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customer care executive

customer support representative

Future Tech Enterprise, Inc.

<div>
 As the
 <strong>
  International
 </strong>
 <strong>
  Inside Sales Representative
 </strong>
 at Future Tech Enterprise, Inc., you will work closely with our account team servicing and interacting with customers and vendors, providing valuable customer support. We are seeking a proactive, results-driven, detail-oriented individual with
 <strong>
  excellent English communication
 </strong>
 and customer service skills.
 <br/>
 <br/>
 <strong>
  This is a full-time, remote position.
 </strong>
 Work hours are expected to be
 <strong>
  8:00 AM&ndash;5:00 PM UAE Standard Time.
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Professionally interacting with customers on operational issues, projects, and contracts, handling routine matters with vendors and liaising with internal departments
  </li>
  <li>
   Building excellent relationships with customers and vendors
  </li>
  <li>
   Preparing quotes, proposals, special bid pricing, and deal registrations
  </li>
  <li>
   Processing orders
  </li>
  <li>
   Escalating critical issues and providing timely updates to customer and management
  </li>
  <li>
   Tracking orders and returns
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent English communication skills &ndash; writing and speaking
  </li>
  <li>
   1-3 years&rsquo; business-to-business related, experience
  </li>
  <li>
   Bachelor's degree in business or marketing preferred
  </li>
  <li>
   Must excel in a fast-paced environment, focused on driving customer satisfaction
  </li>
  <li>
   Solid problem-solving acumen and skill
  </li>
  <li>
   Self-driven, motivated, and extremely detail-oriented
  </li>
  <li>
   Strong organizational and PC skills
  </li>
  <li>
   Ability to work remotely
  </li>
  <li>
   ERP or SAP experience, AS400 a plus
  </li>
  <li>
   Knowledge of servers, storage, basic networking, and computer distribution channels are a strong plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Future Tech Enterprise, Inc.
  <br/>
  <br/>
 </strong>
 Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
 <br/>
 <br/>
</div>


