desktop support technician

Abacus Technology

<div>Overview:
<div>
Abacus Technology is seeking a Help Desk Technician to provide technical support for the U.S. military in the Kingdom of Saudi Arabia (KSA). This is a full-time OCONUS position.</div>
Responsibilities:
<ul><li>Serve as the first point of contact for customers seeking technical assistance over the phone or via email: interacts with (e.g., thoroughly interviews or questions) the end-users to identify a variety of issues related to desktops, laptops, printers, and servers, or network connectivity.</li><li>
Provide initial technical assistance and support for incoming queries and issues for configuring and troubleshooting Microsoft operating systems, approved software applications (both COTS and proprietary), VPNs, CAC logins, various peripherals, and PCs (HP/Dell), to include trouble shooting using remote desktop connections, if applicable.</li><li>
Create trouble tickets in the appropriate incident and request system (e.g., on the specified designated classified network) to include the pertinent detailed information necessary to accurately identify and resolve all incidents and requests within established service level agreements (SLAs).</li><li>
Maintain desktops; configure laptops; and, create and/or modify user accounts, grant SharePoint page access, and share drive file permissions.</li><li>
Monitor and resolve issues to completion using the ticketing tracking systems.</li><li>
Escalate all advanced issues to senior-level technicians, engineers, or SMEs.</li><li>
Follow-up and/or update the customer with status information, when applicable.</li><li>
Resolve and close trouble tickets.</li></ul>
Qualifications:
<div>
2-3 years&rsquo; IT experience in a help desk or technical support role. Bachelor&rsquo;s degree in a related field. Must hold a CompTIA Security+ CE (DoD 8570 IAT Level II) certification. Solid customer service skills, strong communication skills, and the ability to demonstrate professionalism on a consistent basis. In-depth knowledge of MS Windows OS, MS Office Professional, and browser configuration. 2-3 years supporting various software applications, and troubleshooting various makes and types of printers, and PC hardware. Familiarity with a trouble ticket system such as ServiceNow, ITSM Remedy or above, or a similar tracking tool. Basic knowledge of TCP/IP, WINS, and DNS. Experience with VTC setup and configuration is a plus. Must be able to communicate technical information in a non-technical manner to the customers, when applicable; and, when creating trouble tickets, must be able to translate non-technical information into more technical terms for SMEs. Must be a US Citizen with an active Secret clearance.</div><div></div><div><b><i><br>
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.</i></b></div><div></div><div><b><br>
EOE/M/F/Vet/Disabled</b></div></div>

