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microsoft system engineer

desktop support engineer

Hibrant Ltd

<p>We are seeking a skilled and customer-focused <b>Desktop Support Engineer</b> to join our IT team. In this role, you will be responsible for providing technical assistance and support to end-users for hardware, software, and networking issues. The ideal candidate will have excellent problem-solving skills, strong knowledge of Windows and/or macOS environments, and a passion for delivering exceptional IT support.</p><p><b>Responsibilities</b></p><ul><li>Provide first and second-level support to users for desktop/laptop, printers, mobile devices, and other peripherals</li><li>Install, configure, and troubleshoot hardware and software systems</li><li>Respond to support tickets, phone calls, and emails in a timely and professional manner</li><li>Support end-users with Microsoft Office Suite, Windows OS, and common applications</li><li>Manage and maintain user accounts, permissions, and access rights in Active Directory</li><li>Assist in onboarding and offboarding processes including provisioning and decommissioning of devices</li><li>Collaborate with other IT staff and departments to resolve complex issues</li><li>Maintain IT inventory, documentation, and user guides</li><li>Ensure all systems are compliant with company policies and security standards</li><li>Escalate unresolved issues to higher-level technical support or vendors</li></ul><p><b>Requirements</b></p><ul><li>Proven experience as a Desktop Support Technician, IT Support Engineer, or similar role</li><li>Strong understanding of Windows 10/11, macOS, and Microsoft 365 applications</li><li>Familiarity with Active Directory, DNS, DHCP, and basic networking concepts</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira, or Zendesk)</li><li>Excellent communication and interpersonal skills</li><li>Strong troubleshooting and analytical thinking abilities</li><li>Ability to work independently and manage multiple tasks</li></ul><p>Job Type: Contract<br/>Contract length: 12 months</p><p>Pay: KD40.000 - KD45.000 per day</p>

Desktop Support Engineer

<div>Overview:
<div><b>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</b></div><div><br>
</div><div>The Active Directory ESM Systems Engineer III provides engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all Enterprise infrastructure systems. Resolves and appropriately completes assigned cases and change requests and acts as an escalation of support issues. The core infrastructure technology duties include Enterprise Microsoft Active Directory, SCCM, WSUS, SQL, ADFS, MIM/FIM, DNS, OCSP, and PKI system security and policy configuration, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment. The position will mentor Systems Engineers and Administrators and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and hands-on experience in a large Enterprise are essential for success in this role. Program: OMDAC-SWACA</div><div></div><div><b><br>
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</b></div><div></div><div><br>
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div>
Responsibilities:
<ul><li>Produce Enterprise-level support for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams. Own Root Cause Analysis and Problem Management for corporate Identity Management environment. Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application or system problems.</li><li>
Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines.</li><li>
Coordinate and implement patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT.</li><li>
Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li><li>
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.</li><li>
Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure.</li><li>
Experience with a customer service oriented company.</li><li>
Excellent organizational, interpersonal, written, and verbal communication skills.</li><li>
Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously.</li><li>
The work environment will be 95% indoor and 5% outdoor.</li><li>
Perform additional duties as assigned.</li></ul>
Qualifications:
<ul><li><div><ul><li><b>Qualifications:</b></li><li><b>
Education / Certifications: </b><i>One-year related experience can be substituted for one year of education if the degree is required.
</i><ul><li>Bachelor&rsquo;s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>
This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li></ul></li><li><b>
IAT Level: </b>IAT III</li><li><b>
BASELINE:</b><ul><li>
Cisco: CCNP Security</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (<b>or Associate</b>): Certified Information Systems Security Professional</li></ul></li><li><b>
COMPUTING ENVIRONMENT (CE):</b><ul><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: MCSA: Cloud Platform</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Data Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li></ul></li><li><b>
Experience:</b> <i>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</i><ul><li>
Minimum of 10 years of experience in demonstrating the ability and aptitudes, required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems.</li><li>
Platforms including a combination of the following: Microsoft Active Directory, MECM (SCCM), WSUS, SQL, MIM/FIM, ADFS, DNS, &amp; PKI in a Wide Area Network.</li></ul></li></ul></div></li></ul><div><b>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #clearance</b></div></div>

