e itim dan man

MONETA İnsan Kaynakları & Yönetim Danışmanlık

<div>
 <p>
  Moneta is looking for an &ldquo;E-commerce Business Activation Manager&rdquo; for our global business partner.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Be the Expert and main Point of Contact on all eRetailer related subjects, in collaboration with Marketing and Sales teams;
 </p>
 <ul>
  <li>
   Be an expert of online practices on his/her categories and the &ldquo;Ambassador&rdquo; of E Commerce business model amongst local teams (both Marketing &amp; Sales)
  </li>
  <li>
   Work closely with the E-Category Manager at Continent level, in deploying and executing local E-Cat Man &amp; E-Commerce Activations
  </li>
  <li>
   Facilitate customer relationships on all digital/E-Commerce topics, working closely with E-KAMs (Pure Players and Click&amp;Mortar) and Digital Managers to define customer action plans
  </li>
  <li>
   Develop employees awareness with regular meetings and trainings on retail media.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Drive and pilot specific e-commerce shopper activation plan to exploit market and customer opportunities with specific pure-players and click &amp; mortar customer, using the following levers:
 </p>
 <ul>
  <li>
   Define specific E-commerce assortment based on in-depth analysis of both shopper&rsquo;s, market&rsquo;s, and retailer&rsquo;s needs &amp; specifities, in strong collaboration with local Marketing teams and BUs
  </li>
  <li>
   Monitor closely our positions in terms of assortment in our main retailers&rsquo; websites
  </li>
  <li>
   Pilot and Monitor perfect execution in our Level of Services (in-stock performances, supply chain efficiency&hellip;)
  </li>
  <li>
   Collaborate on categories online sales&rsquo; level and associated margins, with KAM
  </li>
  <li>
   Define and implement specific promotional and communication activations in our e-commerce partners websites (through retail media operations)
  </li>
  <li>
   Be a &ldquo;guardian&rdquo; of Content execution in the e-retail landscape
  </li>
  <li>
   Deploy and manage Content push solutions to our main online retailers
  </li>
  <li>
   Be the main point of contact as regards to Online Product content to both BUs and Continent teams
  </li>
  <li>
   Initiate and manage local E-Cat Man initiatives, in line with EMEA guidelines, and focused on key online players and key categories
  </li>
  <li>
   Accelerate the deployement of our E-merchandising recommendations and E-Cat Man tools (product finders), based on our key Category Strategic objectives (CAP)
  </li>
  <li>
   Assist local Category Managers in in-store digitalization initiatives to enrich shopping experience at POS level (implementation of tablets, new digitalized POS materials, virtual or augmented reality, etc..)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Analyse and Provide Insights on Key Online/E-Commerce Data &amp; Metrics:
 </p>
 <ul>
  <li>
   Work closely with local Data Analyst (if present) to understand performance on our main online KPIs, and derive action plans
  </li>
  <li>
   Gain a full understanding on our E-retailer&rsquo;s business models, main specificities/ways of working and Promo/Communication means
  </li>
  <li>
   Define, with eKam/CatMan, the eRetail media strategy supporting the development of our on-line market share.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Marketing Master or related degree,
  </li>
  <li>
   10 years experience as category manager/product manager/ecommerce manager in a online environment
  </li>
  <li>
   Expert of online practices,
  </li>
  <li>
   Track record of success in building e-commerce activation plan, showing commercial wins,
  </li>
  <li>
   Global vision but adopting a customer-oriented attitude,
  </li>
  <li>
   Data crunching &amp; Analytical skills (strong command of MS Office Suite, especially XLS)
  </li>
 </ul>
</div>