Help Desk Technician

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Desktop Support Analyst
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 12/15/25
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Job summary:
</b></p><p>We are looking for a dedicated and End User-focused End User support Engineer to join our IT Support team. The End User support Engineer will be responsible for providing first-line support to end users, troubleshooting and resolving technical issues, and ensuring that service requests are handled efficiently and effectively. This role requires a strong technical aptitude, excellent communication skills, and a passion for delivering exceptional service.
</p><p><b>Responsibilities:
</b></p><ul><li>Supports Windows and Apple macOS based Laptop, Desktop and Servers for hardware and software related issues.
</li><li>Diagnose and resolve issues related to desktops, laptops, printers, mobile devices, and applications.
</li><li>Should have experience creating the images and handing over the desktop / laptops to end users with full configurations.
</li><li>Support network connectivity issues (Wi-Fi, VPN, LAN) and basic account administration .
</li><li>Deliver personalized IT support for VIPs, including board members and senior executives.
</li><li>Flexible to be working within multiple teams like Service desk / Remote Support / End User support
</li><li>Monitor and ensure endpoint compliance with corporate security standards.
</li><li>Take part in projects including hardware refresh, OS upgrades of end user devices
</li><li>Perform the preventative maintenance of end user devices to ensure device optimization
</li><li>Support <b>remote work solutions </b>like BMC, Citrix remote desktop, MDM, Secure Hub, VMware Etc. including VPN, VDI
</li>Provide the technical resolution for the issues related to collaboration tools like Teams , Webex Etc.<br>
<li>
</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Short Description
</b></h2></div><div><p><b>Qualifications:
</b></p><ul><li>Education: Associate&rsquo;s degree in information technology, Computer Science, or related field. Alternatively, relevant certifications (ITIL Foundation) are desirable.
</li><li>Experience: 4-5 years of experience in an as End User support Engineer or service desk role
</li><li>Should have written and oral experience and Arabic &amp; English Language
</li></ul><p><b>Technical Skills:
</b></p><ul><li>Strong knowledge of Windows and macOS operating systems.
</li><li>Familiarity with Microsoft Office 365, Active Directory, and other commonly used software tools.
</li><li>Basic understanding of networking concepts (TCP/IP, VPN, DNS, DHCP).
</li><li>Should have knowledge and understanding about Nexthink Monitoring tool
</li><li>Experience with ticketing systems (e.g., ServiceNow, JIRA, Remedy).
</li><li>Knowledge of remote desktop support tools
</li></ul><p><b>Other Skills:
</b></p><p>Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical users.
</p><p>Problem Solving: Strong troubleshooting and analytical skills, with a methodical approach to diagnosing and resolving issues.
</p><p>Customer Focus: A commitment to delivering excellent customer service with a positive, professional attitude.
</p><p>Time Management: Ability to manage multiple tasks and prioritize issues based on urgency and business impact.
</p><p><b>Working Conditions:
</b></p><p>Work Hours: Should be able to work on rotational shifts including night shifts &amp; weekends.</p></div></div></div></div></div></div></div></div><p></p>

Desktop Support Analyst

Microland

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate (Engineering / Science)<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 2 - Knowledgeable<br>
Tertiary -&gt; Behavioral | Aptitude | Information Processing | 2 - Knowledgeable<br>
<br>
1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift<br>
2. Ability to comprehend end users from international locations over the phone<br>
3. Recording, classifying and prioritizing tickets<br>
4. Providing initial support and troubleshooting based on Knowledge Base articles<br>
5. Contributing to Knowledge Base with new articles<br>
6. Taking a remote of an end users&rsquo; machine if required while troubleshooting<br>
7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support<br>
8. Monitoring the status and documenting the progress towards resolution of all open tickets<br>
9. Keeping affected users informed about the progress.<br>
10. Escalating the process if necessary<br>
11. Resolution confirmation and closure of tickets within the SLA<br>
12. Attend trainings and complete certifications for set competencies<br>
<br>
Technical Skills
<br>
1. Ability to differentiate between different type of IT assets<br>
2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11<br>
3. Understanding of desktop applications and how do they work, installation and uninstallation<br>
4. Ability to support users in business applications based on SOP&rsquo;s<br>
5. Troubleshooting Desktop/Application remotely<br>
6. Ability to carry out Disk management, Disk Encryption, Wireless configuration<br>
7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP<br>
8. Ability to Install and configure email client, troubleshoot connectivity issues<br>
9. Ability to troubleshoot calls for printers and copiers locally and remotely<br>
<br>
Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain &ndash; (For MSP and Enterprise)</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Riyadh</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
11-Dec-2025</p></div></div></div></div></div><div></div>

Administrator - Service Desk (SD1)

