field service supervisor

U.S. Materials Handling Corp

Service Supervisor &ndash; (Syracuse, NY)About the RoleU.S. Materials Handling is seeking a skilled Service Supervisor to lead our Syracuse-based field service team. In this role, you will oversee day‑to‑day technician scheduling, support customer needs, and ensure the efficient and profitable operation of the service department. This position is ideal for a hands‑on leader with experience in equipment service or materials handling operations.Responsibilities<ul><li>Coordinate daily field technician schedules, including installations, preventive maintenance, repairs, incidental work, and emergency service calls</li><li>Serve as the primary customer contact before, during, and after service calls, ensuring exceptional customer satisfaction</li><li>Manage work order processing and provide full billing support, including invoicing, contract billing, warranty billing, and customer communication</li><li>Maintain operational readiness for shop areas, service vehicles, equipment, and technician tooling</li><li>Provide clear communication, leadership, and support to field service technicians to ensure safety, quality, and efficiency</li></ul>Qualifications<ul><li>Strong organizational skills and attention to detail</li><li>Excellent computer skills, including Microsoft Office and industry-related service software</li><li>Experience supervising a team in a fast‑paced service environment</li><li>Background in materials handling, equipment service, or related technical operations preferred</li><li>Strong interpersonal and communication skills</li></ul>Why Join Our Team?<ul><li>Leadership role with high impact on customer experience and technician success</li><li>Collaborative environment supporting professional growth</li><li>Opportunity to work with industry‑leading materials handling equipment</li></ul>Who We AreFor more than 70 years, U.S. Materials Handling Corp has been a trusted provider of comprehensive materials handling solutions throughout Upstate New York. From forklift trucks to cranes, conveyors, doors, and loading dock systems, we support a wide range of industries from our locations in Utica and Syracuse, NY. We proudly represent leading manufacturers across all product lines and offer system engineering, turnkey installations, parts and service support, and a full fleet of rental equipment.Pay: $25.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Service Supervisor

Cart Information Trading

Field Supervisor &ndash; Merchandising TeamJob SummaryThe Field Supervisor is responsible for managing and overseeing a team of merchandisers to ensure high-quality execution of in-store activities, audit compliance, and achievement of monthly performance targets. This role requires strong knowledge of merchandising principles, team leadership experience, and the ability to maintain operational excellence across assigned territories.Key Responsibilities 1. Team Leadership &amp; Supervision<ul><li>Lead, motivate, and manage a team of merchandisers/field agents.</li><li>Create and manage weekly and monthly field schedules.</li><li>Allocate routes efficiently to ensure full market coverage.</li><li>Monitor daily attendance, productivity, and performance.</li><li>Conduct regular field visits to supervise on-ground execution.</li></ul>2. Training &amp; Development<ul><li>Train new and existing merchandisers on merchandising standards, audit procedures, and company guidelines.</li><li>Provide on-the-job coaching to improve accuracy and efficiency.</li><li>Identify skill gaps and conduct refresher training sessions.</li></ul>3. Audit Quality Control<ul><li>Review submitted audits and reports for accuracy and completeness.</li><li>Identify errors, inconsistencies, or fraudulent entries.</li><li>Provide corrective feedback and ensure immediate rectification.</li><li>Maintain audit quality standards across the team.</li></ul>4. Target &amp; Performance Management<ul><li>Ensure monthly audit targets are achieved.</li><li>Track KPIs including completion rates, data accuracy, and field productivity.</li><li>Analyze performance data and implement improvement plans where needed.</li><li>Report weekly and monthly performance updates to management.</li></ul>5. Operational Management<ul><li>Oversee overall on-ground operations within assigned territory.</li><li>Resolve field challenges and escalations promptly.</li><li>Coordinate with clients, supervisors, and internal departments as required.</li><li>Ensure compliance with company policies and operational standards.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree preferred (Business, Marketing, or related field).</li><li>Minimum 2&ndash;4 years of experience in merchandising or retail field operations.</li><li>Proven experience leading and managing a team.</li><li>Strong understanding of merchandising standards, planograms, and in-store execution.</li><li>Experience reviewing audits or field reports is preferred.</li><li>Strong organizational and scheduling skills.</li><li>Ability to analyze performance data and drive improvements.</li><li>Excellent communication and leadership skills.</li><li>Valid driving license (if field travel is required).</li></ul>Key Competencies<ul><li>Leadership &amp; accountability</li><li>Attention to detail</li><li>Problem-solving</li><li>Performance-driven mindset</li><li>Strong field presence</li><li>Operational discipline</li></ul>KPIs<ul><li>Monthly audit completion rate (%)</li><li>Audit accuracy score (%)</li><li>Team productivity per agent</li><li>Target achievement rate</li><li>Reduction in recurring audit errors</li></ul>Job Type: Full-timePay: ﷼3,500.00 - ﷼4,500.00 per month

