debt collector

CLOUD DATA PVT LTD

Position: Debt CollectorCompany Name: Cloud Data Private LimitedLocation: Rawalpindi, PakistanRequired: Arabic SpeakingObjectives of this role:<ul><li>Identify, track, manage, and investigate delinquent customer accounts</li><li>Work closely with customers to negotiate payment arrangements</li><li>Cultivate working relationships with customers, guiding them through the repayment process</li><li>Follow up with customers to ensure payments are made in a timely manner</li><li>Use databases to monitor and update outstanding accounts</li><li>Keep records of all customer communications to build individual debtor cases</li></ul>Key Responsibilities:<ul><li>Identify customers with outstanding debts</li><li>Contact and track debtors, encouraging timely repayment</li><li>Handle customer questions, complaints, and inquiries</li><li>Create and implement debt collection courses of action</li><li>Negotiate specific payment plan arrangements with debtors</li><li>Investigate discrepancies to resolve outstanding customer accounts</li></ul>Qualifications:<ul><li>Bachelor's degree</li><li>Outstanding interpersonal skills</li><li>Strong organizational skills</li><li>Clear, persuasive verbal and written communication</li><li>Excellent negotiation skills</li><li>Problem-solving mindset</li><li>Professional phone etiquette</li><li>Experience working in a deadline-driven environment</li><li>Account management experience</li></ul>Why Join Cloud Data Private Limited<ul><li>Competitive salary and benefits package.</li><li>Opportunity for professional growth and development.</li><li>A collaborative and supportive work environment.</li><li>A chance to be a part of a forward-thinking organization in the financial industry.</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Arabic Speaking

Alliance Collection Agencies Inc.

<div>Description:

