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dispatch manager

Truww

<div>
 
 
 
 Role Overview
 
 
 
 
 The Dispatch Manager is responsible for ensuring smooth planning, execution, and monitoring of all project dispatches. This role requires proactive coordination between production, warehouse, logistics, and project management teams to ensure every dispatch is executed with accuracy, speed, and quality. The ideal candidate thrives in a fast-paced environment and is driven by achieving on-time deliveries with minimal turnaround time (TAT).
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Plan, schedule, and monitor all project dispatches on a daily and weekly basis.
 </li>
 <li>
 Coordinate closely with project managers, warehouse, procurement, and transport teams to ensure readiness of materials before dispatch.
 </li>
 <li>
 Maintain and track dispatch timelines to ensure minimal TAT from production to site delivery.
 </li>
 <li>
 Ensure all dispatch-related documentation (invoices, delivery challans, packing lists) is complete, accurate, and compliant.
 </li>
 <li>
 Monitor real-time status of dispatches and provide timely updates to internal teams.
 </li>
 <li>
 Identify and resolve bottlenecks or delays proactively by collaborating across departments.
 </li>
 <li>
 Maintain dispatch records and prepare reports on dispatch performance, delays, and improvements.
 </li>
 <li>
 Optimize dispatch routes and loads for cost and time efficiency.
 </li>
 <li>
 Ensure adherence to company policies on safety, quality, and customer satisfaction.
 </li>
 <li>
 Drive continuous improvement initiatives to enhance dispatch efficiency and accuracy.
 </li>
 </ul>
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Average TAT (Turnaround Time) for dispatch completion
 </li>
 <li>
 On-time Dispatch % (vs. planned schedule)
 </li>
 <li>
 Dispatch Accuracy Rate (correct items and quantities delivered)
 </li>
 <li>
 Cost Efficiency in dispatch operations
 </li>
 <li>
 Inter-team Coordination Efficiency and issue resolution speed
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Graduate in Supply Chain, Operations, Logistics, or related field.
 </li>
 <li>
 4&ndash;8 years of experience in dispatch/logistics/operations management, preferably in
 
 manufacturing, interiors, or related industries.
 
 </li>
 <li>
 Strong understanding of inventory, logistics, and dispatch planning systems.
 </li>
 <li>
 Proficient in Excel, ERP systems, and dispatch tracking tools.
 </li>
 <li>
 Excellent coordination and communication skills.
 </li>
 <li>
 Ability to handle multiple priorities and work under pressure.
 </li>
 </ul>
</div>

Dispatch Manager

MSI Services Pvt Ltd

<div>
 
 MS International Inc. is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI maintains more than 40+ distribution centers across the United States and Canada. For more details visit our website - https://www.msisurfaces.com/
 
 
 
 
 
 
 Summary:
 
 Dispatch support team plays a crucial role in ensuring smooth operations and timely delivery of goods or services. Their primary responsibilities include coordinating schedules, managing logistics, and providing support to drivers or field personnel. The dispatch support team acts as a central hub, facilitating communication between various stakeholders to ensure efficient and effective delivery operations.
 
 
 
 
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES:
 
 
 
 &bull; Build, schedule, and consolidate product deliveries into truck loads through use of strategic routing software.
 
 
 &bull; Monitors driver&rsquo;s activity throughout the day to ensure deliveries are completed, productivity and safety measures are achieved, and all issues are resolved before the end of day.
 
 
 &bull; Communicates and updates MSI personnel with delivery details including changes, delays, delivery or pickup times/etas, and special handling requests.
 
 
 &bull; Arranges for necessary preventive maintenance and repairs of equipment
 
 
 &bull; Serves as the catalyst for maintaining customer, driver, warehouse, sales and management satisfaction levels by meeting delivery expectations without compromising safety or productivity
 
 
 &bull; Monitor all transportation activities to ensure FMCSA and DOT compliance for both drivers and vehicles (Hours of Service, GVWR, DQ Files, Medical &amp; License Expirations, etc.).
 
 
 &bull; Provides feedback to management for process improvement through running reports or onsite
 
 
 observations
 
 
 &bull; Collects, systematically uploads, and stores all necessary documentation for outbound freight, driver compliance and vehicle maintenance records (Inspections, Citations, registration, POD's, Insurance, etc.) in accordance with DOT or Company guidelines.
 
 
 &bull; Monitors driver and equipment utilization -provide feedback for under or over utilization
 
 
 &bull; Partners with supply chain teams to solve delivery problems and strategies on process improvement
 
 
 &bull; Perform additional duties as required and or requested.
 
 
 
 
 
 
 Desired Candidate Profile
 
 
 
 &bull; Experience using both warehouse and transportation systems.
 
 
 &bull; 1-year minimum experience dispatching drivers.
 