ESM Systems Engineer III - Secret Clearance

V2X Inc

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
  <br/>
  <br/>
 </strong>
 The Systems Administrator I monitors the Tier 1 and/or 2 server operations/performance using appropriate software applications and tools. The Administrators shall be the Helpdesk POC for all theater NIPR and SIPR enterprise systems issues, create and/or manage trouble tickets, and monitor status and report outages to NOC Operations. Program: OMDAC-SWACA
 <br/>
 <br/>
 You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.
 <br/>
 <br/>
 <strong>
  This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!
  <br/>
  <br/>
 </strong>
 You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operates and maintains all aspects of server administration to include, but is not limited to, Active Directory Organization Units (OU), objects (Users, Computers, MAB), security groups, Windows File Server, Network Policy Server (NPS), Domain Host Configuration Protocol (DHCP), Print Server, Internet Information Services (IIS), Application Servers such as GemOne.
  </li>
  <li>
   Create, modify, and deactivate user accounts as necessary.
  </li>
  <li>
   Knowledge of configuring and troubleshooting Microsoft servers on NIPR, SIPR, and SIPR-REL.
  </li>
  <li>
   Management of Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM).
  </li>
  <li>
   Utilize vSphere clients to conduct snapshots and monitor system availability.
  </li>
  <li>
   Perform regular maintenance, installing IAVA approved patches to enforce server security and maintain system availability.
  </li>
  <li>
   Maintains system hardening by following DISA Security Technical Implementation Guides (STIGs).
  </li>
  <li>
   Utilize AESMP ticketing system to document troubleshooting steps prior to completing and or escalating to the next level of support.
  </li>
  <li>
   Performs other duties and assignments as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Qualifications
  </li>
  <li>
   Security Clearance:
  </li>
  <ul>
   <li>
    Requires an active Secret Clearance
   </li>
  </ul>
  <li>
   Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required.
  </li>
  <ul>
   <li>
    Associates Degree in Information Technology (IT) or a related field.
   </li>
   <li>
    This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.
   </li>
   <li>
    The authorized certifications for this job title are listed as follows:
   </li>
  </ul>
  <li>
   BASELINE:
  </li>
  <ul>
   <li>
    Cisco: CCNA: Certified Network Associate - Security
   </li>
   <li>
    Cisco: CCNP: Certified Network Professional - Security
   </li>
   <li>
    CompTIA: CASP+ ce: Advanced Security Practitioner
   </li>
   <li>
    CompTIA: CySA+ ce: Cybersecurity Analyst (Cannot be used as a dual qualifier)
   </li>
   <li>
    CompTIA: Security+ ce
   </li>
   <li>
    GIAC: GCED: Certified Enterprise Defender
   </li>
   <li>
    GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
   </li>
   <li>
    GIAC: GICSP: Industrial Cyber Security Professional
   </li>
   <li>
    GIAC: GSEC: Security Essentials
   </li>
   <li>
    ISACA: CISA: Certified Information Systems Auditor
   </li>
   <li>
    ISC2: CISSP (or Associate): Certified Information Systems Security Professional
   </li>
   <li>
    ISC2: SSCP: Systems Security Certified Practitioner
   </li>
  </ul>
  <li>
   COMPUTING ENVIRONMENT (CE):
  </li>
  <ul>
   <li>
    CompTIA: CySA+ ce: Cybersecurity Analyst (Cannot be used as a dual qualifier)
   </li>
   <li>
    CompTIA: Server+
   </li>
   <li>
    Microsoft: 365 Certified: Modern Desktop Administrator Associate
   </li>
   <li>
    Microsoft: MCSA: Windows 10
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2012
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2016
   </li>
   <li>
    Microsoft: MCSE: Cloud Platform and Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Enterprise Devices and Apps
   </li>
   <li>
    Microsoft: MCSE: Private Cloud 2012
   </li>
   <li>
    Microsoft: MCSE: Server Infrastructure 2012
   </li>
   <li>
    Microsoft: MCT: Certified IT Professional
   </li>
   <li>
    Microsoft: MCT: Certified Systems Administrator
   </li>
   <li>
    Microsoft: 365 Certified: Endpoint Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Enterprise Administrator Expert
   </li>
   <li>
    Microsoft: 365 Certified: Messaging Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Security Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Database Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Security Engineer Associate
   </li>
   <li>
    Microsoft: Certified: Azure Solutions Architect Expert
   </li>
   <li>
    Microsoft: Certified: Identity and Access Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Information Protection Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Security Operations Analyst Associate
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Admin
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database BI Development
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Dev
   </li>
   <li>
    Microsoft: MCSE: Core Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Database Management and Analytics
   </li>
   <li>
    Microsoft: MCSE: Productivity Solutions Expert
   </li>
  </ul>
  <li>
   Experience:
  </li>
  <ul>
   <li>
    The Systems Administrator I is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment.
   </li>
   <li>
    The Systems Administrator I must be able to apply extensive knowledge of a variety of the IA field&rsquo;s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.
   </li>
   <li>
    Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.
   </li>
   <li>
    Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools.
   </li>
   <li>
    Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment.
   </li>
   <li>
    Experience with a customer service-oriented company.
   </li>
  </ul>
 </ul>
 <strong>
  At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
 </strong>
</div>


