field support technician

Hubbell

<p></p><div><p><b>Date: </b>Mar 19, 2026
</p><p><b>Location:</b> Solon, OH, US, 44139
</p><p><b>Company: </b>Hubbell Incorporated
</p><div><div><div><div><div>Job Overview</div>
</div><div><div>
The Field Technician will provide a high level of customer service in field installation of DCU (Data Collection Unit) equipment. Upgrades, and troubleshooting complex issues. The Field Technician will resolve issues supporting Aclara&rsquo;s HeadEnd Controller (AclaraONE), Data Collectors (DCU) &amp; client meter endpoints (MTUs). The Field Technician is responsible for meeting all contractual service level agreements for the work they are assigned. The Field Technician will provide timely support and resolution to our customers&rsquo; support requests. The Field Technician will work directly and communicate with the customer in person to adhere to project schedule, hear their concerns and build a strong relationship. This position has the flexibility to work remote in the US and will be required to travel up to 80%. Compensation will be based on experience and qualifications and will be discussed during the interview process. The salary range for this role is $53,800- $80,800 per year. This position offers a competitive salary and benefits package.</div>
<div>
#LI-KR1</div></div></div><div></div><div><div><div><br>
A Day In The Life</div></div><div></div><div><br>
<div><b>
Essential Functions:</b></div>
<ul>
<li>Install, troubleshoot and perform maintenance on Data Collection Units (DCU)</li>
<li>Ability to climb vertical ladders, some in excess of 150ft.</li>
<li>Ability to work outside in all-weather elements.</li>
<li>Troubleshoot customer backhaul connections (Ethernet, Cell, Fiber Optics). The technician will, at times, work directly with wireless carrier or Aclara Technical Support to resolve communication or backhaul issues.</li>
<li>Troubleshoot / verify equipment installations in the field. This will include working closely with the customer and visiting commercial and residential properties.</li>
<li>Work closely with Technical Support, Engineering, Account &amp; Project Management and Customer Contacts.</li>
<li>Generate Field/DCU procedures for troubleshooting and equipment diagnosis.</li>
<li>Ensure compliance with Service Level Agreements through timely response and resolution.</li>
<li>Keep detailed notes and track customer issues through Customer Relationship Management (CRM) system. This includes creating and uploading field reports upon the completion of job assignment.</li>
<li>Follow all safety guidelines and complete specified safety and product training including Department of Transportation (DOT) Certification, Confined Space Entry, Fall Protection, DOT Vehicle Safety Checks, etc.</li></ul><br>
<div><br>
<b>Additional Responsibilities:</b></div>
<ul>
<li>Produce reports for installation and maintenance issues.</li>
<li>Utilize software applications to record and upload data from the field pertaining to installation, repair, inspection of equipment.</li>
<li>Coordinate and communicate design deficiencies, customer concerns and quality problems to supervisor and relevant departments.</li>
<li>Maintain a high level of expertise through continued training.</li>
<li>Work with Aclara Field Services Manager and Project Management to create an efficient project work plan.</li>
<li>Utilize specialized proprietary software and hardware as provided to accomplish tasks.</li></ul></div></div><div></div><div><div><div><br>
What will help you thrive in this role?</div>
</div><div><div><b>
Required:</b></div>
<ul>
<li>Minimum of a High school diploma or equivalent.</li>
<li>3 or more years related experience and/or training in field technician role, technical support; or equivalent combination of education and experience.</li>
<li>Demonstrated technical and mechanical aptitude.</li>
<li>Ability to manage and organize personal and professional schedule.</li>
<li>Ability to meet deadlines and thrive in a constantly changing work environment.</li>
<li>Ability to operate and maintain current smartphone free of mechanical defects.</li>
<li>Ability to handle multiple tasks and work independently while following field procedures.</li>
<li>Intermediate knowledge of Microsoft Office Software Suite.</li>
<li>Solid command of the English language and its proper use.</li>
<li>Advanced written and verbal communication skills.</li>
<li>Outgoing, personable, and enjoy working directly with customers and coworkers.</li>
<li>Self-motivated and able to work effectively alone as well as part of a team.</li>
<li>Ability to communicate detailed technical information to an audience with various levels of technical understanding.</li>
<li>Valid driver&rsquo;s license that is not under or pending suspension and must meet the required qualifications within the Company&rsquo;s drivers&rsquo; policy, in addition to the below:</li>
</ul><ul><div><ul><li>Maximum of 1 moving violation in the last three years in combination with one at fault accident.</li>
<li>Maximum of 2 moving violations in the last 3 years with no at fault accidents.</li>
<li>Maximum of 2 at fault accidents in the last 3 years with no moving violations.</li>
</ul>
</div> </ul><div><b>Preferred:</b></div>
<ul>
<li>2-year technical or Associates degree.</li>
<li>Experience working with electric, water, or gas utilities.</li>
<li>Basic electric or electronic training.</li>
<li>Experience in wireless or RF industry.</li>
<li>2 or more years of customer interfacing experience.</li>
<li>Prior field work experience.</li>
</ul></div></div></div><div><b>
Hubbell Incorporated</b></div><br>
<div></div>
<div>
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.</div><br>
<div></div>
<div>
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.</div><br>
<div></div>
<div>
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.</div><br>
<div></div>
<div><b>
Hubbell Utility Solutions</b></div><br>
<div></div>
<div>
Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.</div><br>
<div></div>
<div>
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.</div><br>
<div></div>
<div>
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.</div></div></div><p></p>

