senior service specialist Jobs in Atlanta

senior service specialist

facilities specialist

Wayfair

<div><div><p>Wayfair is transforming how people shop for their homes and our store environments are central to that experience. As a Facilities Specialist in our physical retail location, you'll take ownership of the systems and equipment that keep our space running. Whether you're fine-tuning equipment, troubleshooting HVAC issues, or mentoring others on the team, you&rsquo;ll play a vital role in maintaining a safe, efficient, and polished store environment. This role is ideal for a skilled maintenance professional who thrives on independence, problem-solving, and making things work behind the scenes.</p><h3 class="jobSectionHeader"><b><br>
What Does a Facilities Specialist Do?</b></h3>
<ul>
<li><p>️ <b>Solve Problems at the Source:</b> Independently diagnose and repair systems across electrical, plumbing, HVAC, fire protection, and mechanical areas, often with minimal supervision.</p></li>
<li><ul><li>️ <b>Tackle Technical Challenges:</b> Maintain and troubleshoot systems and complex material handling equipment. Proficiency with relay logic, ladder diagrams, sensors, drives, and inverters is key.</li></ul></li>
<li><div>
? <b>Lead Through Action:</b> Serve as a mentor to fellow team members by providing real-time coaching and technical guidance to improve skills and performance.</div></li>
<li><div>
 <b>Optimize Our Systems:</b> Contribute to the design, layout, and reconfiguration of facility systems as needed to support evolving business needs.</div></li>
<li><div>
 <b>Stay Organized and On Schedule:</b> Use our CMMS (Computerized Maintenance Management System) to plan, track, and complete work orders and preventative maintenance.</div></li>
<li><div>
 <b>Operate Equipment Safely:</b> Regularly work on aerial lifts, boom lifts, forklifts, and other powered industrial trucks to reach all areas of the facility.</div></li>
<li><div>
? <b>Keep It Clean and Ready:</b> Maintain a tidy, well-stocked workspace and ensure all tools and equipment are in good working order.</div></li>
<li><p>
 <b>Respond Quickly:</b> Perform emergency repairs during high-pressure situations while adhering to all safety protocols.</p></li></ul><div><b><br>
You&rsquo;ll Thrive in this Role if You Have:</b></div>
<ul>
<li><p> <b>Technical Expertise:</b> 4&ndash;6 years of experience in facilities or maintenance roles (preferred), ideally in a retail, distribution, or manufacturing environment.</p></li>
<li><div>
? <b>Advanced Troubleshooting Skills:</b> Able to read and interpret electrical schematics and perform diagnostics on high-voltage systems (120, 240, 480 VAC) and low-voltage DC (24VDC).</div></li>
<li><div>
️ <b>Tool Proficiency:</b> Skilled with hand and power tools, multimeters, and computer-based diagnostics.</div></li>
<li><div>
 <b>Systems Knowledge:</b> Familiarity with PLC systems, HVAC components, and fire protection systems.</div></li>
<li><div>
 <b>Agility and Strength:</b> Able to lift up to 75 lbs, climb ladders, bend, kneel, crawl, and work on your feet for long periods, often in a non-climate-controlled environment.</div></li>
<li><div>
 <b>Detail Orientation:</b> High level of accuracy when performing repairs and maintaining records.</div></li>
<li><div>
 <b>Education:</b> High School Diploma or equivalent (required)</div></li>
<li><div>
 <b>Flexibility:</b> Willingness to work night shifts, weekends, holidays, and unscheduled overtime, as needed.</div></li>
<li><p>
? <b>Commitment to Safety:</b> Follows lockout/tagout procedures and wears personal protective equipment (PPE), including arc flash gear and safety shoes.</p></li></ul><div><b><br>
Additional Physical and Environmental Requirements:</b></div>
<ul>
<li><p> <b>Physical Activity:</b>Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.</p></li>
<li><div>
? <b>Mobility &amp; Movement: </b>Frequent stooping, kneeling, and crouching throughout the day.</div></li>
<li><div>
<b> Lifting Ability:</b> Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.</div></li>
<li><div>
 <b>Vision Requirements:</b> Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.</div></li>
<li><div>
️ <b>Temperature Flexibility: </b>Comfortable in environments with varying temperature conditions.</div></li>
<li><div>
 <b>Noise Tolerance:</b> Occasional exposure to moderate noise levels and physical activity.</div></li>
<li><ul><li>️ <b>Safety Awareness:</b> Minimal exposure to workplace or environmental hazards, and must adhere to all safety protocols.</li></ul></li>
</ul>
<p><b>What are the Benefits*?</b></p>
<ul>
<li><p> <b>Competitive Pay: </b>Earn competitive compensation, with regular opportunities for performance-based increases..</p></li>
<li><div>
 <b>Career Growth: </b>Access professional development and advancement opportunities to help you grow with us.</div></li>
<li><div>
? <b>Health Benefits from Day One: </b>Medical, dental, and vision insurance coverage starts on your first day.</div></li>
<li><div>
 <b>Time to Recharge: </b>Start accruing paid time off immediately&mdash;because work-life balance matters.</div></li>
<li><div>
 <b>401(k) with Company Match: </b>We&rsquo;ll match up to 4% to help you plan for your future.</div></li>
<li><div>
 <b>Tuition Reimbursement: </b>Eligible after 6 months of employment&mdash;learn, grow, and get support along the way.</div></li>
<li><div>
? <b>Wayfair Employee Discount: </b>Save big on the pieces you love with a generous Wayfair employee discount.</div></li>
<li><div>
 <b>Parental Leave Options: </b>Choose from paid and unpaid leave plans to support your growing family.</div></li>
<li><p>
✨ <b>And So Much More: </b><i>We&rsquo;ve got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions</i>!</p></li>
</ul></div><div>
<p><b>Assistance for Individuals with Disabilities</b><br>
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.<br>
<br>
<b>Need Technical Assistance?</b><br>
For more information about applying for a career at wayfair, visit our FAQ page here.<br>
<br>
<b>About Wayfair Inc.</b><br>
Wayfair is one of the world&rsquo;s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we&rsquo;re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you&rsquo;re looking for rapid growth, constant learning, and dynamic challenges, then you&rsquo;ll find that amazing career opportunities are knocking.</p>
<p>
No matter who you are, Wayfair is a place you can call home. We&rsquo;re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair &ndash; and world &ndash; for all. Every voice, every perspective matters. That&rsquo;s why we&rsquo;re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.</p>
<p>
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.</p></div></div>

