delivery analyst

Accenture

Skill required: Employee Service - HR Delivery - HR Service Delivery 
Designation: HR Service Delivery Analyst 
Qualifications:Any Graduation
 
Years of Experience:3 to 5 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? You will support employees in North America by helping them understand the organization s leave policies, including state-specific regulations. You will collaborate with disability vendors and other support teams to ensure a seamless experience for our employees. Additionally, you will liaise with Employee Relations and other core HR teams to enhance the overall employee experience. A key aspect of this role is to manage accommodation requests effectively. 
What are we looking for? Looking for the following skillsets: &bull;HR Operations &bull; Microsoft Excel &bull; Reporting and Analytics &bull; Adaptable and flexible &bull; Detail orientation &bull; Ability to establish strong client relationships &bull; Written and verbal communication &bull; Collaboration and interpersonal skills
 
Roles and Responsibilities: &bull;Provide guidance and support to employees throughout the leave application and return-to work processes, ensuring the best employee experience. &bull; Oversee the end-to-end process of leave requests in compliance with US/Canadian laws. &bull; Ensure accurate and timely documentation, tracking, and reporting of leave data. &bull; Stay updated on relevant employment laws and regulations related to leave management in US/Canada. &bull; Collaborate with payroll, benefits, HR, and business leads to ensure accurate and compliant processing of leave. &bull; Manage stakeholder relationships effectively. &bull; Address sensitive situations requiring leave options and assist employees in resolving their cases. &bull; Facilitate a smooth return-to-work process for employees upon the end of their leave. &bull; Work alongside HR, managers, and business leads upon an employee s start or return from leave. &bull; Utilize ServiceNow and Workday tools for end-to-end processing of leave requests, ensuring accuracy and efficiency. &bull; Proactively address issues related to leave that may impact employees and ensure proper communication occurs. &bull; Track daily actions, monitor case progress, prioritize tasks by level of urgency, and comply with country regulations. &bull; Demonstrate proficiency in Microsoft Excel, reporting, and analytics.
 
Any Graduation

HR Service Delivery Analyst

Skill required: Employee Services - Employee Data Process Design 
Designation: HR Service Delivery Analyst 
Qualifications:Any Graduation
 
Years of Experience:3 to 5 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management The HR Operations team effectively maintains employee information that meets the organization s legal obligations and assists in human resource management and planning by recommending, developing and implementing new processes and analyses. The design of employee data processes to manage employment data, records and transactions using standard technologies and processes. 
What are we looking for? Minimum one to two (1-2) years of professional HR experience, with a focus in HR data administration on Success factors is preferred. Experience working in shared services environment desirable. Experience working with solution center technology (e.g., case management) or HR systems and work intake system like ServiceNow will be preferable. Strong analytical skills, attention to details. Strong communication skills written and verbal. Strong interpersonal skills and ability to focus on customer service. Experience working with customers across different geographies will be an added advantage &bull;EDUCATIONAL QUALIFICATIONS - Graduate or Postgraduate EXP - 1 - 4 years Ability to practice good judgement and strong decision making skills. Ability to handle confidential and sensitive information; acts in an honest and professional manner. Ability to navigate computerized data entry system or other relevant applications. Ability to prioritize and multitask.
 
Roles and Responsibilities: &bull;Process employee code creation new hires , Leaves, separations, employee status changes, and other employee lifecycle events for India and Rest of asia regions.Resolving the HR requests/cases in servicenow by adhering the HR SOPs/process steps. Process pay changes, including promotions / demotions and ad hoc wage / salary changes and global mobility transactions. Share the inputs to payroll team for any payroll related transactions. Support in Annual pay planning by coordinating cross functional team. Review process related documentation and update the concerned team. Ensure that all necessary documents and approvals have been received and information is entered accurately. Resolve errors related to job or employee information. Conduct data quality reviews, monitor and correct processing errors. Process Global Mobility Cost Projections. Coordinate data entry into third party systems where not automated. Maintain employee files and records to meet recordkeeping requirements. Will be working on various processes and domains across different geographies. Assist in testing HRIS/HRMS upgrades and new system functionality. May cross train in other areas and &ldquo;fill in&rdquo; for administrative responsibilities during temporary absences or during periods of heavy workload. Assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and compensation and pay administration. Communicate questions, concerns or issues, and suggests resolutions to the team lead.
 
