field service manager

Rivian

<div>
 
 About Rivian
 
 
 
 Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
 
 
 As a company, we constantly challenge what&rsquo;s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
 
 
 
 Role Summary
 
 
 
 The Senior Manager, Regional Field Service will be responsible for regional service strategy and overdelivering on the customer experience at our service locations. This role will require establishment of high standards of performance and operational excellence, as well as management of regional operations. Areas requiring direct oversight by this role will include vendor management, risk management and mitigation. This role is field-based and will require travel throughout the region. The ideal candidate will have proven success in managing high performing teams across a regional or national footprint.
 
 
 This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement across the organization. Demonstrated leadership in the region for day-to-day management of high performing, high profile service centers in a dynamic environment. This role will require extensive traveling, operational excellence, creative and data-driven problem solving. This role will also serve as the liaison between regional service centers and HQ based teams for the purpose of training, process standardization, continuous improvement and escalations.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment
 </li>
 <li>
 Lead and manage local operations on the ground with a servant-leadership, hands-on mindset
 </li>
 <li>
 Execute launch strategy for new service locations in region
 </li>
 <li>
 Execute on deliverables, milestone reports, open action items and risk mitigation plans
 </li>
 <li>
 Support and implement regional service and parts plans and initiatives
 </li>
 <li>
 Lead and drive quality and improvement in the region to deliver on all key performance indicators
 </li>
 <li>
 Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking
 </li>
 <li>
 A highly effective steward of company resources
 </li>
 <li>
 Manage operational execution and ensure brand standards are met in accordance with company policies
 </li>
 <li>
 Responsible for operational excellence in the region
 </li>
 <li>
 Promote an environment of personal growth and accountability
 </li>
 <li>
 Manage complex field challenges and collaborate with SME&rsquo;s
 </li>
 <li>
 Manage your regional book of business including but not limited to P&amp;L responsibility and customer satisfaction metrics
 </li>
 <li>
 Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals
 </li>
 <li>
 Maintain market policy awareness and business development strategy as needed for the territory assigned
 </li>
 <li>
 This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred
 </li>
 <li>
 Bachelor&rsquo;s Degree or equivalent field experience
 </li>
 <li>
 Experience in leading teams in an automotive, high tech or similar environment
 </li>
 <li>
 Proven success in driving service requirements in a matrix organization
 </li>
 <li>
 Must possess a valid driver&rsquo;s license, with a clean driving record
 </li>
 <li>
 Experience managing multiple projects across varying geographic locations simultaneously
 </li>
 <li>
 Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment
 </li>
 <li>
 Experience in a startup environment and scaling teams is a plus
 </li>
 <li>
 Ability to travel within and occasionally outside of your region
 </li>
 <li>
 Strong written and communications skills
 </li>
 <li>
 High attention to detail
 </li>
 <li>
 Strong bias for action
 </li>
 <li>
 Experience working in start-up environments preferred
 </li>
 <li>
 Experience in leading automotive or high-tech team-orientated, fast-paced work environment
 </li>
 <li>
 Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred
 </li>
 <li>
 Must possess a valid driver's license and clean driving record
 </li>
 <li>
 Minimum age of 21
 </li>
 <li>
 No driving related suspensions or revocation of Driver License (within a 3-5 year period)
 </li>
 <li>
 Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred
 </li>
 <li>
 Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
 </li>
 <li>
 Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
 </li>
 <li>
 Ability to read and speak fluent English
 </li>
 <li>
 Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
 </li>
 <li>
 Required to, communicate using telephone and/or email
 
 
 </li>
 </ul>
 
 Pay Disclosure
 
 
 
 The salary range for this role is
 
 $143,700 - $179,600
 
 for California (Non-Bay Area) based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee&rsquo;s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.
 
 
 The successful candidate may be eligible for annual performance bonus and equity awards.
 
 
 We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian&rsquo;s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.
 
 
 You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than 6/1/26.
 
 
 
 Equal Opportunity
 
 
 
 Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
 
 
 Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
 
 
 
 Candidate Data Privacy
 
 
 
 Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (&ldquo;Candidate Personal Data&rdquo;). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
 
 
 Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian&rsquo;s service providers, including providers of background checks, staffing services, and cloud services.
 
