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director global service operations and project delivery

Zones

<div><p><b>Description</b><br>
</p><br>
<br>
<p>Company Overview:</p><p>
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM</p><p>
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.</p><p>
Position Overview:</p><p>
The Director, Global Service Operations and Project Delivery, is responsible for leading and optimizing all operational functions that support the delivery of Services globally. This role oversees Project Management, Global Warehouse Operations, Lifecycle Services, Service Billing, Reporting &amp; Analytics, and Partner Governance. The Director will ensure operational excellence, drive process standardization, and enable scalable, high-quality service delivery across regions.</p><p>
What you&rsquo;ll do as the Director, Global Service Operations and Project Delivery:</p><p>
Employees employed in the role of Director, Global Service Operations and Project Delivery shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.</p><p>
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.</p><p>
Operational Leadership</p><ul><li>
Provide strategic and operational leadership across Service Operations, including Project Management, Warehouse Operations, Lifecycle Services, and Service Billing.</li><li>
Develop and implement standardized processes, tools, and best practices to ensure consistent global service delivery.</li><li>
Partner closely with Service Delivery, Finance, Supply Chain, Engineering, and Sales to align operational priorities with business goals.</li></ul><p>
Project Management Oversight</p><ul><li>
Lead a team of project managers responsible for service implementations, customer programs, and cross-functional initiatives.</li><li>
Responsible for Projects related Order fulfillment and Management
</li><li>Drive process improvement and standards development &ndash; Including but not limited to Projects Inventory Management</li></ul><br>
<p></p><ul><li>
Establish project governance frameworks, ensuring predictable execution, on-time delivery, and high customer satisfaction.</li></ul><p>
Warehouse &amp; Logistics Operations</p><ul><li>
Oversee warehouse operations supporting service parts, inventory management, logistics coordination, and field enablement.</li><li>
Drive improvements in efficiency, accuracy, turnaround time, and cost management.</li></ul><p>
Lifecycle Services Management</p><ul><li>
Manage lifecycle services programs including staging, maintenance services, asset lifecycle tracking and disposition.</li><li>
Ensure seamless coordination between internal teams and partners for end-to-end lifecycle service delivery.</li></ul><p>
Service Billing &amp; Financial Accuracy</p><ul><li>
Lead the service billing function to ensure accurate, timely, and compliant invoicing.</li><li>
Work with Finance to improve billing processes, reduce leakage, and strengthen revenue assurance mechanisms.</li></ul><p>
Reporting, Metrics &amp; Dashboards</p><ul><li>
Develop and manage KPIs, dashboards, and operational reporting to monitor performance, identify trends, and drive decision-making.</li><li>
Own operational reviews, Board-level reporting inputs, and continuous improvement metrics.</li></ul><p>
Global Coverage &amp; Partner Management</p><ul><li>
Ensure global support readiness through effective coordination with regional teams and key service partners.</li><li>
Establish governance frameworks for partner performance, contract compliance, operational alignment, and escalations.</li></ul><p>
Strategic Initiatives &amp; Continuous Improvement</p><ul><li>
Identify opportunities to enhance efficiency, automation, and customer experience.</li><li>
Lead cross-functional initiatives aimed at scaling service operations and supporting business growth.</li><li>
Drive adoption of tools, technology, and digital capabilities that improve service operations.</li></ul><p>
What you will bring to the team:</p><p>
Qualifications</p><ul><li>
Bachelor&rsquo;s degree in Business, Operations, Supply Chain, Engineering, or related field; MBA preferred.</li><li>
10+ years of experience in Service Operations, Program/Project Management, Supply Chain, or related operational leadership roles.</li><li>
Demonstrated experience leading global teams and managing service partners.</li><li>
Strong understanding of end-to-end service delivery processes, operational governance, and financial controls.</li><li>
Proven ability to design and analyze KPIs, dashboards, and data-driven insights.</li><li>
Excellent leadership, communication, and stakeholder management skills.</li><li>
Ability to work in a fast-paced, matrixed environment with global span of control.</li></ul><p>
Competencies</p><ul><li>
Operational Excellence &ndash; Builds scalable processes and drives continuous improvement.</li><li>
Strategic Leadership &ndash; Translates strategy into actionable operational plans.</li><li>
Cross-Functional Collaboration &ndash; Works seamlessly across functions and regions.</li><li>
Analytical Mindset &ndash; Uses data to drive decisions and improvements.</li><li>
Customer Focus &ndash; Ensures operational strategies support customer expectations.</li><li>
Change Management &ndash; Leads teams through transformation and growth.</li></ul><p>
Zones offers a comprehensive Benefits package</p><p>
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.</p><p>
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.</p><p>
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.</p><p>
Job timings: 9:00PM &ndash; 06:00AM (Pk time)</p></div>

