employee experience manager

Goodwill Greater Milwaukee & Chicago

<div><p>RESPONSIBILITY LEVEL:</p>
<p>
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and development, driving store productivity, and ensuring sales and margin targets are met. This role includes managing back-of-house operations and the hardlines section on the sales floor. Additionally, the EEM handles communication channels (such as binders and boards), conducts career path check-ins, and ensures compliance with online training programs. Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs. Has familiarity with the Retail stores operations budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects. Typically works on projects and initiatives that span 12 months 2 years.</p>
<p>
PRINCIPAL DUTIES:</p>
<p>
1. Focus on individual and store production goals while maximizing the value of all donations through sustainable practices and secondary market efforts to achieve budgeted sales and margin. Provide coaching to employees on their progress as needed.
</p><p>2. Manages the hiring and onboarding process for new hires. Regularly assesses new employees and conducts check-ins for progress and readiness.
</p><p>3. Oversees hardline product rotation to ensure a continuous flow of new merchandise and overall product availability.</p>
<p>
4. Supports the oversight of associates and non-exempt leadership providing adequate donation and/or POS coverage. Maintain customer service levels, donation coverage, sufficient flow of new quality product and store environment standards.</p>
<p>
5. Oversee the process to ensure all employees complete and comply with online training requirements. Monitor and support employee performance, providing feedback and development opportunities.</p>
<p>
6. Accurately enter report data on time and monitor team s accuracy of data entry and timeliness, providing coaching if necessary.</p>
<p>
7. Analyze report data and other relevant documentation to identify trends and areas for improvement, providing actionable insights to store leadership.</p>
<p>
8. Consistently communicate and implement policies and procedures, addressing any concerns from the team. Manage communication channels, including communication binders and boards to keep employees informed.</p>
<p>
9. Regularly monitor the sales floor to ensure compliance with operational standards and safety guidelines, maintaining a clean, organized, and customer-friendly environment.</p>
<p>
10. Recognize individual employee strengths and delegate challenging work assignments to enhance employee satisfaction, development, and overall productivity.</p>
<p>
11. Leading and Developing Talent: May partner with coworkers to advance their development.</p>
<p>
12. Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects. Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.</p>
<p>
13. Problem Solving: Light supervision; works independently. Periodic review of work by manager or direct customer. Researches, analyzes, and evaluates situations and reports on findings. Solves advanced problems.
</p><p>14. Technical Skill: Advanced knowledge of professional principles and skills. Comprehensive knowledge of principles, practices and procedures of particular field of specialization.</p>
<p>
15. Community Engagement: Champions Goodwill s community engagement initiatives. Aware of Goodwill s community partner organizational and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.</p>
<p>
16. Responsible for completing other job responsibilities/duties as assigned.</p><br>
<p></p>
<p>
REQUIREMENTS:</p>
<p>
1. Two years of college education or experience equivalency, and a minimum of 5 years experience.</p>
<p>
2. Forklift certification, if required at site.</p>
<p>
3. Work varied schedule and flexible hours; at least two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs.</p>
<p>
4. Must have a working phone that allows for communication accessibility.</p><br>
<p></p>
<p>
CORE CULTURAL COMPETENCIES:</p>
<p>
1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.</p>
<p>
2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
</p><p>3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
</p><p>4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.</p>
<p>
5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.</p>
<p>
6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.</p>
<p>
PHYSICAL/SENSORY DEMANDS:</p>
<p>
Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds. Moves about to accomplish tasks. Lift: Raises objects from lower to higher position or moves objects horizontally. Stoop, kneel crouch or crawl: Positions self to retrieve objects. Reach: Extending upwards or downwards to retrieve objects. Workers are subject to weather conditions (hot, humid, dry, cold etc.). Workers are subject to human blood, body fluids or tissue. Worker is subject to hazards: proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places. Required to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required.</p>
<p><i>
When determining placement within the salary range for this position Goodwill Greater Milwaukee &amp; Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.</i></p>
<p><i>
Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.</i></p>
<p><i>
In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.</i></p>
<p>
Equal Opportunity Employer</p>
<p>
(SEW)</p></div>

