distribution center manager

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Distribution Center Manager | MAF Retail | Head Office Egypt
 
 
 
 Role Summary
 
 
 
 The Distribution Center Manager is responsible for all logistical operations for MAF Retail. The role holder is also responsible for using best practices to optimize the Logistic operations and costs by utilizing synergies to satisfy the targeted customer group as per agreed timelines and budget
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Provide inputs on the development of a strategic plan for the DC Operation to help achieve organization objectives
 </li>
 <li>
 Oversee daily warehouse operations to ensure efficient receiving, storage, picking, and dispatching aligned with store and merchandise needs.
 </li>
 <li>
 Oversee the definition of the logistics KPIs and ensure its accuracy and implementation
 </li>
 <li>
 Anticipate the DC Operations storage &amp; preparation required capacity matching the current country strategy evolution
 </li>
 <li>
 Propose solutions and implement actions to ensure security and hygiene of the goods till the reach
 </li>
 <li>
 Propose and manage the application of investments or projects that reinforce productivity and profitability
 </li>
 <li>
 Ensure that logistics operations support merchandise and store needs
 </li>
 <li>
 Propose DC Operations projects and strategies according to the business needs and oversee its proper execution
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor Degree in Logistics or related field
 </li>
 <li>
 8+ years of experience in warehouse management in retail industry
 </li>
 <li>
 Strong experience in warehouse managment is a MUST
 </li>
 <li>
 Experience in Refrigerated Warehouses
 </li>
 <li>
 Strong people management skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Distribution Center Manager

Amazon

<div>
 
 Description
 
 
 
 We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 You will oversee the shift management in one of our first mile fulfilment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our Associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to frontline management and operators
 </li>
 <li>
 Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of Microsoft Office products and applications experience
 </li>
 <li>
 High school or equivalent
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience building and managing large and high performance teams
 </li>
 <li>
 Experience with data/analytics and using data to make decisions
 </li>
 <li>
 Experience working in a fast-paced environment similar to a high-tech start-up
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3137865
</div>

Fullfilment Center Supervisor, Inboud Operations

The HEINEKEN Company

<div>
 
 Job Purpose
 
 
 
 Acts as a liaison between the company and customers and assists with orders, complaints, and inquiries to ensure customer satisfaction.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Takes orders through online platforms, emails or directly from the account manager.
 </li>
 <li>
 Informs customers in case of any out-of-stock products.
 </li>
 <li>
 Replies to all customer inquiries on anything related to the company&rsquo;s products.
 </li>
 <li>
 Informs account managers in case of any client credit issues to be resolved.
 </li>
 <li>
 Inputs email orders on the SAP system and replies with data on the delivery date and product availability.
 </li>
 <li>
 Sends a report to account managers three times a day regarding any issues with customers that can be resolved from their side, such as credit issues.
 </li>
 <li>
 Handles orders from plants (primary distribution) as well as orders for non-alcoholic beverages (NAB) and alcoholic beverages (AB) and PepsiCo.
 </li>
 <li>
 Follows up on all orders on the Business to Business system and informs customers in case of any issues.
 </li>
 <li>
 Send some orders to primary distribution.
 </li>
 <li>
 Handles all service complaints related to sales, drivers, and technicians. Inputs data on the system and informs the relevant teams to ensure that the issue is resolved on time based on service level agreement terms.
 </li>
 <li>
 Aligns with the supply chain department in case of complaints related to product shortages.
 </li>
 <li>
 Informs distribution manager of any issues related to delivery of products, such as inaccurate quantity.
 </li>
 <li>
 Handles and informs the quality team about finished goods&rsquo; complaints from consumer or customer or warehouses. Awaits feedback and reports any quality issues to the management.
 </li>
 <li>
 Handles complaints related to material-handling equipment. Registers complaints and informs the relevant parties.
 </li>
 <li>
 Ensures installation and de-installation of assets (fridge or draught) based on customer requests.
 </li>
 <li>
 Handles any visibility issues in collaboration with the marketing team.
 </li>
 <li>
 Conducts a &ldquo;voice of customer&rdquo; survey by calling customers and asking about their satisfaction and recommendations. Suggests action plans based on the survey results.
 </li>
 <li>
 Performs a maintenance survey by asking clients about the performance of the maintenance team.
 </li>
 <li>
 Updates and sends case fail rate (CFR) report to the supply chain team.
 </li>
 <li>
 Updates the performance dashboard with information on all the received calls, abandoned calls (reasons: agent, queue, other), and sales orders.
 </li>
 <li>
 Updates the PepsiCo dashboard with data on the number of orders for PepsiCo, volume in hectoliter, etc.
 </li>
 <li>
 Updates the complaints dashboard including: complaint sources, analysis versus the previous year, complaint per product, complaint per factory, etc.
 </li>
 <li>
 Updates the customer request order report and sends it to the sales team on a daily basis.
 </li>
 <li>
 Develops monthly maintenance and installation survey reports.
 
