director of retail operations

Private Company

<div>
 
 We are a leading multinational retailer based on GCC.
 
 
 
 
 
 We are looking for an experienced Director of Retail Operations to organize and oversee the operations of our stores. You will assume responsibility for the company&rsquo;s overall success by setting targets, supervising managers, and ensuring that they are attained. The Operations Director is expected to execute company strategies by maximizing store profitability. You will have control over store expenses, protect company assets, and manage overall store standards and processes for customer service excellence, merchandising and inventory management, retail operations, and ensure that team participation is consistent and well managed. Effective operations directors are skilled in managing diverse operations. They have a strategic mindset and are excellent leaders. Excellent financial and operational planning abilities are essential for this role. The goal is to ensure that our company meets and exceeds the expectations of business development and efficiency.
 
 
 
 
 
 
 Duties and responsibilities
 
 
 <ul>
 <li>
 Provides leadership to the team and oversees retail activities. Hires, trains, and oversees management team performance.
 </li>
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 Full P/L responsibility.
 </li>
 <li>
 Sets objectives for retail teams to ensure a high standard of service provided in the store.
 </li>
 <li>
 Ensures structure is provided for the retail teams in KPIs, policies and procedures, trading feedback processes, trading calendars, and controlling retail costs.
 </li>
 <li>
 Reviews and analyzes sales and operational records and reports; uses data to project sales, determines profitability and targets, and identifies potential new markets.
 </li>
 <li>
 Prepares and implements the county budget; monitors and approves expenses.
 </li>
 <li>
 Collaborates with managers to develop sales goals for each location, monitors progress toward those goals and develops strategies to attract and retain customers.
 </li>
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 Develops marketing programs and promotions to increase sales and/or introduce new products.
 </li>
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 Identifies opportunities for improvement; designs and implements training, strategies, policies, goals, and other resources to maximize productivity and morale.
 </li>
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 Schedules and directs regular sales meetings and events to share information, set and revise goals, and increase morale.
 </li>
 <li>
 Oversees warehouse operations in conjunction with the Supply Chain Manager.
 </li>
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 Manages inventory by monitoring inventory levels and planning stock supply to ensure the availability of the full line of products.
 </li>
 <li>
 Maintains knowledge of the market, competition, and best practices and trends in sales techniques and strategies.
 </li>
 <li>
 Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees in accordance with company policy and labor law.
 </li>
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 Performs other duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
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 Strong verbal and written communication skills.
 </li>
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 Excellent sales and customer service skills, with proven negotiation skills.
 </li>
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 Excellent math skills to draft and implement budgets and conduct data analysis.
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 <li>
 Excellent supervisory and leadership skills.
 </li>
 <li>
 A thorough understanding of the company&rsquo;s products and/or services, and those of immediate competitors in the surrounding market.
 </li>
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 Bachelor&rsquo;s degree in business, Marketing, Finance, or related field; OR Extensive experience as a sales manager is required.
 </li>
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 Must be able to travel regularly throughout the GCC.
 </li>
 </ul>
 