Facilities Specialist

Emory Healthcare

<div>Overview:
<p><b>
Be inspired</b><b>. </b><b>Be rewarded. Belong. At Emory Healthcare.</b></p><p>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</p><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits</li></ul><ul><li>
Wellness incentives</li><li>
Ongoing mentorship, <i>development, </i>and leadership programs</li><li>
And more</li></ul>
Description:
<div>
The Senior Service Specialist plays a critical role in supporting the Emory Navigator Program, an exclusive, membership-based service that provides select patients, including corporate executives, high-level professionals, and other distinguished individuals uninterrupted access to world-class care, 24 hours a day, 365 days a year. As the primary liaison for this high-profile patient population, the Senior Service Specialist ensures that each interaction reflects Emory Healthcare's reputation for excellence, discretion, and personalized attention. This position supports patients who have opted into a premier experience, offering seamless navigation across all facets of the Emory system and beyond. In this role, the Senior Service Specialist provides elite-level support in communication, care coordination, scheduling, membership conversion, technical support, marketing, and program execution. With a unique blend of operational precision and empathetic service, this individual sets the gold standard for patient experience while maintaining the highest level of confidentiality and professionalism. The Navigator population relies on this role to remove barriers to care, anticipate needs, and deliver a concierge-like level of service throughout their healthcare journey.</div><div></div><div><b><br>
Primary duties and responsibilities:</b></div><ul><li>
Patient Experience &amp; Customer Service</li><li>
Serve as the primary liaison and central point of contact for Navigator members.</li><li>
Deliver high-touch, concierge-level service with professionalism and discretion.</li><li>
Manage sensitive and complex situations with empathy, authority, and confidentiality.</li><li>
Set the gold standard for patient experience and satisfaction.</li><li>
Ensure each interaction reflects Emory's commitment to excellence.</li><li>
Resolve concerns proactively based on patient feedback.</li></ul><div><b><br>
Coordination &amp; Scheduling</b></div><ul><li>
Expertly schedule ambulatory, diagnostic, and surgical services.</li><li>
Coordinate with physicians, nursing, and administrative staff.</li><li>
Remove barriers to care and ensure seamless transitions across the Emory system.</li><li>
Meticulously manage patient journeys from first contact to follow-up.</li></ul><div><b>
Membership &amp; Patient Engagement</b></div><ul><li>
Cultivate relationships with prospective patients and corporate clients.</li><li>
Drive membership growth and manage consultation conversions.</li><li>
Implement acceptance strategies and manage detailed member and prospect databases.</li><li>
Tailor outreach campaigns based on individual preferences and health needs.</li></ul><div><b>
Administrative &amp; Operations</b></div><ul><li>
Estimate and collect membership fees and out-of-pocket payments.</li><li>
Confirm insurance benefits and support rejected claim resolutions.</li><li>
Manage fee schedules and vendor payments.</li><li>
Act as a resource for billing, coding, and operational improvements.</li></ul><div><b>
Marketing and Program Execution</b></div><ul><li>
Oversee execution of service and wellness promotions.</li><li>
Coordinate seminars and high-impact patient events.</li><li>
Contribute to ongoing quality improvement initiatives and service development.</li></ul><div><b><br>
Internal Collaboration</b></div><ul><li>
Partner with internal teams to improve offerings and patient satisfaction.</li><li>
Identify trends in feedback and implement proactive solutions.</li><li>
Nurture cross-functional relationships with departments, vendors, and referring providers.</li><li>
Participate in strategic planning, team meetings, and staff development.</li><li>
Assist in onboarding and training new team members.</li></ul><div></div><div><b><br>
Travel:</b></div><ul><li>
Less than 10% of the time may be required.</li></ul><div><b>
Work Type:</b></div><ul><li>
Onsite employee - working in the office.</li></ul><div><b>
Minimum Required Qualifications:</b></div><div></div><div><b><br>
Education</b></div><ul><li>
High school diploma or equivalent</li></ul><div><b>
Experience</b></div><ul><li>
4 years in high profile customer service</li></ul><div><b>
Knowledge, skills, and abilities (required):</b></div><ul><li>
Exceptional communicator in both oral and written form.</li><li>
Professionalism and discretion in working with special constituent, high visibility patients and clients.</li><li>
Ability to work in a fast-paced environment Relationship management experience.</li><li>
Superior customer service skillset.</li></ul><div><b>
Preferred Qualifications Education</b></div><ul><li>
Bachelor's Degree in business or related field</li></ul><div><b>
Experience</b></div><ul><li>
6 years in high profile customer service</li></ul><div><b>
Knowledge, skills, and ability requirements (preferred):</b></div><ul><li>
 Fluency in medical terminology. CMR experience EMR experience Payment reconciliation experience</li></ul><div><b><br>
MINIMUM QUALIFICATIONS:</b></div><ul><li>
Candidates being considered for this role are required to have a minimum of one (1) year of experience as a service specialist, a bachelors degree (masters degree preferred), and demonstrated mastery of the service specialist role.</li></ul>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Senior Service Specialist