Employee Experience Manager

Betches Media

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Betches Media is the ultimate digital media and lifestyle destination for women. As a pioneer in the humor and entertainment space, we&rsquo;ve built a powerful platform that connects with over 250M fans across social media, podcasts, web, events, and e-commerce. Our funny, honest, and candid approach resonates with women globally, creating a one-of-a-kind community.
 <br/>
 <br/>
 Now as a part of LBG Media, Betches is in an exciting new chapter, leveraging the global reach and innovation of our parent company to push the boundaries of creative media.
 <br/>
 <br/>
 This is your opportunity to be at the forefront of shaping the future of Betches Media and propel the brand through its next phase of growth.
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 We are seeking a Part-Time Office + Employee Experience Manager to lead the day-to-day office operations and facilities management of our NYC office. The hours will be 9:00 AM &ndash; 3:00 PM ET, three days per week Tuesday, Wednesday and Thursday. On average the Part-time Office + Employee Experience Manager will work 18 hours per week, with the opportunity to take on additional hours based to support special events as needed.
 <br/>
 <br/>
 The ideal candidate is proactive, organized, and passionate about creating environments where people thrive. You will work in partnership with the Senior People and Culture Coordinator to bring a daily focus to facilities maintenance, hospitality, and employee experience. You will serve as the go-to resource for employees, guests, and vendors alike and bring our office culture to life.
 <br/>
 <br/>
 This role requires adaptability, strong communication skills, and a hospitality mindset. You will anticipate needs, solve problems before they arise, and serve as a trusted, approachable resource for employees.
 <br/>
 <br/>
 <strong>
  Roles &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the #1 point of contact for employees&rsquo; workspace needs in NYC.
  </li>
  <li>
   Optimize our facilities routines, day to day office maintenance and build an office playbook to facilitate repeatable processes across office maintenance, vendor and landlord management, and employee experience.
  </li>
  <li>
   Own the reception area and ensure a seamless experience for all guests.
  </li>
  <li>
   Lead NYC office operations, including vendors, supplies, maintenance, mail, shipping &amp; receiving, and logistics.
  </li>
  <li>
   Manage inventory to ensure the office is well equipped with snacks, beverages, and essential supplies.
  </li>
  <li>
   Maintain the NYC office budget and ensure financial stewardship with strong ROI.
  </li>
  <li>
   Build and execute in-person events and programs that drive engagement and community.
  </li>
  <li>
   Organize and support internal and external company events, including new hire onboarding and all hands meetings.
  </li>
  <li>
   Design office communication tools and processes to enhance clarity and engagement.
  </li>
  <li>
   Support space and capacity planning, continually improving office layout and seating plans.
  </li>
  <li>
   Partner with property management and vendors for services, repairs, and support.
  </li>
  <li>
   Provide light executive support as needed, including calendar management, scheduling meetings, and assisting with day-to-day administrative needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of experience in Office Management, Facilities, or Community roles, ideally at a high-growth company.
  </li>
  <li>
   Availability to work onsite in our New York City office Tuesday&ndash;Thursday from 9:00 AM &ndash; 3:00 PM ET is required.
  </li>
  <li>
   Proven ability to create an outstanding employee and guest experience.
  </li>
  <li>
   Strong communication and project management skills; able to manage multiple priorities seamlessly.
  </li>
  <li>
   Experience in fast-paced, evolving environments; enjoys building new systems and processes. You&rsquo;re scrappy, resourceful and you see challenges as opportunities.
  </li>
  <li>
   Customer service and hospitality mindset &mdash; friendly, approachable, and solutions-oriented.
  </li>
  <li>
   Detail-oriented with strong follow-through and focus on employee experience.
  </li>
  <li>
   Proactive problem solver who anticipates needs and resolves issues before they escalate.
  </li>
  <li>
   Excellent at prioritization, time management, and handling multiple work streams simultaneously.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 The expected hourly rate for this role is $25-$30 an hour, and a commitment of up to 20 hours per week.
 <br/>
 <br/>
 <strong>
  Learn more about
 </strong>
 <strong>
  our culture and perks
  <br/>
  <br/>
 </strong>
 <strong>
  Our DEI+ Commitment
  <br/>
  <br/>
 </strong>
 At Betches, we are committed to building a diverse and inclusive workplace that empowers talent from many different backgrounds, experiences, and identities. We believe that true creativity and knowledge emerge when diversity and inclusion are fully embraced. We strive to create a workforce that reflects the diversity of our clients and our communities, recognizing that our journey towards excellence is ongoing. Together, we aim to foster an environment where everyone can contribute to and benefit from our shared success.
 <br/>
 <br/>
 <ul>
  <li>
   We house all active job postings on careers.betches.com or LinkedIn.com, attaching jobs to our official Betches Media Company page. We will never request sensitive personal information via email or during an interview such as Social Security numbers, banking details, or other confidential data. If you receive a communication that seems suspicious or does not follow these guidelines, please do not respond or share personal information. Instead, contact us hr@betches.com.
  </li>
 </ul>
</div>


