field service dispatcher

Nextech

<div>
 
 Be the Heart of the Operation - Join Nextech as a Dispatcher!
 
 
 
 Are you ready to be part of a team that keeps the wheels turning and the service flowing? At
 
 Nextech
 
 , we&rsquo;re not just building a company &mdash; we&rsquo;re building a movement. For more than 30 years, we&rsquo;ve led the way in HVAC/R services across the country, driven by our values of
 
 Quality, Integrity, and Value
 
 . With
 
 2,000+ team members
 
 and growing, we&rsquo;re proud to be
 
 America&rsquo;s largest HVAC/R service provider
 
 &mdash; and we&rsquo;re just getting started.
 
 
 Behind every great technician is a rock-solid support system &mdash; and that&rsquo;s where
 
 you
 
 come in. As a
 
 Dispatcher
 
 , you&rsquo;ll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart.
 
 
 
 If you&rsquo;re organized, proactive, and thrive in a fast-paced environment &mdash; this is your opportunity to shine.
 
 
 
 As a Dispatcher at Nextech, you&rsquo;ll be the linchpin of field service operations. You&rsquo;ll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way.
 
 
 Your responsibilities will include
 
 
 <ul>
 <li>
 Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date
 </li>
 <li>
 Communicating service updates, customer needs, and schedule changes to technicians and management
 </li>
 <li>
 Tracking service history, updates, and customer communications in the database
 </li>
 <li>
 Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work
 </li>
 <li>
 Verifying technician check-ins/outs and confirming IVR compliance
 </li>
 <li>
 Ensuring technicians have the correct parts and POs to complete jobs successfully
 </li>
 <li>
 Providing world-class support to internal teams and customers &mdash; always with professionalism and urgency
 </li>
 <li>
 Collaborating with Regional Service Managers to clear and schedule new calls
 </li>
 <li>
 Managing data entry, purchasing, and internal support for your assigned region
 
 
 
 </li>
 </ul>
 This is a role that requires precision, adaptability, and a strong commitment to excellence.
 
 
 We believe when you take care of your people, they take care of everything else. Here&rsquo;s what sets us apart
 
 
 
 Professional Growth
 
 Paid training, certification support, and education reimbursement
 
 
 
 Outstanding Benefits
 
 
 
 <ul>
 <li>
 Multiple health plans, including a FREE employee-only option
 </li>
 <li>
 Dental and vision coverage starting after just 30 days
 </li>
 <li>
 FREE life insurance equal to your annual salary
 </li>
 <li>
 401(k) with 50% company match on the first 6%
 </li>
 <li>
 Optional supplemental coverage for life, disability, accidents, and critical illness
 
 
 
 </li>
 </ul>
 
 Generous Time Off
 
 
 
 <ul>
 <li>
 Seven paid holidays plus Paid Time Off
 </li>
 <li>
 Exclusive discounts on travel, auto, dining, and more
 
 
 
 </li>
 </ul>
 USD $25.00/Hr.
 
 
 USD $29.00/Hr.
 
 
 We&rsquo;re searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks.
 
 
 <ul>
 <li>
 Previous dispatch experience (service industry preferred)
 </li>
 <li>
 High-level computer skills, especially in Excel
 </li>
 <li>
 Excellent organizational and time-management skills
 </li>
 <li>
 Strong sense of urgency and ability to prioritize tasks effectively
 </li>
 <li>
 Top-notch communication skills &mdash; written and verbal
 </li>
 <li>
 Team-first attitude with a solution-focused mindset
 </li>
 <li>
 Ability to thrive in a fast-paced, deadline-driven environment
 </li>
 <li>
 Detail-oriented with a sharp focus on accuracy and follow-through
 
 
 
 </li>
 </ul>
 This role is office-based and requires the ability to
 
 
 <ul>
 <li>
 Continuously able to work in office environment
 </li>
 <li>
 Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
 </li>
 <li>
 Continuously able to sit at a computer for up to 8 hours
 </li>
 <li>
 Able to alternate between sitting and standing, as needed throughout the day
 </li>
 <li>
 Continuously requires vision, hearing, twisting, and talking
 </li>
 <li>
 Occasionally able to lift up to 15 lbs
 </li>
 <li>
 Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
 </li>
 <li>
 Rarely requires climbing
 </li>
 </ul>
</div>