Senior Healthcare Services

<div><div><div><b>Benefits:</b></div>
<ul><li>Competitive salary</li>
<li>Opportunity for advancement</li>
<li>Wellness resources</li>
</ul></div><div><div>Make a meaningful impact delivering exceptional foot care to seniors in long-term care facilities. Senior Healthcare Services is an established mobile podiatry practice offering the work-life balance and autonomy you've been looking for.<br>
<br>
<b>Start Date: January 15, 2026 (target)</b><br>
</div><div><b>What You'll Do</b> Provide comprehensive podiatric care directly to residents at facilities throughout Metro Atlanta, including:<br>
</div><ul><li>Diabetic foot exams and wound management (venous, pressure, traumatic ulcers)</li>
<li>Fall risk interventions and custom orthotics</li>
<li>Nail Care: nail trims, callus reduction, fungal treatments</li>
<li>On-site EHR documentation and billing (we provide device and training)</li>
</ul><div><b>Why Join Us</b><br>
</div><div>✓ <b>Flexible Schedule</b> &ndash; Choose your own hours, Monday-Friday. No weekends or on-call<br>
</div><div>✓ <b>Competitive Pay</b> &ndash; Base salary plus uncapped production-based bonuses<br>
</div><div>✓ <b>Full Support</b> &ndash; All medical supplies, equipment, and credentialing and administrative tasks, scheduling and Revenue Cycle Managament handled for you<br>
</div><div>✓ <b>Paid Malpractice</b> &ndash; Coverage included after initial period (full-time)<br>
</div><div>✓ <b>Established Patient Base</b> &ndash; Walk into consistent volume from day one<br>
</div> <div>✓ <b>Professional Growth</b> &ndash; Join a supportive team in a growing practice<br>
</div><div><b>Requirements</b><br>
</div><ul><li>DPM degree and active Georgia State Podiatry License</li>
<li>DEA License and current malpractice insurance</li>
<li>Individual Medicare/Medicaid provider number (we handle all group credentialing)</li>
<li>Reliable transportation and valid driver's license</li>
<li>EHR proficiency (PracticeFusion, GEHRIMED) or ability to learn quickly</li>
</ul><div><b>New Grads Welcome!</b> Board Certified/Board Eligible podiatrists at any career stage encouraged to apply.</div><div><br>
</div>
<div><b>Job Types:</b> Full-Time (preferred), Part-Time available<br>
<b>Location:</b> Field-based, Metro Atlanta and surrounding areas</div></div></div>

Mobile Podiatrist – Metro Atlanta | Full-Time & Part-Time

Largeton Group

<div>
 <strong>
  Job Title: HCM Training Specialist
  <br/>
  <br/>
 </strong>
 <strong>
  Contract duration: Estimated start date: 1/15/2026 &ndash; Estimated end date: 6/30/2026
  <br/>
  <br/>
 </strong>
 <strong>
  Client location: 200 Piedmont Ave SE, Suite 1804 West Tower, Atlanta, GA 30334-Hybrid
  <br/>
  <br/>
 </strong>
 <strong>
  Business unit: Human Resources Administration
  <br/>
  <br/>
 </strong>
 <strong>
  Agency Interview Type: Either Webcam or In Person
  <br/>
  <br/>
 </strong>
 <strong>
  Short Description
  <br/>
  <br/>
 </strong>
 Human Capital Management Training Specialist - in Human Resources Administration (HRA) division. Will support Georgia agencies in the implementation of talent solutions and talent acquisition support and performance management state-wide programs.
 <br/>
 <br/>
 <strong>
  Complete Description
  <br/>
  <br/>
 </strong>
 Human Capital Management (HCM) Training Specialist
 <br/>
 <br/>
 This position is in the Human Resources Administration (HRA) division of the Dept. Of Administrative Services. The Human Resources Specialists 3 will support Georgia agencies in the implementation of talent solutions with a specific focus on the talent acquisition support and performance management state-wide programs. We are looking for a dynamic, data-driven, and detail-oriented contributor to assist in providing training, consultation, analysis and technical expertise around talent acquisition and performance management. Our ideal applicant will be self-aware, with an understanding of system implementation and able to develop and deliver training through the state.