Office & Employee Experience Manager (Part-Time)

Highwire

<div><p>At Highwire, we don't just talk about culture&mdash;we build it. As the premier mid size B2B communications and marketing agency, we recognize that our people are our greatest asset. Our People Team is at the heart of everything we do, ensuring we attract, develop, and retain top talent while fostering an environment where employees feel valued, supported, and empowered to do their best work.</p>
<p>
As we continue to evolve, we're looking for a <b>People Business Partner</b> to help strengthen our employee experience, support leaders and teams, and drive thoughtful, scalable people practices across the agency. Reporting to the <b>Head of People</b>, this role will serve as a key People partner supporting our <b>San Francisco office and remote employee population</b>, while managing <b>1&ndash;2 direct reports</b>.</p>
<p>
This role will help shape how Highwire scales its people practices, develops leaders, and operationalizes a high-performing employee experience across a growing organization. The ideal candidate understands that strong People practices are critical drivers of employee engagement, retention, operational effectiveness, and business performance.</p>
<p>
This is a role for someone who can assess situations thoughtfully, ask the right questions, identify root causes, and move work forward with a high level of ownership and accountability. The ideal candidate thrives in fast-paced environments, balances strategic thinking with hands-on execution, and knows how to navigate complex employee matters with professionalism, empathy, and sound judgment.</p>
<h1 class="jobSectionHeader"><b>
What You'll Do</b></h1>
<h2 class="jobSectionHeader"><b>Performance Management &amp; Employee Experience</b></h2>
<ul><li>Serve as a trusted People partner to employees and leaders across the San Francisco office and remote workforce.</li>
<li>Lead Highwire's performance management strategy, ensuring it fosters growth, accountability, and clear career pathways.</li>
<li>Partner with leadership to create a structured yet flexible feedback culture that drives engagement and performance.</li>
<li>Manage employee relations matters with professionalism and sound judgment, offering proactive support to managers and employees.</li>
<li>Champion manager enablement programs that help leaders coach, support, and retain top talent.</li>
<li>Conduct exit interviews, identify trends, and help drive actionable improvements across the employee experience.</li>
<li>Support strategic talent and employee engagement initiatives across the agency.</li>
</ul><h2 class="jobSectionHeader"><b>People Operations, Payroll, Benefits &amp; Compliance</b></h2>
<ul><li>Bring strong operational expertise across payroll, benefits, leave of absence administration, and HR compliance.</li>
<li>Own compliance efforts across multiple states, ensuring policies and practices remain current, compliant, and consistently applied.</li>
<li>Partner closely with the broader People Team to ensure employees and managers receive timely, accurate, and thoughtful support.</li>
<li>Support policy interpretation, documentation, investigations, and employee communications as needed.</li>
<li>Navigate sensitive employee matters with professionalism, discretion, and strong follow-through.</li>
</ul><h2 class="jobSectionHeader"><b>Attendance, Workforce Planning &amp; Hybrid Strategy</b></h2>
<ul><li>Lead office attendance tracking and compliance efforts, ensuring alignment with Highwire's hybrid work strategy and expectations.</li>
<li>Collaborate with leadership to refine and operationalize hybrid workplace practices that support both employee experience and business priorities.</li>
<li>Use workforce insights and data to identify trends, improve engagement, and support organizational decision-making.</li>
</ul><h2 class="jobSectionHeader"><b>DIBs, Intern Program &amp; Talent Initiatives</b></h2>
<ul><li>Partner cross-functionally to support DIBs programming, employee engagement initiatives, and culture-building efforts.</li>
<li>Support the agency's intern program through candidate interviews, manager partnership, program coordination, and performance support.</li>
<li>Help strengthen talent programs and people processes that improve scalability, consistency, and employee development.</li>
</ul><h2 class="jobSectionHeader"><b>Leadership &amp; Operational Excellence</b></h2>
<ul><li>Manage and support 1&ndash;2 direct reports, providing coaching, development, prioritization support, and ongoing feedback.</li>
<li>Identify and implement People process improvements focused on efficiency, scalability, and employee experience.</li>
<li>Partner with Finance, IT, and Operations to improve workflows, reporting, and workforce planning processes.</li>
<li>Support change management efforts related to People programs, systems, policies, and operational initiatives.</li>
<li>Bring a solutions-oriented mindset to operational and people-related challenges, proactively identifying opportunities for improvement.</li>
</ul><h1 class="jobSectionHeader"><b>Who You Are</b></h1>
<ul><li>You're highly accountable and consistently follow through.</li>
<li>You're comfortable navigating ambiguity and solving problems without waiting for direction.</li>
<li>You combine empathy with sound judgment and professionalism.</li>
