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employee relations manager, corporate employee relations

employee relations manager corporate employee relations

Amazon

<div>
 
 Description
 
 
 
 As an Employee Relations Manager at Amazon, you will provide expert consultation on complex employee relations matters for our corporate functions. You will partner with HR Business Partners, Legal, and business leaders to drive effective employee relations practices, lead investigations, and implement policies that align with Amazon's Leadership Principles. Your role will focus on mitigating employment-related risks while supporting a positive workplace culture through data-driven insights and capability building programs.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Provide expert consultation to HR and business leaders on performance management, corrective actions, and termination decisions
 </li>
 <li>
 Coach managers on effective employee relations practices and conflict resolution mechanisms
 </li>
 <li>
 Drive implementation of employee voice listening mechanisms to capture feedback and concerns
 </li>
 <li>
 Monitor and analyze ER trends and metrics to identify opportunities for process improvements and policy updates
 </li>
 <li>
 Conduct Monthly Business reviews with required stakeholders
 </li>
 <li>
 Develop, implement, and update HR policies and procedures, ensuring compliance with labor laws and regulations
 </li>
 <li>
 Partner with Legal and HR teams to assess and mitigate employment-related risks
 </li>
 <li>
 Support organizational change initiatives while ensuring fair and consistent treatment of employees
 </li>
 <li>
 Design and deliver training programs and capability building initiatives on ER-related topics
 </li>
 <li>
 Lead complex employee relations investigations, including allegations of policy violations, misconduct, and ethics concerns
 </li>
 <li>
 Manage and resolve escalated employee concerns and grievances through appropriate intervention strategies
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or above
 </li>
 <li>
 7+ years of HR experience, or Bachelor's degree
 </li>
 <li>
 Experience with analytical tools and ability to dive deep into metrics and reporting
 </li>
 <li>
 Experience communicating technical details verbally and in writing
 </li>
 <li>
 Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
 </li>
 <li>
 Experience in designing and delivering training programs
 </li>
 <li>
 Proficiency in MS Office suite and ER tools
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's degree or above in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
 </li>
 <li>
 Knowledge of employment law and HR policies and procedures
 </li>
 <li>
 Experience in technology or corporate operations environment
 </li>
 <li>
 Track record of launching successful ER programs
 </li>
 <li>
 Experience in handling complex employee relations matters
 </li>
 <li>
 Strong sense of ownership and sound decision-making abilities
 </li>
 <li>
 Experience handling confidential information with high judgment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Karnataka
 
 
 Job ID: A3109871
</div>

Employee Relations Manager, Corporate Employee Relations

<div>
 
 Description
 
 
 
 At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region.
 
 
 Key job responsibilities
 
 
 Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members.
 
 
 <ul>
 <li>
 Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues.
 </li>
 <li>
 Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks.
 </li>
 <li>
 HR General: Act as stewards of the employee experience and Amazon&rsquo;s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
 </li>
 <li>
 Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups.
 
 
 </li>
 </ul>
 This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team&rsquo;s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources Management or a related field
 </li>
 <li>
 Experience working in a matrixed organization
 </li>
 <li>
 Master's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
 </li>
 <li>
 Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Can work proactively and independently, meet deadlines, and deliver on projects and tasks
 </li>
 <li>
 Experience providing and effectively communicating strategic and tactical recommendations based on data
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - Karnataka
 
 
 Job ID: A3130364
</div>

HR Partner, Customer Service

SmartBear

<div>
 
 At SmartBear, we empower teams to deliver high-quality software faster and we&rsquo;re growing our global People &amp; Culture (P&amp;C) presence to match. With leading tools like TestComplete, Swagger, Zephyr, and ReadyAPI, we serve over 32,000 companies including Microsoft, FedEx, and Adobe.
 
 
 We&rsquo;re seeking a People &amp; Culture Operations Partner to drive HR operations, compliance, and employee experience across our Bangalore Office.&nbsp; This role combines operational execution with site-level HR leadership and is ideal for a proactive professional who&rsquo;s excited to drive scalable people initiatives locally, lead impactful projects, and serve as a strong advocate for Bangalore-based employees within a global P&amp;C organization.
 