 <br/>
 <br/>
 The ideal candidate must be technologically savvy, results driven, innovative and will be responsible for:
 <br/>
 <br/>
 <ul>
  <li>
   Delivering training and content related the State&rsquo;s newest human resources information system Workday branded as GA@WORK.
  </li>
  <li>
   Providing training and resources to agency recruiters related to talent pool optimization, creating internship programs, interviewing, and hiring best practices, and using Workday to streamline the recruiting process.
  </li>
  <li>
   Researching GA@WORK training best practices to support continuous program improvement.
  </li>
  <li>
   Analyzing relevant GA@WORK-related data and generating graphic and narrative reports and presentations.
  </li>
  <li>
   Maintaining and updating training course materials, exercises, hand-outs, and exams to reflect best practices; incorporate changes in policies, processes, forms, or systems; and in response to student feedback.
  </li>
  <li>
   Conducting instructor-led training virtually and in-person training to deliver HRA-approved training courses state entity staff.
  </li>
  <li>
   Utilizing systems training environments or other related tools to lead student activities.
  </li>
  <li>
   Assisting with maintenance of HRA&rsquo;s Learning Management System (LMS), to include responding to requests for enrollment in learning paths, courses or exams and other administrative activities.
  </li>
  <li>
   Respond to requests from a variety of stakeholders.
  </li>
  <li>
   Other responsibilities as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Knowledge, Skills, And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience delivering training through multiple methods of delivery including in-person, online, virtual, multimedia, etc.
  </li>
  <li>
   Good communication skills are a must with the ability to communicate effectively and credibly both verbally and in writing with audiences at all levels.
  </li>
  <li>
   Program management and administration skills: organization, managing details, keeping multiple tasks/projects on track.
  </li>
  <li>
   Aptitude for learning and using technology for both training design and data analysis.
  </li>
  <li>
   Experience with Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and SharePoint
   <br/>
   <br/>
  </li>
 </ul>
 This position may require some travel.
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 <strong>
  LOCAL CANDIDATES ONLY: DOAS
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 participates in a hybrid work environment and telework is encouraged with some days in the office required. That schedule will be determined at a later date.
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 <br/>
 While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.
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 <strong>
  Minimum Entry Qualifications
  <br/>
  <br/>
 </strong>
 High school diploma/GED and three (3) years of job-related experience in human resources;
 <br/>
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 <strong>
  OR
 </strong>
 one (1) year of experience required at the lower-level HR Spec 2 (HRP021) or
 <strong>
  position equivalent
 </strong>
 .
 <br/>
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 <strong>
  Note:
 </strong>
 <strong>
  An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Ensure proper screening is performed.
  <br/>
  <br/>
 </strong>
 <strong>
  Preferred Qualifications:
 </strong>
 Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess one or more of the following items below. Please clearly indicate your knowledge of these qualifications on your resume.
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 <ul>
  <li>
   Experience using Workday Core HCM, Compensation, Talent Optimization (Management), or other Workday modules within an HR department as an administrator or trainer.
  </li>
  <li>
   HRIS systems training experience
  </li>
 </ul>
</div>