Director, Global Service Operations and Project Delivery

Acumen

<div>
 <em>
  Acumen Pakistan is looking for an exceptional individual to manage the launch, delivery, and growth of our Acumen Academy Program in Pakistan. The ideal candidate must have atleast 10 years of experience preferably in education, training, fellowships and/or leadership development, entrepreneurship
 </em>
 <em>
  The role will report to the Country Director.
  <br/>
  <br/>
 </em>
 <strong>
  Acumen
  <br/>
  <br/>
 </strong>
 Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives.
 <br/>
 <br/>
 Acumen Pakistan (formerly Acumen Fund Pakistan) was set up in 2006, as a local non-profit entity. We currently have $16 million in committed investments in Pakistan, a strong Advisory Board, a network of Acumen Pakistan Fellows and a highly engaged partner community.
 <br/>
 <br/>
 <strong>
  About Academy
  <br/>
  <br/>
 </strong>
 Acumen invests in social entrepreneurs across the capital continuum and accompanies them on the journey to create transformational change. At Acumen Academy, we identify and prepare these leaders with the hard skills required to build scalable solutions to poverty and the harder skills of moral leadership to re-imagine and build a better world.
 <br/>
 <br/>
 <strong>
  About The Foundry
  <br/>
  <br/>
 </strong>
 In the Foundry, we accompany our alumni (1800+ across 70 countries) with the tools, community, and capital required to scale their impact. These extraordinary leaders are deeply rooted in their local context and in the global community. Today, the Foundry is collectively reaching more than 50 million lives through innovations in agriculture, education, workforce development, and healthcare and creating the next generation of role models and business models that are changing the world.
 <br/>
 <br/>
 In the context of Pakistan, this means, continuing to strengthen and grow our flagship program, and accompanying our ~200 alumni on their path towards solving problems of poverty.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for an exceptional person to build Acumen Academy in Pakistan. This role includes working directly with our Fellows, our global team, and external partners. You will lead a team and report directly to the Pakistan Regional Director.
 <br/>
 <br/>
 <strong>
  Specific Accountabilities Will Include
  <br/>
  <br/>
 </strong>
 <strong>
  Manage the Fellowship Outreach, Selection, and Delivery
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the design and execution of Fellows' outreach and recruitment strategy
  </li>
  <li>
   Oversee recruitment and selection for the Pakistan Fellowship, and make data-driven decisions to improve the selection process
  </li>
  <li>
   Facilitate seminars that create and hold space for reflection and absorption of the content
  </li>
  <li>
   Oversee the program operations including budgeting, logistics, and coordination and cultivation of a strong facilitator bench.
  </li>
  <li>
   Establish oneself as a point of contact for Fellows all through the program. Support Fellows by connecting them with internal resources and conducting 1:1 with participants and facilitators.
  </li>
  <li>
   Coach Fellows: provide feedback when sought; periodically conduct 1-on-1s with Fellows as required; and provide written evaluations over the course of the year.
  </li>
  <li>
   Build an ecosystem of funders, supporters, and advisors to contribute to the success and sustainability of the program
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Accompany The Pakistan Foundry
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In partnership with the Foundry Lead and the Global team, define the PK Foundry strategy and oversee its execution
  </li>
  <li>
   Oversee development and rollout of programs and initiatives that will connect and support the Foundry &ndash; e.g. coaching/mentoring; community gatherings; local and global exposure; accessing capital and sharing best practices
  </li>
  <li>
   Support the global team in identifying and accompanying the Foundry members for various internal and external opportunities
  </li>
  <li>
   Collaborate with the global team to measure the impact of Foundry in Pakistan and ensure that the data is collected and reported
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Build Pakistan Acumen Academy
  <br/>
  <br/>
 </strong>
 In collaboration with, and with guidance from the Pakistan Regional Director and the Global Acumen team:
 <br/>
 <br/>
 <ul>
  <li>
   Build partnerships and funding support for the Pakistan Acumen Academy
  </li>
  <li>
   Support engagement of partners/prospects locally by managing grant reporting calendar; drafting reports for funders; writing quarterly partner updates; creating presentations for pitches to prospective funders
  </li>
  <li>
   Own and manage relationships with key program partners
  </li>
  <li>
   Champion and reinforce the Acumen Academy brand in Pakistan in collaboration with global communications team
  </li>
  <li>
   Establish new funding relationships for flagship programs as well as any new initiatives
  </li>
  <li>
   Establish a strong community of supporters and Advisors who can provide you &ndash; and the Foundry &ndash; with ongoing support for the Leadership work in Pakistan
  </li>
  <li>
   Lead and manage 2-4 team members.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 10 years of work experience in a related field, preferably in education, training, fellowships and/or leadership development, entrepreneurship
  </li>
  <li>
   Experience in group facilitation and adult learning. Coaching skills, including the ability to give constructive feedback effectively, and willingness to have difficult, courageous conversations in service of helping others grow.
  </li>
  <li>
   Experience in fundraising for new ventures
  </li>
  <li>
   Experience setting up new ventures/programs in new markets is preferred but not required
  </li>
  <li>
   A strong track record of managing stakeholders, and building relationships with teams and partners.
  </li>
  <li>
   Experience managing a team (structuring the work, prioritizing, assigning, delegating, tracking results and team morale, and executing yourself when required) and managing stakeholders in a collaborative fashion
  </li>
  <li>
   Strong operations track record and ability to achieve targets independently.
  </li>
  <li>
   Can prioritize effectively and is detail-oriented.
  </li>
  <li>
   Prior work experience in a fast-paced environment, ability to work efficiently against tight deadlines
  </li>
  <li>
   Familiarity and exposure to the field of social enterprise and poverty alleviation preferred
  </li>
  <li>
   A graduate/master&rsquo;s degree in a related field (for example: education, psychology, leadership, etc.)
  </li>
  <li>
   Strong verbal &amp; written communications skills, and comfort representing Acumen Academy initiatives externally
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Deadline to apply:
 </strong>
 Candidates will be reviewed and interviewed on a rolling basis.
 <br/>
 <br/>
</div>


