field service dispatcher

Nextech

<div>Overview:<div></div><div> 
Be the Heart of the Operation &ndash; Join Nextech as a Dispatcher!</div><div></div><div> 
Are you ready to be part of a team that keeps the wheels turning and the service flowing? At Nextech, we&rsquo;re not just building a company &mdash; we&rsquo;re building a movement. For more than 30 years, we&rsquo;ve led the way in HVAC/R services across the country, driven by our values of Quality, Integrity, and Value. With 2,000+ team members and growing, we&rsquo;re proud to be America&rsquo;s largest HVAC/R service provider &mdash; and we&rsquo;re just getting started.</div><div></div><div> 
Behind every great technician is a rock-solid support system &mdash; and that&rsquo;s where you come in. As a Dispatcher, you&rsquo;ll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart.</div><div></div><div> 
If you&rsquo;re organized, proactive, and thrive in a fast-paced environment &mdash; this is your opportunity to shine.
</div>What You&rsquo;ll Be Doing:
<div>
As a Dispatcher at Nextech, you&rsquo;ll be the linchpin of field service operations. You&rsquo;ll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way.</div><div></div><div> 
Your responsibilities will include:</div><ul><li>
Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date</li><li>
Communicating service updates, customer needs, and schedule changes to technicians and management</li><li>
Tracking service history, updates, and customer communications in the database</li><li>
Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work</li><li>
Verifying technician check-ins/outs and confirming IVR compliance</li><li>
Ensuring technicians have the correct parts and POs to complete jobs successfully</li><li>
Providing world-class support to internal teams and customers &mdash; always with professionalism and urgency</li><li>
Collaborating with Regional Service Managers to clear and schedule new calls</li><li>
Managing data entry, purchasing, and internal support for your assigned region</li></ul><div>
This is a role that requires precision, adaptability, and a strong commitment to excellence.</div>
What Makes Nextech Different?:
<div>
We believe when you take care of your people, they take care of everything else. Here&rsquo;s what sets us apart:</div><div></div><div> 
Professional Growth: Paid training, certification support, and education reimbursement</div><div> 
Outstanding Benefits:</div><ul><li>
Multiple health plans, including a FREE employee-only option</li><li>
Dental and vision coverage starting after just 30 days</li><li>
FREE life insurance equal to your annual salary</li><li>
401(k) with 50% company match on the first 6%</li><li>
Optional supplemental coverage for life, disability, accidents, and critical illness</li></ul><div>
Generous Time Off:</div><ul><li>
Seven paid holidays plus Paid Time Off</li><li>
Exclusive discounts on travel, auto, dining, and more</li></ul>
Min Compensation: USD $20.00/Hr. Max Compensation: USD $25.00/Hr. What We&rsquo;re Looking For:
<div>
We&rsquo;re searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks.</div><ul><li>
Previous dispatch experience (service industry preferred)</li><li>
High-level computer skills, especially in Excel</li><li>
Excellent organizational and time-management skills</li><li>
Strong sense of urgency and ability to prioritize tasks effectively</li><li>
Top-notch communication skills &mdash; written and verbal</li><li>
Team-first attitude with a solution-focused mindset</li><li>
Ability to thrive in a fast-paced, deadline-driven environment</li><li>
Detail-oriented with a sharp focus on accuracy and follow-through</li></ul>
Physical Requirements:
<div>
This role is office-based and requires the ability to:</div><ul><li>
Continuously able to work in office environment</li><li>
Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer</li><li>
Continuously able to sit at a computer for up to 8 hours</li><li>
Able to alternate between sitting and standing, as needed throughout the day</li><li>
Continuously requires vision, hearing, twisting, and talking</li><li>
Occasionally able to lift up to 15 lbs</li><li>
Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching</li><li>
Rarely requires climbing</li></ul></div>

Dispatcher

Lane Valente Industries

<div>Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. 
We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. 
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. 
CURRENT OPPORTUNITY: HVAC DISPATCHER 
JOB TYPE: Full-time
 
JOB RESPONSIBILITIES: 
 
In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required.
 
