field services engineer

OSI Systems, Inc

<div>Overview:
<div>
At Spacelabs Healthcare, you make a difference.</div><div></div><div><br>
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.</div><div></div><div><br>
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.</div><div>
Because while we may not be at a patient&rsquo;s bedside, their health is still in our hands.</div><div></div><div><br>
Our Field Service Engineer II is responsible for the quality service of Spacelabs products and for customer satisfaction within an assigned territory. Works under supervision and performs duties in compliance with established procedures. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Successful candidates will be self-starters, who can manage their time and schedules independently; will also possess analytical/technical abilities and basic business acumen and effectively communicate at all levels of the organization.</div><div></div><div><b><br>
***This is a field based position covering central and western Iowa, and western Nebraska. 75% travel (mostly driving) will be required.***</b></div>
Responsibilities:
<ul><li>Achieve annual revenue goal by promoting sales of service contracts, billable services, and Spacelab&rsquo;s products and offerings.</li><li>
Support Regional Service Manager and region in achieving assigned Operating profit goals.</li><li>
Install approved equipment upgrades and modifications as required in accordance with technical documents and publications.</li><li>
Install and relocate Spacelabs products in accordance with policies, procedures and approved technical documents and publications.</li><li>
Provide assistance in OJT training of all regional new hires before and after new hire training.</li><li>
Responsible for mentoring new FSEs as required.</li><li>
Responsible for seeking out new training to keep up with technology as it changes.</li><li>
Perform all assigned PM's, PA's and remedial maintenance and provide necessary records to hospitals and Regional Service Manager (RSM).</li><li>
Respond to all assigned customer service calls and apply corporate policy guidelines.</li><li>
Submit accurate and complete reports in a timely manner regarding expenses, timecards and service reports.</li><li>
Prepare service Contract Quotes in coordination with RSM and Contract Administration.</li><li>
Support sales efforts by assisting with equipment demonstrations and clinical evaluations.</li><li>
Asssist sales with pre-sale configurations and consultation as required.</li><li>
Control and maintain assigned Spacelabs assets in accordance with policies and directions.</li><li>
Act as liaison with technical support for product introduction, evaluation, and major troubleshooting assignments.</li><li>
Successfully complete all Spacelabs Product training.</li><li>
Uphold the Company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork.</li><li>
Demonstrate behavior consistent with the Company&rsquo;s Code of Ethics and Conduct.</li><li>
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid the recurrence of the problem.</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
Qualifications:
<ul><li>Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic or computer technology; or equivalent military training.</li><li>
A minimum of 3 years of experience as an FSE or equivalent field service.</li><li>
3+ years of experience working on complex capital medical devices.</li><li>
Ability to climb and stand on ladders for extended periods of time.</li><li>
Ability to lift up to 50lbs.
</li><li>Work various shifts as deemed necessary for successful installation and training including on- call.</li><li>
Proficient computer skills including Networking, Microsoft Windows, XP operating systems. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio and Power Point)</li><li>
Must become fully competent in the application and operation of all products in all care areas.</li></ul><div><b>
OTHER WORK REQUIREMENTS:
</b></div><ul><li>Successful completion of Spacelabs training required (including training done at Company location) or have previously passed Spacelabs FSE training. Must become fully competent in the application and operation of all assigned products and systems.</li><li>
Work various shifts as deemed necessary for successful installation and training.</li><li>
Required to register with a vendor credentialing service. As part of this process, may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at customer site. May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.</li><li>
Use of computer: 15%
</li><li>Domestic Travel: 75% This is a regional position requiring a significant amount of driving. This position requires the ability to possess a valid driver&rsquo;s license and maintain a safe and responsible driving record. Includes possible air travel and must be able to acquire all necessary travel documents.</li><li>
This position will be assigned to a specific region but will be used as a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs.</li><li>
Participation in an on-call rotation and periodic mandatory overtime may be required.</li></ul><div>
#LI-Remote</div><div>
#LI-SV1</div><div></div><div><b><br>
Please review our benefits here: </b><b>Life at OSI</b><br>
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.</div><div></div><p><b><br>
NOTICE TO THIRD PARTY AGENCIES</b></p><p><i>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p></p><div><b><br>
Equal Opportunity Employer - Disability and Veteran</b></div><div></div><div><b><br>
Know Your Rights</b></div><div></div><div><br>
Poster Link:
</div><div>https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</div><div></div><div><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></div></div><div></div>

