delivery manager

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 
 Role&nbsp;
 
 
 
 The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery
 
 &nbsp;
 
 ͏ ͏
 
 
 Do
 
 
 
 - Delivery Management
 
 - Ensure seamless delivery of the projects&nbsp;
 
 - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement&nbsp;
 
 - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications &amp; requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs&nbsp;
 
 
 
 - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations)
 
 - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA
 
 - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics
 
 - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance
 
 - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations
 
 - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement
 
 - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes
 
 - Maintain project structure in Confluence &amp; SAP in line with prevailing business requirements and norms
 
 - Ensure expected ramp down (ERD) compliance as committed in MSA
 
 
 - Client Relationship Management
 
 - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients
 
 - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation
 
 &nbsp;
 
 ͏
 
 Identify and close early warnings on a project to avoid any customer escalations
 
 - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account
 
 - Design and monitor project performance dashboards/ reports with the clients periodically
 
 
 - Delivery governance across the project
 
 - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project
 
 - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation &amp; its implementation on existing projects
 
 
 - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage
 
 - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan
 
 - Review and monitor revenue allocations/ realization to avoid OB revenue leakage
 
 - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks
 
 
 - Operational Excellence
 
 - Automation Focus
 
 - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project
 
 - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery
 
 
 
 - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project
 
 &nbsp;
 
 ͏
 
 - Innovation Focus
 
 - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters
 
 - Drive value adds and BVMs; ensure management showcases them to customer in MRM &amp; QBR to drive growth
 
 
 - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working
 
 
 - Drive and deploy Knowledge Management and sharing&nbsp;
 
 - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account
 
 - Deploy the Wipro's knowledge management portal across the account and monitor &amp; track trainings
 
 
 - Capability Development and Talent Pipeline Creation
 
 - Demand forecasting in line with business requirements&nbsp;
 
 - Anticipate attrition and ensure right talent supply chain to deliver the project
 
 - Spearhead quarterly demand forecasting and resource planning aligned to project requirements
 
 
 
 - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team
 
 - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements
 
 
 - Drive 100% compliance on trainings and upskilling requirements&nbsp;
 
 - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain
 
 - Drive towards 100% mandatory training compliance for the target population within an account
 
 
 - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations
 
 - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP
 
 
 - Fresher engagement program
 
 - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc)
 
 
 - Team Management
 
 - Resourcing
 
 - Forecast talent requirements as per the current and future business needs
 
 - Hire adequate and right resources for the team
 
 
 - Talent Management
 
 - Ensure adequate onboarding and training for the team members to enhance capability &amp; effectiveness
 
 - Build an internal talent pool and ensure their career progression within the organization
 
 
 
 - Manage team attrition
 
 - Drive diversity in leadership positions
 
 - Performance Management
 
 - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
 
 - Ensure that the Performance Nxt is followed for the entire team
 
 
 - Employee Satisfaction and Engagement
 
 - Lead and drive engagement initiatives for the team
 
 - Track team satisfaction scores and identify initiatives to build engagement within the team
 
 
 - Facilitate rewards and recognition to acknowledge the high performers in the team
 
 
 
 
 &nbsp;
 
 
 Experience: &gt;10 YEARS
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Project Manager L2

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
 
 ͏
 
 
 Do
 
 
 
 1. Customer requirements gathering and engagement
 
 <ul>
 <li>
 Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements&nbsp;
 </li>
 <li>
 Detail out scope documents, functional &amp; non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
 </li>
 <li>
 Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
 </li>
 <li>
 Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
 </li>
 <li>
 Understand and communicate the financial and operational impact of any changes
 </li>
 <li>
 Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
 </li>
 <li>
 Empower the customers through demonstration and presentation of the proposed solution/ prototype
 </li>
 <li>
 Maintain relationships with customers to optimize business integration and lead generation
 </li>
 <li>
 Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers
 </li>
 </ul>
 ͏
 
 2.&nbsp;Engage with delivery team to ensure right solution is proposed to the customer
 
 
 &nbsp;a.&nbsp;Periodic cadence with delivery team to:
 
