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day spa manager

IHG Hotels & Resorts

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation. Your day to day Operations Management <ul> <li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li> <li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li> <li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li> <li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li> <li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li> </ul> Guest Experience <ul> <li>Ensure guests receive personalized, professional, and memorable experiences.</li> <li>Handle guest complaints or feedback promptly and professionally.</li> <li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li> <li>Maintain strong guest relationships and encourage repeat business.</li> </ul> Team Leadership <ul> <li>Assist in the recruitment, training, and evaluation of spa staff.</li> <li>Support employee scheduling, attendance, and performance management.</li> <li>Foster a positive, motivated, and collaborative team environment.</li> <li>Conduct regular briefings and training sessions to maintain service excellence.</li> </ul> Financial & Sales Support <ul> <li>Assist in achieving spa revenue and profitability goals.</li> <li>Support in preparing reports, budgets, and forecasts.</li> <li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li> <li>Ensure proper billing and adherence to financial procedures.</li> </ul> Marketing & Promotion <ul> <li>Assist with spa promotions, seasonal offers, and partnerships.</li> <li>Coordinate with the marketing team to create attractive campaigns and social media content.</li> <li>Stay updated with industry trends to introduce innovative treatments and experiences.</li> </ul> What We Need From You <ul> <li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.</li> <li>Strong knowledge of spa operations, treatments, and retail products.</li> <li>Excellent communication, leadership, and organizational skills.</li> <li>Customer-oriented with a passion for wellness and hospitality.</li> <li>Proficiency in spa management software and Microsoft Office Suite.</li> <li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.</li> <li>Leadership & Team Management</li> <li>Guest Service Excellence</li> <li>Financial Awareness</li> <li>Attention to Detail</li> <li>Sales & Marketing Focus</li> <li>Problem-Solving</li> <li>Professional Appearance & Attitude</li> </ul> What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Temporary</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul>

Franchise Hotel - Assistant Spa Manager

Hilton Hotels

As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Operational Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery. Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets. Maximize treatment revenue through effective yield management of the treatment schedule. Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa s luxury concept. Arrange and attend all menu trials. Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations. Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography. Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards. Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard. Manage and grow membership offerings. Supervise pool operations, ensuring guest safety, comfort, and luxury service. Stay current on competitor activity and global wellness trends to maintain a leading edge. Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards. Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols. Deliver Hilton Health &amp; Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities. Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times. People Identify training needs and conduct timely performance reviews for the spa team as per company requirements. Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets. Recognize and reward good performance, managing a team member recognition program in line with expectations. Recruit team members in accordance with company and statutory requirements. Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies. Ensure all vacation planning is completed, updated, and in line with business requirements. Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching. Financial Manage the spa s departmental budget and P&amp;L, including forecasts and accruals. Monitor product costs, inventory levels, and implement cost-control measures without compromising quality. Partner with Procurement to source premium, cost-effective products that reflect the spa s luxury positioning. Commercial Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel s wellness offering. Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events. Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.

Spa Manager

IZILCosmeticsTrading LLC

Role Overview The Spa Attendant is responsible for ensuring a seamless and luxurious guest experience at Izil Moroccan Beauty Spa. This role requires maintaining cleanliness, assisting therapists, managing inventory, and providing excellent customer service. The Spa Attendant must uphold the highest hygiene and service standards while working in line with the company&rsquo;s values and goals.Key Responsibilities Guest Experience &amp; Customer Service<ul><li>Greet and assist guests upon arrival, confirming their reservations and guiding them through their spa experience.</li><li>Maintain a warm, friendly, and professional demeanor at all times.</li><li>Provide information about spa treatments, services, and packages to guests.</li><li>Address guest inquiries and complaints professionally, ensuring a high level of satisfaction.</li><li>Ensure a professional and thorough follow-up with guests post-treatment.</li></ul>Facility &amp; Hygiene Maintenance <ul><li>Regularly inspect and clean spa areas, including the lobby, treatment rooms, and relaxation areas.</li><li>Ensure that treatment rooms and common areas are impeccably maintained at all times.</li><li>Replenish towels, bathrobes, and linens as needed between treatments.</li><li>Monitor and restock spa supplies, including massage oils, skincare products, and amenities.</li><li>Assist in maintaining proper inventory control and reporting discrepancies.</li><li>Ensure adherence to hygiene and cleanliness standards as per company policies and Dubai Municipality guidelines.</li></ul>Operational &amp; Administrative Support <ul><li>Assist massage therapists and aestheticians with setting up and preparing for sessions.</li><li>Handle administrative tasks such as booking appointments, answering calls, and managing the spa database.</li><li>Process guest payments and assist with product purchases as required.</li><li>Promote and recommend spa products and services to guests.</li><li>Support the spa receptionist and team in ensuring smooth daily operations.</li><li>Be knowledgeable about all spa services, treatments, and operational standards.</li></ul>Team Collaboration &amp; Compliance <ul><li>Work closely with spa therapists, receptionists, and management to provide a cohesive guest experience.</li><li>Attend and actively participate in team meetings and training sessions.</li><li>Adhere to timekeeping and attendance policies.</li><li>Follow emergency and evacuation procedures as outlined by management.</li><li>Maintain a professional appearance, complying with company grooming and uniform standards.</li><li>Always maintain discretion and confidentiality regarding guest information.</li></ul>Performance &amp; Key Result Areas Key Performance Indicators (KPIs) <ul><li>Customer Satisfaction: Based on guest feedback and ratings.</li><li>Cleanliness &amp; Hygiene: Evaluated through routine inspections and audits.</li><li>Punctuality &amp; Reliability: Adherence to work schedules and responsibilities.</li><li>Product Knowledge: Awareness of spa services and ability to recommend suitable treatments.</li></ul>Work Schedule<ul><li>Standard work schedule is 9 hours per day (excluding breaks) with one day off per week.</li><li>Due to the nature of the spa industry, the role requires flexibility in working evenings, weekends, split shifts, and public holidays.</li></ul>Job Type: Full-time