Field Support Technician

HCLTech

<p><b>Skill: </b>Field Support Technician</p><p><b>Minimum Experience 3+ Years of Field Services/Support Technician</b></p><p>As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.</p><ul><li>As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:</li><li>Provide customer facing end-user support that includes:</li><li>Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.</li><li>Perform Break Fix, Desk Side Support, IMACD&rsquo;s, Data Migration, Refreshes, etc.</li><li>Perform onsite updates, Configuration changes, or Software installations.</li><li>Provide onsite technical assistance to End Users.</li><li>Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.</li><li>Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.</li><li>Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)</li><li>Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs</li><li>Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.</li><li>Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support</li><li>Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.</li><li>Provide On-call support if required outside business hours on a rotational basis</li><li>Provide Hand and Feet support for network data and voice devices</li><li>FSO Telecom task:</li><li>Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)</li><li>Configuration of phones using SOP and Phones movement.</li><li>Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.</li><li>Testing the cables using the tester for IP phone and TDM phones from patch panel to user&rsquo;s desk</li><li>Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool</li><li>Update the circuit inventory and vendor details for service provider to network voice team.</li><li>Coordination with local vendor for ISP, OEM, channel partner and different team</li></ul><p><b>Desired Qualifications:</b></p><ul><li>BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience</li><li>One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.</li><li>Experience with various desktop systems, operating systems, and diverse technical environments.</li><li>Excellent customer service orientation and verbal communication skills.</li><li>Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.</li><li>Ability to install software for and troubleshoot a wide range of applications.</li><li>Analytical thinking and problem-solving ability.</li><li>CompTIA A+ certification or equivalent certification</li><li>Flexible for travelling to remote sites or cluster</li><li>Provide assistance for network relates issues</li><li>Should be able to lift weight up to 30 lbs at waist level</li><li>Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.</li><li>Testing the cables using the tester for IP phone and TDM phones from patch panel to user&rsquo;s desk</li><li>Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool</li><li>Update the circuit inventory and vendor details for service provider to network voice team.</li><li>Coordination with local vendor for ISP, OEM, channel partner and different team.</li></ul><p><i><b>HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. </b></i></p><p><i><b>A candidate&rsquo;s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death &amp; dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.</b></i></p><p>Job Type: Full-time</p><p>Pay: $42,000.00 - $68,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>field service support technician: 3 years (Required)</li></ul><p>Work Location: On the road</p>