 <ul>
 <li>
 Provide them with customer feedback/ inputs on the proposed solution
 </li>
 <li>
 Review the test cases to check 100% coverage of customer requirements
 </li>
 <li>
 Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
 </li>
 <li>
 Deploy and facilitate new change requests to cater to customer needs and requirements
 </li>
 <li>
 Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
 </li>
 <li>
 Conduct Integration Testing and User Acceptance demo&rsquo;s testing to validate implemented solutions and ensure 100% success rate
 </li>
 <li>
 Use data modelling practices to analyze the findings and design, develop improvements and changes
 </li>
 <li>
 Ensure 100% utilization by studying systems capabilities and understanding business specifications
 </li>
 <li>
 Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
 </li>
 </ul>
 
 &nbsp;b.&nbsp;Support Project Manager/ Delivery Team in delivering the solution to the customer
 
 <ul>
 <li>
 Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
 </li>
 <li>
 Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
 </li>
 <li>
 Ensure Customer Satisfaction through quality deliverable on time
 </li>
 </ul>
 ͏
 
 3.&nbsp;Build domain expertise and contribute to knowledge repository
 
 <ul>
 <li>
 Engage and interact with other BA&rsquo;s to share expertise and increase domain knowledge across the vertical
 </li>
 <li>
 Write whitepapers/ research papers, point of views and share with the consulting community at large
 </li>
 <li>
 Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
 </li>
 <li>
 Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
 </li>
 </ul>
 ͏
 
 
 Deliver
 
 
 
 No.
 
 
 Performance Parameter
 
 
 Measure
 
 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components &nbsp;developed for proposal during quarter
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Business Analyst L1

<div>
 
 Role Description
 
 
 
 Role Proficiency:
 
 
 Ensure successful execution and completion of medium to large complex business projects as important for the organization.
 
 
 
 Outcomes
 
 
 
 <ul>
 <li>
 Design and execute medium to large complex business projects
 </li>
 <li>
 Work independently with cross functional teams to gather and analyse information and recommend solutions
 </li>
 <li>
 Advise the management team on specific business initiatives
 </li>
 <li>
 Connect and build partner relations for the mutual benefit of both the organization
 </li>
 <li>
 Connect with clients and be an advocate of UST brand
 </li>
 <li>
 Review management reports and make specific suggestions recommendations actions based on the report
 </li>
 <li>
 Guide team on implementing solutions for identified problems
 
 
 </li>
 </ul>
 
 Measures Of Outcomes
 
 
 
 <ul>
 <li>
 # of projects executed
 </li>
 <li>
 # of business initiatives on which advice was provided
 </li>
 <li>
 # of partners onboarded
 </li>
 <li>
 # of client interactions
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 Outputs Expected:
 
 
 <ul>
 <li>
 Collect and analyze information on specific business problems or procedures recommend and develop solutions as required
 </li>
 <li>
 Document findings of study and prepare recommendations for implementation of the new systems procedures or organizational changes
 </li>
 <li>
 Develop and maintain corporate performance reports and consult with management about format distribution and purpose
 </li>
 <li>
 Review management reports and make specific suggestions recommendations actions based on the report
 </li>
 <li>
 Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers
 </li>
 <li>
 Independently direct the implementation of large complex business projects
 </li>
 <li>
 Advise management team on specific business initiatives that need to be undertaken
 </li>
 <li>
 Consult with Group Managers and senior leaders to ensure execution of projects and business initiatives
 </li>
 <li>
 Responsible for all projects executed by Operations team
 
 
 </li>
 </ul>
 
 Project/ Schedule Management
 
 
 
 <ul>
 <li>
 Plan and manage medium to large complex business projects as defined within UST
 </li>
 <li>
 Identify risks and mitigation strategies and implement the same to manage simple small projects/ modules
 </li>
 <li>
 Identify options to Fast track the schedule and plan to implement the same
 </li>
 <li>
 Estimate the work plan and track the activities closely and report the progress on a regular basis
 
 
 </li>
 </ul>
 
 Team Management
 
 
 
 <ul>
 <li>
 Responsible for sourcing allocation performance management of all team members
 </li>
 <li>
 Provide feedback and enable the team to perform independently and grow
 
 
 </li>
 </ul>
 
 Skill Examples
 
 
 
 <ul>
 <li>
 Strong analytical and problem solving skills
 </li>
 <li>
 Strong Leadership skills
 </li>
 <li>
 Ability to advice and influence
 </li>
 <li>
 Strong written and oral communication skills
 </li>
 <li>
 Ability to handle pressure and setbacks
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Ability to meet deadlines and manage multiple priorities
 
 
 </li>
 </ul>
 
 Knowledge Examples
 
 
 
