dispatch supervisor

FASSCO Catering Services LLC

FASSCO is looking for Dispatch Supervisors who will oversee and coordinate the operations of a dispatch team, ensuring smooth and efficient communication between the team and drivers, service technicians, or other field staff.They are also responsible for resolving any arising issues related to dispatch services.Their duties and responsibilities include:<ul><li>Supervising the activities of dispatch staff, ensuring they fulfill their roles effectively and efficiently</li><li>Coordinating with drivers, service technicians, or other field staff to ensure they receive accurate and timely information about assignments</li><li>Planning and scheduling dispatch operations, including routes and schedules.</li><li>Resolving complaints or concerns raised by client or staff related to dispatch services</li><li>Training new dispatch personnel and providing ongoing training to existing staff</li><li>Ensuring all dispatch operations comply with laws, regulations, and company policies</li><li>Maintaining accurate records of dispatch activities, including information about routes, schedules, incidents, and service levels</li><li>Implementing strategies to improve dispatch operations, including efficiency, customer satisfaction, and safety</li><li>Analyzing data related to dispatch operations and preparing reports for management</li><li>Ensuring the necessary dispatch equipment is in proper working condition and arranging for maintenance or replacement as necessary</li></ul>Work Location: In person

Dispatch Supervisor

Wrangler Instruments

Job Description:Wrangler Instruments is seeking a motivated and detail-oriented Assistant Packing &amp; Dispatch to support daily packing, Labeling, dispatch, and documentation activities. The ideal candidate should be a graduate with basic reporting and computer skills who can ensure accurate packing, proper labeling, timely dispatches, and maintenance of dispatch records.Key Responsibilities<ul><li>Assist in daily packing and dispatch operations.</li><li>Ensure products are packed safely, accurately, and according to company standards.</li><li>Check and verify product labeling before dispatch to ensure accuracy and compliance.</li><li>Prepare dispatch-related documents including invoices, delivery challans, packing lists, and shipping labels.</li><li>Coordinate with courier services and transporters for timely deliveries.</li><li>Maintain dispatch records and update shipment status.</li><li>Prepare basic daily and weekly reports related to packing and dispatch activities.</li><li>Maintain proper documentation and filing of records.</li><li>Monitor packing and labeling material stock levels.</li><li>Ensure cleanliness and organization of the packing and dispatch area.</li><li>Perform other duties assigned by the supervisor.</li></ul>Requirements<ul><li>Bachelor's Degree (Required)</li><li>6 Months to 1 Year of experience in packing, dispatch, warehouse, logistics, or manufacturing operations.</li><li>Good knowledge of packing and dispatch procedures.</li><li>Basic to intermediate proficiency in Microsoft Excel, Microsoft Word, Email Writing, and Documentation.</li><li>Good organizational and communication skills.</li><li>Ability to work independently and handle multiple tasks.</li></ul>Preferred Skills<ul><li>Experience in a manufacturing or warehouse environment.</li><li>Knowledge of shipping, labeling, and courier coordination.</li><li>Strong attention to detail and accuracy.</li><li>Familiarity with ERP or inventory management systems will be an advantage.</li></ul>Experience<ul><li>Packing &amp; Dispatch Operations: 6 Months to 1 Year (Preferred)</li></ul>Education<ul><li>Bachelor's Degree (Required)</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Dispatch and packing Supervisor : 2 years (Preferred)</li></ul>Work Location: In person