 
 Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
 
 
 
 Please note that we are currently not accepting applications from third party application services.
 
</div>

Regional Service Operations Manager

Helios HVACR Services, LLC

<div>HVAC/R Service Managers will oversee daily area operations and manage technicians to ensure we meet our customers' needs within their required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. The number of field staff will vary by state.

What Sets Helios Apart:
<ul>
<li>Health benefits start DAY ONE (includes an employee-only ZERO cost option)</li>
<li>401K with company match</li>
<li>Very generous PTO policy &ndash; in addition to paid holidays</li>
<li>Career growth opportunities, promote from within culture</li>
<li>Incredible bonus and recognition programs</li>
<li>Company vehicle, fuel card, smart phone, and uniforms</li>
<li>Continuing education course offered on Helios University</li>
</ul>
What Helios Needs From You:
<ul>
<li>Lead a team and manage team communication, ensuring all parties are aware of needed information</li>
<li>Provide the highest level of professionalism, communication, and integrity to our customers</li>
<li>Manage Supervisors, Technicians and assess training needs by selecting training programs for team members</li>
<li>Participate in the hiring, training, and coaching of field staff</li>
<li>Maintain stock, parts, tools, and safety equipment in the vehicle</li>
</ul>
What Sets You Apart:
<ul>
<li>5+ years of HVAC field experience</li>
<li>Previous experience in service management roles</li>
<li>Universal EPA certification</li>
<li>Valid driver's license</li>
<li>Knowledge with advance principles of air conditioning, refrigeration, and heating</li>
<li>Excellent written, verbal, and interpersonal skills</li>
<li>Basic computer skills for iPad/cell phone communication and documentation</li>
</ul>
Helios determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $95,000 to $105,000 annually. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.
<ul><li>Helios is an equal opportunity employer. The company provides equal opportunity to qualified persons without regard to race, color, creed, religion, sex, national origin, age, disability, medical condition, genetic characteristics, veteran status, citizenship, ancestry, marital status, gender, or any other characteristic protected by federal, state, or local law. This nondiscrimination policy extends to all terms, conditions, and privileges of employment.</li></ul>

#LI-JM3</div>

Commercial HVAC/R Service Manager

Fluence Energy

<div>Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com .
Job Description:
Role Overview
The Area Services Manager serves as the primary service and support interface for Fluence Energy Storage projects across a defined region. This role spans multiple project life-cycle phases, from commissioning through post-COD operations, and plays a critical role in ensuring safe, reliable, and high-quality service delivery.
The Area Services Manager partners closely with customers, field technicians, internal teams, and third-party service providers to resolve issues, manage escalations, and drive operational excellence across Fluence-managed assets. This position may be based in Arlington, VA or remotely within the Continental U.S., with significant travel required.
Key Responsibilities
<ul><li>Serve as the primary service relationship owner for assigned customers, ensuring clear communication and execution aligned with contractual obligations
</li><li>Act as the escalation point for technical issues involving customers and Fluence field technicians
</li><li>Support Energy Storage projects across commissioning, operations, and post-COD phases
</li><li>Drive and support O&amp;M service performance across key metrics, including safety, financial performance, and maintenance
</li><li>Identify operational and technical issues impacting project or service performance and lead resolution efforts using structured problem-solving approaches
</li><li>Support and facilitate root cause analysis and management of change activities
</li><li>Coordinate proactive and reactive maintenance activities in alignment with asset management strategies
</li><li>Manage and coordinate third-party service providers to ensure safe and effective execution of O&amp;M services
</li><li>Support the development and deployment of asset management and service strategies for customer assets
</li><li>Lead and support technical training efforts for asset owners and third-party service providers
</li><li>Partner cross-functionally to support reporting, analytics, and continuous improvement initiatives
</li></ul>Required Qualifications and Experience
<ul><li>Bachelor&rsquo;s degree required; strong preference for a technical discipline (e.g., Electrical, Mechanical, Civil Engineering, or related STEM field)
</li><li>10+ years of experience within electric utilities or independent power producers (generation, operations, or technical roles)
</li><li>Demonstrated experience leading safety initiatives in an operational or field-based environment
</li><li>Proven technical troubleshooting and analytical problem-solving skills
</li><li>Strong verbal and written communication skills with the ability to engage multiple stakeholder groups
</li><li>Experience managing complex customer relationships and issue escalations
</li><li>Understanding of financial and business performance considerations related to service delivery
</li><li>Willingness and ability to travel up to 50%
</li><li>Ability to meet physical requirements associated with site and field support
</li></ul>Additional Skills
<ul><li>Experience with income statement management and budget development
</li><li>Familiarity with NetSuite or comparable financial/reporting platforms
</li><li>Experience negotiating and managing third-party service contracts
</li><li>Background in project management and cross-functional coordination
</li><li>Business process management experience, including reporting, work execution, procure-to-pay, and change management
</li><li>SCADA and/or MODBUS experience
</li><li>Experience supporting battery energy storage systems or renewable energy assets
</li></ul>Our Culture
At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.
Unleash Voices
We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.
Customer Fluent
Our customers are at the heart of everything we do. We&rsquo;re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.
Infinite Impact
We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.
All In
We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.
Equal Opportunity Employer
 