Peraton

<div><div><h5 class="jobSectionHeader"><b>ABOUT PERATON</b></h5><p>
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world&rsquo;s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we&rsquo;re keeping people around the world safe and secure.</p></div><div><h5 class="jobSectionHeader"><b>
ABOUT THE ROLE</b></h5><div><div>
Peraton is seeking an experienced systems <b>Field Support Engineer</b><b> </b>to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment of products and services to achieve our client&rsquo;s global missions.</div><div></div><div><br>
Work is performed at the customer site(s).</div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>
Provide expert and second-tier technical support and analysis to field engineers and technicians.</li></ul><ul><li>
Provide technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems.</li></ul><ul><li>
Test, train, and field support to customers regarding technical aspects of designated systems and services.</li></ul><ul><li>
Provide expertise for the resolution of technical problems, troubleshoot products, and modify products to customer requirements.</li></ul><ul><li>
Maintain network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair.</li></ul><ul><li>
Provide training to customers.</li></ul><ul><li>
Partner with developers and engineers to reduce reoccurring incidents.</li></ul><ul><li>
Answer questions about installation, operation, configuration, customization and usage of designated systems and services.</li></ul><ul><li>
Review and develop technical documents.</li><li>
Travel/TDY my be required CONUS and OCONUS as required to support the customer's mission</li></ul><div></div><div><b><br>
**Position is Contingent on Contract Award**</b></div></div></div><div><h5 class="jobSectionHeader"><b>
QUALIFICATIONS</b></h5><div><div><b>
Basic Qualifications</b><b>:</b></div><ul><li>
Active Top Secret/ Sensitive Compartmented Information (TS/SCI) clearance with ability to pass and obtain a Poly clearance.</li></ul><ul><li>
Minimum of 8 years relevant experience with bachelor&rsquo;s degree; Minimum of 6 years with master&rsquo;s degree; Minimum of 3 years with PhD or 12+ years of relevant work experience can be used in lieu of a degree.</li></ul><ul><li>
Current CISSP or Security + Certification.</li></ul><ul><li>
Systems Administration of Windows Server and Operating system, Unix, or Linux and/or database skillset.</li></ul><ul><li>
Technical knowledge and experience with Microsoft products, including Windows Server and Operating system, Unix or Linux and databases (e.g., Windows 10/11, Server 2016/2019, RedHat 7.x/8.x/9.x Operating Systems, SQL; PowerShell, and Office; Microsoft SQL Server or SQL Server Management Studio, Active Directory.)</li></ul><ul><li>
General knowledge of networking.</li></ul><ul><li>
Possess good oral and written skills.</li></ul><div></div><div><b><br>
Desired Qualifications:</b></div><ul><li>
Active TS/SCI with Poly clearance.</li></ul><ul><li>
Current VMware, Nutanix, or similar Certification e.g. VCP, NCP, etc.</li></ul><ul><li>
Strong background in server virtualization e.g. VMware, Nutanix, OpenShift, Harvester, Proxmox, MS Hyper-V, Citrix, Azure, AWS, etc.</li></ul><ul><li>
Experience with Docker and Kubernetes.</li></ul><ul><li>
Experience with Terraform or Ansible.</li></ul><ul><li>
Experience with Dell PowerFlex.</li></ul><ul><li>
Experience working in a large enterprise environment.</li></ul><ul><li>
Knowledge of storage area networks to include network operating systems, SAN protocols, SAN management, and SAN physical configuration.</li></ul><ul><li>
Computing Environment compliance.</li></ul><div></div><div><b><br>
Security Clearance:</b></div><div>
This Position requires an Active TS/SCI and the ability to obtain a Poly, US Citizenship is required to hold this clearance.</div></div></div><div><h5 class="jobSectionHeader"><b>
DETAILS</b></h5><div><p>
<b>Target Salary Range:</b> $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual&rsquo;s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
</p></div><div><p><b>Benefits Statement:</b> Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
</p></div><div><p>
<b>Application Duration Statement:</b> The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
</p></div><p><b>
EEO:</b> Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.</p></div></div><div></div>