<li>You know how to build trust while also holding teams accountable.</li>
<li>You're operationally strong but people-centered in how you approach decisions.</li>
<li>You can zoom out strategically while still driving execution.</li>
<li>You thrive in fast-paced environments where priorities evolve and adaptability matters.</li>
</ul><h1 class="jobSectionHeader"><b>What You Bring</b></h1>
<p>
✅ <b>6+ years of HR Business Partner, People Partner, or related HR experience</b>, ideally in an agency, professional services, or fast-paced environment.<br>
✅ Experience leading or mentoring team members, with strong coaching and people development skills.<br>
✅ Strong expertise in <b>employee relations, performance management, payroll, benefits, leave of absence administration, and HR compliance.</b><br>
✅ Proven critical thinking, problem-solving, organizational, and follow-through skills.<br>
✅ Ability to assess situations thoughtfully, navigate ambiguity, balance competing priorities, and make sound decisions in a fast-moving environment.<br>
✅ Strong coaching and communication skills, with the ability to influence and build trust across all levels of the organization.<br>
✅ Experience supporting both in-office and remote employee populations.<br>
✅ Strong operational acumen with the ability to balance strategy and execution.<br>
✅ Experience with HR and people systems such as <b>Rippling, Greenhouse, and Trainual</b> strongly preferred.<br>
✅ Experience conducting interviews and supporting intern or early career programs preferred.<br>
✅ Experience supporting DIBs, employee engagement, or culture initiatives preferred.<br>
✅ <b>M&amp;A or integration experience is a plus.</b><br>
✅ <b>Private equity-backed company experience and a strong understanding of value creation initiatives is a plus.</b><br>
✅ <b>Agency experience is strongly preferred.</b></p><br>
<p></p>
<p><i>
The salary range for this position is $100,000 to $130,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. </i><i>#LI-Hybrid</i></p><div><p><b>
About Highwire</b></p>
<p>
Highwire is a strategic marketing communications agency at the intersection of innovation and industry. We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose. With integrated expertise in strategic marketing and communications, corporate reputation, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.</p>
<p>
At Highwire, we believe that storytelling fuels transformation. We know that the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone&mdash;regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities&ndash;can feel safe, celebrated and worthy.</p>
<p>
We ensure that every Highwire Walker has the requisite support to soar in their careers. Our commitment to diversity, inclusion and belonging is foundational and embedded in our business and culture. We aspire to change our industry and build a better future for all.</p>
<p>
Our people-first culture is driven by <i>four</i> core values:</p>
<ul>
<li>Team Empowerment</li>
<li>Growth Mindset</li>
<li>Inclusion Always</li>
<li>Fierce Distinction</li>
</ul>
<p>We're looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.</p>
<p>
Highwire. Above all.</p>
<p></p>
<p>Our people-first culture is reflected in the meaningful benefits, flexibility, and support we offer:</p>
<ul>
<li>Competitive salary with merit-based opportunities for growth</li>
<li>Flexible hybrid work model tailored to your schedule and lifestyle</li>
<li>Generous vacation policy, including extended summer and winter breaks</li>
<li>Early log-off on Fridays through our Empower Hours program</li>
<li>401(k) plan with employer matching</li>
<li>Comprehensive medical, dental, and vision coverage, plus FSA options</li>
<li>Paid parental leave benefits</li>
<li>Commuter benefits</li>
<li>Annual Growth Mindset stipend for books, events, or learning experiences</li>
<li>Monthly technology reimbursement</li>
<li>Wellness benefit program for mental and physical health</li>
<li>501c3 donation matching program</li>
<li>Mentorship and ongoing professional development opportunities</li>
<li>Monthly recognition and team celebrations</li>
<li>Employee referral and new business referral bonuses</li>
<li>Quarterly Highwire events and team gatherings</li>
<li>Dog-friendly office environment</li>
<li>A supportive, inclusive, and collaborative workplace where you can grow and do your best work</li>
</ul>
<p></p><p><b>Location &amp; Work Environment</b></p>
<p>
Highwire offers both remote and hybrid work options, depending on where you live.</p>
<p><b>
Hybrid: </b>Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with three in-office days per week.</p>
<p><b>
Remote:</b> We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C..</p>
<p><i>
Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire.</i></p>
<p></p>
<p><b>Join the Highwire team</b></p>
<p>
If you're inspired by the opportunity to shape meaningful stories and grow alongside a team that values innovation, accountability, and inclusion, apply below to start the conversation.</p>
<p><i>
Please note: This posting may be used to build our talent pipeline, connect with top professionals in the industry, or extend reach across multiple locations. We welcome all interested candidates to apply and explore opportunities at Highwire!</i></p></div></div>

