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digital product analyst

eXtra (United Electronics Co.)

<div>
 
 
 Essential Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Collect, analyze, and interpret data from digital platforms.
 </li>
 <li>
 Provide actionable insights to optimize marketing strategies, product performance, and user experiences.
 </li>
 <li>
 Track key performance metrics, trends, and business outcomes.
 </li>
 <li>
 Work with cross-functional teams to support data-driven decision-making.
 </li>
 <li>
 Monitor digital channels and provide regular performance reports.
 </li>
 <li>
 Identify areas of improvement and recommend data-backed solutions.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Data Analytics, Computer Science, Business s Informatics or related field.
 </li>
 <li>
 0-3 years of experience in digital analytics or data science.
 </li>
 <li>
 Strong problem-solving and critical-thinking skills.
 </li>
 <li>
 Excellent communication and collaboration skills.
 </li>
 <li>
 Strong knowledge of analytics tools and techniques.
 </li>
 <li>
 Ability to translate data into actionable insights.
 </li>
 <li>
 Excellent problem-solving and communication skills.
 </li>
 </ul>
 
 
</div>

Digital Product Analyst

Boubyan Bank

<div>
 
 
 JOB SUMMARY / PURPOSE:
 
 
 
 The Data Analyst will be instrumental in leveraging data to enhance the bank's AI conversation assistants and self-service digital channels. This role focuses on extracting, analyzing, and interpreting digital channel&rsquo;s and conversational data to provide actionable insights that drive process improvements, optimize customer journeys, and support evidence-based decision-making across various business units.
 
 
 
 
 
 
 ROLE AND RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 
 Data Collection &amp; Management:
 
 Collect, validate, cleanse, and transform large datasets from various sources, including conversational platforms, and data warehouses, ensuring data accuracy and integrity.
 </li>
 <li>
 
 Data Ingestion:
 
 Ingest digital channels logs, anonymize/PII scrub, build vectorization pipelines, index maintenance, ETL for analytics and model monitoring data.
 </li>
 <li>
 
 BI &amp; Reporting Development:
 
 Design, develop, and maintain reports, dashboards, and data visualizations (using tools like Power BI) to track Business KPIs, Conversation analytics, Model performance &amp; quality,Infra &amp; Operations and Compliance &amp; audit reports
 </li>
 <li>
 
 NLU Performance Review:
 
 Review and analyse the Natural Language Understanding (NLU) performance of AI models to improve conversation flow and accuracy. Perform ad-hoc analyses to inform product priorities (e.g., identify content gaps, high-failure dialogs).
 </li>
 <li>
 
 Process Improvement:
 
 Identify opportunities for data process improvements, recommend system modifications, and automate reporting workflows to enhance efficiency.
 </li>
 <li>
 
 Stakeholder Collaboration:
 
 Work closely with cross-functional teams (e.g., AI Product Managers, AI Scientists and AI Engineers) to understand their data needs, gather reporting requirements, and provide analytical support.
 </li>
 </ul>
 
 
 
 
 
 PREFERRED SKILLS AND QUALIFICATIONS
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Data science, Statistics, mathematics, or a related field.
 </li>
 <li>
 
 Experience:
 
 Proven experience (3-5 years preferred) as a Data Analyst, BI Analyst or Reporting Analyst, ideally within the banking/financial services industry or working with AI products/digital journey design.
 </li>
 <li>
 
 Technical Skills:
 
 SQL, Power BI, Python, NLP, ETL
 </li>
 </ul>
 
 -High proficiency in SQL Databases / data warehouse on-prem (Postgres, MongoDB, Oracle, SQL server, Sybase)
 
 
 -Expertise in BI and data visualization tools (e.g., Microsoft Power BI).
 
 
 -Understanding of data warehousing, ETL processes, and database design concepts.
 
 
 -Familiarity with statistical software or programming languages like Python for advanced analytics.
 
 
 -Familiarity with NLP models, LLMs and ML lifecycle (model versioning, inference tagging).
 
 
 -Familiarity with ML observability tools (Grafana integration, MLflow metrics) and model explainability tools.
 
