e commerce operations manager

Sunday Bazar

Job Title: E-Commerce Operations ManagerCompany: Sunday Bazar Industry: Thrift / E-Commerce (Footwear Focus) Job Type: Full-time Working Days: Monday to Saturday Office Timings: 10:00 AM &ndash; 7:00 PM Office Location: Model Colony, Gulshan-e-Jami, Malir, Karachi Salary Range: PKR 70,000 &ndash; 100,000 (Based on experience &amp; skills)Job OverviewSunday Bazar is looking for a highly organized and performance-driven E-Commerce Operations Manager to oversee and manage all operational departments of the business. The ideal candidate will be responsible for monitoring departmental performance, identifying operational gaps, implementing effective solutions, and ensuring smooth and efficient e-commerce operations. This role requires close coordination with all teams and direct reporting to the CEOs, playing a key role in improving efficiency and driving business growth.Key Responsibilities<ul><li>Oversee daily operations and monitor performance of all departments including Customer Service, Product Listing, Inventory, Marketing, Designing, and Operations</li><li>Set, monitor, and evaluate KPIs for each department</li><li>Identify operational gaps, inefficiencies, and performance issues, and propose practical and actionable solutions</li><li>Collect daily, weekly, and monthly performance reports from department heads and team leads</li><li>Prepare and present consolidated operational and performance reports to the CEOs</li><li>Ensure smooth end-to-end e-commerce operations including order processing, dispatch, returns, and customer satisfaction</li><li>Monitor inventory control and stock movement, with special focus on thrift footwear products</li><li>Analyze e-commerce performance metrics such as orders, delays, cancellations, conversions, and customer feedback</li><li>Coordinate with marketing and listing teams to improve product visibility and sales performance</li><li>Develop, implement, and enforce Standard Operating Procedures (SOPs)</li><li>Ensure team productivity, accountability, and continuous operational improvement</li></ul>Required Skills &amp; Experience<ul><li>2&ndash;4+ years of experience in E-Commerce Operations or a similar role</li><li>Strong understanding of e-commerce workflows, inventory management, order fulfillment, and customer lifecycle</li><li>Experience in footwear, fashion, or thrift-based e-commerce will be an added advantage</li><li>Excellent analytical, reporting, and problem-solving skills</li><li>Strong leadership, communication, and inter-department coordination abilities</li><li>Ability to work closely with top management / CEOs</li><li>Proficiency in MS Excel / Google Sheets and reporting tools</li></ul>Preferred Attributes<ul><li>Process-driven and improvement-focused mindset</li><li>Strong ownership and decision-making skills</li><li>Ability to work in a fast-paced e-commerce environment</li><li>Results-oriented and growth-focused attitude</li></ul>How to ApplyInterested candidates can apply by sending their CV to: Usama.hr@sundaybazar.com.pk WhatsApp: 0303-2356310Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Is it feasible for you to commute to Model Colony, Gulshan-e-Jami, Malir?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>E-Commerce Operations: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

E-Commerce Operations Manager

Vector

We are looking for an E-commerce Manager who can manage and grow our online store, especially on Daraz. The person will handle daily operations, product listings, orders, and sales performance.Responsibilities:<ul><li>Manage Daraz seller account and online store</li><li>Create and optimize product listings (titles, images, descriptions)</li><li>Handle orders, returns, and customer queries</li><li>Manage pricing, promotions, and Daraz campaigns</li><li>Monitor sales, stock, and performance reports</li><li>Coordinate with delivery and support teams</li><li>Ensure smooth day-to-day store operations</li></ul>Requirements:<ul><li>Experience in managing Daraz or other e-commerce platforms</li><li>Basic knowledge of product listing and online sales</li><li>Good communication and organization skills</li><li>Ability to handle multiple tasks</li><li>Basic computer and internet skills</li></ul>Preferred Skills:<ul><li>Knowledge of online marketing and promotions</li><li>Understanding of customer behavior</li><li>Experience with multiple marketplaces</li></ul>Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

online store manager

PakWheels.com

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 As a Junior Key Account Manager at PakWheels, you will be responsible for managing and growing vendor relationships, ensuring optimal pricing, stock availability, and promotional strategies. This role requires strong coordination with vendors, marketing teams, and internal stakeholders to drive GMV growth and enhance the overall e-commerce experience.
 