People Business Partner

Glean

<div>
 <strong>
  About Glean
  <br/>
  <br/>
 </strong>
 Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry&rsquo;s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
 <br/>
 <br/>
 At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean&rsquo;s agentic capabilities - AI agents that automate real work across teams by accessing the industry&rsquo;s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
 <br/>
 <br/>
 Recognized by Fast Company as one of the World&rsquo;s Most Innovative Companies (Top 10, 2025), by CNBC&rsquo;s Disruptor 50, Bloomberg&rsquo;s AI Startups to Watch (2026), Forbes AI 50, and Gartner&rsquo;s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we&rsquo;re helping the world&rsquo;s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
 <br/>
 <br/>
 If you&rsquo;re excited to shape how the world works, you&rsquo;ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You&rsquo;ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Glean is seeking an Onboarding &amp; Training Lead to build and run a high-touch, scalable onboarding experience for new hires globally. In this role, you&rsquo;ll own the end-to-end new hire journey&mdash;from pre-boarding through the first 90 days&mdash;designing programs that are engaging, community-building, and tightly connected to our culture and ways of working. You&rsquo;ll also drive lightweight training initiatives, with a particular focus on manager enablement and core skills training, partnering closely with HRBPs, Recruiting, Workplace, and functional leaders to ensure new hires and managers have the tools, training, and clarity they need to be successful.
 <br/>
 <br/>
 <strong>
  You Will
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Design and run new hire onboarding
  </li>
  <ul>
   <li>
    Own the company-wide onboarding strategy and calendar- from pre-boarding communications through day 1, week 1, and 30/60/90-day milestones for new hires globally.
   </li>
   <li>
    Elevate our in-person and hybrid onboarding experience, ensuring new hires feel welcomed, informed, and connected, whether they&rsquo;re joining an office hub or remotely.
   </li>
   <li>
    Facilitate live onboarding sessions (e.g., company overview, culture and values, tools and systems, &ldquo;how we work&rdquo; norms) and coordinate guest speakers from across the business.
   </li>
  </ul>
  <li>
   Drive follow-up touchpoints and community
  </li>
  <ul>
   <li>
    Implement structured 30/60/90-day touchpoints, including checklists, surveys, and manager prompts to ensure new hires are ramping effectively and have what they need to succeed.
   </li>
   <li>
    Stand up lightweight new hire communities (e.g., cohorts, buddy programs, new-hire office hours) and recurring connection points such as welcome events or new hire happy hours.
   </li>
   <li>
    Partner with Workplace and local office leads to ensure physical space, events, and onsite experiences reinforce a positive onboarding journey.
   </li>
  </ul>
  <li>
   Lead lightweight L&amp;D and manager enablement
  </li>
  <ul>
   <li>
    Coordinate and run monthly manager meetings and enablement sessions on core topics such as performance, feedback, 1:1s, and onboarding best practices.
   </li>
   <li>