Dispatcher

<div>Overview:<div></div> 
Be the Heart of the Operation &ndash; Join Nextech as a Dispatcher! 
Are you ready to be part of a team that keeps the wheels turning and the service flowing? At Nextech, we&rsquo;re not just building a company &mdash; we&rsquo;re building a movement. For more than 30 years, we&rsquo;ve led the way in HVAC/R services across the country, driven by our values of Quality, Integrity, and Value. With 2,000+ team members and growing, we&rsquo;re proud to be America&rsquo;s largest HVAC/R service provider &mdash; and we&rsquo;re just getting started. 
Behind every great technician is a rock-solid support system &mdash; and that&rsquo;s where you come in. As a Dispatcher, you&rsquo;ll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart. 
If you&rsquo;re organized, proactive, and thrive in a fast-paced environment &mdash; this is your opportunity to shine.
What You&rsquo;ll Be Doing:

As a Dispatcher at Nextech, you&rsquo;ll be the linchpin of field service operations. You&rsquo;ll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way. 
Your responsibilities will include:<ul><li>
Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date</li><li>
Communicating service updates, customer needs, and schedule changes to technicians and management</li><li>
Tracking service history, updates, and customer communications in the database</li><li>
Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work</li><li>
Verifying technician check-ins/outs and confirming IVR compliance</li><li>
Ensuring technicians have the correct parts and POs to complete jobs successfully</li><li>
Providing world-class support to internal teams and customers &mdash; always with professionalism and urgency</li><li>
Collaborating with Regional Service Managers to clear and schedule new calls</li><li>
Managing data entry, purchasing, and internal support for your assigned region</li></ul>
This is a role that requires precision, adaptability, and a strong commitment to excellence.
What Makes Nextech Different?:

We believe when you take care of your people, they take care of everything else. Here&rsquo;s what sets us apart: 
Professional Growth: Paid training, certification support, and education reimbursement 
Outstanding Benefits:<ul><li>
Multiple health plans, including a FREE employee-only option</li><li>
Dental and vision coverage starting after just 30 days</li><li>
FREE life insurance equal to your annual salary</li><li>
401(k) with 50% company match on the first 6%</li><li>
Optional supplemental coverage for life, disability, accidents, and critical illness</li></ul>
Generous Time Off:<ul><li>
Seven paid holidays plus Paid Time Off</li><li>
Exclusive discounts on travel, auto, dining, and more</li></ul>
Min Compensation: USD $18.00/Hr. Max Compensation: USD $26.00/Hr. What We&rsquo;re Looking For:

We&rsquo;re searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks.<ul><li>
Previous dispatch experience (service industry preferred)</li><li>
High-level computer skills, especially in Excel</li><li>
Excellent organizational and time-management skills</li><li>
Strong sense of urgency and ability to prioritize tasks effectively</li><li>
Top-notch communication skills &mdash; written and verbal</li><li>
Team-first attitude with a solution-focused mindset</li><li>
Ability to thrive in a fast-paced, deadline-driven environment</li><li>
Detail-oriented with a sharp focus on accuracy and follow-through</li></ul>
Physical Requirements:

This role is office-based and requires the ability to:<ul><li>
Continuously able to work in office environment</li><li>
Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer</li><li>
Continuously able to sit at a computer for up to 8 hours</li><li>
Able to alternate between sitting and standing, as needed throughout the day</li><li>
Continuously requires vision, hearing, twisting, and talking</li><li>
Occasionally able to lift up to 15 lbs</li><li>
Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching</li><li>
Rarely requires climbing</li></ul></div>