 <ul>
 <li>
 PMP certification or UST internal equivalent certification
 </li>
 <ul>
 <li>
 Excellent working knowledge of IT industry
 </li>
 <li>
 Expert with MS Word Excel PowerPoint MS Visio MS Project
 
 </li>
 </ul>
 </ul>
 
 Additional Comments
 
 
 
 Job Summary: Delivery Manager with Infrastructure Experience to oversee and drive IT infrastructure projects, ensuring seamless execution and alignment with business objectives. The ideal candidate will have strong project management skills, deep expertise in IT infrastructure (cloud, network, security, data centers), and a proven track record of managing large-scale infrastructure deliveries. ________________________________________ Key Responsibilities: Project &amp; Delivery Management:
 
 
 <ul>
 <li>
 Lead end-to-end delivery of IT infrastructure projects, ensuring timely execution and quality delivery.
 </li>
 <li>
 Develop and maintain project plans, timelines, budgets, and resource allocation.
 </li>
 <li>
 Collaborate with cross-functional teams (engineering, security, operations) to align project goals with business needs.
 </li>
 <li>
 Manage risks, dependencies, and issue resolution across infrastructure projects.
 </li>
 <li>
 Ensure compliance with IT governance, security, and regulatory requirements. Infrastructure Management &amp; Optimization:
 </li>
 <li>
 Oversee the implementation of infrastructure solutions, including cloud, data centers, networking, and security.
 </li>
 <li>
 Work with architects and engineers to design scalable, secure, and high-performing infrastructure solutions.
 </li>
 <li>
 Drive automation and DevOps best practices to improve efficiency and deployment speed.
 </li>
 <li>
 Ensure high availability, disaster recovery, and business continuity planning. Stakeholder &amp; Vendor Management:
 </li>
 <li>
 Engage with business stakeholders to gather requirements and define project scope.
 </li>
 <li>
 Collaborate with third-party vendors, ensuring contractual obligations are met.
 </li>
 <li>
 Act as a bridge between technical teams and business leadership to drive project success.
 </li>
 <li>
 Communicate project updates, risks, and mitigation strategies to executives and stakeholders. People &amp; Performance Management:
 </li>
 <li>
 Lead and mentor a team of engineers, project managers, and other IT professionals.
 </li>
 <li>
 Foster a culture of continuous improvement and innovation.
 </li>
 <li>
 Conduct performance reviews and provide feedback to ensure team growth and efficiency. ________________________________________ Required Skills &amp; Qualifications: Technical Expertise:
 </li>
 <li>
 Strong background in IT infrastructure (cloud, networking, security, storage, virtualization, servers).
 </li>
 <li>
 Hands-on experience with cloud platforms (AWS, Azure, GCP).
 </li>
 <li>
 Knowledge of networking concepts (firewalls, VPNs, load balancers, SD-WAN).
 </li>
 <li>
 Experience with DevOps, CI/CD, automation tools (Terraform, Ansible, Kubernetes).
 </li>
 <li>
 Understanding of ITIL, security frameworks, and compliance standards (ISO 27001, NIST, GDPR). Project &amp; Leadership Skills:
 </li>
 <li>
 Proven experience managing multiple infrastructure projects simultaneously.
 </li>
 <li>
 Strong knowledge of Agile, Scrum, Waterfall, and Hybrid delivery models.
 </li>
 <li>
 Ability to manage budgets, contracts, and vendor relationships effectively.
 </li>
 <li>
 Excellent problem-solving and decision-making abilities.
 </li>
 <li>
 Strong communication, leadership, and stakeholder management skills. ________________________________________ Preferred Qualifications:
 </li>
 <li>
 Certifications: PMP, PRINCE2, ITIL, AWS/Azure Solutions Architect, TOGAF.
 </li>
 <li>
 Experience in global IT operations and multi-cloud/hybrid environments.
 </li>
 <li>
 Previous experience working in banking, healthcare, or telecom industries (preferred but not required).
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 Delivery Management,People Management,Stakeholder Management
</div>

Manager II - Operations

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 
 The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process.&nbsp;
 
 &nbsp;
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Ensure process is executed as per the client contract
 