 
 </li>
 </ul>
 Disclaimer: Other duties assigned as needed.
 
 
 
 Education &amp; Experiences
 
 
 
 
 Educational Background
 
 
 
 Bachelor degree in Business Administration is preferable
 
 
 
 Years Of Experience
 
 
 
 0 -2 years of experience in in managing Call Center\Customer Service function.
 
 
 
 Qualifications &amp; Other Requirements
 
 
 
 Excellent command of English Language
 
 
 Skills in Microsoft (Excel &amp; PowerPoint), Power Bi is a plus
 
 
 Profound knowledge of ERP\Quality systems, preferably SAP
 
 
 Profound Knowledge of CRM systems, preferably Salesforce
 
 
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Proactive
 </li>
 <li>
 Self-motivated
 </li>
 <li>
 Customer and Detailed oriented
 </li>
 <li>
 Interpersonal\communication skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Problem solving and Decision maker; able to respond swiftly to arising issues take quick decisions.
 </li>
 <li>
 Able to manage stress and motivates
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Customer Service Officer - CSLP Support

PepsiCo

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Review and understand sales development objectives
 </li>
 <li>
 Review routing schedule, .including any off-schedule visit
 </li>
 <li>
 Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)
 </li>
 <li>
 Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns
 </li>
 <li>
 Review point of sales stock levels and out of stock in order to define a suggestion
 </li>
 <li>
 Present suggested order to the customer, discuss objectives and adjust order accordingly
 </li>
 <li>
 Obtain bestselling position in the account
 </li>
 <li>
 Capture competitor presence and store execution when requested
 </li>
 <li>
 Ensure pricing guidelines are fully executed
 </li>
 <li>
 Ensure orders are properly transferred
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ability to deal with diverse backgrounds.
 </li>
 <li>
 Good Analytic thinking skills to be able to identify opportunities.
 </li>
 <li>
 Good communication skills.
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Excellent English level
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 University Graduate
 </li>
 <li>
 Basic English and intermediate local language proficiency
 </li>
 <li>
 1 years sales experience with a FMCG company is preferable
 </li>
 <li>
 Computer literacy is a plus (MS Office)
 </li>
 <li>
 Driving license ( as per local regulations in the location)
 </li>
 </ul>
</div>

Sales CSR - Preseller

NielsenIQ

<div>
 
 Job Description
 
 
 
 
 The Market Intelligence &amp; Research Consultant position is both a developmental and client support role. Whilst the individual is developing their skills in Retail Market Research, Account Management, Product and Retailing Knowledge they will also support a commercial team, working across a range of clients.
 