ARS/Rescue Rooter

<div><div>Pay: $18 &ndash; $25 per hour (depending on experience and schedule availability) 
Schedule: Flexible Part-Time Scheduling Available 
Part-time</div><div></div><div> 
Join ARS Rescue Rooter of Orlando, a member of American Residential Services (ARS), the nation&rsquo;s largest provider of residential HVAC, plumbing, and electrical services with more than 7,000 team members and over 45 years of experience serving homeowners across the country.</div><div>
We are seeking a highly organized Part-Time HVAC Dispatcher to support our residential HVAC service operations out of Sanford, FL. This role plays a key part in coordinating technician schedules, routing calls, and supporting customer appointment flow throughout the day.</div><div></div><div> 
We offer scheduling flexibility based on the experience, abilities, and availability of the candidate hired for the role.</div><div></div><div> 
What We Offer</div><ul><li>
Weekly pay via direct deposit</li><li>
Paid training and onboarding</li><li>
Insurance available after 31 days for qualifying employees</li><li>
Low-cost medical plans available</li><li>
Dental, vision, HSA/FSA</li><li>
401(k) with company match</li><li>
Clean office environment with strong team culture</li><li>
Career growth opportunities within a national service network</li><li>
Flexible scheduling options</li></ul><div> 
As a HVAC Dispatcher, you will:</div><ul><li>
Dispatch HVAC service technicians efficiently to meet customer appointment times</li><li>
Manage incoming service requests and schedule heating and air conditioning service calls</li><li>
Coordinate technician routing and job assignments to maximize efficiency</li><li>
Monitor call flow through the HVAC service platform and dispatch system</li><li>
Communicate with technicians and customers regarding appointment updates and routing changes</li><li>
Support field teams throughout the day by adjusting schedules and resolving routing issues</li><li>
Maintain accurate scheduling and ensure technicians remain productive throughout the day</li></ul><div>
This is a fast-paced, in-office dispatcher position supporting residential HVAC service operations.</div><div> 
What You Need</div><ul><li>
Prior experience in dispatch, scheduling, or call center environments preferred</li><li>
Experience coordinating field service teams (HVAC or home services preferred)</li><li>
Strong communication, multitasking, and organizational skills</li><li>
Familiarity with local geography and routing preferred</li><li>
Proficiency in Microsoft Office and multi-line phone systems</li><li>
Ability to work in a fast-paced office environment</li><li>
Flexible availability based on business needs and scheduling options</li></ul><div></div><div> 
This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.</div></div>

Part-Time Dispatcher - Skilled Trades

TNI Telecom

An IT consulting company based in North America is currently looking for a Client Services Coordinator/ Dispatcher in Pakistan to Work from Home for part-time. The candidate Should have strong communication skills in English and a basic level of computer literacy with good keyboard skills are required in order to provide outstanding support services to clients via phone, chat, and email. Applicant must also have a backup for power failure issues &amp; permanent and fast internet connection. Please keep in mind that your working hour will be evening or nighttime in Pakistan. If interested please send your resume.Responsiblities include:-<ul><li>Scheduling and dispatching Field engineers to appropriate locations according to schedules, customer requests or immediate needs.</li><li>Relaying information such as work orders or other messages to and from co workers, field people, supervisors.</li><li>Speaking with supervisors or customers to resolve problems, requests for services or equipment.</li></ul>Skills &amp; Qualifications :-<ul><li>Excellent communication skills to collaborate with others under any type of condition</li><li>Excellent clerical and organizational skills to keep track of schedules, routes , ETAs, and Timely follow ups.</li><li>Knowledge of computers for scheduling and other dispatching duties</li><li>Ability to multitask with different, and sometimes conflicting, events happening at the same time</li><li>Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances</li><li>Ability to relay information in a fast-paced environment</li></ul>Timings for this position is 12:00 PM to 5:00 PM CST ( Pakistan time. 10:00 PM to 03: 00 AM Please apply only if these time works for you.Job Type: Part-time Part-time hours: 30 per weekPay: Rs28,000.00 - Rs45,000.00 per monthWork Location: Remote

Client Service Coordinator/dispatcher - Remote Job (PART TIME)

Peaden Air Conditioning, Plumbing & Electrical

<div>
 
 
 
 Must reside in FL or AL
 
 
 
 Hours: 5:00 PM &ndash; 10:00 PM CST
 
 
 
 
 
 Required: 2+ Years ServiceTitan Experience | 2+ Years Dispatching Experience
 
 
 
 Why Work for Peaden?
 
 
 You're the best - and you want to join a team that appreciates you, where you can create your own opportunities.
 
 
 We keep growing because we only hire the best, and our customers love us for it. We've been serving the Panhandle for decades. You've probably seen our trucks and our ads - but what you don't know is what it's like to be part of a team like this.
 
