director of quality improvement

Forvis Mazars

<div><div><div><div>Requisition Number2236175</div></div></div><div><div><div><div>
Description &amp; Requirements
 
 
The Performance Improvement Healthcare Consulting team helps healthcare organizations achieve sustainable results by addressing margin erosion through targeted improvement strategies. By aligning strategic, operational, and financial initiatives, they identify opportunities and support leadership in implementing impactful changes. With a focus on strengthening margins, the team empowers providers to fulfill their mission and thrive in today's evolving healthcare environment.
 
 
The Lead Consultant will oversee and manage Clinical Documentation Integrity (CDI) consulting engagements across hospitals, health systems, and clinics. This role is responsible for performing CDI program assessments, reviewing clinical documentation, analyzing DRG and risk adjustment impacts, delivering education sessions, and guiding the implementation of best-practice documentation workflows.
 
 
What You Will Do: 
 
 
<ul><li>Conduct CDI program assessments and evaluate workflows to identify improvement opportunities.</li>
<li>Identify documentation gaps impacting CC/MCC, SOI/ROM, HCCs, and DRG assignment.</li>
<li>Recommend and implement strategies to improve documentation quality, compliance, and coding accuracy.</li>
<li>Develop and maintain CDI policies, procedures, and best practices.</li>
<li>Review clinical documentation and diagnostic data to identify missed severity and risk adjustment opportunities.</li>
<li>Collaborate with coding teams to ensure accurate code assignment and analyze audit trends to support mitigation strategies.</li>
<li>Deliver education for clinicians and CDI specialists on documentation standards, query compliance, DRG impacts, and record review best practices.</li>
<li>Create tailored educational resources, including tools, job aids, and reference materials.</li>
<li>Analyze CDI performance metrics such as CMI, DRG shifts, query response rates, and reconciliation accuracy.</li>
<li>Develop dashboards and reports to present actionable insights to executives and clinical leaders.</li>
<li>Manage client workstreams, updates, and deliverables, ensuring timely, high-quality outcomes.</li>
<li>Prepare proposals, executive summaries, and project documentation.</li>
</ul>
 
Minimum Qualifications: 
 
 
<ul><li>Bachelor's degree in a healthcare-related field</li>
<li>5+ years of related healthcare experience, including 2+ years in Clinical Documentation Improvement</li>
<li>Hands-on experience with CDI or Electronic Health Record (EHR) documentation platforms</li>
<li>Strong knowledge of DRG methodology, CC/MCC structure, and Hierarchical Condition Categories (HCCs)</li>
<li>Proficiency in Microsoft Excel and ability to interpret clinical data</li>
<li>Willingness to travel up to 60%, based on client needs</li>
</ul>
 
Preferred Qualifications: 
 
 
<ul><li>Master's Degree</li>
<li>Registered Nurse</li>
<li>Prior Consulting experience</li>
<li>Experience leading CDI program redesign or expansion</li>
<li>Familiarity with quality reporting and risk adjustment metrics</li>
<li>CCDS, CDIP, or equivalent certification</li>
</ul>
 
#LI-ATL, #LI-OAK, #LI-IND, #LI-STL, #LI-SGF, #LI-CLTSP, #LI-CIN, #LI-NASH
 
 
#LI-BM</div></div></div></div><div><div><div><div>
With a legacy spanning more than 100 years, Forvis Mazars is committed to providing a different perspective and an unmatched client experience that feels right, personal and natural. We respect and reflect the range of perspectives, knowledge and local understanding of our people and clients. We take the time to listen to deliver consistent audit and assurance, tax, advisory and consulting services worldwide.
We nurture a deep understanding of our clients&rsquo; industries, delivering greater insight, deeper specialization and tailored solutions through people who listen to understand, are responsive and consult with purpose to deliver value.
About Forvis Mazars, LLP
Forvis Mazars, LLP is an independent member of Forvis Mazars Global, a leading global professional services network. Ranked among the largest public accounting firms in the United States, the firm&rsquo;s 7,000 dedicated team members provide an Unmatched Client Experience&reg; through the delivery of assurance, tax, and consulting services for clients in all 50 states and internationally through the global network. Visit forvismazars.us to learn more.
Forvis Mazars, LLP is an equal opportunity/affirmative action employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, national origin, religion, genetic information, disability, protected veteran status, gender identity, or other protected classifications. 
It is Forvis Mazars, LLP standard policy not to accept unsolicited referrals or resumes from any source other than directly from candidates.
Forvis Mazars, LLP expressly reserves the right not to consider unsolicited referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services, and recruiting agencies. 
Forvis Mazars, LLP further reserves the right not to pay a fee to a recruiter or agency unless such recruiter or agency has a signed vendor agreement with Forvis Mazars, LLP.Any resume or CV submitted to any employee of Forvis Mazars, LLP without having a Forvis Mazars, LLP vendor agreement in place will be considered the property of Forvis Mazars, LLP.</div></div></div></div></div>