 <ul>
 <li>
 Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Prepare notes from the huddle meetings and share it with the team
 </li>
 <li>
 Prepare and share the performance data of the team with the client at the end of the shift
 </li>
 <li>
 Interact with the client and prepare note to share updates and changes with the team
 </li>
 <li>
 Review the performance on the key process metrices and conduct RCA to improve quality parameters
 </li>
 <li>
 Prepare presentation on weekly and monthly performance data for the manager to be shared with the client
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 <li>
 Be part of the discussion between manager and WFM team on forecast and number of agents required
 </li>
 <li>
 Organize fun hours on Friday for the team to promote team engagement
 </li>
 <li>
 Identify opportunities for automation within the account and share it with the manager
 </li>
 <li>
 Provide details and data to the automation team to support the automation initiative
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Drive performance of the team on the identified metrices of the process&nbsp;
 
 <ul>
 <li>
 Review last 6-8 weeks performance data (RAG) and identify low performers
 </li>
 <li>
 Provide feedback and coach the outliers/ low performers to improve their performance metrices
 </li>
 <li>
 Prepare Performance Coaching &amp; Counselling Plan (PCCP) to document and support the low performers
 </li>
 <li>
 Handhold the employees on performance on process and monitor for improvements
 </li>
 <li>
 Identify training needs for new joiners especially and track their daily progress
 </li>
 <li>
 Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client&rsquo;s end
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Stakeholder Interaction &amp; Management&nbsp;
 
 <ul>
 <li>
 Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts
 </li>
 <li>
 Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc.
 </li>
 <li>
 Participate in monthly review meetings with Account Delivery leadership &nbsp;updating them on the status and progress of the account
 </li>
 <li>
 Work with quality team to ensure the quality improvements as per the delivery standards of the contract
 </li>
 <li>
 Provide timely assistance in case of an escalation and support resolution of escalations/ issues&nbsp;
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Effective Team Management
 
 </li>
 <li>
 Resourcing
 <ul>
 <li>
 Hire adequate and right resources for the team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Talent Management
 <ul>
 <li>
 Ensure adequate onboarding and training for the team members to enhance capability &amp; effectiveness
 </li>
 <li>
 Build an internal talent pool and ensure their career progression within the organization
 </li>
 <li>
 Manage team attrition&nbsp;
 </li>
 <li>
 Drive diversity in leadership positions
 </li>
 </ul>
 </li>
 <li>
 Performance Management
 <ul>
 <li>
 Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
 </li>
 <li>
 Ensure that the Performance Nxt is followed for the entire team
 </li>
 </ul>
 </li>
 <li>
 Employee Satisfaction and Engagement
 <ul>
 <li>
 Lead and drive engagement initiatives for the team
 </li>
 <li>
 Track team satisfaction scores and identify initiatives to build engagement within the team
 </li>
 </ul>
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 3-5 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

First Line Manager (FLM) L2

Roche

<div>
 At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
 
 
 The Position
 
 
 
 Procurement Manager - Research &amp; Development
 
 
 
 
 Roche India &ndash; Roche Services &amp; Solutions
 
 
 
 
 Hyderabad
 
 
 
 A healthier future. It&rsquo;s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
 
 
 That&rsquo;s what makes us Roche.
 
 
 Healthcare is evolving, and Global Procurement is responding by continuously striving for the highest possible performance, taking innovative and strategic approaches to business and supplier partnerships. Global Procurement proactively manages the entire supplier ecosystem, making a vital contribution to improving health outcomes, reducing costs for patients and global healthcare systems, and ensuring that Roche continues doing now what patients need next.
 
 
 
 Your Opportunity:
 
 
 
 This role sits within the Indirect Procurement Delivery group, which covers the core procurement activities from category management, strategic and operational sourcing, supplier management, contracting, content strategy definition, and execution. The Indirect Procurement Delivery group comprises many communities grouping categories of the same value chain or having commonality, including Research &amp; Development, Commercial and Corporate Services, Digital &amp; Technology, and Facilities. The communities are key enablers of strong category expertise while allowing flexibility in the procurement delivery response to the evolving needs of our customers.
 
 
 As a Procurement Manager in Research Services, you will bring analytical thinking, planning, execution, and focus to the procurement sourcing and delivery capability area. Applying both general procurement and specialized knowledge or expertise in a specific commodity or spend area, you will ensure effective and efficient delivery of core procurement services and continuous improvement of automation and content availability.
 
 
 You will collaborate closely with internal procurement (i.e. Chapters and capability areas such as customer relationship management, contracting, solutions, analytics, etc.) and business stakeholders to translate business needs into sourcing and spend management activities and content enhancement.
 
