director case management

Medical City Healthcare

<p></p><div>This position is incentive eligible.<br>
<br>
<br>
<h5 class="jobSectionHeader"><b>**$10,000 Sign-On Bonus offered for Non-HCA Employees**</b></h5><h5 class="jobSectionHeader"><b>
Introduction</b></h5><p>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Director Case Management today with Medical City North Hills.</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
Medical City North Hills offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>
Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>
Colleague recognition program<br>
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p><br>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
Come join our team as a Director Case Management. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
</p><p>The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. The Director is a registered nurse with responsibility for all operational aspects of the department. This position requires an executive presence and candidates must possess excellent communication and presentation skills, proven motivational capabilities, and a demonstrated accomplishment record of delivering results and attaining goals. This position is a subject matter expert in case management that requires solid leadership, trust building, team building, as well as change management skills to ensure success of the department and case management initiatives. This position requires an individual who is a self-starter and has the ability to manage multiple priorities, work with minimal supervision on projects and activities, and demonstrate tact and diplomacy in situations of conflict and controversy. This individual must be able to adapt quickly to change and coordinate efforts across multiple stakeholders.</p><p>
Responsibilities:</p><p></p><ul><li>
Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.</li><li>
Allocates resources to effectively staff department and meet productivity and quality goals.</li><li>
Responsible for oversight of CM core functions and practice.</li><li>
Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.</li><li>
Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.</li><li>
Assesses and improves the department&rsquo;s performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.</li><li>
Ensuring compliance with policies and SOP.</li><li>
Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics &amp; Compliance, and Legal.</li><li>
Performs other duties as assigned.</li><li>
Practices and adheres to the &ldquo;Code of Conduct&rdquo; and &ldquo;Mission and Value Statement.&rdquo;</li></ul><p></p><p>
What qualifications you will need:</p><p></p><ul><li><p>
Bachelor's degree, required</p></li><li>
Master's degree in Nursing, Health Administration, or Business Administration, preferred</li><li>
Either Registered Nurse (RN) licensure, Licensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW), required</li><li>
3+ years&rsquo; experience in overall acute care Hospital Case Management, preferred</li><li>
2+ years&rsquo; experience in case management leadership, preferred</li></ul><p></p><p>
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director Case Management opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Director Case Management

Return Assets Division- Lauth Investigations International, Inc.