Please note &ndash; while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Texas to be considered. 
RevCycle, Inc. and affiliate company Alliance Collection Agencies, Inc. are seeking Collection Representatives to join our company in late July 2026. Successful candidates will need to meet the below qualifications, identity verification, connectivity, private workspace requirements and successfully complete onboarding activities including criminal checks and employment history verification. 
Uncapped Earnings | Performance-Driven | Career Growth Are you competitive, goal-oriented, and motivated by unlimited earning potential? Do you thrive in roles where your effort directly impacts your paycheck? If so, this is the opportunity you&rsquo;ve been looking for.Join our growing Collection Team, where top performers are rewarded, income is uncapped, and your ability to negotiate, build rapport, and close resolutions can translate into six-figure earnings. This role offers a clear path to income growth, while allowing you to help consumers resolve outstanding balances with dignity, respect, and professionalism. As a Collection Representative, you'll work directly with consumers who have past-due medical balances, guiding them toward practical, mutually beneficial payment solutions. 
Why Join Us?<ul><li>
If you enjoy being measured by results&mdash;and rewarded for them&mdash;you&rsquo;ll thrive here. This is a performance-based role for individuals who want control over their income, a clear path to success, and a professional environment that rewards effort and results.</li><li>
If you&rsquo;re reliably able to work a remote full-time day schedule with undistracted focus, allowing you to progress in your skill and related results and have a private home office space for your exclusive use only, this is a great role to consider.</li><li>
If you have great communication skill, are able to adeptly keyboard and type while on accounts with multiple screens at the same time as navigating complex conversations with consumers - we can train you for success.</li><li>
If you seek a sense of pride in working for a highly ethical company grounded in a friendly Midwestern culture where career growth from within and employee longevity is the norm (average tenure 6+ years)</li></ul>
Why this role might NOT be for you?<ul><li>
This is not a good fit for those looking for a secondary job, or who have other regular responsibilities requiring their attention during normal business hours. Company policies prohibit the presence of others in the private home office used by employee during work hours, and company equipment must be secured from others access during non-working hours.</li><li>
Because our client's consumers rely on your/our reliability, the ability to plan and stick to a schedule is critical to success for our employees. Unplanned variations from schedule are not able to be routinely accommodated and will typically lead to separation. However, ample PTO and planned make up time is a benefit of this position.</li></ul> 
What You&rsquo;ll Do:<ul><li>
Handle high-volume outbound and inbound calls with professionalism and confidence</li><li>
Negotiate payment arrangements that meet both consumer needs and company goals</li><li>
Consistently meet and exceed performance metrics (quality, compliance, collections)</li><li>
Maintain accurate documentation and follow all required laws and standards</li><li>
Build trust quickly through active listening, empathy, and strong communication.</li></ul>
Top collectors tend to be:<ul><li>
Highly driven and money-motivated</li><li>
Reliable and successful working a structured environment</li><li>
Thrive on and enjoy phone time with consumers, strongly preferring that over desk work</li><li>
Resilient, persistent, and confident handling objections</li><li>
Empathetic negotiators who can balance firmness with professionalism</li></ul>
Compensation, Earning Potential and Work Schedules
We offer a clear, progressive compensation path designed to reward performance: 
Training Period (During classroom and early learning of systems, compliance, call strategy, and negotiation fundamentals)<ul><li>
$20/hour during virtual training led by industry experts. During this time scheduled hours are FT 8:00 AM &ndash; 5:00 PM CST / 9:00 AM &ndash; 6:00 PM ET</li></ul>
Following Training<ul><li>
Upon completion of training, compensation transitions to $17.00 per hour plus a performance-based bonus/commission opportunity. This compensation structure is designed to reward success, with employees who meet performance expectations positioned to earn above the initial training rate. During this time scheduled hours remain FT 8:00 AM &ndash; 5:00 PM CST / 9:00 AM &ndash; 6:00 PM ET</li><li>
Opportunity for highest commission occurs further into employment, when Collection Representatives consistently reach performance that exceeds expectations, at which time commission becomes the largest component of pay and Collection Representatives transition to a revised schedule which is Monday&ndash;Friday (FT):
<ul><li>8:00 AM &ndash; 5:00 PM CST / 9:00 AM &ndash; 6:00 PM ET w/ Two evening shifts per week (until 7:00 PM CST), Every other Friday off</li>
</ul></li></ul>Additional schedule options, including later evenings and Saturdays, may become available in 2026. 
Benefits &amp; Perks<ul><li>
Paid medical insurance with personalized plan selection assistance</li><li>
Company provided Short-Term Disability, and basic Life Insurance</li><li>
Optional Dental, Vision, Long-Term Disability, and additional Life Insurance</li><li>
Generous PTO (3 weeks accrued annually (which increases with tenure) plus holidays and make-up time</li><li>
401(k) with the option to deposit annual discretionary bonus if awarded</li><li>
Company-provided equipment</li><li>
Access Perks employee discount program (retail, travel, food, entertainment)</li></ul>
Essential Duties and Responsibilities:<ul><li>
Accomplishes minimum requirements for KPIs including call quality scores monthly and minimum fees.</li><li>
Contacts consumer regarding past due balance and negotiates payment terms and methods within guidelines. Overcomes common objections, practices how to overcome more challenging ones. Suggests money sources for debt payment.</li><li>
Updates account notes and other documentation in real time while working with consumers making few errors.</li><li>
Handles high volume of inbound consumer calls while on dialer and places outbound calls.</li><li>
Effectively uses scripts/verbatims and navigates within guidelines to maximize potential recovery on each call.</li><li>
Ensures legal (i.e. FDCPA, state and other) compliance requirements are followed.</li><li>
Learns and operates with proficiency within the systems and programs used for collections</li></ul>
Requirements:
<ul><li>Able to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette and provided electronic tools.</li><li>
Able to navigate multiple computer applications and databases.</li><li>
Able to multitask and can communicate on the phone and navigate multiple computer systems simultaneously.</li><li>
Able to overcome objections and obstacles to negotiate payment successfully.</li><li>
Reliable and responsible. Arrives on time and uses time productively.</li><li>
Possesses and demonstrates professional judgement.</li><li>
Understands sensitive personal information (SPI) and sensitive consumer information (i.e. Protected Health Information (PHI)) while maintaining the confidentiality of this information.</li><li>
Able to use tools provided to compute basic math calculations using addition, subtraction, multiplication, division, and percentages.</li><li>
Self-motivation and committed to career success.</li><li>
Willingness and ability to obtain Professional Collections Specialist (PCS) certification within one year of date of hire (paid for by company).</li><li>
High School Diploma or equivalent (i.e., GED) required.</li><li>
Ability to successfully complete company collector training program.</li><li>
Clear initial, ongoing and annual identity, criminal and background checks.</li></ul></div>

Collection Representative (Remote-WI Residents)

