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duty officer

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always &lsquo;Fly Better.&rsquo; As one of the most recognised and admired brands globally, we&rsquo;re driven by innovation and excellence. Join us as a Duty Catering Officer and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you&rsquo;ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.
As a Duty Catering Officer, you will manage disruptions caused to catering operations network-wide, by proactively monitoring the operation and make decisions that deliver the best outcome for Service Delivery, and contribute to maintaining the airlines operating schedule as a whole.
In this role, you will:
<ul><li>Represent SD-Catering at the Network Control Centre and be the central point of contact, 24/7/365, for addressing all catering related issues arising on the day of operations to achieve safe (Food &amp; Ops), efficient, cost effective and timely catering handling for all Emirates flights across the network.
</li><li>Maintain operational contingency plans with all catering and non-catering stations to ensure operational performance maintained during times of disruption.
</li><li>Recommend effective solutions in advance, to resolve a range of standard and unforeseen issues of third party catering contractors on the network with regard to the delivery of provisions for flight operations including disruptions on shift, to maintain Emirates standards with minimal impact on passengers, cost effectively.
</li><li>Monitor Emirates flight movements on the network (departures/arrivals) and the dynamic operations at Dubai airport including Emirates freighters, to ensure that operational priorities are pro-actively and efficiently handled by caterers, as per SOP's to achieve on time departure whilst maintaining safety standards.
</li><li>Collaborate &amp; Influence VPNC when planning recovery on disrupted/potential disruption so catering operations are optimised and rescheduled for minimal impact to our on board guest. This includes in-flight disruptions, industrial action CAT G and C and departmental serious disruption plan.
</li><li>Take command of catering during initial stage of extreme events effecting Emirates operations to closely coordinate emergency response procedures.
</li><li>Action and follow-up shortfall reports received from cabin crew, airborne flights, Line Maintenance (unserviceability) on operational matters and initiate corrective/mitigating action to eliminate impact to our on-board guest.
</li><li>Alert caterers network-wide of deviations to the catering schedule during shift to reschedule line operations including revisions to meal uplift to maintain service standards to our guest and integrity of the operation (equipment exchange), including subsequent flights from the catering station.
</li><li>Execute the uplift of catering on all Freighters, Charters, A319, etc., by co-coordinating with the Airport Services Team, Sky Cargo to schedule Planning and Caterers to ensure Catering uplifts are on-time, in-full and to specifications.
</li><li>Develop &amp; maintain close professional relationships with all internal and external customers to control the delivery of complex and customized products and services, in order to ensure effective execution during disrupted operations..
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<ul><li>3+ years experience in In-Flight Services / In-Flight Catering.
</li><li>12 years schooling or equivalent.
</li><li>Catering experience in a dynamic operations environment.
</li><li>Extensive knowledge of airline catering operations.
</li><li>An ability to work under pressure in a constantly changing/adapting operational environment.
</li>Good command of the English language and the ability to communicate effectively. 
<li>
</li></ul> 
At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop their careers. If you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
 
 
Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers .</div>

Duty Catering Officer

Hilton

<div>Duty Manager
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. 
 
What will I be doing? 
As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul>What are we looking for? 
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail sector</li>
<li>Good knowledge of Health and Safety and security procedures</li>
<li>Calm, efficient and the ability to work well under pressure</li>
<li>Excellent leadership skills and exceptional communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li>
<li>Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous role as a senior supervisor or Duty Manager in a similar quality hotel</li>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>In-depth knowledge of the hotel, leisure or service sector</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Duty Manager