<ul><li>Primary responsibility is customer service.
</li><li>Communicates with customers to determine their needs.
</li><li>Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.
</li><li>Receives check-in call from the service technicians and informs workers of the next job to respond to.
</li><li>Supports service technicians.
</li><li>Maintains customer repair records using the computer database to give detailed history of the work performed at their sites.
</li><li>Maintains dispatching board to ensure maximum efficient capacity of technicians.
</li><li>Manage on-call schedule and notify technicians of their assigned weeks.
</li><li>Notify answering service of the schedule and numbers to call in case of emergency.
</li><li>Know and understand service work order module and service contract.
</li><li>Active in all facets of dispatch.
</li><li>Various reporting responsibilities as needed.</li></ul> 

JOB REQUIREMENTS: 
 
Requirements needed in order to be considered for this position:
 
<ul><li>Requires a high school diploma...additional education a plus.
</li><li>Previous dispatching/customer service experience.</li><li>
Experience and utilizing judgment to plan and accomplish goals.
</li><li>Follow up and follow through with technicians and customers to help maintain good customer relationships.
</li><li>Ideal candidates will have the following customer service-related skills:
<ul><li>A professional and courteous telephone manner.
</li><li>Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians.
</li><li>Patience and endurance to sit/stand behind a desk all day.</li></ul></li></ul> 

BENEFITS OFFERED:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Paid Vacations</li><li>
401(k) retirement plan with generous company match</li></ul>
LTgkzvMId8</div>

HVAC Dispatcher

Xacton Logistics Private Limited

We are seeking a detail-oriented and organized Dispatcher to coordinate and manage the scheduling of deliveries, service calls, or transportation logistics. The Dispatcher will be responsible for communicating with drivers, field personnel, and customers to ensure timely and efficient operations. This role requires strong problem-solving skills, the ability to multitask, and excellent communication abilities.Job Type: Full-timePay: ₹20,000.00 - ₹30,000.00 per monthExperience:<ul><li>Canadian Dispatch: 1 year (Required)</li><li>Border crossing ACE/ACI: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li></ul>Work Location: In person

Dispatch Executive

GKY Dental Arts Inc.

<div>GKY is a small business-owned dental laboratory that places an emphasis on providing thorough and highly personalized dental services and products to clinicians. The products and services we offer are crowns, bridges, metal-free restorations, removables, implants, guided surgeries, and shade matching. We are dedicated to helping smaller dental practices have their needs met through creating and perfecting these products and providing these services.
Job Overview:
We are seeking a highly organized and detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for coordinating and managing the schedules and movements of personnel, vehicles, and products. This role is crucial in ensuring timely, safe, and efficient delivery of services. The ideal candidate is a problem-solver who can thrive in a fast-paced environment and maintain effective communication under pressure.
Key Responsibilities:<ul><li>
Schedule and dispatch drivers, vehicles, and/or service teams based on customer needs, service calls, or predetermined routes.</li><li>
Monitor and track the location of drivers in real-time using GPS or other tracking software.</li><li>
Maintain detailed records of service calls, route changes, and other dispatch-related data in the system.</li><li>
Communicate with drivers, field staff, and customers to ensure accurate delivery and/or service completion.</li><li>
Respond to doctor inquiries, providing updates on the status of services.</li><li>
Troubleshoot and resolve any operational issues that arise during the dispatching process.</li><li>
Ensure compliance with all safety regulations and company policies.</li><li>
Prepare daily reports for management, summarizing service and dispatch activities.</li></ul>
Qualifications:<ul><li>
High School Diploma or equivalent; additional education or certifications in logistics or transportation management is a plus.</li><li>
Proven experience as a Dispatcher or in a similar role.</li><li>
Strong communication skills, both verbal and written.</li><li>
Proficiency in using Microsoft Excel.</li><li>
Ability to multitask, prioritize, and manage time effectively in a high-pressure environment.</li><li>
Strong problem-solving skills and attention to detail.</li><li>
Ability to work Monday to Fridays from 8am to 5pm.</li><li>
Familiarity with local geography and traffic patterns.</li></ul>
Preferred Skills:<ul><li>
Bilingual in Spanish is a plus.</li></ul></div>

South Glens falls Central School District

<div>The district has an anticipated vacancy for a dispatcher.
DISTINGUISHING FEATURES OF THE CLASS:
This is a competitive Civil Service position which requires the applicant to be on a current Civil Service List for School Bus Dispatcher, or be able to complete the required examination. Position provides assistance and support to the Transportation Supervisor. The work is performed under the general supervision of the Transportation Supervisor. In addition, related work shall be assigned as required by the Transportation Supervisor or Central Office Administration.
Reports to: School Business Administrator/Transportation Supervisor
Description:
<ul><li>Establishes and reviews bus routes, trains new drivers, dispatches buses to provide safe and timely transportation to children</li>
<li>Drive bus</li>
<li>Establish bus routes</li>
<li>Call subs when drivers are absent</li>
<li>Train and test new drivers</li>
<li>Check and approve time cards for accuracy</li>
<li>Collect maintenance records from bus mechanics</li>
<li>Collect proper records for bus drivers' folders to comply with the laws of 19A and the state education department</li>
<li>Performs other related duties as assigned</li>
</ul> 
Civil Service Title: Dispatcher</div>