 
 -Familiarity with vector databases (Qdrant/FAISS/ Weaviate), retrieval metrics and conversational analytics tooling.
 
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Strong analytical, problem-solving, and critical-thinking skills with keen attention to detail.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to present complex information clearly to diverse audiences.
 </li>
 <li>
 Ability to work independently and collaboratively in a dynamic, fast-paced environment.
 </li>
 <li>
 Proactive mindset and intellectual curiosity about data and emerging AI technologies.
 </li>
 </ul>
</div>

Data Analyst - Data Analytics & Reporting

Banque Misr

<div>
 
 Role Purpose
 
 
 
 As a Product Analyst, you will be an integral part of the various agile tribes and will have the opportunity to take the lead on the digital reporting, product performance monitoring, and KPI analysis of several bank products aiming to capture actionable insights and provide recommendation on business growth and experience optimization.
 
 
 
 Key Accountabilities &amp; Decision Ownership
 
 
 
 <ul>
 <li>
 Define the suitable reporting requirements for each project
 </li>
 <li>
 Collaborate with relevant teams to gather data from multiple sources and convert it into organized reports
 </li>
 <li>
 Execute the analytics roadmap through working with different stakeholders in an agile model
 </li>
 <li>
 Ensure data accuracy and integrity by performing regular audits and quality checks
 </li>
 <li>
 Generate regular and ad-hoc reports that effectively communicate data-driven insights to stakeholders, aiming for business growth, and product performance enhancement
 </li>
 <li>
 Collaborate with stakeholders to sustain relevant reporting tools, systems and dashboards that track business KPIs
 </li>
 <li>
 Maintain dashboards and visualizations that present complex data in a clear and concise manner
 </li>
 <li>
 Perform deep dives in customer data to identify patterns, behaviors, preferences, and seasonalities that keep relevant teams well informed
 </li>
 <li>
 Work with cross-functional teams to automate and streamline reporting processes
 </li>
 <li>
 Stay up-to-date with industry standards and best practices to continuously improve reporting processes
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, Computer Science, or a related field
 </li>
 <li>
 Minimum 3 years of proven experience in digital reporting or data analysis
 </li>
 <li>
 Proficiency in digital analytics tools such as Google Analytics, Adobe Analytics, or similar platforms
 </li>
 <li>
 Proficiency in data management tools such as MS Excel, MS Access, MS Power BI, and Tableau
 </li>
 <li>
 Proficiency in SQL, and ability to process large data sets
 </li>
 <li>
 Excellent attention to detail, analytical and problem-solving skills, with the ability to translate complex data into actionable insights
 </li>
 <li>
 Excellent communication and presentation skills, with the ability to present data to both technical and business stakeholders
 </li>
 <li>
 Ability to work independently and collaboratively to provide deliverables on time
 </li>
 <li>
 Knowledge of banking products, services, and financial metrics is a plus
 
 
 </li>
 </ul>
 
 Key Performance Indictors
 
 
 
 <ul>
 <li>
 Execute the full product reporting tag plan and apply the required data analysis models
 </li>
 <li>
 Drive accurate insight to stakeholders that helps improve OKRs
 </li>
 <li>
 Create periodic actionable quantitative and qualitative reports for team visibility
 </li>
 </ul>
</div>

Product Analyst

onebank

<div>
 
 
 Who we are?
 
 
 
 - onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.
 
 
 -Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.
 
 
 -Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 
 As a Digital Analyst, you will work closely with product managers, designers, and engineers (Data and Development) to provide actionable insights that drive product improvements and innovation. You&rsquo;ll turn data into stories, uncover trends, and recommend strategies that enhance user experience, conversion, and retention as your Key Responsibilities:
 
 <ul>
 <li>
 Analyze product usage data to identify trends, patterns, and improvement opportunities.
 </li>
 <li>
 Collaborate with Product Managers to define KPIs and success metrics for new and existing features.
 </li>
 <li>
 Create dashboards and reports to monitor product performance.
 </li>
 <li>
 Translate complex data findings into clear, actionable recommendations for stakeholders.
 </li>
 <li>
 Partner with development and data engineering teams to ensure accurate data collection and tracking.
 </li>
 </ul>
 