Field Supervisor

GenServe

<div>Description:

About GenServe:
GenServe is the nation&rsquo;s leading independent provider of scheduled and emergency power generator maintenance, repair, and sales, primarily serving commercial customers. Established in 1990, GenServe has the largest team of EGSA-certified technicians in the Northeast and a growing presence across the U.S. Through a combination of organic growth and strategic acquisitions, GenServe is rapidly expanding its national footprint as a one-stop shop for generator solutions.
Position Summary:
The Field Service Manager is responsible for the day-to-day operations and leadership of the field service team, ensuring the delivery of high-quality generator maintenance and emergency response services to customers 24/7/365. The primary goal of this role is to ensure that all customer power systems are well-maintained, ready for emergency response, and continuously performing at optimal levels. This includes leading a team of technicians, managing service coordination, fostering customer relationships, and ensuring adherence to safety, quality, and budgetary standards.
Key Responsibilities:<ul><li>
Recruit, manage, and mentor technicians, ensuring effective training and performance.</li><li>
Oversee the safe operation, maintenance, and security of vehicles, equipment, and site.</li><li>
Schedule and manage maintenance and repairs to ensure timely completion and customer satisfaction.</li><li>
Provide troubleshooting assistance on-site and remotely.</li><li>
Build strong client relationships with exceptional service, communication, and documentation.</li><li>
Uphold service quality standards and compliance with safety regulations.</li><li>
Track and analyze service performance metrics, addressing underperformance.</li><li>
Support budgeting and cost controls to achieve financial and KPI targets.</li></ul>
Requirements:

Qualifications:<ul><li>
At least 5 years of field service experience, including 2+ years in a leadership role.</li><li>
Proficient in the maintenance and repair of generator systems or similar equipment.</li><li>
A degree or certification in a relevant technical field (e.g., engineering, electrical systems) is preferred, but not mandatory.</li><li>
Proficient in scheduling software, service management platforms, and standard office tools (Excel, Word, etc.).</li><li>
Relevant certifications in safety, technical fields, or field service management are a plus.</li><li>
Must have a valid driver&rsquo;s license and a clean driving record.</li></ul>
Compensation &amp; Benefits:<ul><li>
Competitive salary based on experience</li><li>
Year End Incentive Bonus</li><li>
401(k) with company match</li><li>
Medical, dental, and vision insurance</li><li>
Paid time off and holidays</li><li>
Life insurance</li></ul>
Work Schedule:
Standard business hours, Monday through Friday.
Join Us:
If you're a proactive project coordinator who thrives in a fast-paced environment and enjoys solving complex customer challenges, GenServe offers a dynamic career path with a growing company dedicated to service excellence and operational integrity.</div>

Field Service Manager

Bio-Rad Laboratories, Inc.

<div><div>The Field Service Scheduling Coordinator is responsible for coordinating, scheduling and dispatching field service calls, including logging case or work order notes per CRM User Guide detailing activity, updates, assignments, etc. Works with engineers, Regional Service Managers to update calendars and strategically plan onsite visits with a broad view of availabilities. This includes direct customer communications to schedule best available dates for activities. 