Assistant Packing & Dispatch

TERRIER TRANSPORTATION

<div><h1 class="jobSectionHeader">Dispatch/Customer Service Representative (CSR)</h1>
<h2 class="jobSectionHeader">Location: Wilmer, TX 75172</h2>
<h3 class="jobSectionHeader">Position Overview</h3>
We are seeking a dedicated and organized Dispatch/Customer Service Representative (CSR) to join our transportation company in Wilmer, TX. The ideal candidate will be responsible for providing exceptional customer service to ensure smooth and efficient transportation services.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Emails, Customer Order Entry</li>
<li>Coordinate and dispatch transportation vehicles to meet customer requirements and schedules.</li>
<li>Communicate effectively with drivers, customers to ensure timely deliveries and resolve any issues.</li>
<li>Maintain accurate records of dispatch activities, customer interactions, and transportation schedules.</li>
<li>Monitor transportation routes and adjust dispatch plans as needed to optimize efficiency.</li>
</ul><h3 class="jobSectionHeader">Required Skills and Qualifications</h3>
<ul><li>Proven experience in customer service and dispatch within a transportation or logistics environment.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to multitask and manage time effectively in a fast-paced setting.</li>
<li>Proficient with dispatch software and Microsoft Office Suite.</li>
<li>Detail-oriented with excellent organizational skills.</li>
</ul><h3 class="jobSectionHeader">Education and Experience</h3>
<ul><li>High school diploma or equivalent required</li>
<li>Dispatch and Strong Customer Service experience preferred.</li></ul></div>

Dispatch/CSR

Triple-S Steel

<div>Overview:
<div>We are seeking a qualified Traffic Supervisor to lead safe and efficient steel transportation and logistics operations. This role oversees drivers, shipping personnel, fleet maintenance, and DOT compliance while managing scheduling and routing. The position partners with leadership to drive cost savings, operational efficiency, and accurate recordkeeping through data-driven analysis.</div>
Responsibilities:
<ul><li>Oversee safety, performance, and daily operations of the Richmond Traffic Team.</li><li>
Schedule, dispatch, and route drivers for steel deliveries in compliance with DOT regulations and company policies.</li><li>
Coordinate with sales teams and customers to meet delivery needs and timelines.</li><li>
Monitor driver performance, support reviews, and assist with disciplinary actions.</li><li>
Manage fleet maintenance, inspections, and preventive maintenance scheduling.</li><li>
Maintain DOT compliance, including driver and equipment records.</li><li>
Track fuel usage, tire inventory, and overall fleet efficiency.</li><li>
Ensure proper utilization and compliance of third-party carriers.</li><li>
Drive cost-saving initiatives, including overtime reduction and operational improvements.</li><li>
Support projects (e.g., pallet recycling) and maintain regular communication with drivers.</li><li>
Other duties as assigned.</li></ul>
Qualifications:

Education &amp; Experience:
<ul><li>Minimum 4-year degree related to Logistics and Distribution and/or 3 years of prior fleet dispatch/management experience.</li><li>
Must be familiar with standard concepts, practices, and procedures with multiple distribution centers.</li><li>
A certain degree of creativity and latitude is required so that we meet customer expectations.</li><li>
Must have working knowledge of Microsoft Excel and Outlook
</li></ul>Skills:<ul><li>
Experience with Road-net, E-logs, Fleetmatics, and Geotab software a plus</li><li>
Experience in flatbed operations a plus</li><li>
Experience with INVEX, StelPlan (or other ERP/WMS platforms) and Roadnet a plus.</li><li>
Must have knowledge of DOT compliance items</li><li>
Must be able to interact with all levels of management and all colleagues.</li><li>
Must be flexible and willing to work &ldquo;off schedule&rdquo; on occasion.</li><li>
Highly organized individual with a commitment to consistent attention to detail.
</li><li>Flexibility and adaptability to assume additional responsibilities and accommodate customer requests.
</li><li>Ability to work independently, often under pressure/situations within a team environment.
</li><li>Ability to exercise discretion and independent judgment to perform a variety of tasks.</li><li>
Ability to build business relationships and collaborate effectively.</li><li>
Excellent verbal, written, and interpersonal skills.</li></ul><div> 
</div><div>Other:</div><ul><li>
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands/fingers to handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.</li><li>
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.</li></ul><div>
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</div></div>

Traffic Supervisor

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Job Description:
Job Summary 
This position is responsible for supervising the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements. He/She encourages sales lead participation through maintaining mutually beneficial customer relationships. This position supervises others within the department. 
This position works with service providers to maximize day-to-day proficiency and ensure packages are delivered in a safe, timely, and professional manner. He/She participates in the development and implementation of work process plans to maximize center proficiency and achieve business results. This position reviews and analyzes work processes and work schedule information (e.g., exception reports, volume delivered/hour, miles driven, car set up, hours worked, accidents, etc.) to identify opportunities to reduce costs and improve performance. 
 