Any Graduation

<div>Job Title: Career Launch Analyst (Enabler, Administrator) 
Career Level: 11 
Function: Corporate Functions Operations &ndash; HRSS
Location: Cairo, Egypt
Role Purpose
The Career Launch Analyst plays a pivotal role in delivering a seamless and engaging onboarding experience for new joiners. Acting as a key enabler, this role supports candidates from offer acceptance through Day 1, ensuring all onboarding activities are executed efficiently and with a high level of candidate care.
Key Responsibilities<ul><li>
Serve as the single point of contact for candidates from offer acceptance to start date.</li><li>
Deliver a personalized and engaging onboarding experience for each candidate.</li><li>
Coordinate with Recruitment, Background Check (BGC), and Mobility teams to track and manage onboarding pipelines.</li><li>
Support candidates with logistical needs such as NJX enrollment, hardware allocation, and onboarding setup.</li><li>
Provide timely updates to recruiters, candidates, and HR operations on onboarding progress and timelines.</li><li>
Liaise with Hiring Managers post-offer acceptance until Day 1 to ensure readiness and alignment.</li><li>
Assist candidates with relocation and visa sponsorship requirements, offering guidance throughout the process.</li><li>
Conduct weekly connects with recruiters, BGC, and mobilization teams to ensure smooth onboarding flow.</li><li>
Build positive relationships with candidates to foster trust and ensure a smooth onboarding journey.</li></ul>
Process Experience
Pre-Onboarding:<ul><li>
Live Pre-Joiner Connections</li><li>
Background Check Monitoring</li><li>
Onboarding Setup</li><li>
PC/Phone Enablement</li><li>
NJX Enrollment</li></ul>
Onboarding:<ul><li>
Onboarding Confirmation</li><li>
Candidate &amp; Stakeholder Communication</li></ul>
Post-Onboarding:<ul><li>
Post Start Date Support</li><li>
Paperwork Compliance Tracking</li><li>
Live New Joiner Connection</li><li>
Introduction to HR Partners</li></ul></div>
 
<div>Skills &amp; Competencies<ul><li>
Strong communication and interpersonal skills</li><li>
Ability to manage multiple stakeholders effectively</li><li>
High attention to detail and organizational skills</li><li>
Proficiency in Microsoft Excel, reporting, and basic analytics</li><li>
Customer service orientation with a problem-solving mindset</li><li>
Ability to manage time-sensitive tasks and prioritize effectively</li><li>
Familiarity with HR systems and onboarding processes is a plus</li></ul></div>

HR Services Delivery Analyst

<div></div><div><div><div><div><ul><div>3 - 5 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><div> 
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader">Role description</h3>
<div><ul><li>Independently develop clean, error-free code aligned with user stories and requirements, and validate application features.
</li>
<li>Provide input on application/feature/component design, and collaborate with the Lead to refine and execute technical solutions.
</li>
<li>Debug, test, document and communicate the development progress and outcome of features/modules.
</li>
<li>Choose optimal technical options &mdash; reuse, enhance or reconfigure components for efficient development.
</li>
<li>Identify automation and process improvement opportunities to boost quality, reduce cost and accelerate delivery.
</li>
<li>Mentor junior developers (Developer 1 &amp; Developer 2) and begin assuming Lead responsibilities such as technical decision-making and reviews.
</li>
<li>Detect recurring problem patterns, proactively raise defects or design/implementation flaws and recommend improvements to system design.
</li>
<li>Manage module-level activities including estimations, status reporting, defect root-cause analysis, documentation, and release execution.
</li>
<li>Develop features with strong understanding of the client&rsquo;s business domain, contribute to knowledge base, and review peers&rsquo; work.
</li>
<li>Adhere to engineering standards and SLAs (coding standards, schedule/timelines, defect rates, reusability, certifications/training) and support continuous improvement
</li>
</ul></div><h3 class="jobSectionHeader">Skills</h3>
<div>Good Communication,Configuration,Access Management</div></div></div></div>
 <div><h3 class="jobSectionHeader">About UST</h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Developer III - Delivery analyst