HCM Training Specialist

Alloy

<div><b>Digital Paid Media &amp; SEO Specialist</b><br>
<br>
Alloy is seeking a skilled Digital Paid Media &amp; SEO Specialist to support our growing Paid Media &amp; Search Department. This is an excellent opportunity for a results-oriented, self-motivated professional to contribute to a variety of client campaigns using data-driven optimization strategies.<br>
<br>
<b>Primary Responsibilities</b><br>
This role combines the key functions of a Paid Media Analyst and a Search Engine Optimization Analyst.<br>
<br>
<b>Paid Media (SEM/PPC)</b><ul><li>
Collaborate with the performance marketing team to develop, execute, and maintain an efficient, scalable paid search strategy for clients.</li><li>
Manage and optimize paid search campaigns across platforms, including Google Ads, Bing Ads, LinkedIn, and Meta.</li><li>
Manage various campaign elements such as ad copy creation, bid management, and budget allocation.</li><li>
Monitor and evaluate campaign results, performance, and KPIs across relevant advertising channels</li><li>
Analyze campaign data, generate insightful reports, and provide actionable recommendations for continuous optimization and improvement.</li><li>
Maintain clear and regular communication with clients and the internal team on campaign status, performance, goals, and optimizations.</li></ul><br>
<b>
Search Engine Optimization (SEO)</b><ul><li>
Provide SEO analysis and recommendations in coordination with the elements and structure of websites and web pages.</li><li>
Perform extensive keyword research and analysis to identify relevant, high-performing search terms, and uncover new opportunities.</li><li>
Optimize existing content and assist in the creation of new SEO-focused content to increase incoming traffic.</li><li>
Monitor and evaluate search results and search performance across major search channels.</li><li>
Stay updated with SEO, search engine, social media, and internet marketing industry trends and developments.</li><li>
Collaborate with marketing and advertising teams to execute elements of a client&rsquo;s digital marketing strategy.</li></ul><br>
<b>
Qualifications</b><ul><li><b>
Experience:</b> 4-6 years of demonstrable experience in paid search, preferably working at a marketing agency..</li><li><b>
Paid Media Proficiency:</b> Proven proficiency in managing paid search campaigns on Google Ads and Bing Ads. Experience with other relevant digital advertising platforms (LinkedIn &amp; Meta) is a plus.</li><li><b>
Analytical Skills:</b> Strong analytical skills and the ability to derive actionable insights from campaign data using tools like Google Analytic.</li><li><b>
SEO Tools:</b> Familiarity with keyword research tools (e.g., Google Keyword Planner, SEMrush).</li><li><b>
Certifications:</b> Google Ads Certified and Google Analytics Certified are required. Experience working with Google Search Console and Google Tag Manager is also required.</li><li><b>
Education:</b> A bachelor&rsquo;s degree in a related field (Marketing, Advertising, Finance, Economics, or Business Development) is desired.</li><li><b>
Soft Skills:</b><ul><li>
Strong attention to detail and ability to manage multiple campaigns and projects simultaneously.</li><li>
Excellent written, oral, and verbal communication skills.</li><li>
High levels of integrity, autonomy, self-motivation, and an eagerness to learn.</li></ul></li></ul><br>
<b>
Location &amp; Requirements</b><br>
This is a Hybrid/In-person and remote role. Being based within 30 miles of Atlanta, GA is preferred.<br>
<p>
</p><p>2puetOl0Lu</p></div>

