dental prosthetist

Community First Dental

<div>
 
 About Us
 
 
 
 At
 
 Community First Dental
 
 , were committed to providing high-quality, compassionate dental care and we know that excellent patient experiences begin with excellent systems and communication.
 
 
 Were a growing dental practice based in
 
 Sterling, Virginia
 
 , seeking a dedicated
 
 Dental Virtual Assistant
 
 who can bridge the gap between
 
 patient communication
 
 and
 
 insurance administration
 
 in a long-term, full-time remote role.
 
 
 If you have a strong attention to detail, excellent communication skills, and experience in dental operations, this position offers an opportunity to grow with a supportive, modern dental practice.
 
 
 
 Role Overview
 
 
 
 The
 
 Dental Virtual Assistant (Hybrid Role)
 
 will play a dual part in our team:
 
 
 <ul>
 <li>
 Providing frontline communication and scheduling support to patients.
 </li>
 <li>
 Managing insurance verification, claims, and billing coordination to ensure operational accuracy.
 
 
 
 </li>
 </ul>
 Youll collaborate daily with our dentists, billing staff, and office manager to make sure patients feel supported from their first call to their final claim.
 
 
 
 Key Responsibilities
 
 
 
 
 Patient Communication &amp; Scheduling
 
 
 
 <ul>
 <li>
 Handle inbound and outbound calls, text messages, and emails with empathy and professionalism.
 </li>
 <li>
 Schedule, confirm, or reschedule patient appointments using Curve Dental and NexHealth.
 </li>
 <li>
 Conduct new patient intake: collect personal, contact, and insurance details.
 </li>
 <li>
 Follow up with patients for missed or canceled appointments, hygiene recalls, or pending treatments.
 </li>
 <li>
 Perform pain triage during patient calls, assessing urgency and routing appropriately.
 </li>
 <li>
 Communicate financial estimates and pre-authorization requirements when applicable.
 
 
 
 </li>
 </ul>
 
 Insurance Verification &amp; Billing Support
 
 
 
 <ul>
 <li>
 Verify patient insurance eligibility and benefits via portals or phone before appointments.
 </li>
 <li>
 Review coverage for preventive, basic, major, orthodontic, and implant services.
 </li>
 <li>
 Identify plan-specific details such as deductibles, waiting periods, and downgrades.
 </li>
 <li>
 Prepare and submit insurance claims through Curve, attaching required documents (X-rays, narratives, perio charts).
 </li>
 <li>
 Follow up on pending or denied claims, correct and resubmit as needed.
 </li>
 <li>
 Post insurance payments and adjustments based on Explanation of Benefits (EOBs).
 </li>
 <li>
 Upload all claim documentation in patient records and maintain claim tracking logs.
 
 
 
 </li>
 </ul>
 
 Administrative &amp; Coordination Tasks
 
 
 
 <ul>
 <li>
 Record all activity accurately in Hubstaff for time tracking and task accountability.
 </li>
 <li>
 Maintain patient records and internal spreadsheets for verification and claim progress.
 </li>
 <li>
 Communicate proactively with the clinical and billing team through Slack or Signal.
 </li>
 <li>
 Provide a brief end-of-day summary of completed work and pending items.
 </li>
 <li>
 Support internal workflow improvements and patient satisfaction initiatives.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in a dental office or dental insurance role is required.
 </li>
 <li>
 Familiarity with dental terminology, procedure codes (CDT), and claims processes.
 </li>
 <li>
 Excellent verbal and written communication skills in English.
 </li>
 <li>
 Strong attention to detail and ability to manage multiple concurrent tasks.
 </li>
 <li>
 Experience using Curve Dental, Dentrix, Open Dental, NexHealth, or similar platforms.
 </li>
 <li>
 Comfortable working in a remote environment with tools like Hubstaff, Slack, and Google Sheets.
 </li>
 <li>
 Reliable internet connection and quiet workspace suitable for phone communication.
 