Program Lead Acumen Academy, Pakistan

United States Educational Foundation in Pakistan (USEFP)

<div><div><div><div><b>Posted date</b></div> <div>9th December, 2025</div> <div><b>Last date to apply</b></div> <div>25th December, 2025</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Education
</div></div><br>
<div><div><b>Salary</b></div> <div>PKR 830,000 grosss per month</div>
</div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>8 years</div></div></div></div>
<br><p></p><div><p><b>Job Description - </b><b>Director EducationUSA Advising</b></p>
<p><b>
Position Purpose / Role Summary</b></p>
<p>
Based in Islamabad and reporting to the Executive Director, The Director EducationUSA Advising provides strategic and operational leadership to USEFP&rsquo;s nEducationUSA advising network in Islamabad, Karachi, and Lahore. The role ensures high-quality advising services in alignment with EducationUSA&rsquo;s Five Steps to U.S. Study, U.S. Embassy guidance, and Department of State global standards.</p>
<p>
The position leads national advising strategy, manages multi-city teams, strengthens partnerships with U.S. higher education institutions (HEIs) and local stakeholders, and oversees major advising initiatives, outreach, events, and reporting to expand access to U.S. higher education information across Pakistan.</p>
<p><b>
Person Specification</b></p>
<p>
The successful candidate will demonstrate strong strategic, planning, and organizational skills, with proven ability to lead and support a geographically dispersed advising team. They will bring experience in international education, student advising, or related program management, ideally with an international organization.</p>
<p>
A solid understanding of both the U.S. higher education landscape and Pakistan&rsquo;s secondary and higher education systems is essential, along with strong intercultural communication skills and confidence using digital outreach and virtual advising tools.</p>
<p><b>
Key Accountabilities</b></p>
<p><b>
Leadership, Strategy &amp; Planning</b></p>
<ul><li>Lead the USEFP&rsquo;s mission-aligned strategy, planning, and budgeting for EducationUSA advising services.</li><li>Identify opportunities for program expansion and innovation, including digital outreach.</li><li>Oversee advising services to maintain global EducationUSA standards.</li></ul>
<p><b>
Program Management &amp; Quality Assurance</b></p>
<ul><li>Oversee operations and service quality across advising centers.</li><li>Maintain compliance with EducationUSA standards, branding, and ethics.</li></ul>
<p><b>
Team Leadership &amp; Staff Development</b></p>
<ul><li>Supervise Islamabad advising team and assistant managers across two centers.</li><li>Provide mentoring, performance management, and professional development support.</li></ul>
<p><b>
Partnerships, Outreach &amp; Stakeholder Engagement</b></p>
<ul><li>Serve as the primary liaison with the REAC and U.S. Embassy Public Affairs Section.</li><li>Build and sustain partnerships with U.S. HEIs and local education stakeholders.</li></ul>
<p><b>
Events &amp; Program Expansion</b></p>
<ul><li>Lead major EducationUSA initiatives, including U.S. university fairs and the annual EducationUSA Pakistan Tour.</li></ul>
<p><b>
Financial, Grant &amp; Administrative Oversight</b></p>
<ul><li>Manage the EducationUSA program budget, grants, and donor funds, including grant writing and quarterly reporting.</li></ul><p><b><br>
Data, Reporting &amp; Compliance</b></p>
<ul><li>Ensure accurate data collection, reporting, and timely submissions to stakeholders.</li><li>Use data insights to guide program improvements and decision-making.</li></ul>
<p><b>
Core Behavioral Competencies</b></p>
<p>
Leadership &amp; People Management | Strategic Thinking | Collaboration | Communication &amp; Public Engagement | Integrity &amp; Ethics | Innovation &amp; Problem-Solving</p>
<p><b>
Qualifications &amp; Experience</b></p>
<ul><li>Bachelor&rsquo;s degree required- Master&rsquo;s degree preferred.</li><li>Minimum 8 years&rsquo; experience in international education, advising, higher education, or related fields</li><li>Experience managing teams and multi-site programs</li><li>Strong understanding of U.S. and Pakistan education systems</li><li>Grant management and budget oversight experience</li><li>Excellent English communication skills</li></ul>
<p><b>
Working Conditions</b></p>
<p>
The role involves regular domestic travel, occasional international travel, evening or weekend work for events, frequent public speaking, and occasional representation on media and public platforms.</p>
<p><b>
General Provisions</b></p>
<p>
This role description may evolve in line with organizational needs and priorities.</p></div><p></p>