 
 
 
 
 
 JOB DUTIES AND RESPONSIBILITIES
 
 
 
 <ol>
 <li>
 Conduct data analysis to identify trends and patterns, this includes collecting, cleaning, and analyzing data.
 </li>
 <li>
 Recommend enhancements to improve the user experience, this involves identifying areas where the user experience can be improved.
 </li>
 <li>
 Work with stakeholders to implement data-driven strategies, this involves collaborating with other team members to identify and solve weaknesses.
 </li>
 <li>
 Communicate findings to stakeholders in a clear and concise way.
 </li>
 <li>
 Create and manage reports, this involves summarizing data findings and presenting them in a clear and concise way.
 </li>
 <li>
 Develop and deploy data visualizations this involves using data visualization tools to create charts and graphs that are easy to understand and communicate findings to stakeholders.
 </li>
 <li>
 Performance Metrics: Monitoring and optimizing the performance of digital banking journeys processes and systems by analyzing data and identifying areas for improvement. This contributes to the overall efficiency and effectiveness of the digital banking platform. Implementing data-driven performance optimization strategies is essential.
 </li>
 <li>
 Foster a feedback loop culture, this involves working with stakeholders to continuously collect feedback on data-driven initiatives and use that feedback to improve the initiatives.
 </li>
 <li>
 Continuous Learning. Staying updated with industry trends and emerging analytics tools and technologies is essential to ensure the bank remains competitive by leveraging the latest data analysis techniques, this involves attending training and self-learning.
 </li>
 </ol>
 
 
 
 
 
 
 MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Economics, Statistics, Computer Science, or related field.
 </li>
 <li>
 +3 years of experience in product analytics, business intelligence, or data analysis.
 </li>
 <li>
 Intermated SQL skills for querying and manipulating large datasets.
 </li>
 <li>
 Proficiency in data visualization tools (e.g., Power BI, Looker, Tableau, or similar).
 </li>
 <li>
 Proficiency in using Microsoft Excel and PowerPoint.
 </li>
 <li>
 Knowledge of A/B tests and experiments to validate hypotheses.
 </li>
 <li>
 Experience with Adobe Analytics, Google Analytics, Mixpanel, Amplitude, or similar Analytics platforms.
 </li>
 <li>
 Familiarity with product management processes and agile methodologies.
 </li>
 <li>
 Experience in SaaS, e-Commerce, or Digital Products.
 </li>
 <li>
 Strong analytical and communication skills with the ability to explain data insights to non-technical stakeholders.
 </li>
 </ul>
 
 
</div>

Senior Mobile Insights Specialist

Coca-Cola HBC

<div>
 
 Department: Digital Consumer &amp; Customer Platform
 
 
 
 
 
 
 ABOUT YOUR NEW JOB:
 
 
 
 As a Product Analyst you will be a key player in designing, building / delivering an E2E digital product that meets business requirements, leverage latest technology trends. You will ensure long term stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards.
 
 
 You will be an essential part of an agile team, working closely with Testers, Product Managers and Developers to iteratively release working software.
 
 
 
 
 
 
 YOUR NEW KEY RESPONSIBILITIES:
 
 
 
 &bull; Contribute to Promo Tool Roadmap creation and update, incl. the integration to other Products, dependent services, technology and platforms
 
 
 &bull; Responsible to analyze the business requirements, turn them in technical requirements and provide input to effort estimation, and keeping Backlog list and Platform documentation up to date
 
 
 &bull; Together with Product manager and Architects validate process compliance of new requirements, targeting simplification and standardization of proposed solutions
 
 
 &bull; Align solution UI/UX aspects with Business Owners and Countries, validate the technical realization
 
 
 &bull; Proactively identify and address performance and usability gaps, regularly analyze countries and end users feedback. Provide concise recommendations to sustainable improvements
 
 
 &bull; Provide guidance to business team on existing and future Platform Capabilities and anticipate business requirements, identify Proof of Concept opportunities
 
 
 &bull; Prioritize the Product Backlog list together with the Product manager as part of DevSecOps Teams, and in alignment with the Promo Product Roadmap
 
 
 &bull; Participate in Product Development team and contribute Release &amp; PI Package scope delivery
 
 
 &bull; Participate in Product Operations Team and work on Continuous product &amp; service improvements.
 
