debt collector

LAPFCU

<div>Los Angeles Police Federal Credit Union has proudly served law enforcement employees and their families since 1936. To enhance the quality of life for the law enforcement community by serving as a trusted partner, we provide rewarding financial solutions through exceptional service. 


Position Summary
We are seeking an experienced Collector II to join our Credit Union team. The ideal candidate will have 3-5 years of collection experience, specifically in areas of lending, repossession, bankruptcies, real estate loans, loss mitigation, and the collection of negative account shares. 


In this role, Collector II will be responsible for managing a portfolio of delinquent accounts while working to recover outstanding debts. This includes negotiating payment arrangements with our members, implementing collection strategies, negotiating repayment terms, and proposing possible loan restructurings, all while following the procedures of our department. 


The ideal candidate will play a key role in maintaining the financial health of the credit union by ensuring timely follow-ups and effective communication with our members and management. The applicant must be goal-oriented, able to work effectively in a team, and comfortable in a fast-paced environment. 


We are also seeking a candidate with the following: 

<ul>
<li>Compliant with all federal, state, and collection laws and regulations as well as company policies and procedures.</li>
<li>Maintain accurate records of all communication and actions taken in relation to debt collection efforts</li>
<li>Maintain monthly reports assigned by management.</li>
<li>Establish clear communication with members to determine reasons for delinquency and evaluate financial situations to negotiate terms of repayment.</li>
<li>Perform various administrative duties related to the collection process.</li></ul> 


This is a hybrid-based position with a minimum of 2 days in the Van Nuys office required, and supports all facets of the day-to-day operations and/or projects within the Collection department. 


What You&rsquo;ll Do
<ul>
<li>Manage a delinquency queue of up to 100 accounts</li>
<li>Recommend vehicles for repossession and/or assist with the assigning and sale of repossessed vehicles</li>
<li>Collect on delinquent real estate loans</li>
<li>Collect negative shares and balance a month-end recovery report</li>
<li>Complete daily call goals</li>
<li>Review member requests for hardship assistance/loss mitigation</li>
<li>Complete tasks assigned by management</li>
<li>Assist with department goals</li></ul> 


Minimum Qualifications

A minimum of 3 years of collection experience, specifically in lending collections

Previous experience in collections, customer service, or a related financial field may be preferred.

Experience in banking or credit unions is preferred 
Education and Certificates/Licenses

A minimum of a high school education or a GED 
Required Skills/Abilities

Excellent verbal and written communication skills

Excellent interpersonal, EQ, and customer service skills

Excellent organizational and attention to detail skills

Excellent time management skills with a proven ability to meet deadlines

Ability to function well in a fast-paced and changing environment

Proficient with Microsoft Office Suite or related software

A working understanding of Collection principles, practices, and procedures is preferred 


Physical Demands: These are the general physical demands that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


This position involves primarily non-manual labor. Reliable, predictable, on-time attendance is essential, particularly to ensure duties are fulfilled. The associate will spend most of the working time sitting, standing, or walking, including significant time using computers. Position requires repetitive hand movements, the daily ability to focus on several tasks at one time, analyze data and draw conclusions, quickly and accurately perform mathematical computations, analyze and explain complex information, communicate frequently with others in person, over the phone, via electronic communications, and in group presentations. The associate must be able to travel regularly among the branches supervised. The position may include occasional lifting of up to 15 lbs. 


At LAPFCU, we support diversity, and we are an equal opportunity workplace.</div>