Spa Attendant Female

Spa Staff.com

Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates Join to apply for the Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates role at Spa . Job Details <ul> <li>Minimum experience required: over 5 years</li> <li>Salary: Negotiable based on skills and experience</li> <li>Location: Dubai, AE</li> <li>Start date: Immediately</li> </ul> Responsibilities: Responsible for the successful operations of hair, beauty, and spa salons. Ensure profit and customer satisfaction, lead teams of salon and spa staff to provide excellent services, maximize profit, and adhere to health and safety regulations. Job Information <ul> <li>Seniority level: Mid-Senior level</li> <li>Employment type: Full-time</li> <li>Job function: Management and Manufacturing</li> <li>Industry: Wellness and Fitness Services</li> </ul> Referrals increase your chances of interviewing at Spa by 2x. Get notified about new Spa Manager jobs in Dubai, Dubai, United Arab Emirates.

Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates .

IZIL Beauty

JOB TITLE: Spa &amp; Store ManagerDEPARTMENT: Spa &amp; StoreREPORTS TO: CEOA Spa &amp; Store manager&rsquo;s role is to ensure that their business is performing at or above standard. People Management, InventoryManagement, Financial Management, Customer Service, upselling skills, and experience as well as in-depth knowledge of theindustry are essential. The role requires a manager with a passion for beauty services and product knowledge.As a manager, you are required to manage and monitor the operations of the branch, to make sure that it operates to a high level ofquality and hygienic standard as per company guidelines.Department Role:The department should ensure the spa is a welcoming environment, including making sure all hygiene procedures are followed, andall equipment is functional. The department should ensure that the business runs smoothly and provides an optimal experience forall guests.Key Responsibilities: Spa &amp; Store managers lead, monitor, and analyze the daily operations of the Spa &amp; Store. Handling employee scheduling to ensure there are enough service providers to meet customer demand considering peaktimes and seasonality. Plan, strategizes, and meet the Store and Spa sales target and profitability. Ensure all your team members are meeting their individual monthly targets. Build strong sales and customer service relationships with clients through inspiring and motivating the team into action. Ensure consistent execution of Izil Spa and Store policies and procedures. Ensure merchandising and visual standards are organized, clean and presentable. Always maintain hygienic and clean work areas and ensure that the Store and Spa follow the standard guidelines of DubaiMunicipality. Ensure that you represent the Store and Spa to the highest level of professionalism and are always in uniform attire. Maintain staff records, including Sales reports, working schedules, Attendance, Visa, ID for Municipality check, Hygienetraining etc. Ensure proper use and care of all products, equipment, and tools of the Spa &amp; Store. Ensure a weekly or monthly inventory check along with other departments as per company SOP. Measure the productivity and evaluate all Spa &amp; Store staff on a Quarterly basis using a performance appraisal form. Arrange regular maintenance services for all Machines &amp; equipment. Handles the reception, customer complaints and other customer related concerns. Proactively participate in any marketing / sales initiatives. These initiatives could include special promotions and events. Contribute to the development and improvement of the Spa &amp; Store. A commitment to ensuring the health and safety of the work environment through compliance with the occupationalhealth and safety practices of the company. All other duties as required by the spa &amp; store manager from time to time within the ambit of a Spa and Store managerrole. Conduct daily, monthly, and weekly briefings with all staff members. Go through all treatment, Service, and Operational SOP and provide feedback. Identifies and recommends new products and product enhancements to remain competitive in the market. Monitors and manages the payroll function. Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports. Manages Spa controllable expenses such as guest amenities, linen expenses, professional salon products, plants,decorations, and paper supplies to achieve or exceed budgeted goals. Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere forguest relations. Empowers employees to provide excellent customer service. Strives to improve service performance. Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement. Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership andensuring corrective action is taken to continuously improve results. Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Report feedback on the monthly Rota, and ensure the staffing level are sufficient Develops, implements, and maintains a Spa orientation program for employees to receive the appropriate new hiretraining to successfully perform their job. Administers the performance appraisal process for direct report managers. Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same withinthe team. Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify andaddress employee problems or concerns. Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of businessobjectives and communicates expectations, recognizing performance, and producing desired business results. Celebratessuccesses and publicly recognizes the contributions of team members.Job Type: Full-timePay: AED10,000.00 - AED13,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