Responsibilities:<ul><li>
Completes administrative tasks (i.e., performance reviews, accident reports, service failures, training) in a timely, accurate manner to facilitate the execution of the dispatch plan through the Service Providers.</li><li>
Completes required audits during on-job supervision rides to ensure adherence to UPS policies and procedures.</li><li>
Utilizes technology (Orion, PAS, Telematics, etc.) to identify opportunities for performance improvement and risk mitigation.</li><li>
Communicates with customers to respond to service concerns, build relationships, and determines solutions that meet business goals.</li><li>
Uncovers business opportunities to forward this information to the proper department (i.e., dispatch supervisor, center management, and business development) for follow up.</li><li>
Encourages service providers to identify and forward volume development opportunities to management.</li><li>
Creates a customer focused work environment to emphasize service and focus on building the business.</li><li>
Communicates customers&rsquo; business needs to employees to provide an understanding of job responsibilities and how actions impact customers.</li></ul> 
Qualifications:<ul><li>
Meets local age and license requirements</li><li>
Availability to work flexible hours</li><li>
Assesses Business Needs: Demonstrates a general understanding of ways to identify and measure the current needs of the customer or business; uses the business need to help define the project&rsquo;s requirements</li><li>
Health and Safety Knowledge: Demonstrates basic knowledge of injury and crash prevention techniques; demonstrates a basic understanding of job methods; identifies root causes of injuries and auto crashes; recognizes and reports unsafe working conditions</li><li>
Legal, Regulatory, and Compliance Knowledge: Demonstrates a basic understanding of the functions, regulations, and procedures of compliance agencies or governing bodies; takes a leadership position in programs that reduce risk and enhance safety</li><li>
Small Package Operations Knowledge: Demonstrates and explains proper processes, procedures and methods for small package operations; demonstrates a basic knowledge of common tools, equipment, and technology used within the operation</li></ul>
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.</div>

Part Time On Road Supervisor

Ferrantino Fuel Corporation

Overview We are seeking a dynamic and highly organized Dispatch Manager to oversee the heating oil service and delivery operations. In this vital role, you will coordinate daily dispatch activities, optimize delivery routes, and ensure timely, efficient service for our customers. Your leadership will drive operational excellence by managing a team of drivers and or service mechanics. This position offers an exciting opportunity to contribute to a fast-paced, growth-oriented environment dedicated to reliable petroleum deliveries and/or service to heating / hot water units.Duties<ul><li>Coordinate and schedule heating oil deliveries using transportation management systems (TMS) and GPS technology to optimize routes for efficiency and safety.</li><li>Manage dispatch operations by assigning deliveries, monitoring progress, and adjusting plans as needed to meet customer demands.</li><li>Utilize GIS (Geographic Information Systems) and other analysis tools to plan routes, track vehicle locations, and improve overall logistics performance.</li><li>Communicate effectively with drivers via multi-line phone systems, providing clear instructions and support while maintaining professional phone etiquette.</li><li>Monitor fleet management activities including vehicle maintenance schedules, driver logs, and compliance with transportation regulations.</li></ul>Skills<ul><li>Excellent analysis skills to interpret logistics data and develop strategic solutions for routing and scheduling challenges.</li><li>Proven experience in dispatching within the freight or heating oil industry with a solid understanding of shipping &amp; receiving procedures.</li><li>Effective communication skills coupled with professional phone etiquette for interacting with drivers, vendors, and internal teams..</li><li>Strong organizational skills with the ability to adapt quickly in a fast-paced environment while maintaining attention to detail. Join us as a Dispatch Manager where your expertise will directly impact our commitment to dependable heating oil service! We value energetic professionals who thrive on problem-solving, teamwork, and continuous improvement&mdash;help us deliver excellence every day!</li></ul>Pay: $85,000.00 - $110,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Dispatch Manager for Heating Oil Service and Delivery