Lead Consultant, Healthcare Performance Improvement - Clinical Documentation Integrity

Marriott International

<div>Additional Information 
Job Number25200216 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationMarriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company&rsquo;s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. . 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Quality Assurance Goals
<ul><li>Coaches managers on adopting the Total Quality Management leadership style.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</li></ul> 
Leading Quality Assurance Team
<ul><li>Trains team members and managers on problem solving, process improvement and strategic planning techniques</li></ul>
<ul><li>Develops systems to enable employees to understand guest satisfaction results.</li></ul>
<ul><li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li></ul>
<ul><li>Coaches managers on adopting the Total Quality Management leadership style.</li></ul>
<ul><li>Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.</li></ul>
<ul><li>Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.</li></ul> 
Managing Quality Tools
<ul><li>Ensures that management practices at all levels are aligned with quality tools.</li></ul>
<ul><li>Uses data collection methods to compile, display, track, and analyze defect trends.</li></ul>
<ul><li>Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.</li></ul>
<ul><li>Analyzes issues and identifies trends.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Creates an atmosphere in all properties that meets or exceeds guest expectations.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Ensures that regular, ongoing communication is happening in quality assurance.</li></ul>
<ul><li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<ul><li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li></ul>
<ul><li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Director of Quality

NetCare Access

*Those that are able to receive the COVID-19 vaccination and influenza shot will be required to do so as a requirement of employment at Netcare Access.*Schedule1st shift, M-F &amp; as neededGENERAL DESCRIPTION: Responsible for the operational aspects of 24-hour a day 7-day a week Adult Residential Services Programs. Responsible for Facilities, supply management, scheduling, and other administrative aspects of managing residential services under the direction of the Director of Residential Services.ESSENTIAL DUTIES AND RESPONSIBILTIES: <ul><li>Manages standard facility operating procedures including but not limited to:</li><li>Maintaining facility documentation required for accreditations and safety (e.g. safety logs, fire drills)</li><li>Leads preparation efforts for facility audits under direction of department director and director of EHS.</li><li>Point person for contact with contractors for linens, cleaning services, etc.</li><li>Liaison between residential services and EHS to coordinate facility-related projects and activities.</li><li>Manages ordering and inventory management of food, medical, and operational supplies in conjunction with unit clerks, purchasing, facilities, and nursing departments.</li><li>Ensures food safety protocols are followed and oversees food service operations.</li><li>Oversees department scheduling:</li><li>Creates, maintains, and reports on scheduling templates</li><li>Time-off request coverage</li><li>Works with director and coordinators for coverage for call-offs and documentation.</li><li>Consistent daily staffing</li><li>Supports continuous department quality improvement and program initiatives:</li><li>Supports data entry and reporting</li><li>Supports all administrative components of quality improvement initiatives.</li><li>Coordinates with HR and IT for all on- and off-boarding processes.</li><li>Manages staff compliance with trainings, performance evaluations, licenses, and credentialing requirements with assistance from coordinators and HR.</li><li>Assists Director with compliance with:</li><li>policies and procedures</li><li>applicable federal, state, and local standards, rules, and regulations</li><li>expectations regarding risk management</li><li>standards for customer service and accessibility</li><li>Assists Director and collaborates with Coordinators to implement department initiatives and projects.</li><li>Other related duties as assigned.</li></ul>ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: <ul><li>Previous experience in the management and delivery of community health services.</li><li>Ability to achieve and maintain certification in required training programs.</li><li>Ability to review data and analyze and produce written and electronic reports.</li><li>Ability to relate to people with a variety of age, sex, economic, sexual orientation, race, ability, educational, and professional backgrounds.</li><li>Ability to travel between service facilities.</li><li>Ensure services area compliance with applicable federal, state, and local standards and requirements.</li><li>Ability to monitor timely completion of documentation.</li><li>Effectively and legally manage onboarding, training, and evaluation of staff.</li><li>Ability to apply risk management and problem-solving techniques to clinical/workplace situations.</li><li>Comprehends and contributes to Quality Assurance/Improvement initiatives and assures standards are met.</li><li>Ability to work effectively as a part of a team.</li><li>Demonstrates broad system management skills.</li><li>Assures adherence to agency policies, procedures, and other expectations.</li><li>Seeks opportunities to develop leadership skills.</li><li>Demonstrating effective organizational skills and ability to prioritize.</li><li>Understanding of basic food storage and food safety management.</li></ul>Job Type: Full-timePay: $65,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Operations Manager