<div>
 Position Summary
 <br/>
 <br/>
 The Director of Case Management is a strategic and operational leader responsible for overseeing the full lifecycle of claims from post-signature through approval and payout. This role ensures that all cases are processed accurately, efficiently, and in compliance with state requirements while meeting monthly filing and approval goals.
 <br/>
 <br/>
 This position combines hands-on claim processing expertise, team leadership, and process optimization, serving as the central authority for claim execution, quality control, and continuous improvement within RAD.
 <br/>
 <br/>
 This role carries direct accountability for converting signed claims into filed claims and ensuring that monthly Filing to State Fee targets are consistently achieved.
 <br/>
 <br/>
 Core Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Case Management &amp; Execution (Hands-On)
  </li>
  <li>
   Perform Claim Processor duties as needed, especially for complex or escalated cases
  </li>
  <li>
   Oversee cases from onboarding &rarr; documentation &rarr; filing &rarr; approval &rarr; payout
  </li>
  <li>
   Ensure all submissions to state agencies are complete, accurate, and compliant
  </li>
  <li>
   Resolve stalled, rejected, or high-risk claims
  </li>
  <li>
   Team Leadership, Oversight &amp; Training
  </li>
  <li>
   Manage Claim Processors and oversee caseload distribution
  </li>
  <li>
   Ensure cases progress according to timeline, quality, and compliance standards
  </li>
  <li>
   Conduct case audits and performance reviews
  </li>
  <li>
   Train, onboard, and coach Claim Processors to improve accuracy and efficiency
  </li>
  <li>
   Maintain and evolve Claim Processing training systems and documentation
  </li>
  <li>
   Pipeline Management, Revenue Execution &amp; Accountability
  </li>
  <li>
   Own and be fully accountable for achieving monthly Filing to State Fee targets
  </li>
  <li>
   Ensure all signed and viable cases are moved efficiently to filing
  </li>
  <li>
   Monitor pipeline health to prevent revenue leakage between Signed &rarr; Filed
  </li>
  <li>
   Identify risks early and take corrective action to close performance gaps
  </li>
  <li>
   Escalate proactively to COO when additional resources, leads, or support are required
  </li>
  <li>
   Process Optimization &amp; Continuous Improvement
  </li>
  <li>
   Analyze pipeline data to identify bottlenecks and inefficiencies
  </li>
  <li>
   Implement process improvements, SOPs, and workflow enhancements
  </li>
  <li>
   Continuously improve claim lifecycle performance (speed, accuracy, approval rate)
  </li>
  <li>
   Drive operational efficiency to reduce cycle time and increase throughput
  </li>
  <li>
   Client &amp; Conflict Management
  </li>
  <li>
   Serve as the first line of escalation for claimant concerns and complaints
  </li>
  <li>
   Handle complex situations including claimant skepticism, heir disputes, and sensitive communications
  </li>
  <li>
   Resolve issues professionally before escalation to executive leadership
  </li>
  <li>
   Technology &amp; Operational Enablement
  </li>
  <li>
   Identify and implement technology solutions to improve processing efficiency and accuracy
  </li>
  <li>
   Ensure effective use of CRM, automation tools, and document systems
  </li>
  <li>
   Drive adoption of systems that enhance scalability, visibility, and client experience
  </li>
  <li>
   Key Performance Indicators (KPIs)
  </li>
  <li>
   Monthly Filing to State Fee vs. target
  </li>
  <li>
   Claim approval rate
  </li>
  <li>
   Average processing cycle time
  </li>
  <li>
   Case accuracy / rejection rate
  </li>
  <li>
   Pipeline movement (Signed &rarr; Filed &rarr; Approved)
  </li>
  <li>
   Client satisfaction / complaint resolution time
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in claim processing, case management, operations, legal support, probate/estate matters, unclaimed property, investigations, or regulated administrative processes preferred. Prior leadership or team oversight experience strongly preferred.
  </li>
  <li>
   Strategic and analytical thinker with strong operational judgment
  </li>
  <li>
   High ownership mindset with accountability for outcomes, not just activity
  </li>
  <li>
   Strong leadership and team development capability
  </li>
  <li>
   Skilled in conflict resolution and high-stakes communication
  </li>
  <li>
   Process-driven with continuous improvement mindset
  </li>
  <li>
   Comfortable leveraging technology to drive efficiency and scale
  </li>
  <li>
   Experience with unclaimed property claims, probate/heirship documentation, state agency correspondence, Salesforce/CRM tools, Microsoft 365, workflow automation, SOP creation, and leading small operations teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Performance based incentives
  </li>
  <li>
   Medical, Dental, Vision, FSA, HSA (60 day waiting period applies)
  </li>
  <li>
   Life Insurance, Short Term/Long Term Disability (60 day waiting period
   <br/>
   <br/>
  </li>
 </ul>
 applies)
 <br/>
 <br/>
 <ul>
  <li>
   Employee Assistance Program (EAP)
  </li>
  <li>
   10 days Paid Time Off (PTO - 90 day waiting period applies)
  </li>
  <li>
   12 hours Volunteer Time Off (VTO)
  </li>
  <li>
   401
  </li>
 </ul>
</div>