Digital Paid Media & SEO Specialist

Astellas

<div><p><b>Precision Medicine Business Specialist &ndash; Atlanta S, GA
</b></p><p>Astellas is announcing a Precision Medicine Business Specialist opportunity in the Atlanta S, GA area.<br>
</p><p></p><p><b>PURPOSE AND SCOPE:
</b></p><p>To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers.<br>
</p><p></p><p>Flexible pay grade level, based on candidate background and skillset.<br>
</p><p></p><p><b>ESSENTIAL JOB RESPONSIBILITIES:
</b></p><ul><li>Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc.
</li><li>Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM)
</li><li>Utilize clinical knowledge to influence prescribing habits
</li><li>Coordinate promotional efforts with peers across franchises
</li><li>Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations
</li><li>Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines
</li><li>Ensure optimum strategy development using territory business plan
</li><li>Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager
</li><li>Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines
</li><li>Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.)
</li><li>Continuous learning on efficient sales and communication techniques and product / therapeutic area training
</li>Additional responsibilities as necessary<br>
<li>
</li></ul><p></p><p><b>QUANTITATIVE DIMENSIONS:
</b></p><ul><li>Direct impact on obtaining sales attainment
</li><li>Maintain adequate call coverage at National Level
</li>Deployment of promotional resources at National Level<br>
<li>
</li></ul><p></p><p><b>ORGANIZATIONAL CONTEXT:
</b></p><ul><li>Reports to Oncology Regional Business Manager (ORBM)
</li><li>No Direct Reports</li></ul></div>
<br><div><p><b>REQUIRED QUALIFICATIONS:
</b></p><ul><li>Bachelor's degree with minimum of 4 years of pharmaceutical sales
</li><li>Proven track record of successful sales results and ability to meet or exceed objectives
</li><li>Proven capability in managing accounts with solid selling competencies
</li><li>Demonstrated business acumen to understand and analyze business and market drivers, and develop and execute business plan
</li><li>Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network
</li><li>Proven ability to work in matrix teams
</li><li>Travel is required
</li>Valid Driver's License in good standing<br>
<li>
</li></ul><p></p><p><b>PREFERRED QUALIFICATIONS
</b></p><ul><li>2+ Years of oncology selling experience
</li><li>Fundamental understanding the oncology reimbursement landscape
</li><li>Well established relationships with the key oncology cancer centers and treating clinicians in assigned territory
</li>Oncology therapeutic area knowledge /experience<br>
<li>
</li></ul><p></p><p><b>Salary Range: </b>$ 116,375 &ndash; 192,500 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations)<br>
</p><p></p><p><b>Benefits:
</b></p><ul><li>Medical, Dental and Vision Insurance
</li><li>Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down
</li><li>401(k) match and annual company contribution
</li><li>Company paid life insurance
</li><li>Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
</li><li>Long Term Incentive Plan for eligible positions
</li><li>Company-paid fleet vehicle for eligible positions
</li>Referral bonus program<br>
<li>
</li></ul><p></p><p><b>#LI-LK<br>
</b></p><p></p><p><i>All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.</i></p></div><p></p>