 
 
 <ul>
 <li>
 Support a well-defined list of clients and retailers, as specified by the line manager
 </li>
 <li>
 Build market and product knowledge on all product categories held. This includes details on coverage, universe and sample sizes, distribution channels and detailed market information;
 </li>
 <li>
 Develop an understanding of Retail Audit Methodology and GfK Systems
 </li>
 <li>
 Build market and product knowledge on all related products and panels
 </li>
 <li>
 Service &ndash; Ensure client queries are responded to professionally and accurately within 24 hours
 </li>
 <li>
 Following up on receiving monthly data production
 </li>
 <li>
 Assists with the monthly data production via Quality Checks and Price Check on your product categories
 </li>
 </ul>
 
 Assist the MI CSG Lead as follows:-
 
 
 
 <ul>
 <li>
 Ensuring that data quality is in line with GfK international standards
 </li>
 <li>
 Preparation of presentations upon request
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Bachelor's degree in marketing
 
 , Business Administration, Economics, Statistics, Data Analytics, or a related field
 
 .
 
 
 
 <ul>
 <li>
 
 2-3 years
 
 of experience in
 
 market research, data analysis, client support, or a similar field
 
 </li>
 <li>
 Experience with
 
 retail audit, market intelligence, or account management
 
 is a plus
 </li>
 <li>
 
 Analytical ability
 
 with a strong focus on numbers and data interpretation
 </li>
 <li>
 
 Attention to detail
 
 to ensure accuracy in data and reports
 </li>
 <li>
 
 Client management &amp; support
 
 skills to handle client queries professionally
 </li>
 <li>
 
 Strong communication skills
 
 in
 
 English and Arabic
 
 (French is a bonus but not mandatory)
 </li>
 <li>
 Familiarity with
 
 Excel, PowerPoint, and data visualization tools
 
 (e.g., Power BI, Tableau) is beneficial
 </li>
 <li>
 
 Retail &amp; product knowledge
 
 or willingness to learn about product categories, distribution channels, and market trends
 </li>
 <li>
 
 Problem-solving ability
 
 to handle data quality issues and improve reporting accuracy
 </li>
 <li>
 
 Time management
 
 skills to meet deadlines and respond to queries within 24 hours
 </li>
 <li>
 
 Independent worker and thinker
 
 with a proactive approach while maintaining a strong
 
 team spirit
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 Our Benefits
 
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 </li>
 </ul>
 
 
 
 About NIQ
 
 
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 
 
 For more information, visit NIQ.com
 
 
 
 
 Want to keep up with our latest updates?
 
 
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
 
</div>

MI CSG Consultant

Alfanar Projects

<div>
 
 Since 1976, we&rsquo;ve grown and diversified our business to meet the evolving needs of a changing world. Alfanar Projects is an integrated global project developer and engineering, construction, and technology solutions provider with a robust portfolio of landmark projects across the energy, water, and infrastructure sectors.
 
 
 From Saudi Arabia to the rest of the world, we work closely with governments and partners to deliver strategic projects that support national goals and long-term visions. Our work directly contributes to sustainable development and infrastructure modernization in multiple countries.
 
 
 At the heart of our success are more than 10,000 professionals, diverse, skilled, and united by purpose. Our global teams are committed to delivering impact-driven solutions that shape a better, more sustainable future.
 
 
 
 
 
 
 
 
 1. JOB PURPOSE
 
 
 
 The Technical Consultant, Data Center serves as the technical anchor for data center EPC projects, bridging the gap between bidding and execution phases. This role combines deep technical expertise in data center design with hands-on project execution experience to ensure successful delivery of data center infrastructure projects. Based in the offshore office, this position supports bidding teams with accurate pricing and resource estimation derived from execution experience, while collaborating closely with onshore Sales teams, and Bidding teams, Project Managers, and contractors to ensure technical excellence from detailed design through commissioning.
 
