customer support supervisor

V-Edge Software Labs

Role: Customer Support - SupervisorJOB DESCRIPTION:<ul><li>Education: Diploma / Any degree.</li><li>Experience: 3-5 years of experience in Customer Support, Logistics or A Related Field.</li></ul>Required Characteristics:1. Proficiency in Oracle software &amp; Order Management Systems. 2. Proficiency in Microsoft 365 application including Word, Excel, PowerPoint &amp; Outlook. 3. Ability to prioritize tasks and manage multiple deadlines. 4. Good in communication skills.RESPONSIBILITIES:1. Identify and resolve issues related to orders, invoices, and shipments. 2. Collaborate with logistics and warehouse teams to ensure smooth order fulfilment. 3. Communicate with customers and internal teams regarding order status and issues. 4. Coordinate invoices and shipments with account managers, internal departments, and customers. 5. Ensure accurate documentation and timely order fulfilment.Job Type: Full-timePay: Up to &#8377;30,000.00 per monthWork Location: In person

Customer Support

Mars EC

Job Title: Team Leader &ndash; Italian &amp; English SpeakerLocation: On-site &ndash; 6th of October City Department: Customer Support Experience Level: Minimum 3 Years in a Customer Support Leadership RoleJob Summary:We are seeking an experienced and motivated Team Leader (Italian-English Bilingual) to manage our team of Italian-speaking customer support agents. The successful candidate will be responsible for leading day-to-day operations, ensuring service quality, monitoring performance metrics, and driving the team toward achieving company targets.Key Responsibilities:<ul><li>Supervise and guide a team of Italian-speaking customer support agents, ensuring excellent service quality and adherence to performance goals.</li><li>Monitor daily operations, including call/chat/email performance, customer satisfaction, and agent productivity.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings to maintain and improve team performance.</li><li>Prepare and present accurate daily, weekly, and monthly reports on KPIs, productivity, and customer satisfaction metrics.</li><li>Collaborate with management to develop and implement process improvements to enhance customer experience.</li><li>Handle escalated customer issues in both Italian and English, ensuring prompt and professional resolution.</li><li>Maintain a positive and motivating work environment that fosters teamwork, accountability, and continuous learning.</li><li>Ensure the team meets or exceeds set targets and service-level agreements (SLAs).</li></ul>Requirements:<ul><li>Fluent in Italian and English (both written and spoken).</li><li>Minimum 3 years of experience as a Team Leader or Supervisor in a customer support or call center environment.</li><li>Proven ability to manage, motivate, and develop team members.</li><li>Strong analytical and reporting skills; proficiency with MS Excel or similar reporting tools.</li><li>Excellent communication, problem-solving, and organizational abilities.</li><li>Flexibility to work in a dynamic environment with shifting priorities.</li></ul>Preferred Qualifications:<ul><li>Previous experience in a multilingual call center environment.</li><li>Knowledge of CRM or contact center software (e.g., Zendesk, Freshdesk, Salesforce Service Cloud).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional development and growth opportunities.</li><li>Supportive and multicultural work environment.</li></ul>Job Type: Full-timePay: E&pound;24,000.00 - E&pound;27,500.00 per month

Team Leader – Italian & English Speaker

Airbnb

<div>
 Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
 
 
 About Airbnb: Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 85,000 cities and over 191 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.
 
 
 About Airbnb Capability Center: Airbnb Capability Center was set up in 2017 in Gurgaon to service the global Airbnb community. We are a fast-growing, up-and-coming office and home to the most hospitable people you will ever meet! Our small and extremely capable team of Gurgaon-based colleagues strive to make the impossible happen for our inbound and outbound travelers within this big and diverse market. Airbnb Capability Center is providing varied services under Community Support thereby providing world-class customer experience to our customers. Besides this, Airbnb Capability Center is also building deep capabilities for different verticals like Homes, Finance Technology Group, Finance Shared Services, Analytics, Engineering, etc.
 
 
 
 The Community You Will Join
 
 
 
 You would be joining a dynamic team in Community Support as a Supervisor and will be responsible to manage the team of specialists who would support the worldwide Airbnb community with their friendly and efficient ways of service. You will be needed to partner with Quality, Compliance, Training, Workforce Management and other functions to drive your team towards excellence through regular performance feedback and developing members of the team to ensure career growth.
 