Director EducationUSA Advising

Motive

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 <br/>
 <br/>
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 <br/>
 <br/>
 Visit gomotive.com to learn more.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As the Senior Manager of People Operations, you will strategically guide Motive's evolution as a high-performing global organization. You will lead and optimize all core HR operations, ensuring efficiency, compliance, and a positive employee experience throughout the entire lifecycle. This role requires a proactive leader who can drive innovation in HR technology and processes to support our continued expansion. You will also champion a collaborative and high-performing environment by leading and mentoring a dedicated team.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead &amp; Strategize: Oversee all core People Operations functions, ensuring alignment with Motive&rsquo;s business strategy, compliance standards, and company values.
  </li>
  <li>
   Drive Operational Excellence: Design and implement scalable processes, policies, and systems that support efficiency, consistency, and a best-in-class employee experience.
  </li>
  <li>
   Team Leadership: Lead, mentor, and develop a growing People Operations team, fostering a culture of accountability, collaboration, and continuous improvement.
  </li>
  <li>
   Optimize Systems: Partner with IT, Finance, and other cross-functional teams to enhance system integrations, automation, and data accuracy across HR platforms.
  </li>
  <li>
   Service Model Innovation: Build and refine the HR service delivery model to improve accessibility, responsiveness, and employee satisfaction.
  </li>
  <li>
   Knowledge Management: Oversee the creation and maintenance of an intuitive HR knowledge base; explore AI-powered tools to enhance content delivery and employee self-service.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8+ years of progressive experience in People Operations, HR, or related functions, including 5+ years of people management experience.
  </li>
  <li>
   Proven success leading operational improvements that drive efficiency, scalability, and engagement in a high-growth or global organization.
  </li>
  <li>
   Strong analytical mindset with the ability to translate data into actionable insights.
  </li>
  <li>
   Experience with Workday or similar HRIS platforms; expertise in optimizing systems and workflows.
  </li>
  <li>
   Deep understanding of employment laws, compliance, and HR best practices across multiple regions (U.S. and global experience preferred).
  </li>
  <li>
   Excellent leadership, communication, and stakeholder management skills &mdash; able to influence across all levels of the organization.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
  <br/>
  <br/>
 </em>
 <em>
  Please review our Candidate Privacy Notice here.
  <br/>
  <br/>
 </em>
 <em>
  UK Candidate Privacy Notice here.
  <br/>
  <br/>
 </em>
 <em>
  The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 </em>
</div>