Field Services Engineer 2

<div>Overview:
<div>
At Spacelabs Healthcare, you make a difference.</div><div><br>
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.</div><div><br>
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.</div><div><br>
Because while we may not be at a patient&rsquo;s bedside, their health is still in our hands.</div><div></div><div><br>
Our Field Service Engineer II is responsible for the quality service of Spacelabs products and for customer satisfaction within an assigned territory. Works under supervision and performs duties in compliance with established procedures. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Successful candidates will be self-starters who can manage their time and schedules independently; they will also possess analytical/technical abilities and basic business acumen and effectively communicate at all levels of the organization.</div><div></div><div><b><br>
***This is a field based position covering all of South Carolina, the northern part of Georgia (to Augusta) and part of North Carolina. </b><b>75% travel (mostly driving) will be required.***</b></div><br>
<p></p>
Responsibilities:
<ul><li>Achieve annual revenue goal by promoting sales of service contracts, billable services, and Spacelab&rsquo;s products and offerings.</li><li>
Support Regional Service Manager and region in achieving assigned Operating profit goals.</li><li>
Install approved equipment upgrades and modifications as required in accordance with technical documents and publications.</li><li>
Install and relocate Spacelabs products in accordance with policies, procedures, and approved technical documents and publications.</li><li>
Assist in OJT training of all regional new hires before and after new hire training.</li><li>
Responsible for mentoring new FSEs as required.</li><li>
Responsible for seeking out new training to keep up with technology as it changes.</li><li>
Perform all assigned PMs, PAs, and remedial maintenance and provide necessary records to hospitals and Regional Service Manager (RSM).</li><li>
Respond to all assigned customer service calls and apply corporate policy guidelines.</li><li>
Submit accurate and complete reports promptly regarding expenses, timecards, and service reports.</li><li>
Prepare service Contract Quotes in coordination with RSM and Contract Administration.</li><li>
Support sales efforts by assisting with equipment demonstrations and clinical evaluations.</li><li>
Assist sales with pre-sale configurations and consultation as required.<br>
Control and maintain assigned Spacelabs assets in accordance with policies and directions.Act as liaison with technical support for product introduction, evaluation, and major troubleshooting assignments.</li><li>
Successfully complete all Spacelabs Product training.</li><li>
Uphold the Company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork.</li><li>
Demonstrate behavior consistent with the Company&rsquo;s Code of Ethics and Conduct.</li><li>
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid the recurrence of the problem.</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul><br>
<div></div>
Qualifications:
<ul><li>Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic, or computer technology; or equivalent military training and experience.</li><li>
A minimum of 3 years of experience as an FSE or equivalent field service experience.</li><li>
3+ years of experience working on complex capital medical devices.</li><li>
Ability to climb and stand on ladders for extended periods.</li><li>
Ability to lift up to 50lbs.</li><li>
Work various shifts as deemed necessary for successful installation and training, including on-call rotation.</li><li>
Proficient computer skills including Networking, Microsoft Windows, XP operating systems. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio, and PowerPoint).</li><li>
Must become fully competent in the application and operation of all products in all care areas.</li></ul><div></div><ul><li><b><br>
OTHER WORK REQUIREMENTS:
</b><br>
Successful completion of Spacelabs training required (including training done at Company location) or have previously passed Spacelabs FSE training.
</li><li>Must become fully competent in the application and operation of all assigned products and systems.</li><li>
Work various shifts as deemed necessary for successful installation and training.<br>
Required to register with a vendor credentialing service. As part of this process, you may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at a customer site.
</li><li>May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.</li><li>
Use of computer: 15%</li><li>
Domestic Travel: 75% - This is a regional position requiring a significant amount of driving.
</li><li>This position requires the ability to possess a valid driver&rsquo;s license and maintain a safe and responsible driving record. Includes possible air travel and must be able to acquire all necessary travel documents.</li><li>
This position will be assigned to a specific region but will be used as a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs</li><li>
Participation in an on-call rotation and periodic mandatory overtime may be required.</li></ul><p>
#LI-remote</p><p>
#LI-SV1</p><p></p><p><b><br>
Please review our benefits here: </b><b>Life at OSI</b></p><p>
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.</p><p><b>
NOTICE TO THIRD PARTY AGENCIES</b></p><p><i>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p><b>
Equal Opportunity Employer - Disability and Veteran
</b></p><p><b>Know Your Rights</b></p><p>
Poster Link:</p><p>
https://www.eeoc.gov/sites/default/files/2023-06/22- 088_EEOC_KnowYourRights6.12ScreenRdr.pdf</p><p></p><p><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and </i><i>inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></p><p></p><p><i><br>
#LI-Remote</i></p></div><p></p>