 
 
 
 
 
 ARE THESE YOUR SECRET INGREDIENTS?
 
 
 
 &bull; University Degree in the relevant area
 
 
 &bull; 3+ years of experience in the field of Commercial or Sales, incl. Commercial Solutions implementation, deployments, upgrades and support.
 
 
 &bull; 3+ years of experience in leading or supporting Projects related to consumer and/or customer Solutions (Trade Promo Management).
 
 
 &bull; Experience in working together with Business Owners and Technical Teams on providing solutions to business requests
 
 
 &bull; Knowledge and experience with Agile/Scaled Agile and DevSecOps delivery models.
 
 
 &bull; Ability to capture business requirements, analyze, assess and provide guidance on potential technical solution
 
 
 &bull; Strong FMCG industry-specific solutions knowledge in the Commercial and Promo management Area
 
 
 &bull; Experience with Xtel tool will be considered as advantage
 
 
 &bull; Skills &amp; experience in usage of DevSecOps Management platforms and tools (i.e. SAFe, MS Azure DevOps)
 
 
 &bull; Strong communication and influencing skills.
 
 
 
 
 
 
 ABOUT YOUR NEW TEAM:
 
 
 
 We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC &ndash; one of the world&rsquo;s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve.
 
 
 
 
 
 
 AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
 
 
 
 Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone&rsquo;s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value.
 
</div>

Product Analyst – Promo Management

Jamjoom Pharma

<div>
 
 Join Us as a QC Finished Product Analyst
 
 
 
 Jamjoom Pharma is in search of a detail-oriented
 
 QC Finished product Analys
 
 t to join our team. This role is essential in ensuring that our raw materials, in-process materials, and finished goods meet the highest standards of quality and compliance. The QC Finished product Analyst will conduct routine and non-routine analyses, prepare reports, and make recommendations to continuously improve our processes and products
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Perform routine and advanced tests using specialized instruments.
 </li>
 <li>
 Record, calculate, and report results with precision through computer systems.
 </li>
 <li>
 Carry out visual inspections of finished products.
 </li>
 <li>
 Contribute to internal audits and quality improvement initiatives.
 </li>
 <li>
 Interpret test data to resolve production or design challenges.
 </li>
 <li>
 Maintain, calibrate, and troubleshoot laboratory equipment.
 </li>
 <li>
 Uphold occupational safety, health regulations, and company policies in every procedure.
 
 
 </li>
 </ul>
 Qualification s&amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in chemistry, Biology, Pharmaceutical Sciences.
 </li>
 <li>
 At least 2 years of experience in the pharmaceutical industry.
 </li>
 <li>
 Strong analytical skills with exceptional attention to detail.
 </li>
 <li>
 Familiarity with GMP, GLP, and ISO standards.
 </li>
 <li>
 Basic knowledge of laboratory instruments and computer‑based reporting systems.
 </li>
 <li>
 Excellent communication and problem‑solving abilities.
 
 
 </li>
 </ul>
 Why Join Us? At Jamjoom Pharma, you&rsquo;ll be part of a dynamic team committed to excellence, innovation, and continuous improvement. We offer competitive compensation, professional development opportunities, and a collaborative environment where your contributions make a real impact.
</div>

QC Finished product Analyst

<div>
 
 
 Job Title: German
 
 Quality Assurance Analyst.
 
 
 
 
 
 
 Work Week:
 
 Monday to Friday.
 
 
 
 
 
 
 Department:
 
 Digital Services and Transformation; Operations.
 
 
 
 
 
 
 Reports To:
 
 Operations.
 