E-commerce Business Activation Manager

Koramic2Engage

<div><div><div><div><h3 class="jobSectionHeader"><b>Je hebt een neus voor perfectie.</b></h3>
<p><b>Je hebt een neus voor perfectie.
</b></p><p>De ideale ervaring voor een klant, die streef jij na. Daar sta je zelf garant voor, maar dat draag je ook uit. Want jouw enthousiamserende aanpak werkt aanstekelijk voor jouw collega's!</p>
</div></div></div><p></p><div><div><div><div>Operationeel management</div>
</div><div></div><div><div>Shiften en Weekend</div>
</div><div></div><div><div>Homeworking</div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>De job</b></h2>
</div></div><div><div><div><div><h4 class="jobSectionHeader"><b>WEngage, da's zoveel meer dan een contact center.</b></h4>
</div><div><p><b>WE</b><b>ngage, da's zoveel meer dan een contact center. ..</b></p>
<p>WEngage is een vaste waarde in het domein van de contact centers dankzij ruim 30 jaar ervaring. We zoeken keer op keer de ideale combinatie van menselijke overtuigingskracht en technologische innovatie. Zo staan we garant voor een perfecte klantbeleving. Met kantoren in Diegem, Hasselt en Leuven helpen we opdrachtgevers in alle sectoren.</p>
..<p></p>
</div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Wat doe je?</b></h4>
</div><div><p>Je bent in de eerste plaats een customer service advisor, helpdesk advisor of sales advisor. Als extra ben je ook verantwoordelijk voor specifieke opdrachten. Enkele voorbeelden: floorwalking, verwelkomen en begeleiden van nieuwe medewerkers, het geven van briefings of administratie &amp; quality monitoring. Je ondersteunt de team coach, rapporteert eraan en fungeert als backup indien nodig.</p>
</div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Waarin zal je uitblinken?</b></h4>
</div><div><p>Je hebt een diploma secundair onderwijs of gelijkwaardig door ervaring.</p>
<p>De senior advisor is h&eacute;t voorbeeldexemplaar van de advisors.</p>
<p>Je hebt minimaal een aanwezigheidspercentage van 90%</p>
<p>Je behaalt steeds de beste KPI resultaten en toont steeds het goede voorbeeld.</p>
<p>Je denkt mee met het management en informeert je proactief over de processen van WEngage.</p>
<p>Dankzij jouw positieve attitude bied je een klantenservice op topniveau aan.</p>
<p>Je bent bereid jouw kennis met anderen te delen.</p>
<p>Je steunt de doelstellingen, visie en waarden van WEngage en toont betrokkenheid. Je inspireert collega&rsquo;s met jouw enthousiasmerende aanpak.</p>
<p>Je lost problemen op volgens uitvoerende voorschriften en maakt keuzes uit gekende reeds gehanteerde oplossingsaanpak.</p>
<p>Je kan het engagement van de medewerkers verkrijgen om zo de bedrijfsdoelstellingen te bereiken.</p>
</div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Wat krijg je ervoor in de plaats?</b></h4>
</div><div><p>We verwachten heel wat talenten van jou. Gelukkig krijg je er ook heel wat voor terug: niet zomaar een job, maar een supertoffe job in een groot maar hecht &amp; collegiaal team.</p>
<p>De kans om elke dag te leren en te groeien in jouw rol dankzij continue coaching, feedback en trainingen. Je kan daarnaast ook gebruik maken van een groot aanbod aan e-learning modules die je helpen in jouw persoonlijke en professionele ontwikkeling.</p>
</div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Hoe verloopt jouw onboarding?</b></h4>
</div><div><p>Samen maken we van jouw start een succes! Het ganse WEngage team staat klaar om jou met open armen te ontvangen. We zorgen er voor dat je wordt begeleid door ervaren collega&rsquo;s die je wegwijs kunnen maken in ons bedrijf. Zij nemen je mee in de voor jouw functie belangrijke programma&rsquo;s, werkmethodes en procedures en laten je kennis maken met de andere teams binnen WEngage . Tijdens je inloopperiode staan ze je bij met raad en daad, maar ook daarna kan je op hen rekenen.</p>
</div></div></div></div></div></div><div><div><h4 class="jobSectionHeader"><b>Solliciteer nu</b></h4>
</div><div><div><div><div>Voornaam</div><p></p>
</div><div><div>Naam</div><p></p>
</div><div><div>E-mailadres</div><p></p>
</div><div><div>Geboortedatum</div><p></p>
</div><div><div>Telefoonnummer</div><p></p>
</div><div><div>Woonplaats</div><p></p>
</div><div><div>CV</div></div></div></div></div></div><div></div>

Senior Advisor NL (&FR)

