procurement specialist Jobs in Istanbul Jobs In Istanbul Turkey

procurement specialist

warehouse operations engineer Jobs in Istanbul Jobs In Istanbul Turkey

warehouse operations engineer

assistant cd operations manager Jobs in Istanbul Jobs In Istanbul Turkey

assistant cd operations manager

customer delivery lead Jobs in Istanbul Jobs In Istanbul Turkey

customer delivery lead

customer service specialist Jobs in Istanbul Jobs In Istanbul Turkey

customer service specialist

delivery operations specialist local a136156

Xiaomi Technology

<div>
 
 职位描述：
 
 
 【 2026 campus recruitment】 1.Follow and improve the efficiency of Order Fulfillment Process and ensure on time delivery;
 
 
 2.Follow shipment and revenue target achievement, analyze risks and opportunities;
 
 
 3.Oversee HQ/Local/Channel inventory, prevent stock risks in advance and improve overall ITO;
 
 
 4.Take part in setting up Regional Delivery KPIs, monitor and analyze periodically to improve operational efficiency;
 
 
 5.Keep routinely and closely communication between HQ/Country/Customers to make sure all the delivery information is shared among all parties smoothly &amp; efficiently.
 
 
 
 
 
 职位要求：
 
 
 1.Products delivery or related working experience preferred;
 
 
 2.Bachelor degree (or above) in Supply Chain, Logistics, Business Administration or similar majors;
 
 
 3.Data analytical and logical thinking;
 
 
 4.Good communication skills, fluent in written and spoken English;
 
 
 5.Entrepreneurial mindset, pro-active and problem solving attitude, hardworking;
 
</div>

Delivery Operations Specialist-local(A136156)

Delivery Hero

<div>Company Description 
Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
We are looking for a detail-oriented and proactive Treasury Specialist to join our dynamic team. 
In this role, you will play a key part in managing daily cash operations, optimizing liquidity, and ensuring smooth treasury processes across Turkey and other relevant markets. You will collaborate closely with local entities, banks, and internal stakeholders to support funding activities, streamline payments, and contribute to continuous improvement initiatives within our Treasury function.
We are seeking a professional with strong analytical skills, a hands-on approach, and a passion for process excellence in a fast-paced, international environment.
Your responsibilities:<ul><li>
Monitor daily cash position and prepare related reports (Cash Reporting)</li><li>
Support the preparation of short- and medium-term cash flow forecasts and liquidity plans for Turkey and relevant countries</li><li>
Provide operational support in funding process and cash repatriation transactions from local entities to the central treasury</li><li>
Execute and monitor daily payments (local, intercompany, investment settlements) through banking platforms</li><li>
Coordinate with local and foreign banks regarding trade finance instruments (letters of guarantee etc.)</li><li>
Contribute to working capital management initiatives</li><li>
Utilize and help maintain SAP Treasury and other Treasury Management Systems</li><li>
Manage bank account lifecycle, including account openings/closures and user authorization processes through region</li><li>
Maintain healthy bank relationships and ensure timely processing of banking documentation</li><li>
Provide documentation and support during internal/external audit and compliance reviews</li><li>
Participate in continuous improvement and treasury projects such as digitalisation</li><li>
Support in ad-hoc administiration</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Business Administration, Finance, Economics, or a related field</li><li>
Minimum of 5-8 years of experience in Treasury, Banking Operations, or Finance</li><li>
Experience in multinational or regional treasury environments is a strong plus</li><li>
Hands-on experience with SAP, TMS, and online banking platforms</li><li>
Advanced proficiency in MS Excel</li><li>
Strong command of English (both written and spoken)</li><li>
Analytical mindset with attention to detail and strong problem-solving skills</li><li>
Ability to work collaboratively in a fast-paced, dynamic environment</li></ul> 
Additional Information 
<ul><li>
A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!</li><li>
A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!</li><li>
Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!</li><li>
Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)</li><li>
A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!</li><li>
Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!</li><li>
A comprehensive private health insurance that will never let you down when you need it!</li><li>
The Yemeksepeti family! Always smiling and high communication skills!</li><li>
A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!</li></ul>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni<div></div>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</div>