International Inside Sales Representative - Abu Dhabi UAE

ADNOC Group

<div>
 <strong>
  THIS POSITION IS A CONTRACT HIRE (2 YEARS CONTRACT)
  <br/>
  <br/>
 </strong>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The jobholder is primary point-of-contact with Borouge external customers and internal stakeholders to maximize customer service efforts through prompt, efficient and accurate order confirmation and fulfilment, knowledge and understanding and preparation of required order and documentation to contribute to the business and functional strategy and profitability. It also involves coordinating returns and handling complaints with customers and resolving it on a timely basis to retain customers.
 <br/>
 <br/>
 This role demands a high level of attention to detail and accuracy, timely reporting and good organizational skills in order to ensure excellent customer service and high level of customer satisfaction.
 <br/>
 <br/>
 <strong>
  Key Accountabilities
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Relationship Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Acting as single point of contact for customers&rsquo; order management and other order-related activities.
  </li>
  <li>
   Identify, receive and/or coordinate customers&rsquo; feedback and escalate to relevant Internal &amp; External Stakeholders when required.
  </li>
  <li>
   Maintain on-going relationship with customers thereby promoting long term relationship between customer and Borouge.
  </li>
  <li>
   Collaborating with internal stakeholders to manage communications of outstanding accounts receivables to customers thereby support resolving financial and credit-related issues.
  </li>
  <li>
   For customers&rsquo; complaints/claims, support provision of timely information to higher level management and Quality Management Team and expedite in resolving claims promptly to improve customers&rsquo; retention and satisfaction.
  </li>
  <li>
   Proactively identify, propose &amp; implement improvements to systems &amp; processes to contribute to customer service excellence.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sales Order Handling
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Receive new purchase orders directly from customers and/or Borouge sales team, and initiate the OTC process.
  </li>
  <li>
   Managing and follow-up enquiries (general product info, proforma invoice/letter of credit, sample requests, product availability etc.)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Shipment Tracking &amp; Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage material availability and OPER allocations amongst sales team to ensure prompt execution of order entry in SAP.
  </li>
  <li>
   Coordinate and communicate with the concerned functions in Supply Chain and other functions such as shipping lines, LSP&rsquo;s and banks to as per OTC process requirements to ensure On Time Delivery to customers.
  </li>
  <li>
   Prepare manual Arabic/English and Certificate of Origin from Ministry of Economy or Chamber of Commerce
  </li>
  <li>
   Follow up and notify customers on deviations in order or delivery related activities to customers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Collection Process
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage order management in accordance with the different payment terms (for example, validation of LC, working with finance department to ensure prompt cash advance receipt etc.).
  </li>
  <li>
   Execute prompt and accurate invoicing to ensure timely distribution of shipping documents and accounts receivables from customers.
  </li>
  <li>
   Accounts Receivable Collection
  </li>
  <li>
   Filing and record management for both softcopies and hardcopies on SAP and customer records archive, in accordance with policy, country and legal requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications, Experience, Knowledge &amp; Skills
  <br/>
  <br/>
 </strong>
 <strong>
  <em>
   Minimum Qualification
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   University degree in Business Administration, Supply Chain Management, Management / Business Disciplines, or Equivalent Qualifications.
  </li>
  <li>
   Sound knowledge of ERP preferably SAP &amp; standard office software
  </li>
  <li>
   Basic knowledge of supply chain function is preferred.
  </li>
  <li>
   Strong spoken/written communication skills in English and local language.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience &amp; Knowledge &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3 - 7 years of experience in customer service environment
  </li>
  <li>
   Basic knowledge of petrochemical industry is preferred.
  </li>
  <li>
   Basic knowledge &amp; understanding of different transportation modes, the freight forwarding industry, export documentation, government regulations &amp; export controls requirements are preferred.
  </li>
  <li>
   Advanced level of Customer Orientation, Good Communication and Problem-Solving Skills, Ability to report and document findings, High level of Detailed Orientation, Flexibility, Initiative, and Team player, and Cultural awareness of the Countries served.
   <br/>
   <br/>
  </li>
 </ul>
 External Job Description
</div>


Customer Service Representative

Al Saha Al Jamal Pharmacy Group

<p><b>Company Description</b></p><p>Vitalmed established for the Field of the Health Sector</p><p><b>Role Description</b></p><p>This is a full-time on-site role for a Medical Sales Representative for <b>Abu Dhabi region</b> at VITALMED. The Medical Sales Representative will be responsible for day-to-day sales activities, building and maintaining customer relationships, promoting medical and pharmaceutical products, and providing excellent customer service.</p><p><b>Qualifications</b></p><ul><li>Medical Sales, Medicine, and Pharmacy skills</li><li>Excellent Communication and Customer Service skills</li><li>Strong understanding of medical and pharmaceutical products</li><li>Ability to build and maintain relationships with healthcare professionals</li><li>Experience in sales or customer service roles</li><li>Bachelor's degree in a relevant field, such as Healthcare Management or Pharmacology</li></ul><p>Industry</p><ul><li>Personal Care Product Manufacturing</li></ul><p>Employment Type</p><p>Full-time</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>UAE: 1 year (Preferred)</li></ul>