 
 
 The Difference You Will Make
 
 
 
 <ul>
 <li>
 Strengthen and maintain site&rsquo;s position in the network as #1 Site on a consistent basis
 </li>
 <li>
 Ensure team&rsquo;s success on key metrics such as NPS and Ownership among others
 </li>
 <li>
 Ensure timely and quality support to the Airbnb Community
 
 
 </li>
 </ul>
 
 A Typical Day
 
 
 
 <ul>
 <li>
 Drive the team to meet and exceed metric expectations; understand how to leverage the team to improve outcomes and take action to meet goals through regular check-ins.
 </li>
 <li>
 Keep up with day-to-day management duties such as scheduling, shift approvals, team and one-on-one meetings.
 </li>
 <li>
 Be a confident problem solver, come up with data driven insights and create a solutions orientated environment.
 </li>
 <li>
 Identify and implement improvement opportunities
 </li>
 <li>
 Constantly evaluate workflows and find ways for them to be more efficient, relevant and valuable both internally and externally
 </li>
 <li>
 Understand the top user issues and make recommendations to improve Airbnb products and policies; support the team in being the voice of the customer to the rest of the company.
 </li>
 <li>
 Stay connected to the customer by spending at least one hour/week working on tickets and handling occasional escalated issues.
 </li>
 <li>
 Balance and prioritize the above based on seasonality and the needs of customers, team and Airbnb.
 </li>
 <li>
 Lead and/or participate in projects outside of the scope of your department, as assigned by your manager.
 
 
 </li>
 </ul>
 
 Your Expertise
 
 
 
 <ul>
 <li>
 Fluency in English, both verbal and written.
 </li>
 <li>
 Passionate about customer experience, understands the importance to Airbnb.
 </li>
 <li>
 The candidate must be leading a customer facing team in their current role, where user feedback is a key success metric.
 </li>
 <li>
 Experience leading, inspiring, coaching and motivating others to meet goals and metrics.
 </li>
 <li>
 Strong analytical skills; able to tell a story with data and metrics.
 </li>
 <li>
 Prior track record of Innovation and focus on execution
 </li>
 <li>
 Clear, concise communicator who can build collaborative and positive relationships.
 </li>
 <li>
 Flexibility and adaptability, able to work well in an ambiguous environment.
 </li>
 <li>
 Works well in ambiguity and embraces the adventure
 </li>
 <li>
 Should be comfortable with flexible shift timings (24*7 shifts).
 
 
 </li>
 </ul>
 
 Our Commitment To Inclusion &amp; Belonging
 
 
 
 Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
 
 
 
 Location:
 
 
 
 Gurugram
 
 
 
 How We'll Take Care Of You
 
 
 
 Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.
 
 
 India Pay Range
 
 
 ₹1,190,000&mdash;₹1,696,000 INR
</div>

Supervisor, Community Support

Coinbase

<div>
 
 Ready to be pushed beyond what you think you&rsquo;re capable of?
 
 
 At Coinbase, our mission is to increase economic freedom in the world. It&rsquo;s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform &mdash; and with it, the future global financial system.
 
 
 To achieve our mission, we&rsquo;re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company&rsquo;s hardest problems.
 
 
 Our work culture is intense and isn&rsquo;t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there&rsquo;s no better place to be.
 
 
 While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
 
 
 As an Associate Manager, your primary role will be to manage a team of Customer Support Supervisors. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, customer satisfaction and quality scores. You will coach team managers in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews, continuous improvements and summits. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed.
 
 
 To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data.
 
 
 
 Please note that this role is expected to report onsite in our India Centre of Excellence office in Hyderabad, India.
 