Systems Administrator I

visuna

<div><div><div><div><div><div><div><div><div>Job Reference: 201315</div></div><div><p><b><br>
</b></p></div></div></div><div><div><div><div><b>Upstream
</b></div></div></div><p></p><div><p><b>Start Date: </b>18/11/2025</p><p><b>
Applications close on: </b>18/11/2025</p><p><b>
Contract Type: </b>Contract</p><p><b>
Country: </b>Kuwait</p><p><b>
Discipline: </b>DST</p><p><b>
Minimum Experience: </b>5 Years+</p><p><b>
Job Contact: </b>laura.hird@visuna.com</p>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div>Job Title: <b>DST Engineer &ndash; Onshore Support</b>
</div><div>Location: <b>Onshore</b></div>
<div>Duration: <b>Minimum 3 Months</b></div>
<div>Start Date: <b>Mid-November to 1st December</b></div>
<div></div><div>We are looking for a highly skilled <b>DST Engineer </b>to provide technical support for upcoming <b>Drill Stem Testing (DST)</b> operations. This is an <b>onshore-based role </b>for a minimum 3-month contract, commencing between <b>mid-November and 1st December.</b> The successful candidate will be responsible for<b> engineering design, job planning, equipment selection, and operational support</b> to ensure safe and efficient execution of DST programs.</div>
<div></div><div>Key Responsibilities
</div><ul><li>Prepare<b> job design, engineering calculations, and operational programs </b>for DST operations.<br>
</li>
<li>Collaborate with the DST/TCP Supervisor and offshore teams to ensure full technical readiness.<br>
</li>
<li>Provide <b>real-time operational support</b>, troubleshooting, and recommendations during field execution.<br>
</li>
<li>Ensure all engineering documentation aligns with<b> HPHT requirements and H2S standards</b>.<br>
</li>
<li>Specify, validate, and track tools/equipment with experience in <b>IRDV-KB and Certis systems.</b><br>
</li>
<li>Participate in risk assessments, FMEAs, and pre/post job analyses.<br>
</li>
<li>Liaise with service partners, rig teams, and internal departments for seamless coordination.</li></ul><br>
<p></p>
<ul>
<li>Proven experience as a DST Engineer, ideally with both onshore planning and offshore exposure.
<br>
</li><li>Strong understanding of HPHT well environments and H2S protocol compliance.<br>
</li>
<li>Familiarity with IRDV-KB equipment and Certis certification platforms.<br>
</li>
<li>Proficient in preparing engineering reports, schematics, and operational documentation.<br>
</li>
<li>Excellent analytical, problem-solving, and communication skills.<br>
</li>
<li>Relevant technical degree or industry certifications preferred.</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>Benefit of Working with Visuna?
</b></h3><p></p><ul><li>A dedicated member of the team responsible for your placements and welfare</li>
<li>Some of the best day rates in the industry</li>
<li>FREE worldwide insurance and Medevac cover whist on a Placement</li>
<li>24/7 access to our specialist support team</li>
<li>Assistance and advice on a range of business topics</li>
<p></p>
<li>FREE access to our Competency Scheme</li>
<li>Increased exposure to potential clients and more placement opportunities</li></ul></div></div></div></div></div></div></div><p></p>

DST Engineer

ALMEER FACTORY FOR MANUFACTURING CONTROL PANELS WLL

<p>This is a full-time on-site role for a Sales Engineer based in Kuwait. The Sales Engineer will be responsible for providing technical support to clients, designing and implementing sales strategies, and liaising between the sales team and customers. Daily tasks include handling enquiries addressing customer inquiries, and developing long-term relationships with clients to ensure satisfaction and repeat business.</p><p><b>Qualifications </b></p><p>Bachelor's degree in Engineering, Electronics, or related field is preferred</p><p>Prior experience in the Electrical/Electronic, especially in Lighting Industry &amp; Poles manufacturing is beneficial</p><p>Capability to work independently and handle multiple tasks effectively</p><p>Knowledge in DIAlux and lighting design preferred. Expertise in Sales Engineering and Technical Support</p><p>Proficiency in Sales and Customer Service Strong Communication skills, both written ana verbal</p><p>Excellent problem-solving abilities and customer-centric approach * Kuwait Driving license. * Transferable Visa</p><p>Job Type: Permanent</p><p>Pay: KD350.000 - KD500.000 per month</p>