 
 
 2. KEY RESPONSIBILITIES
 
 
 
 
 2.1 Design Review &amp; Validation
 
 
 <ul>
 <li>
 Lead detailed design reviews for data center EPC projects including electrical, mechanical, and civil systems
 </li>
 <li>
 Validate engineering calculations, equipment selections, and system configurations
 </li>
 <li>
 Ensure designs comply with project specifications, international standards (TIA-942, Uptime Institute, ASHRAE), and local codes
 </li>
 <li>
 Identify design risks and propose mitigation strategies to project teams
 </li>
 <li>
 Coordinate design interfaces between multiple disciplines and contractors
 </li>
 </ul>
 
 
 2.2 Bidding Support - Pricing &amp; Resource Estimation
 
 
 <ul>
 <li>
 Provide execution-based inputs for accurate cost estimation during bidding phase
 </li>
 <li>
 Develop detailed resource plans including manpower, equipment, and material requirements based on project scope
 </li>
 <li>
 Estimate labor hours, productivity rates, and crew compositions for installation and commissioning activities
 </li>
 <li>
 Review and validate Bills of Quantities (BoQs) from an execution perspective, identifying gaps or underestimations
 </li>
 <li>
 Contribute to risk-adjusted pricing by identifying potential execution challenges and associated contingencies
 </li>
 <li>
 Support value engineering initiatives by proposing cost-effective alternatives based on field experience
 </li>
 <li>
 Provide realistic schedule inputs and milestone durations based on actual execution benchmarks
 </li>
 <li>
 Collaborate with bidding teams to develop competitive yet achievable technical and commercial proposals
 </li>
 </ul>
 
 
 2.3 Project Execution Support
 
 
 <ul>
 <li>
 Provide technical guidance to site teams during installation and construction phases
 </li>
 <li>
 Review and shop drawings, method statements, and installation procedures
 </li>
 <li>
 Support resolution of technical issues and design changes during construction
 </li>
 <li>
 Monitor technical quality and compliance through document reviews
 </li>
 <li>
 Coordinate with Project Managers to address technical challenges and maintain project schedules
 </li>
 </ul>
 
 
 3. QUALIFICATIONS &amp; REQUIREMENTS
 
 
 
 
 3.1 Education
 
 
 <ul>
 <li>
 Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical discipline
 </li>
 <li>
 Professional certifications such as ATD, CDCDP or equivalent are highly desirable
 </li>
 </ul>
 
 
 3.2 Experience
 
 
 <ul>
 <li>
 8+ years of experience in data center design, engineering, or construction
 </li>
 <li>
 5+ years of experience in project execution, site supervision, or commissioning
 </li>
 <li>
 Demonstrated experience with data center EPC projects from design through handover
 </li>
 <li>
 Proven track record in cost estimation, resource planning, and bid support activities
 </li>
 <li>
 Track record of successful project delivery meeting quality, schedule, and budget targets
 </li>
 <li>
 Experience working with international contractors and cross-functional teams
 </li>
 </ul>
 
 
 3.3 Technical Skills
 
 
 <ul>
 <li>
 Expert knowledge of data center infrastructure: power distribution (MV/LV switchgear, UPS, generators), cooling systems (precision cooling, chillers, free cooling, Liquid Cooling), and critical facility construction
 </li>
 <li>
 Strong understanding of construction methodologies, installation practices, and quality standards
 </li>
 <li>
 Proficiency in cost estimation techniques, resource loading, and productivity analysis
 </li>
 <li>
 Proficiency in design review tools: AutoCAD, Revit, Bluebeam, or equivalent
 </li>
 <li>
 Deep knowledge of testing and commissioning procedures for critical facilities
 </li>
 <li>
 Familiarity with project controls, scheduling tools (Primavera, MS Project), and document management systems
 </li>
 </ul>
 
 
 3.4 Soft Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong leadership and coordination skills for managing technical aspects of complex projects
 </li>
 <li>
 Excellent written and verbal communication skills for technical documentation and stakeholder engagement
 </li>
 <li>
 Strong commercial awareness with ability to translate execution experience into accurate estimates
 </li>
 <li>
 Problem-solving mindset with ability to address construction and commissioning challenges
 </li>
 <li>
 Quality-focused with attention to detail and commitment to technical excellence
 </li>
 <li>
 Ability to work effectively with diverse teams across multiple time zones
 </li>
 <li>
 Self-motivated with ability to work independently in a remote/offshore environment
 </li>
 <li>
 Fluency in English.
 </li>
 </ul>
 
