customer service - english Jobs in Istanbul Turkey

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customer support engineer Jobs in Istanbul Turkey

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relationship management director (fluent russian) Jobs in Istanbul Turkey

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russian translator Jobs in Istanbul Turkey

russian translator

customer success manager geoscience petroleum engineering fluent russian

S&P Global

About the Role: 
Grade Level (for internal use): 10
 T he Team: You will be part of the EMEA Customer Excellence team a t S&P Global Energy. Part of the wider Customer Experience team at CI, the team focuses on value, trust and delight : ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals.
 
Responsibilities and Impact: 
Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.
 
Successfully and promptly onboard customers and c onduct remote and in-person training sessions to educate customers on our products and services as well as personalising the sessions based on customer needs and workflows.
 
Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction .
 
Monitor customer usage data to identify opportunities for further engagement and value creation.
 
Serve as a trusted advisor, providing insights and recommendations to enhance customer experience and success. Be the voice of the customer to continue improving their experience.
 
Cross functional collaboration : Innovate and partner across different functions to create seamless elevated customer experience.
 
Proactive Support : Anticipate customer challenges and address them before they escalate.
 
Continual Learning : Stay updated on select industry/market/regional trends and product developments to enrich customer engagements.
 
Promptly and accurately capturing customer engagement activities in Salesforce.
 
What W e’re L ooking F or : 
Required Qualifications: 
Candidates must be Turkish citizens or individual who are exempt from work permit requirements in Turkey . C andidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance.
 
Fluency in both Russian and English is essential . The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders.
 
Degree in Geoscience , Petroleum engineering , Petroleum Economics or related discipline and 3 years relevant experience and/or at least 5 years industry experience.
 
Empathy with user issues related to exploration, strategy & geoscience workflows, and an ability to articulate user problem to S&P colleagues in order to find solutions/responses.
 
First class presentation and software demo skills.
 
Proficiency in Gainsight, Salesforce or similar i s an advantage.
 
Industry knowledge ( energy, commodities, finance ) is an advantage.
 
Proven ability to manage multiple accounts and projects simultaneously.
 
Ability to work as an integral part of a diverse and geographically dispersed team.
 
Ability to travel to meet clients .
 
About S&P Global Energy
 At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.
 
S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
 
Job ID: 323374
 Posted On: 2025-12-11
 Location: Istanbul, Turkey

Customer Success Manager, Geoscience / Petroleum Engineering (Fluent Russian)