 
 You will work closely with other team members to support customer demand, improve the customer buying experience, deliver on day-to day operational activities, and provide capacity and expertise to deliver productivity and other customer oriented projects/solutions.
 
 
 As a Procurement Manager in Research &amp; Development, you will play a variety of roles according to your experience, knowledge, and general business requirements, including but not limited to:
 
 
 <ul>
 <li>
 You are a Category and sourcing subject matter specialist in Research &amp; Development conducting market and internal analysis to develop strategies and tactical plans for how Roche should source and negotiate for third party goods and services in order to satisfy stakeholder requirements
 </li>
 <li>
 You are a Procurement delivery practitioner delivering and executing sourcing strategies by leveraging spend, category know-how, robust sourcing, negotiation, contracting, supplier management methodologies and frameworks and project management skills.
 </li>
 <li>
 You develop content and automation, translating sourcing outcomes and opportunities into content and automated buying channels that improve business adoption, satisfaction, and overall efficiency.
 
 
 </li>
 </ul>
 
 Who you are:
 
 
 
 <ul>
 <li>
 You hold a university degree, preferably in business or a scientific related discipline like Biological/Life Sciences, Chemistry, Biochemistry or related field
 </li>
 <li>
 You have 5+ year&rsquo;s procurement experience in strategic sourcing, category strategy building and strategic project execution with general contracting understanding and proficiency or relevant related commodity experience, preferably in the Pharmaceutical industry
 </li>
 <li>
 You have experience in procurement systems and processes, and implementation of procurement procedures and strategies across different EU sites
 </li>
 <ul>
 <li>
 RFPs, RFIs, RFQs, market scan/benchmarking
 </li>
 <li>
 Sourcing services for various research functions within Early Discovery across all Europe sites
 </li>
 </ul>
 <li>
 You possess knowledge and experience in the Research Services commodity area (listed below) and awareness of adjacent commodities:
 </li>
 <ul>
 <li>
 Chemistry Services - Medicinal Chemistry, Chemical synthesis, pCMC
 </li>
 <li>
 Toxicology &amp; Pharmacology Toxicology, Safety Pharmacology, Pharmacokinetics, ADME/DMPK
 </li>
 <li>
 Early Drug Discovery Services - Research Biology (in vitro, in vivo), Protein Sciences, HTS, Lead Discovery, assay development
 </li>
 <li>
 Live Animals, Transgenic &amp; Breeding Services
 </li>
 </ul>
 <li>
 You are proficient in collaborating with internal procurement teams and business stakeholders to translate needs into sourcing and spend management activities
 </li>
 <li>
 You have deep knowledge and experience in supplier management, contract negotiations, cost optimization, market research &amp; analysis in R&amp;D categories, and understand the related R&amp;D regulations (e.g. GLP, animal welfare, SHE/K15)
 </li>
 <li>
 You have experience negotiating Research Service Agreement Contracts (FTE agreements, Fee for Service agreements) with global suppliers (EU/US/UK/China/India), CROs, Universities, start-ups to industry leading providers to obtain savings and business partnering
 </li>
 <li>
 You have experience working closely with legal departments to implement and negotiate contracts, including knowledge around legal issues relating to IP, patents, data privacy, data ownership, confidentiality, insurance/liability, and Cell Line Permits/Licenses
 </li>
 <li>
 You have experience providing commercial/contracting support for business stakeholders throughout Europe sites and research functions, including supporting customer demand, improving buying experience, and facilitating day-to-day operational activities
 </li>
 <li>
 You demonstrate curiosity, active listening and a willingness to experiment and test new ideas when appropriate, with the focus very much on continuous learning and improvement
 </li>
 <li>
 You are open-minded and inclusive, generously sharing ideas and knowledge, while being receptive to ideas and feedback from others
 </li>
 <li>
 You have skills in project management
 </li>
 <li>
 You are fluent in English to a Business level
 </li>
 <li>
 Experience with the following suppliers is an asset: Aurigene Pharma Services, Bharat Biotech, Biological E, Chemo, Cohance, Ferring, Indian Immunologicals, Novartis, Sai Life Sciences, and Syngene
 
 
 </li>
 </ul>
 Join our team and enable the strong capability expertise needed to meet the evolving needs of our customers.
 
 
 Who we are
 
 
 A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
 
 
 Let&rsquo;s build a healthier future, together.
 
 
 
 Roche is an Equal Opportunity Employer.
 