Director of Case Management - Case Manager

Down East Community Hospital

<div>Description:
<p><b>
JOB SUMMARY AND SCOPE</b></p><p>
Job Location will be at Calais Community Hospital and Down East Community Hospital</p><p>
The Director of Case Management is accountable for the organization, sequence of services, and resources that are necessary and appropriate for the achievement of patient outcomes within effective time frames on a specific group of patients. The Director of Case Management must have ability to practice under minimal supervision and to perform the following six essentials of Case Management: Appropriateness of setting, Assessment, Planning, Implementation, Coordination, Monitoring and Evaluation with emphasis on decreasing length of stay and monitoring of cost effective health care across the continuum of care. This position is required to have competence to assess and case manages the age groups as indicated. The Director of Case Management evaluates patients for appropriateness, medical necessity, intensity of service, severity of illness, and performs continued stay reviews according to Interqual Acute Care Criteria. The Director of Case Management must meet resource management expectations, assist to reduce practice variations, and enhance patient outcomes. In addition the Director of Case Management serves as the Swing Bed Coordinator.</p><p><b>
ESSENTIAL JOB FUNCTIONS</b></p><ul><li>
Coordinate the care and services of selected patient populations across the continuum of illness</li><li>
Promotes effective utilization through reviews of Medicare, Medicaid, self-pay, and commercial insures admissions</li><li>
Provide a leadership role with the interdisciplinary team to achieve optimal outcomes</li><li>
Ensure timely discharges through early assessment and development of a discharge plan with early identification of barriers to discharge</li><li>
Communication with physicians, staff, patient/family, outside agencies to provide continuum of care</li><li>
Responsible for maintaining the Case Management Policy and Procedure Manual with annual review and updates as needed</li><li>
Responsible for writing policies and procedures for the Case Management Department</li><li>
Performs continued stay reviews using InterQual Criteria</li><li>
Verifies that all inappropriate admissions, unnecessary continued days, and procedures not meeting approved indications are forwarded to physician advisor</li><li>
Issues notices of non-coverage to patients and families as required within Medicare and Medicaid guidelines</li><li>
Conducts formal and informational staff education to all disciplines related to case management</li><li>
Identifies opportunities for intradepartmental and interdepartmental operational improvements</li><li>
Responsible for quarterly case management meetings to include formulating agenda and conducting the meeting</li><li>
Adheres to the organizational leadership profile</li><li>
Reliable attendance and punctuality</li><li>
Performs duties in a safe manner, in compliance with all safety policies and procedures</li><li>
Complies with the Code of Conduct and all appropriate policies and procedures</li><li>
Other duties, as assigned, that are relevant to the position and department</li></ul>
Requirements:
<p><b>
MINIMUM REQUIREMENTS</b></p><ul><li>
Current State of Maine RN License</li><li>
Diploma or BSN from School of Nursing</li><li>
At least three years clinical experience in an acute care hospital setting preferably in the areas of discharge planning, utilization review, and resource management</li><li>
Good organizational and leadership skills, excellent interpersonal skills</li><li>
Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Power Point, Knowledge of Interqual Acute Care Criteria, Knowledge of Medicare and Medicaid rules and regulations</li><li>
Ability to prioritize tasks and manage time efficiently, ability to function autonomously, ability to educate members of healthcare team and other customers</li></ul><p><b>
PHYSICAL EFFORT AND ENVIRONMENT</b></p><p>
Moderate: Occasionally lifts up to 25 pounds independently. Stands or walks often. Talking and hearing essential for conferring with patients, families, and staff.</p><p><b>
EXPOSURE RISK</b></p><p>
Exposure Category II: Employee reasonably expected to be at some risk for exposure to blood borne pathogens.</p><p><b>
QUALITY IMPROVEMENT</b></p><ul><li>
Maintains current knowledge of the hospital-wide Quality Improvement Program.</li><li>
Develops and implements appropriate quality improvements for the department.</li><li>
Develops quality initiative projects and the methods necessary for initiating, testing, data collection, analysis, and reporting the effectiveness of the project.</li><li>
Establishes indicators to monitor departmental service in response to complaints, identified problems, variances, sentinel events, or new services as well as patient outcome oriented indicators for high volume and/or high risk services.</li><li>
Reports all Quality Improvement activities, measurements and results according to the established reporting structure.</li><li>
Participates in the annual review of the Quality Improvement/Patient Safety Program.</li><li>
Participates as a member of functional and/or process improvement team as appropriate to position or requested.</li><li>
Provides Quality Improvement orientation, training, and continuing education for all departmental staff.</li><li>
Involves all departmental staff members in the Quality Improvement Program&rsquo;s plans and processes.</li><li>
Is accountable for identification and mitigation of risks and hazards within the department.</li></ul><p><b>
COMPLIANCE</b></p><ul><li>
Adheres to the federal, state, and local statutes and regulations.</li><li>
Adheres to the Compliance Program policies and procedures of Down East Community.</li><li>
Adheres to all Privacy and Security policies and procedures of Down East Community.</li><li>
Communicates any concern related to compliance issues to Compliance Officer.</li><li>
Communicates any concern related to confidentiality issues to the Privacy Officer.</li><li>
Educate, train, and supervise staff on all related compliance issues.</li><li>DECH is an equal opportunity employer.</li></ul></div>