At Fluence, we believe great teams are built on a collaborative and connected culture. We&rsquo;re proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other status protected by law.
Work Authorization
 
To join our team, you&rsquo;ll need to be legally authorized to work in the United States at the time of application and throughout your employment, without the need for employer sponsorship. Please note that Fluence does not sponsor work visas for this position.</div>

Area Service Manager

<div><div><div><div><div>Posted: 13/03/2026</div>
<div>Closing Date: 30/04/2026</div>
<div>Job Type: Permanent - Full Time
</div><div>Location: Scottsdale
</div><div>Job Category: Business Development
</div><div>TAE Aerospace is a global aerospace company providing maintenance services for some of the most powerful, exciting and important defense and commercial aircraft platforms in the world. We are also proud of our encouraging and supportive team environment that ensures we all work together within a genuine high-performance culture.
TAE is part of the ASDAM Group and is a leading sovereign defense, advanced manufacturing and sustainment company. It provides end-to-end capability across design, engineering, manufacturing, assembly and sustainment. ASDAM includes Marand, TAE Aerospace, Rosebank Engineering, Levett Engineering and Quickstep.
</div><h4 class="jobSectionHeader">Job Description</h4>
<div>The PT6A Field Service and Technical Support Manager is responsible for:
 Assessing market dynamics and delivering appropriate advice to maintain / expand market share and develop appropriate sales strategies.
 Understanding the company&rsquo;s fit in the big data environment, including engaging industry experts to complement internal development activities
 Assisting in the development of annual sales targets that align to TAE strategy
To seek out new Field service and sales opportunities from within the aviation sector for TAE&rsquo;s Commercial products
Managing customer relations to &lsquo;wow&rsquo; the customer
Work closely with TAE operational and sales departments to identify and take advantage of opportunity within TAE&rsquo;s strategic market sectors both in the US and overseas
To establish and maintain relationships with industry influencers and key strategic partners
Demonstrate an entrepreneurial business culture and spirit across TAE
Capture all current and new sales leads with in the company&rsquo;s CRM
Represent the business at selected trade and industry events to foster development of the commercial business&rsquo; product and brand.
Assist with actioning the marketing and promotional activities at tradeshows
 Offer exceptional on-call and field service to new and existing customers 
</div><h4 class="jobSectionHeader">Desired Skills and Experience</h4>
<div>Essential
<ul><li>Experience working in an MRO, sales and field service capacity</li>
<li>Minimum 2 years of field service and or sales experience in an aircraft MRO environment</li>
<li>Demonstrated field service and or sales discipline experience with an aviation maintenance/ manufacturing company.</li>
<li>Mobile, self motivated and able to work independently</li>
<li>An entrepreneurial spirit with an innovative nature.</li>
<li>Able to demonstrate the communication skills required to clearly articulate visions, issues and outcomes.</li>
<li>Demonstrated ability to work with confidential information and exercise the highest degree of discretion.</li>
<li>Relevant sales and field service-related training.</li>
<li>Commercial acumen, intellect and a professional in their field, who is seen as a valued advisor and business partner by his/her manager and colleagues.</li>
<li>Excellent verbal and written communication skills, able to articulate views convincingly, and to influence others to adopt their course of action.</li>
<li>Must be able to demonstrate a proven commitment to being part of a team-oriented organization seeking continuous improvement, in an open and &lsquo;no surprises&rsquo; manner.</li>
<li>Great negotiator and deal seeker.</li>
<li>Mobile and can cope with change.</li>
<li>An innovator and thinker</li>
</ul>
Desirable
<ul><li>Budgeting, reporting or analysis experience with maintenance, engineering, or manufacturing enterprise.</li>
<li>Demonstrated technical, maintenance or engineering experience in an aviation maintenance and/or engineering environment.</li>
<li>Broad knowledge of and experience in management practices involved with heavily regulated working environments/industries.</li></ul></div></div></div></div></div>