 
</div>

Data Center Consultant

Al-Mansour Automotive

<div>
 
 
 Cadillac &ndash; Customer Experience &amp; Network Executive
 
 
 
 
 
 
 The
 
 Customer Experience &amp; Network Executive
 
 supports the execution of customer-centric initiatives across the Cadillac network by contributing to marketing insights, brand storytelling, and operational excellence. The role focuses on supporting a seamless, premium customer experience across all touchpoints while assisting in dealer performance and customer loyalty initiatives.
 
 
 This position combines
 
 hands-on execution
 
 ,
 
 data-driven support
 
 , and
 
 cross-functional coordination
 
 to contribute to customer experience programs, CRM operations, and training activities for both sales and aftersales teams.
 
 
 The executive will support the
 
 monitoring and follow-up of customer experience and CRM processes
 
 , assisting in reviewing the end-to-end customer journey from both customer and dealership perspectives. This includes contributing to the review of key interaction points such as initial inquiries, marketing communications, showroom and digital experiences, and after-sales support and retention activities.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Customer Experience Execution:
 
 Support the implementation of customer experience initiatives to improve satisfaction and loyalty across all customer touchpoints.
 </li>
 <li>
 
 Network Support:
 
 Assist in monitoring dealership compliance with brand standards to ensure consistent delivery of premium customer experience.
 </li>
 <li>
 
 Network Expansion Support:
 
 Support activities related to distribution network expansion in line with the overall growth plan.
 </li>
 <li>
 
 Dealer Coordination:
 
 Coordinate with dealership teams and the Training Academy on training activities, support requests, and performance follow-up.
 </li>
 <li>
 
 CRM Support:
 
 Assist in operating CRM systems, tracking customer data, and supporting engagement and retention initiatives.
 </li>
 <li>
 
 Performance Tracking:
 
 Support the analysis of customer feedback, satisfaction scores, and network KPIs to identify improvement areas.
 </li>
 <li>
 
 Call Center Follow-up:
 
 Assist in monitoring call center performance and follow up on action items with relevant stakeholders.
 </li>
 <li>
 
 Brand Alignment:
 
 Ensure customer-facing activities are aligned with Cadillac brand values and premium positioning.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 Support coordination with marketing teams to integrate customer insights into campaigns, service design, and content.
 </li>
 <li>
 
 Online-to-Offline Journey:
 
 Support maintaining a seamless Online-to-Offline customer journey across all customer touchpoints.
 </li>
 <li>
 
 Digital Support:
 
 Assist in customer-facing digital initiatives including website, app, showroom, and workshop systems.
 </li>
 <li>
 
 Omnichannel Support:
 
 Contribute to omnichannel customer journey governance and continuous improvement initiatives.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 
 1&ndash;3 years of experience
 
 in customer experience, marketing, CRM, customer operations, or a related field.
 </li>
 <li>
 Basic understanding of
 
 customer journey mapping, brand positioning, and CRM tools
 
 .
 </li>
 <li>
 Proven Experience to:
 </li>
 <li>
 Digital and offline marketing campaigns
 </li>
 <li>
 Customer data tracking and reporting
 </li>
 <li>
 Customer feedback analysis and NPS tracking
 </li>
 <li>
 Content coordination and brand messaging
 </li>
 <li>
 Basic analytics tools such as Google Analytics, Power BI, or similar
 </li>
 <li>
 Strong coordination and communication skills.
 </li>
 <li>
 Ability to work cross-functionally with sales, service, marketing, and operations teams.
 </li>
 </ul>
 
 
</div>

Cadillac – Customer Experience & Network Executive

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