Treasury Specialist

Roche

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div>
We are looking for a Logistics Operations Specialist at Roche Diagnostics.<div>
About the Role</div>
At Roche Diagnostics Turkey, the Logistics Operations Specialist plays a strategic role in the end-to-end management of logistics processes. 
This position is responsible not only for executing daily operations but also for driving efficiency, system accuracy, digital transformation, and a culture of continuous improvement.
The role supports Roche&rsquo;s operational excellence vision across 3PL management, SAP integration, inventory optimization, transportation non-conformance management, sustainability, and budget control.<div>
Key Responsibilities:</div><div>
Operational Excellence &amp; System Accuracy</div><ul><li>
Systematically monitor inbound and outbound operations, ensuring data accuracy between SAP and 3PL systems</li><li>
Identify transportation or SAP-related issues, create tickets to the global support team, and manage resolution through IT or other stakeholders (e.g., e-invoice partners)</li><li>
Analyze inventory discrepancies and manage return or disposal processes as required</li><li>
Conduct monthly stock counts with 3PL, verify system accuracy for occupied and empty locations, and coordinate annual count preparations</li><li>
Ensure full compliance of logistics operations with GDP, SHE, environmental, and quality standards (Roche Global Standards &amp; MQMS)</li><li>
Manage waste and disposal processes in line with Roche&rsquo;s environmental sustainability principles</li></ul> 
Inventory &amp; Warehouse Management<ul><li>
Analyze slow-moving inventory to maintain optimal stock levels and proactively manage shelf-life control and disposal planning</li><li>
Perform stock corrections and improvement actions, ensuring location-based optimization in line with fluctuating sales volumes</li><li>
Oversee physical destruction activities and coordinate the preparation of quarantined materials for disposal</li></ul>
Transportation &amp; Network Optimization<ul><li>
Collaborate closely with 3PL partners on vehicle capacity and network optimization to improve efficiency</li><li>
Support the preparation of distribution plans and city-based delivery schedules</li><li>
Enhance operational efficiency and cost effectiveness in transportation flows</li></ul> 
Digitalization &amp; Process Improvement<ul><li>
Utilize digital tools such as SAP, Power BI, and Tableau to measure performance and identify improvement opportunities</li><li>
Actively contribute to automation, data integrity, and system integration projects</li><li>
Foster a continuous improvement mindset and support the implementation of Lean methodologies</li></ul> 
Collaboration &amp; Stakeholder Management<ul><li>
Build strong cross-functional collaboration with global, regional, and local stakeholders (Order Management, Finance, Quality, IT, 3PL, etc.)</li><li>
Support transparent information flow between global and local processes to ensure operational visibility</li><li>
Actively participate in regional and global logistics projects (e.g., process harmonization, 3PL transition, SAP EWM rollout)</li></ul>
Reporting, Analysis &amp; Performance Management<ul><li>
Prepare monthly operational KPI reports and reconcile findings with 3PL data to identify gaps</li><li>
Track logistics performance indicators (KPIs), perform root cause analyses, and develop improvement plans</li><li>
Generate actionable insights from operational data to support strategic planning</li><li>
Prepare stock level, disposal, and shipment reports, providing analytical support where needed</li></ul> 
Financial &amp; Budget Management<ul><li>
Communicate material requirements to the procurement team via ERP (operational purchases, disposal, packaging, pallets, etc.)</li><li>
Manage related logistics (OPEX) budgets and verify all service invoices for approval</li><li>
Identify and report cost efficiency opportunities to management</li></ul><div> 
Who You Are</div><ul><li>
Bachelor&rsquo;s degree in a relevant field</li><li>
Minimum 5 years of experience in Supply Chain, Logistics Operations, or Inventory Control</li><li>
Preferably experienced in Diagnostics or Pharmaceutical distribution sectors</li><li>
Proficient in SAP (MM &amp; E-WM), Power BI, Tableau, Excel, and PowerPoint</li><li>
Strong command of English, both written and spoken</li><li>
Experienced in SAP interfaces, and capable of managing e-invoice and e-waybill integrations</li><li>
Solid knowledge of warehouse operations (3PL management experience is an asset)</li><li>
Analytical thinker with strong communication and problem-solving skills</li><li>
Able to collaborate effectively across multiple departments within the supply chain</li></ul> 
Available to work on-site 5 days per week at the Tuzla DHL Asya 1 facility<div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.
Roche is an Equal Opportunity Employer.</div>

Head of Manufacturing & QC Application Support (m/w/d)

Trendyol Group

<div>
 
 
 About the Team
 
 
 
 Trendyol Express is the next-generation, global delivery platform that prioritizes customers, leveraging cutting-edge technology, flexible operational infrastructure, and a dedicated, strong team. With a fast-paced and collaborative culture, we overcome challenges through data, agility, and teamwork. As we expand across regions, we set new standards in logistics &mdash; delivering impact at every step.
 