</div>

Procurement Manager - Research & Development

NxtWave

<div>
 
 
 Manager &ndash; Business Process Excellence &amp; Assurance
 
 
 
 
 Role Purpose
 
 
 
 To lead NxtWave&rsquo;s Business Process Excellence &amp; Assurance function - driving operational excellence, execution discipline and continuous improvement across the organisation. The role focuses on building data-led, scalable and efficient business processes that enable consistent delivery and sustained growth.
 
 
 
 
 
 
 
 About the Rol
 
 
 
 eWe&rsquo;re looking for a
 
 strategic hands-on leade
 
 r to manage NxtWave&rsquo;s Business Process Excellence &amp; Assurance team - a fast-growing group responsible for identifying process gaps, strengthening execution and driving measurable improvements across all business functions
 
 
 .This role is ideal for someone who thrives at the intersection of
 
 operations, data, quality assurance and problem-solving
 
 . You&rsquo;ll lead multiple improvement projects, connect insights across functions and turn operational data into clear, actionable strategies
 
 
 .You&rsquo;ll collaborate closely with business heads, ensure every initiative is tracked to closure and build systems that make NxtWave&rsquo;s scale story structured, efficient and sustainable
 
 
 
 
 
 
 .
 
 Key Responsibiliti
 
 
 
 
 esTeam Leadership &amp; Delivery Manageme
 
 
 <ul>
 <li>
 ntLead, coach and expand a team of Business Process Excellence &amp; Assurance Specialist
 </li>
 <li>
 s.Define quarterly project roadmaps and ensure timely completion of all assigned initiative
 </li>
 <li>
 s.Maintain high standards of analytical rigour, report quality and stakeholder communicatio
 </li>
 </ul>
 
 
 n.Process Review &amp; Optimizati
 
 
 <ul>
 <li>
 onOversee process reviews across Sales, Product Delivery, Marketing, HR and Support team
 </li>
 <li>
 s.Identify improvement opportunities, design better workflows and ensure consistent execution across function
 </li>
 <li>
 s.Drive closure of improvement actions and ensure measurable impact post-implementatio
 </li>
 </ul>
 
 
 n.Data Analysis &amp; Insight Generati
 
 
 <ul>
 <li>
 onUse business data to identify performance gaps, delays or inefficiencie
 </li>
 <li>
 s.Translate findings into simple, insight-driven reports for leadershi
 </li>
 <li>
 p.Build dashboards that track process health, performance trends and improvement metric
 </li>
 </ul>
 
 
 s.Cross-Functional Collaborati
 
 
 <ul>
 <li>
 onWork closely with business heads and function leads to align priorities and track outcome
 </li>
 <li>
 s.Represent the team in leadership reviews and ensure all agreed actions are execute
 </li>
 <li>
 d.Document learnings and build standard operating frameworks for repeatable succes
 </li>
 </ul>
 
 
 
 
 
 s.
 
 What We&rsquo;re Looking F
 
 
 
 
 or:Experience &amp; Backgro
 
 
 <ul>
 <li>
 und4+ years of experience
 
 in Process Excellence, Business Operations or Strategy &amp; Performa
 
 nce rol
 </li>
 <li>
 es.Minimum 2 years leading teams or cross-functional projec
 </li>
 <li>
 ts.Prior experience
 
 in EdTech or Service Operati
 
 ons preferr
 </li>
 </ul>
 
 
 ed.Analytical &amp; Technical Ski
 
 
 <ul>
 <li>
 llsStrong command of data analysis tools (Excel/Sheets; exposure to SQL or BI tools is a plu
 </li>
 <li>
 s).Ability to draw insights from data and link them to business decisio
 </li>
 <li>
 ns.Familiarity with process design and improvement framewor
 </li>
 </ul>
 
 
 ks.Leadership &amp; Execution Ski
 
 
 <ul>
 <li>
 llsProven ability to translate strategy into executi
 </li>
 <li>
 on.Strong project management and stakeholder handling capabiliti
 </li>
 <li>
 es.Track record of driving change through structured thinking and collaborati
 </li>
 </ul>
 
 
 on.Mindset &amp; Growth Orientat
 
 
 <ul>
 <li>
 ionDetail-oriented, structured and outcome-driv
 </li>
 <li>
 en.Comfortable navigating dynamic, fast-scaling environmen
 </li>
 <li>
 ts.Enthusiastic about leveragi
 
 ng AI and automati
 
 ons to make processes smarter and fast
 </li>
 </ul>
 
 
 er.Communicat
 
 
 <ul>
 <li>
 ionExcellent presentation and storytelling skills - able to simplify data and influence decisio
 </li>
 </ul>
 
 
 
 
 
 ns.
 