Collections Specialist II

Velo Associates PLC

<div><div><div><div><div><h2 class="jobSectionHeader">Job Title:</h2> 
Collector<h2 class="jobSectionHeader"> 
Job Category:</h2> 
Support</div><div><h2 class="jobSectionHeader"> 
Department:</h2> 
Collections<h2 class="jobSectionHeader"> 
Location:</h2> 
Main Office &ndash; Grand Rapids</div><div><h2 class="jobSectionHeader"> 
Team:</h2> 
TC1<h2 class="jobSectionHeader"> 
Reports to:</h2> 
Collections Manager and Collections Supervisor</div><div><h2 class="jobSectionHeader"> 
Pay Type:</h2> 
Hourly<h2 class="jobSectionHeader"> 
Travel Required:</h2> 
None</div><div><h2 class="jobSectionHeader"> 
Position Type:</h2> 
Full Time<h2 class="jobSectionHeader"> 
HR Contact:</h2> 
HR Director</div><div><h2 class="jobSectionHeader"> 
General Purpose: Interact with outside parties by phone to solicit payments for goods or services, collect information, and conduct follow up.</h2></div><div><div> 
KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:<div><ul><li>
Place collection calls in a fast paced, goal oriented collections department.</li><li>
Communicate appropriately and professionally with consumers to collect funds, set up payment plans, and respond to basic questions.</li><li>
Provide excellent customer service while contacting consumers on behalf of clients and resolve discrepancies, short payments, small balances, and delinquent accounts.</li><li>
Review pre-litigation accounts to determine the appropriate path including further collection calling, initiating legal involvement, or placed in No Action Intended (NAI) status.</li><li>
Place high volume phone calls to delinquent consumers.</li><li>
Collect payments via credit card or direct debit via phone.</li><li>
Follow up on initial contacts.</li><li>
Accurately document all calls and consumer contacts.</li></ul></div> 
GENERAL RESPONSIBILITIES AND FUNCTIONS:<div><ul><li>
Ensure security, integrity, compliance, and confidentiality of data.</li><li>
Ensure that all tasks meet compliance standards.</li><li>
Follow procedures and training to maximize accuracy and efficiency.</li><li>
Serve as a resource person for baseline questions and work cooperatively with all team members to coordinate basic procedures, policies, and support of the company goals.</li><li>
Take ownership for the excellence, efficiency, and accuracy of work product by effectively communicating and providing support in all areas as needed including assisting with coverage during other employee absences.</li><li>
Report and coordinate primarily with Team Leads, Collections Supervisor, and Collections Manager regarding work-related product.</li><li>
Provide suggestions for changes and improvement.</li><li>
All other duties as assigned.</li></ul></div> 
QUALIFICATIONS AND EDUCATION REQUIREMENTS:<div><ul><li>
High School Diploma or Equivalent</li><li>
Strong Typing Skills</li><li>
Strong Attention to Detail and Goal Oriented</li><li>
Commitment to Excellent Customer Service</li><li>
Excellent Written and Verbal Communication Abilities</li><li>
Required Language Skills</li></ul></div> 
KEY COMPETENCIES:<div><ul><li>
Communication Skills</li><li>
Persuasiveness</li><li>
Problem Solving</li><li>
Reliable and Consistent Attendance</li><li>
Adaptability</li><li>
Tenacious Work Ethic</li><li>
Fast Paced and Accurate Work Product</li><li>
Negotiation Skills</li><li>
Stress Tolerance</li><li>
High Energy Level</li></ul></div> 
PREFERRED SKILLS:<div><ul><li>
1-2 Years High-Volume, Fast-Paced Job Experience</li><li>
Proficient in Relevant Computer Applications and Call Center Systems</li><li>
Knowledge of Collection Principles and Methods</li><li>
Proven Track Record in Collections</li><li>
Knowledge of Billing and Collections Procedures</li></ul></div>
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.</div></div></div></div></div> 
Monday thru Friday 
8am- 4:30pm 
40 hours per Week</div>

Collector

Sequoia Financial Services

Job Overview We are seeking a detail-oriented and proactive Subrogation Collector to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collection of payments, and maintaining positive relationships with clients. This role requires strong negotiation skills and a thorough understanding of subrogation processes, as well as proficiency in collection software.Duties<ul><li>Manage and oversee the collection of outstanding accounts receivable.</li><li>Communicate with consumers via phone and email to negotiate payment terms.</li><li>Maintain accurate records of all communications and transactions related to collections.</li><li>Collaborate with other departments to address any issues affecting payment processing.</li><li>Provide exceptional customer service while maintaining professionalism during all interactions.</li><li>Stay updated on industry regulations and best practices related to insurance and subrogation collections.</li></ul>Skills<ul><li>Strong negotiation skills to effectively manage consumer interactions and secure payments.</li><li>Familiarity with accounts receivable and accounts payable processes.</li><li>Basic math skills for accurate financial calculations and reporting.</li><li>Excellent phone etiquette to ensure clear communication with consumers.</li><li>Detail-oriented mindset with strong organizational skills to manage multiple accounts effectively.</li><li>Bilingual - English and Spanish a plus</li></ul>Job Type: Full-timePay: $18.00 - $21.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Subrogation

Leopards Courier Services

As a collections/arrears/debt recovery agent you will be responsible for recovering outstanding debt from our clients.Review accounts that are behind on their payments to determine appropriate action.Contact clients to collect overdue payments.Answer clients enquiries.Discuss options available to customers who are facing pending issues in order to come to mutually acceptable arrangements which prevent further delay in payments.Adhere to appropriate timescales and regulatory requirements to ensure rehabilitation of customer accounts.Achieve monthly targets and Key Performance Indicators.Recovery data input into online portal / systems.Liaise with sales and operation teams to resolve customer queries/complaints.Job RequirementsGraduation1 year of experience in recovery, collections, or customer handling.Problem-solving and conflict resolution ability.Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Recovery Executive - Karachi Shahrah-e-Faisal