City Seasons Dubai Hotel

Role Description<ul><li>To assume responsibility for all activities in the hotel in the absence of executive management.</li><li>To be fully aware of all activity within the hotel on a day to day basis.</li><li>To monitor the operation of all departments to ensure all operating standards are maintained.</li><li>To ensure that all public and back of house areas are maintained to the specified levels of cleanliness, maintenance, and presentation and to instigate appropriate action if this is not achieved.</li><li>To assist in maintaining a high level of security for both guest and hotel property.</li><li>To be fully conversant with all emergency procedures and pertinent local legislation.</li><li>To ensure all workstations are staffed correctly.</li><li>To meet, greet, escort and bid farewell to all VIP guests and endeavour to meet as many return guests on arrival and escort them to their room.</li><li>To effectively and efficiently handle and resolve all guests' complaints and problems in all areas of the hotel.</li><li>To pass on the comments, suggestions and recommendations of guests to department heads and the executive committee.</li><li>To ensure an accurate log is kept of all incidents of note occurring.</li><li>To be fully conversant with the hotel credit policies and to monitor all guests accounts in the absence of the credit manager.</li><li>To operationally assist all departments as may be required.</li><li>To ensure active and effective communication between all departments during the night and between the night shift staff and the day staff.</li><li>To carry out performance appraisals for all night front office staff.</li><li>To ensure regular inspections of all hotel areas are done at least once every evening.</li><li>To be fully trained in assistant duty manager duties and fully understand the hotel policies and procedures specially licensing laws.</li><li>Keep up to date with hotel emergency procedures.</li><li>Be aware of hotels outside contractors' specifications i.e. pest control, carpet maintenance or window cleaning.</li><li>To organise on a quarterly basis the &ldquo;early bird&rdquo; meeting for all night staff and executive management</li><li>To ensure that the daily sheet is prepared with all relevant and correct information, ready for the first morning shift.</li></ul>Operational<ul><li>To ensure a computer back-up is run every 2 hours.</li><li>To act as a member of the hotel fire emergency and evacuation team and be fully conversant with the procedures to follow in event of such an emergency.</li></ul>Financial<ul><li>To ensure accuracy and efficiency in posting all transactions and in the handling of all funds including cash, payment for city ledger, etc.</li><li>To balance the day&rsquo;s postings, receipts, cash and credit card payments to the computer print outs at the end of the shift and operate the computer with its automatic night audit system to produce balanced daily results.</li><li>To adhere to the emergency procedure in event of computer failure.</li><li>To handle the assignment of safe deposit boxes to in-house guests in accordance with the hotel&rsquo;s procedure.</li><li>To process foreign currency exchange and traveller cheque transactions for in-house guests.</li><li>To be conversant and comply with the hotel&rsquo;s credit policies.</li><li>To distribute sales and statistical reports to selected department and division heads.</li><li>To compile and audit records for follow up by the income auditor</li><li>To receive and check the accuracy of the night float before signing the float control book.</li><li>To avoid late charges and walk-outs and to inform night manager/front of house manager of any such occurrences</li><li>To assist with witnessing of remittance envelopes from the hotel&rsquo;s other departments and to record events accordingly.</li><li>To ensure all supplies are well stocked for the next day, and to do weekly order through Tahweel, ensuring that it is in line with the budget.</li></ul>About you:In order to be considered for this role you will have at least two years of working experience in a similar role in a luxury five-star hotel environment.You will have excellent written and spoken English skills, additional language is advantage. Knowledge of hotel operating systems is a must. Your experience in handling guest requests and exceeding their expectations would be regarded as essential.Should be able to quickly learn and adapt to a new work environment.Job Type: Full-time