SALES ENGINEER / EXECUTIVE

Alghanim INDUSTRIES

<b>Date:</b> 19 Oct 2025
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Job Summary
<br>The role would lead a team of developers for the operations and support of existing digital initiatives and future digital initiatives.
<br><br>
The Technical Lead would own and manage the design of the IT landscape of the POS and would be responsible for establishing the scope of the development, setting down architectural principles and vision and for ensuring the rigor and integrity of the enterprise architecture, together with associated deliverables.
<br><br>
Should have experience in leading development projects with good understanding of retail business framework, technical architecture, deployment processes and integration of the ERP.
<br><br>
The primary responsibility is to perform continuous assessment on the systems and improvise, fulfill the gaps where applicable.
<br><br>
Introduce & maintain the operational process to address the pain points of Business to improvise and ensure the applications are secure throughout and the on-going issues are addressed.
<br><br>
This role will be based in Kuwait, managing the local team & development partners.
<br><br>
Job Responsibilities
<br><ul>
<li>Development of web solution architecture and system framework and lead the team of developers in delivering the solution.</li>
<li>Provide consulting and development support in enhancing the current system with new features/functionalities.</li>
<li>Responsibility involves performing core development tasks tailored to meet the specific requirements of business projects.</li>
<li>Establishing and maintaining effective engagement with senior Business managers of Retail and IT units in Alghanim.</li>
<li>Provides leadership in the development of technical skills in others through active knowledge sharing.</li>
<li>Introduction of structured techniques and ensure that the team adheres to the design and development methodologies.</li>
<li>Developing technology roadmaps relevant for the business and help in timely execution.</li>
<li>Long and medium term systems architecture strategic planning and implementation</li>
<li>Setting standards and policies to govern the architecture and design of solutions delivered by vendors.</li>
<li>Ensure that standard systems features are explored fully, and realistic options are offered prior to any development and modification work.</li>
<li>Providing oversight in aspects of applications requirements, deployment, development and Maintenance.</li>
<li>Source, negotiate & manage 3rd Party suppliers & partners and forge partnerships with them for new technologies from long term perspective.</li>
<li>Lead aspects of applications selection and implementation from IT perspective</li>
<li>Evaluating and introducing new technologies.</li>
<li>Continuous improvement of systems scalability, reliability, and performance.</li>
</ul>
Candidate Requirements
<br><ul>
<li>A bachelor’s degree in engineering/science/IT coupled with solid technology background in web/software development.</li>
<li>At least 7 years of experience in development of architecture specifications, object and data modelling, database design, programming and implementation support using Microsoft latest .Net technology.</li>
<li>Should be highly proficient and skilled in N-tier Web application & Web API development, 3rd party integrations and have a good knowledge of UML.</li>
<li>Design and maintain database structures, including SQL Server.</li>
<li>Develop and maintain n-tier MVC web applications and Web APIs.</li>
<li>Integrate third-party systems and services.</li>
<li>Preferred to have functional knowledge or experience working on Point of Sale and ERP Application</li>
<li>Preferred to have knowledge of .NET Applications integration with SAP Functional modules.</li>
<li>Expertise in HTML, CSS, XML, Bootstrap CSS, and UI design and Reporting</li>
<li>Develop and maintain n-tier MVC web applications and Web APIs and Windows Desktop Applications</li>
<li>Strong experience in GIT version control usage.</li>
<li>Should be able to manage end to end software development cycle i.e., Requirement gathering, design, development, testing, deployment etc.</li>
<li>Should have experience in managing the development team.</li>
<li>Experience in Vendor management.</li>
<li>Experience in doing analysis of 3rd party tools and applications for utilization.</li>
</ul>


IT Lead - Point of Sales

Burhan Technology Computer Co. W.L.L.