Senior Manager, People Operations

Care International in Pakistan

<div><div><div><div><b>Posted date</b></div> <div>15th December, 2025</div> <div><b>Last date to apply</b></div> <div>24th December, 2025</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad/Lahore</div>
</div><br>
<div><div><b>Category</b></div> <div>Development Sector
</div></div><br>
<div><div><b>Type</b></div> <div>Contractual</div> <div><b>Position</b></div> <div>1</div></div></div></div><div></div>
<br><p></p><div><p>As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people in over a hundred countries. We do this by focusing on our mission and living the values that drive our organization. A career at CARE is an opportunity to be part of a movement that brings communities together to solve complex problems and foster lasting change throughout the world. We seek individuals who are passionate about humanitarian and development work, collaborate well with others, embrace learning and innovation, and deliver results.</p>
<p><b>
Job Summary:</b></p>
<div>
<div><div><div><p>The Local Government and Municipal Services Specialist will provide technical guidance and strategic support to strengthen local government systems, policies, and institutional capacities under an anticipatory project. The incumbent will analyze existing local governance structures and identify capacity gaps in municipal service delivery, particularly in areas such as water supply, sanitation, sewerage, and waste management at the village level. The Specialist will work closely with the team, consultants, and project staff to develop practical and sustainable options for reforming local government mechanisms to enable effective behavior change interventions. This includes advising on institutional strengthening, policy improvement, and the development of capacity building frameworks for elected representatives and officials. The Specialist will also contribute to the design of training programs, manuals, and tools that address service delivery challenges and promote improved municipal performance. Additionally, the role involves coordination with technical experts to ensure alignment between local governance needs and the broader project goals of improving WASH services and community well-being.</p>
</div>
</div></div></div><p><b>This position is being advertised for an anticipatory project, with the duty station to be based in either Islamabad or Lahore.</b></p>
<p><b>
1- Technical Support &amp; Advisory on Local Government Systems </b>(30% of the time):</p>
<div>
<ul><li>Provide support, advice and guidance to the project team on local government systems, business processes, institutional structures, policy framework, training and capacity building needs etc.</li></ul>
<ul><li>Assist and advise the Team Lead on developing a range of viable and feasible options on behavior change reforms through improving the local government structure, policy, and implementation.</li></ul>
<ul><li>Provide input to the BCC team on characteristics of enabling local government environments that ensure better designing, implementation and sustainability of capacity building reform initiatives.</li></ul>
<ul><li>Provide input in designing of training programs, manuals, and tools and other relevant materials for various tiers keeping in view the municipal service delivery system in the villages.</li></ul>
<ul><li>Coordinate with module developer/experts for providing input on the needs of various subcomponents within the local government and municipal systems.</li></ul>
<p><b>
2- Capacity Analysis &amp; Institutional Assessment </b>(25% of the time)<b>:</b></p>
<div>
<ul><li>Coordinate with other consultants and project staff and provide technical input in assessing the capacity of local government officials and elected representatives in service delivery and identify skills gaps in the system.</li></ul>
<ul><li>Analyse capacity gaps in local government service delivery at the village level especially in terms of design and implementation of key</li></ul>
Assess the capabilities of local government officials, elected representatives, and service providers in delivering municipal services.
<ul><li>Identify skills gaps, training needs, and institutional constraints affecting service delivery.</li></ul>
<ul><li>Provide recommendations for capacity development and reform to strengthen governance and service delivery.</li></ul>
<p><b>
3- Coordination &amp; Technical Input for Project Implementation </b>(20% of the time)<b>:</b></p>
<ul><li>Coordinate with other consultants, technical specialists, and project staff to integrate local government perspectives into project activities.</li></ul>
<ul><li>Provide technical input to BCC teams on characteristics of enabling local government environments that improve the design, implementation, and sustainability of capacity-building reforms.</li></ul>
<ul><li>Collaborate with project teams in assessing and implementing behaviour change initiatives related to local governance.</li></ul>
<ul><li>Serve as a liaison between the project and local government institutions to ensure alignment with policies and operational procedures.</li></ul>
<p><b>
4- Training &amp; Capacity Building Support </b>(20% of the time)<b>:</b></p>
<div>
<ul><li>Provide input in designing training programs, manuals, tools, and other materials for various tiers of government and municipal staff.</li></ul>
<ul><li>Ensure training content is aligned with the needs of municipal service delivery systems in villages.</li></ul>
<ul><li>Coordinate with module developers and experts to incorporate technical guidance on local government and municipal systems into capacity-building materials.</li></ul>
<ul><li>Support implementation and monitoring of training programs to strengthen institutional knowledge and skill sets.</li></ul>
<p><b>
5- Other responsibilities as assigned: </b>(05% of time)</p>
</div>
<div><ul><li>Any other tasks or responsibilities based on organizational and programming needs as assigned by the Line Manager.</li>
</ul>
</div> <p><b>A) Qualifications (Know How)</b></p>
<ul><li>A university degree in Urban and Town Planning, Civil Engineering, Governance or a relevant discipline ideally from a foreign institution.</li></ul>
<p><b>
B) Experience/ Technical Skills</b></p>
<ul><li>12 years of work experience in matters related to local governance reforms, organizational development of municipal services delivery operators, capacity building etc.</li></ul>
<ul><li>Preferably, experience of working in similar projects/assignments, in similar capacity, with international donors, and in organizations with comparable conditions.</li></ul>
<ul><li>Experience in donor-funded projects (World Bank, USAID, EU, ADB).</li></ul>
<ul><li>Familiarity with rural governance systems and community-based service delivery.</li></ul>
<ul><li>Experience in training design, capacity-building programs, and knowledge management within local government contexts.</li></ul><br>
<p></p>
<p><b>
CARE participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we hereby request information from the candidate&rsquo;s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the candidate left employment. All offers of employment are subject to satisfactory references and appropriate screening checks. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.</b></p>
<div>
<p>CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.</p>
<p>
Note:<b> </b><b>This position is being advertised for an anticipatory project, with the duty station to be based in either Islamabad or Lahore.</b></p></div></div></div></div><p></p>