Accor

<div><div>Company Description</div> 
We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences 
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
Raffles the Palm
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 353 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises nearly twenty luxurious properties, from secluded resorts to city hotels in key locations around the world.<div> 
Job Description</div> 
To ensure a safe environment for the hotel staff and guests and protect the assets of the hotel.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>
To establish chain of command and responsibility, the Supervisor shall be held directly responsible to the Assistant Operations Manager, Assistant Director and Director of Security</li><li>
Perform duties according to the Duty Roster prepared by the Director of Security or in his absence, the Assistant Director of Security</li><li>
Adopt &ldquo;Service Oriented&rdquo; approach in discharging of duties in order to function harmoniously with the concept of the Hotel as a place of Hospitality:<ul><li>
Be held accountable for the overall performance of the on duty security personnel and all security related matters</li><li>
Promote the &ldquo;gentleman&rdquo; rather than &ldquo;officer&rdquo; image for the security service</li><li>
Act for and on behalf of the Hotelkeeper on security matters</li><li>
Protect the safety of guests, staff, their properties and those belonging to the Hotel</li><li>
Assist other Department in rendering services to the customers to maintain or enhance the services provided other than primary security duties</li><li>
Act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests</li><li>
Greet guests and offer assistance</li><li>
To lead guests whenever possible if they are uncertain of the location within the Hotel premises</li><li>
To inform and sell other hotel facilities to all visitors of the Hotel</li></ul></li><li>
Training of new LPOs to impart job knowledge and skills<ul><li>
Update regular SOP exams</li></ul></li><li>
Inspecting and briefing his/her charges before the deployment to ensure that they are neat and tidy in appearance</li><li>
Discipline:<ul><li>
Enforce discipline and report, warn or counsel on incidents of indiscipline observed as appropriately</li><li>
Are physically and mentally fit i.e. any officer who is found to be incapable by reason of sickness or intoxication through the influence of liquor or drugs or not in the right frame of mind, shall be referred to the Company appointed Clinic for an examination and struck off the Duty Roster</li><li>
Clearly and fully understand the instruction and information delivered at the briefing</li></ul></li><li>
Conduct regular checks on all &ldquo;field&rdquo; officers to assure that they are alert and discharging their duties efficiently and effectively. For this purpose, he shall, unless otherwise actively engaged, perform at least two (2) patrols of the whole building during his tour of duty</li><li>
Conducting investigations and putting up the accompanying investigation papers and reports into cases which occur within the Hotel involving<ul><li>
Criminal acts, losses or accidents caused to lives and properties</li><li>
Staff misconduct</li><li>
Cases affecting guests or staff that may be of interest to the Management</li></ul></li><li>
Protect and preserve the integrity of the Department by<ul><li>
Keeping tag on officers under his charge to ensure that they conform to correct work attitudes and accepted norms of conduct as expected from LPOs</li><li>
Intelligence gathering, from within and without the Department, to assess their integrity and potentials</li><li>
Taking appropriate action to report, encourage or counsel, if found necessary, depending on the merits of demerits of the case</li></ul></li><li>
Surveillance of hotel staff<ul><li>
Ensuring that they abide by the House Rules</li><li>
Keeping tag on movements of staff who are classified as suspects under investigations</li></ul></li><li>
Cultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes</li><li>
Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters</li><li>
Participating in special functions or operations conducted or organized by the Hotel for VVIPS, shows, etc., private organization or individual having official business connected with the Hotel as well as The Department directed against criminal and undesirable elements</li><li>
Keeping the Duty Shift Security Supervisor, Assistant Operations Manager, Assistant Director and Director of Security constantly posted on all matters of security interest affecting the Hotel and the Department</li><li>
Taking charge and inspecting all equipment to ensure that they are in working order and that all cameras are correctly focused</li><li>
Conducting regular and periodical checks on taking immediate follow-up action to rectify faults, damage, etc., detailed in the following<ul><li>
&ldquo;Perimeter defense&rdquo; i.e., all fire exit doors, link doors, etc., leading INTO or OUT of the Hotel and which are fitted with locking devices or alarm systems to ensure that they are in good working condition as an effective measure against trespassers and pilferage</li><li>
Fire fighting equipment</li><li>
Walkie Talkies</li><li>
CCTV equipment</li><li>
Office operating forms</li></ul></li><li>
Routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for<ul><li>
Pocket books</li><li>
Security Desk Occurrence Book</li><li>
Gate Passes and Security Passes</li><li>
Keys and Key Registers</li><li>
Post allocation for Raffles and External Security</li></ul></li><li>
Preparing meal roster for individual shift</li><li>
Reflecting all activities involving the Department in the Daily Security Report</li><li>
Attending the briefing session that shall take place thirty (30) minutes before the commencement of each shift</li><li>
Attending approval courses conducted by the Hotel Training Department</li><li>
Attending meeting and in-service training conducted by the Department. Attendance shall be compulsory except those on official duty</li></ul><div> 
Qualifications</div> 
<ul><li>
Fluency in Russian (native or near-native) and excellent command of English</li><li>
Must be able to maintain confidentiality at all times</li><li>
Understanding and ability to work in a multicultural environment</li><li>
Post Secondary school education with professional Security qualifications preferred</li></ul>
EXPERIENCE<ul><li>
Minimum 2 &ndash; 3 years experience in a similar role is desirable in a 5 star hotel with at least 1 year at a supervisory role</li></ul></div>