 
 
 People &amp; Culture Operations Partner
 
 
 Key ResponsibilitiesBangalore Site HR Leadership
 <ul>
 <li>
 Act as the primary P&amp;C representative for the Bangalore office, partnering closely with local leaders, team managers, and employees.
 </li>
 <li>
 Serve as an advocate for the Bangalore team, ensuring employee needs, feedback, and perspectives are represented in global P&amp;C decisions.
 </li>
 <li>
 Champion SmartBear&rsquo;s culture locally, ensuring a consistent and engaging experience aligned with company values.
 </li>
 </ul>
 Employee Lifecycle Management
 <ul>
 <li>
 Manage lifecycle activities such as onboarding, contract generation, offboarding, and exit interviews.
 </li>
 <li>
 Ensure a seamless onboarding experience in alignment with our global onboarding SLAs and processes.
 </li>
 <li>
 Maintain high standards for employee documentation and records in systems like BambooHR.
 </li>
 </ul>
 Operational Excellence &amp; AI-Driven Process Improvement
 <ul>
 <li>
 Continuously evaluate and optimize HR operations to enhance scalability and efficiency.
 </li>
 <li>
 Introduce automation and AI-based solutions to improve workflows and reduce manual administrative tasks.
 </li>
 <li>
 Partner with internal teams to launch or improve tools, systems, and documentation.
 </li>
 </ul>
 Compliance &amp; Reporting
 <ul>
 <li>
 Ensure compliance with Indian labor laws, PF, tax policies, and SmartBear internal controls.
 </li>
 <li>
 Support data audits, internal reviews, and the accuracy of employee records.
 </li>
 <li>
 Deliver timely, accurate reports and insights to support business and people decisions.
 </li>
 </ul>
 Project Ownership &amp; Delivery
 <ul>
 <li>
 Independently lead and deliver P&amp;C initiatives across Bangalore, such as process improvement, well-being programs, or policy rollouts.
 </li>
 <li>
 Work cross-functionally to align project goals, drive execution, and track impact through to completion.
 </li>
 <li>
 Collaborate with global and regional P&amp;C peers to support scalable implementation.
 </li>
 </ul>
 Employee Relations &amp; Manager Support
 <ul>
 <li>
 Serve as a trusted HR advisor to employees and managers, providing support on employee relations, performance, leave, and policy inquiries.
 </li>
 <li>
 Facilitate feedback loops and support a culture of open communication and continuous improvement.
 </li>
 <li>
 Handle complex or sensitive issues with discretion, empathy, and alignment to best practices.
 </li>
 <li>
 Manage relationships with local vendors supporting benefits and employee services.
 </li>
 <li>
 Ensure vendor service levels meet expectations and align with employee experience standards.
 </li>
 </ul>
 What You Bring
 <ul>
 <li>
 4&ndash;7 years of experience in HR operations, HR generalist, or business partner roles, with a strong focus on employee-facing responsibilities.
 </li>
 <li>
 Demonstrated ability to support employees and managers through day-to-day HR matters, including performance, leave, and employee relations.
 </li>
 <li>
 Solid understanding of Indian labor law, HR compliance, and regulatory standards.
 </li>
 <li>
 Proven experience independently managing projects from planning through successful execution.
 </li>
 <li>
 Track record of improving HR processes or implementing automation to enhance employee experience and operational efficiency.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to build trust and credibility across diverse teams; fluent in English.
 </li>
 <li>
 Highly organized, solutions-oriented, and effective working in a global, cross-cultural environment.
 </li>
 <li>
 Proficiency with HRIS tools like BambooHR, including comfort managing employee data and generating reports.
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business, or a related field.
 </li>
 </ul>
 
 
 
 Why you should join the SmartBear crew:
 
 <ul>
 <li>
 You will have the opportunity to contribute to key product in the test automation market.
 </li>
 <li>
 We provide a collaborative and dynamic work environment that fosters professional growth and learning.
 </li>
 <li>
 We value work-life balance and offer competitive benefits and perks.
 </li>
 <li>
 We celebrate and embrace diversity and inclusion, recognizing that it leads to better outcomes.
 </li>
 <li>
 We are committed to ethical corporate practices and social responsibility, making a positive impact in the communities we serve.
 </li>
 <li>
 SmartBear is headquartered in Somerville, MA with offices across the world, including Galway, Ireland, Bath, UK, Wroclaw, Poland, and Bangalore, India.
 </li>
 <li>
 We've been recognized with major industry (product and company) awards, including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator, and BuiltIn Best Places to Work.
 </li>
 </ul>
 
 Did you know
 
 <ul>
 <li>
 Our main goal at SmartBear is to make our technology-driven world a better place.
 </li>
 <li>
 SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
 </li>
 <li>
 SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
 </li>
 <li>
 We&rsquo;ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.
 