CrossCountry Freight Solutions

<div>Job Title:
Dispatcher
Department:
Dallas TX
Job Status:
No
Compensation:
Reports to:
Patrick Hennen (SUP_011599)
Direct Reports:
No
COMPANY OVERVIEW
CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, &amp; Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!
JOB TITLE: Dispatcher
 
DEPARTMENT: Operations
 
JOB STATUS: Non-Exempt
 
SHIFT: Monday-Friday (10am-6pm)
 
WAGE: $25.00/hr
 
REPORTS TO: Service Center Manager
 
DIRECT REPORTS: No
COMPANY OVERVIEW
CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, &amp; Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!
JOB SUMMARY
We are seeking a tech savvy and organized dispatcher to join our team. This will be a regional dispatcher role responsible for coordinating pick-up and delivery of freight accurately and efficiently for three of our locations in Texas. They will utilize our company&rsquo;s technology system to process and close driver trips while supporting the operations team with administrative tasks.
ESSENTIAL JOB DUTIES
<ul><li>Plans and implements methods and procedures for efficient pickup and delivery of freight.
</li><li>Verifies accuracy of pick-up orders placed by Customer Service Representatives.
</li><li>Maintain and facilitate communication with drivers to ensure optimum operational efficiency.
</li><li>Communicates with Operations and Customer Service Representative personnel to resolve operational and freight issues.
</li><li>Other duties as assigned
</li></ul>MINIMUM REQUIREMENTS
<ul><li>At least 18 years of age
</li><li>Able work irregular hours when necessary.
</li><li>Knowledge of the city/urban literacy
</li><li>Detailed oriented, analytical, and time management skills
</li><li>Excellent communication and problem-solving skills
</li><li>Previous forklift experience preferred
</li></ul>BENEFITS
<ul><li>Medical, Dental, Vision, and Life Insurance
</li><li>PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
</li><li>401k Retirement Plan
</li><li>Biweekly Pay
</li></ul>#CCADM
BENEFITS:
<ul><li>Medical, Vision, Dental, Supplemental, and Life Insurances available.
</li></ul><ul><li>Paid time off, paid holidays, paid community volunteer time
</li></ul><ul><li>401k retirement plan</li></ul></div>

Tech24

<div>The Dispatcher is the central hub of communication between the Customer and Technician. The position will require you to answer phone calls, and then communicate effectively with the necessary Technicians in response to the request. The Dispatcher ensures that the appropriate Technician is routed accurately to the correct location at the requested time; ensuring prompt, courteous, and efficient service to all Customers. The ideal Dispatcher must remain calm, clear, and in control at all times. The Dispatcher must be dependable and able to work efficiently in a fast-paced and continuously changing environment. 
Duties:<ul><li>
Dispatches service jobs to the technician&rsquo;s board.</li><li>
Routs technician&rsquo;s schedules.</li><li>
Calls customers with appointment times.</li><li>
Provides the highest level of service to the Customer.</li><li>
Professionally communicates the service needed to Customers and Technicians.</li><li>
Distributes calls in a way that maximizes company productivity but with a focus on good departmental fairness.</li><li>
Establishes follow-ups with the department of any jobs that require a return visit.</li><li>
Quickly and efficiently learns the dispatch software in the Company&rsquo;s business system.</li><li>
Provides positive interactions with our Technicians and the administrative staff.</li><li>
Provides back up when the Branch Manager is out of the office.</li><li>
Works rotational on-call as needed.</li></ul> 
Requirements:<ul><li>
High school diploma/GED or the equivalent.</li><li>
Minimum of 3 years of dispatching experience.</li><li>
Previous dispatching experience in the HVAC and/or food service industry is a plus.</li><li>
Detailed, dependable and honest professional with the ability to type quickly and accurately.</li><li>
Proficient customer service skills.</li><li>
Excellent verbal and written communications skills.</li><li>
Proficient computer skills.</li><li>
Ability to multitask is a must.</li><li>
Must be motivated, a self-started, and able to follow through on duties and assignments with minimal supervision.</li><li>
Must be able to work rotational on-call as needed.</li></ul> 
Benefits:<ul><li>
Top pay for experience</li><li>
Full benefit package including medical, vision, and dental insurance</li><li>
Paid vacation, sick days and holidays</li><li>
401(k) retirement savings plan</li></ul> 
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/</div>

Dispatcher - Euless, Texas

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