duty officer

The First Group Hospitality

<div>Overview:
<div>
Hotel Local is an urban retreat in Jumeirah Village Triangle. Thoughtfully designed for business travellers, families, and leisure seekers, Hotel Local offers a relaxed, stylish environment in the heart of Dubai&rsquo;s thriving JVT community.</div><div></div><div><br>
The hotel offers a diverse selection of dining venues&mdash;including Farmer&rsquo;s Common, Neighbourhood Brew, our homegrown Risen Caf&eacute; and Artisanal Bakery, and our poolside restaurant and bar&mdash;alongside dedicated family-friendly spaces, a Kid&rsquo;s Corner, an outdoor playground, and rejuvenating spa facilities. Additionally, guests can expect access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, with complimentary shuttle services.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Hotel Local.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:<div></div><div><br>
The Duty Manager at <b>Hotel Local &ndash; Autograph Collection</b> is responsible for overseeing daily hotel operations during assigned shifts, ensuring exceptional guest experiences. The role acts as the senior management representative on duty, coordinating across departments to maintain service excellence, operational efficiency, and guest satisfaction.</div><ul><li><div>
Oversee daily hotel operations during assigned shifts as the senior management representative on duty</div></li><li><div>
Ensure exceptional guest experiences in line with Marriott International and Autograph Collection brand standards</div></li><li><div>
Act as the primary point of contact for guest feedback, complaints, and service recovery</div></li><li><div>
Supervise front office, guest services, concierge, and housekeeping coordination during the shift</div></li><li><div>
Monitor arrivals, departures, VIP guests, group movements, and special events</div></li><li><div>
Lead, guide, and support team members on shift, ensuring service standards, grooming, and policies are followed</div></li><li><div>
Provide on-the-job coaching and handle staffing or operational issues in the absence of senior management</div></li><li><div>
Oversee cash handling, billing accuracy, and coordination with night audit where applicable</div></li><li><div>
Prepare shift handover reports, incident logs, and follow-up action plans</div></li><li><div>
Act as the emergency response lead, managing safety, security, and guest incidents</div></li><li><div>
Conduct routine property inspections to ensure cleanliness, safety, and operational readiness</div></li><li><div>
Ensure compliance with hotel policies, local regulations, and Marriott International standards</div></li><li><div>
Support quality audits, guest satisfaction scores, and brand compliance initiatives</div></li><li><div>
Work flexible shifts, including nights, weekends, and public holidays</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Diploma or degree in Hospitality Management or a related field</div></li><li><div>
Minimum 2&ndash;4 years of experience in hotel operations, preferably in a 4- or 5-star hotel</div></li><li><div>
Prior supervisory or duty management experience preferred</div></li><li><div>
Strong leadership, decision-making, and problem-solving skills</div></li><li><div>
Excellent communication and interpersonal abilities</div></li><li><div>
Guest-focused mindset with attention to detail and service recovery skills</div></li><li><div>
Ability to remain calm and effective in high-pressure situations</div></li><li><div>
Willingness to work flexible shifts, including nights, weekends, and public holidays</div></li><li><div>
Familiarity with Marriott systems such as MARSHA</div></li></ul></div>