Loomis

1852’den bu yana Türkiye dahil 23 ülkede hizmet vermekte olan Loomis; Türkiye’de İstanbul Genel Müdürlük başta olmak üzere 30'dan fazla ilde 30'dan fazla şubesiyle müşterilerine para ve değerli eşya taşıma, işleme ve kasalama hizmetleri, ATM ikmal ve bakım hizmetleri, değerli küçük paket taşıma hizmeti, uluslar arası hizmetler ile diğer alternatif hizmetleri sunuyor, gerçekleştirmiş olduğu başarılar ve geniş müşteri portföyü ile sektörün öncüsü olup büyümeye hızla devam ediyoruz.
<br><br>
Kastamonu şubemizde değerlendirilmek üzere " Silahlı Özel Güvenlik Görevlisi " aranmaktadır.
<br><br>
En az lise mezuniyet belgesine sahip olan,
<br>B sınıfı ehliyeti olan ve aktif olarak araç kullanabilen,
<br>SRC 4 belgesi olan,
<br>Silahlı Özel Güvenlik Görevlisi kartına sahip,
<br>Esnek çalışma saatlerine uyum sağlayabilecek,
<br>Takım çalışmasına yatkın.

Silahlı Özel Güvenlik Görevlisi -Kastamonu

<div><div><div><div><ul><li><b>REQ-10107071</b></li>
<li><b>23/12/2025</b></li>
<li><b>Business Management</b></li>
<li><b>Istanbul, Turkije</b></li>
<li><div><b>ING Hubs</b></div></li></ul><p></p><div><br>
</div></div></div></div><p></p><div><div><div><div><div><p><b>About ING Hubs</b></p><p>
Following ING&rsquo;s strategic ambition to deliver a superior eperience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated epertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.</p><p>
                                ,               ,                 ,   ℎ     ℎ                                        ,                                         ℎ     11,000                                                      ℎ                                             ,                              ,                                 -                           .</p><p>
ING Hubs Turkiye core capabilities,                                                , have us looking for data eperts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.</p><p></p><p>
                                     ̈          </p><p>
ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an eisting framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.</p><p>
We value strong work ethics, knowledge sharing and fleibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!</p><p></p><p><b>
How to Succeed</b></p>
Act as a strategic partner to the CEO by transforming high-level strategies into actionable plans and ensuring clear communication to relevant stakeholders for effective e<ul><li>ecution.</li><li>
Serve as a vital link between business units and the broader organizational network, enabling seamless operations and fostering transparent communication.</li><li>
Work directly with the CEO, Management Team (MT), and key stakeholders such as all business lines, Finance, HR, NFR, Compliance, and Communications. Activities will be aligned with departmental priorities and determined in collaboration with the CEO.</li><li>
Drive and manage change initiatives that align with the MT objectives.</li><li>
Act as the single point of contact (SPOC) for Hubs Turkiye, representing the organization within the broader Hubs Network.</li><li>
Assist in preparing management meetings by contributing to the agenda, taking minutes, and tracking action points.</li>
Fle<li>ibility &amp; Adaptability: Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.</li><li>
Problem Solving &amp; Analytical Thinking: Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of diverse problems and create alternative solutions that resolve the problems in the best interest of the business.</li></ul><p></p><p><b>
About you</b></p><ul><li>
Bachelor&rsquo;s with analytical background like Mathematics, Engineering, Economics, MIS, Statistics etc. (Master&rsquo;s degree will be a plus)</li>
Previous eperience and proven knowledge in relevant areas; CEO Office e<li>perience is a plus</li>
E<li>perienced in reporting and documentation, capable of preparing reports for senior management and taking clear, well-structured notes</li>
5+ years of relevant work e<li>perience, preferably in international environment</li>
Solid knowledge of project or program management, with a proven record of leading projects in comple<li> organizations being a plus</li><li>
Strong awareness of cultural and organizational dynamics</li>
Advanced proficiency in PowerPoint, E<li>cel, and Word; data visualization tools a plus</li>
E<li>cellent team member with an ability to clearly communicate at all levels of an organization in a collaborative and non-hierarchical environment</li>
E<li>cellent analytical skills and attention to details</li><li>
Strong skills in follow-up and workflow management</li><li>
Open-minded for new technologies</li><li>
Strong verbal and written communication skills in English and Turkish</li></ul><p></p><p><b>
What We Offer at ING Hubs Turkiye</b></p><p>
At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your eperience is rewarding. Here&rsquo;s what you can epect when you join our organization:</p><p></p><p><b>
Be Yourself, Be an ING'er</b></p><ul><li><b>
Dynamic Environment:</b>Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.</li><li><b>
Innovation Culture:</b>Share your innovative ideas while eploring PACE methodology with us.</li><li><b>
Global Eposure:</b>Participate in global projects and epand your career opportunities.</li><li><b>
Communication &amp; Celebrations:</b>Enjoy various communication activities and celebrations that promote a friendly work environment.</li><li><b>
Health Care:</b>Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.</li><li><b>
Private Pension Plan:</b>Secure your future dreams with our private pension plan.</li></ul><p></p><div>
If you want to do your thing and eplore the life while working don&rsquo;t miss this opportunity!</div></div></div><p></p><div><ul><div><br>
</div><div></div><div>
</div></ul></div></div><div><div><div><div><div>Your place of work</div>
<div><div><b>Eplore the area</b></div><b>
</b></div></div></div><div><p>Questions? Just ask<br>
ING Recruitment team</p><p></p><div><br>
</div></div></div></div></div></div><div><div><div><div>Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.</div></div></div></div></div>