 
 &bull; Experience using routing Software; Descartes Software Preferred.
 
 
 &bull; Experience using our Safety geared software; LYTX/ Drive Cam
 
 
 Preferred.
 
 
 &bull; Experience using ELD and asset tracking software; Geotab Preferred.
 
 
 &bull; Experience maintaining DOT compliance for both Drivers and Vehicles.
 
 
 
 
 
 
 
 This role offers a structured career path with opportunities to progress into senior positions, leadership roles, or cross-functional projects
 
 we are equal opportunity employer with growth based on meritocracy.
 
 
 
 
 
 
 We shall prioritize candidates based out of Bangalore and available to join with short notice / sooner.
 
</div>

Dispatch Coordinator

A.P. Moller - Maersk

<div>
 APM Terminals
 
 
 
 Assistant Manager &ndash; Warehouse Operations
 
 
 
 
 Location
 
 : Narsapura, (Kolar) - Karnataka
 
 
 
 Industry
 
 : Logistics &amp; Supply Chain (3PL Warehouse Operations)
 
 
 
 Employment Type
 
 : Full-Time
 
 
 
 Role Summary:
 
 
 
 We are seeking an experienced and performance-driven Assistant Manager &ndash; Warehouse Operations to oversee the day-to-day functioning of a 3PL warehouse. The ideal candidate will be responsible for managing operations, workforce, process compliance, client coordination, P\&amp;L performance, and continuous quality improvement. This is a leadership role requiring a hands-on approach, strong operational control, and team management capabilities to ensure seamless, efficient, and profitable warehouse operations.
 
 
 
 Key Responsibilities
 
 :
 
 
 <ul>
 <li>
 Warehouse Operations Management:
 </li>
 <li>
 Oversee and manage end-to-end warehouse operations including receiving, put-away, inventory management, order processing, picking, packing, and dispatch.
 </li>
 <li>
 Ensure all operations adhere to the defined SOPs, client SLAs, safety, and compliance standards.
 </li>
 <li>
 Monitor daily workflows to maintain accuracy, productivity, and timeliness in all warehouse activities.
 </li>
 <li>
 Coordinate with transportation and customer service teams to ensure timely dispatch and delivery of goods.
 </li>
 <li>
 People Management:
 </li>
 <li>
 Lead, supervise, and motivate warehouse staff including team leads, supervisors, and associates.
 </li>
 <li>
 Develop manpower plans and shift rosters based on operational volume.
 </li>
 <li>
 Conduct regular team meetings, performance reviews, and training programs to enhance team efficiency and morale.
 </li>
 <li>
 Address grievances and enforce disciplinary actions where required, ensuring a positive and compliant work environment.
 </li>
 <li>
 Client and Stakeholder Management:
 </li>
 <li>
 Act as the operational point of contact for the client(s) and internal stakeholders.
 </li>
 <li>
 Ensure client KPIs and SLAs are met, and address any escalations or service issues promptly.
 </li>
 <li>
 Support onboarding of new clients or expansion of services within the warehouse.
 </li>
 <li>
 Provide regular operational reports and performance reviews to clients and senior management.
 </li>
 <li>
 Financial and P\&amp;L Responsibility:
 </li>
 <li>
 Monitor warehouse budgets and control costs related to labor, material handling equipment (MHE), consumables, and other resources.
 </li>
 <li>
 Track and analyse operational performance against financial targets (cost per unit, productivity, etc.).
 </li>
 <li>
 Identify cost-saving opportunities and implement measures to improve overall profitability.
 
 
 </li>
 </ul>
 
 5
 
 .
 
 Quality &amp; Compliance Management:
 
 
 
 <ul>
 <li>
 Implement and monitor quality control processes to ensure error-free and damage-free operations.
 </li>
 <li>
 Conduct regular audits (internal/client/external) and drive corrective and preventive actions (CAPA).
 </li>
 <li>
 Ensure adherence to health, safety, and environmental standards (HSE), and promote a culture of safety across the warehouse.
 </li>
 <li>
 Support implementation of continuous improvement initiatives (Kaizen, 5S, Lean, etc.).
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 :
 
 
 <ul>
 <li>
 Graduate in any discipline (preferably in Supply Chain, Logistics, or Operations). MBA/PGDM in Logistics/Supply Chain Management is an added advantage.
 </li>
 <li>
 5&ndash;10 years of relevant experience in warehouse/logistics operations, with at least 2&ndash;3 years in a supervisory or assistant managerial role within a 3PL setup.
 </li>
 <li>
 Strong knowledge of WMS (Warehouse Management Systems), inventory control, and order fulfilment processes.
 </li>
 <li>
 Proficient in MS Office (Excel, PowerPoint, Word) and reporting tools.
 </li>
 <li>
 Familiarity with automation and MHE operations.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent planning, organizational, and analytical abilities.
 </li>
 <li>
 Effective communication and interpersonal skills.
 </li>
 <li>
 Ability to thrive in high-pressure, high-volume environments.
 </li>
 <li>
 Proactive problem solver with a continuous improvement mindset.
 </li>
 <li>
 Customer-focused approach with an understanding of service excellence
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Assistant Manager - Warehouse Operations

Microsoft

<div>
 
 Organization Summary
 
 
 
 If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy.
 