HUMAN KAPİTAL İNSAN KAYNAKLARI

<div><div>S&uuml;rekli / Tam Zamanl&#305;</div>
<div></div><div>Referans Numaras&#305; : 1981-2037-2025
</div><div>&#304;&#351;e Al&#305;nacak Ki&#351;i Say&#305;s&#305; : 1</div>
<div></div><div>T&uuml;rkiye - &#304;stanbul (Asya), &#304;stanbul (Avrupa)
</div>
<div></div><div>Pozisyon Seviyesi : :&#350;ef / Y&ouml;netici Aday&#305;
</div><div></div><div>&#304;&#351; Alan&#305; : : &#304;&#351; Geli&#351;tirme, Pazarlama
</div><div><div><h4 class="jobSectionHeader">Genel Nitelikler ve &#304;&#351; Tan&#305;m&#305; :</h4>
</div><div>INTERNATIONAL MARKETS BUSINESS DEVELOPMENT &amp; STRATEGY MANAGER
Location: Istanbul &ndash; Ata&#351;ehir
As HUMAN KAP&#304;TAL, we are seeking an International Markets Business Development &amp; Strategy Manager for our client, a well-established and rapidly growing pharmaceutical company.<div>
</div>Qualifications<ul>
<li>Minimum 5 years of experience in a similar position within the pharmaceutical industry</li>
<li>Bachelor&rsquo;s or Master&rsquo;s degree in Pharmacy, Chemistry, Biology, Molecular Biology, Chemical Engineering, or related fields</li>
<li>Fluent English; proficiency in Russian or Arabic is an asset</li>
<li>Strong command of MS Office programs</li>
<li>Solution-oriented approach with the ability to reflect this mindset in business processes</li>
<li>Strong written and verbal communication skills with the ability to collaborate effectively across teams</li>
<li>Strong analytical thinking and problem-solving abilities, applied confidently in decision-making processes</li>
For apply: https://humancapital.com.tr/ilan/139/international-markets-business-development<li>-strategy-manager</li>
</ul><div>
</div>Job Description &amp; Responsibilities<div>
1. Conduct market analyses, develop new market entry strategies, and prepare related reports</div><div>
2. Identify new customers and manage international customer acquisition processes</div><div>
3. Analyze the product portfolio, conduct portfolio optimization, and manage new product introduction processes</div><div>
4. Prepare proposals and pricing models aligned with business models</div><div>
5. Develop detailed Business Cases and present them to senior management</div><div>
6. Coordinate and enhance all business processes with internal and external stakeholders under the International Markets structure</div><div>
7. Monitor, interpret, and report market insights that will contribute to the company&rsquo;s global expansion and growth strategies</div><div>
</div>HUMAN KAP&#304;TAL &#304;nsan Kaynaklar&#305; ve Dan&#305;&#351;manl&#305;k Hizmetleri Sanayi Ticaret Limited &#350;irketi operates as a private employment agency with the official authorization certificate dated 20.06.2025 and numbered 228, issued by the Turkish Employment Agency (&#304;&#350;KUR). In accordance with the Turkish Law No. 4904, no benefit or fee can be demanded from job seekers under any circumstances. It is strictly prohibited to charge job seekers.
</div></div><div><div><h4 class="jobSectionHeader">Aday Kriterleri</h4>
</div><div><ul><li>&#304;lan Tarihi : 08.12.2025</li>
<li>E&#287;itim Seviyesi: Lisans Mezun, Y&uuml;ksek Lisans Mezun</li>
<li>Ya&#351;ad&#305;&#287;&#305; &#350;ehir: &#304;stanbul (Avrupa), &#304;stanbul (Asya),
</li><li>Tecr&uuml;be Y&#305;l&#305;: 5-0 Y&#305;l</li>
<li>Askerlik Durumu: Yap&#305;ld&#305;, Muaf
</li><li>Firman&#305;n Tercih Etti&#287;i Sekt&ouml;rler : &#304;LA&Ccedil; SANAY&#304;, &#304;la&ccedil; &Uuml;retim ve Sat&#305;&#351;&#305;</li></ul></div></div></div>

INTERNATIONAL MARKETS BUSINESS DEVELOPMENT & STRAT

BSH Ev Aletleri Türkiye

<div>
 
 If you think it&rsquo;s time for something different, you&rsquo;re in the right place. In this role, you&rsquo;ll join a dynamic, international environment where you can directly shape our brand, influence business decisions, and contribute to the company&rsquo;s success in local markets.
 
 
 
 
 
 You will be a key member of the Brands &amp; Sell-Through team, you will drive meaningful initiatives that bring our brands &amp; products to life in the market. You will be accountable for the BU&rsquo;s turnover growth, market share, and profitability targets within your Sales Area. You will also define and manage the local product portfolio, implementing the right go-to-market measures based on the strategic framework provided by the BU&rsquo;s Brand Managers. You will bring the local market perspective into the BU&rsquo;s strategic direction, ensuring consumer needs and competitive realities are reflected in our decisions.
 
 
 
 
 
 
 Your Responsibilities:
 
 
 
 / Operational, KPI-based steering of the local/area BU's P&amp;L (all respective brands), incl. continuous business performance analysis
 
 
 / Definition &amp; implementation of the BU's strategy and holistic GTM measures (e.g. Assortment - pricing) based on order book, in local markets
 
 
 / Ensure distribution - implementation of BU brand content for (re)launch purposes and share product (content) requests and knowledge w/ regional BU
 
 
 / Monthly analysis of business situation, comparison vs PL, identify areas for improvement, implement action plan in alignment with local country org.
 
 
 / Market and competitor analysis to identify market potential. Definition and implementation of the resulting market and product measures.
 
 
 
 
 
 
 Your Profile:
 
 
 
 / University degree preferably in Engineering or Business Administration, Fluent English is essential, Russian knowledge would be a valuable addition.
 
 
 / Minimum 3 years similar experience, Excellent MS Office (Excel,Powerpoint) knowledge, marketing experience is plus
 
 
 / Consumer- and result-oriented, with strong analytical skills and an efficiency-driven mindset.
 
