dispatch supervisor

CITY OF MATHIS

JOB PURPOSE:The Police Communications/Dispatch Supervisor is a supervisory level non-sworn technical and complex clerical support classification associated with law enforcement support services assigned in the Mathis Police Department to direct and perform a variety of responsible records management, communications and dispatching duties for emergency and non-emergency calls for service.DUTIES AND RESPONSIBILITIES:Duties may include, but are not limited to, the following:<ul><li>Plans, assigns, supervises and evaluates the work of subordinate staff who receive and transmit routine and emergency telephone and radio voice messages, dispatch required equipment, operate computer-aided dispatch equipment and manage police records</li><li>Coordinates communications involving major emergency situations and incidents</li><li>Receives emergency calls, complaints and inquiries from the public, evaluates information to determine jurisdiction and equipment to be dispatched and performs or directs the dispatch of police and other public safety units</li><li>Reviews and approves requests for overtime, time off and shift substitutions among dispatch staff</li><li>Provides training and information to subordinates regarding procedural changes and current legal and operations information affecting emergency and non-emergency police services</li><li>Trouble shoots and diagnoses repair and maintenance needed for dispatch center communication equipment and makes necessary recommendations for correction</li><li>Maintains various logs, indexes and records and prepares special reports as needed</li><li>Coordinates handling of emergencies and operational problems with the sworn personnel in charge</li><li>Functions as a member of the Police Department management team participating in department-wide policy development, administrative planning, risk management and safety and loss prevention</li><li>Contacts other agencies to coordinate public safety operations</li><li>Performs all duties of a dispatcher during staff shortages</li><li>General office support functions such as maintains filing systems</li><li>Schedules communications</li><li>Exhibits and encourages behavior that is consistent with the Town&rsquo;s risk management program and decreases risk of accident or injury to self, employees, residents, visitors and their property</li></ul>Additional duties may be assigned by the supervisorQUALIFICATIONS:&middot; High school diploma or equivalency certificate Required&middot; Modern Office Technology. Valid Driver's License Required&middot; Principles and practices of customer service&middot; Principles of supervision, training and performance evaluation&middot; Methodologies used in maintaining police records and reporting statistics&middot; Ability to produce accurate statistical reports for state and federal use&middot; Personnel management including hiring, supervising and evaluating full-time and part-time staff&middot; Telecommunications Operator certification from the Texas Commission of Law Enforcement Officer Standards and Education (TCOLE) and Texas National Crime Information System (TCIC/NCIC) certification.WORKING CONDITIONS:<ul><li>A flexible work style, including the ability to work mandatory overtime shifts, nights, weekends and holidays</li><li>Successfully work with individuals from diverse backgrounds and professions</li><li>Strong computer skills with proficiency in a variety of word processing, spreadsheet and database applications</li><li>Ability to understand, interpret and communicate complex issues, laws, policies and procedures</li><li>Maintain composure in difficult situations</li><li>Ability to work effectively with co-workers, the public, and others by sharing ideas in a constructive and positive manner;</li><li>Listen to and objectively consider ideas and suggestions from others; keep commitments;</li><li>Keep others informed of work progress, timetables, and issues;</li><li>Address problems and issues constructively to find mutually acceptable and practical business solutions;</li><li>Maintain a high level of confidentiality, and work under pressure and in highly stressful situations.</li><li>Assist citizens and visitors to the Police Department by monitoring the lobby area and directing to appropriate personnel</li></ul>PHYSICAL REQUIREMENTS:While performing duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. This position description has been prepared to assist in defining job responsibilities, physical demands, and skills needed. It is not intended as a complete list of job duties, responsibilities, and/or essential functions. This description is not intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. The City of Mathis retains and reserves any or all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.DIRECT REPORTS:Does the Job require the supervision of other employees? YESIf yes, list by job title, any positions to be supervised. Telecommunications OfficersJOB CLOSES: UNTIL FILLEDBENEFITS:<ul><li>Health Insurance</li><li>7% TMRS mandatory enrollment with 2 to 1 contribution provided by City</li><li>$15,000 life insurance provided by the City</li><li>Supplemental life insurance available at reasonable costs</li><li>Vision and dental available at reasonable costs</li><li>Short Term/Long Term Disability</li></ul>SCHEDULE:<ul><li>12-hour shift</li><li>Day shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>Weekends as needed</li></ul>PLEASE FILL OUT ONLINE APPLICATION AT https://cityofmathis.com/FormCenter/JOB-APPLICATION-5/Job-Application-39Pay: $16.50 - $18.00 per hourExperience:<ul><li>Dispatching: 2 years (Required)</li></ul>License/Certification:<ul><li>TCOLE Certificate (Required)</li></ul>Work Location: In person