<ul><li>Follow up customer for debt collection.</li><li>Process accounts and incoming payments in compliance with financial policies and procedures</li><li>Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables&rsquo; data</li><li>Prepare bills, invoices and bank deposits</li><li>Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.</li></ul>Requirements and skills:<ul><li>Proficiency in English and in MS Office</li><li>Customer service orientation and negotiation skills</li><li>High degree of accuracy and attention to detail</li><li>Bachelors degree in Finance, Accounting</li><li>Preferred Female</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

Accounts Receivable Accountant

Ethics HR

Job Responsibilities:<ul><li>Chasing customers for payment by phone and email.</li><li>Handling daily management process to track the cash collection throughout the month, with clear notes.</li><li>Maintain customer master data &amp; customer credit checks using the DoA to obtain approval before setting the new customer profile.</li><li>Handling customer queries; making sure they are rooted to the correct department to investigate &amp; resolve.</li><li>Ensure customer accounts are reconciled; including withholding tax /exchange rate/ bank charges.</li><li>Managing the month end process and reporting.</li><li>Identifying and escalating potential bad debts to management.</li><li>Leading the daily, weekly &amp; monthly catch meetings with customers &amp; internal customers.</li><li>Account escalations and legal processing.</li><li>Put customers on stop where necessary and communicate this to relevant departments.</li><li>Assisting the Head of Credit EMEA &amp; SEA with the development and implementation of policies and processes including but not limited to, credit policy, payment terms, credit balance processes, bad debt provision and other process documents.</li></ul>Job Requirements:<ul><li>Fluency in English &amp; French.</li><li>Background in credit control is essential.</li><li>CICM Qualification or studying towards / desire to study.</li><li>Effective management and communication.</li><li>Ability to manage a large debtors list.</li><li>Ability to build strong trusted relationships.</li><li>Time management and prioritisation skills.</li><li>Ability to use own initiative and think &lsquo;outside the box&rsquo;.</li><li>Excellent face to face and telephone manner, with strong written and oral communication skills.</li><li>Is adaptable and able to respond to business needs in a fast-paced environment.</li><li>Can look for continuous improvement of reporting and controls.</li><li>Is a self-starter who can work independently and as part of a team.</li><li>Is pragmatic, analytically minded and a logical thinker.</li><li>Able to adapt a 'firm but fair' approach.</li></ul>Job Type: Full-timeWork Location: In person

Credit Contoller

Professional Credit

<div>Remote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas
Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we&rsquo;re looking for someone like you!
Join the Industry Leader 
Professional, the nation&rsquo;s top provider of accounts receivable management services, is hiring Credit Representatives right now! We&rsquo;re revolutionizing the collections industry&mdash;one call, text, and chat at a time&mdash;and we need compassionate, driven individuals to join us.
Why Choose Professional? 
At Professional, we believe every interaction matters. That&rsquo;s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone&mdash;delivering top-notch service at every touchpoint.
If you&rsquo;re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!
Job Details:<ul><li>
Position is Full-Time, 40 hours per week, working Monday &ndash; Friday, 8 am &ndash; 5 pm PST</li><li>
Location: Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas)</li></ul>
Work from Home Requirements:<ul><li>
Minimum of 1.5 years 1st or 3rd party collection experience.</li><li>
Dedicated, private room in your home that is quiet during work hours.</li><li>
Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.</li><li>
Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.</li><li>
You will be required to sign and acknowledge these work-from-home requirements.</li><li>
Must have a personal cell phone to install a security application.</li><li>
Must be present in virtual work environment via company provided webcam during all working hours.</li><li>
Must be meeting minimum performance levels and KPI&rsquo;s.</li></ul>
What Will You Be Doing as a Credit Representative?<ul><li>
Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
</li><li>We will train you to take inbound and outbound call with utmost professionalism and courtesy.
</li><li>Negotiate and set-up payments.</li><li>
Navigate cutting edge Customer Relationship Management (CRM) software</li><li>
Learn negotiation and sales techniques applicable to all industries
</li><li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
</li><li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li><li>
Good decision making skills are required.
</li></ul>Top Reasons to Join Our Team:<ul><li>
A stable organization offering an exciting yet challenging employment opportunity,</li><li>
Growth potential, both personally and professionally.
</li><li>Comprehensive training to set you up for success.</li><li>
A supportive, dynamic team environment and Company Culture.</li><li>
The chance to make a meaningful impact by helping people navigate tough times.</li><li>
Great benefits (health, dental &amp; vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days.</li><li>
We offer a traditional 401k/Roth Plan with discretionary matching.</li><li>
Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)</li><li>
Paid Volunteer and Community Outreach Program that allows you to &lsquo;help others&rsquo; in the community,</li><li>
Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission.
</li></ul>See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers
Apply today and start making a difference with Professional!
EOE/DFW</div>

CREDIT REPRESENTATIVE (remote) Lvl 1

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