Director of Case Management/Swing Bed Coordinator

Detroit Wayne Mental Health Authority

<div>
 Case Manager
 <br/>
 <br/>
 Under the general supervision of the VP of Direct Clinical Services, the Case Manager &ndash; Outpatient Clinics is responsible for managing an assigned caseload of members having behavioral health needs by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; and monitoring staff performance.
 <br/>
 <br/>
 <strong>
  Principal Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 Manages an assigned caseload of members having behavioral health needs.Assesses member needs, evaluates treatment options, creates treatment plans, coordinates care and monitors member progress. Develops,monitors, and evaluates treatment plans and progress.Provides core care management services by providing comprehensive care management, care coordination and referrals to community and social support.Plans and coordinates care management needsregardingmedical, psychiatric, substance use, crisis intervention, legal, housing, education/employment, entitlements, social, and peer support services.Conducts screenings and assessments of high-risk needs such as substance use, psychiatric symptoms, harm to self/others, abuse/neglect, or domestic violence. Conducts monitoring and follow-up services.Facilitates rehabilitative and treatment services.Provides comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs.Develops,monitors, and evaluates treatment plans and progress.Manages discharge plans upon completion of treatment.Works collaboratively with members, families, physicians, and nurses to ensure high quality care.Maintains the member's comprehensive clinical record through detailed documentation.Arranges for the intervention of social services, health, or governmental agencies when needed.Determinesthe need for therapeutic, psycho-social, or psychiatric evaluations based on member progress.Interacts with members to ensure they are informed about their treatment plan and answers any member&rsquo;s questions and concerns.
 <br/>
 <br/>
 Writes case reports.Works with agencies and service providers tofacilitatecase coordination and information sharing.Coordinates the integration of the social services/case management function.Reviews treatment goals and resources.Participates in the development and implementation of member care policies and protocols.Promotes effective and efficientutilizationof clinical resources.Participates in regular interdisciplinary staff meetings. Provides face-to-face reviews with members and/or relevant staff on a regular basisregardingmember progress so that treatment plans can bemodified, as necessary, to ensure that the treatment goals andobjectivesare being achieved. Participates in interagency planning and service coordination activities directed to improve and enhance service continuity and effectiveness for members.Monitors staff performance.Performs related duties as assigned.KNOWLEDGE, SKILLS AND ABILITIES (KSA&rsquo;S)
 <br/>
 <br/>
 Knowledge of DWIHN policies, procedures, and practices.Knowledge of the DWIHN provider network and community resources.Knowledge of the Michigan Mental Health Code.Knowledge of MDHHS policies, rules, regulations, and procedures.Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN.Knowledge of MHWIN.Knowledge of the LOCUSandMichiCANsassessments.Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care).
 <br/>
 <br/>
 Knowledge of and ability to use screening and assessment tools for behavioral health services.Knowledge of the continuum of care for all SED, SMI, Co-Occurring Disorders.Knowledge of Outpatient, Co-Occurring services, CM, ACT, Supported Employment, and Med Drop. Knowledge of behavioral health case management practices and principles.Knowledge of Integrated Care services for behavioral health patients.Knowledge of Medical Necessity Criteria for Behavioral Health Services.Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of Motivational Interviewing.Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBArequirementsand the Mental Health Code.Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc.Knowledge of the identification and treatment of co-occurring mental health and substance use disorders. Knowledge of community mental health services and resources.Knowledge of the DSM-V Statistical Manual. Administration skillsAssessment skills.Evaluation skills.Organizational skills.Planning skills.Report writing skills.
 <br/>
 <br/>
 Problem Solving skills.Decision Making skills.Critical Thinking skills.Interpersonal skills.Communication skills.Active Listening skills.Collaboration skills.Coordination skills.Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).Teamwork Skills.Ability to communicate orally.Ability to communicate in writing.Ability to work effectively with others.Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population.Judgement/Reasoning ability.
 <br/>
 <br/>
 <strong>
  Required Education
  <br/>
  <br/>
 </strong>
 A Bachelor&rsquo;s Degree from a recognized college or university in Social Work, or a related field.
 <br/>
 <br/>
 <strong>
  Required Experience
  <br/>
  <br/>
 </strong>
 Two (2) years of professional clinical experience in a behavioral healthcare or mental health setting including at least one (1) year of experience performing case management in a behavioral healthcare or mental health setting.
 <br/>
 <br/>
 At least two (2) years of clinical experience working with children and/or youth.
 <br/>
 <br/>
 MichiCANs certification preferred, or must be willing to complete the training and become certified
 <br/>
 <br/>
 <strong>
  Required License(s).
  <br/>
  <br/>
 </strong>
 A Valid State of Michigan clinical licensure preferred: LBSW
 <br/>
 <br/>
 A valid State of Michigan Driver&rsquo;s License with a safe and acceptable driving record.
 <br/>
 <br/>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan.
 <br/>
 <br/>
 <br/>
 <br/>
 This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed.  Management retains the discretion to add or change the position at any time.
 <br/>
 <br/>
 <br/>
 <br/>
 Please Note:  DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
 <br/>
 <br/>
 PI283466749
</div>