 
 
 
 What you&rsquo;ll be doing (ie. job duties):&nbsp;
 
 
 <ul>
 <li>
 Lead a team of high performing customer service supervisors across multiple processes or channels (Eg. phone, messaging, email)
 </li>
 <li>
 Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework.
 </li>
 <li>
 Act as a trusted point of contact for escalations and high priority issues related to your scope.
 </li>
 <li>
 Achieve SLAs, productivity and quality metrics for your line of business/team members.
 </li>
 <li>
 Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes.
 </li>
 <li>
 Utilize an in-depth understanding of metrics to drive data-backed business decisions.
 </li>
 <li>
 Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken.
 </li>
 <li>
 Provide leadership and mentorship across key areas like performance management, learning &amp; development, and leadership skills
 </li>
 <li>
 Potentially manage Customer Support Supervisors as business needs necessitate
 </li>
 <li>
 Participate in the interview and selection process for new customer support agents
 </li>
 </ul>
 
 
 
 What we look for in you (ie. job requirements):&nbsp;
 
 
 <ul>
 <li>
 
 This role requires full-time, in-office presence at our Hyderabad location.
 
 </li>
 <li>
 Customer obsessed, motivated by Coinbase&rsquo;s mission and crafting a seamless support experience for our global customer base.
 </li>
 <li>
 Minimum of 8 years of relevant experience in financial services, technology and/or customer support.
 </li>
 <li>
 Minimum of 5 years of people management experience in an operations environment.
 </li>
 <li>
 Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions
 </li>
 <li>
 Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions.
 </li>
 <li>
 Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity
 </li>
 <li>
 Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines
 </li>
 <li>
 Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment.
 </li>
 <li>
 Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day
 </li>
 <li>
 Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences
 </li>
 </ul>
 
 
 
 Nice to haves:
 
 
 <ul>
 <li>
 Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support.
 </li>
 <li>
 Advanced experience in project management, analytics or quality assurance.
 </li>
 <li>
 Advanced degree in business, finance, customer experience and/or blockchain.
 </li>
 <li>
 Advanced understanding of Google apps, JIRA, Salesforce Service Cloud
 </li>
 </ul>
 
 &nbsp;
 
 
 P72326
 
 
 
 
 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision)
 
 
 Pay Range:: ₹3,419,600 INR - ₹3,419,600 INR
 
 
 
 Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
 
 
 
 Commitment to Equal Opportunity
 
 
 Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.&nbsp;
 
 
 Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
 
 
 Global Data Privacy Notice for Job Candidates and Applicants
 
 
 
 Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here.
 
 
 By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. &nbsp;
 
 
 
 AI Disclosure
 
 
 
 For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp;
 
 
 
 
 For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.&nbsp;
 
 
 
 
 
 The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment
 
 
 
 . To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
 
 
 
 
 &nbsp;
 
 
 
 &nbsp;
 
</div>

Associate Manager, Customer Support

Concentrix

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>T&uuml;rkiye</div></div></div><div></div><div><div> 
</div>Job Title:
Help Desk Team Lead
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.<h2 class="jobSectionHeader">
Essential Functions/Core Responsibilities</h2><ul><li>
Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements</li><li>
Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly</li><li>
Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment</li><li>
Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;) and financial expectations</li><li>
Communicate expectations to employees and provide timely updates</li><li>
Provide subject matter expertise in handling escalated customer calls as needed</li><li>
Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities</li><li>
Stay current on internal work processes, policies and procedures. Attend required manager development training</li><li>
Promote the Concentrix values through both behavior and attitude, including being an advocate for team members</li></ul><h2 class="jobSectionHeader"> 
Candidate Profile</h2><ul><li>
Associate's degree in related field with two to four years of relevant experience preferred</li><li>
Highly motivated individual with skills to develop and coach team members to achieve performance expectations</li><li>
Work well under pressure and follow through on items to completion</li><li>
Strong communication skills, both written and verbal</li><li>
Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable</li><li>
Ability to mentor, coach and provide direction to a team of employees</li><li>
Willingness to work a flexible schedule</li></ul><h2 class="jobSectionHeader"> 
Career Level Description</h2>
Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<h2 class="jobSectionHeader">
&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;</h2><ul><li>
Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made</li><li>
Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies</li><li>
Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates</li><li>
Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies</li><li>
Support and manage the program together with other Team Leaders and Managers</li><li>
Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization&rsquo;s policies and applicable legal requirements</li><li>
Manage team members on their performance on a regular basis, and write and deliver performance appraisal.</li><li>
The Team Leader&rsquo;s role is a managerial level position, a position reposed with trust and confidence.</li></ul><h2 class="jobSectionHeader">
Disclaimer
</h2>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
TUR - MALTEPE1 - Kucukyali Aydinevler Mh Aslanbey K1 Maltepe
Language Requirements:
Time Type:
Full time2025-08-02
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Help Desk Team Lead