 
 
 </li>
 </ul>
 
 Schedule &amp; Compensation
 
 
 
 <ul>
 <li>
 Full-time, remote position
 </li>
 <li>
 Flexible schedule aligned with U.S. Eastern Time (Virginia) hours
 </li>
 <li>
 Approximately 4045 hours per week
 </li>
 <li>
 Pay: USD $6/hour, paid bi-weekly via Wise, based on approved Hubstaff activity logs
 
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work with a friendly, growth-oriented team that values long-term collaboration.
 </li>
 <li>
 Gain experience across clinical, administrative, and insurance functions.
 </li>
 <li>
 Opportunity to grow within the dental industry and expand your professional skills.
 </li>
 <li>
 Be part of a practice that values empathy, accuracy, and teamwork.
 
 </li>
 </ul>
</div>

Dental Virtual Assistant

Dandy

<div>
 Dandy is transforming the massive and antiquated dental industry&mdash;an industry worth over $200B. Backed by some of the world&rsquo;s leading venture capital firms, we&rsquo;re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world&mdash;empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
 
 
 
 About The Role
 
 
 
 We are seeking an experienced and people-driven
 
 Senior Manager
 
 to lead operations for our
 
 Dental Design Center (DDC) in Egypt
 
 . In this role, you&rsquo;ll oversee a team of 500+ skilled CAD/CAM Designers responsible for producing high-quality dental restorations that meet our global standards of excellence.
 
 
 You&rsquo;ll own the day-to-day operations of the Egypt site &mdash; managing performance, quality, staffing, and engagement &mdash; while partnering closely with global leaders across Operations, Product, Training, HR, and Engineering. This is a hands-on leadership role for someone who thrives in dynamic, high-growth environments and is passionate about developing people, improving processes, and driving operational excellence.
 
 
 
 Key Responsibilities
 
 
 
 
 Operational Leadership
 
 
 
 <ul>
 <li>
 Oversee all daily operations for the Egypt Dental Design Center, ensuring timely, high-quality delivery of dental restoration designs.
 </li>
 <li>
 Manage staffing levels, scheduling, and workload allocation to meet productivity and customer delivery goals.
 </li>
 <li>
 Track and manage site-level KPIs related to quality, output, and efficiency; identify and resolve performance gaps proactively.
 </li>
 <li>
 Partner with global operations and workforce planning to align resources with business demand.
 </li>
 <li>
 Ensure compliance with company policies, safety standards, and local labor regulations.
 </li>
 <li>
 Define and own the future workforce strategy in Egypt
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Development
 
 
 
 <ul>
 <li>
 Lead, coach, and mentor a team of managers, team leads, and CAD/CAM designers.
 </li>
 <li>
 Foster a culture of accountability, teamwork, and professional growth.
 </li>
 <li>
 Conduct regular performance reviews, identify top talent, and develop succession plans.
 
 
 </li>
 </ul>
 Partner with HR and Training teams to support onboarding, upskilling, and continuous learning initiatives.
 
 
 
 Quality &amp; Process Improvement
 
 
 
 <ul>
 <li>
 Implement standardized workflows, QA programs, and design review processes to ensure consistency across output.
 </li>
 <li>
 Collaborate with Product and Engineering to improve tools, systems, and automation supporting design accuracy and efficiency.
 </li>
 <li>
 Identify process bottlenecks and lead initiatives that improve cycle times, reduce rework, and elevate quality.
 </li>
 <li>
 Champion Lean and continuous improvement principles across the design center.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Serve as the primary liaison between the Egypt DDC and global Operations, HR, and Product teams.
 </li>
 <li>
 Support the rollout of global initiatives, tools, and new product workflows at the site level.
 </li>
 <li>
 Provide feedback and insights from the Egypt team to inform global process and workforce strategies.
 </li>
 <li>
 Partner with global leadership on business continuity planning and resource scalability.
 
 
 </li>
 </ul>
 
 Culture &amp; Engagement
 
 
 
 <ul>
 <li>
 Build and sustain a positive, inclusive culture that supports engagement, innovation, and excellence.
 </li>
 <li>
 Drive employee engagement initiatives that increase retention and satisfaction.
 </li>
 <li>
 Promote open communication and collaboration between Egypt-based teams and HQ stakeholders.
 
