operations manager Jobs in Dubai United Arab Emirates

operations manager

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data entry operator

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business data analyst Jobs in Dubai United Arab Emirates

business data analyst

data operations leader

Key Accountabilities
<ul>
 <li>Operate and maintain the installed equipment and EM systems such as generators, UPS s, DC power systems, Fire Alarm, Fire Fighting, Access Control, CCTV, BMS, Air Conditioning</li>
 <li>Plan, schedule, and Conduct Preventive Maintenance (PPM) for the equipment and systems in operation.</li>
 <li>Prepare reports and submit recommendations as required.</li>
 <li>Attend the site and take necessary immediate corrective actions in cases of emergencies on 24/7 bases.</li>
 <li>Monitor remotely and physically the environment of the EM systems and equipment and make sure it is as per the normal set levels.</li>
 <li>To conduct site surveys and visits and escalate complex issues and problems to manager </li>
 <li>Coordinate with the enhancement unit for the requirements of the EM equipment and systems to be enhanced / upgraded.</li>
 <li>Coordinate with concerned teams to arrange for connection of power supply to the switches and telecom devices.</li>
 <li>Maintain and update full record of the EM systems and equipment installed</li>
 <li>Maintain full record of the contact persons from the consultant, contractor, and customer side whom should be contacted for EM issues.</li>
 <li>Share with other stakeholders in case of fault and outage events.</li>
 <li>Keep time and work records and prepare work reports. </li>
 <li>Use effective, positive interpersonal communications skills. </li>
 <li>Attend service activation/deactivation tasks assigned during working &amp; non-working hours. </li>
 <li>The Data Center Engineer should provide support in operation and maintenance of electromechanical systems and equipment which serve the Data Centers. </li>
 <li>He will be responsible for the technical supervision of all Data Centers infrastructure systems, including Troubleshooting, inspection, preventive maintenance programs, installation, testing, commissioning and operation. This will include but not limited to, preparation and checking equipment specifications, design verification, as well as compliance with site security, health and safety and quality standards. </li>
 <li>In order to do that he should have adequate electromechanical experience, knowledge, and skills that enable him to work with different types of data center s EM systems and equipment s in terms of operation and maintenance.</li>
</ul>
Qualifications, experience, skills and competencies
Qualifications
<ul>
 <li>Graduate with ITIL (minimum ITIL Foundation preferred)</li>
 <li>PMP/Prince, CCNA/CCNP Certified, Data Center Certifications</li>
 <li>ISO Certifications Preferred</li>
 <li>BE/ BSc Degree in IT, electrical or electronic Engineering preferred</li>
</ul>
Experience
<ul>
 <li>A minimum of 8 years industry experience with at least 4 years in an International Data center/ IT / Telecommunications organization. At least 5 years in a Data Center management &amp; Operations role.</li>
 <li>Proven track record in successfully operating a Data Center maintain the SLA s and achieving the targeted KPIs </li>
 <li>Preferably experienced in completing projects achieving the set timelines &amp; budgets and in customer satisfaction initiatives &amp; customer retention via proactive DC Service Management.</li>
</ul>
Skills
<ul>
 <li>Excellent written and Verbal communication.</li>
 <li>Track record of picking up new technologies quickly in a fast-paced service environment</li>
 <li>Experience of dealing with users, specialists and service providers</li>
 <li>Strong knowledge of IT services and products delivered and the tools, methods, procedures needed to deliver customer services</li>
 <li>Ability to work under pressure and to maintain to a strictly agreed SLA</li>
 <li>Strong experience of 1st and 2nd line resolution</li>
 <li>Proven Service Desk operation experience</li>
</ul>
 <ul>
</ul>