 
</div>

Director of Retail Operations

yash greens

Job Title: Retail HeadCompany: Matchpoint Retail (Levi&rsquo;s Exclusive Brand Outlets) Department: Retail Operations Head Reporting To: Director / CEO Location: Dehradun, UttarakhandJob Summary:Matchpoint Retail is seeking a dynamic and result-oriented Retail Head to lead and oversee overall retail operations for Levi&rsquo;s Exclusive Brand Outlets. The role is responsible for driving sales growth, ensuring operational excellence, enhancing customer experience, managing multi-store teams, and achieving overall business profitability targets.The Retail Head will play a strategic role in expansion planning, performance management, brand representation, and strengthening Levi&rsquo;s market presence.Key Responsibilities:1. Sales &amp; Revenue Management<ul><li>Drive overall sales performance across all Levi&rsquo;s stores under Matchpoint.</li><li>Develop and implement strategies to achieve monthly, quarterly, and annual sales targets.</li><li>Monitor KPIs such as conversion rate, ATV, ASP, footfall, and store productivity.</li><li>Ensure effective execution of promotions, campaigns, and VM standards.</li></ul>2. Operations Management<ul><li>Oversee daily retail operations to ensure smooth functioning of all stores.</li><li>Ensure strict adherence to SOPs and brand guidelines.</li><li>Monitor stock levels, shrinkage control, and inventory accuracy.</li><li>Coordinate with warehouse and supply chain teams for timely replenishment.</li></ul>3. Team Leadership &amp; Development<ul><li>Lead, mentor, and manage Regional Managers, Store Managers, and retail teams.</li><li>Drive performance management systems and team productivity.</li><li>Conduct regular reviews, training programs, and leadership development initiatives.</li><li>Build a strong retail leadership pipeline across locations.</li></ul>4. Customer Experience &amp; Brand Management<ul><li>Ensure consistent premium customer experience across all outlets.</li><li>Monitor customer feedback and implement service improvement initiatives.</li><li>Maintain Levi&rsquo;s brand standards, visual merchandising, and store ambience.</li></ul>5. Financial &amp; Business Planning<ul><li>Prepare and manage retail budgets and P&amp;L.</li><li>Analyze sales and financial reports to optimize costs and improve margins.</li><li>Identify new store expansion opportunities and growth markets.</li><li>Drive profitability, productivity, and operational efficiency.</li></ul>6. Compliance &amp; Governance<ul><li>Ensure compliance with company policies, statutory regulations, and audit standards.</li><li>Maintain safety norms and operational controls across all stores.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong leadership and multi-store management expertise</li><li>Strategic planning and execution capability</li><li>Excellent analytical and business acumen</li><li>Strong communication and stakeholder management skills</li><li>Result-driven with strong ownership mindset</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s / Master&rsquo;s degree in Business Administration, Retail Management, or related field</li><li>10&ndash;15 years of experience in retail operations</li><li>Minimum 5+ years in a senior leadership role</li><li>Experience managing multi-location apparel retail operations preferred</li></ul>Preferred Industry Experience:Fashion, Apparel, Lifestyle, FMCG, or Consumer Retail Brands.Job Type: Full-timePay: ₹600,000.00 - ₹840,000.00 per yearExperience:<ul><li>total work: 1 year (Preferred)</li></ul>Work Location: In person

Retail Operations Head

Gucci

<div>Summary
If you are a Dream-maker, this is the place for you. Together, we&rsquo;ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.
Job Description
Role Mission
As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues.
You will serve as a &ldquo;Gucci Ambassador&rdquo; by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.
Key Accountabilities
Operations
<ul><li>Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve;
</li></ul><ul><li>Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV&rsquo;s and damages;
</li></ul><ul><li>Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner;
</li></ul><ul><li>Maintain clear and accurate operations documents/procedures for reference purposes;
</li></ul><ul><li>Submit all 8300 and tax-exempt forms as received;
</li></ul><ul><li>Communicate all discrepancies/issues immediately to management;
</li></ul><ul><li>Process repairs and damages on a timely basis according to company guidelines;
</li></ul><ul><li>Assists with physical maintenance of the boutique;
</li></ul><ul><li>Place orders as needed for all supplies for the office and store;
</li></ul><ul><li>Ensure compliance with company standards, procedures, and security guidelines.
</li></ul>Inventory
<ul><li>Ensure an accurate and organized store inventory at all times;
</li></ul><ul><li>Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager.
</li></ul>Key Requirements
<ul><li>Bachelor&rsquo;s Degree preferred;
</li></ul><ul><li>Experience with technology to utilize internal retail systems and shipping software programs;
</li></ul><ul><li>Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;
</li></ul><ul><li>1 year of administrative or stock experience; preferably in a luxury environment;
</li></ul><ul><li>Strong attention to detail and ability to multitask;
</li></ul><ul><li>Familiar in Microsoft Word and Outlook;
</li></ul><ul><li>Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.
</li></ul>Key Pillars for Ways of Working
<ul><li>Execute the mission of the role with a Radically Client-Centric mindset
</li></ul><ul><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working
</li></ul><ul><li>Be Relentlessly Creative and approach challenges with an innovative mindset
</li></ul><ul><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors
</li></ul>Key Behaviors to Amplify What We Do
Explore
Considerate Thinker
<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole
</li></ul>Solutions Developer
<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions
</li></ul>Deliver
Accountable Achiever
<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions
</li></ul>Agile Advocate
<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals
</li></ul>Connect
Connection Builder
<ul><li>Builds trust-based relationships across boundaries and encourages collaboration
</li></ul><ul><li>Adapts own style to communicate impactfully
</li></ul>People Enabler
<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person&rsquo;s uniqueness
</li></ul>Build
Continuous Learner
<ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort
</li></ul>Talent Builder
<ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential
</li></ul>Work Authorization
<ul><li>Qualified candidates must have the proper work authorization to work in the United States
</li></ul>Accessibility
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle &ndash; starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com .
When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.
EOE M/D/F/V
Job Type
Regular
Start Date
2026-05-03
Schedule
Full time
Organization
Gucci America Inc.</div>

