Logistics & Customer Operations Specialist

We are looking for a " Logistics & Customer Operations Specialist " for our customer.

Responsibilities

• Support the Foreign Trade & Logistics Manager in all export and shipment-related activities
• Receive and process customer and internal orders, ensuring accurate and timely data entry into the system
• Coordinate with the Sales Manager regarding order confirmations, delivery schedules, and shipment priorities
• Prepare and follow up on export documentation and shipment status with forwarders, customs brokers, and logistics partners
• Ensure timely and compliant execution of shipments and maintain proactive communication with all stakeholders
• Keep organized records of orders, shipments, and customer communications
• Assist in resolving operational issues and contribute to process improvements within customer and logistics operations

Qualifications

• Bachelor’s degree in International Trade, Business Administration, or a related field
• Minimum 3 years of experience in export operations, logistics, or customer operations
• Solid understanding of international trade and shipment processes
• Strong communication and coordination skills across departments and with external partners
• Good command of English, both written and verbal
• Strong organizational skills and attention to detail
• Proficiency in ERP systems and MS Office applications
• Solution-oriented mindset and ability to work in a fast-paced environment
• Located in Istanbul European side

Workforce İnsan Kaynakları ve Danışmanlık Hizmetleri Ltd.Şti.Under the supervision of İşkur(Turkey Employment Organization), it is a private employment agency with license number 897 dates 14.12.2022