Case Manager - DOC

State of Tennessee

<div><p><b>Job Information</b>
</p><h3 class="jobSectionHeader"><b>State of Tennessee Job Information</b></h3><p><div><div><div>
Opening Date/Time</div><div> 05/08/2026 12:00AM Central Time</div></div><br>
<div><div>
Closing Date/Time</div><div> 05/14/2026 11:59PM Central Time</div></div><br>
<div><div>
Salary (Monthly)</div><div> $4,178.00 - $6,245.00</div></div><br>
<div><div>
Salary (Annually)</div><div> $50,136.00 - $74,940.00</div></div><br>
<div><div>
Job Type</div><div> Full-Time</div></div><br>
<div><div>
City, State Location</div><div> Waynesboro, TN</div></div><br>
<div><div>
Department</div><div> Children's Services</div></div></div></p><p><b><br>
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CASE MANAGERS-CHILD SAFETY, PERRY COUNTY</b><br>
<br>
<b>A Motor Vehicle Records screening will be conducted prior to employment.</b><br>
<br>
<b>This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.</b></p><p><b>
Qualifications</b>
</p><p><b>Education and Experience:</b> Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.</p><p><b>
Necessary Special Qualifications:</b> <i>Applicants for this class must:</i></p><ul><li>
Must be at least twenty-one (21) years of age on the date of application;</li><li>
Be a citizen of the United States;</li><li>
Possess a valid driver's license prior to and during employment;</li><li>
Have a good moral character, as determined by investigation;</li><li>
Complete a criminal history disclosure form in a manner approved by the appointing authority;
</li><li>Have no conviction for a felony;</li><li>
Agree to release all records involving their criminal history to the appointment authority;</li><li>
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;</li><li>
Submit to and pass a pre-employment screening test for use of illegal drugs.</li></ul><p><b>
Overview</b>
</p><p>This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting.</p><p><b>
Responsibilities</b>
</p><ul><li>Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, in order to gain a global perspective about case planning decisions.
</li><li>Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.</li><li>
Maintains documentation for case files and other required documentation. Prepares for, participates and testifies in court proceedings.</li><li>
Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc., identifies supports for children and families, administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.</li><li>
Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to various appointments safely, assists children in preparing for placement, and sitting with children who are awaiting placement.</li><li>
Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, responds timely to families, providers, co-workers and supervision.</li><li>
Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all Child and Family Team Meeting participants. Develops action steps and goals to be accomplished by the Team.</li><li>
Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
</li></ul><p><b>Competencies (KSA's)</b>
</p><p><b>Competencies:</b></p><ul><li>
Decision Quality</li><li>
Action Oriented
</li><li>Customer Focus</li><li>
Manages Conflict
</li><li>Communicates Effectively</li></ul><p><b>
Knowledge:</b></p><ul><li>
Clerical</li><li>
Customer and Personal Service</li></ul><p><b>
Skills:</b></p><ul><li>
Time Management
</li><li>Active Learning and Listening</li><li>
Complex Problem Solving
</li></ul><p><b>Abilities:</b></p><ul><li>
Written Comprehension</li><li>
Deductive Reasoning</li><li>
Inductive Reasoning
</li></ul><p><b>Tools &amp; Equipment</b>
</p><ul><li>Electronic Devices</li><li>
Computers</li><li>
Motor Vehicles</li></ul><p><b>
TN Driver Standards</b>
</p><p>State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:</p><ul><li>
A valid driver's license</li><li>
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.</li></ul><p><b>
Please include your Driver's License Information under the Licenses and Certifications section of your application.</b></p><p><i>
**Agencies may allow an exception based on other factors.</i></p></div>

