dental front office assistant

Heartland Dental

<div><div>Creekside Dental Care in New Braunfels, Tx is looking for a Business Assistant to join our team. We are a state of the art office with a patient focused atmosphere. We are looking for a skilled Business Assistant to join our family. Our ideal candidate would be comfortable working with Dentrix, verifying insurance , submitting claims, presenting treatment, and overall a positive asset to our team! 
Supporting our front office as a Business Assistant, you&rsquo;ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America&rsquo;s Greatest Workplaces and America&rsquo;s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.</div><div> 
More about the role<ul><li>
Greet and welcome patients as they enter the office to create a great first impression of our team</li><li>
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies</li><li>
Utilize Dentrix for patient scheduling and records</li><li>
Schedule and confirm appointments for multiple providers in the office</li><li>
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
</li><li>Post insurance and patient payments and process accounts receivables</li><li>
Review treatment plan fees and payment options with patients</li><li>
Partner with the providers and team to implement Heartland Dental systems to optimize office potential</li></ul> 
What You&rsquo;ll Gain<ul><li>
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)</li><li>
Front loaded education and training, providing you the opportunity to develop to your full potential</li><li>
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential</li><li>
Access to on-demand Daily Pay</li></ul></div><div>
Minimum Qualifications<ul><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Excellent communication and organizational skills</li><li>
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.</li></ul> 
Preferred Experience<ul><li>
1+ years of experience in a dental or medical setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li></ul> 
Physical Requirements:<ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person) periodically throughout the year</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL &amp; TN.</li></ul> 
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. 
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</div></div>

Dental Front Office Assistant

Affordable Dentures & Implants

We are looking for a Front Desk Auxiliary to join our team!
 Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
 
JOB PURPOSE: 
The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
 
ESSENTIAL FUNCTIONS: 
<ul>
<li>Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily</li>
<li>Ensure patients are comfortable while in the office</li>
<li>Answer patients’ routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing</li>
<li>Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)</li>
<li>Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier</li>
<li>Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances</li>
<li>Inventory and order office supplies and forms as instructed</li>
<li>Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers</li>
<li>Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office</li>
<li>Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly</li>
<li>Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department</li>
<li>Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed</li>
<li>May perform chair-side assisting as needed</li>
<li>Perform miscellaneous job-related duties as assigned</li>
<li>Minimal travel may be required for training and/or continuing education purposes</li>
<li>Other duties as assigned</li>
</ul>
EDUCATIONAL REQUIREMENTS: 
<ul>
<li>Must have 2 – 5 years’ experience working in a dental office (including patient scheduling)</li>
</ul>
GENERAL KNOWLEDGE, SKILLS & ABILITIES: 
<ul>
<li>Strong organization skills</li>
<li>Ability to work in a high volume, fast paced environment</li>
<li>Ability to multi-task</li>
<li>Leadership skills/experience</li>
<li>Dentrix experience preferred</li>
<li>CareCredit experience preferred</li>
<li>Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes</li>
</ul>
Benefits
 We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include, group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.
 
About Affordable Care
 Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com).
 #ADIAUX

We are looking for a Front Desk Auxiliary to join our team!
 Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
 
JOB PURPOSE: 
The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
 
ESSENTIAL FUNCTIONS: 
<ul>
<li>Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily</li>
<li>Ensure patients are comfortable while in the office</li>
<li>Answer patients’ routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing</li>
<li>Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)</li>
<li>Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier</li>
<li>Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances</li>
<li>Inventory and order office supplies and forms as instructed</li>
<li>Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers</li>
<li>Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office</li>
<li>Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly</li>
<li>Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department</li>
<li>Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed</li>
<li>May perform chair-side assisting as needed</li>
<li>Perform miscellaneous job-related duties as assigned</li>
<li>Minimal travel may be required for training and/or continuing education purposes</li>
<li>Other duties as assigned</li>
</ul>
EDUCATIONAL REQUIREMENTS: 
<ul>
<li>Must have 2 – 5 years’ experience working in a dental office (including patient scheduling)</li>
</ul>
GENERAL KNOWLEDGE, SKILLS & ABILITIES: 
<ul>
<li>Strong organization skills</li>
<li>Ability to work in a high volume, fast paced environment</li>
<li>Ability to multi-task</li>
<li>Leadership skills/experience</li>
<li>Dentrix experience preferred</li>
<li>CareCredit experience preferred</li>
<li>Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes</li>
</ul>
Benefits
 We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include, group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.
 
About Affordable Care
 Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com).

We are looking for a Front Desk Auxiliary to join our team!
 Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
 
JOB PURPOSE: 
The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
 
ESSENTIAL FUNCTIONS: 
<ul>
<li>Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily</li>
<li>Ensure patients are comfortable while in the office</li>
<li>Answer patients’ routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing</li>
<li>Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)</li>
<li>Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier</li>
<li>Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances</li>
<li>Inventory and order office supplies and forms as instructed</li>
<li>Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers</li>
<li>Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office</li>
<li>Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly</li>
<li>Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department</li>
<li>Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed</li>
<li>May perform chair-side assisting as needed</li>
<li>Perform miscellaneous job-related duties as assigned</li>
<li>Minimal travel may be required for training and/or continuing education purposes</li>
<li>Other duties as assigned</li>
</ul>
EDUCATIONAL REQUIREMENTS: 
<ul>
<li>Must have 2 – 5 years’ experience working in a dental office (including patient scheduling)</li>
</ul>
GENERAL KNOWLEDGE, SKILLS & ABILITIES: 
<ul>
<li>Strong organization skills</li>
<li>Ability to work in a high volume, fast paced environment</li>
<li>Ability to multi-task</li>
<li>Leadership skills/experience</li>
<li>Dentrix experience preferred</li>
<li>CareCredit experience preferred</li>
<li>Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes</li>
</ul>
Benefits
 We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include, group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.
 
About Affordable Care
 Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com). #DA

Ocean Smile

Warm family friendly dental office in East LA/Montebello looking for a full time DENTAL ASSISTANT OR FRONT OFFICE to join our team. Willing to consider a range of experience from new grads to RDA for the dental assistant position; and no experience to experienced front office position.Job Type: Full-timePay: $17.00 - $27.00 per hourExperience:<ul><li>Dental Assisting or front office: 1 year (Required)</li></ul>Work Location: In person

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