Local Government and Municipal Services Specialist

PTCL.Official

<div>
 <p>
  <strong>
   ARE YOU READY TO RISE WITH PTCL GROUP
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation &amp; Change Management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   PTCL Group actively cultivates an inclusive &amp; diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability
  </em>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PTCL Group Vision &amp; Values:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Be Resilient
  </li>
  <li>
   Think Big
  </li>
  <li>
   Win Every Battle
  </li>
  <li>
   Value Success
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   IN THIS ROLE YOU WILL
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Group Director Cloud &amp; Enterprise Data Network (EDN) Services is a mission-critical leadership role responsible for architecting and operationalizing future-ready cloud and enterprise network infrastructure that enables business scalability, resilience, and regulatory integrity across PTCL Group.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role bridges strategic direction with hands-on execution, ensuring robust, compliant, and cost-effective cloud infrastructure platforms that underpin digital transformation, cross-entity integration, customer delivery, and operational excellence. Acting as a key advisor to senior technology and business leaders, the incumbent ensures compliance with national regulations, industry standards, and internal governance while delivering next-generation cloud and network capabilities aligned with enterprise growth priorities. The role is also accountable for enabling B2B service delivery through timely execution of cloud and EDN infrastructure projects, safeguarding enterprise SLAs, and supporting revenue protection in close coordination with the B2B function.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   HOW CAN YOU EXPRESS YOUR TALENT
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. Cloud Strategy, Architecture &amp; Execution
  </strong>
 </p>
 <ul>
  <li>
   Define and implement the Group&rsquo;s hybrid/multi-cloud strategy, ensuring agility, resilience, and alignment with digital enablement goals.
  </li>
  <li>
   Lead the design, deployment, and optimization of secure, high-performing cloud infrastructure (IaaS, PaaS, SaaS) across VMware, Red Hat OCP, and private cloud environments.
  </li>
  <li>
   Oversee lifecycle management and modernization of legacy platforms, disaster recovery readiness, and tenant-specific governance models.
  </li>
  <li>
   Establish cost control frameworks, consumption optimization, and performance SLAs aligned with enterprise KPIs.
  </li>
 </ul>
 <p>
  <strong>
   2. Enterprise Data Network (EDN) Services &amp; Infrastructure Enablement
  </strong>
 </p>
 <ul>
  <li>
   Lead the design, modernization, and service continuity of PTCL Group&rsquo;s EDN and Data Center network services, including SD-WAN, MPLS, Cisco ACI, IP Core, and site connectivity.
  </li>
  <li>
   Ensure high availability, low-latency, and secure interconnectivity across corporate locations, commercial data centers, and business units.
  </li>
  <li>
   Drive transition from legacy to software-defined and intelligent networking architectures to improve service agility and reduce OPEX.
  </li>
  <li>
   Collaborate with cross-functional technology teams for seamless migrations, capacity planning, and integration of enterprise workloads.
  </li>
 </ul>
 <p>
  <strong>
   3. Security, Compliance &amp; Infrastructure Governance
  </strong>
 </p>
 <ul>
  <li>
   Embed proactive security measures within network and cloud layers including segmentation, firewalling, encryption, and zero-trust protocols.
  </li>
  <li>
   Lead infrastructure compliance with ISO 27001/27017/27018, PCI-DSS, PTA, and LEA requirements, including lawful interception and data retention frameworks.
  </li>
  <li>
   Drive structured audit readiness, vulnerability assessments, penetration testing, and incident resolution across infrastructure assets.
  </li>
 </ul>
 <p>
  <strong>
   4. Public Cloud &amp; EDN Enablement for B2B Services
  </strong>
 </p>
 <ul>
  <li>
   Ensure cloud and EDN infrastructure readiness to support enterprise and wholesale service requirements in coordination with the B2B function.
  </li>
  <li>
   Oversee cloud and network project delivery for B2B deployments, ensuring SLA compliance, uptime, and seamless service continuity.
  </li>
  <li>
   Collaborate with solution design, B2B, and technical teams to deliver scalable, secure, and revenue-critical cloud and EDN capabilities.
  </li>
  <li>