 
 We don't cut corners. We invest in training. We value professionalism. And we recognize performance.
 
 
 People come to us looking for a job. They stay because they find a fulfilling career with room to grow.
 
 
 Position Overview
 
 
 Peaden is seeking a
 
 Part-Time Evening Dispatcher
 
 to support our service operations during peak evening hours.
 
 
 
 This Role Requires Someone Who Is
 
 
 
 <ul>
 <li>
 Self-sufficient and dependable
 </li>
 <li>
 Experienced in ServiceTitan
 </li>
 <li>
 Skilled at making quick, confident decisions
 </li>
 <li>
 Calm under pressure
 </li>
 <li>
 An excellent communicator
 
 
 </li>
 </ul>
 You will be responsible for evaluating service calls, prioritizing urgency, and dispatching the right technician to the right job - ensuring an exceptional customer experience.
 
 
 Schedule
 
 
 <ul>
 <li>
 Part-Time
 </li>
 <li>
 5:00 PM &ndash; 10:00 PM CST
 </li>
 <li>
 Evening shift
 
 
 </li>
 </ul>
 
 Required Qualifications (Non-Negotiable)
 
 
 
 <ul>
 <li>
 3+ years of hands-on experience using ServiceTitan
 </li>
 <li>
 2+ years of dispatching experience in the home services industry
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Ability to think quickly and make sound decisions in real time
 </li>
 <li>
 High attention to detail
 </li>
 <li>
 Ability to work independently with minimal supervision
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 <ul>
 <li>
 Evaluate incoming service calls and prioritize based on urgency
 </li>
 <li>
 Dispatch the appropriate technician to each job
 </li>
 <li>
 Communicate detailed, accurate job information to field technicians
 </li>
 <li>
 Update customers on technician arrival times and progress
 </li>
 <li>
 Document and manage service calls within ServiceTitan
 </li>
 <li>
 Maintain clear communication between technicians, CSRs, and management
 </li>
 <li>
 Participate in ongoing training and development
 
 
 </li>
 </ul>
 Equipment Provided
 
 
 <ul>
 <li>
 Company-provided laptop
 </li>
 <li>
 Company-provided headset
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Competitive pay based on experience
 </li>
 <li>
 Medical, dental, and vision insurance
 </li>
 <li>
 Company-paid long-term disability and life insurance
 </li>
 <li>
 PTO starting your first day
 </li>
 <li>
 Paid holidays after 90 days
 </li>
 <li>
 Paid parental leave after 1 year
 </li>
 <li>
 401(k) with company match
 </li>
 <li>
 A team-oriented, family culture
 
 
 </li>
 </ul>
 Who Succeeds in This Role?
 
 
 
 Someone Who
 
 
 
 <ul>
 <li>
 Thrives in a fast-paced environment
 </li>
 <li>
 Can juggle multiple calls and priorities
 </li>
 <li>
 Stays calm under pressure
 </li>
 <li>
 Communicates clearly and professionally
 </li>
 <li>
 Takes ownership of their shift
 
 
 </li>
 </ul>
 If you're looking for more than just a job - if you want to be valued and make a real impact - this is your opportunity.
 
 
 If this sounds like you, apply today and learn more about Peaden at www.peaden.com.
 
 
 <ul>
 <li>
 Peaden provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation
 
 
 </li>
 </ul>
 Any conditional offer will be subject to background check, MVR, and drug screen. DFWP
</div>

Part-Time Evening Dispatcher (Remote)