GUCCI Operations Controller - Forum Shops Las Vegas

Confidential

<div>
 
 The Executive Director &ndash; Mall Operations will be responsible for the overall strategic direction, operational efficiency, and profitability of the shopping malls under their management. This role requires strong leadership, business acumen, and deep understanding of retail and F&amp;B operations to ensure exceptional guest experiences while driving revenue growth.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement strategic plans to achieve business objectives, including revenue growth, tenant satisfaction, and footfall increase.
 </li>
 <li>
 Oversee daily mall operations, including retail, F&amp;B, entertainment, security, facilities management, and customer service.
 </li>
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 Lead, mentor, and manage a diverse team of senior managers and operational staff.
 </li>
 <li>
 Monitor financial performance, prepare budgets, and ensure cost-effective operations.
 </li>
 <li>
 Establish and maintain strong relationships with tenants, investors, government authorities, and key stakeholders.
 </li>
 <li>
 Drive marketing, events, and promotional activities to enhance mall visibility and attract target audiences.
 </li>
 <li>
 Ensure compliance with UAE regulations, health, safety, and sustainability standards.
 </li>
 <li>
 Analyze market trends, competitor activities, and consumer behavior to identify opportunities for improvement and expansion.
 </li>
 <li>
 Implement advanced technology and innovation initiatives to improve operational efficiency and customer experience.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Retail Management, or related field; MBA preferred.
 </li>
 <li>
 Minimum 12&ndash;15 years of senior leadership experience in mall operations, preferably in the UAE.
 </li>
 <li>
 Proven track record of managing large-scale shopping malls or retail complexes in UAE.
 </li>
 <li>
 Strong financial management, business development, and strategic planning skills.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management abilities.
 </li>
 <li>
 Knowledge of UAE labor laws, retail regulations, and market trends.
 </li>
 <li>
 Ability to drive innovation, enhance guest experiences, and deliver measurable business results.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Strategic thinking and decision-making.
 </li>
 <li>
 Leadership and team-building capabilities.
 </li>
 <li>
 Strong negotiation and relationship management skills.
 </li>
 <li>
 Analytical and problem-solving abilities.
 </li>
 <li>
 Customer-centric mindset with focus on operational excellence.
 </li>
 </ul>
 