 
 / Adaptive to multinational culture, questions the statusQuo, ready for challenge
 
 
 / Believes in team working
 
 
 
 
 
 
 Your Benefits
 
 
 
 / Flexible working hours schemes and diverse career opportunities
 
 
 / Individual development programs and international perspectives
 
 
 / Modern healthcare services
 
</div>

Regional Category Management Executive

DEVA Holding A.Ş.

<div>
 
 DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 
 
 
 
 
 DEVA is seeking for a
 
 International Markets Area Manager;
 
 
 
 
 
 <ul>
 <li>
 Graduates of Universities&rsquo; Business Administration, Economics, Engineering and similar departments
 </li>
 <li>
 Min. 1 year of export sales or account management experience, preferably, in pharmaceutical, FMCG or cosmetics sector
 </li>
 <li>
 Excellent command of written and spoken English plus any of the below languages is a must; Russian, German, French, Spanish, Arabic.
 </li>
 <li>
 Excellent interpersonal skills, positive attitude and sales oriented
 </li>
 <li>
 Advanced planning and organization skills
 </li>
 <li>
 No restriction for worldwide travel
 </li>
 <li>
 Military service must be completed for male candidate
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB DESCRIBTION
 
 
 
 
 
 <ul>
 <li>
 Setting annual sales targets and identifying production demands of countries and customers he/she is responsible for
 </li>
 <li>
 Ensuring realiation of sales targets in related markets
 </li>
 <li>
 Preparing periodical sales realization reports
 </li>
 <li>
 Meeting customer demands
 </li>
 <li>
 Mediating between customer and company departments and following up regulatory, quality, production and logistic processes
 </li>
 <li>
 Organizing visits to markets and customers he/she is responsible for providing market research
 </li>
 </ul>
 
 
 
 
 
 Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
 
 
</div>

International Markets Area Manager

ALFA Medical Investment Fund

International Patient Sales Advisor &ndash; Dental Tourism Location: &#350;i&#351;li, IstanbulDentSpa Clinic is one of Turkey&rsquo;s top dental tourism providers, welcoming international patients with a multicultural team of 200+ professionals. We are expanding our sales department and looking for a motivated advisor to guide global patients through their treatment journey.Responsibilities<ul><li>Present dental treatments to international patients using a clear, consultative approach.</li><li>Manage patient records and follow-ups through our CRM.</li><li>Convert warm leads into confirmed treatment plans.</li><li>Communicate with patients via phone, email, and messaging platforms.</li><li>Coordinate with dentists and clinic teams to ensure smooth scheduling and care.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree preferred (Business, Marketing, International Relations, etc.).</li><li>Experience in international sales; healthcare or dental tourism is a plus.</li><li>Strong communication skills and customer-oriented mindset.</li><li>Proven track record in lead conversion.</li><li>Fluent English; additional languages (Russian, Spanish, Italian, French, German) are a bonus.</li></ul>Benefits<ul><li>Competitive base salary + commission.</li><li>Pre-qualified leads (no cold calling).</li><li>Paid annual leave, Multinet meal card.</li><li>Employee &amp; family dental discounts.</li><li>Continuous training and language/career development support.</li><li>Dynamic, international work environment.</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Ba&#351;vuru Sorular&#305;:<ul><li>What is your salary expectation?</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li><li>Do you have both residence permit and registered adress to stay in Turkey?</li></ul>

International Sales Specialist

Productive Playhouse

<div>
 
 Join our team! Apply now and complete onboarding upfront &mdash; be ready to start the moment projects go live. We&rsquo;ll contact you immediately to confirm your availability. Don&rsquo;t miss your chance to get in on the action!
 