Shift Lead - Data Center Colocation Operations

Keeta

1.Data Monitoring and Analysis:Monitor and analyze capacity-related and customer experience data across cities, quickly identify issues, and propose optimization solutions.Develop and improve capacity monitoring reports, ensuring timely, accurate, and visualized data to support business decisions. 2.Cross-Department Collaboration:Collaborate closely with city heads, PMMs, and other business teams to drive improvements in capacity and customer experience.Communicate effectively with city teams to convey data insights and jointly address operational challenges. 3.Strategy Support and Execution:Participate in the development and optimization of city capacity management strategies, following up on execution results.Coordinate and advance experience-related operational projects, ensuring effective implementation. 4.Project Management and Process Supervision:Track the entire process of capacity and experience improvement projects to ensure their timely execution and target achievement.Continuously iterate operational plans based on data feedback to drive business improvement. 5.Data Management and Report Optimization:Maintain and update capacity and experience-related databases to ensure data integrity and traceability.Optimize existing data analysis frameworks and report structures to provide tailored reports for different management levels.

Data Operations Expert

Commercial Bank of Dubai

Principal Accountabilities:
Agent Automation
Copilot Agent Design &amp; Development
<ul>
<li>Architect and build Copilot Agents tailored to enterprise workflows, ensuring alignment with governance, compliance, and security standards.</li>
<li>Configure Agent tool capabilities for multi-step reasoning, orchestration of tasks, and integration with internal data sources (SharePoint, EDMS, BI platforms).</li>
<li>Develop modular prompts and reusable templates for common enterprise use cases (e.g., data demand triage, report rationalization, metadata validation).</li>
</ul>
Advanced Tool Utilization
<ul>
<li>Implement deep-dive research workflows for agents, enabling automated retrieval and synthesis of internal and external knowledge.</li>
<li>Optimize query strategies for accuracy, relevance, and compliance with data privacy policies.</li>
</ul>
Analyst Tool:
<ul>
<li>Enable Copilot Agents to perform structured data analysis, generate insights, and produce dashboards or summaries.</li>
<li>Integrate analytical outputs into governance processes (e.g., SLA tracking, demand trend analysis).</li>
</ul>
Integration &amp; Automation
<ul>
<li>Connect Copilot Agents with enterprise systems (SharePoint, EDMS, ticketing tools) to automate repetitive governance tasks.</li>
<li>Ensure seamless interoperability with existing AI enablement frameworks and data governance platforms.</li>
</ul>
Quality Assurance &amp; Testing
<ul>
<li>Conduct rigorous testing of Copilot Agents for accuracy, reliability, and adherence to DSG policies.</li>
<li>Implement monitoring dashboards for agent performance, error rates, and user adoption metrics.</li>
</ul>
Governance &amp; Compliance
<ul>
<li>Embed policy checks (metadata completeness, access rights, regulatory flags) into agent workflows.</li>
<li>Maintain audit trails for all automated actions performed by Copilot Agents.</li>
</ul>
Continuous Improvement
<ul>
<li>Analyze usage patterns and feedback to refine agent capabilities.</li>
<li>Stay updated on Copilot feature releases and incorporate advanced functionalities (e.g., multi-agent collaboration, contextual memory).</li>
</ul>
Stakeholder Enablement
<ul>
<li>Train business users and data stewards on interacting with Copilot Agents effectively.</li>
<li>Document best practices and create playbooks for agent deployment and lifecycle management.</li>
</ul>
Innovation &amp; Thought Leadership
<ul>
<li>Identify new opportunities for Copilot-driven automation across productivity, governance and reporting domains.</li>
<li>Champion AI adoption by showcasing measurable benefits (time saved, accuracy improvements, SLA compliance).</li>
</ul>
Data Demand
<ul>
<li>Responsible for creating, implementing, and maintaining master and reference data management framework and strategy that aligns with the bank s goals and objectives.</li>
<li>Stay current on emerging trends and technologies in data management and incorporate best practices into bank policies.</li>
<li>Define and implement performance and quality assessment frameworks for Data Demand Management, including metrics, KPI, and other relevant indicators to ensure transparency and operational performance, such as continuous dashboards and reporting.</li>
<li>Evaluate and implement strategies for resource scalability and flexibility to accommodate the bank s evolving data demands.</li>
<li>Prepare comprehensive information packs for senior management, offering insights into the bank s data demand pipelines, data demand trends, and departmental performance.</li>
<li>Collaborate with business units to prioritize data demand requests, aligning them with strategic objectives and ensuring efficient allocation of resources.</li>
<li>Conduct regular reviews and audits of the data demand management processes to identify areas for improvement and implement necessary enhancements to optimize performance.</li>
<li>Run the intake desk; validate business context, regulatory flags, and evidence; route to stewards/owners and BICC/engineering as required.</li>
<li>Enforce the Demand Management guideline; monitor breaches; issue standardized responses; drive corrective actions with stewards/owners.</li>
<li>Maintain the report repository and demand backlog hygiene; ensure proper metadata, lineage, and approval trail per DSG policies.</li>
<li>Prepare Demand insights to the Data Governance Forum, present trends, risks, and actions.</li>
</ul>