Almajdouie

<p><b>Create a job alert for similar positions</b></p> Quality Engineer - Cement Products <p>Summary: We seek a Quality Engineer specializing in cement products with experience in quality control and mix design to enhance our team in Riyadh. The successful candidate will be responsible for ensuring product quality compliance with international and local standards. Strong technical skills and the ability to analyze data accurately are essential for this role, contributing to high-quality product delivery for our clients.</p> Sound & Thermal Insulation Technician - Riyadh <p>Summary: A skilled sound and thermal insulation technician is needed in Riyadh. Responsibilities include installing insulation materials effectively and performing necessary inspections to ensure quality. Maintenance and monitoring of insulation systems will also be required. A minimum of two years experience in insulation is essential, along with good knowledge of materials and techniques used in the field.</p> Assistant Technical Procurement Manager - Aviation <p>Summary: Seeking a skilled Assistant Technical Procurement Manager to enhance procurement intelligence through data analysis and reporting to support strategic decisions. This role involves tracking performance, ensuring contract compliance, and managing supplier relationships in the aviation sector. The ideal candidate will possess a degree and 8-10 years of experience in technical aircraft operations, alongside strong analytical skills to identify procurement opportunities and improve overall performance.</p> Aluminum Technician - Saudi Arabia <p>Summary: The Aluminum Technician fabricates, assembles, and installs aluminum systems for the glass and construction industry. This role requires collaboration with engineering teams and project managers to achieve high-quality outcomes. Candidates with Gulf region experience, specifically in Saudi Arabia, are preferred. Strong technical skills and the ability to interpret engineering documents are essential for this position.</p> General Technician - Automotive Dealership <p>Summary: The General Technician ensures vehicles are maintained and repaired to the highest standards in the automotive dealership industry. This role requires technical expertise and strong customer service skills to diagnose and resolve vehicle issues effectively. Responsibilities include performing routine maintenance, utilizing diagnostic equipment, and maintaining accurate service records. Candidates should have a strong understanding of automotive systems and a commitment to delivering high-quality workmanship.</p> General Technician - Riyadh - Electrical, Mechanical, Plumbing, HVAC, Civil <p>Summary: Seeking a versatile General Technician in Riyadh capable of handling maintenance across electrical, mechanical, plumbing, HVAC, and civil systems. This role involves troubleshooting, preventive maintenance, emergency response, and supporting setup and repairs to ensure operational efficiency. Candidates should have 1-3 years of experience, relevant vocational certification, and strong technical skills to maintain safety and quality standards.</p> Assistant Technical Procurement Manager - Riyadh - Aviation MRO <p>Summary: Seeking an Assistant Technical Procurement Manager in Riyadh to oversee procurement analysis, supplier compliance, and performance metrics in the aviation MRO sector. The role involves managing data-driven decision support, monitoring market trends, and ensuring adherence to regulations and policies to optimize procurement processes and cost savings. Candidates should have a bachelor's or master's degree and 8-10 years of experience in aviation technical operations.</p> Fire Fighting Technician - Riyadh <p>Summary: A Fire Fighting Technician position in Riyadh, Saudi Arabia, requires at least 2 years of experience in fire protection systems. The role involves installing, maintaining, inspecting, and repairing firefighting equipment to ensure safety compliance and operational readiness. Candidates should have technical knowledge of NFPA standards, troubleshooting skills, and the ability to work independently or with teams. Certification and language skills are advantageous for this safety-critical role.</p> Senior Member of Technical Staff - Cohere <p>Summary: Cohere is seeking a Senior Member of Technical Staff in Riyadh to lead applied machine learning projects that solve real-world problems using large language models. You will mentor engineers, collaborate with product teams, and drive innovation in enterprise AI adoption. Bring your expertise in ML frameworks, distributed training, and cross-discipline teamwork to shape impactful AI solutions at a global scale. Join us at a pivotal moment to influence the future of AI technology.</p>