 
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 
 
 
 The Quality Assurance Analyst is responsible for evaluating transactions between Operations Customer Experts (OCEs) and Customers (Voice, Email, Chat, Click-to-Call, social media or other channels) to identify and suggest opportunities for improvement within the project's processes in order to help TP meet our client&rsquo;s expectations and increase our end user&rsquo;s, OCEs and client&rsquo;s satisfaction.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 (may perform other duties as requested, not specifically addressed in this document)
 
 
 
 
 
 
 Maintain independence and objectivity while evaluating and assessing OCEs quality performance. Ensuring independence in Quality Assurance (QA) evaluations of Operations Customer Experts (OCEs) is crucial to maintaining fairness, accuracy, and credibility. Independence means that QA analysts evaluate OCE performance objectively, free from personal biases or external influences, by adhering to the following principles:
 
 
 
 
 <ul>
 <li>
 Avoid Conflicts of Interest: QA analysts should not evaluate Operations Customer Experts they supervise or work closely with to prevent biased assessments.
 </li>
 <li>
 Objective Oversight: Ensure QA analysts do not have personal or professional relationships with the Operations Customer Experts being evaluated. If this is the case, the evaluations must be performed by another Quality Assurance Analyst.
 </li>
 <li>
 Calibration Sessions: Regularly conduct calibration meetings to align evaluators and ensure consistent interpretation and application of evaluation criteria.
 </li>
 <li>
 Detailed Evaluations: QA analysts must clearly document the rationale for each score, providing specific evidence from the call or interaction to support their assessments.
 </li>
 <li>
 Spot Checks on Supervisor Evaluations: Conduct periodic spot checks on evaluations performed by Operations Supervisors to verify accuracy, consistency, and adherence to established QA guidelines. This helps identify and correct potential biases or discrepancies in their assessments.
 </li>
 <li>
 Findings/identification that allow the improvement of OCEs - Operations Customer Experts and operational results.
 </li>
 <li>
 Consistency.
 </li>
 <li>
 Identify risks in the projects and suggest ways of internal control to mitigate the associated risks.
 </li>
 <li>
 Identify potential fraud and security-related issues: short calls, authentication, tools, sales, referrals.
 </li>
 <li>
 Provide valuable information about the project to the Quality Assurance Assistance Manager.
 </li>
 <li>
 Deliver productivity.
 </li>
 <li>
 Identify training needs.
 </li>
 <li>
 Reporting of nonconforming situations; End Customers support through calls (inbound and outbound) and other channels (chat, email, click to call, back office...).
 </li>
 <li>
 Interaction with other departments in order to improve or maximize results.
 </li>
 <li>
 Be an active part in the processes of continuous improvement, proposing improvement and innovations methods across the department and the company (producing fresh and imaginative ideas and solutions).
 </li>
 <li>
 Ensure all TP processes, procedures and policies are fulfilled.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Education and specific Training: Bachelor&rsquo;s degree or Graduate (preferentially).
 </li>
 <li>
 Fluency in German B2 Level and English.
 </li>
 <li>
 Work Experience: At least 6 Months up to one year of experience in Quality Assurance and in Contact Center.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills &amp;Other Requirements:
 
 
 
 
 
 
 
 Technical Skills Hiring Requirements:
 
 
 <ul>
 <li>
 Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
 </li>
 <li>
 Understands contact center business and trends.
 </li>
 <li>
 Analytical skills and proactive reporting insights. Skills to be trained:
 </li>
 <li>
 Client Product Training; Use of production tools.
 </li>
 <li>
 Use of phone - email System.
 </li>
 <li>
 Use of BMS System.
 </li>
 </ul>
 
 
 
 
 
 Competencies and specific skills:
 
 
 <ul>
 <li>
 Achievement oriented.
 </li>
 <li>
 Communication skills.
 </li>
 <li>
 Customer oriented.
 </li>
 <li>
 Diversity orientation.
 </li>
 <li>
 Judgment.
 </li>
 </ul>
 
 
 
 
 You can Apply Here and Also you can share your resume Mentioning "German QA" as a Subject with HR Dina through her Email Address
 
 dina.mohamed.3435@teleperformance.com
 
 
 
 
</div>

German QA Analyst(Customer Service)

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