Dispatch Supervisor

Velvu technology

Location - Jaipur BindayakaJob role - Dispatch supervisorContact no.-9257060457Job Type: Full-timeWork Location: Remote

Norco Inc

<div><div><div>ASU Dispatch Supervisor</div>
</div>
<div><div><div>2757 Rd N NE, Moses Lake, WA 98837, USA</div></div></div>
<div>
Full-time</div>
<div>
</div><div>Job Description</div>
<div>
</div><div>Norco is currently seeking an individual to fill our ASU Dispatch Supervisor position. The ASU Dispatch Supervisor is responsible for the operational management of the Norco ASU tractor/tanker fleets. The position coordinates and dispatches drivers and assets using dispatch software and telematics. Position includes the direct supervision of driver scheduling. Decision-making can include comprehensive re-routing and re-calibrating deliveries on very short notice to uphold service commitments. Impact can include potential for significant customer service and related revenue implications. Other responsibilities include, but are not limited to:</div>
<ul>
<li>Effectively manage dispatch software and telemetry to ensure route optimization and dispatching activities as well as minimize negative impacts on customers</li>
<li>Assign delivery routes and schedules to bulk drivers and ensure timely, accurate, and compliant product deliveries</li>
<li>Monitor delivery progress, address delays, and resolve issues to maintain dependable customer service</li>
<li>Identify operational efficiencies in bulk distribution and implement change initiatives to improve productivity and control costs</li>
<li>Communicate with central sales staff when necessary to coordinate 3rd party supplier availability and scheduling</li>
<li>Act as a point of contact for driver concerns, customer issues, and urgent requests</li>
<li>Provide after-hours on-call support when necessary for drivers, and customer inquiries</li>
<li>Implement and oversee tractor/tanker preventive maintenance and repair scheduling to ensure maximum up-time and availability of assets</li>
<li>Lead efforts in tracking and ensuring driver compliance with all regulatory requirements including DOT, Hours of Service, CDL, and medical examination compliance</li>
<li>Coordinate billing and invoicing of customer deliveries</li>
<li>Assist in onboarding and training new drivers to ensure proper knowledge transfer and procedural adherence</li>
<li>Participate in incident investigations and support corrective action development and implementation</li>
<li>Update dispatch system with customer notes and work order ship dates as necessary</li>
<li>Follow Safe work practices in performance of all duties and follow the company's safety policies daily</li>
<li>Work well with team</li>
<li>Perform other tasks as assigned or needed</li>
</ul>
Qualifications
<ul>
<li>6 months' dispatch or leadership experience preferred</li>
<li>Ability to adapt to and manage changing priorities</li>
<li>Effective time management skills</li>
<li>Ability to be self-motivated and work with minimal supervision</li>
<li>Ability to make decisions using good judgement</li>
<li>Excellent attention to detail</li>
<li>Ability to effectively manage staff</li>
<li>Ability to use basic office equipment: computer, scanner, telephone</li>
<li>Ability to work in frequently high stress situations</li>
<li>Excellent problem-solving skills</li>
</ul>
<div>Company Description</div>
<div>
Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: &quot;Serving You Better.&quot; Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.
<div>
Additional information</div>
<div>
Norco offers a competitive compensation/benefit package, including:
<ul>
<li>Employee Stock Ownership Plan (ESOP)</li>
<li>Health, Vision and Dental Insurance</li>
<li>Health Savings Account (HSA)
</li><li>Medical and Dependent Care Flex Accounts (FSA)</li>
<li>Life Insurance provided at no cost to employee by Norco
</li><li>Supplemental Accident, Disease, and Life Insurance options</li>
<li>Employee Tuition Reimbursement</li>
<li>401(k) with Employer Matching</li>
<li>Employee Discount on products sold by Norco</li>
</ul>
Norco, Inc is an Equal Opportunity/Affirmative Action Employer

Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Norco, Inc is a Drug-Free workplace.</div></div></div>

ASU Dispatch Supervisor

Milton Cat

<div>Overview:
<div>
The Field Dispatch Supervisor plays a critical role in delivering an exceptional customer experience by managing and coordinating unscheduled service requests assigned by the Customer Service Intake Coordinator. Once assigned, the Field Dispatch Supervisor owns the complete dispatch process&mdash;from job review and readiness checks through technician assignment, communication updates, and job completion. This role ensures that service technicians are deployed efficiently, safely, and effectively.</div><div></div><div> 
Pay Rate: $75,000.00 - $90,000.00/year, based on location, education, and experience.</div><div></div><div> 
Why Milton CAT?</div><div>
Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines, and generator products in the Northeast. We offer rewarding careers with extensive and ongoing training and have opportunities for you to develop and grow your career while making the most of your skills and strengths. Whether you&rsquo;re looking for a steady job with great, family-friendly benefits, or an exciting place to start your career and grow within the organization, Milton CAT is the place for you.</div><div></div><div> 
We offer Customizable, employee-focused benefits that include:</div><ul><li>
Paid Time Off + 8 company-paid holidays</li><li>
Medical, Dental, and Vision insurance options for employees and their families</li><li>
Disability &amp; Life Insurance Packages</li><li>
Competitive Retirement Plan</li><li>
Tuition Reimbursement &ndash; available to FT employees with 1 year+ of service</li><li>
Annual boot and tool allowance</li><li>
Safety and Wellness Program</li><li>
Employee Referral Program</li></ul>
Responsibilities:
<ul><li>Manage all unscheduled service requests assigned by the Customer Service Intake Coordinator.</li><li>
Coordinate scheduling and maintain clear, timely communication with customers regarding service requests.</li><li>
Review each assigned service request to verify pre-diagnosis, parts requirements, tooling needs, and overall job readiness.</li><li>
Collaborate daily with Field Service Technicians to optimize response times and repair efficiency.</li><li>
Serve as the primary communication link between customers and technicians throughout the service lifecycle.</li><li>
Oversee technician time management, productivity, and performance, including participation in annual reviews.</li><li>
Enforce company safety policies and conduct field-based safety audits.</li><li>
Coordinate technical support for complex jobs through the team of Technical Communicators (TCs).</li></ul>
Qualifications:
<div>
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.</div><ul><li>
Basic understanding of engines (gas and diesel) and generators.
</li><li>Familiarity with Caterpillar and Competitive Products.
</li><li>Experience in a supervisory or management position.</li><li>
Ability to effectively lead, influence and communicate with others both internally and externally.</li><li>
Proficient in the use of a computer and related software (Word, Excel, etc.).</li><li>
Strong problem-solving skills and be detailed oriented with a high level of accuracy.</li><li>
Strong written and verbal communication skills.</li><li>
Able to perform duties with a sense of urgency, exceeding customer expectations.</li><li>
Excellent organizational skills.</li><li>
Ability to work in a dynamic fast paced environment.</li></ul><div></div><div> 
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.</div><div> 
</div><div>Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process.</div><div></div><div> 
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.</div></div>

Field Dispatch Supervisor

<div>Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary 
This position assists and reviews UPS Small Package dispatch activity to ensure timely and proficient service. He/she assists with dispatch planning and is responsible for ensuring service, safety, and cost goals are met. This position coordinates with others to ensure dispatch plans are executed efficiently and ensure adequate staffing and equipment levels for transportation needs. He/She oversees load/tractor planning and assignments, monitors load movement, and tracks the condition of equipment. This position reviews, analyzes, and tracks various dispatch and service reports and schedules to create efficient dispatch plans, verify service levels, address performance issues, and incorporate modifications. This position oversees yard operations and is involved with coordinating drivers with load volume, ensuring trailers are in the correct locations and are loaded or empty as planned. 
 