How You'll Make An Impact: 

<ul>
<li>Provide a seamless experience for Bio-Rad customers by playing a key role in field service response time</li>
<li>Reduce administrative burden on Field Service Engineers and Regional Service Managers by interfacing with customers and scheduling service calls</li>
<li>Positively impact CSAT (Customer Satisfaction) and other performance metrics</li>
<li>Increase scheduling efficiency by having visibility to open work orders</li>
<li>Contribute to increasing customer instrument &ldquo;uptime&rdquo;</li>
</ul>
What You Bring:
<ul>
<li>Education: High School Diploma or Equivalent</li>
<li>Work Experience: Previous dispatcher and CSR experience preferred (3+ years)</li>
<li>Good to excellent time management skills</li>
<li>Ability to work independently and take initiative in a fully remote work environment</li>
<li>Computer Skills: Intermediate MS office including Teams, Outlook, SAP and Salesforce preferred</li>
</ul>
Compensation: The estimated hourly range for this position is $21.39 to $37.79 per hour at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. As a temporary associate, your employment will be managed directly through our approved agency provider. 


Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. 

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply. 


Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes 


Fraud Alert: Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake &quot;recruiters&quot; and job scams. Click here for more information on this scam and how to avoid it.
</div>
<div>Legal Entity: (USA_1000)Bio-Rad Laboratories, Inc.</div></div>

Field Service Scheduling Coordinator - Temporary

Hertz

<div>As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You&rsquo;ll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures. 
A Day in the Life:
The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location 
What You&rsquo;ll Get:
<ul><li>The hourly rate / wage for this role is $24.50/hr + eligible for up to $1,500 in quarterly bonus incentives
</li><li>Overtime Pay: Eligible (The company pays overtime in accordance with federal, state, and local laws. Per company policy, approval is required prior to the use of overtime)
</li><li>Holiday Pay: Eligible (1.5 x regular pay rate for hours worked on a designated holiday, in addition to receiving 8 hours of holiday pay)
</li><li>Sick Pay: Granted Up to 48 hours
</li><li>Paid Time Off / Vacation / Paid observed Holidays (Accruals start at .83 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
</li><li>Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
<ul><li>Up to 40% off the base rate of any standard Hertz Rental
</li><li>Medical, Dental &amp; Vision plan options
</li><li>Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
</li><li>Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
</li><li>Paid Parental Leave &amp; Adoption Assistance
</li><li>Employee Assistance Program for employees &amp; family
</li><li>Educational Reimbursement &amp; Discounts
</li><li>Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
</li>Perks &amp; Discounts &ndash;Theme Park Tickets, Gym Discounts &amp; more 
<li>
</li></ul></li></ul>What You&rsquo;ll Do:
<ul><li>Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc).
</li><li>Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations.
</li><li>Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary.
</li><li>Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities.
</li><li>Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately
</li><li>Oversee the team responsible for cleaning and preparing the vehicle fleet
</li>Communicate consistently and frequently with location manager 
<li>
</li></ul>What We&rsquo;re Looking For:
<ul><li>Experience in a leadership role, proven ability to coach and lead a team
</li><li>Moderate in Excel and Microsoft Office
</li><li>Thrives working in a fast paced environment
</li><li>Values safety and organization
</li><li>Excellent communication skills
</li><li>Valid California driver's license
</li><li>Must pass a background check, MVR, fingerprinting and drug screen (state specific, if applicable)
</li><li>Must be 20 years of age or older
</li><li>Flexibility in scheduling which may include nights weekends and holidays
</li><li>Ability to drive process and organizational change
</li><li>Ability to demonstrate professionalism, enthusiasm and outstanding communication skills
</li><li>Computer literate and detailed oriented
</li><li>Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment
</li>Excellent organization, time management, delegation, and prioritization skills 
<li>
</li></ul>Physical Requirements:
<ul><li>Able to communicate effectively
</li><li>Able to lift and carry up to 50 pounds occasionally.
</li><li>Able to sit and stand for extended periods.</li></ul></div>
 <div><div>Fleet Mobility Solutions, LLC, and each of each of its subsidiaries operating individually under the trade names &quot;Oro&quot; or &quot;Oro Mobility manage vehicle fleet to support app‑based and on‑demand mobility services in the United States. 
 