 
 </li>
 </ul>
 
 Key Qualifications
 
 
 
 <ul>
 <li>
 8+ years of experience in operations or workforce management, ideally within high-volume, service, or tech-enabled environments.
 </li>
 <li>
 Demonstrated success leading large teams (100+ employees) in a production or design setting.
 </li>
 <li>
 Strong operational background with expertise in performance management, process optimization, and quality control.
 </li>
 <li>
 Skilled people leader with experience developing managers and building high-performing teams.
 </li>
 <li>
 Data-driven and comfortable using metrics and analytics to inform decisions.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to work cross-functionally and cross-culturally.
 </li>
 <li>
 Fluency in English required; Arabic proficiency is a plus.
 </li>
 <li>
 Based in Egypt with the ability to work onsite daily.
 
 
 </li>
 </ul>
 
 Nice-to-Have
 
 
 
 <ul>
 <li>
 Experience in digital manufacturing, CAD/CAM design, or dental/medical production environments.
 </li>
 <li>
 Background in engineering, operations management, or a related technical discipline.
 </li>
 <li>
 Experience implementing Lean, Six Sigma, or continuous improvement methodologies
 
 
 </li>
 </ul>
 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off&mdash;ensuring our team members are supported no matter where they live and work.
 
 
 Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
 
 
 Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!
</div>

Country Operations Manager, DDC Egypt

3Sixty

<div>
 
 The Role
 
 
 
 We are looking for a highly skilled and meticulous
 
 Dental Surgical Guides CAD Designer
 
 to join our growing team. In this role, you will be responsible for the digital design workflow to produce high-quality, 3D-printable dental surgical guides. The ideal candidate has a strong background in dental CAD, an eye for detail, and a passion for precision.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design &amp; Development: Design patient-specific 3D dental surgical guides, including tooth-supported, mucosa-supported, bone-supported, and complex stackable guides.
 </li>
 <li>
 Model Preparation: Prepare, refine, and optimize 3D models ensuring smooth, watertight surfaces and making necessary offset adjustments for manufacturability.
 </li>
 <li>
 File Generation: Generate high-quality, print-ready STL files suitable for fabrication, ensuring the final output meets all clinical and technical specifications.
 </li>
 <li>
 Remote 3D Printer Management: Oversee and manage the production of surgical guides on our 3D printers, including build tray setup, nesting, supporting, and job scheduling.
 </li>
 <li>
 Quality Assurance: Ensure all fabricated guides adhere to our stringent quality and production standards, performing checks for accuracy and fit.
 </li>
 <li>
 Workflow Management: Maintain up-to-date case statuses within our digital workflow system and prepare production reports as required.
 
 
 </li>
 </ul>
 
 Collaboration:
 
 Work closely and effectively with clinical teams, lab technicians, and other departments to ensure seamless case progression and successful patient outcomes
 
 
 
 Requirements
 
 
 
 
 Required Technical Qualifications
 
 
 
 <ul>
 <li>
 Proven Experience: Demonstrated experience in the end-to-end digital design of patient-specific surgical guides, from design to final production.
 </li>
 <li>
 CAD Software Proficiency: Advanced proficiency in at least one major dental CAD software (e.g. Atomica, 3Shape, Codiagnostix, RealGuide&hellip;.etc.).
 </li>
 <li>
 Mesh Editing Skills: Familiarity with advanced 3D mesh editors for model repair and refinement. (e.g.Materialise 3-matic, Blender, or Meshmixer&hellip;.etc.)
 </li>
 <li>
 Data Manipulation Expertise: Strong ability to manipulate and refine 3D models to produce clinically accurate, watertight STL files.
 </li>
 <li>
 Additive Manufacturing Knowledge: Practical, hands-on experience with the 3D printing workflow, including slicing software, build platform preparation (nesting &amp; supporting), and print optimization.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Detail-Oriented: You have a meticulous eye for detail and an unwavering commitment to precision.
 </li>
 <li>
 Team Player: You thrive in a collaborative environment and communicate effectively to achieve shared goals.
 </li>
 <li>
 Reliable &amp; Committed: You are a dependable professional with a strong sense of ownership, integrity, and dedication.
 </li>
 <li>
 Problem-Solver: You possess excellent analytical and problem-solving skills, capable of troubleshooting design and production challenges.
 </li>
 <li>
 Organized: You have strong time-management skills and can efficiently manage a pipeline of multiple cases.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Elevate Your Lifestyle with our 3Sixty Benefits
 
 
 
 Experience a new level of convenience and financial freedom with
 
 3Sixty.
 