 
</div>

Executive Director - Mall Operations

Italian Manufacturing LLC

We are seeking an experienced and dynamic Retail Operations Incharge with a strong background in the furniture industry. The ideal candidate will oversee showroom operations, drive sales performance, ensure excellent customer service, and manage staff to achieve business targets.Key Responsibilities:<ul><li>Oversee daily retail showroom operations and ensure smooth functioning.</li><li>Drive sales growth and achieve monthly and annual sales targets.</li><li>Supervise, train, and motivate sales staff to maximize performance.</li><li>Ensure excellent customer service and handle customer complaints professionally.</li><li>Monitor stock levels and coordinate with warehouse and logistics for timely replenishment.</li><li>Ensure proper visual merchandising and attractive product displays.</li><li>Analyze sales reports, KPIs, and performance metrics.</li><li>Implement promotional campaigns and marketing strategies in coordination with management.</li><li>Maintain showroom standards, cleanliness, and brand presentation.</li><li>Monitor competitor activities and market trends.</li><li>Ensure compliance with company policies and operational procedures.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Retail Management, or related field.</li><li>Minimum 4&ndash;6 years of experience in retail operations, preferably in furniture industry.</li><li>Strong knowledge of furniture products, materials, and pricing strategies.</li><li>Proven track record in achieving sales targets.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and customer service skills.</li><li>Proficient in MS Office and retail management/ERP systems.</li></ul>Preferred Skills:<ul><li>Experience handling multiple showroom locations.</li><li>Strong analytical and reporting abilities.</li><li>Knowledge of inventory planning and supply chain coordination.</li></ul>Job Types: Full-time, PermanentPay: AED10,000.00 - AED12,000.00 per monthExperience:<ul><li>Retail Furniture: 5 years (Preferred)</li><li>Handling Multiple Showrooms in UAE: 4 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>

Retail Operations Incharge

Alvayria consulting

Under the umbrella of Abid Holdings LLP (Alvayria Consulting), Dynexus is a fast-growing company in the trade and retail marketing, and signage and asset branding. We are committed to delivering high-quality and innovative branding solutions that set our customers apart.As we expand, we are seeking a motivated Operations Executive to join our team and play a key role in streamlining operations, supporting production, and driving efficiency across our supply chain.What You&rsquo;ll DoAs an Operations Executive, you will:<ul><li>Support Supply Chain &amp; Logistics: Coordinate procurement, inventory management, and vendor relationships to ensure smooth product flow.</li><li>Assist in Production &amp; Quality: Work closely with production teams to plan schedules, monitor output, and uphold quality standards.</li><li>Drive Project Execution: Track timelines, manage deliverables, and prepare operational reports for leadership review.</li><li>Collaborate Across Teams: Act as a bridge between operations, sales, and branding teams to ensure seamless communication and execution.</li><li>Problem-Solve on the Spot: Apply practical, street-smart solutions to challenges in a fast-paced environment.</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree in Supply Chain Management/ Project Management,/Total Quality Management/ Industrial Engineering.</li><li>1&ndash;2 years of relevant experience in operations, supply chain, or manufacturing.</li><li>Strong communication and interpersonal skills &ndash; able to work with diverse teams and stakeholders.</li><li>Street-smart, resourceful, and adaptable in dynamic situations.</li><li>Proficiency in MS Office (Good Excel Skills) and project management tools.</li></ul>Key Attributes for Success<ul><li>Detail-oriented with strong organizational skills.</li><li>Proactive mindset with the ability to balance multiple priorities.</li><li>Collaborative team player with a drive for continuous improvement.</li></ul>Why Join Us?<ul><li>Opportunity to grow within a rapidly expanding company.</li><li>Exposure to end-to-end operations in MNC retail and manufacturing.</li><li>Clear career path toward roles such as Operations Manager, Supply Chain Specialist, or Project Lead.</li><li>A dynamic, supportive environment where your ideas and problem-solving skills make a real impact.</li><li>Good perks and benefits - Medical IPD insurance, Paid Leaves</li><li>Onsite lunch</li></ul>Ready to take the next step in your career? Apply today and be part of a team that&rsquo;s shaping the future of branded retail manufacturing.Job Type: Full-timeApplication Question(s):<ul><li>Please do not apply if you hold a BS in Electrical/ Mechanical/ Chemical Engineering</li><li>What is your current salary?</li><li>What is your salary expectations?</li></ul>Work Location: In person