   Safeguard cloud performance and availability for high value B2B services, enabling differentiated customer experiences and revenue protection.
  </li>
 </ul>
 <p>
  <strong>
   5. Regulatory Engagement &amp; Certification Readiness
  </strong>
 </p>
 <ul>
  <li>
   Serve as the focal point for LEA/PTA and regulatory bodies on all infrastructure, security, and compliance matters.
  </li>
  <li>
   Establish internal compliance controls, governance routines, and formal stakeholder interfaces to ensure transparency and alignment with certification bodies.
  </li>
  <li>
   Lead renewal processes and continuous assurance efforts for ISO and other critical regulatory frameworks.
  </li>
 </ul>
 <p>
  <strong>
   6. Operational Performance &amp; Service Excellence
  </strong>
 </p>
 <ul>
  <li>
   Define, monitor, and optimize KPIs for availability, resilience, scalability, and compliance across all cloud and network services.
  </li>
  <li>
   Deploy observability tools, automation platforms, and AI-driven analytics to proactively monitor infrastructure health and reduce MTTR.
  </li>
  <li>
   Institutionalize change management, incident management, and service continuity protocols across Group-wide IT operations.
  </li>
 </ul>
 <p>
  <strong>
   7. Strategic Leadership &amp; Stakeholder Engagement
  </strong>
 </p>
 <ul>
  <li>
   Act as a strategic advisor to GVP and executive stakeholders, translating enterprise goals into infrastructure roadmaps and investment cases.
  </li>
  <li>
   Influence cross-functional technology, business, and compliance teams to deliver unified infrastructure and platform outcomes.
  </li>
  <li>
   Represent cloud and EDN strategy in executive forums, steering committees, and Group-level digital programs.
  </li>
 </ul>
 <p>
  <strong>
   8. Talent Development &amp; Capability Building
  </strong>
 </p>
 <ul>
  <li>
   Lead and mentor high-performance teams of network engineers, cloud architects, and infrastructure specialists.
  </li>
  <li>
   Foster a performance-driven culture that promotes technical depth, knowledge sharing, agile delivery, and leadership bench strength.
  </li>
  <li>
   Embed learning, certifications, and internal capability-building initiatives to keep pace with evolving technology landscapes.
  </li>
 </ul>
 <p>
  <strong>
   9. Financial Control &amp; Vendor Governance
  </strong>
 </p>
 <ul>
  <li>
   Develop and manage CAPEX/OPEX budgets aligned with infrastructure roadmaps and service delivery needs.
  </li>
  <li>
   Negotiate and govern third-party contracts, SLAs, and vendor performance, ensuring commercial efficiency and strategic alignment.
  </li>
  <li>
   Monitor cloud/network consumption trends, identify cost-saving opportunities, and maintain financial accountability.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT YOU NEED TO BE SUCCESSFUL
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, IT, or Telecommunications (required)
  </li>
  <li>
   Master&rsquo;s degree in Information Technology, Engineering, or Business (preferred)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Relevant experience
   </strong>
   in IT infrastructure, enterprise networking, and cloud computing across large-scale, multi-entity environments.
  </li>
  <li>
   <strong>
    Relevant in senior leadership roles
   </strong>
   , with full accountability for designing, deploying, and governing hybrid/multi-cloud architectures and enterprise network services.
  </li>
  <li>
   Proven track record in
   <strong>
    cloud modernization
   </strong>
   , including migration from legacy to VMware, Red Hat OCP, or similar platforms, and managing cloud-native workloads (IaaS, PaaS, SaaS).
  </li>
  <li>
   Demonstrated success in
   <strong>
    end-to-end cloud strategy execution
   </strong>
   , from architecture to operations, including security, cost optimization, and service delivery.
  </li>
  <li>
   Experience leading
   <strong>
    regulatory-compliant IT infrastructure programs
   </strong>
   , including ISO, PTA/LEA, and PCI-DSS-aligned deployments.
  </li>
  <li>
   Strong expertise in
   <strong>
    integrating cloud and network environments
   </strong>
   across data centers, business units, and partner ecosystems.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Competency:
  </strong>
 </p>
 <p>
  <strong>
   Certifications (preferred):
  </strong>
 </p>
 <ul>
  <li>
   Cloud: VMware Cloud Architect, Red Hat OCP, or equivalent
  </li>
  <li>
   Network: Cisco (CCNP/CCIE), Juniper (JNCIP)
  </li>
  <li>
   Security: CISSP, CISM
  </li>
  <li>
   Governance: PMP, ITIL, COBIT
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.
   </em>
  </strong>
 </p>
 <p>
 </p>
</div>