Duty Manager

<div>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  The
  <strong>
   People Officer (Offboarding)
  </strong>
  is responsible for managing the full employee exit process in compliance with UAE labor laws and company policies. The role ensures smooth and professional offboarding experiences, accurate end-of-service settlements, and timely completion of all legal and internal requirements. This position plays a key role in maintaining compliance, safeguarding employer reputation, and supporting a positive employee experience at the exit stage.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage the
   <strong>
    end-to-end offboarding process
   </strong>
   , including resignations, terminations, retirements, and end-of-contract cases.
  </li>
  <li>
   Ensure full compliance with
   <strong>
    UAE Labor Law
   </strong>
   and GMG&rsquo;s internal policies for all exit formalities.
  </li>
  <li>
   Accurately calculate
   <strong>
    end-of-service benefits (EOSB)
   </strong>
   , final settlements, and other statutory entitlements.
  </li>
  <li>
   Coordinate with payroll, finance, IT, and other departments to ensure smooth and timely closure of employee accounts and benefits.
  </li>
  <li>
   Prepare and issue exit-related documents (e.g., clearance forms, service certificates, NOCs).
  </li>
  <li>
   Conduct exit formalities including exit interviews where applicable.
  </li>
  <li>
   Maintain up-to-date employee offboarding data and ensure records are processed accurately in
   <strong>
    HR systems
   </strong>
   .
  </li>
  <li>
   Work closely with PRO/Government Relations team to ensure
   <strong>
    visa cancellation and related formalities
   </strong>
   are completed within deadlines.
  </li>
  <li>
   Generate and present reports on attrition, exit trends, and offboarding compliance to support HR analytics.
  </li>
  <li>
   Support HR projects and initiatives related to employee experience, process optimization, and compliance improvements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Bachelor&rsquo;s degree
   </strong>
   in Human Resources, Business Administration, or a related field.
  </li>
  <li>
   <strong>
    4&ndash;5 years of HR operations experience
   </strong>
   with a focus on offboarding and exit formalities in the UAE.
  </li>
  <li>
   Strong knowledge of
   <strong>
    UAE Labor Law
   </strong>
   , gratuity/end-of-service calculations, and statutory compliance.
  </li>
  <li>
   Hands-on experience with HR systems;
   <strong>
    SAP
   </strong>
   and
   <strong>
    SuccessFactors
   </strong>
   knowledge is an advantage.
  </li>
  <li>
   Strong attention to detail and accuracy in handling data and calculations.
  </li>
  <li>
   Excellent communication and interpersonal skills with the ability to handle sensitive matters professionally.
  </li>
  <li>
   Strong organizational and time management skills with the ability to manage multiple exits simultaneously.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Competencies
  </strong>
 </p>
 <ul>
  <li>
   In-depth knowledge of UAE labor and immigration laws.
  </li>
  <li>
   Analytical and detail-oriented, especially with EOSB calculations.
  </li>
  <li>
   Strong problem-solving and process improvement mindset.
  </li>
  <li>
   Confidentiality and professionalism in handling employee information.
  </li>
  <li>
   Team player with cross-functional collaboration skills.
  </li>
 </ul>
 <p>
 </p>
</div>


People Officer (Offboarding)

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is one of the world&rsquo;s largest air and travel services providers; offering ground handling, cargo, travel and catering &amp; retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.
</p><p>As Department Officer (Marhaba) - DWC, you will have to direct and control all departmental activities on shift, act as point of contact and plan the availability of resources/equipment ensuring consistency, safe on-time performance and alignment with SLAs, standard operating procedures, shift demand and regulatory, legal and safety requirements. Plan and control all marhaba and check-in anywhere &amp; Other products activities at designated areas to ensure exceptional customer service by efficiently handling customer inquiries, resolving issues, and providing support across various communication channels.
</p><p><b>In this role, you will
</b></p><ul><li>Work with Resource Allocators to plan and control manpower resources on shift to optimise utilisation and save costs in line with the standard operating procedures ensuring compliance with safety and service standards.
</li><li>Review the flight schedule and ensures that the resource plan is aligned to the work demand.
</li><li>Forecast any operational issues and ensures the availability of resources in the case of manpower shortages or equipment breakdown / maintenance.
</li><li>Ensure sufficient staff, and equipment for operations &amp; lounge are available for shift in cooperation with DXB allocators /shift controller as per agreed service standards. This includes planning for off airport locations.
</li><li>Deploy resources based on the information provided from resource planning to ensure availability of resources for all flights/activities.
</li><li>Ensure that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
</li><li>Guide and leads Department Team Leaders to deliver the required services as per the shift requirements.
</li><li>Discuss the shift challenges with the team and briefs on expectations and plan of action.- Lead the team to accommodate LMR and increase revenue. Investigate SF, evaluate trends, and share a case study to improve operational efficiency.
</li><li>Coach, motivate and develop the marhaba check-in Anywhere and DWC team to achieve high morale, discipline, and grooming standards.
</li><li>Update and maintains the AHM data within the Weight and Balance Systems for both EK, FZ and selected OAL on a shift basis. (Load Control Specific).
</li><li>Provide on-job training to the Load Control Department on the Weight and Balance Systems. (Load Control Specific).
</li><li>Initiate any Incident reports that are related to Load Control software to be presented to the vendor for investigation. (Load Control Specific).
</li><li>Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
</li><li>Act as a role model for the desired safety behaviours and wears the appropriate PPE and ensures that work is conducted in a safe manner.
</li><li>Ensure safety of staff and that they have the skills, knowledge, and confidence to work safely by providing support, direction for the desired safety behaviours and leading with safety.
</li><li>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
</li><li>Communicate regularly with key stakeholders to provide them updates on department activities on shift.
</li><li>Coordinate regularly with other officers on shift to ensure that quality services, resources and safe on-time performance are Provided.
</li><li>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices, cost.
</li><li>Develop the shift report summarizing shift performance and highlighting any service shortfalls and recommends solutions and corrective action.
</li><li>Take immediate action to rectify irregular operations in coordination with Flight Officer (where applicable), Service Delivery Managers and/or Manager dnata Operations through the deployment of resources on the shift for airside operations.
</li><li>Proactively seek feedback from internal and external customers and provide recommendation for improvements to the Product Manager and Operations Manager. Conduct regular and periodic meetings with supervisors and frontline staff, to ensure the team is constantly updated on operational matters and to maintain the flow of information.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for this role, you should meet the below requirements:
</b></p><ul><li>Bachelor's degree or Diploma in business administration / aviation / ground handling / customer service
</li><li>Experience of 6-8 years in aviation / ground handling / customer service
</li><li>UAE/ GCC / International driving license (for airside based roles)
</li><li>Load Control (Load Control Specific)
</li><li>Preferably First Aid trained
</li><li>Advanced understanding of airlines customer service product (specific airport related requirements) and Industry regulations for the assigned work area
</li><li>Advanced understanding of the aviation terminology
</li><li>Advanced Customer Management Skills
</li><li>Advanced Communication Skills
</li><li>Advanced Safety Awareness Skills
</li><li>Proficient Supervisory Skills
</li><li>Proficient Planning and Organizing Skills
</li><li>Proficient Writing Skills
</li><li>Proficient IT and Computer Literacy Skills
</li><li>Advanced understanding of the usage of AACS (Airport Activity Control System), BELT (Baggage Excellence and Location Tool) and RTC (Real Time Control)
</li><li>Advanced understanding of Airline Requirement and Customer SLAs
</li><li>Proficient understanding of the Turnaround Process
</li><li>Basic knowledge of weight and balance
</li><li>Advanced understanding of the usage of AACS (Airport Activity Control System), and RTC (Real Time Control) Critical Competencies
</li><li>Valid UAE driving licence (light vehicle)
</li></ul><p>Our services on the ground keep the world in the air. We&rsquo;re one of the largest air services providers in the world, and you&rsquo;ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We&rsquo;re growing fast, and we&rsquo;re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit dnata.com/careers to apply.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers . Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</p></div>