Dept Data

Operations DirectorThe Operations Director is responsible for overseeing the daily operations of the company ensuring efficiency quality service and cost-effective management of resources. This leadership role involves strategic planning process optimization and collaboration with various departments to achieve organizational goals.Responsibilities<ul><li>Develop and implement operational strategies aligned with company objectives.</li><li>Manage and optimize operational processes to improve efficiency and productivity.</li><li>Lead mentor and develop the operations team to achieve high performance.</li><li>Oversee budgeting forecasting and resource allocation.</li><li>Ensure compliance with industry regulations and company policies.</li><li>Collaborate with other departments to support business growth and customer satisfaction.</li><li>Monitor key performance indicators and prepare reports for senior management.</li><li>Identify risks and implement mitigation strategies.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration Operations Management or related field; Master's degree preferred.</li><li>Proven experience in an operations leadership role preferably at a senior level.</li><li>Strong understanding of operational procedures and best practices.</li><li>Experience with budgeting forecasting and financial management.</li><li>Excellent leadership and team management skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Exceptional communication and interpersonal skills.</li></ul>Skills<ul><li>Strategic Planning</li><li>Process Improvement</li><li>Budget Management</li><li>Team Leadership</li><li>Project Management</li><li>Risk Management</li><li>Data Analysis</li><li>Regulatory Compliance</li><li>Change Management</li><li>Cross-functional Collaboration</li></ul>SkillsStrategic Planning, Process Improvement, Budget Management, Team Leadership, Project Management, Risk Management, Data Analysis, Regulatory Compliance, Change Management, Cross-functional Collaboration, Supply Chain, Process Optimization,Strategic Planning & Execution,Budgeting & Financial Forecasting,Regulatory & Policy Compliance,Resource Allocation & Utilization,Cost Reduction & Efficiency Improvement,Continuous Improvement Culture Building,Conflict Resolution & Mediation Skills,Decision-Making & Problem-Solving,Supply Chain & Logistics Coordination,Continuous Improvement Culture Building,Conflict Resolution & Mediation Skills,Business Continuity Planning

Operations Director

23Dept

Brooks Rehabilitation

<div>Job Title: Assistant Director of Nursing (ADON)
Location: Bellbrook Health and Rehab
Job Type: Full-Time
Salary: Negotiable
Position Summary
The Assistant Director of Nursing (ADON) supports the Director of Nursing in overseeing the clinical operations of the nursing department to ensure the highest quality of care is provided to residents. The ADON plays a vital leadership role in promoting a culture of safety, excellence, and continuous improvement in resident care.
Key Responsibilities<ul><li>
Assists the Director of Nursing in planning, developing, organizing, implementing, evaluating and directing the day-to-day operations of the Nursing Services department, as well as its programs and activities, in accordance with current state and federal laws and regulations.</li><li>
Interprets and communicates policies and procedures to nursing staff, and monitors staff practices and implementation.</li><li>
Participates in QAPI or facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.</li><li>
Facilitates, serves, attends or participates in various committees of the facility as appointed.</li><li>
Performs rounds to observe residents and ensure nursing needs are being met.</li><li>
Conducts observations of nursing care and supervises development of in-service education to ensure nursing staff is competent in current knowledge and skills.</li><li>
Promote teamwork, mutual respect, and effective communication.</li><li>
Other duties as assigned.</li></ul>
Qualifications<ul><li>
A Nursing Degree from an accredited college or university.</li><li>
Must have, as a minimum, three (3) years of experience as a supervisor in a hospital, nursing home, or other related health care facilities.</li><li>
Current unrestricted license as a Registered Nurse (RN) in practicing state.</li><li>
Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines pertaining to long-term care.</li><li>
Current CPR certification.</li></ul>
Benefits<ul><li>
Competitive Wages and Benefits Package</li><li>
401(K) Plan</li><li>
Paid Time Off</li><li>
Positive and compassionate environment</li><li>
Supportive Leadership team</li><li>
Additional incentives</li></ul></div>

Assistant Director of Nursing ADON

Almajdouie

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Lead Consultant, Healthcare Performance Improvement - Clinical Documentation Integrity

Director of Quality

Operations Manager

Operations Director

Operations Director

Assistant Director of Nursing ADON

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