    Curate and maintain a self-serve learning library (playbooks, templates, checklists, videos) for managers and new hires, leveraging tools like Glean, LinkedIn Learning, and internal documentation.
   </li>
   <li>
    Partner with functional enablement teams (e.g., Sales Enablement) to extend relevant role-based onboarding content into the company-wide experience where appropriate.
   </li>
  </ul>
  <li>
   Measure, improve, and report on impact
  </li>
  <ul>
   <li>
    Define and track key onboarding and learning metrics, such as time-to-productivity, new hire satisfaction in the first 90 days, and manager feedback on readiness.
   </li>
   <li>
    Use data and qualitative feedback to continuously iterate on programs, content, and delivery, ensuring we stay aligned with business needs and employee expectations.
   </li>
   <li>
    Partner with People Analytics and Systems teams to build simple dashboards or recurring reports that give leaders visibility into onboarding health and trends.
   </li>
  </ul>
  <li>
   Program operations and cross-functional partnership
  </li>
  <ul>
   <li>
    Own the operational backbone of onboarding: schedules, comms, registration flows, documentation, and internal FAQs, in partnership with HR Ops, IT, Workplace, and Recruiting.
   </li>
   <li>
    Ensure smooth handoffs between Recruiting, HR, IT, and managers so that laptops, access, workspace, and key systems are ready for new hires on day one.
   </li>
   <li>
    Maintain clear, accessible documentation for all onboarding and core learning programs, including process maps, facilitator guides, and participant materials.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4+ years of experience in HR, People Ops, L&amp;D, or Employee Experience, with a strong focus on new hire onboarding, program management, or internal training in high-growth environments.
  </li>
  <li>
   Proven ability to design and run scalable programs end-to-end - from needs assessment and content design to facilitation, measurement, and iteration.
  </li>
  <li>
   Comfortable facilitating live sessions (virtual and in-person) with groups of managers and new hires; you bring energy, clarity, and structure to every session.
  </li>
  <li>
   Data-informed and operationally minded - you use metrics, surveys, and feedback to decide where to focus and how to improve.
  </li>
  <li>
   Strong cross-functional collaborator who can partner with HRBPs, Recruiting, Workplace, IT, and business leaders and influence without formal authority.
  </li>
  <li>
   Excellent written and verbal communication skills; able to translate complex information into simple, actionable guidance for new hires and managers.
  </li>
  <li>
   Comfortable in a fast-paced, ambiguous environment; you enjoy building, iterating, and improving as the company grows.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This role is hybrid (4 days a week in our SF Bay Area offices)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 The standard base salary range for this position is $140,000 - $155,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
 <br/>
 <br/>
 We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
 <br/>
 <br/>
 We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
 <br/>
 <br/>
</div>