Responsibilities:<ul><li>
Reviews driver hours to ensure regulatory compliance.</li><li>
Conducts hazardous materials audits.</li><li>
Reviews safety reports.</li><li>
Verifies appropriate driver uniforms and utilization of safe work methods.</li><li>
Determines employee training needs to produce continuous development plans.</li><li>
Conducts performance evaluations and resolve individual and group performance issues</li></ul> 
Qualifications:<ul><li>
Must be willing to work flexible shift hours and on the weekends</li><li>
Experience supervising employees - Preferred</li><li>
Must be authorized to work in the U.S.
</li></ul>Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.25/hr to $42.65/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate&rsquo;s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company&rsquo;s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance &amp; Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.</div>

Pt Dispatch Supervisor

Lightcurve ( fomerly Rainier Connect )

Order Management &amp; Dispatch SupervisorAny Lightcurve Office, currently including Eatonville, Yelm, Ellensburg, and TacomaAbout Lightcurve Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies.In 2023 Palisade Infrastructure (&ldquo;Palisade&rdquo;) closed on a transaction to acquire Rainier Connect, forming Lightcurve. In 2024 Lightcurve closed on a transaction acquiring the Washington state operations of Consolidated Communications. Since then, Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities.Company Culture and Values - At Lightcurve, we are driven by our core values.Integrity Upholding the highest standards of integrity at all times.Delighting Our Customers: Delivering exceptional experiences that exceed expectations.Collaboration: Working together to create successful outcomes for customers and employees alike.Position SummaryThe Order Management &amp; Dispatch Supervisor plays a critical role in ensuring seamless coordination of field operations in a fast-growing telecommunications and fiber environment. This leader oversees daily dispatch functions, optimizing technician routing, scheduling, and resource allocation to deliver efficient, high-quality service. In addition, this role supervises Service Order Quality and Telecom Database Management functions, ensuring accuracy, compliance, and integrity across systems supporting E911, Caller ID (CNAM), and Number Porting (LNP). This position requires a nimble, creative, and solutions-oriented leader who can adapt quickly to changing priorities, think innovatively, and continuously improve processes to support operational excellence and an exceptional customer experience.Key ResponsibilitiesDispatch Operations Leadership<ul><li>Supervise daily dispatch operations, including scheduling, routing, and real-time job adjustments</li><li>Optimize technician utilization across installs, service calls, and maintenance work</li><li>Monitor workload distribution and dynamically adjust based on demand and priority</li><li>Ensure efficient execution of daily field activities to meet service commitments</li></ul>Service Order Quality &amp; Telecom Database Management<ul><li>Supervise employees responsible for service order accuracy, validation, and completion quality</li><li>Ensure all service orders are entered, updated, and closed with complete and accurate data</li><li>Oversee telecom database functions including:</li><li>E911 (Enhanced 911) address validation and compliance</li><li>Caller ID (CNAM) provisioning accuracy</li><li>Local Number Portability (LNP) / Number Porting processes</li><li>Monitor order fallout, rejects, and errors; implement corrective actions</li><li>Ensure compliance with regulatory requirements and industry standards</li><li>Maintain data integrity across systems (IVUE/OSS/BSS or equivalent)</li></ul>Real-Time Operations &amp; Problem Solving<ul><li>Act as the central escalation point for scheduling conflicts, delays, and field challenges</li><li>Make quick, informed decisions to reroute resources and minimize service disruptions</li><li>Adapt to changing conditions such as outages, weather, staffing gaps, and urgent priorities</li></ul>Process Improvement &amp; Innovation<ul><li>Identify inefficiencies in dispatch workflows and service order processes</li><li>Implement creative solutions to improve routing, scheduling, and data accuracy</li><li>Leverage reporting and analytics to improve operational performance and reduce errors</li><li>Support system enhancements and continuous improvement initiatives</li></ul>Cross-Functional Collaboration<ul><li>Partner with Field Operations, Customer Care, Sales, IT, and Network teams</li><li>Align scheduling priorities with customer commitments and operational capacity</li><li>Collaborate on system improvements, order flow enhancements, and data accuracy initiatives</li><li>Support rollout of new products, services, and operational processes</li></ul>Performance Management &amp; Accountability<ul><li>Track and report on key performance indicators (KPIs), including:</li><li>On-time arrival and completion rates</li><li>Technician productivity and utilization</li><li>Service order accuracy and completion rates</li><li>Order fallout/error rates (E911, CNAM, LNP)</li><li>Establish and maintain