Department Officer

Future tyres

<p><b>Key Duties and Responsibilities: Your typical duties as a records officer will generally include the following:</b></p><ul><li>Creating &amp; maintaining company databases to ensure quick retrieval of information.</li><li>Developing record distribution and storage policies.</li><li>Auditing the information that is created and stored within the company.</li><li>Analyzing your company&rsquo;s information needs and developing procedures to ensure these requirements are met.</li><li>Referring to policy &amp; legislative requirements in order to determine the length of time company records are kept.</li><li>Potentially overseeing the transition from paper to electronic management systems.</li><li>check incoming paperwork (correspondence, invoices, etc.) and make copies before distribution</li><li>Maintain appropriate registration of incoming and outgoing company-related letters and correspondence by providing appropriate reference numbers upon issuance of delivery of documents to the recipient on a timely basis.</li><li>Providing the necessary support to ensure the accountability, transparency and regulatory requirements of the company are met.</li><li>Establishing new records management systems</li><li>Developing, maintaining, verifying and evaluating existing systems</li><li>Overseeing the switch from paper to electronic record-keeping</li><li>Writing reports and publications</li><li>Control the file movement within the company and factory</li><li>Manage the duplication, scanning, etc. of documents.</li><li>Maintain a well-managed archive for ease of reference and retrieval of information.</li><li>Participate in the procurement process of office supplies, consumables, services and equipment by identifying the required consumables.</li><li>Any other duty may be assigned from time to time.</li></ul><p>Prefer Philippine Girl</p><p>Joining Soon</p><p>Job Type: Full-time</p><p>Language:</p><ul><li> English, Arabic (Required)</li></ul>

Office Secretary and Archive

zcreatix

<div><div><div><div>Overview</div><br>
</div><p></p><div><div><b>Job Description</b><div><div><b><br>
</b></div></div></div><p></p><ul><li><p>Ensure on-time and accurate delivery of products to customers.</p>
</li>
<li><p>Build and maintain positive relationships with existing clients.</p>
</li>
<li><p>Monitor stock levels and report warehouse or inventory requirements.</p>
</li>
<li><p>Plan, track, and optimize delivery routes for efficient distribution.</p>
</li>
<li><p>Provide field support to the sales/commercial team when required.</p></li></ul><br>
<p>
</p><div><b>Job Requirements</b></div><br>
<p></p>
<ul>
<li><p>Completed secondary education; experience in distribution or delivery is a plus.</p>
</li>
<li><p>Valid Category B driving license with basic knowledge of logistics operations.</p>
</li>
<li><p>Responsible, well-organized, and punctual approach to work.</p>
</li>
<li><p>Good communication skills and the ability to work well in a team.</p>
</li>
</ul><p>About Company:<br>
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple<br>
industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who<br>
want to grow professionally while contributing to impactful projects in a fast-paced environment.</p></div></div></div><div></div>