 
</div><div>US EEO STATEMENT
<div>Fleet Mobility Solutions, LLC. and each of each of its subsidiaries operating individually under the trade names &quot;Oro&quot; or &quot;Oro Mobility operate in the United States. We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.</div></div></div><div></div>

Fleet Dispatch Supervisor

University health San Antonio

<div>POSITION SUMMARY/RESPONSIBILITIES
Perform tasks related to UH Enterprise environment which involve total service delivery of the following areas; IS project consultant and management internal to Information Services and external to other departments throughout UH regarding computer and Information Services related issues and needs. Direct management support for planning, installation, service and support of desktops, laptops, Thin Clients, mobile devices, Kronos Clocks, hospital television systems, local area network cabling, analog and digital phone installations and any other Information Services related devices needed or utilized within the UH work space. Responsible for complex problem resolution. Responsible for ensuring the approved Incident, Problem and Change Management policies are strictly followed. Ensures total service delivery by providing best practice support to users and the entire UH work space platforms as required. The person in this position is responsible for leading teams focused on evaluating, architecting, developing, planning, implementing, installing, servicing and supporting the work space environment in regards to all Information Services needs. Also responsible for monitoring and reporting on health and performance of the IT environment.
EDUCATION/EXPERIENCE
A Bachelor's degree in a computer related field and five years of experience is required. 10 years of experience demonstrating increased levels of responsibility may be substituted for required education/experience. 
Location: University Health - San Antonio &middot; IT Service Delivery 
Schedule: Full Time, Day Shift</div>

Field Engineer Supervisor

Tindall Corporation

<div>We are Engineered to Serve.
Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way.
Our employees enjoy benefits including:
Low Cost Employee Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match &amp; Profit Sharing.
Summary of Primary Functions: Manages and directs subcontractors and employees to complete the Erection and Field Finishing of the project in accordance with the plans while ensuring that the project is completed safely, defect-free, on time, and within the budget.
Essential Duties and Responsibilities: All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products.<ul><li>
Oversees the Erection and Field Services on an assigned project.
</li><li>Assists the Trucking Manager on trucking-related scope items on the assigned projects.</li><li>
Provides guidance to the development of the erection plan to Engineering, Project Management, and Subcontractors.
</li><li>Oversees the external communication with our customers regarding schedules, site logistics, and sequence of construction.</li><li>
Leads Pre=Erection Meetings.</li><li>
Verifies Jobsite Bill of Materials and Erection Bill of Materials.
</li><li>Works with Project Management and Trucking Manager to coordinate deliveries.</li><li>
Order and coordinate delivery of additional material required for erection and repairs.
</li><li>Review Subcontractor progress work for compliance with Erection Welding, Grouting, and Bracing Plans.</li><li>
Review Product Quality for conformance with project specifications and PCI tolerances.
</li><li>Provide Engineering notice of defections that will require FRWOs.
</li><li>Review Project Sites and Subcontractors for compliance with Erection and Field Safety Manuals and Project Site Safety Manuals.</li><li>
Track punch list and repair items using electronic records.
</li><li>Provide communication to external customers and Engineering regarding the status of competition and scheduling.
</li><li>Provide direction to subcontractors to perform necessary work. Provide layout work for repairs as necessary.
</li><li>Attend Jobsite and Construction Meetings.</li><li>
Attend Subcontractor Meetings as required on the Project.</li><li>
Coordinate work with General Contractor and Other Trades on the project site.</li></ul>
Job Specifications or Qualifications: 
Certificates, Licenses, Registration: OSHA 10 Hr. OSHA 30-hour Certification and PCI Field Auditor is considered a plus.
Education and/or Experience: Associate degree (A.A.S). or equivalent from a two-year college or technical school; or six months to one-year related experience and training; or equivalent combination of education and experience. Ability to understand manufacturing methods and techniques and the ability to read and comprehend complex drawings.
Travel Required: Employee will travel up to 5 days/week for day trips to job sites.<ul><li></li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

Field Services Supervisor

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