Data Demand Management & Automation Lead

Client of Michael Page

Technical Strategy &amp; Roadmap: Lead the technical definition and evolution of the AI, Generative AI, and Agent AI platform strategy, identifying key technical initiatives and architectural patterns required for scalable, robust, and innovative solutions. <ul> <li>Large-Scale Platform Delivery Oversight: Provide deep technical oversight and guidance for the delivery of complex AI platforms, ensuring adherence to technical standards, performance metrics, and security requirements at an enterprise scale.</li> <li>Vendor &amp; Partner Collaboration: Act as a primary technical liaison with leading AI technology vendors, evaluating new capabilities, driving strategic partnerships, and integrating third-party solutions into the internal AI ecosystem.</li> <li>Internal Team Enablement: Collaborate closely with in-house data science, machine learning engineering, and data engineering teams to understand technical challenges, unblock dependencies, and foster a culture of technical excellence and shared accountability for AI platform delivery.</li> <li>Innovation &amp; Research Integration: Monitor cutting-edge AI research and industry trends (e.g., advanced LLM architectures, multi-modal AI, autonomous agents), identifying opportunities to integrate new capabilities into strategic AI initiatives and platforms.</li> </ul>

Data & AI Lead - Innovation & Execution

Emirates Airline

A leading airline company in Dubai is looking for a Manager Loyalty Fraud Risk & Data Privacy to oversee fraud prevention and strategic implementation within their loyalty program. This mid-senior level role requires over 10 years of experience in fraud prevention, strong analytical skills, and deep understanding of compliance and data privacy principles. The position offers a tax-free salary, generous travel benefits, and health insurance.

Loyalty Fraud Risk & Data Privacy Leader

kiwiride

Operations Manager is a creative leader with a passion for innovation, problem solving skills, ability handle difficult circumstances to create a world class customer experiences. The one who is responsible for stable and sustainable fleet, a leader of specialists to drive performance in the region. The person who is an integral part of creating work instructions and mechanism as well as driving process execution and efficiency through data-based decisions and analytical problem-solving. Able to coach team members for continuous improvement of operations and overall team success performance.
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Recruit, select, train, assign, schedule, coach, counsel and discipline employees</li>
 <li>Plan and review compensation actions; enforcing policies and procedures</li>
 <li>Able to lead specialists (Head Fleet Dispatcher, Fleet Controller, Security, Technical Service, etc.</li>
 <li>Can multitask from data analysis and interpretation, customer service complaints, supply and demands of resource.</li>
 <li>Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions</li>
 <li>Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping</li>
 <li>Master KIWIride mobile applications, KIWI staff mobile application and Fleet Management Systems as primarily tools in monitoring, controlling and managing the fleet overall.</li>
 <li>Accomplish operations and organization mission by completing related results as needed</li>
 <li>Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations</li>
 <li>Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees</li>
 <li>Plan and coordinate staff schedule</li>
 <li>Manage relationships with key operations vendors</li>
 <li>Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. </li>
 <li>Communicate all operating policies and/or issues at department meetings</li>
 <li>Review and approve all operational invoices and ensure they are submitted for payment</li>
 <li>Ability to make reports, analyze data, identify trends and performance improvements opportunities.</li>
 <li>Train, measure and correct the daily performance of operations specialists.</li>
 <li>Manage a fleet for deployment, collection and recovery as needed.</li>
 <li>Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses</li>
 <li>Communicate operations status, concerns and important issues to top management.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>College degree in Engineering, Computer Science, Information technology, Master degree is a plus factor.</li>
 <li>Minimum 7 years of Technical work experience in handling fleet operations, 3+ years of operations management experience.</li>
 <li>Excellent communication skills requiring to ensure proper flow of information between various departments</li>
 <li>Leadership skills constantly keep his team motivated and be on his toes so that balance is maintained between the various organizational aspects.</li>
 <li>Technically sound mind who has in depth experience in Software and Hardware technology to be able to adopt in changing technology.</li>
 <li>Ability to multi task to deal with a number of aspects like budget management, vendor management, logistics, inventory</li>
 <li>Analytical mindset which uses data to understand rider behavior and accurately deploy scooters to serve user needs.</li>
 <li>Process oriented who has a sound knowledge of the business processes and must remain updated with the changing market trends.</li>
 <li>Ability to work under pressure who can handle stress properly.</li>
 <li>Able to work nights and weekends as needed</li>
 <li>Organization, Decision-Making, People Management, Critical Thinking and Problem Solving Skills,</li>
 <li>Delegation, Team Work, Adaptability, Stress Tolerance.</li>
 <li>Data Entry and Reporting Skills, Deadline and Result Oriented.</li>
</ul>