Distributor Officer

Devi Accessories DWC 

<p><b>About Us</b></p><p>Join our prestigious jewelry brand, renowned for creating timeless and elegant pieces. We are seeking a proactive and detail-oriented Admin Accounts Officer to manage administrative and accounting functions while ensuring compliance with UAE regulations. This role offers the opportunity to work in a fast-paced luxury environment and contribute to the smooth operation of our company.</p><p><b>Key Responsibilities</b></p><ul><li>Manage day-to-day administrative and accounting tasks, including bookkeeping, invoicing, and financial record keeping.</li><li>Liaise with free zone authorities and government portals, particularly Dubai World Central (DWC), for company-related activities.</li><li>Coordinate with external auditors, providing all necessary documents, reports, and explanations to ensure smooth and timely audits.</li><li>Prepare financial reports, budgets, and statements for management review.</li><li>Handle import/export documentation, including customs clearance, shipping logistics, and compliance with UAE regulations.</li><li>Maintain accurate office records, inventories, and databases.</li><li>Ensure adherence to company policies and UAE regulatory requirements.</li><li>Manage HR administration, including employee records, contracts, payroll processing, and visa processing for employees.</li></ul><p><b>Qualifications</b></p><ul><li>Minimum 5 years of experience in accounts, administration, or related roles; experience in luxury retail is a plus.</li><li>Strong knowledge of UAE free zone procedures, including DWC portal operations.</li><li>Familiarity with import/export documentation, customs, and shipping logistics.</li><li>Experience coordinating with auditors and supporting auditing processes.</li><li>Proficient in accounting software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Excellent organizational, multitasking, and communication skills.</li><li>Detail-oriented, reliable, and able to work independently in a fast-paced environment.</li><li>Can work under pressure.</li><li>Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or a related field preferred.</li><li>Immediate availability preferred.</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary.</li><li>Opportunity to work closely with industry leaders and luxury clientele.</li><li>Exposure to high-profile events and international trade activities.</li><li>Professional growth opportunities within the company.</li><li>Duty Timings: Monday to Friday: 9:30 &ndash; 6:30</li><li>Saturday half day work (work from home) from 10:00 am to 1:00 PM</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Experience:</p><ul><li>Admin &amp; Accounts: 5 years (Required)</li></ul><p>Work Location: In person</p>

Admin & Accounts Officer

Sunset Hospitality Group

<div>
 <p>
  Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels &amp; Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 98 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.
 </p>
 <p>
  <br/>
 </p>
 <p>
  &ldquo;We are looking for a strong HR Officer to support one of our daylife venues, ensuring effective HR operations, employee relations, and alignment with our brand standards.&rdquo;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Works under close supervision from the HR Manager assisting her in all duties and responsibilities.
  </li>
  <li>
   Support the end-to-end employee lifecycle, including onboarding and offboarding
  </li>
  <li>
   Maintain employee records and ensure accuracy of HRIS data
  </li>
  <li>
   Assist in the investigation of any incident by saving supporting evidence.
  </li>
  <li>
   Attends to employee general requests and inquiries about their employment issues.
  </li>
  <li>
   Prepare the monthly HR report.
  </li>
  <li>
   Handle attendance, leave management, and monthly payroll inputs
  </li>
  <li>
   Follow up with the head of departments on performance appraisal and ensuring implementation on timely manner.
  </li>
  <li>
   Assist in scheduling staff for approved development training courses in house or externally and assist in scheduling new hires for orientation sessions.
  </li>
  <li>
   Checking monthly attendance, investigate and understand causes for staff absences.
  </li>
  <li>
   Sending reports concerning attendance such as late entry, early departure, discrepancy with duty roster to concerned department head.
  </li>
  <li>
   Inform head of departments of unexpected absences from work and coordinate actions.
  </li>
  <li>
   Assist staff with attendance related inquiries and resolve any discrepancies on the system.
  </li>
  <li>
   Support training, engagement, and HR-related initiatives
  </li>
  <li>
   Ensure compliance with UAE Labour Law and company policies
  </li>
  <li>
   Provide operational HR support to the venue team
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ideal Candidate:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in HR or related field
  </li>
  <li>
   Minimum 3 years of HR experience, ideally within luxury hospitality/F&amp;B
  </li>
  <li>
   Strong organizational and administrative skills
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Can thrive in a highly fast paced operation and must have good stakeholder-management skill
  </li>
  <li>
   Ability to maintain confidentiality and work in a fast-paced environment
  </li>
  <li>
   Must be familiar with UAE Labor Law
  </li>
 </ul>
 <p>
 </p>
</div>


HR Officer

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