Agriculture Technician Jobs in Riyadh

Inspire Management Training Center

<p>We are looking for a skilled <b>Electrical Technician</b> to join a prestigious luxury hotel group in Saudi Arabia. The successful candidate will be responsible for ensuring the safe, reliable, and efficient operation of all electrical systems within our world-class hospitality environment. Candidates should have proven experience in luxury hotel settings and a strong commitment to safety, quality, and guest satisfaction.</p><p><b>Key Responsibilities</b></p><ul><li>Install, service, and repair electrical wiring, fixtures, equipment, and systems in accordance with hotel standards and applicable codes.</li><li>Diagnose electrical faults promptly and implement effective corrective measures to minimize downtime and disruption to guest services.</li><li>Perform routine inspections and preventive maintenance to ensure optimal functioning of electrical systems throughout the hotel.</li><li>Read, interpret, and work from technical drawings, wiring diagrams, and electrical schematics.</li><li>Collaborate with engineering, operations, and maintenance teams to support hotel operations, events, and renovation projects.</li><li>Ensure all electrical work complies with Saudi regulations, safety protocols, and internal policies.</li><li>Maintain accurate records of inspections, maintenance activities, and repair work.</li><li>Provide technical support during emergency breakdowns or electrical malfunctions.</li><li>Assist with the installation, commissioning, and upgrades of new electrical systems and equipment.</li></ul><p><b>Qualifications, Experience &amp; Skills</b></p><ul><li>Valid Electrical Diploma or equivalent certification (required).</li><li>Minimum <b>4+ years&rsquo; hands-on experience</b> as an Electrical Technician in luxury hotel environments.</li><li>Strong knowledge of hotel electrical systems, power distribution, controls, and safety procedures.</li><li>Ability to read and interpret technical manuals, blueprints, and schematics.</li><li>Proficient in the use of electrical testing, measuring, and diagnostic tools.</li><li>Able to work independently and collaboratively in a fast-paced hotel environment.</li><li>Excellent troubleshooting skills with strong attention to detail.</li><li>Familiarity with Saudi electrical regulations and standards is an advantage.</li><li>Strong communication skills and a professional, customer-focused approach.</li><li>Applications are welcome from both local and overseas candidates.</li></ul><p><b>Benefits</b></p><ul><li>Competitive and attractive salary package</li><li>Employer-provided accommodation, meals, and transportation</li></ul><p>Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li>Electrical Technician in luxury hotel industry: 4 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul><p>License/Certification:</p><ul><li>Diploma or ITI Certification in Electrical  (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Preferred)</li></ul>

Electrical Technician (Luxury Hotel Industry)

Ladun 

<p><b>Job Vacancy &ndash; Heavy Equipment Technician</b></p><p>A leading company is seeking to hire a qualified <b>Heavy Equipment Technician</b>, as per the following requirements:</p><p><b>Job Title:</b> Heavy Equipment Technician<br/><b>Required Qualification:</b> High School Diploma<br/><b>Total Experience Required:</b> 5 years of experience<br/><b>Experience in the Required Field:</b> Experience in maintenance, repair, and troubleshooting of heavy machinery and equipment<br/><b>Technical Skills:</b> Proficiency in hydraulic systems, diesel engines, diagnostic tools, and maintenance reporting<br/><b>Languages:</b> Professional proficiency in English (Arabic is a plus)</p><p><b>To Apply:</b><br/>Please send your CV to: career@ladun.sa</p><p>نوع الوظيفة: دوام كامل</p>

Heavy Equipment Technician

<p><b>Job Vacancy &ndash; Gasoline Vehicle Technician</b></p><p>A leading company is seeking to hire a qualified <b>Gasoline Vehicle Technician</b>, as per the following requirements:</p><p><b>Job Title:</b> Gasoline Vehicle Technician<br/><b>Required Qualification:</b> High School Diploma<br/><b>Total Experience Required:</b> 5 years of experience<br/><b>Experience in the Required Field:</b> Experience in maintenance, repair, and troubleshooting of gasoline-powered vehicles<br/><b>Technical Skills:</b> Proficiency in engine diagnostics, electrical systems, mechanical repairs, and the use of automotive diagnostic tools<br/><b>Languages:</b> Professional proficiency in English (Arabic is a plus)</p><p><b>To Apply:</b><br/>Please send your CV to: career@ladun.sa</p><p>نوع الوظيفة: دوام كامل</p>

Gasoline Vehicle Technician

Explore 1273+ Desktop support technician in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.