Rentokil Initial

<div>The Credit Controller is responsible for collecting debts from company debtors, evaluating new credit requests, ensuring timely payments of company debts, processing invoices, maintaining the sales ledger, and providing administrative support where needed. He/ She maximizes company profits by efficiently managing its debts.
Rentokil Boecker&reg; Credit Controller is held accountable for the below job responsibilities:<ul><li>
Submitting all invoices with proper documentation (service reports, breakdowns) via email to customers at the beginning of each month</li><li>
Negotiating payment plans with customers and setting payment terms and condition accordingly</li><li>
Maintaining debt records, conducting regular analysis of the credit-control system and implementing changes as needed to reduce bad debts.</li><li>
Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and ensuring prompt action is taken for non-payment or continued late payment</li><li>
Overseeing and initiating collection calls with concerned parties and account holders in order to resolve all outstanding customers debts / billing issues on these complex accounts</li><li>
Performing customer accounts reconciliation on a monthly basis and sharing outstanding balance with customers where required</li><li>
Recording all debtors&rsquo; communications, payment plans, disputes on OnGuard and ensuring dashboards and tracker sheets are updated on daily basis</li><li>
Following up on overdue invoices and payments and implementing company collections procedures as necessary</li><li>
Reporting outstanding debt accounts and payment issues to management on a weekly basis</li><li>
Reviewing credit notes or additional billings and negotiating payment plans with debtors where required.</li><li>
Managing the service suspension process for the recovery of debt, actively chasing aged debt and taking the lead in reviewing debtor key accounts</li><li>
Preparing proposals for delinquency accounts where legal action may be required, and reporting account disputes for Finance management to advise on appropriate actions.</li><li>
Providing continuous coaching and support to the credit control teams to achieve departmental goals and collection targets</li><li>
Supporting the team by training new joiners on collection systems (OnGuard), processes and procedures.</li></ul>
Requirements:<ul><li>
BA degree in Accounting, Finance, Business Administration or any relevant field</li><li>
Experience of minimum 4 years in a similar role</li><li>
Proficiency in English and Arabic with excellent verbal and written communication skills</li><li>
Knowledgeable in reporting and monitoring with remarkable attention to details.</li><li>
Effective decision making and problem-solving skills</li><li>
Strong ability to listen to customers and negotiate solutions</li></ul>
Benefits:<ul><li>
Medical Insurance</li><li>
Yearly ticket to visit home country</li><li>
22 vacation days/year</li></ul></div>

Credit Controller

CREDITCARE CREDIT MANAGEMENT LLC

We need only Telesales As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthWork Location: In person

Debt Collection Officer

Northstar Location Services

NORTHSTAR LOCATION SERVICES LLC IS CURRENTLY HIRING REMOTE COLLECTION ASSOCIATES in the Ohio area. You must reside in Ohio and provide proof of residence to qualify. Are you a motivated individual looking for a rewarding career and live in Ohio?Join The Northstar Companies, a leading 3rd Party Debt Collection Agency, with over 50 years of success in the industry! We are expanding rapidly and looking for Full-Time Collection Associates to join our team.We are seeking individuals to join our team, handling primary consignment-based inventory for some of the biggest credit card providers. If you have experience in Auto Deficiency, Commercial Accounts, Prime Bank Cards and Personal Loans, we want to hear from you!We kindly invite you to apply directly with us in order to arrange a Zoom interview at www. thenorthstarcompanies.com/careers. (Please select the correct state)Pay: $16.00 - $25.00 per hour + Monthly Bonus Potential Location: Columbus Ohio Area (Remote)Hours: Flexible schedules within Monday &ndash; Friday, 8 AM &ndash; 10 PM / Saturday 8am-12pm (Eastern Time)Why Work with Us?Comprehensive Healthcare Benefits (Medical, Dental, Vision, HSA) 401(k) Plan + Employer Match Paid Time Off &amp; Holidays Employee Assistance Program (EAP) $50,000 Company-Paid Life InsuranceJob Responsibilities:Engage with consumers via telephone Professionally Negotiate repayment terms Ensure accurate account documentation Adhere to federal/state regulations &amp; company policiesWhat We&rsquo;re Looking For:High School Diploma or GED (Required) Collections or Call Center Experience (Preferred) Strong Communication &amp; Negotiation Skills Basic Computer &amp; Math SkillsStart your career with Northstar today!Your success starts here&mdash;Join Northstar and grow with us!Job Type: Full-timePay: $16.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li><li>Work from home</li></ul>Application Question(s):<ul><li>How many years have you been working for your current employer? If not currently employed, how many years did you work for your most recent employer?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Debt Collections: 2 years (Required)</li><li>Call center: 2 years (Required)</li></ul>Work Location: Remote