 
 
 
 
 
 
 
 Location:
 
 
 
 
 
 
 
 
 
 
 
 
 Remote, global
 
 
 
 
 
 
 
 
 
 
 
 
 
 Status:
 
 
 
 
 
 
 
 
 
 
 
 
 Contractor
 
 
 
 
 
 
 
 
 
 
 
 
 
 Pay:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 $15
 
 
 
 
 
 
 
 
 
 
 
 
 per hour
 
 
 
 
 
 
 
 
 
 
 
 Please note:&nbsp;To ensure eligibility for this project, applicants must be international freelancers. Unfortunately, we are unable to hire U.S. citizens, Green Card holders, or candidates currently residing in the U.S.&nbsp;&nbsp;We also are&nbsp;not accepting applications from candidates located in Belarus and Russia.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 Project Requirements:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 Proficient
 
 
 
 
 
 
 
 in
 
 Russian&nbsp;
 
 
 
 
 
 
 
 
 
 
 (C2 CEFR)
 
 
 
 
 
 
 
 
 
 
 
 
 
 and Fluent in
 
 English
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Strong comprehension of English (read and write)
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 The Project:
 
 
 
 
 
 
 
 
 
 
 
 
 
 We are seeking detail-oriented and motivated
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Russian/English&nbsp;
 
 
 
 
 
 
 
 
 speakers to join this AI LLM evaluation project. The work involves using specified AI chatbots in voice mode: You will start conversations with a pre-defined prompt and then try to reach the conversation goal. Afterward, you will rate your voice mode interaction. The entire conversation must happen in
 
 
 
 
 
 
 
 
 Russian/English.
 
 
 
 
 
 
 
 
 The entire evaluation must be written in
 
 
 
 
 
 
 
 
 
 
 
 
 English
 
 
 
 
 
 
 
 
 
 
 
 
 .
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Participants will use their own smartphones to use the chatbot apps, and their own laptops to complete the rating.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 All work must be completed in accordance with the detailed guidelines provided upon acceptance. Please note that this work is project-based, and the workload may vary. There is no guarantee of a minimum or maximum number of hours.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Duties:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 Speak to AI (using voice mode on the mobile app), using the predefined starting prompt, pursuing the pre-defined conversation goal.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Rate the interaction on your laptop.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Follow the provided instructions to achieve the task goals.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Voice mode interactions and evaluations must be performed with accuracy, completeness, and attention to quality.
 
 
 
 
 
 
 
 &nbsp;
 </li>
 </ul>
 
 
 
 
 
 
 
 Engagement Requirements:&nbsp;
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 All participants must have, or be willing to create, an Upwork account. The project will be managed via the Upwork platform.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 While participating in this project, adherence to the confidentiality terms outlined in the Upwork User Agreement is required. Any information accessed or received related to this project is confidential and may not be shared or disclosed to third parties.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Work must be performed on the participant&rsquo;s own devices.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 You must use your own smartphone and be able to install (free) chatbot apps.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 You must use your own laptop.
 
 
 
 
 
 
 </li>
 <li>
 A Gmail account is required for project communication and access
 </li>
 </ul>
 
 
 
 
 
 
 
 About Us:&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 As a global data company, Productive Playhouse &ldquo;PPH&rdquo;, is pioneering our approach to language and data services, while incorporating its roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and worldwide cultural experience has proven key to delivering exceptional service.&nbsp;&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Originally founded as an educational production company, Productive Playhouse made a mark with our award-winning children&rsquo;s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.&nbsp;&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.&nbsp; Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.&nbsp;
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Disclaimer
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The job description provided is designed to convey information essential to understanding the scope of the position and the general nature of the work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job. Productive Playhouse reserves the right to modify or revise the job description as necessary
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Productive Playhouse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for all employees.&nbsp; Employment with Productive Playhouse is at-will, meaning that either the employee or the employer can terminate the employment relationship at any time, with or without cause or notice.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 All offers of employment at Productive Playhouse are contingent upon the candidate&rsquo;s ability to provide valid documentation of identity and eligibility to work in the United States or the relevant hiring location.&nbsp; Productive Playhouse participates in E-Verify.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Productive Playhouse provides reasonable accommodation for qualified individuals with disabilities.&nbsp; If you need assistance or accommodation due to a disability, please contact the Human Resources Department.
 
 
 
 
 
 
 
 
 
 
 &nbsp;
</div>

Bilingual Russian English Speakers - Test Voice Modes of AI Models

Fundraise Up

<div>
 
 Highlights
 
 
 
 <ul>
 <li>
 Location: Remote (CET hours preferred)
 </li>
 <li>
 Compensation: $3900 - $5,000
 </li>
 <li>
 Language: Russian-speaking team; English fluency required (C1)
 
 
 </li>
 </ul>
 
 About Fundraise Up
 
 
 
 We&rsquo;re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
 
 
 Our platform is trusted by many of the world&rsquo;s leading nonprofits, including UNICEF, the Alzheimer&rsquo;s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we&rsquo;re recognized not just for our impact - but for the quality of the product we deliver.
 