 
 
 Responsibilities
 
 
 
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 Identify, onboard, and manage key vendors to expand the platform&rsquo;s offerings.
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 Build and maintain strong relationships with vendors to ensure long-term collaboration.
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 Provide guidance on platform policies, pricing strategies, and operational processes.
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 Ensure competitive pricing by analyzing market trends and vendor pricing strategies.
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 Work with vendors to maintain optimal stock levels and prevent stockouts.
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 Implement strategies to improve stock availability and minimize deadstock.
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 Plan and execute promotions in collaboration with vendors and marketing teams.
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 Drive assortment growth by introducing new product categories and SKUs.
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 Work on seasonal and event-based promotional campaigns to boost sales.
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 Own and drive Gross Merchandise Value (GMV) targets for assigned vendor accounts.
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 Analyze sales performance and identify opportunities for growth.
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 Optimize vendor contribution to overall revenue through strategic planning.
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 Ensure smooth reconciliation of vendor payments and resolve disputes.
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 Work with finance teams to maintain accurate payment records.
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 Address any vendor concerns related to financial transactions and payoutsCoordinate with the marketing team to align vendor promotions with company campaigns.
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 Ensure vendors participate in key promotional events and sales drives.
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 Optimize product visibility through strategic placement and marketing collaboration.
 
 
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 </ul>
 
 Qualifications
 
 
 
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 Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration, Marketing, Supply Chain, or a related field.
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 1+ years of experience in key account management, vendor management, or e-commerce operations.
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 Experience in working with marketplaces, vendor negotiations, and sales growth strategies.
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 Strong analytical and negotiation skills.
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 Proficiency in Google sheets, data analytics, and e-commerce tools.
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 Excellent communication and relationship management skills.
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 Ability to work cross-functionally with marketing, finance, and operations teams.
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 Strategic mindset with a results-driven approach.
 
 
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 </ul>
 At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.
</div>

Junior Key Account Manager

Bombay Dry Fruits

We are looking for an experienced Lead E-Commerce Operations to oversee and optimize our end-to-end online operations. The ideal candidate will be responsible for managing daily e-commerce activities, improving operational efficiency, ensuring smooth order fulfillment, and driving performance across marketplaces and owned platforms.Key Responsibilities<ul><li>Lead and manage day-to-day e-commerce operations across websites.</li><li>Own order management, inventory planning, logistics coordination, and returns management.</li><li>Monitor order fulfillment rate, cancellation rate, delivery timelines, and customer satisfaction.</li><li>Coordinate with internal teams (marketing, finance, customer support, tech) and external vendors.</li><li>Optimize operational processes to improve efficiency, reduce costs, and enhance customer experience.</li><li>Handle escalations related to operations, logistics, and customer issues.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Operations, Supply Chain, or related field.</li><li>2-3 years of experience in e-commerce operations, with at least 1 years in a leadership role</li></ul>What We Offer<ul><li>Market competitive salary .</li><li>Opportunity to lead and scale a growing e-commerce operation</li><li>Collaborative and fast-paced work environment</li><li>Career growth and learning opportunities</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In personExpected Start Date: 15/12/2025

Lead E-Commerce Operations

Axecom Private Ltd.

Job Title: TikTok Shop Account ManagerLocation: Asia Pacific Trade Center, Gulistan-e-Johar, Karachi Timings: 8:00 PM &ndash; 5:00 AM (Monday &ndash; Friday) Position Type: Full-Time | OnsiteJob OverviewWe are looking for a proactive and detail-oriented TikTok Shop Account Manager to manage and optimize TikTok Shop accounts for product listings, order fulfillment, and performance growth. The ideal candidate will understand e-commerce operations, TikTok&rsquo;s ecosystem, and how to drive sales through platform optimization.This role is ideal for someone who enjoys managing online stores, coordinating with teams, and working with fast-growing social commerce platforms.Key Responsibilities<ul><li>Manage day-to-day operations of TikTok Shop accounts.</li><li>Upload, optimize, and maintain product listings with accurate details and pricing.</li><li>Monitor orders, returns, and customer inquiries to ensure smooth operations.</li><li>Coordinate with influencers, creators, or internal marketing teams when required.</li><li>Track shop performance, sales metrics, and campaign results.</li><li>Ensure compliance with TikTok Shop policies and guidelines.</li><li>Resolve account issues, disputes, or policy warnings in a timely manner.</li><li>Provide regular performance reports and insights to management.</li></ul>Requirements<ul><li>Basic understanding of e-commerce platforms (TikTok Shop, Shopify, Amazon, etc.).</li><li>Familiarity with TikTok Shop seller center is a plus (training can be provided).</li><li>Strong English communication skills (written &amp; verbal).</li><li>Good computer literacy (Excel, Google Sheets, dashboards).</li><li>Detail-oriented with strong organizational skills.</li><li>Ability to work night shifts.</li><li>Fresh candidates with relevant knowledge are encouraged to apply.</li></ul>Job Type: Full-timeWork Location: In person

