilled in budget management, forecasting, and interpreting key performance data.</li><li>Software Skills:</li><li>Advanced proficiency in EMR clinic software and CRM platform is preferred.</li><li>Strong command of Microsoft Office Suite (Excel, Word, Outlook).</li><li>Industry Knowledge: Proven experience of successfully driving clinic revenues and meeting set targets.</li><li>In-depth understanding of the Aesthetic and skincare sector in Abu Dhabi with a focus on evidence-based, accessible solutions.</li></ul>Education &amp; Certifications<ul><li>4+ years of management experience in a reputed Aesthetic clinic environment in Abu Dhabi.</li><li>Bachelor&rsquo;s / Masters degree in business, Retail Management, or related field preferred.</li></ul>Interpersonal Skills<ul><li>Leadership Excellence: Proven ability to motivate, coach, and manage high-performing teams.</li><li>Customer Service: Deep commitment to building trust and delivering personalized client care.</li><li>Communication: Strong verbal and written communication skills across multiple audiences.</li><li>Inclusivity: Actively fosters a workplace that celebrates diversity and nurtures a sense of belonging.</li><li>Strategic Thinking: Able to problem-solve, plan proactively, and align local decisions with company goals.</li></ul>Job Type: Full-timePay: AED1.00 per monthApplication Question(s):<ul><li>Do you have a proven track record of achieving sales targets, managing KPIs, upselling treatments/packages, and driving profitability? If yes please explain.</li><li>Define your people management and leadership skills.</li><li>Do you possess strong skills in clinics EMR systems? (reporting, sales, stock, KPIs), and proficiency in Excel/CRM tools?</li><li>Do you have similar experience in managing an aesthetic/dermatology/laser clinic in Abu Dhabi?</li><li>Do you have proven experience managing DOH regulations, clinic licensing, audits and healthcare compliance?</li><li>What is your expected monthly salary in (AED)</li><li>What is your notice period?</li></ul>Experience:<ul><li>Abu Dhabi based Aesthetic Clinic management: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Clinic Manager (Aesthetic Clinic)

Explore 1686+ Customer success manager client services onboarding in The Division Of Social Science Data Science Dr Bedoor Alshebli Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates this December. Find roles across top companies and apply now to boost your career.