 
 Microsoft Enterprise Direct Services, within Microsoft Business Operations, provides direct and centralized operations services for Direct Enterprise Agreement customers to transact with Microsoft. We are accountable to design and executing transactional services across the Enterprise customer lifecycle. We relentlessly pursue process efficiency, timeliness, quality, and compliance, all while providing world class Customer experience. We are looking for team members to join our team to focused on delivering an exceptional Customer experience with deep expertise in Contracting, Order Management, Billing and Supplier Management and Customer relationship experience.
 
 
 
 
 
 Position Description
 
 
 
 The Customer Operations Manager is responsible for customer-facing licensing solutions and must be a subject matter expert within our Volume Licensing concepts and processes. The Customer Operations Manager will provide direct, front line transactional support for Microsoft Field sellers and our customers. The Customer Operations Manager is responsible for ensuring adherence with the Microsoft account plan, ensuring deliverables are executed on time and of high quality for our customers.
 
 
 The role will also provide fantastic opportunities to lead and shape next generation experiences for internal stakeholders and end customers. Are you ready to make an impact in this exciting and challenging role?
 
 
 
 Responsibilities
 
 
 
 
 Contracting and Order Management
 
 
 
 <ul>
 <li>
 Deal and Contract Validation: Manage the validation and execution of agreements and post sales lifecycle transactions enabling accuracy in downstream financial processes followed by compliant issuance of customer contracts in accordance with Policies, Global and SOX approved deal financials.
 </li>
 <li>
 Pipeline Management: Manage critical deal lists on a monthly and quarterly basis in alignment with expectations with the Sales, Sales Excellence and key Subsidiary sales stakeholders on all critical deals for the month .
 
 
 </li>
 </ul>
 
 Billing Management
 
 
 
 <ul>
 <li>
 Billing Execution: ensuring accurate and compliant order and invoice approval and dispatch (standard and local) to maximize cash flow and collectability for all invoices.
 </li>
 <li>
 Credit Approval management: including orchestration of all Finance exception approvals on high value credits and execution of all credits and associated rebills.
 </li>
 <li>
 Billing status and risk management: including tracking and communicating contract billing status to key stakeholders highlighting risks with contractual requirements, customer PO coverage, customer sign offs and credit/payment status.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for all operational customer service inquiries, concerns, and issues.
 </li>
 <li>
 Oversee the daily operations of the customer service team to ensure quality standards are met and maintained.
 </li>
 <li>
 Monitor customer service metrics and KPIs to identify areas of improvement and implement strategies to boost performance.
 </li>
 <li>
 Handle escalated customer service issues and complaints in a professional and efficient manner.
 </li>
 <li>
 Work closely with other departments to resolve customer issues and ensure a positive customer experience.
 </li>
 <li>
 Develop and implement processes and procedures to streamline the customer service operation.
 </li>
 <li>
 Stay up-to-date on industry trends and best practices to ensure the customer service team is providing the highest level of service possible.
 </li>
 <li>
 Generate reports on customer service metrics and activity for senior leader consumption and monthly business reviews.
 
 
 </li>
 </ul>
 
 Operations Excellence: Optimization and Process improvement
 
 
 
 <ul>
 <li>
 Acts as a thought leader to drive consistency in processes, capabilities, and services meeting performance expectations for consistency, accuracy, simplification, and timeliness of delivery .
 </li>
 <li>
 Trusted advisor for customers and internal clients on operational processes and capabilities, and provides efficient, scalable operational solutions across a portfolio of accounts .
 