 
 
 
 
 
 About The Role
 
 
 
 As a Cross Border Operations Professional, you will be the link between Trendyol Express and our international logistics partners. You&rsquo;ll help build and run our operations from the ground up, manage first-mile coordination between warehouses and cargo partners and track their performance. By following key KPIs and taking action when needed, you'll ensure smooth and reliable deliveries. You&rsquo;ll also create simple and effective solutions to improve operations and offer the best possible delivery experience to our customers.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Building and running a start-up business operation from scratch
 </li>
 <li>
 Manage first-mile coordination between our warehouse and cargo partners and follow up on their performance as a stakeholder management scope
 </li>
 <li>
 Follow KPI's and perform corrective activities in case of needs
 </li>
 <li>
 Create effective solutions to operational problems
 </li>
 <li>
 Create new alternative solutions to give the best delivery experience to customer
 </li>
 </ul>
 
 
 
 
 
 Expected Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from reputable universities (engineering, business administration, economy, etc.)
 </li>
 <li>
 Minimum 3 years of experience in e-commerce and/or retail logistics
 </li>
 <li>
 E-commerce and/or cross-border logistics experience, air and/or road cargo transportation, and project management know-how are a must
 </li>
 <li>
 Experience in related operations such as e-fulfillment, cross-dock, cargo/distribution, etc. is a plus
 </li>
 <li>
 Customer and solution-oriented, having an analytical mindset, customer and result-oriented approach, conflict management skills
 </li>
 <li>
 Good at with MS Office programs
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 This position includes specialist, senior specialist experiences
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience working with international stakeholders or multicultural teams
 </li>
 <li>
 Familiarity with customs regulations and international trade compliance
 </li>
 <li>
 Knowledge of international delivery models (e.g. DDP, DAP, incoterms)
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 A hybrid working model with flexibility &mdash;
 
 a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
 
 
 
 A customizable FlexBenefits budget &mdash;
 
 Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
 
 
 
 Comprehensive wellbeing support &mdash;
 
 Take advantage of our extended health package, which includes annual mini health screenings, access to location-based in-house doctors, psychologist and dietitian support, and HPV vaccination coverage.
 
 
 
 Personalized training allowance and learning opportunities &mdash;
 
 Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
 
 
 
 Responsibility from day one &mdash;
 
 Take full ownership from the start in a culture where every voice is heard and valued.
 
 
 
 A diverse, international team &mdash;
 
 Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
 
 
 
 Opportunities to grow with the best &mdash;
 
 Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
 
 
 
 Meaningful connections beyond tasks &mdash;
 
 Be part of team rituals, events, and social activities that help us stay connected and inspired.
 
 
 
 
 
 
 Take the Next Step
 
 
 
 If this role excites you, apply now and let&rsquo;s take the next step together.
 
 
 Want to get to know the team better first? Explore our
 
 Career Website
 
 ,
 
 LinkedIn
 
 , or
 
 YouTube
 
 to learn more about #LifeatTrendyol and how we work.
 
</div>

Trendyol Express - Cross Border Operations Professionals

Noatum Logistics

<div>
 
 We are looking for a new team member to join us as
 
 Isotank Operations Specialist
 
 for our Isotank Container Department in Noatum T&uuml;rkiye &Idot;stanbul Office.
 
 
 
 
 
 Job Description
 
 
 
 
 
 We are currently recruiting for
 
 Isotank Operations Specialist
 
 to join our Isotank Container Department. You will be joining a professional and international team with extensive knowledge of the industry. Working closely with our customers and vendors, you will provide customers with excellent service. Your expertise ensures that we will continue to set the industry benchmark for seamless and efficient operations.
 
 
 
 
 
 Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products with a fleet of more than 50,000 tank containers.
 
 
 
 
 
 We help our customers improve their supply chain management, by minimizing costs and increasing efficiency. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future. Our people share our business goals to continuously improve, innovate and challenge the everyday.
 