Group Director Cloud & Enterprise Data Network (EDN) Services

Zong CMPak Ltd

<div>
 <p>
  <strong>
   Department &amp; Function:
  </strong>
  Govt. &amp; Corporate Sales North
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Regional Director Sales &amp; Services - Islamabad
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Islamabad
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Director Govt. &amp; Corporate Sales &amp; Services - North
 </p>
 <p>
  <strong>
   Job Type:
  </strong>
  Permanent
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <ul>
  <li>
   The role is responsible to Onboard, grow, and retain accounts in assigned city and industry segments. Own industry revenue, new accounts, portfolio adoption (Cloud, DICT/Solutions, Mobility, Fixed/Connectivity), and post-sales service excellence.
  </li>
 </ul>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Growth, Revenue, and Account Outcomes:
  </strong>
 </p>
 <ul>
  <li>
   Deliver quarterly/annual revenue, gross margin, and new accounts targets; own expansion within named accounts
  </li>
  <li>
   Build and run a regional plan by industry; set goals for each industry and team; review weekly and course-correct early
  </li>
  <li>
   Drive portfolio mix: execute attach/cross-sell plays to achieve product wise targets (Cloud, Solutions/DICT, Mobility, Fixed)
  </li>
 </ul>
 <p>
  <strong>
   Industry Execution and Coverage Discipline:
  </strong>
 </p>
 <ul>
  <li>
   With IGPD, enforce account/industry tagging; close white-space by city; prioritize named prospects and expansion
  </li>
  <li>
   Maintain current account plans (stakeholders, buying centers, risks); secure customer references
  </li>
 </ul>
 <p>
  <strong>
   Pipeline Creation and Deal Management:
  </strong>
 </p>
 <ul>
  <li>
   Run daily prospecting cadences and weekly deal reviews to meet pipeline coverage, velocity, and win-rate goals
  </li>
 </ul>
 <p>
  <strong>
   Solution Selling and Bid Coordination:
  </strong>
 </p>
 <ul>
  <li>
   Lead discovery across business, technical, and commercial tracks; position end-to-end solutions (Cloud + Network + DICT)
  </li>
  <li>
   Coordinate with Solutions &amp; Delivery Center for architecture, demos/PoCs, SoW inputs, and proposal quality
  </li>
 </ul>
 <p>
  <strong>
   Partnerships:
  </strong>
 </p>
 <ul>
  <li>
   Co-sell with CSPs/SIs/ISPs where relevant; align joint account plans with Cloud Business &amp; Partnerships; harvest partner leads
  </li>
 </ul>
 <p>
  <strong>
   Field Intelligence and Feedback Loop:
  </strong>
 </p>
 <ul>
  <li>
   Capture win/loss, competitor moves, and price-to-win signals; feed IGPD, Products, DICT Center / Cloud Center to sharpen plays and offers
  </li>
 </ul>
 <p>
  <strong>
   Cash and Customer Experience:
  </strong>
 </p>
 <ul>
  <li>
   Ensure timely bill payments and collections; partner with Credit/Contracts on disputes and holds
  </li>
  <li>
   Own customer experience outcomes in collaboration with Delivery/Service Assurance (issues, escalations, acceptance).
  </li>
 </ul>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <ul>
  <li>
   Minimum of Bachelors degree in business, marketing, CS, IT, Engineering or other fields with experience of Sales &amp; Services
  </li>
 </ul>
 <p>
  <strong>
   Work Experience:
  </strong>
 </p>
 <ul>
  <li>
   Minimum Experience: 8 yrs. or Above. ICT Solution designing and Cloud experience shall be preferred
  </li>
 </ul>
</div>


Regional Director Govt. & Corporate Sales & Services - Islamabad

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