TikTok Shop Account Manager

Liberty Books Pvt Ltd

Position Title: Area Sales Manager (Retail)Department: Sales &amp; OperationsKey Responsibilities:<ul><li>Sales Leadership: Develop and implement sales strategies for retail outlets and e-commerce platforms to achieve monthly and annual sales targets.</li><li>Customer Data Analytics: Use customer insights and data to optimize store performance and tailor sales strategies.</li><li>Training &amp; Development: Implement staff training programs to enhance customer service, sales techniques, and product knowledge.</li><li>Customer Excellence: Lead customer service initiatives, loyalty programs, and feedback mechanisms to continuously improve the customer experience.</li><li>Performance Monitoring: Set and monitor sales targets for individual team members and outlets, ensuring high performance.</li><li>Inventory Management: Utilize advanced analytics for forecasting sales trends and managing optimal stock levels.</li><li>Visual Merchandising: Ensure store ambiance, merchandising, and displays align with brand standards and drive sales.</li><li>Team Leadership: Recruit, train, and motivate your team to achieve sales and service outcomes.</li></ul>Who We're Looking For:<ul><li>Experience: 3-5 years in retail management, sales, or operations, preferably in multi-location management.</li><li>Analytical Skills: Proficiency in sales forecasting, customer data analytics, and inventory management.</li><li>Leadership: Strong team management and motivational skills, with experience in training and development.</li><li>Customer Focus: A passion for delivering exceptional customer experiences.</li><li>Tech-Savvy: Familiarity with retail software, e-commerce platforms, and CRM systems.</li><li>Education: Bachelor&rsquo;s degree in Business, Marketing, or related fields.</li></ul>Job Type: Full-timePay: Rs125,000.00 - Rs150,000.00 per monthWillingness to travel:<ul><li>75% (Required)</li></ul>Work Location: In person

Area Sales Manager - Retail

SFAU-NAVTTC

We are looking for a knowledgeable and passionate E-Commerce Teacher to deliver high-quality training in online business and digital commerce. The instructor will be responsible for teaching practical e-commerce skills, guiding students in setting up and managing online stores, and preparing them for real-world e-commerce careers or entrepreneurship.Key Responsibilities<ul><li>Deliver classroom and/or online training in e-commerce concepts and tools</li><li>Teach practical skills including:</li><li>Online store setup (Shopify, WooCommerce, Daraz, Amazon, etc.)</li><li>Product sourcing, listing optimization, and pricing strategies</li><li>Digital marketing (SEO, social media marketing, paid ads)</li><li>Order processing, payment gateways, and logistics management</li><li>Develop lesson plans, course outlines, and training materials</li><li>Conduct hands-on labs, assignments, quizzes, and assessments</li><li>Mentor students in launching real or demo e-commerce stores</li><li>Evaluate student performance and provide constructive feedback</li><li>Maintain attendance, progress reports, and training documentation</li><li>Stay updated with latest e-commerce trends and teaching methodologies</li><li>Ensure compliance with institutional or NAVTTC training standards (if applicable)</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or related field (Master&rsquo;s preferred)</li><li>Proven experience in e-commerce operations or online business</li><li>Strong knowledge of e-commerce platforms and marketplaces</li><li>Experience with digital marketing tools (Google Ads, Meta Ads, Analytics)</li><li>Prior teaching, training, or mentoring experience preferred</li><li>Excellent communication and presentation skills</li></ul>Technical Skills<ul><li>Shopify, WooCommerce, Amazon Seller Central, Daraz Seller Center</li><li>SEO &amp; product optimization techniques</li><li>Social media and paid advertising basics</li><li>Payment gateways and logistics workflows</li><li>MS Office / Google Workspace</li><li>Learning Management Systems (LMS) is a plus</li></ul>Job Type: Full-timeWork Location: In person

E-Commerce Instructor

Explore 1204+ E commerce operations manager in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.