 Our innovative solutions are designed to simplify your everyday life and help you achieve your goals.
 
 
 
 Key benefits include:
 
 
 
 <ul>
 <li>
 Shop Smarter with Aman: Discover the best selection of electronics and home appliances from top brands at unbeatable prices. Enjoy flexible payment options, including installments, and hassle-free shopping experiences.
 </li>
 <li>
 Join MoneyFellows: Connect with like-minded individuals and create your own Money Circle. Save money together and achieve your financial goals faster.
 </li>
 <li>
 Unlock Premium Rewards with Our Premium Card: Enjoy the ease of installments and exclusive benefits with our premium card. It's the simplest way to make purchases and manage your finances.
 </li>
 <li>
 Experience Financial Freedom with Halan: Our financial super app offers a comprehensive suite of services, including money transfers, gaming, shopping, and more. All in one place, for your convenience.
 </li>
 <li>
 We offer a comprehensive medical insurance plan with a coverage limit of 150K EGP annually
 </li>
 </ul>
</div>

CAD Surgical Guide Designer

<div>
 Dandy is transforming the massive and antiquated dental industry&mdash;an industry worth over $200B. Backed by some of the world&rsquo;s leading venture capital firms, we&rsquo;re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world&mdash;empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
 
 
 
 About The Role
 
 
 
 We're scaling fast, and we need an Operations Manager who thrives in complexity and moves with urgency. In this role, you'll be at the heart of our operations engine, driving the strategy and execution required to scale production at unprecedented volume and speed. This isn't just about keeping the lights on&mdash;it's about building the operational backbone for hypergrowth.
 
 
 This role sits on our central Operations team and is focused on building infrastructure and develop strategic initiatives that solve complex business problems spanning multiple core functions You'll lead projects that determine how we scale operationally across a distributed footprint, and how we coordinate that scale cross-functionally&mdash;from Shipping Logistics to Quality to Product &amp; Engineering.
 
 
 If you're energized by deep analysis, complex systems, and building scalable infrastructure, this is the role for you.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Build scalable systems: Design and roll out solutions to fully allocate labor, track OEE, and ensure all designs, orders, and labor are scheduled by system logic.
 </li>
 <li>
 Own architecture &amp; strategy: Partner with Product and Data to define system requirements, align on architecture decisions, and roll out enhancements.
 </li>
 <li>
 Ensure visibility &amp; accountability: Lead dashboard builds of real-time insights that connect labor, equipment utilization, capacity, and scheduling performance to business outcomes.
 </li>
 <li>
 Operationalize improvements: Diagnose bottlenecks, design solutions, and lead pilots/rollouts to close gaps.
 </li>
 <li>
 Cross-functional leadership: Act as the connective tissue between Strategy Operations, Product, Data, Design, and Manufacturing, ensuring system architecture reflects operational realities and future scale needs.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 5+ years in operations, manufacturing, or systems-focused roles (consulting, strategy, or product ops experience a plus).
 </li>
 <li>
 Strong program/project management skills with experience delivering cross-functional system rollouts.
 </li>
 <li>
 Experience designing and implementing systems for scale (ERP/MES, scheduling, resource allocation).
 </li>
 <li>
 Data-driven problem solver; comfortable using SQL, Looker, or similar tools to build visibility and drive decisions.
 </li>
 <li>
 Strong communicator who can translate operational needs into system requirements and influence cross-functional partners.
 </li>
 <li>
 Self-starter with high ownership, detail orientation, and ability to drive clarity in ambiguous environments.
 </li>
 <li>
 Fluency in English is required
 
 
 </li>
 </ul>
 
 Bonus Points For
 
 
 
 <ul>
 <li>
 Outstanding professional references to share
 </li>
 <li>
 Experience with marketplace models
 </li>
 <li>
 Part of a startup acquisition or IPO
 </li>
 <li>
 Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work
 
 
 </li>
 </ul>
 This role requires a Monday-Friday workweek with hours typically following 9:00 am-5:00 pm EST.
 