team scorecards and performance metrics</li><li>Identify performance gaps and drive improvement through coaching and accountability</li></ul>Team Leadership &amp; Development<ul><li>Lead, coach, and develop dispatch and service order/database team members</li><li>Foster a culture of accountability, collaboration, and continuous improvement</li><li>Support hiring, onboarding, and training of team members</li><li>Address performance issues proactively, including coaching and corrective action when appropriate</li></ul>Operational Awareness &amp; Customer Focus<ul><li>Maintain strong knowledge of telecommunications products, services, and workflows</li><li>Identify trends impacting service delivery, efficiency, and customer experience</li><li>Ensure dispatch and order processes support a high-quality customer experience</li><li>Promote clear, professional communication across all interactions</li></ul>Systems &amp; Tools Management<ul><li>Utilize dispatch and telecom systems (IVUE or equivalent OSS/BSS platforms)</li><li>Ensure accurate data entry, tracking, and reporting</li><li>Support adoption of new tools, technologies, and system enhancements</li><li>Maintain documentation and reporting standards</li></ul>QualificationsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Telecommunications, or related field or equivalent experience</li><li>3&ndash;5+ years of experience in dispatch, telecom operations, service order management, or customer service</li><li>1&ndash;3+ years of supervisory or leadership experience preferred</li></ul>Technical Knowledge<ul><li>Understanding of telecom processes including:</li><li>Service order lifecycle</li><li>E911 provisioning requirements</li><li>Caller ID (CNAM) management</li><li>Number porting (LNP) processes</li><li>Familiarity with telecom systems (IVUE, OSS/BSS, or similar)</li><li>Knowledge of regulatory and compliance requirements related to telecom data</li></ul>Core Skills<ul><li>Strong problem-solving and decision-making abilities</li><li>Ability to prioritize and adapt quickly in a fast-paced environment</li><li>Excellent communication, collaboration, and coordination skills</li><li>Strong organizational skills with attention to detail and accuracy</li><li>Analytical mindset with ability to use data to drive decisions</li></ul>Key Competencies<ul><li>Agility &amp; Adaptability &ndash; Thrives in a changing environment and pivots quickly</li><li>Creative Problem Solving &ndash; Develops innovative solutions to improve outcomes</li><li>Operational Excellence &ndash; Drives efficiency, accuracy, and consistency</li><li>Collaboration &ndash; Builds strong relationships across teams</li><li>Accountability &ndash; Owns results and team performance</li><li>Customer Focus &ndash; Prioritizes service quality and customer experience</li></ul>Success Metrics<ul><li>Improved dispatch efficiency and technician utilization</li><li>Increased on-time service delivery</li><li>Reduced service order errors and fallout rates</li><li>Accurate and compliant telecom database management (E911, CNAM, LNP)</li><li>Strong team performance, engagement, and development</li><li>Measurable improvements in customer experience</li></ul>Location, Physical &amp; Work Requirements:<ul><li>This position is in office, with the possibility of some remote work after an initial 90 day evaluation.</li><li>Must be able to perform extended periods of time sitting/standing, typing, and viewing computer screens.</li><li>Willingness to occasionally work flexible hours, including evenings or weekends, to meet important deadlines, when required.</li></ul>Compensation: <ul><li>This full-time salary position pays $80,200 - 93,000K annually</li><li>Reimbursable mileage/travel between offices as needed or fleet vehicle assignment if possible</li><li>Medical, Dental and Vision insurance</li><li>Optional supplemental insurance programs</li><li>401K w/ Employer match</li><li>Access to Employee Assistance Programs</li><li>10 Paid Holidays</li><li>4 weeks per year Paid Time Off (prorated &amp; accrued)</li></ul>Lightcurve is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.Job Type: Full-timePay: $80,200.00 - $98,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Order Management & Dispatch Supervisor

<div>Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
The Alternate Part-time Package Dispatch Supervisor/Package Center Supervisor is a position that has been trained and certified to perform the role of either a PT PDS or a PT PCS to accommodate alternative schedules and increase operational flexibility. This positions is responsible for analyzing and planning their center&rsquo;s daily package dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.) He/She analyzes previous dispatch results to maximize service performance, to streamline routes and can coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met. This position provides customer service support (e.g, answering messages, concerns, call tags, destination follow ups, etc.) He/She facilitates the smooth execution of operational procedures and management of systems.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.</div>

Part Time Package Dispatch Supervisor

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Part Time Package Dispatch Supervisor