Spa Manager - Female

Full Time Spa Co-ordinator for a Day Spa in UAE - United Arab Emirates Join to apply for the Full Time Spa Co-ordinator for a Day Spa in UAE - United Arab Emirates role at Spa . Job Details <ul><li>Experience required: over 5 years</li><li>Salary: 8000 AED</li><li>Location: Dubai, UAE</li><li>Start date: Immediately</li></ul> Role Overview Are you passionate about delivering exceptional customer experiences? We are seeking a dynamic and personable Spa Client Experience and Coordinator to join our team. As the first point of contact for our valued clients, you will be responsible for providing top-notch customer service, booking appointments, and ensuring smooth spa operations. The ideal candidate will have strong computer skills, a friendly demeanor, and a knack for exceeding targets, particularly in spa membership sales. Proficiency in French, Russian, or Arabic is highly desirable. Benefits <ul><li>Visa for 2 years</li><li>Commission from spa membership sales</li><li>Team occupancy bonuses</li></ul>If you have a passion for wellness, excellent communication skills, and a presentable appearance aligned with our spa brand, we'd love to hear from you. You must be able to demonstrate examples of sales achievements and reaching targets. Please note this position is for females only. Accommodation is not included. Additional Information <ul><li>Seniority level: Mid-Senior level</li><li>Employment type: Full-time</li><li>Job function: Administrative</li><li>Industry: Wellness and Fitness Services</li></ul>

Full Time Spa Co-ordinator for a Day Spa in UAE - United Arab Emirates .

Be Relax

Scope of Responsibilities Reporting to the area Manager, the Supervisor will have the following duties and responsibilities*:Daily Operations Management<ul><li>Lead and motivate the team to ensure high customer satisfaction by delivering treatments and selling products in compliance with the corporate SOP and procedures. Ensure all treatments are performed in a consistent manner and in the time allocated.</li><li>Perform professional services according to the company standards with attention to details and in a prompt timely manner. Advise guests of services available and promote retail products to guests with full product knowledge.</li><li>Participate in the promotion and brand visibility through the proper implementation of the corporate procedures and tools related to merchandising, marketing.</li><li>Ensure the cleanliness, and maintenance of all equipment of the spas as well as cleaning supplies availability.</li><li>Ensure the necessary systems and operational processes are in place and continuously improved to ensure a consistently excellent in-store customer experience.</li><li>Handle the potential claims of the customers in order to bring solutions to every customers to transform a complaint into a satisfied customer.</li></ul>Team Management<ul><li>Be an effective role model for the team</li><li>Encourage teamwork, motivate and engage the team in achieving targets, drive daily briefing.</li><li>Monitor individual performances and coach the team members individually.</li><li>Optimize the roster in line with the business activity. Ensure the employees are respecting working hours, breaks, and overtime and warn his/her manager in case of deviance.</li><li>Ensure a proper coordination between the team and the management team to maintain a good social climate and contribute to a good team cohesion.</li><li>Ensure the training of the team and the quality of the experience is always at a top level.</li><li>Raise awareness on the necessity of new training and perform internal audits of the shops.</li></ul>Back Office Management<ul><li>Ensure the accuracy of the transactions and perform the daily cash management deposit.</li><li>Participate in the Management meeting and report figures and activity of the shift.</li><li>Send daily reporting to the top management</li><li>Ensure the stock management of his/her shop is under control (par-stock follow-up/inventory,&hellip;) Monitor the stock management of the spa for retail and consumables, request, collect and stock in accordance to par stocks and inventory SOP.</li></ul>Skills and Qualities <ul><li>Customer service oriented</li><li>Excellent communication</li><li>Sales and target driven</li><li>Massage, manicure, or sales knowledge</li><li>Autonomy</li><li>Problem solver</li><li>Adaptability (open-minded) and flexibility</li><li>Organizing skills and priority management</li><li>Reliability and accuracy</li><li>Diplomatic and approachable</li><li>Team spirit</li><li>Interpersonal skills</li></ul>Academic Education &amp; Background<ul><li>Experiance:Graduate, 2/3 years experience in team management, and in the wellness or retail industry</li><li>Technology &amp; IT: Outlook, Excel, are a must</li><li>Languages: Fluent English required</li><li>Schedule: working early mornings, late evenings, night, week-ends required</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 per monthApplication Question(s):<ul><li>What is your current visa status?</li><li>Are you ok with the salary mentioned? </li><li>Can you work day and night shifts? </li><li>How good are you at MS Excel and Reporting? </li><li>Do you have work experience in Spa or Saloon?</li><li>Can you join immediately?</li><li>Do you have work experience as a Supervisor or Shift Leader?</li></ul>Work Location: In person

Spa Supervisor

Explore 2544+ Day spa manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.