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Director - Business Data Services

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Director – Business Data Services 3

In this role, you will be handling a team and reporting to Vice President of MDM CoE. We are looking for a manager with knowledge of all domains such as Material/Finish Products, Vendor, Customer, and Finance Master Data (charts of accounts, cost centres, legal entities, etc.) . You will be responsible for all the activities related to MDM domain.

Responsibilities

• Proven aptitude in rolling out data governance and data quality and exposure to standard methodologies
• Provide areas of operational improvement, digital solutions (Gen AI and Agentic AI) and technology implementations such as SAP MDG, SAP S4 Hana
• Ability to link master data issues/challenges to business processes, problems, and analytics
• Shown capability to collaborate, conduct, and lead sessions with Business and IT resources
• Be able to handle project delivery / Ops Delivery - timeline and landmark management, partner relationship management;
• Experience in delivering sophisticated MDM strategy assessments & implementation roadmap
• Experience in crafting an operating model for Master Data Management
• Understanding of standards and processes in ERP such as SAP
• Develop a point of views, thought leadership content to establish Genpact as a leader in MDM
• Exposure to Reporting, Analytics, and data lake environments. Applies knowledge and skills to conduct sophisticated and systematic analyses of data to produce insights
• Meaningful experience in MDM consulting, Data Governance with knowledge across multiple data domains
• Past experience of having independently led and executed the large scale, high-impacts MDM consulting projects or solutions Have delivered sophisticated MDM strategy assessments, implementation roadmaps
• Excellent written and oral communication skills with the confirmed ability to connect with all levels including management and retail partners.
• Brings in a clear understanding of how Finish Product /Material Master Data can impact various processes of any company i.e. Linkage of Finish Product Master Data to various Business Processes
• Very good understanding of the E2E P2P and OTC activities and impact of MDM work to the downstream process

• Understanding of the process and nuances of different entities, understanding of entity specific norms etc.
• Establish and facilitate cross-functional Vendor/Customer/Material /Finance and Data Governance client vision & expectations
• Should have abilities to perform quality audits on timely basis to validate and ensure the process in executed with error free and high-quality data standards.

Qualifications we seek in you!

Minimum Qualifications

• Graduate/Post graduate with relevant experience in Master Data Management
• Primary Industry knowledge in CPG/Retail, Manufacturing if preferred
• Experience in leading operations, exposure to product, supplier, Pricing & promotions management
• Functional understanding of PIM, informatic 360, SAP, FIORI
• Flexible with Shift Time.
• undefined

Preferred Qualifications/ Skills

• Highly motivated and bring both the practical experience of implementing solutions in Master Data Management & Data Governance and the flair for developing transformations and new insights.
• Should be strong in operations and people management and should have handled a team
• Good understanding of transition methodology
• Ability to identify process improvement areas
• Influencing skills, Creative thinking/innovative mind-set
• Good eye for business and understanding of business issues across multiple sectors
• Demonstrate a solid grasp of the lean six sigma framework to drive continuous performance improvement.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Compliance Officer (CCO) - VskillsVskills

Required Skills

Client Relations, Data Governance, Data Quality, Master Data Management (MDM), People Leadership, Project Management

Language

English (Required)

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Business Data Services

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.