Business Manager (CEO Office)

WEngage

<div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Je hebt een neus voor perfectie.</b></h3>
<p><b>Je hebt een neus voor perfectie.
</b></p><p>De ideale ervaring voor een klant, die streef jij na. Daar sta je zelf garant voor, maar dat draag je ook uit. Want jouw enthousiamserende aanpak werkt aanstekelijk voor jouw collega's!</p>
</div></div></div><p></p><div><div><div><div>Operationeel management</div>
</div><div></div><div><div>Shiften en Weekend</div>
</div><div></div><div><div>Homeworking</div></div></div></div></div></div></div>
<br><div><div><div><div><h4 class="jobSectionHeader"><b>WEngage, da's zoveel meer dan een contact center.</b></h4>
</div><div><p><b>WE</b><b>ngage, da's zoveel meer dan een contact center. ..</b></p>
<p>WEngage is een vaste waarde in het domein van de contact centers dankzij ruim 30 jaar ervaring. We zoeken keer op keer de ideale combinatie van menselijke overtuigingskracht en technologische innovatie. Zo staan we garant voor een perfecte klantbeleving. Met kantoren in Diegem, Hasselt en Leuven helpen we opdrachtgevers in alle sectoren.</p>
..<p></p>
</div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Wat doe je?</b></h4>
</div><div><p>Je bent in de eerste plaats een customer service advisor, helpdesk advisor of sales advisor. Als extra ben je ook verantwoordelijk voor specifieke opdrachten. Enkele voorbeelden: floorwalking, verwelkomen en begeleiden van nieuwe medewerkers, het geven van briefings of administratie &amp; quality monitoring. Je ondersteunt de team coach, rapporteert eraan en fungeert als backup indien nodig.</p>
</div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Waarin zal je uitblinken?</b></h4>
</div><div><p>Je hebt een diploma secundair onderwijs of gelijkwaardig door ervaring.</p>
<p>De senior advisor is h&eacute;t voorbeeldexemplaar van de advisors.</p>
<p>Je hebt minimaal een aanwezigheidspercentage van 90%</p>
<p>Je behaalt steeds de beste KPI resultaten en toont steeds het goede voorbeeld.</p>
<p>Je denkt mee met het management en informeert je proactief over de processen van WEngage.</p>
<p>Dankzij jouw positieve attitude bied je een klantenservice op topniveau aan.</p>
<p>Je bent bereid jouw kennis met anderen te delen.</p>
<p>Je steunt de doelstellingen, visie en waarden van WEngage en toont betrokkenheid. Je inspireert collega&rsquo;s met jouw enthousiasmerende aanpak.</p>
<p>Je lost problemen op volgens uitvoerende voorschriften en maakt keuzes uit gekende reeds gehanteerde oplossingsaanpak.</p>
<p>Je kan het engagement van de medewerkers verkrijgen om zo de bedrijfsdoelstellingen te bereiken.</p>
</div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Wat krijg je ervoor in de plaats?</b></h4>
</div><div><p>We verwachten heel wat talenten van jou. Gelukkig krijg je er ook heel wat voor terug: niet zomaar een job, maar een supertoffe job in een groot maar hecht &amp; collegiaal team.</p>
<p>De kans om elke dag te leren en te groeien in jouw rol dankzij continue coaching, feedback en trainingen. Je kan daarnaast ook gebruik maken van een groot aanbod aan e-learning modules die je helpen in jouw persoonlijke en professionele ontwikkeling.</p>
</div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Hoe verloopt jouw onboarding?</b></h4>
</div><div><p>Samen maken we van jouw start een succes! Het ganse WEngage team staat klaar om jou met open armen te ontvangen. We zorgen er voor dat je wordt begeleid door ervaren collega&rsquo;s die je wegwijs kunnen maken in ons bedrijf. Zij nemen je mee in de voor jouw functie belangrijke programma&rsquo;s, werkmethodes en procedures en laten je kennis maken met de andere teams binnen WEngage . Tijdens je inloopperiode staan ze je bij met raad en daad, maar ook daarna kan je op hen rekenen.</p></div></div></div></div>