 
 
 
 
 What You Will Be Doing
 
 
 
 
 
 As Isotank Operations Specialist, you will execute operational logistics requirements necessary for the successful import and/or export of orders as accepted by STC, to the customer&rsquo;s satisfaction.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Plan and execute logistics requirements necessary for the successful export and/or import of orders as accepted by STC, to the customer&rsquo;s satisfaction; Accomplish tasks before deadline given by Isotank Container Director.
 </li>
 <li>
 Manage day-to-day operational emergencies in your area and to inform Isotank Container Director any serious incidents.
 </li>
 <li>
 Work cooperatively with colleagues to balance workloads, resulting in the effective and timely updating of necessary information, customer communication, freight billing, collections and documentation requirements.
 </li>
 <li>
 Colloborating with the Isotank Container Team weekly, monthly and end of month activities demanded by the business and come up with resolution of any cost control or invoicing issues.
 </li>
 <li>
 Execution of the entire operation process for the customers under her/his responsibility,
 </li>
 <li>
 Execution of all coordination with Stolt, equipment selection, follow-up,
 </li>
 <li>
 Processing of reservations from Stolt or local customers,
 </li>
 <li>
 Ensuring the flow of information by making timely and complete notifications to all relevant units,
 </li>
 <li>
 Tank container selection, execution of internal transportation process, follow-up of temporary acceptance procedures,
 </li>
 <li>
 Opening and tracking files in the Stolt program,
 </li>
 <li>
 Creating files in SOFT program, making income/expense entries,
 </li>
 <li>
 Following the customs stages of the organized shipments,
 </li>
 <li>
 Follow-up, control and preparation of documentation (HBL &amp; MBL) processes,
 </li>
 <li>
 Printing HBL and issuing invoices after the ship's departure,
 </li>
 <li>
 Ensuring that the relevant documents are delivered to the customers by proceeding in coordination with the finance unit,
 </li>
 <li>
 Resolving erroneous invoices by negotiating with the ship owner or suppliers,
 </li>
 <li>
 Complete and timely preparation of periodic reports.
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree,
 </li>
 <li>
 Minimum 2 year operations experience in the tank container industry or a comparable alternative.
 </li>
 <li>
 Advanced level of English.
 </li>
 <li>
 Strong international experience, and awareness of cultures.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Must be ethical, impartial, organized, detail oriented and able to prioritize, and set goals.
 </li>
 </ul>
 
 
</div>

Isotank Operations Specialist

Workforce İnsan Kaynakları

<div>
 
 We are looking for a "
 
 Logistics &amp; Customer Operations Specialist
 
 " for our customer.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Support the Foreign Trade &amp; Logistics Manager in all export and shipment-related activities
 </li>
 <li>
 Receive and process customer and internal orders, ensuring accurate and timely data entry into the system
 </li>
 <li>
 Coordinate with the Sales Manager regarding order confirmations, delivery schedules, and shipment priorities
 </li>
 <li>
 Prepare and follow up on export documentation and shipment status with forwarders, customs brokers, and logistics partners
 </li>
 <li>
 Ensure timely and compliant execution of shipments and maintain proactive communication with all stakeholders
 </li>
 <li>
 Keep organized records of orders, shipments, and customer communications
 </li>
 <li>
 Assist in resolving operational issues and contribute to process improvements within customer and logistics operations
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in International Trade, Business Administration, or a related field
 </li>
 <li>
 Minimum 3 years of experience in export operations, logistics, or customer operations
 </li>
 <li>
 Solid understanding of international trade and shipment processes
 </li>
 <li>
 Strong communication and coordination skills across departments and with external partners
 </li>
 <li>
 Good command of English, both written and verbal
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Proficiency in ERP systems and MS Office applications
 </li>
 <li>
 Solution-oriented mindset and ability to work in a fast-paced environment
 </li>
 <li>
 Located in Istanbul European side
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Workforce &Idot;nsan Kaynaklar&inodot; ve Dan&inodot;&scedil;manl&inodot;k Hizmetleri Ltd.&Scedil;ti.Under the supervision of &Idot;&scedil;kur(Turkey Employment Organization), it is a private employment agency with license number 897 dates 14.12.2022
 
 
</div>

Logistics & Customer Operations Specialist

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist &ndash; Regional Customer Success Operations, Services
Overview
 
 
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
 
 
Our Regional Customer Success teams play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for customer experience, this team is accountable for a strong onboarding experience, providing ongoing strategic support, and fostering long-term relationships.
 