<div>Overview:
<div>
At Spacelabs Healthcare, you make a difference.</div><div><br>
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.</div><div><br>
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance the patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.</div><div><br>
Because while we may not be at a patient&rsquo;s bedside, their health is still in our hands.</div><div></div><div><br>
Our Field Service Engineer III (FSE) is responsible for the quality service of Spacelabs products and for customer satisfaction within the assigned territory. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Requires people who can work well without close supervision. They must be self-starters, can independently manage time/schedule. The FSE must possess analytical/technical abilities and basic business acumen and effectively communicate at all levels of the organization.</div><div></div><div><b><br>
***This is a field based position covering central Florida. 75% travel (mostly driving) will be required.***</b></div>
Responsibilities:
<ul><li>Install and relocate Spacelabs products in accordance with policies, procedures, and approved technical documents and publications.</li><li>
Install approved equipment upgrades and modifications as required in accordance with procedure and Quality Management Systems requirements.</li><li>
Perform all assigned preventative maintenance, corrective maintenance, any updates/upgrades to device&rsquo;s software, and provide necessary records to hospitals and Regional Service Manager.</li><li>
Act as liaison with global technical support departments for product introduction, evaluation, and major troubleshooting assignments.</li><li>
Respond to all assigned customer service calls within the required timeframe and apply corporate policy guidelines.</li><li>
Support Regional Service Manager and region in achieving assigned Operating profit goals, including by promoting sales of service contracts, billable services, and Spacelab&rsquo;s products and offerings.</li><li>
Collaborate with Regional Service Managers and Contract Specialists in generating service quotations for customers on new business agreements or service renewals.</li><li>
Support sales efforts by assisting with equipment demonstrations and clinical evaluations.</li><li>
Assist sales with pre-sale configurations and consultation as required.</li><li>
Submit accurate and complete reports on time regarding expenses, timecards, and service call reports.</li><li>
Assist with &ldquo;on-the-job training&rdquo; of all regional new hires; responsible for mentoring new FSEs and field installation associates and supporting the business as needed.</li><li>
Attend all required technical training classes (remotely or at Spacelabs Snoqualmie location) to be within compliance for servicing Spacelabs devices.
</li><li>Continue technical development, e.g., seek out new training to keep up with technology as it changes.</li><li>
Control and maintain assigned Spacelabs assets in accordance with policies and directions.</li><li>
Uphold Spacelabs values of Customer Obsession, Ownership Mindset, and Superior Results.</li><li>
Demonstrate behavior consistent with the Company&rsquo;s Code of Ethics and Conduct.</li><li>
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
Qualifications:
<ul><li>Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic, or computer technology; or equivalent military training and/or experience.</li><li>
5+ years of experience as an FSE or equivalent field service or similar experience.</li><li>
5+ years of experience working on complex capital medical devices.</li><li>
Proficient computer skills including Networking, Microsoft Windows, XP operating systems. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio, and PowerPoint).</li><li>
Must become fully competent in the application and operation of all products in all care areas.</li></ul><div></div><p><b><br>
OTHER WORK REQUIREMENTS:
</b></p><ul><li>Successful completion of Spacelabs training required (including training done at Company location) or have previously passed Spacelabs FSE training. Must become fully competent in the application and operation of all assigned products and systems.</li><li>
Work various shifts as deemed necessary for successful installation and training.</li><li>
Following successful completion of training, must be willing to relocate anywhere in the continental United States (as determined by the needs of the business).</li><li>
Required to register with a vendor credentialing service. As part of this process, you may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at a customer site. May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.</li><li>
Must maintain a good driving record and be insurable per company policy. Observe all applicable company safety policies and practices.</li><li>
Ability to climb and stand on ladders for extended periods.</li><li>
Ability to lift up to 50lbs.
</li><li>Use of computer: 15%
</li><li>Domestic Travel: 75% - This is a regional position requiring a significant amount of driving. This position requires the ability to possess a valid driver&rsquo;s license and maintain a good driving record. Includes possible air travel, so must be able to acquire all necessary travel documents.</li><li>
This position will be assigned to a specific region but will be used as a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs.</li><li>
This position may be relocated to a different location within the assigned Region. FSE will be given advance notice of this and will be required to relocate if business needs require.
</li><li>Participation in an on-call rotation and periodic mandatory overtime may be required.</li></ul><div>
#LI-Remote</div><div>
#LI-SV1</div><div></div><p><b><br>
Please review our benefits here: </b><b>Life at OSI</b></p><p>
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.</p><p><b>
NOTICE TO THIRD PARTY AGENCIES</b></p><p><i>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p><b>
Equal Opportunity Employer - Disability and Veteran</b></p><p><b>
Know Your Rights</b></p><p>
Poster Link:</p><p>
https://www.eeoc.gov/sites/default/files/2023-06/22- 088_EEOC_KnowYourRights6.12ScreenRdr.pdf</p><p></p><p><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and </i><i>inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></p><p></p><p><br>
#LI-Remote</p></div><p></p>