Skill required: Procurement Operations - Procurement Support 
Designation: Delivery Operations Analyst 
Qualifications:Any Graduation
 
Years of Experience:3 to 5 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. 
What are we looking for? &bull;Ability to perform under pressure &bull;Adaptable and flexible &bull;Ability to work well in a team &bull;Ability to meet deadlines &bull;Strong analytical skills
 
Roles and Responsibilities: &bull;In this role you are required to do analysis and solving of lower-complexity problems &bull; Your day to day interaction is with peers within Accenture before updating supervisors &bull; In this role you may have limited exposure with clients and/or Accenture management &bull; You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments &bull; The decisions you make impact your own work and may impact the work of others &bull; You will be an individual contributor as a part of a team, with a focused scope of work &bull; Please note that this role may require you to work in rotational shifts
 
Any Graduation

Delivery Operations Analyst

Skill required: Banking Services - Retail Banking Card Operations 
Designation: Delivery Operations Analyst 
Qualifications:Any Graduation
 
Years of Experience:3 to 5 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. Banking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance servies and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E. 
What are we looking for? Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.
 
Roles and Responsibilities: &bull;In this role you are required to do analysis and solving of lower-complexity problems &bull; Your day to day interaction is with peers within Accenture before updating supervisors &bull; In this role you may have limited exposure with clients and/or Accenture management &bull; You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments &bull; The decisions you make impact your own work and may impact the work of others &bull; You will be an individual contributor as a part of a team, with a focused scope of work &bull; Please note that this role may require you to work in rotational shifts
 
Any Graduation

Skill required: Employee Services - Employee Data Process Design 
Designation: HR Service Delivery Senior Analyst 
Qualifications:Any Graduation
 
Years of Experience:5 to 8 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management The Business Analysis team prepares operations analyses, including analysis of competitors, operational effectiveness and capacity utilization. Analyzes, and plans and/or conducts procedures that provide operational and/or technical support to business operations to achieve specific objectives. Maintains an ongoing interface with various organizational and regional groups in areas such as decision analysis, technical needs, planning and execution. The design of employee data processes to manage employment data, records and transactions using standard technologies and processes. 
What are we looking for? Excellent communication (written and oral) and interpersonal skills Experience in data extraction, manipulation and reporting or Data Science and Analytics Sound knowledge of MS Excel/G-Sheet Worked on writing codes using VBA/R/Python etc. Sound knowledge of HR Process or Employee Life-Cycle Independent visualization expertise using Tableau/LookerStudio/PowerBI etc. Adaptable and Flexible to manage different activities and stakeholders independently Experienced in working in global shared service environment or managing global stakeholders Willingness to learn new technologies required to perform different jobs Experience in Reporting through SuccessFactors AdHoc Reporting, ORD, Report Stories and/or WFA Experience of any ETL process or systems such as AWS, Azure, GoogleCloud etc. Ability to write or customize SQL scripts
 
Roles and Responsibilities: &bull;Perform BAU Reporting Activities independently Maintain data confidentiality and privacy Understand customer requests from AdHoc reporting cases, provide accurate data support within timelines. Interact with customers to understand requirements if needed. Provide support to internal leadership on AdHoc basis Independently work with stakeholders by requirement gathering, set realistic expectations and timelines, provide requested support in timely manner maintaining high service level satisfaction Act as a consultant to customers and recommend best solutions to meet their strategic objectives while ensuring no significant workload added to the team&rsquo;s bucket Act as a solution architect to understand customers problem statement and designing best possible solution/visualization to assist their strategies while keeping check on timelines, setting realistic expectations and efficient ongoing approach Refine existing BAU processes and eliminate process waste to reduce processing time and maintain SOP Mentor junior team members by coaching and performing quality checks Keeping data quality in checks and raising flags in case of inconsistencies Take ownership of learning new tools and technologies required to perform certain activities Look for ways to automate existing process and meet the CI targets for the team Contribute to fulfillment of team&rsquo;s KPI goals and targets Actively participate in team&rsquo;s development initiatives
 
Any Graduation

HR Service Delivery Senior Analyst

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