 
They work collaboratively with cross-functional teams to address customer needs, gather feedback on product improvements, develop tailored strategies that enhance customer satisfaction and retention, build customer advocacy to support our B2B marketing campaigns and create leads for value expansion for our Business Development teams. By focusing on proactive engagement and personalized service with our customers, the team is dedicated to driving customer value and contributing to the overall growth of the organization. 
 
 
 
About the Role
 
 
Are you passionate about building scalable operations that empower customer-facing teams to deliver exceptional value? Join Mastercard&rsquo;s Services Customer Success team as a Customer Success Operations Sr. Specialist. In this role, you&rsquo;ll help shape the future of customer success operations across a global, growing organization. You&rsquo;ll support the development of tools, processes, and insights that enable our teams to deliver consistent, high-impact customer experiences.
 
 
The Sr. Specialist of Services Global Customer Success Operations reports to the Vice President, Customer Success within the EEMEA regional customer success team and will support in the development and delivery of strategic priorities for Customer Success within Mastercard Services. The primary focus of the role will be to support best-in-class Customer Success Operations Mastercard Services&rsquo; business. You will be working within the region to enable common operating models and playbooks across CS teams, including developing flexible frameworks for key tools and customer segmentation strategies, creating a strong measurement framework of metrics and KPIs to evaluate performance and provide actionable insights to our colleagues. 
 
 
 
Responsibilities will include:
 
 
Strategy &amp; Process Design
 
Support the execution of the Customer Success (CS) Operations roadmap for Mastercard Services
 
 
Partner with leadership to define and evolve playbooks, risk detection, segmentation strategies, and engagement frameworks; with clear tracking of outcomes
 
 
Support the implementation of scalable CS practices across diverse product lines and customer segments
 
 
Systems &amp; Tools
 
 
Support the configuration and adoption of Gainsight and other systems in the CS tech stack (e.g., Salesforce, Tableau)
 
 
Implement integrated workflows that support white-glove, scaled, and digital CS motions
 
 
Collaborate with internal teams to train, support adoption, and collect feedback to prioritize enhancements and ensure seamless user experiences
 
 
Metrics &amp; Insights
 
 
Track KPIs to measure CS performance and customer health
 
 
Build dashboards and reports for stakeholders ranging from executives to front-line teams
 
 
Track leading indicators of positive outcomes and perform analysis to identify trends that enable action
 
 
Collaboration &amp; Enablement
 
 
Work with Product, Value Enablement, and Program teams to embed CS metrics into broader business KPIs
 
 
Champion CS best practices across the organization and support change management initiatives
 
 
Conduct research on emerging trends (e.g., AI in CS) to inform strategy and innovation 
 
 
 
All About You 
 
Required Skills: 
Operational Excellence experience in the areas of sales strategy and operations, sales excellence, delivery excellence, etc.
 
 
Advanced expertise with Excel, automating data intake, mapping and calculations across datasets, pivot tables and charts 
 
Experience as Salesforce Administrator, creating reports and dashboards. 
 
Strong analytical skills with experience in visual storytelling and a talent for choosing appropriate graphs and visuals to deliver an impactful message with data
 
 
Passion for understanding entreprise data models and investigating connections between data sources. 
 
Proven ability to design scalable processes and translate technical capabilities into business value
 
 
Strong verbal and written communication skills to effectively convey the vision, goals, and progress of customer success initiatives
 
 
Ability to work globally and cross-functionally; persuasive through influence with stakeholders to gain buy-in
 
 
High degree of ownership, optimizing processes to enhance efficiency and fostering a culture of excellence and continuous improvement
 
 
Experience in managing organizational changes, training colleagues, and ensuring adoption of new processes and technologies including AI
 
 
Passionate about delivering for our customers; always exhibits &amp; champions a customer-centric mentality
 
 
Preferred Skills: 
 
Experience with Gainsight or similar Customer Success platform, a plus
 
 
Experience integrating with other technology solutions in the customer success space (e.g. Gainsight, Salesforce, Tableau, etc.) to create seamless and easy-to-use processes
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Senior Specialist – Regional Customer Success Operations, Services

Explore 746+ Delivery operations specialist local a136156 in Istanbul Jobs In Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.