PT6A Field Service and Technical Support Manager

RP International (RPI)

The Role
 We are supporting a well-established industrial services business in the Eastern Province of Saudi Arabia with the appointment of a Field Services Manager to lead operational delivery across pipeline and field maintenance activities. This is a hands-on leadership role for someone who understands live site execution, can manage multiple field crews, and has strong experience working within demanding client environments such as Saudi Aramco and major industrial operators. Key Responsibilities • Lead and coordinate multiple field crews across active client sites • Manage daily operations, scheduling, manpower, permits, HSE, and execution quality • Oversee pipeline maintenance and repair activities including integrity-related scopes • Support composite repair, leak repair, coating, corrosion protection, and tank service projects • Ensure all documentation, reports, permits, and client paperwork are completed accurately • Act as the main point of contact with client site representatives during execution • Drive strong safety standards, discipline, and operational performance Ideal Profile • A practical, respected field leader who can balance crews, clients, safety, and day-to-day execution. Location • Khobar, Saudi Arabia
 
Requirements
 Required Experience • 10+ years experience within oil & gas / industrial field services • Proven background in pipeline field operations (not plant piping fabrication) • Experience working on live pipelines and/or operational plants • Exposure to composite repairs, pipeline integrity, clamps, coatings, or corrosion protection • Strong experience managing technicians, supervisors, and multi-site field crews • Previous work within Saudi Aramco or similar high-standard environments preferred • Strong English communication skills
 
About the company
 RP International is the leading specialist recruitment consultancy in the established and emerging telecoms markets. From our hubs covering the Americas, Europe the CIS, the Middle East, Africa and Asia Pacific we have partnered with operators, vendors, systems integrators and consultancies in more than a hundred countries, giving us an in-depth understanding Of cultural sensitivities, local business practices and hiring requirements. Our clients and candidates benefit from the long-term perspective and breadth of knowledge that comes from working with an industry partner. From our beginnings providing telecoms expertise into deregulating markets, we have developed our range of services to supply executive search, contingent, contract and launch and transformation resource solutions across the industry. Our historic success in cross-border search assignments connects our clients to a global network of industry talent. We identify the best available candidates on a local, regional and international basis.