Onboarding & Training Lead

Lumovy Technology Solutions

<div><p><b>About Lumovy Technology Solutions, LLC</b></p><p></p><p><br>
At Lumovy Technology Solutions, we are experiencing rapid growth across the U.S.A, Canada, India, Pakistan, and UAE and are proud to be a Microsoft Solutions Partner. We are committed to providing technological solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.lumovy.com.</p><p><b><br>
About the role</b><br>
We are seeking a dynamic, business-facing HR professional to lead Performance Management, Learning &amp; Development, and Employee Experience at Lumovy. This is a high-impact role focused on building a high-performance culture, strengthening employee engagement, and developing future-ready capabilities aligned with business goals. The ideal candidate will act as a strong HR Business Partner, working closely with delivery leadership to drive measurable outcomes.</p><p><b><br>
Essential Functions</b></p><p><b>
Performance Management</b></p><ul><li>
Design and implement a modern performance framework (KPIs/OKRs, quarterly reviews)</li><li>
Drive performance differentiation, promotions, and increment transparency</li><li>
Partner with leaders to align individual performance with business outcomes</li><li>
Proactively address performance gaps and underperformance</li></ul><p><b>
Learning &amp; Development</b></p><ul><li>
Build and execute <b>r</b>ole-based learning paths and capability frameworks</li><li>
Drive certifications and upskilling in partnership with leads</li><li>
Identify skill gaps and translate them into targeted development programs</li></ul><p><b>
Employee Experience &amp; Engagement</b></p><ul><li>
Improve employee satisfaction through structured feedback and action plans</li><li>
Strengthen leadership connect and communication</li><li>
Address concerns around career growth and performance fairness</li></ul><p><b>
Required Qualifications</b></p><ul><li>
8+ years of HR experience with strong focus on Performance, L&amp;D, and HRBP</li><li>
Experience in IT services / consulting / software organizations</li><li>
Proven ability to drive culture and performance transformation initiatives</li></ul><p><b><br>
Skills &amp; Traits</b></p><ul><li>
Excellent communication, influencing, and negotiation skills</li><li>
Business-facing, assertive, and execution-focused</li><li>
Ability to challenge stakeholders constructively</li><li>
High ownership, adaptability, and emotional intelligence</li></ul></div><p></p>

People Excellence

<div>
 <strong>
  About Lumovy Technology Solutions, LLC
  <br/>
  <br/>
 </strong>
 At Lumovy Technology Solutions, we are experiencing rapid growth across the U.S.A, Canada, India, Pakistan, and UAE and are proud to be a Microsoft Solutions Partner. We are committed to providing technological solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.lumovy.com.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a dynamic, business-facing HR professional to lead Performance Management, Learning &amp; Development, and Employee Experience at Lumovy. This is a high-impact role focused on building a high-performance culture, strengthening employee engagement, and developing future-ready capabilities aligned with business goals. The ideal candidate will act as a strong HR Business Partner, working closely with delivery leadership to drive measurable outcomes.
 <br/>
 <br/>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Performance Management
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Design and implement a modern performance framework (KPIs/OKRs, quarterly reviews)
  </li>
  <li>
   Drive performance differentiation, promotions, and increment transparency
  </li>
  <li>
   Partner with leaders to align individual performance with business outcomes
  </li>
  <li>
   Proactively address performance gaps and underperformance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Learning &amp; Development
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Build and execute role-based learning paths and capability frameworks
  </li>
  <li>
   Drive certifications and upskilling in partnership with leads
  </li>
  <li>
   Identify skill gaps and translate them into targeted development programs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Employee Experience &amp; Engagement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Improve employee satisfaction through structured feedback and action plans
  </li>
  <li>
   Strengthen leadership connect and communication
  </li>
  <li>
   Address concerns around career growth and performance fairness
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8+ years of HR experience with strong focus on Performance, L&amp;D, and HRBP
  </li>
  <li>
   Experience in IT services / consulting / software organizations
  </li>
  <li>
   Proven ability to drive culture and performance transformation initiatives
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Traits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication, influencing, and negotiation skills
  </li>
  <li>
   Business-facing, assertive, and execution-focused
  </li>
  <li>
   Ability to challenge stakeholders constructively
  </li>
  <li>
   High ownership, adaptability, and emotional intelligence
  </li>
 </ul>
</div>