Collections Agent/Customer Service Representative

Admiral Safety Consultants

Job Summary We are looking for a Collection Officer to manage outdoor collections across the UAE. The role involves visiting clients, coordinating payment follow-ups, collecting overdue amounts, and ensuring timely recovery while maintaining professional client relationships. The candidate must hold a valid UAE driving license and be comfortable with field work.Key Responsibilities<ul><li>Conduct outdoor/field visits to clients for payment follow-up and collections.</li><li>Coordinate with clients regarding outstanding payments, due dates, and payment methods.</li><li>Negotiate and confirm payment commitments and ensure follow-through.</li><li>Collect payments (as per company policy) and issue/obtain required documentation/receipts.</li><li>Maintain accurate daily collection reports, client visit updates, and follow-up schedules.</li><li>Escalate difficult cases to the supervisor/management when needed.</li><li>Ensure compliance with company policies and maintain ethical collection practices.</li><li>Support the accounts/finance team with collection status updates and documentation.</li></ul>Requirements / Qualifications<ul><li>Valid UAE driving license.</li><li>Proven experience in collections (field/outdoor collections preferred).</li><li>Strong communication and negotiation skills.</li><li>Ability to work independently and manage daily outdoor routes.</li><li>Basic knowledge of MS Office/Excel or reporting via mobile apps (preferred).</li><li>Professional attitude and ability to handle client interactions calmly.</li></ul>Experience:<ul><li>Collection : 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Hindi (Preferred)</li><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

Collection Officer

Corporate Tools

<div>
 
 Overview
 
 
 
 Nobody wakes up excited to call customers about unpaid balances. But somebody has to do it.
 
 
 As a Collections Specialist, you&rsquo;ll serve as a key point of contact for customers with outstanding account balances, helping them resolve payment obligations through communication, negotiation, and problem-solving. This role focuses on creating positive customer outcomes while meeting collection goals and maintaining compliance with applicable regulations and company policies.
 
 
 Success in this role requires confidence, resilience, and a customer-focused approach. Rather than relying on aggressive collection tactics, you&rsquo;ll work to understand each customer&rsquo;s situation, identify practical solutions, and negotiate payment arrangements that work for everyone involved.
 
 
 If you&rsquo;re comfortable having difficult conversations, enjoy solving problems, and know how to balance empathy with accountability, you&rsquo;ll thrive in this role.
 
 
 This role is hybrid to our West Jordan office location, with 2-3 days in office per week.
 
 
 
 Wage
 
 
 
 $40,000/year (Non-Exempt) + Commission
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 100% employer-paid medical, dental and vision for employees
 </li>
 <li>
 Annual review with raise option
 </li>
 <li>
 22 days Paid Time Off accrued annually, and 4 holidays
 </li>
 <ul>
 <li>
 After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company&mdash;not accrued, not capped, take time off when you want
 </li>
 <li>
 The 4 holidays are: New Year&rsquo;s Day, Fourth of July, Thanksgiving, and Christmas Day
 </li>
 </ul>
 <li>
 Paid Parental Leave
 </li>
 <li>
 Up to 6% company matching 401(k) with no vesting period
 </li>
 <li>
 Quarterly allowance
 </li>
 <ul>
 <li>
 Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
 </li>
 </ul>
 <li>
 Open concept office with friendly coworkers
 </li>
 <li>
 Creative environment where you can make a difference
 </li>
 <li>
 No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
 </li>
 <li>
 Trail Mix Bar --- oh yeah
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Contact customers about outstanding balances via phone and approved communication channels.
 </li>
 <li>
 Negotiate payment arrangements and resolve accounts while keeping the customer experience intact.
 </li>
 <li>
 Listen, diagnose, and remove barriers to payment using practical problem-solving.
 </li>
 <li>
 Stay compliant with FDCPA, CFPB, and internal policies.
 </li>
 <li>
 Document interactions, commitments, and account activity accurately and consistently.
 </li>
 <li>
 Work high-volume accounts using dialers and collections tools.
 </li>
 <li>
 Review account history and choose the right approach for each situation.
 </li>
 <li>
 Communicate clearly, firmly, and professionally
 </li>
 <li>
 Use internal systems and tools to move accounts toward resolution.
 </li>
 <li>
 Escalate when needed and work with leadership to get outcomes.
 </li>
 <li>
 Take feedback, share insight, and improve the process.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1+ year in collections or sales
 </li>
 <li>
 Familiar with FDCPA and CFPB compliance rules
 </li>
 <li>
 Strong communicator who can negotiate and problem-solve in real time.
 </li>
 <li>
 Comfortable in a dialer-based, performance-driven environment.
 </li>
 <li>
 Solid computer skills and written communication ability.
 </li>
 <li>
 Detail-oriented with accurate documentation habits.
 </li>
 <li>
 Quick learner who adapts to new systems and processes.
 </li>
 <li>
 Team-first mindset with accountability and openness to feedback.
 </li>
 </ul>
</div>

Collections Specialist

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