Robust Support and Solutions

We&rsquo;re Hiring: DispatcherKarachi | PECHS Block 6 (Fortune Tower)8:00 PM &ndash; 5:00 AM (Night Shift) | 5 Days a Week | On-siteAre you highly organized, detail-oriented, and thrive in a fast-paced environment? We&rsquo;re looking for a skilled Dispatcher to join our team and play a key role in coordinating daily operations and keeping everything running smoothly.Job Summary:As a Dispatcher, you&rsquo;ll manage schedules, coordinate field teams and drivers, and ensure timely communication between staff and customers. Your ability to multitask and stay accurate under pressure will be essential to success in this role.Key Responsibilities<ul><li>Schedule and dispatch drivers/technicians to appropriate locations</li><li>Monitor routes and adjust schedules to improve efficiency</li><li>Communicate updates, instructions, and support to field teams</li><li>Track job progress and ensure timely completion</li><li>Handle incoming calls, service requests, and customer inquiries</li><li>Maintain accurate dispatch records, logs, and reports</li><li>Coordinate with management to resolve delays or emergencies</li><li>Ensure compliance with company policies and safety regulations</li></ul>Qualifications<ul><li>High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s preferred)</li><li>Proven experience as a dispatcher or similar role</li><li>Strong communication and multitasking skills</li><li>Proficiency in Microsoft Office (Excel, Outlook) and dispatch tools</li><li>Ability to work under pressure and make quick decisions</li><li>Excellent problem-solving and organizational skills</li></ul>What We Offer<ul><li>Competitive salary</li><li>Stable night shift schedule</li><li>Professional and collaborative work environment</li><li>Growth opportunities</li></ul>Apply NowSend your resume to ashahed@robustsns.com and be part of a team that turns insights into impact!Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you willing to do an ONSITE, night shift (8pm-5am, 6 days a week)?</li><li>Please share your current/ last drawn salary and your salary expectations for this role?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Dispatcher/ Fleet Management/ Vendor Management: 2 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Trusted Heating & Cooling Solutions, Inc.

<div>We're Trusted Heating &amp; Cooling Solutions, Inc., and we're searching for a motivated full-time Dispatcher - Customer Service Representative to join our team in Pinckney, MI! If you enjoy balancing communication, coordination, and customer care, this position offers the variety and responsibility you've been looking for. 
WHAT WE OFFER:
Pay:<ul><li>
$25-$35 per hour, plus bonuses</li></ul>
Schedule:<ul><li>
7:30 am - 4:00 pm</li></ul> 
YOUR ROLE AS A DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE:<ul><li>
Respond to incoming calls, emails, and messages from residential and commercial customers with professionalism and care</li><li>
Schedule and dispatch HVAC technicians for service calls, system installations, and routine maintenance</li><li>
Maintain and adjust the daily dispatch schedule to ensure peak efficiency across the team</li><li>
Communicate clearly with field crews regarding job updates, priority changes, and urgent service needs</li><li>
Assist with administrative responsibilities, including warranty submissions, rebate processing, and permit documentation</li></ul> 
BENEFITS:<ul><li>
Health</li><li>
Dental</li><li>
Vision</li><li>
Life</li><li>
PTO</li><li>
401(k) with company match</li><li>
Short- and long-term disability</li><li>
Bonus structure</li><li>
Company parties</li><li>
Company vehicle</li><li>
Company iPad</li><li>
Uniforms</li><li>
Growth opportunities</li></ul> 
OUR IDEAL DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE:<ul><li>
Strong organizational skills with the ability to manage multiple priorities simultaneously</li><li>
Ability to remain calm and solution-oriented in fast-paced or high-volume situations</li><li>
Possess a genuine passion for delivering outstanding customer experiences</li></ul>
While not mandatory, having 2+ years of experience in a dispatcher, customer service, or administrative role is a plus, particularly in the HVAC or trades industry. 
OUR IMPACT:
Trusted Heating &amp; Cooling Solutions is a highly regarded HVAC company proudly serving the greater Ann Arbor community with honesty, skill, and a genuine commitment to our customers. We are recognized for our exceptional workmanship, state-of-the-art equipment, and a service approach that emphasizes personalization, reliability, and transparency. Unlike other companies, our team consists of dedicated, full-time professionals who take pride in their work and support one another through every project.
When you join Trusted, you become part of a workplace that values your expertise, fosters your development, and encourages your input. We offer competitive pay, outstanding benefits, and a collaborative culture that makes each day at work enjoyable. If you're looking to grow your career with a team that prioritizes quality and truly cares about its members, you'll feel right at home with us.
Apply now! Our initial application is easy and mobile-friendly.</div>

Dispatcher - Customer Service Representative

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Dispatcher

Dispatcher

Part-Time Dispatcher - Skilled Trades

Client Service Coordinator/dispatcher - Remote Job (PART TIME)

Part-Time Evening Dispatcher (Remote)

Dispatcher

Dispatcher - Customer Service Representative