Field Services Engineer 3

<div>Overview:
<div>
At Spacelabs Healthcare, you make a difference.</div><div></div><div><br>
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.</div><div></div><div><br>
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.</div><div>
Because while we may not be at a patient&rsquo;s bedside, their health is still in our hands.</div><div></div><div><br>
Our Field Service Engineer II is responsible for the quality service of Spacelabs products and for customer satisfaction within an assigned territory. Works under supervision and performs duties in compliance with established procedures. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Successful candidates will be self-starters who can manage their time and schedules independently, will also possess analytical/technical abilities and basic business acumen, and effectively communicate at all levels of the organization.</div><br>
<div></div>
Responsibilities:
<ul><li>Achieve annual revenue goal by promoting sales of service contracts, billable services, and Spacelab&rsquo;s products and offerings.</li><li>
Support Regional Service Manager and region in achieving assigned Operating profit goals.</li><li>
Install approved equipment upgrades and modifications as required in accordance with technical documents and publications.</li><li>
Install and relocate Spacelabs products in accordance with policies, procedures and approved technical documents and publications.</li><li>
Provide assistance in OJT training of all regional new hires before and after new hire training.</li><li>
Responsible for mentoring new FSEs as required.</li><li>
Responsible for seeking out new training to keep up with technology as it changes.</li><li>
Perform all assigned PM's, PA's and remedial maintenance and provide necessary records to hospitals and Regional Service Manager (RSM).</li><li>
Respond to all assigned customer service calls and apply corporate policy guidelines.</li><li>
Submit accurate and complete reports in a timely manner regarding expenses, timecards and service reports.</li><li>
Prepare service Contract Quotes in coordination with RSM and Contract Administration.</li><li>
Support sales efforts by assisting with equipment demonstrations and clinical evaluations.</li><li>
Asssist sales with pre-sale configurations and consultation as required.</li><li>
Control and maintain assigned Spacelabs assets in accordance with policies and directions.</li><li>
Act as liaison with technical support for product introduction, evaluation, and major troubleshooting assignments.</li><li>
Successfully complete all Spacelabs Product training.</li><li>
Uphold the Company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork.</li><li>
Demonstrate behavior consistent with the Company&rsquo;s Code of Ethics and Conduct.</li><li>
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid the recurrence of the problem.</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
Qualifications:
<ul><li>Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic or computer technology; or equivalent military training.</li><li>
A minimum of 3 years of experience as an FSE or equivalent field service.</li><li>
3+ years of experience working on complex capital medical devices.</li><li>
Ability to climb and stand on ladders for extended periods of time.</li><li>
Ability to lift up to 50lbs.
</li><li>Work various shifts as deemed necessary for successful installation and training including on- call.</li><li>
Proficient computer skills including Networking, Microsoft Windows, XP operating systems. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio and Power Point)</li><li>
Must become fully competent in the application and operation of all products in all care areas.</li></ul><div><b>
OTHER WORK REQUIREMENTS:
</b></div><ul><li>Successful completion of Spacelabs training required (including training done at Company location) or have previously passed Spacelabs FSE training. Must become fully competent in the application and operation of all assigned products and systems.</li><li>
Work various shifts as deemed necessary for successful installation and training.</li><li>
Required to register with a vendor credentialing service. As part of this process, may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at customer site. May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.</li><li>
Use of computer: 15%
</li><li>Domestic Travel: 75% This is a regional position requiring a significant amount of driving. This position requires the ability to possess a valid driver&rsquo;s license and maintain a safe and responsible driving record. Includes possible air travel and must be able to acquire all necessary travel documents.</li><li>
This position will be assigned to a specific region but will be used as a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs.</li><li>
Participation in an on-call rotation and periodic mandatory overtime may be required.</li></ul><div>
#LI-Remote</div><div>
#LI-SV1</div><div></div><div><b><br>
Please review our benefits here: </b><b>Life at OSI</b><br>
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.</div><div></div><p><b><br>
NOTICE TO THIRD PARTY AGENCIES</b></p><p><i>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p></p><div><b><br>
Equal Opportunity Employer - Disability and Veteran</b></div><div></div><div><b><br>
Know Your Rights</b></div><div></div><div><br>
Poster Link:
</div><div>https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</div><div></div><div><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></div></div><div></div>