Oahu Transit Services

**CLOSING DATE: THURSDAY, JUNE 25, 2026 @ 5:59 AM**
 APPLICATIONS WILL NOT BE ACCEPTED AFTER THE CLOSING DATE & TIME
 
Assists the Director of Operations in managing and supervising the day-to-day Service Delivery operations of the Paratransit Services (TheHandi-van) consisting of approximately 60 employees. The position assists in overseeing the reservation call center, scheduling of customer trips, dispatch and certain areas of operations to ensure the TheHandi-van provides safe, efficient and dependable transportation.
 
Essential Functions for the Position: 
<ul>
<li>Manage the different sections of Service Delivery and assist staff to assure the following:</li>
<li>Operations: Daily “mark-up” of operator assignments is completed accurately and timely; reconciliations of manifests are completed accurately and timely; operators are provided with equipment and information needed to fulfill their duties.</li>
<li>Dispatch: Service on the road is safe, timely, and vehicles are being utilized at an optimal level.</li>
<li>Scheduling: Service is scheduled at an optimal level to meet demand.</li>
<li>Reservations: Calls are answered timely and with excellent customer service.</li>
<li>Prepare the daily schedules and sign-ups (duties, vacation, etc.) to ensure they are in line with operational needs and within the collective bargaining agreement terms.</li>
<li>Investigate customer complaints.</li>
<li>Monitor and evaluate work performance (including attendance) continuously, and assess and implement corrective action (via coaching, feedback, and discipline if necessary).</li>
<li>Assist with developing, preparing, and implementing policies, and procedures in compliance with current Federal, State, and City requirements.</li>
<li>Collaborate with other management to set goals to improve operations and direct staff towards fulfillment of the department’s goals.</li>
<li>Prepare reports for management.</li>
<li>Assist with managing the recruitment and training of new employees in Service Delivery.</li>
<li>Maintain confidentiality of highly sensitive and confidential information.</li>
</ul>
Special Knowledge & Skills: 
<ul>
<li>Knowledge of ADA, Federal, State, and City transit laws and regulations.</li>
<li>Knowledge of current Company and Paratransit Services policies and procedures.</li>
<li>Good knowledge of Paratransit Services software used in all the different Service Delivery sections.</li>
<li>Knowledge of provisions in the Collective Bargaining Agreements.</li>
<li>Able to exercise sound judgment.</li>
<li>Analytical ability.</li>
<li>Knowledge of principles and techniques of effective investigating.</li>
<li>Management and supervisory skills.</li>
<li>Understanding of principles and practices of sound business communication in order to communicate with clarity both orally and in writing.</li>
<li>Excellent time management and prioritization skills.</li>
<li>Able to utilize a computer with standard word processing, spreadsheet, graphics, and other software packages.</li>
<li>Able to prepare clear, accurate, and concise records and reports.</li>
</ul>
Education, Training & Experience: 
<ul>
<li>High school graduate. Associate’s degree in business management, or a related field of study is highly desirable.</li>
<li>Five (5) years of practical working experience in call center, dispatch or related field.</li>
<li>Two (2) years of supervisory experience is highly desirable.</li>
</ul>
Other Job Requirements & Conditions: 
<ul>
<li>Perform other duties as assigned.</li>
<li>Work independently and manage multiple and rapidly changing priorities; organize, set priorities, and exercise sound judgment within areas of responsibility while maintaining confidentiality.</li>
<li>Establish and maintain highly effective working relationships with employees and others encountered in the course of work.</li>
<li>Demonstrate leadership and management skills, including supervising, coaching staff, and monitoring staff performance.</li>
<li>Use appropriate degree of tact, discretion, and diplomacy in addressing various work situations.</li>
</ul>

Assistant Service Delivery Manager (JO 33-26)

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