FIELD SUPPORT TECHNICIAN ADVISOR

True North LLC

<div><h1 class="jobSectionHeader"><b>Field IT Support Technician &ndash; Senior Living &amp; Healthcare Facilities</b></h1><p>
Employment Type: Full Time</p><p>
Location: Field-based role supporting facilities across Eastern Ohio and Northern West Virginia</p><p>
</p><h2 class="jobSectionHeader"><b>About the Role</b></h2><p>
This role provides onsite and remote IT support across multiple senior living and healthcare facilities in Eastern Ohio and Northern West Virginia. The technician acts as a floating field support professional ensuring reliable technology operations for staff and residents while working closely with the NerdsToGo service desk and engineering team.<br>
<br>
The position is ideal for a hands on technician who enjoys solving problems in person, building strong relationships with facility staff, and supporting environments where technology directly impacts care, operations, and resident services.</p><h2 class="jobSectionHeader"><b>
Primary Service Territory</b></h2><ul><li>
East Liverpool, OH</li><li>
Calcutta, OH</li><li>
North Lima, OH</li><li>
Hubbard, OH</li><li>
Carrollton, OH</li><li>
Alliance, OH</li><li>
Chester, WV</li><li>
Twinsburg, OH</li></ul><p>
Primary travel is centered around Columbiana County, Ohio, with occasional travel to nearby facilities.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Provide onsite IT support across multiple senior living and healthcare facilities</li><li>
Troubleshoot desktops, laptops, printers, medication carts, and peripherals</li><li>
Support shared workstations, nurse stations, and clinical technology environments</li><li>
Serve as the primary on-site responder for IT issues and user support</li><li>
Build strong working relationships with facility administrators, nurses, and operational staff</li><li>
Assist with employee onboarding and offboarding including device provisioning and access setup</li><li>
Perform basic network, WiFi, and connectivity troubleshooting</li><li>
Maintain accurate asset tracking for facility technology including workstations, carts, printers, and network devices</li><li>
Perform preventative maintenance checks to minimize downtime and recurring issues</li><li>
Document all work clearly in the ticketing system</li><li>
Escalate complex issues to the NerdsToGo service desk or engineering team as needed</li></ul><h2 class="jobSectionHeader"><b>
Travel Requirements</b></h2><ul><li>
Daily travel between regional facilities</li><li>
Typical travel radius of up to 75 miles</li><li>
Reliable personal transportation required</li><li>
Mileage reimbursement provided</li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2><ul><li>
3+ years of IT support or help desk experience</li><li>
Strong working knowledge of Windows operating systems and Microsoft 365</li><li>
Experience troubleshooting hardware, printers, and network connectivity</li><li>
Professional, calm, and customer focused demeanor</li><li>
Ability to work independently while managing multiple sites</li><li>
Strong documentation and communication skills</li></ul><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><ul><li>
Managed Service Provider (MSP) experience</li><li>
Experience supporting healthcare or senior living environments</li><li>
Exposure to HIPAA regulated environments</li><li>
Familiarity with access control systems, cameras, or facility technology</li><li>
Experience supporting shared or clinical workstation environments</li></ul><h2 class="jobSectionHeader"><b>
About NerdsToGo</b></h2><p>
NerdsToGo provides managed IT services, cybersecurity, and technology support for businesses and organizations. Our team focuses on delivering responsive, professional service that allows clients to operate efficiently and securely while relying on a trusted technology partner.</p></div><p></p>