<p><b>Job Title: IT Infrastructure Support Engineer</b></p><p><b>Location:</b> <b>Kuwait On Site</b><br/><b>Job Type:</b> Full-Time<br/><b>Department:</b> IT / Infrastructure<br/><b>Reports to:</b> Team Lead Systems</p><p><b>Job Summary:</b></p><p>We are looking for a highly skilled <b>System Support/Implementation Engineer</b> with strong experience in <b>Office 365</b>, <b>VMware</b>, <b>Veeam</b>, and <b>enterprise storage solutions</b>. The successful candidate will play a key role in the design, implementation, and maintenance of our IT infrastructure, ensuring optimal performance, scalability, and data protection across the organization.</p><p><b>Key Responsibilities:</b></p><p><b>Office 365 / Microsoft 365 Administration</b></p><ul><li>Administer and support Office 365 services including <b>Exchange Online</b>, <b>Teams</b>, <b>SharePoint</b>, and <b>OneDrive</b>.</li><li>Manage user accounts, permissions, licenses, and security groups via Microsoft 365 Admin Center and <b>Azure AD</b>.</li><li>Implement and enforce <b>security policies</b>, including <b>MFA</b>, <b>conditional access</b>, and <b>data loss prevention (DLP)</b>.</li><li>Support integration between Office 365 and on-premise environments (e.g., hybrid Exchange setups).</li></ul><p><b>Systems &amp; Virtualization (VMware)</b></p><ul><li>Install, configure, and manage <b>VMware vSphere</b> environments (ESXi, vCenter).</li><li>Provision and manage virtual machines, resource pools, and templates.</li><li>Monitor system performance and ensure high availability of critical systems.</li><li>Apply security patches, upgrades, and firmware updates as needed.</li></ul><p><b>Backup &amp; Disaster Recovery (Veeam)</b></p><ul><li>Administer <b>Veeam Backup &amp; Replication</b> for both physical and virtual environments.</li><li>Monitor backup jobs, troubleshoot failures, and perform restore testing regularly.</li><li>Maintain and test <b>disaster recovery plans</b> and backup schedules.</li><li>Ensure data retention policies comply with organizational and regulatory requirements.</li></ul><p><b>Storage Implementation &amp; Management</b></p><ul><li>Design, implement, and manage <b>SAN/NAS/DAS</b> storage systems (e.g., Dell EMC, NetApp, HPE, Synology, etc.).</li><li>Perform storage provisioning, LUN creation, RAID configuration, and performance tuning.</li><li>Collaborate with virtualization and application teams to ensure proper storage integration.</li><li>Monitor capacity and health of storage systems and perform upgrades as needed.</li></ul><p><b>Windows Server &amp; Infrastructure</b></p><ul><li>Manage <b>Windows Server 2016/2019/2022</b>, including <b>Active Directory</b>, <b>DNS</b>, <b>DHCP</b>, and <b>Group Policy</b>.</li><li>Ensure patch management, system hardening, and antivirus compliance.</li><li>Maintain comprehensive system documentation, diagrams, and procedures.</li><li>Provide Tier 2/3 support for escalated IT issues.</li></ul><p><b>Required Skills and Experience:</b></p><ul><li>3&ndash;5+ years of experience in <b>IT Systems &amp; Support</b>.</li><li>Hands-on experience with:</li><li><b>Microsoft 365</b> (Exchange Online, Teams, SharePoint)</li><li><b>VMware vSphere (6.7/7.x/8.x)</b></li><li><b>Veeam Backup &amp; Replication</b></li><li><b>Enterprise storage solutions</b> (SAN/NAS)</li><li>Strong understanding of <b>Windows Server environments</b> and core network services.</li><li>Scripting knowledge in <b>PowerShell</b> is an advantage.</li><li>Experience in monitoring tools (e.g., PRTG, Nagios, SolarWinds) is a plus.</li></ul><p><b>Preferred Certifications or equivalent Knowledge.</b></p><ul><li><b>Microsoft 365 Certified</b> (Administrator Associate, Messaging Administrator)</li><li><b>VMware Certified Professional (VCP)</b></li><li><b>Veeam Certified Engineer (VMCE)</b></li><li><b>CompTIA Server+ / Network+</b></li><li><b>Storage vendor certifications</b> <b>if any</b> (<b>e.g., Lenovo ,HP)</b></li><li><b>Driving License is Must</b></li></ul><p><b>Soft Skills:</b></p><ul><li>Strong troubleshooting and analytical skills.</li><li>Excellent documentation and communication abilities.</li><li>Able to manage multiple priorities and work under pressure.</li><li>Strong attention to detail and security best practices.</li></ul><p>Job Type: Full-time</p>

IT Infrastrucure Support Engineer

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