1852’den bu yana Türkiye dahil 23 ülkede hizmet vermekte olan Loomis; Türkiye’de İstanbul Genel Müdürlük başta olmak üzere 30'dan fazla ilde 30'dan fazla şubesiyle müşterilerine para ve değerli eşya taşıma, işleme ve kasalama hizmetleri, ATM ikmal ve bakım hizmetleri, değerli küçük paket taşıma hizmeti, uluslar arası hizmetler ile diğer alternatif hizmetleri sunuyor,gerçekleştirmiş olduğu başarılar ve geniş müşteri portföyü ile sektörün öncüsü olup büyümeye hızla devam ediyoruz.
<br><br>
Loomis Türkiye olarak Mersin şubelerimizde görev almak üzere " Şube Yöneticisi / Yönetmeni " arayışımız bulunmaktadır
<br><br>
GENEL NİTELİKLER;
<br><br>
Üniversitelerin lisans ve önlisans eğitim veren bölümlerinden mezun,
<br><br>
Tercihen sektöründe operasyonel süreçler, ekip yönetimi ve filo yönetimi konularında en az 2 yıl tecrübeli,
<br><br>
Tercihen güvenlik operasyonu,lojistik veya banka sektörü tecrübeli,
<br><br>
Tercihen 4857 sayılı iş kanunu ile 5188 sayılı özel güvenlik hizmetlerine dair kanun bilgisine sahip,
<br><br>
Yoğun tempoda çalışabilecek,
<br><br>
Microsoft Office programlarını aktif kullanabilen,
<br><br>
Aktif araç kullanabilen,
<br><br>
Esnek çalışma saatlerine uyum sağlayabilecek,
<br><br>
İŞ TANIMI;
<br><br>
Sorumluluğu dahilindeki ekibin yönetimi,
<br><br>
Şubesine ait personelin özlük işlerinin yürütülmesi,
<br><br>
Şubesine ait personelin rut planının oluşturulması,
<br><br>
Şubesine ait operasyonel tüm süreçlerin yürütülmesi,