Medical Sales Representative

Novartis

<div><div><h3 class="jobSectionHeader"><b>Summary
</b></h3><div>The Sales Representative plays a pivotal role in driving customer engagement and sales outcomes. As the primary ambassador of our customer experience strategy, they cultivate meaningful relationships that create value for both customers and patients, contributing to sustainable sales growth in a compliant and ethical manner.<br>
<br>
#LI-onsite</div>
</div><div><h3 class="jobSectionHeader"><b>About the Role
</b></h3><div><p><b>Major accountabilities:</b></p><ul><li>
 <b>Achieve business growth targets</b> within the defined budget and timeline.</li><li><b>
Deliver excellence in executing Sales Force Effectiveness (SFE) KPIs.</b></li><li><b>
Effectively implement marketing strategies and key strategic initiatives.</b></li><li><b>
Engage and manage Targeted Medical Experts (TMEs)</b> by understanding and addressing their needs.</li><li><b>
Foster cross-functional collaboration, communication, and knowledge sharing.</b></li><li><b>
Conduct comprehensive account mapping</b> to support strategic planning and execution.</li></ul><p></p><p><b>
Minimum Requirements:</b></p><ul><li>
A degree in Pharmacy is required.</li><li>
Minimum of 2 years&rsquo; experience in Sales is must, with Immunology &ndash; Dermatology experience as preferred within the UAE market.</li><li>
New Launch experience is highly preferred.</li><li>
Solid communication skills, analytical skills, and presentation skills.</li><li>
Established experience in successfully managing and engaging TMEs.</li></ul></div>
</div><div><div><p><b>Why Novartis:</b> Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p><b>
Join our Novartis Network:</b> Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network</p><p><b>
Benefits and Rewards:</b> Read our handbook to learn about all the ways we&rsquo;ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards</p></div></div></div>
<br><div><div>Division
<div>International
</div></div><div>Business Unit
<div>Innovative Medicines
</div></div><div>Location
<div>Utd.Arab Emir.
</div></div><div>Site
<div>Abu Dhabi
</div></div><div>Company / Legal Entity
<div>AE01 (FCRS = AE001) Novartis Middle East FZE (Representative Office)
</div></div><div>Alternative Location 1
<div>Dubai, Utd.Arab Emir.
</div></div><div>Functional Area
<div>Sales
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular (Sales)
</div></div><div>Shift Work
<div>No</div></div><div><br>
</div><div><p>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.</p></div></div><div></div>

Therapeutic Area Partner - Immunology

Metropolitan Capital Real Estate

<p><b>Job Title:</b> Property Sales Representative<br/><b>Company:</b> Metropolitan Capital Real Estate<br/><b>Location:</b> Abu Dhabi, United Arab Emirates<br/><b>Job Type:</b> Full-Time<br/><b>Industry:</b> Real Estate</p><p>About Metropolitan Capital Real Estate</p><p>Metropolitan Capital Real Estate is a leading real estate agency in Abu Dhabi, specializing in residential and commercial property sales, leasing, and investment advisory. With exclusive access to premium developments and a reputation for excellence, we empower our team with the tools, training, and support needed to thrive in the UAE&rsquo;s dynamic property market.</p><p>Role Overview</p><p>We are seeking a driven and customer-focused Property Sales Representative to join our growing team. This role is ideal for professionals with strong interpersonal skills, a passion for real estate, and a commitment to delivering outstanding service. You will be responsible for promoting property listings, conducting viewings, and guiding clients through the buying and selling process.</p><p>Key Responsibilities</p><ul><li>Promote and sell residential and commercial properties across Abu Dhabi</li><li>Conduct property viewings and provide accurate market information</li><li>Build and maintain relationships with clients, developers, and investors</li><li>Negotiate offers and close deals with professionalism and integrity</li><li>Stay informed about market trends, legal procedures, and new property listings</li><li>Use CRM systems to manage leads, follow-ups, and transaction records</li><li>Meet and exceed monthly sales targets</li></ul><p>Qualifications</p><ul><li>Minimum 1&ndash;2 years of experience in property sales or customer service</li><li>Strong knowledge of the Abu Dhabi and UAE property market</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Fluent in English; additional languages are a plus</li><li>UAE driving license and own vehicle preferred</li><li>Familiarity with CRM platforms and digital tools</li><li>Energetic, self-motivated, and client-oriented</li></ul><p>What We Offer</p><ul><li>Competitive commission structure with uncapped earning potential</li><li>Access to exclusive property listings and developer partnerships</li><li>Full marketing and administrative support</li><li>Ongoing training and career development opportunities</li><li>Collaborative and multicultural work environment</li></ul><p>Job Type: Full-time</p>

Property Sales Representative

Noble Equipment Ltd.