 
 </li>
 </ul>
 
 Stakeholder Management (Field, Partners, Customers)
 
 
 
 <ul>
 <li>
 Uses voice of customer frameworks and metrics to identify trends and influences across multiple customers and internal groups.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Experience/Minimum Qualifications
 
 
 
 <ul>
 <li>
 4+ years of work experience in contracting &amp; order management, pipeline management, &amp; billing execution, with a focus on financial accuracy, compliance, and risk management.
 </li>
 <li>
 Expertise in contract validation, pipeline management, credit approval, and billing management, with strong capabilities in customer service, stakeholder engagement, process optimization, and operations excellence.
 </li>
 <li>
 Proficiency in data-driven decision-making, using KPIs to monitor performance, and acting as a trusted advisor to internal and external customers.
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Operations, Finance or related field AND operations, program management or process management work experience
 </li>
 <li>
 OR equivalent experience.
 </li>
 <li>
 On site presence minimum 3 days/week.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 2+ years of experience in customer service operations, managing escalations, improving service metrics, &amp; implementing process improvements to streamline operations.
 </li>
 <li>
 Experience with similar industry Business Value deal constructions.
 </li>
 <li>
 Experience with Microsoft licensing concepts, including contracts, quotes and invoices, as well as evaluation and review of complex proposals, agreements, and amendments.
 </li>
 <li>
 Experience providing direct support for Microsoft Volume Licensing sales and support lifecycle.
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Customer Operations Manager

Accenture in India

<div>
 
 Skill required:
 
 Procurement Operations - Procurement Support
 
 
 
 Designation:
 
 Procurement Operations Associate
 
 
 
 Qualifications:
 
 BBA/Any Graduation/Bachelor&rsquo;s degree with Finance specialization
 
 
 
 Years of Experience:
 
 2 to 4 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance.
 
 
 
 What are we looking for?
 
 Any bachelor&rsquo;s degree, ideally in Business, Supply Chain, Finance, or related field "1) Excellent verbal and written communication skills to interact with suppliers and internal stakeholders. 2) Ability to work cross-functionally in a fast-paced environment. 3) Good stakeholder management skills" 1) Basic working knowledge of MS Excel, PowerPoint, and reporting tools like Power BI.
 
 
 
 Roles and Responsibilities:
 
 "Experience Required: 2&ndash;4 years 1) Experience in Procurement Operations - Validating Purchase Requisitions for completeness and compliance as per clients guidelines. 2) Ability to collaborate with suppliers and / or stakeholders for required information. 3) Experience in PO creation and dispatch of PO to accurate recipient. 4) Escalate promptly to the appropriate client stakeholder where intervention is needed.", BBA,Any Graduation,Bachelor&rsquo;s degree with Finance specialization
</div>

Procurement Operations Associate

Signode India Limited

<div>
 
 With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.
 
 
 We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.
 
 
 We are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world&rsquo;s premier end-of-line packaging company.
 
 
 
 
 
 What will you be doing:
 
 
 We are seeking an innovative sourcing executive to help in getting material at a very competitive price &amp; quality. In this role, you will be planning materials procurement from different vendors based on site requirement and meeting their schedules. To ensure success, you will need hands on experience in various markets, product knowledge and able to gather market information from time to time.
 
 
 
 
 
 Handling Purchase function of various product categories &amp; supply chain fulfillment
 
 
 Getting monthly requirements from Plant &amp; various contract packaging sites.
 
 
 Supplier production planning against indents for all products.
 
 
 Compiling the requirements and making PO&rsquo;s &amp; informing to Suppliers.
 
 
 Finalizing the monthly costs of each products and releasing orders.
 
 
 Following up with supplier and ensuring delivery as per requirements.
 
 
 Monitoring daily and updating indenters.
 
 
 Monitoring quality of products and quality audits.
 
 
 Ensuring proper documentation from the suppliers along with each truck/dispatch.
 
 
 Ensuring bill booking from our side on time and releasing payments as per agreed terms.
 
 
 Development of new supplier for above category of products and ensuring they are competitive on all aspects as and when required.
 
 
 New systems development / Implementation
 
 
 Supplier Management in terms of Inventories and system optimizations &ndash; Digital tools
 
 
 
 
 
 
 Qualification:
 
 
 
 Mechanical Engineer with good academics (above 60% throughout)
 
 
 
 
 
 
 Experience and skills required:
 
 
 
 3 to 4 years of relevant experience
 
 
 Packaging products, User co-ordination.
 
 
 GST knowledge, Proper documentation.
 
 
 ERP, Order management
 
 
 Supplier Order tracking and Logistics Co-ordination
 
 
 Tactical and Documentation
 
</div>

Sourcing Executive

Blue Star Limited

<div>
 
 
 Job Description:
 
 
 
 1. Identify the Key Accounts based on their growth Potential
 
 
 2. Focus on acquiring new emerging accounts, Competition accounts and retaining existing accounts
 
 
 3. Co-ordination with Branch Team for smooth executions
 
 
 4. Monthly Business Reports submission to the Reporting Manager.
 
 
 5. Ensure strict implementation of the Receivable Management.
 
 
 6.Guidelines in consultation with the reporting manager and ensure adherence to the DBO Goals
 
 
 7.Ensure Inventory Management with respect to Forecast Accuracy and No of Days of Inventory.
 
 
 8.Close coordination and prompt response to Key account Customers and avoid escalations.
 
</div>

National Key Account Manager

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