SCA Health

<div>Overview:
<div>
At SCA Health, we believe <b>health care is about people</b> &ndash; the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the <b>mission, vision and values</b> that define our organization.</div><div></div><div><br>
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.</div><div><br>
</div><div><b>What sets SCA Health apart isn&rsquo;t just what we do, it&rsquo;s how we do it</b>. Each decision we make is rooted in <b>seven core values</b>:</div><div></div><ul><li><b><br>
Clinical quality</b></li><li><b>
Integrity</b></li><li><b>
Service excellence</b></li><li><b>
Teamwork</b></li><li><b>
Accountability</b></li><li><b>
Continuous improvement</b></li><li><b>
Inclusion</b></li></ul><div></div><div><br>
Our values aren&rsquo;t empty words &ndash; they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you&rsquo;ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.<br>
</div><div></div><div>At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.</div><div></div><div><br>
Your ideas should inspire change. If you join our team, <b>they will</b>.</div>
Accountabilities / Responsibilities:
<div>
We are seeking a motivated individual to join our HR Strategic Enablement team as a Associate Director, Change and Experience (C&amp;E). In this role, will develop and implement strategies for cultural alignment and employee experience of large scale projects and acquired entities (AEs) by orchestrating change management tracking and execution. Collaborating with partners across HR M&amp;A, HRBPs, and COE leads, this role supports broad HR initiatives that require guiding leaders and employees through successful integration and positive employee experiences. Managing a portfolio of large scale initiatives, the Associate Director aligns human experience with business strategy, proactively identifying customer needs. They create and manage change management plans for large scale initiatives, addressing various aspects like policies, culture, training, and leadership. Collaborating with the Org Effectiveness team, they turn data into actionable insights and clear, relevant recommendations. Additionally, they participate in and/or lead initiatives that benefit the overall organization. This role reports directly to the Senior Director, HR M&amp;A, Strategy &amp; Transformation.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li><b>
Portfolio Management: </b>Design and implement C&amp;E strategies (culture alignment, listening, change management) for medium-large strategic initiatives, balancing consistency with flexibility for each. Ability to manage multiple projects within the same timeframe, and pivot effectively from an established plan as business and people needs change.</li><li><b>
Human-centered Design:</b> Understand the initiative and/or integration journey for employees and leaders, highlighting common themes and unique needs to improve experiences. Create experiences (facilitation, listening sessions, etc.) that are fully relevant to the needs of the target audience and business.</li><li><b>
Collaboration:</b> Promote cross-functional teamwork and provide strategic consultation and tactical support using culture and change management frameworks.</li><li><b>
Continuous Improvement:</b> Lead efforts to continuously improve capability and strategic enablement processes.</li></ul><div></div><div><b><br>
Business Contextual Challenges:</b></div><ul><li>
Deliver rapidly changing strategies, approaches, products, and services under high uncertainty and ambiguity, as strategies evolve and unexpected needs arise</li><li>
Build acumen of segments, markets, and workforces; ability to influence leaders at a senior level</li><li>
Collaborate with and influence through a variety of internal partners with varying levels of culture/experience knowledge and buy-in</li></ul><div></div><div><b><br>
Mission Critical Roles-Identify highest priority
</b></div><ul><li>Support Change Initiatives
</li><li>Network &amp; Collaborate</li><li>
Produce Results
</li><li>Apply Perspective</li></ul><div></div><div><b><br>
Leadership Practices:
</b></div><ul><li>Growth Mindset</li><li>
Critical Thinking</li><li>
Engaging with Leaders</li><li>
Resilience &amp; Resourcefulness</li><li>
Fostering Innovation</li><li>
Being Customer Centric</li><li>
Collaborating</li><li>
Communicating Effectively</li><li>
Facilitating Execution Plans</li><li>
Assuring Results</li><li>
Managing Conflict</li><li>
Communicating Enterprise Purpose</li></ul><br>
<div></div>
Qualifications:<br>
<div></div><ul><li>
8+ years of professional work experience.</li><li>
3+ years of experience developing strategies to improve employee and/or leader experiences.</li><li>
2+ years of leading change for large projects.</li><li>
Proven success in:<ul><li>
Developing People strategies relevant to business strategies and needs.</li><li>
Using data and insights to drive action.</li><li>
Building cross-functional collaboration.</li><li>
Integrating and driving adoption of new methodologies.</li><li>
Creating and executing change management plans.</li><li>
Communicating effectively with various stakeholders, including executives and employees.</li></ul></li></ul><div></div><ul><li><b><br>
Preferred Qualifications:
</b><ul><li>People leadership experience</li><li>
Change Management Certification</li></ul></li></ul><div>
If you are passionate about driving cultural transformation and facilitating successful acquisitions, we encourage you to apply for this exciting opportunity. Join us in shaping the future of our organization!</div><div></div><div><b><br>
EEO Statement</b></div><div>
We value Diversity, Inclusion, and Belonging at Surgical Care Affiliates: SCA is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, national origin, disability and genetic information, or any other characteristic protected by law.</div><div><br>
</div><div>We are a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div><br>
<div></div>
Min: USD $130,000.00/Yr. Max: USD $160,000.00/Yr.</div>

Change and Experience Associate Director

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