 Work Prof
 
 
 <ul>
 <li>
 
 ile:Working D
 
 ays: 5 days (Mon -
 </li>
 <li>
 
 Fri)Work M
 
 ode: Work-from-Office, Hyder
 </li>
 <li>
 
 abadCompensat
 
 ion: As per industry stand
 </li>
 </ul>
 
 
 
 
 
 
 ards
</div>

Manager Business Process Excellence & Assurance

PepsiCo

<div>
 
 
 Overview
 
 
 
 The Product Management team is tasked with articulation of the vision and leading the execution and implementation of PepsiCo&rsquo;s next generation global Digital and Data infrastructure. The scope encompasses the full Strategy &amp; Transformation agenda, leading all Digital and Data product roadmap initiatives, and is intended to manifest as components of a Data/Digital platforms which enable all business functions at Global scale.
 
 
 The IBP Demand &amp; Integrated Planning Product Support will be a critical member of the global IBP product management team and local market team. They own the technical solution delivery of continuous improvement (global product backlog) for Demand &amp; Integrated Planning tool including both functional and technical aspects. The incumbent will provide end user support during o9 platform upgrades and major project releases. This includes deploying global IBP improvements for the live markets. They will work cross functionally with IBP process, Data and IT teams to deliver improvements. The Product Manager will have to adapt to the dynamic needs of the business and ensure IBP is positioned to drive optimal business value. This includes balancing the development of a global product vs. local market needs.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Own and lead the continuous improvement and optimization of the IBP Demand &amp; Integrated Planning product in a life markets, covering both technical and functional aspects.
 </li>
 <li>
 Support Data and Analytics team to ensure all data objects (GDO&rsquo;s), including demand drivers, are defined, documented, and meet all business requirements
 </li>
 <li>
 Continuously identify and address business and user requirements to improve processes, systems architecture, products, and capabilities.
 </li>
 <li>
 Partner with the Data and Analytics team to refine and validate all data objects (GDOs), including demand drivers, ensuring they remain aligned with business needs.
 </li>
 <li>
 Develop and implement proposals and strategies for continuous improvement of the IBP Demand &amp; Integrated Planning process to achieve increased benefits, cost reductions, and optimize software investments.
 </li>
 <li>
 Provide extensive support to end users and IBP COE during o9 platform upgrade by doing the end user training explaining changes and additions and driving adoption
 </li>
 <li>
 Lead the regression tests for IBP Demand &amp; Integrated Planning product at the time of major project releases protecting life markets
 </li>
 <li>
 Own and manage the iterative product roadmap, prioritizing enhancements and new features for the market in collaboration with Global IBP product managers/CoE.
 </li>
 <li>
 Manage and improve cross-workstream dependencies in partnership with Supply Planning teams.
 </li>
 <li>
 Ensure the ongoing delivery of high-quality products, driving a culture of continuous improvement and excellence.
 </li>
 <li>
 Demonstrate a passion for ongoing enhancement and optimization in product design and delivery.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 7+ years of IBP and/or Demand Planning automation or support leveraging industrial standards such as Blue Yonder, Kinaxis, o9. Strong functional knowledge and 4+ years of hands-on experience with at least one of these tools (ideally with o9). Should be well versed with solution design at L1, L2,L3 level.
 </li>
 <li>
 Should have basic understanding of any coding language like Python, SQL or IBPL.
 </li>
 <li>
 7+ years Product management with experience continuously refining strategic product roadmaps and working with cross-functional teams in a highly-matrixed environment preferred
 </li>
 <li>
 5+ years CPG demand planning or similar with a proven track record of driving continuous improvement enhancements.
 </li>
 <li>
 Experience in leading and delivering through external partners
 </li>
 <li>
 Proven experience in refining and optimizing products throughout the lifecycle, including ongoing iterations and enhancements.
 </li>
 <li>
 Experience managing evolving technical and design direction, incorporating user feedback and performance data
 </li>
 <li>
 Bachelor&rsquo;s degree required; degree in quantitative or engineering related field preferred
 </li>
 </ul>
 
 
</div>

Product Manager

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