Stryker

<div><h3 class="jobSectionHeader"><b>Why join Stryker?</b></h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.<br>
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader"><b>
Job description</b></h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
<br>
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<div><p><br>
We are looking for a Field Service Engineer in the Western region (Jeddah/Medinah) to join our Technical Service team. This role will mostly be focused on our Medical/Emergency Care portfolio (stretchers, beds, CPR devices, defibrillators, etc.).</p><p></p><p><b>
What You Will Do</b></p><ul><li><p>
To troubleshoot company products and provide technical support to internal and external customers</p></li><li><p>
To undertake the servicing, repairing and preventive maintenance of company products to the required standards ensuring all related procedures are followed</p></li><li><p>
To undertake the testing of company products and provide fully completed test and service reports</p></li><li><p>
To perform installation, setup and upgrades on company products as required.</p></li><li><p>
To fulfil Service Contracts with planned Preventive Maintenance visits.</p></li><li><p>
To ensure timely follow-up on all tickets / work orders</p></li><li><p>
To work with the appropriate support functions as well as the customers to schedule customer visits</p></li><li><p>
To escalate opportunities and issues, through appropriate channels and stay up to date on compliance and legal aspects related to his / her job on an ongoing basis.</p></li></ul><p></p><p><b>
What You Will Need
</b></p><p><b>Required:
</b></p><ul><li><p>Engineering background (Electrical / Electronic or Mechanical Preferred. Biomedical, Telecommunications, accepted)</p></li><li><p>
Fluency in both spoken and written (technical and medical) English and local language</p></li><li><p>
3 years of relevant experience</p></li><li><p>
Strong technical and analytical skills</p></li><li><p>
Strong communication skills</p></li><li><p>
Computer skills / literacy</p></li></ul><p></p><p><b>
Preferred:
</b></p><ul><li><p>Basic IP Networking knowledge</p></li></ul></div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