Oncology (Precision Medicine) Business Specialist - Atlanta South, GA

Siemens Healthineers

<div><p>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.<br>
<br>
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.</p><p></p>
The Product Support Specialist for Oncology Software &amp; IT Solutions delivers expert incident and escalation management, orchestrates major incident responses, and ensures seamless release readiness. This role combines deep technical expertise with cross-functional collaboration to troubleshoot complex healthcare IT environments, drive knowledge sharing, and support continuous learning initiatives.<p>
Product Support Specialist - Oncology Software &amp; IT Solutions:<br>
<br>
Responsibilities:</p><ul><li>Providing expert level Incident &amp; Escalation Management support to field personnel remotely and onsite (as needed)</li><li>Efficiently orchestrating Major Incident Management situations</li><li>Participating in Release Management processes to become familiar with products/updates prior to release</li><li>Collaborating with cross-functional teams to recognize, analyze, and troubleshoot Field Service Trends</li><li>Continuously develop the depth (specialist) as well as the breadth (generalist) of technical superiority
</li><li>Support Knowledge Management program with a commitment to &ldquo;never solving the same problem twice&rdquo;</li><li>Conducting formal and ad hoc training sessions for field personnel</li><li>Contributing to global TiX (Technical Information Exchange) forums to proliferate information to Field.</li><li>Participating in the emergency phone support and weekend standby rotation</li><li>Authoring Knowledge Base Articles, Technical Bulletins, Training presentations, etc. as required.</li></ul><br>
Qualifications:<ul><li>Formal training/education in Information Technology (IT) or related fields. Bachelor&rsquo;s degree preferred</li><li>Extensive experience troubleshooting complex client/server software and networks.</li><li>Experience supporting Varian Oncology Software (ARIA, Eclipse, Ethos) in a Hospital/Healthcare IT environment strongly desired</li><li>Experience supporting physical and virtual IT Infrastructure (Hyper-converged Infrastructure, Citrix, ESXi, VMware, Parallels, etc.) Extensive experience troubleshooting and administering Microsoft Windows Server, Linux &amp; MS SQL Server (inc. TSQL)</li><li>IT Certifications strongly desired (Citrix, VMware, Microsoft, CCNP, Azure, Kubernetes, etc.)</li><li>Emotional &amp; Social Intelligence with the ability to interact effectively with co-workers across all levels of the company</li><li>Applies a strong culture of continuous learning and personal development.</li><li>Excellent verbal, written, and interpersonal communication skills</li><li>Familiarity with ITSM (IT Service Management) tools (ex. Service Now, Salesforce) and methodologies (ex. ITIL)</li><li>Familiarity with Quality Frameworks (ex. Lean Six Sigma)</li></ul><p></p><p><b>
Who we are</b>: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.</p><p></p><p><b>
How we work:</b> When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.</p><p></p><p>
To find out more about Siemens Healthineers businesses, please visit our company page here.</p><p></p><p>
The base pay range for this position is:</p><p></p>
$78,380 - $107,778<p></p><p>
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.</p><p></p><p>
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
</p><p></p><p>The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.</p><p></p><p><b>
Equal Employment Opportunity Statement: </b>Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.</p><p></p><p><b>
EEO is the Law:</b> Applicants and employees are protected under Federal law from discrimination. To learn more, click here.</p><p></p><p><b>
Reasonable Accommodations:</b> Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.</p><p></p><p>
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you&rsquo;re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
</p><p></p><p><b>California Privacy Notice: </b>California residents have the right to receive additional notices about their personal information. To learn more, click here.</p><p></p><p><b>
Export Control:</b> &ldquo;A successful candidate must be able to work with controlled technology in accordance with US export control law.&rdquo; &ldquo;It is Siemens Healthineers&rsquo; policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.&rdquo;</p><p></p><p><b>
Data Privacy:</b> We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
</p><p></p><p><b>Beware of Job Scams: </b>Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.</p><p></p><p><b>
To all recruitment agencies:</b> Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.</p></div><p></p>

SDS Product Support Specialist Software **US or Canada Remote**

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