 
 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off&mdash;ensuring our team members are supported no matter where they live and work.
 
 
 Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
 
 
 Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!
</div>

Operations Manager, DDC Systems & Operations

POS CX

<div>
 
 
 Job Title:
 
 Business Development Representative
 
 
 
 Location:
 
 Egypt- Remote
 
 
 
 Company:
 
 POSCX
 
 
 
 
 
 
 About Us:
 
 POS CX is a leading provider of business process outsourcing services, dedicated to delivering exceptional customer experience and operational efficiencies. We partner with clients across various industries to help them achieve their business goals through innovative solutions and dedicated support.
 
 
 
 
 
 
 Job Summary:
 
 We are seeking a motivated and dynamic Business Development Representative to join our team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with potential clients and driving revenue growth. This role requires a proactive approach, excellent communication skills and a strong understanding of the BPO industry.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull;Lead Generation: Identify and qualify potential clients through research, networking and outreach.
 
 
 &bull;Client Engagement: Build and maintain relationships with key decision-makers and stakeholders.
 
 
 &bull;Sales Strategy: Develop and execute strategies to achieve sales targets and expand the client base.
 
 
 &bull;Market Analysis: Monitor industry trends and competitor activities to identify opportunities for growth.
 
 
 &bull;Proposal Development: Prepare and present compelling proposals and presentations to prospective clients.
 
 
 &bull;Collaboration: Work closely with internal teams to ensure seamless delivery of services and client satisfaction.
 
 
 &bull;Reporting: Track and report on sales activities, pipeline and performance metrics.
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull;Bachelor&rsquo;s degree in business, Marketing or a related field.
 
 
 &bull;Proven experience in business development, sales or a related role, preferably in the BPO industry.
 
 
 &bull;Strong understanding of BPO services and solutions.
 
 
 &bull;Excellent communication, negotiation and interpersonal skills.
 
 
 &bull;Ability to work independently and as part of a team.
 
 
 &bull;Proficiency in CRM software and Microsoft Office Suite.
 
 
 &bull;Results-driven with a proactive approach to problem-solving.
 
 
 
 
 
 
 Benefits:
 
 
 
 &bull;Competitive salary and commission structure.
 
 
 &bull;Health, dental and vision insurance.
 
 
 &bull;Paid time off and holidays.
 
 
 &bull;Professional development opportunities.
 
 
 &bull;Collaborative and supportive work environment
 
 
 
</div>

Business Development Representative

Concentrix

<div>
 
 
 About the Opportunity
 
 
 
 
 
 
 Are you passionate about helping people and thrive in a fast-paced environment?
 
 Concentrix
 
 now is seeking dedicated and customer-focused individuals to join our team as a
 
 Banking Customer Service Representative
 
 . In this vital role, you will be the first point of contact for our valued clients, providing exceptional support, resolving inquiries, and guiding them through our banking products and services. If you have a proven track record of delivering excellent customer service, we want to hear from you!
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for customers via phone, email, and/or live chat, addressing a wide range of inquiries related to bank accounts, loans, credit cards, online banking, and general banking procedures.
 </li>
 <li>
 
 Proactively resolve customer issues and complaints
 
 efficiently and professionally, escalating complex cases to specialized teams when necessary.
 </li>
 <li>
 Accurately process routine transactions, update account information, and complete necessary documentation with a high degree of precision.
 </li>
 <li>
 Educate customers on various banking products and services (e.g., savings accounts, digital tools) to meet their financial needs and enhance their banking experience.
 </li>
 <li>
 Maintain strict confidentiality and adhere to all internal bank policies and regulatory compliance standards (e.g., KYC, AML).
 </li>
 <li>
 Document all customer interactions and resolutions accurately in the CRM system.
 </li>
 <li>
 Collaborate with team members and other departments to ensure a seamless customer journey.
 </li>
 </ul>
 