Field IT Support Technician

Techspine

<p>We are looking for a motivated IT Field Support &amp; ELV Technician to join our team in Al Wakrah. You will be responsible for on-site technical support and security system installations across various client locations in Qatar.</p><p><b>Key Responsibilities</b></p><ul><li><b>Independent Field Work:</b> Travel to client sites using the company vehicle for surveys, installations, and service calls.</li><li><b>IT Setup:</b> Install and troubleshoot workstations, printers, and basic networks (LAN).</li><li><b>ELV Installations:</b> Physical setup and basic configuration of IP CCTV and Access Control Systems.</li><li><b>L1 &amp; L2 Support:</b> Resolve hardware, software, and connectivity issues on-site.</li><li><b>Daily Reporting:</b> Provide clear updates to the Operations Executive regarding site progress and technical requirements.</li></ul><p><b>Requirements</b></p><ul><li><b>Mandatory:</b> Must have a valid <b>Qatar Driving License</b>.</li><li><b>Experience:</b> 2&ndash;3 years of hands-on experience in IT Support or ELV systems.</li><li><b>Certification:</b> CCNA or equivalent networking knowledge is preferred.</li><li><b>Visa Status:</b> Must be currently residing in Qatar with a transferable visa and NOC.</li><li><b>Communication:</b> Fluent in English (written and verbal).</li></ul><p><b>Other</b></p><ul><li>Company vehicle and fuel provided for site visits.</li><li>Direct opportunity to grow with a fast-paced IT solutions company.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR4,500.00 per month</p><p>Work Location: In person</p>

IT Support Engineer

Infoorigin Inc

<div><p><b>IT Support Field Technician || Contract || Onsite- Atlanta, GA</b></p><p>
Local candidates of Georgia state is required.</p><p>
minimum 3+ years of work experience is required.</p><p><b>
Skills and Qualifications:</b></p><p>
A+ Certification REQUIRED</p><p>
Strong customer service skills</p><p>
Prior experience with desk-side and break/fix support is a MUST</p><p>
Prior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUST</p><p>
Proficient in understanding network infrastructure and wireless support</p><p>
Familiarity with ticketing systems (Incident IQ) preferred</p><p>
Experience in an educational environment is a plus</p><p><b>
Interested candidates, kindly apply...!!!!</b></p></div>

IT Support Field Technician

ComTec Information Systems (IT)

<div>
 <p>
  <strong>
   Title:
  </strong>
  IT Field Services Technician/Desktop Support Engineer
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Baton Rouge, LA /
  <span>
   Hammond, LA
  </span>
 </p>
 <p>
  <strong>
   Schedule:
  </strong>
  Onsite (Travel to Onsite or nearby locations as needed)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Assist with desktop support tasks like software/hardware installs, upgrades, and basic troubleshooting.
  </li>
  <li>
   Set up, relocate, and configure workstations, desktops, and laptops.
  </li>
  <li>
   Troubleshoot and manage network or electrical cabling in tight spaces (e.g., under desks).
  </li>
  <li>
   Install print drivers, software applications, and use remote support tools.
  </li>
  <li>
   Handle ServiceNow tickets for requests and incidents.
  </li>
  <li>
   Document all tasks accurately.
  </li>
  <li>
   Support data transfers, IT asset recovery, and decommissioning.
  </li>
  <li>
   Deliver great customer service onsite.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills:
  </strong>
 </p>
 <ul>
  <li>
   5+ years of experience in IT/technical support.
  </li>
  <li>
   Basic knowledge of Windows 10/11 and simple networks (LAN/WAN).
  </li>
  <li>
   Comfort working in tight spaces and lifting up to 50 lbs. for IT equipment.
  </li>
  <li>
   Strong communication skills for customers and teams.
  </li>
  <li>
   Experience with ServiceNow or any ticketing system is a plus.
  </li>
  <li>
   Willing to travel locally as needed:
  </li>
  <li>
   A+ certification is recommended but not required.
  </li>
 </ul>
</div>


Desktop Support Engineer

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