DCS CASE MANAGER 3 - 05082026-77436

<div><p><b>Job Information</b>
</p><h3 class="jobSectionHeader"><b>State of Tennessee Job Information</b></h3><p><div><div><div>
Opening Date/Time</div><div> 05/06/2026 12:00AM Central Time</div></div><br>
<div><div>
Closing Date/Time</div><div> 05/12/2026 11:59PM Central Time</div></div><br>
<div><div>
Salary (Monthly)</div><div> $4,178.00 - $6,245.00</div></div><br>
<div><div>
Salary (Annually)</div><div> $50,136.00 - $74,940.00</div></div><br>
<div><div>
Job Type</div><div> Full-Time</div></div><br>
<div><div>
City, State Location</div><div> Savannah, TN</div></div><br>
<div><div>
Department</div><div> Children's Services</div></div></div></p><p><b><br>
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CASE MANAGER - CHILD PROGRAMS, HARDIN COUNTY</b><br>
<br>
<b>A Motor Vehicle Records screening will be conducted prior to employment</b><br>
<br>
<b>This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position</b></p><p><b>
Qualifications</b>
</p><p><b>Education and Experience:</b> Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.</p><p><b>
Necessary Special Qualifications:</b> <i>Applicants for this class must:</i></p><ul><li>
Must be at least twenty-one (21) years of age on the date of application;</li><li>
Be a citizen of the United States;</li><li>
Possess a valid driver's license prior to and during employment;</li><li>
Have a good moral character, as determined by investigation;</li><li>
Complete a criminal history disclosure form in a manner approved by the appointing authority;
</li><li>Have no conviction for a felony;</li><li>
Agree to release all records involving their criminal history to the appointment authority;</li><li>
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;</li><li>
Submit to and pass a pre-employment screening test for use of illegal drugs.</li></ul><p><b>
Overview</b>
</p><p>This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting.</p><p><b>
Responsibilities</b>
</p><ul><li>Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board, in order to gain a global perspective about case planning decisions.
</li><li>Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.</li><li>
Maintains documentation for case files and other required documentation. Prepares for, participates and testifies in court proceedings.</li><li>
Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc., identifies supports for children and families, administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.</li><li>
Works flexible hours including weekends, holidays, and after hours. Schedules appointments, meetings, visitation with children on caseload. Transports children to various appointments safely, assists children in preparing for placement, and sitting with children who are awaiting placement.</li><li>
Communicates effectively and timely with others, engages with children and families to build trustful relationships, encourages clients to overcome barriers and achieve permanency, explains parental rights and other relevant documents to families, responds timely to families, providers, co-workers and supervision.</li><li>
Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all Child and Family Team Meeting participants. Develops action steps and goals to be accomplished by the Team.</li><li>
Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
</li></ul><p><b>Competencies (KSA's)</b>
</p><p><b>Competencies:</b></p><ul><li>
Decision Quality</li><li>
Action Oriented
</li><li>Customer Focus</li><li>
Manages Conflict
</li><li>Communicates Effectively</li></ul><p><b>
Knowledge:</b></p><ul><li>
Clerical</li><li>
Customer and Personal Service</li></ul><p><b>
Skills:</b></p><ul><li>
Time Management
</li><li>Active Learning and Listening</li><li>
Complex Problem Solving
</li></ul><p><b>Abilities:</b></p><ul><li>
Written Comprehension</li><li>
Deductive Reasoning</li><li>
Inductive Reasoning
</li></ul><p><b>Tools &amp; Equipment</b>
</p><ul><li>Electronic Devices</li><li>
Computers</li><li>
Motor Vehicles</li></ul><p><b>
TN Driver Standards</b>
</p><p>State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:</p><ul><li>
A valid driver's license</li><li>
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.</li></ul><p><b>
Please include your Driver's License Information under the Licenses and Certifications section of your application.</b></p><p><i>
**Agencies may allow an exception based on other factors.</i></p></div>