Security Supervisor (Russian Speaker)

Future tyres

Key Duties and Responsibilities: Your typical duties as a records officer will generally include the following:<ul><li>Creating &amp; maintaining company databases to ensure quick retrieval of information.</li><li>Developing record distribution and storage policies.</li><li>Auditing the information that is created and stored within the company.</li><li>Analyzing your company&rsquo;s information needs and developing procedures to ensure these requirements are met.</li><li>Referring to policy &amp; legislative requirements in order to determine the length of time company records are kept.</li><li>Potentially overseeing the transition from paper to electronic management systems.</li><li>check incoming paperwork (correspondence, invoices, etc.) and make copies before distribution</li><li>Maintain appropriate registration of incoming and outgoing company-related letters and correspondence by providing appropriate reference numbers upon issuance of delivery of documents to the recipient on a timely basis.</li><li>Providing the necessary support to ensure the accountability, transparency and regulatory requirements of the company are met.</li><li>Establishing new records management systems</li><li>Developing, maintaining, verifying and evaluating existing systems</li><li>Overseeing the switch from paper to electronic record-keeping</li><li>Writing reports and publications</li><li>Control the file movement within the company and factory</li><li>Manage the duplication, scanning, etc. of documents.</li><li>Maintain a well-managed archive for ease of reference and retrieval of information.</li><li>Participate in the procurement process of office supplies, consumables, services and equipment by identifying the required consumables.</li><li>Any other duty may be assigned from time to time.</li></ul>Job Type: Full-timeLanguage:<ul><li> English, Arabic (Required)</li></ul>Expected Start Date: 05/12/2025

Office Secretary and Archive

Marriott International

<div>Additional Information 
Job Number25194733 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Mall of the Emirates Hotel Dubai, Sheikh Zayed Road, al Barsha 1, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Union Global

Hiring!Looking for #QAQCEngineerLocation: Dubai, UAEUDMC is a trusted name in marine contracting, known for consistently delivering high-quality projects across the UAE. With a growing fleet, technical expertise, and a highly skilled workforce, UDMC continues to drive excellence across both large- and small-scale marine infrastructure works.Requirements: &#10004; Bachelor&rsquo;s degree in Mechanical or Civil Engineering &#10004; Prior experience as a QA/QC Engineer on construction projects (required) &#10004; Experience in GRP pipeline work is preferred &#10004; Able to work independently and as part of a team &#10004; Strong knowledge of QA/QC procedures and industry best practices &#10004; Familiarity with blueprint/specification reviews and compliance checks &#10004; Excellent problem-solving and analytical skills &#10004; Attention to detail with good computer and data entry skills &#10004; Understanding of marine construction quality standards and procedures - Strong communication, leadership, and team training capabilitiesKey Responsibilities: -Inspect output using industry methods &ndash; measurement, comparison to standards, and functionality testing -Ensure compliance of assembly/production lines with applicable quality procedures and legal standards -Review blueprints, technical drawings, and specifications -Record and analyze inspection results; track reworks, deviations, and waste -Train production/site teams on quality procedures to improve overall standards -Suggest and implement process improvements -Monitor equipment use and ensure safe, compliant, and accurate operation -Maintain and calibrate measurement tools as needed -Participate in continual training and skill updates -Work collaboratively with site supervisors and project managers to uphold QA/QC standards - Support fast and effective resolution of quality challenges on-siteApply Now!Send your CVs Or DM directly @ (https://www.linkedin.com/in/mohamed-rizwan-koya-55365611/) !Job Type: Full-timeApplication Question(s):<ul><li>Ability to Join Immediately</li></ul>Experience:<ul><li>Marine Construction / construction: 2 years (Preferred)</li></ul>

QA/QC Officer

Explore 359+ Duty officer in Dubai this December. Find roles across top companies and apply now to boost your career.

359 duty officer jobs IN Dubai

Duty Catering Officer

Duty Manager

Duty Manager

Security Supervisor (Russian Speaker)

Office Secretary and Archive

Duty Manager

QA/QC Officer