Field Services Manager

Krones

Project ManagerKrones designs, develops, manufactures, and installs both machines and complete packaging lines. We have become one of the leading system suppliers for breweries and beverage producers as well as for the food, chemical and cosmetics industries. Our 20,000 employees worldwide strive for innovation and detail and ensure that each customer receives the best quality in product and service.We are currently looking for candidates who want to make a difference and who wish to be part of our dynamic organization in the US. Krones Inc. is an equal opportunity employer.Job Summary: Responsible for overseeing the quality, execution, and continuous improvement of service overhaul products. This role ensures adherence to standards, supports field teams, and enhances customer satisfaction through cross-functional collaboration.Key Responsibilities<ul><li>Ensure the quality of overhaul products and field execution by inspecting work at customer sites, providing actionable feedback, and driving corrective actions and continuous improvement.</li><li>Develop, track, and maintain quality KPIs to measure performance and identify improvement opportunities.</li><li>Oversee the execution of service department overhauls, ensuring all work complies with established policies, procedures, and standard operating procedures (SOPs).</li><li>Monitor workflow efficiency, recommend process improvements, and optimize staffing and material usage based on workload.</li><li>Maintain job site toolboxes and manage departmental resources, including tools, equipment, and materials, to ensure availability and cost-effective use.</li><li>Mentor, supervise, and support technicians and site leads by enhancing technical knowledge, assisting in diagnosing equipment issues, and strengthening overall performance.</li><li>Monitor employee performance, recommend and support training, and encourage professional development aligned with individual and organizational goals.</li><li>Foster a culture of accountability, professionalism, safety, and continuous improvement, leading by example in compliance with company standards.</li><li>Partner with cross-functional teams (service, sales, logistics, project management) and communicate effectively with internal and international stakeholders to improve products and customer outcomes.</li><li>Ensure timely, accurate communication of department and company information while promoting open feedback across teams.</li><li>Support budget planning, ensure cost-effective operations, and promote responsible use of company assets.</li><li>Maintain a safe work environment by enforcing safety and environmental policies.</li></ul>Qualifications<ul><li>Requires 50-75% Travel</li><li>Minimum 4 years of experience working on Krones equipment</li><li>At least 2 years of experience performing overhauls on Krones equipment at customer sites</li><li>Demonstrated leadership experience with progressive responsibility</li><li>Must be able to reliably commute to Krones Inc. in Franklin, WI when not on the road</li></ul>Candidates should live within a commutable distance to the office, as relocation assistance is not provided. Visa sponsorship is not available for this role. All candidates must be legally authorized to work in the United States without current or future sponsorship.Krones , Inc. offers an outstanding opportunity to be involved with and challenged by leading-edge technologies, further career opportunities to learn and develop skills, a flexible work schedule and a competitive salary and benefits program. Our Krones Benefits program includes a generous health/dental/vision package, and 401(k) program in addition to other benefits.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Franklin, WI 53132

Project Manager 2

Sulzer

<div>Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
<h1 class="jobSectionHeader">About the role
</h1>Job Summary
 
 
Responsible for end-to-end Project and Order Management of service orders, including field services, repairs, and complex projects. Ensures successful execution of SSPC service operations by aligning closely with Finance on sales forecasting and backlog phasing. Accountable for meeting monthly sales targets in accordance with the Revenue Forecast Commitment (RFC), while supporting the company&rsquo;s overall business objectives and strategic goals.
Key Responsibilities:
<ul><li>Lead the Service Project &amp; Order Management team to ensure effective execution of repair and field service activities.
</li><li>Set, manage, and achieve departmental targets related to RFC performance, on‑time delivery (OTD), revenue, and collections.
</li><li>Oversee end‑to‑end project and order management, ensuring delivery of all technical, commercial, financial, and customer commitments.
</li><li>Provide regular reporting to management on project status, RFC, OTD, and field service utilization using agreed KPI frameworks.
</li><li>Act as the escalation point for customer project issues and manage relationships to ensure satisfaction and issue resolution.
</li><li>Manage deployment, scheduling, and utilization of field service resources, ensuring availability of required tools and competencies.
</li><li>Ensure compliance with all operational, cross‑functional, contractual, and Health, Safety &amp; Environment (HSE) requirements while promoting a strong safety culture.
</li><li>Maintain accountability for project profitability, cash flow, and commercial risk management.
</li><li>Develop and lead the team through coaching, performance management, appraisals, and capability development aligned with business needs.
</li><li>Drive continuous improvement initiatives, including Lean principles, operational excellence, and best‑practice implementation. 
</li></ul> 
Qualifications / Requirements 
 
<ul><li>Bachelor of Engineering Discipline and /or relevant Experience within rotating equipment&rsquo;s services
</li><li>8-10 Years of Experience
</li><li>Financial Budget Management
</li><li>Experience of Managing Complex Projects
</li><li>Experience of contract negotiation in a commercial environment
</li><li>Supplier/Customer management experience
</li><li>Staff Management Experience
</li><li>Client Management Experience
</li><li>General Computer &amp; Software Skills
</li><li>SAP Knowledge
</li><li>PMP
</li></ul><h1 class="jobSectionHeader">What we offer you
</h1><ul><li>Excellent opportunities for development, along with a competitive salary and company bonus scheme.
</li><li>A great working environment.
</li><li>Work Location: Riyadh- Industrial Area 2 
</li></ul> 
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. 
 
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.</div>

Head of Project Management Service

Search 10000+ Field service manager jobs near you this May. New roles added regularly across leading industries. Apply today.