<p>Trading company sourcing and supplying a variety of engineering products.</p><p>Responsibilities</p><p>We are seeking a motivated and customer-oriented Indoor Sales Representative to join our team in a trading company located in Musaffah, Abu Dhabi, that supplies engineering products. The ideal candidate will be responsible for managing inbound inquiries, preparing quotations, following up with clients, and supporting business development. The role requires strong technical acumen, excellent communication skills, and a passion for customer service.</p><p>Key Responsibilities:</p><p>Handle customer inquiries via phone, email, or in person, providing product information and technical assistance.</p><p>Prepare and follow up on sales quotations and proposals.</p><p>Process sales orders and coordinate with logistics for timely delivery.</p><p>Maintain and update customer databases.</p><p>Support the external sales team with technical documentation, quotations, and client communication.</p><p>Liaise with suppliers to obtain up-to-date product information, pricing, and delivery timelines.</p><p>Maintain knowledge of the company&rsquo;s product portfolio and stay updated on industry trends.</p><p>Address and resolve customer complaints or issues promptly and professionally.</p><p>Achieve assigned sales targets and contribute to the overall team performance.</p><p>Assist in preparing sales reports and forecasts.</p><p>Qualifications and Skills:</p><p>Bachelor&rsquo;s degree or diploma in Engineering, Business, or a related field.</p><p>2+ years of experience in sales or customer service, preferably in the engineering or industrial sector.</p><p>Strong understanding of technical products such as mechanical or electrical components.</p><p>Excellent written and verbal communication skills.</p><p>Proficiency in MS Office (Excel, Word, Outlook); experience with ERP systems is a plus.</p><p>Strong organizational skills and attention to detail.</p><p>Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.</p><p>A team player with a customer-centric attitude.</p><p>Preferred:</p><p>Experience working with international suppliers and understanding import/export procedures.</p><p>Knowledge of local industrial market dynamics.</p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,500.00 per month</p>

Indoor Sales Representative

CAD CAM DENTAL LAB.

<p><b>Company Description</b></p><p>CAD CAM Dental Lab has been providing dental lab services to dental professionals since 1992. <b>Located in Sharjah, United Arab Emirates, </b>we offer a full range of dental restorations and employ certified technicians specializing in various dental lab work. Our mission is to prioritize customer needs, assist dentists, and ensure the best patient care through high-quality products and the latest technology.</p><p><b>Job Summary:</b></p><p>The Medical Representative (Dental Lab) is responsible for promoting the dental laboratory&rsquo;s products and services to dental clinics and dentists (<b>for Abu Dhabi coverage)</b>. This role focuses on conducting regular field visits, building long-term relationships, and increasing the lab&rsquo;s client base by offering customized dental solutions and maintaining excellent service quality.</p><p>______________</p><p><b>Key Responsibilities:</b></p><ul><li>Conduct daily visits to dental clinics, hospitals, and dental centers to promote the lab&rsquo;s products and services (crowns, bridges, veneers, implants, dentures, etc.).</li><li>Build and maintain strong relationships with dentists, clinic owners, and dental assistants.</li><li>Present and explain laboratory services, materials, and techniques to potential clients.</li><li>Identify and approach new clinics to expand the client base.</li><li>Follow up with existing clients to ensure satisfaction and timely service delivery.</li><li>Gather and report market insights, competitor activities, and customer feedback.</li><li>Coordinate closely with the dental lab team for accurate order processing and delivery.</li><li>Handle client complaints or concerns professionally and ensure issues are resolved quickly.</li><li>Prepare and submit weekly visit reports and monthly sales performance summaries.</li><li>Represent the company in dental exhibitions, conferences, and professional networking events.</li></ul><p>______________</p><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Dental Technology, Dentistry, or a related field.</li><li>Previous experience as a Dental or Medical Sales Representative (experience with dental labs preferred).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong understanding of dental materials and lab processes.</li><li>Self-motivated and target-driven, with the ability to manage field visits effectively.</li><li>Valid driver&rsquo;s license and willingness to travel daily to multiple clinic locations.</li></ul><p>Job Type: Full-time</p>

Medical Representative (Dental Lab)

Explore 1033+ Customer support representative in Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.