Operations supervisor

Microavia

<div>
 
 Microavia is a leader in the development and manufacturing of innovative drones, located in the Silicon Oasis area of Dubai. We are committed to creating the technologies of the future, ensuring high quality and functionality of our products.
 
 
 Operations Manager main tasks include overseeing the safe, efficient, and profitable deployment of UAV operations, ensuring that all projects meet the highest standards of quality and compliance. This role involves managing daily UAV operations, leading a team of pilots, and collaborating with various stakeholders to deliver actionable insights from aerial data.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 UAV Operations Management:
 
 Oversee the daily operations of UAV deployments, ensuring they are conducted safely and efficiently while maximizing profitability.
 </li>
 <li>
 
 Team Leadership:
 
 Manage and support the deployment team and pilots, ensuring they are well-trained and equipped to perform their duties.
 </li>
 <li>
 
 Data Processing &amp; Analysis:
 
 Process and analyze aerial data to produce detailed maps, models, and reports, providing valuable insights for surveyors, engineers, and project managers.
 </li>
 <li>
 
 Regulatory Compliance:
 
 Ensure all UAV operations comply with the specific regulations of each project location and adhere to company safety protocols.
 </li>
 <li>
 
 Equipment Maintenance:
 
 Maintain and troubleshoot drone equipment to guarantee optimal performance and reliability during operations.
 </li>
 <li>
 
 Project Collaboration:
 
 Work closely with surveyors, engineers, and project managers to interpret data and translate it into actionable insights.
 </li>
 <li>
 
 Site Visits:
 
 Travel to various project sites to oversee UAV operations and ensure alignment with project objectives.
 </li>
 <li>
 
 Documentation:
 
 Maintain thorough records and reports of all flights, ensuring accurate tracking and documentation of operations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Proven experience in UAV operations management or a related field.
 </li>
 <li>
 Strong leadership skills with the ability to manage and motivate a team.
 </li>
 <li>
 Proficient in data analysis and aerial data processing software.
 </li>
 <li>
 In-depth knowledge of UAV regulations and safety protocols in Dubai.
 </li>
 <li>
 Technical expertise in drone maintenance and troubleshooting.
 </li>
 <li>
 Excellent communication and collaboration skills.
 </li>
 <li>
 Willingness to travel to project sites as needed.
 </li>
 </ul>
 
 
 
 
 
 Working Environment
 
 
 
 
 
 <ul>
 <li>
 
 Location:
 
 Office &amp; On-Site Operations
 </li>
 <li>
 
 Travel Requirements:
 
 Frequent travel within and outside the UAE for flight operations and regulatory engagements
 </li>
 </ul>
 
 
</div>

Operations Manager

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