 
 
 A Truly Global Product
 
 
 
 We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
 
 
 We&rsquo;re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
 
 
 Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.
 
 
 
 The Team
 
 
 
 We are a distributed team of 120+ product professionals, including 35+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.
 
 
 Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You&rsquo;ll be joining a team where quality, mentorship, and mutual respect come first.
 
 
 
 About The Role
 
 
 
 As a Product Owner at Fundraise Up, you will be the driving force behind critical platform features, guiding them from initial concept to successful launch. You will work at the intersection of business strategy, user experience, and engineering to deliver high-impact functionality for the world&rsquo;s leading non-profit organizations.
 
 
 This is a key role in a high-performing team committed to building a scalable, data-rich, and conversion-optimized product. We need a passionate product leader to own the roadmap, align stakeholders, and ensure we continue to ship features that empower our clients and define the future of fundraising.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Take full ownership of the feature lifecycle, managing everything from discovery and user validation to a successful delivery and post-launch analysis.
 </li>
 <li>
 Collaborate daily with designers, analysts, and engineers to translate user stories and business needs into clear, actionable requirements.
 </li>
 <li>
 Own and meticulously manage the product backlog, ensuring development priorities align with the strategic roadmap.
 </li>
 <li>
 Lead sprint planning, reviews, and retrospectives, fostering a culture of continuous improvement within your team.
 </li>
 <li>
 Serve as the central point of contact for your features, ensuring stakeholders across the organization are aligned and informed.
 </li>
 <li>
 Define success metrics and work with analysts to measure the impact of delivered features, using data to inform future decisions.
 </li>
 <li>
 Maintain clear and comprehensive documentation for all product requirements and processes.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 3+ years of experience in a Product Owner, Product Manager, or similar role, preferably within a SaaS, enterprise software, or fintech environment.
 </li>
 <li>
 Methodology: Deep understanding of Agile principles and proven experience with Scrum/Kanban methodologies.
 </li>
 <li>
 Execution: A proven ability to translate complex business needs into clear, detailed user stories and product requirements.
 </li>
 <li>
 Collaboration: Excellent communication and stakeholder management skills, with the ability to align cross-functional teams toward a common goal.
 </li>
 <li>
 Ownership: A strong sense of ownership, high attention to detail, and a commitment to delivering high-quality products.
 </li>
 <li>
 Language: Russian as a native language and fluency in English (C1) are required for effective team collaboration.
 </li>
 <li>
 Remote Work: You are comfortable and effective working in a remote-first, distributed team environment.
 
 
 </li>
 </ul>
 
 Bonus points
 
 
 
 <ul>
 <li>
 Direct experience in the non-profit technology or payments space.
 </li>
 <li>
 Experience working with cross-functional teams across multiple time zones.
 </li>
 <li>
 A data-driven mindset with experience in product analytics.
 
 
 </li>
 </ul>
 
 Why work with us
 
 
 
 <ul>
 <li>
 A strong, collaborative product team that owns what it builds
 </li>
 <li>
 Clear product vision and access to real customer feedback from global nonprofit leaders
 </li>
 <li>
 Flat structure: no politics, just great work with great people
 </li>
 <li>
 Transparent company culture-we share how we&rsquo;re growing, where revenue comes from, and what&rsquo;s next
 </li>
 <li>
 Long-term focus: we offer equity options and value sustained, meaningful contribution
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 31 days off
 </li>
 <li>
 Company subsidized medical insurance
 </li>
 <li>
 100% paid telemedicine plan
 </li>
 <li>
 Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
 </li>
 <li>
 English learning courses (50% reimbursement, up to $1,000 annually).
 </li>
 <li>
 Relevant professional education (50% reimbursement, up to $1,500 annually).
 </li>
 <li>
 Gym or swimming pool (50% reimbursement, up to $500 annually).
 </li>
 <li>
 Co-working (up to $250 monthly). Remote working.
 </li>
 <li>
 Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
 </li>
 </ul>
</div>

Product Owner

Explore 994+ Customer success manager geoscience petroleum engineering fluent russian in Istanbul Turkey this December. Find roles across top companies and apply now to boost your career.