 
 &nbsp;
 
 
 
 
 
 
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 &nbsp;
 
 
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</div>

People & Culture Operations Partner

Value Point Systems Pvt Ltd

<div>
 
 Job Summary
 
 
 
 We are looking for an HR Generalist to oversee various HR functions, including employee relations, payroll support, compliance, and performance management. The ideal candidate should have strong interpersonal skills, a solid understanding of HR policies, and the ability to manage multiple HR responsibilities efficiently.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Onboarding:
 </li>
 <li>
 Manage the onboarding process, including documentation and induction programs.
 </li>
 <li>
 Coordinate with the reporting manager to understand staffing needs.
 </li>
 <li>
 Employee Engagement &amp; Relations:
 </li>
 <li>
 Act as a point of contact for employee queries and concerns.
 </li>
 <li>
 Organize employee engagement activities
 </li>
 <li>
 Payroll &amp; Attendance Management:
 </li>
 <li>
 Support payroll processing by ensuring accurate employee attendance and leave records.
 </li>
 <li>
 Assist in managing employee benefits, salary revisions, and reimbursements.
 </li>
 <li>
 Performance Management:
 </li>
 <li>
 Assist in the performance appraisal process and goal-setting activities.
 </li>
 <li>
 Work closely with managers to support employee development plans.
 </li>
 <li>
 HR Policies &amp; Compliance:
 </li>
 <li>
 Maintain and update HR policies, handbooks, and compliance records.
 </li>
 <li>
 Handle audits and documentation for compliance purposes.
 </li>
 <li>
 Learning &amp; Development:
 </li>
 <li>
 Work closely with managers and assist in planning development programs.
 </li>
 <li>
 Support employee career progression initiatives.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/ Master&rsquo;s degree in Human Resources , Business Administration, or a related field.
 </li>
 <li>
 3  years of HR experience in a similar role.
 </li>
 <li>
 Strong understanding of HR functions, labor laws, and compliance.
 </li>
 <li>
 Excellent communication, problem-solving, and interpersonal skills.
 </li>
 <li>
 Experience with HRMS tools (e.g., Darwinbox ) is a plus.
 </li>
 <li>
 Ability to multitask and manage HR processes efficiently.
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunity to work in a dynamic HR environment.
 </li>
 <li>
 A collaborative and employee-friendly workplace.
 </li>
 <li>
 Career growth and development opportunities.
 
 
 </li>
 </ul>
 Location: Bangalore - VPTS, Bangalore, Karnataka, India
</div>

Senior Executive - HR Operations

<div>
 
 Description
 
 
 
 This is a 12 month contractual role.
 
 
 At Amazon, HR Partners (HRP) provide high-judgment HR support to managers at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate strong knowledge of HR policies, processes, and tools, acting as front-line consultants to managers. HRPs work backwards from the voice of the manager to deliver personalized experiences using technology and simplified processes that match the speed and agility of our business. They operate independently with strong working knowledge of local programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions.
 
 
 Key job responsibilities
 
 
 Managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders.
 
 
 <ul>
 <li>
 Performance Management: Support managers through performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure fair evaluation and coaching of their employees. Analyze performance data to identify trends and share insights to prevent the recurrence of known issues.
 </li>
 <li>
 Employee Relations: Handle employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and engage in informal discussions or mediation. Provide guidance to managers on ER matters including policy violations and workplace concerns. Work with Legal and Employee Relations teams when required for sensitive cases. Analyze investigation findings and prepare recommendations to close issues with relevant stakeholders.
 </li>
 <li>
 HR General: Act as stewards of the employee experience and Amazon&rsquo;s culture. Demonstrate proficiency in people tools, processes, programs, and projects. Deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
 </li>
 <li>
 Change Management: Support implementation of employee programs and contribute to improvements in manager experience. Provide feedback on change initiatives to HR Business Partners and central teams. Use data and insights to identify process improvement opportunities. Support communication and adoption of changes following established frameworks.
 
 
 </li>
 </ul>
 This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team&rsquo;s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines.
 
 
 
 Basic Qualifications
 
 
 
 Bachelor's degree in Human Resources or related field
 
 
 <ul>
 <li>
 1-3 years&rsquo; relevant experience in the areas of HR Partnering
 </li>
 <li>
 Strong HR acumen, including strong problem-solving skills, critical thinking and analysis
 </li>
 <li>
 Experience working in a highly matrixed organization.
 </li>
 <li>
 Ability to identify problems and drive appropriate solutions independently
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 Master's degree in Human Resources or related field
 
 
 <ul>
 <li>
 Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven
 </li>
 <li>
 Proven ability to prioritize, meet deadlines and make the best use of available resources
 </li>
 <li>
 Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations
 </li>
 <li>
 Coaching and consulting skills; Ability to work with and influence multiple stakeholders.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - Karnataka - A66
 
 
 Job ID: A3127181
</div>

HR Partner

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