Şube Yöneticisi / Yönetmeni- Mersin

<div><div><div><div><ul><li><b>REQ-10106963</b></li>
<li><b>19/12/2025</b></li>
<li><b>Data Analysis</b></li>
<li><b>Istanbul, Turkije</b></li>
<li><div><b>ING Hubs</b></div></li></ul><p></p><div><br>
</div></div></div></div><p></p><div><div><div><div><div><p><b>About ING Hubs</b></p><p></p><p>
Following ING&rsquo;s strategic ambition to deliver a superior eperience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated epertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.</p><p></p><p>
                                ,               ,                 ,   ℎ     ℎ                                        ,                                         ℎ     11,000                                                      ℎ                                             ,                              ,                                 -                           .</p><p></p><p>
ING Hubs Turkiye core capabilities,                                                , have us looking for data eperts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.</p><p></p><p>
                                               </p><p>
ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an eisting framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.</p><p></p><p>
We value strong work ethics, knowledge sharing and fleibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!</p><p></p><p><b>
ING Analytics</b></p><p>
ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Ecellences around the bank&rsquo;s key capabilities (such as Pricing, Risk Management, Financial Crime, Customer Intelligence etc.) as well as strong coordination areas around data management, technology, customer journey, U, as well as eternal partnerships.</p><p></p><p><b>
You will be responsible for:</b></p>
As a Data Analyst you will play a crucial delivery role in the data-driven culture supporting our products and services. You will be responsible for delivering valuable insights to improve client e<ul><li>perience by applying the latest Analytics interaction techniques in the domain of dialogue systems and natural language processing.</li>
Your day-to-day job will consist of the eploitation / analysis of conversational data. You bring insights into technical possibilities and client needs in order to contribute to the design and construction of automated solutions that ensure an optimal client e<li>perience.</li><li>
You have a good background or very strong interest in analytics and IT which allows you to improve customer and employee journey via state-of-the-art virtual assistant solutions.</li><li>
As a Data Analyst, you will be part of an Agile environment by being a member of a multidisciplinary team of 10 specialists. Your colleagues have a rich background in data management and analytics both in IT and/or business. There is also an immediate link with the global Customer Dialogue Analytics activities.</li></ul><p></p><p><b>
A day in the life of an Data Analyst</b></p><p>
Even if you&rsquo;ll start your day from the comfort of your home or drink your morning coffee in our office&rsquo;s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:</p>
Identify, analyze, and interpret trends or patterns in comple data sets (both structured and unstructured te<ul><li>tual data) in collaboration with data scientists, in order to improve performance of our virtual assistants, based on Google DialogFlow</li><li>
Management of databases, data collection systems, data analytics and other strategies to optimize data quality. Analyze data and performance levels of our dialogue systems and proactively propose improvements</li><li>
Communicate these recommendations and provide data / analytical support to the stakeholders using both analytical and business jargon (written and oral)</li><li>
Work with the product owner to prioritize business and information needs, and accordingly implement them into an analytical approach</li>
Work closely together with a team of eperts organized in a self-steering team, e<li>ercising freedom in defining goals and deadlines for each element you deliver as a team</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s with analytical background, preferably in a quantitative discipline Mathematics, Engineering, Economics, MIS, Statistics etc. (Master&rsquo;s degree or PhD will be a plus),</li>
2-5 years of e<li>perience within data reporting &amp; statistics</li><li>
Strong knowledge of SQL</li>
An interest or e<li>perience in these tools: Python, Looker or Cognos</li>
E<li>perience of doing it with Google DialogFlow (nice to have)</li>
E<li>perience with Conversational AI and chat/callbot improvement of at least 1 year, in the area of discovery, creation, train and improvements of new intents</li>
Business knowledge/awareness of virtual assistants. E<li>perience in intent engineering/chatbot improvement is a strong plus</li><li>
Strong verbal and written communication skills in English and Turkish</li><li>
To take ownership on tasks assigned: you will be cultivating Analytics within the bank</li><li>
To be able to influence and convince not only peers but also the stakeholders based on analytical results</li><li>
To be capable to take decisions at tactical level and therefore build a trusted relationship with your squad members</li>
To be able to communicate and e<li>plain data driven methodology towards less analytics savvy colleagues</li>
To be analytical: etremely curious, constantly looking for an e<li>planation; analyzing sharply, concise &amp; to the point</li></ul><p></p><p><b>
What We Offer at ING Hubs Turkiye</b></p><p></p><p>
At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your eperience is rewarding. Here&rsquo;s what you can epect when you join our organization:</p><p></p><p><b>
Be Yourself, Be an ING'er</b></p><ul><li><b>
Welcome Leave:</b>Enjoy 14 days of welcome leave, even in your first year! Don&rsquo;t postpone your dreams.</li><li><b>
Career Opportunities:</b>We provide self-driven career paths where you can navigate your professional journey.</li><li><b>
Personal Growth:</b>Engage in challenging work with endless opportunities to achieve your ambitions.</li><li><b>
Dynamic Environment:</b>Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.</li><li><b>
Innovation Culture:</b>Share your innovative ideas while eploring PACE methodology with us.</li><li><b>
Global Eposure:</b>Participate in global projects and epand your career opportunities.</li><li><b>
Communication &amp; Celebrations:</b>Enjoy various communication activities and celebrations that promote a friendly work environment.</li><li><b>
Health Care:</b>Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.</li><li><b>
Private Pension Plan:</b>Secure your future dreams with our private pension plan.</li></ul><p></p><p>
At ING Hubs Turkiye, your growth and happiness are our priorities. Join us and unlock your true potential in a fulfilling workplace!</p><p></p><div>
If you want to do your thing and eplore the life while working don&rsquo;t miss this opportunity!</div></div></div><p></p><div><ul><div><br>
</div><div></div><div>
</div></ul></div></div><div><div><div><div><div>Your place of work</div>
<div><div><b>Eplore the area</b></div><b>
</b></div></div></div><div><p>Questions? Just ask<br>
ING Recruitment team</p><p></p><div><br>
</div></div></div></div></div></div><div><div><div><div>Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.</div></div></div></div></div>

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