Manufacturing Operations Executive - Retail Spaces

Employee Hub

Hello,We are looking for a Deputy Manager &ndash; Retail Relationship &amp; Operations.Location: Kalyan, Mumbai. Reporting To: -Mall Operations Manager1. Retail Relationship Management<ul><li>Maintain daily engagement and coordination with all retailers for operational, commercial, and support requirements.</li><li>Act as a single point of contact between retailers and the mall management team.</li><li>Facilitate smooth communication regarding operational updates, policies, and circulars.</li><li>Address and resolve retailer grievances promptly through a structured escalation and resolution process.</li><li>Build and maintain strong professional relationships to enhance collaboration and satisfaction levels.</li><li>________________________________________2. Operational Monitoring &amp; Floor Management</li><li>Conduct daily and weekly floor walks to assess store compliance, visual merchandising, lighting, ambiance, and overall operational readiness.</li></ul><ul><li>Ensure all operational issues observed during floor walks are logged and resolved within set timelines.</li><li>Verify adherence to mall SOPs, safety, and hygiene standards.</li><li>Raise maintenance tickets for technical or housekeeping issues and ensure timely closure.</li><li>Maintain records of checklists and inspection reports.________________________________________</li></ul>3. Business Review Meetings (BRMs)<ul><li>Plan, coordinate, and organize monthly/quarterly Business Review Meetings with retailers.</li><li>Prepare agenda, data analysis, and presentation for BRMs in coordination with management.</li><li>Record minutes of meetings and ensure follow-up actions are implemented.</li><li>________________________________________4. Data Management &amp; Analysis</li><li>Perform daily collection and consolidation of sales data from retailers.</li><li>Manage day-to-day MIS reporting &ndash; including sales reports, footfall data, revenue trends, and other KPIs.</li><li>Conduct detailed analysis to identify performance trends, deviations, or opportunities for improvement.</li><li>Submit analytical reports and performance insights to the Operations Manager and Mall Management.</li></ul>________________________________________5. Escalation &amp; Issue Resolution________________________________________6. Compliance &amp; Audit Support________________________________________7. Event &amp; Promotion Support________________________________________8. Reporting &amp; Coordination________________________________________9. Safety, Hygiene &amp; Infrastructure08239108881Apply for this position by registering herewww.jobbooth.in/register<ul><li>Implement and monitor the Escalation Matrix for all retailer-related issues.</li><li>Coordinate with relevant departments (technical, housekeeping, security, etc.) for prompt issue resolution.</li><li>Track open issues and ensure timely closure within defined SLAs.</li><li>Maintain logbook or system-based tracker for escalations and resolutions.</li><li>Ensure all retailers adhere to mall operational and safety checklists.</li><li>Conduct regular audits for store hygiene, fire safety, signage, and equipment functionality.</li><li>Support statutory and internal audit requirements with updated documentation.</li><li>Report non-compliance cases and assist in corrective action implementation.</li><li>Assist the marketing teams in planning and executing mall promotional events and campaigns.</li><li>Coordinate with retailers to drive participation and promotional engagement.</li><li>Ensure operational readiness and logistics during event execution.</li><li>Prepare and share daily, weekly, and monthly operational reports.</li><li>Update management on key performance indicators, issues, and resolutions.</li><li>Participate in weekly review meetings and present department updates.</li><li>Maintain digital and physical documentation for all operational activities.</li><li>Ensure strict adherence to safety protocols and hygiene standards across the mall premises.</li><li>Coordinate with EHS (Environment, Health &amp; Safety) and security teams for compliance monitoring.</li><li>Support in maintaining infrastructure readiness (escalators, HVAC, lighting, etc.) through regular reporting.Pls revert with updated cv.Regards,Anamika SinghEmployee Hub</li></ul>Job Types: Full-time, PermanentPay: ₹474,126.51 - ₹700,000.00 per yearExperience:<ul><li>Mall management: 4 years (Preferred)</li><li>Retail Relationship &amp; Operations: 4 years (Preferred)</li><li>Operational Monitoring &amp; Floor Management: 4 years (Preferred)</li><li>Excellent customer service: 4 years (Preferred)</li><li>proficiency in Excel: 4 years (Preferred)</li></ul>Work Location: In person

Deputy Manager – Retail Relationship & Operations

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