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 
 Key Roles And Responsibilities
 
 
 
 
 Competencies
 
 
 
 Team work L4
 
 
 Resilience/Adaptability L4
 
 
 Team Leadership L1
 
 
 Communication Skills L4
 
 
 Dependable L4
 
 
 Result Orientation L4
 
 
 Negotiation &amp; Persuasion L4
 
 
 Drive Results L1
 
 
 Drive Performance L1
 
 
 Accountability &amp; Ownership L4
 
 
 Conceptual Thinking L1
 
 
 Team Development L1
 
 
 Customer focus L4
 
 
 CustomerService Oriented L4
 
 
 Impact &amp; Influence L1
</div>

Assistant Store Manager

PepsiCo

<div>Overview :

We Are PepsiCo<div></div> 
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY&rsquo;S &reg;&#65039;, DORITOS &reg;&#65039;, CHEETOS &reg;&#65039;, GATORADE &reg;&#65039;, PEPSI &reg;&#65039;, QUAKER &reg;&#65039; and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<div></div> 
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<div></div> 
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.<div></div> 
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/<div></div><div> 
Join PepsiCo, dare to transform.</div> 
<div></div>
Responsibilities:
<div>
JOB PURPOSE 
As part of the sales team the primary role of this position is to maximize sales volume, minimize stales,
 
achievement of distribution targets, implementation of agreed merchandising standards, collection of
 
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
 
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
 
addition to these duties the salesman will also provide his supervisor with latest market information in order
 
to develop any sales opportunities. The salesman will be required to attend training courses designed to
 
improve levels of professionalism and customer service. The salesman is required to complete a daily
 
debriefing with his supervisor.</div><div></div><div> 
PRINCIPAL ACCOUNTABILITIES 
Responsibilities: 
&#61623; Sell the full range of products to an agreed list of customers. Sales will be measured against previously
 
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
&#61623; 
The customers are to receive the service approved by the supervisor. The call frequency as well as the daily
 
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual
 
customers visited on a daily basis will be reviewed by the supervisor during the daily debriefing sessions. 
&#61623; Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
 
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
 
must be reported at the earliest opportunity to the supervisor.
&#61623; 
Daily the salesman will agree his order requirements for the next selling period.
&#61623; 
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
 
stock problems are kept to a minimum.
&#61623; 
The salesman is responsible for the implementation of the agreed in store merchandising communicated by
 
the supervisor. Where there is additional support from a company merchandiser the salesman will agree
 
with the supervisor the arrangements planned in the outlets with the support.
&#61623; 
Advise the supervisor of any relevant competitor activity taking place in the area served by the salesman.
 
This will be part of the daily debriefing with the supervisor. 
&#61623; Daily reconciliation of all cheques, cash &amp; credit sales. Zero stock &amp; cash shortages. 
&#61623; Sales staff are to be neatly groomed and presentable at all times.
&#61623; 
Maintain a high standard of driving and obey the driving regulations.
&#61623; 
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a salesman&rsquo;s performance. Failure
 
to deliver consistently the results required will lead to disciplinary action. 
Key Performance Indicators: 
&#61623; Daily/weekly sales vs planned sales. 
&#61623; Daily positive calls vs plan 
&#61623; Daily call sequence vs plan. 
&#61623; Stales vs target. 
&#61623; Zero cash &amp; stock shortages</div>
Qualifications:
<div>
EXPERIENCE / COMPETENCIES REQUIRED 
&#61623; Customer service skills. 
&#61623; Good communication and interpersonal skills. 
&#61623; Excellent verbal and written communication skills in English and Arabic. 
&#61623; Analytical skills</div></div>

Sr. Route Salesman

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