Field Services Engineer, Western Region

ABACODE

<div><div>Brockton, MA
</div><div>Full Time
</div><div>US - Information Technology
</div><div>Mid Level</div></div>
<br><div><b>Location: </b>Brockton, MA (onsite 5x/week supporting local clients)<br>
<br>
<b>About Us</b><br>
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!<br>
<br>
<b>Position Overview</b><br>
Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. Travel required to our clients in the local area.
<br>
<br>
The Tier 1 Field Services Engineer will serve clients by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client&rsquo;s request or problem; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch; and dispatches appropriate resources for problems that cannot be resolved remotely.
<br>
<br>
<b>Functional Level</b><b>
</b><br>
<br>
The Tier 1 Field Services Engineer will be able to complete all tasks necessary to unbox, assemble, and bare metal configure 10 corporate workstations in a standard 8 hour business day. Final build would include all line of business applications, domain join, VPN configuration, peripheral setup and verification, user profile configuration, and any documented specialty tasks provided by the client.
<br>
<br>
<b>Responsibilities</b><ul><li>
Primary responsibilities are descriptive and not restrictive in nature</li><li>
Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively</li><li>
Provides one-on-one end-user problem resolution for client (PC) software and connectivity</li><li>
Sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely</li><li>
Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems</li><li>
Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements</li><li>
Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed</li><li>
Acts as remote hands for engineering staff onsite as needed</li><li>
Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles</li><li>
Provides assistance to Tier 2 staff with problem research and documentation</li></ul><br>
<b>
Qualifications</b><ul><li>
3+ years providing end-user support for current PC desktop and application software
</li><li>3+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment</li><li>
MCTS (Microsoft Certified Technology Specialist) desired. Any Candidate that does not hold an MCTS, but does hold equivalent experience can work toward compliance as part of a performance improvement plan agreement</li></ul><div><br>
<i>
Thrive is committed to fair and equitable compensation practices. The salary range for this role is $60,000 - $80,000 anually. A candidate's salary is determined by various factors, including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities.</i><br>
<br>
<i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, secual orientation, gender identity, national origin, disability or protected veteran status.</i></div></div>

Field Engineer

Thrive

<div><b>Location: </b>Brockton, MA (onsite 5x/week supporting local clients)<br>
<br>
<b>About Us</b><br>
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!<br>
<br>
<b>Position Overview</b><br>
Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. Travel required to our clients in the local area.
<br>
<br>
The Tier 1 Field Services Engineer will serve clients by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client&rsquo;s request or problem; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch; and dispatches appropriate resources for problems that cannot be resolved remotely.
<br>
<br>
<b>Functional Level</b><b>
</b><br>
<br>
The Tier 1 Field Services Engineer will be able to complete all tasks necessary to unbox, assemble, and bare metal configure 10 corporate workstations in a standard 8 hour business day. Final build would include all line of business applications, domain join, VPN configuration, peripheral setup and verification, user profile configuration, and any documented specialty tasks provided by the client.
<br>
<br>
<b>Responsibilities</b><ul><li>
Primary responsibilities are descriptive and not restrictive in nature</li><li>
Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively</li><li>
Provides one-on-one end-user problem resolution for client (PC) software and connectivity</li><li>
Sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely</li><li>
Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems</li><li>
Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements</li><li>
Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed</li><li>
Acts as remote hands for engineering staff onsite as needed</li><li>
Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles</li><li>
Provides assistance to Tier 2 staff with problem research and documentation</li></ul><br>
<b>
Qualifications</b><ul><li>
3+ years providing end-user support for current PC desktop and application software
</li><li>3+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment</li><li>
MCTS (Microsoft Certified Technology Specialist) desired. Any Candidate that does not hold an MCTS, but does hold equivalent experience can work toward compliance as part of a performance improvement plan agreement</li></ul><div><br>
<i>
Thrive is committed to fair and equitable compensation practices. The salary range for this role is $60,000 - $80,000 anually. A candidate's salary is determined by various factors, including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities.</i><br>
<br>
<i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, secual orientation, gender identity, national origin, disability or protected veteran status.</i></div><p>
</p><p>WiZUbi70dC</p></div>

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