DCS CASE MANAGER 3 - 05062026-77410

Full Circle Recovery Services

<p><b>About the Company</b></p><p>Full Circle Recovery Services is an outpatient treatment center dedicated to making a real difference in Dayton and its surrounding areas. With a personalized approach to care, we focus on addressing the individuals&rsquo; unique needs of those struggling with addiction. Our programs are designed to help clients overcome life&rsquo;s challenges, eliminate barriers, and combat the stigma surrounding their addiction.</p><p><b>Responsibilities</b></p><ul><li>Connect patients with needed and available community resources.</li><li>Follow-up with clients and agencies as appropriate to document the use/success of the referral.</li><li>Complete detailed reports on needs assessments and case management activities.</li><li>Input accurate and complete case management data into the electronic patient database.</li><li>Ensure that all documents submitted on behalf of a patient are valid and authentic.</li><li>Assist patients in accessing community-based resources and acquiring the appropriate medical, social, educational, and employment resources.</li><li>Connect patients with support groups and additional behavioral health resources.</li><li>Assist patients in securing temporary and long-term housing.</li><li>Assis in scheduling treatment appointments for patients and explain the treatment timeline and objectives.</li><li>Provide crisis interventions and de-escalation techniques.</li><li>Monitor and ensure that patients are seeing other healthcare professionals within and outside of Full Circle as required.</li><li>Assure that documentation is completed in compliance with Full Circle requirements, regulatory agency, and best clinical practices.</li><li>Coordinate patient care with the treatment team including clinical, medical staff, sober living, and other entities.</li><li>Adhere to Full Circle policies and procedures, and professional code of ethics.</li><li>Complete documentation utilizing the agency's designated Electronic Medical Record System, within a specified timeframe.</li><li>Attend required meetings including but not limited to, individual and group supervision, treatment team meeting, and in-service training.</li><li>Maintain current license and/or certifications as specified by Full Circle and credentialing boards (Ohio Chemical Dependency Professional Board).</li><li>May provide various other services as needed including but not limited to group orientation and counseling.</li></ul><p><b>Qualifications</b></p><ul><li>Must have an active CDCA License</li><li>High school diploma or GED</li><li>Must possess basic computer literacy skills</li><li>Must be knowledgeable of social services practices and procedures</li><li>Detail oriented and able to work in a fast-paced environment</li><li>Strong communication skills</li><li>Basic computer skills to access and utilize the EMR</li><li>A minimum of 1-year experience in mental health and/or addiction preferred but not required</li><li>This position may require the use of a Company or personal vehicle. Candidates must have a valid driver&rsquo;s license and possess the ability to comply with company auto insurance policy.</li></ul><p>Full Circle Recovery Services is a Drug-Free Workplace: The Medical Marijuana Registration Card is not accepted for any employee.</p><p>Job Type: Full-time</p><p>Pay: From $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>People with a criminal record are encouraged to apply</p><p>License/Certification:</p><ul><li>CDCA license (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Dayton, OH 45403 (Preferred)</li></ul><p>Work Location: In person</p>

CDCA Case Manager

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