 
 
 
 
 What You'll Bring (Required Skills &amp; Experience)
 
 
 
 
 
 <ul>
 <li>
 
 Minimum of 6 months of proven, verifiable customer service experience
 
 in a call center, retail, hospitality, or similar client-facing environment is mandatory.
 </li>
 <li>
 High School Diploma or equivalent; a Bachelor's degree or coursework in Finance, Business, or a related field is a plus.
 </li>
 <li>
 
 Exceptional verbal and written communication skills
 
 with a professional and empathetic telephone presence.
 </li>
 <li>
 Demonstrated ability to listen actively, show patience, and maintain composure while resolving challenging customer situations.
 </li>
 <li>
 Strong basic mathematical and problem-solving skills.
 </li>
 <li>
 Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn new banking software and CRM systems.
 </li>
 <li>
 A high level of integrity and a commitment to handling sensitive financial information responsibly.
 </li>
 <li>
 Flexibility to work within scheduled shifts, which may include evenings or weekends.
 </li>
 </ul>
 
 
 
 
 
 Why Join Concentrix ?
 
 
 
 
 
 <ul>
 <li>
 
 Competitive Salary
 
 and performance-based incentives.
 </li>
 <li>
 
 Comprehensive Benefits Package
 
 including health, dental, and vision insurance.
 </li>
 <li>
 
 Paid Training and Career Development
 
 programs tailored for growth within the financial industry.
 </li>
 <li>
 A collaborative and supportive work environment.
 </li>
 <li>
 Opportunity to be part of a reputable institution dedicated to serving our community.
 </li>
 </ul>
 
 
 
 
 
 How to Apply:
 
 
 
 
 
 
 If you meet the requirements and are ready to launch your career in banking customer service, click "Apply Now" and submit your resume. We look forward to reviewing your application!
 
 
 
 
 
 Concentrix.
 
 
 TA team,
 
</div>

Banking Customer Service Advisor

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
 
 
 
 Communications Agent
 
 
 
 Four Seasons Hotel Cairo at The First Residence
 
 
 Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Communications Agent who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 About The Role
 
 
 
 Answers and directs phone calls, pages, radio requests, and faxes in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies.
 
 
 
 What You Will Do
 
 
 
 Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.
 
 
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
 
 
 Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g., property management, paging, and radio systems), high-speed Internet system, and facsimile machines.
 
 
 Comply with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.
 
 
 Work harmoniously and professionally with co-workers and supervisors.
 
 
 Monitors and responds to the hotel fire control panel and emergency and safety situations in an efficient and professional manner.
 
 
 Accepts and delivers wake-up calls, messages, and facsimiles in a timely manner.
 
 
 Performs installation and repairs of telephone, facsimile, or high-speed Internet services in the guest room or public area meeting space.
 
 
 
 What You Bring
 
 
 
 <ul>
 <li>
 Requires a working knowledge of division operations.
 </li>
 <li>
 Working knowledge is generally learned on the job.
 </li>
 <li>
 Requires the ability to operate computer equipment and other Kitchen systems.
 </li>
 <li>
 Requires reading, writing, and oral proficiency in the English language.
 </li>
 <li>
 More than 1 year of experience.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent training and development opportunities
 </li>
 <li>
 Complimentary dry cleaning for employee uniforms/ business attire.
 </li>
 <li>
 Complimentary employee meals
 </li>
 <li>
 Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
 </li>
 <li>
 Dental and medical/disability/life insurance
 </li>
 <li>
 Retirement pension plan
 </li>
 <li>
 Employee service awards
 
 
 </li>
 </ul>
 
 Schedule &amp; Hours
 
 
 
 Full&ndash;time job with 44 working hours a week.
</div>

Communications Agent

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