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operations manager

flight operations auditor

Air Arabia

<p></p><div><div><div><div><div><b>Date: </b>17 Oct 2025
</div></div></div></div><div><div><div><div><b>Company: </b>Air Arabia PJSC (G9)
</div></div></div></div><div><div><div><div><b>Location:
</b>Sharjah, AE
</div></div></div></div><div><div><div><div><b>Country: </b>AE
</div></div></div></div><div></div><div><div><div><div><div><div><div><div><b>Job Purpose</b></div>
</div><div><ul><li>To execute, internal and external audits, audit reviews, accident and incident investigations, and surveillance as directed by the line manager.
</li><li>Follows up on corrective measures in line with Air Arabia quality standards and the respective Civil Aviation Authorities and regulatory bodies&rsquo; requirements to ensure compliance with the same across all functions and areas of operation.</li>
</ul></div></div><div><div><div><b>Key Result Responsibilities</b></div>
</div><div><div><ul><li>Maintains the Quality Assurance System adopted for internal procedures, processes and products audits, surveillance and spot checks for Flight Operations in accordance with respective Civil Aviation &amp; IOSA standards and requirements. (for e.g. UAE GCAA/CAA/CARs/AMCs).</li></ul>
<ul><li>Assists the Line Manager in formulating, enhancing and monitoring the adherence to Quality Assurance policies, procedures, processes, and manuals to stay abreast with the changing needs and requirements of the Company.</li></ul>
<ul><li>Supports in developing Quality Assurance awareness across the different functions through Bulletins, inter-service memos, PPT, presentations, workshops, etc.</li></ul>
<ul><li>Partners with Stakeholders and Line Manager to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted in the assigned department are satisfactory.</li></ul>
<ul><li>Reviews regulatory requirements periodically and ensures comprehensive audit and conformance reports are produced and communicated to regulatory bodies in due time; highlights areas of concern where urgent attention and improvement are needed.</li></ul>
<ul><li>Establishes and maintains effective liaison with regulatory authorities and other operationally relevant external entities.</li></ul>
<ul><li>Participates in updating and communicating the respective Civil Aviation regulations in the corresponding manuals in coordination with corresponding personnel in Flight Operations division.</li></ul>
<ul><li>Ensures Safety regulations are enforced and followed.</li></ul>
</div></div></div><div><div><div>Key Result Responsibilities - Continued</div>
</div><div><div>
9. Develops, implements and maintains audit schedules, audit standards, and reporting processes in consistence with the quality policy ensuring compliance with relevant regulatory and company requirements.</div>
<div>10. Contributes to the preparation and executing of internal annual audit plan; this includes regular audit checks, new checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists.</div>
<div>11. Cooperates with the Flight Operations management to communicate and execute the audit schedules timely; maintains effective and on-going communication on updates to ensure successful results.</div>
<div>12. Notifies the concerned parties being reviewed prior to agreed schedules to allow needed arrangements; conducts researches for relevant reference documents and airline specific regulations for compliance.</div>
<div>13. Conducts necessary quality audits and periodic reviews, defines and reports findings, achieves agreement on corrective actions to be taken, and completes the Q-Pulse updates as required.</div>
<div>14. Identifies root causes and assists in formulating and monitoring the adherence to comprehensive corrective actions for regulatory audits; records the findings and corrective actions in system for verification, follow up, and database purposes.</div>
<div>15. Follows-up on findings or CAPAs in Q-Pulse and with respective departments and parties to ensure closure of findings.</div>
<div>16. Reviews corrective action responses to inspections and internal audit findings for Flight Operations with the Manager &ndash; Quality Assurance periodically.</div>
<div>17. Performs trend analysis of all relevant flight operations audits.</div>
<div>18. Maintains and regularly updates necessary records related to Quality Assurance Audits such as personnel authorization files, dispensation files, deviations, and concessions. Conducts follow up and review deviations concessions and dispensations as required.</div>
<div>19. Supports the Flight Operations Department with new licenses aiming for continuation of training and enhancing capabilities ensuring the licenses are processed and issued as per regulations.</div>
<div>20. Assists in the development and delivery of training presentations on the Quality Management system across all Flight Operations areas.</div>
<div>21.Conducts follow up on Air Arabia approvals and certifications.</div>
</div></div><div><div><div><b>
Qualifications (Academic, training, languages)</b></div>
</div><div><ul> <li>Bachelor degree in Aircraft Engineering or a Pilot&rsquo;s License or equivalent; alternately a diploma or certificate in a related field combined with needed experieance and exposure required to fulfil the position requirements.</li>
<li>Certificates in Auditing/Quality Assurance/or Compliance such as IOSA or ISO&ndash;Lead Assessor are desirable.</li>
<li>Project Management certificate or alternately the proven corresponding working experience is nice to have.</li>
<li>Professional membership of associations related to the Aviation/Airlines industry or is an advantage.</li>
<li>Proficient in Microsoft Office, Internet and Web Search, Q-Plus is preferred.</li>
<li>Excellent command over written and verbal communication skills: reporting, presentations, etc.</li>
 <li>Good English Language, Arabic Language is a plus.</li>
</ul></div></div><div><div><div><b>Work Experience</b></div>
</div><div><ul><li>3-5 years of related working experience in the aviation/airlines industry in the Flight Operations department in Quality Assurance/Audit or related position.</li>
<li>Exposure to the Civil Aviation Authorities and regulatory bodies&rsquo; legal requirements, preferably GCAA and/or CAR/JAR-Ops, EASA/FAA; familiar with regulations pertaining to Licensing, procedures, and manuals.</li>
<li>Knowledgeable in ICAO Annexes and ISARPS, and relative exposure to Safety/Internal &amp; External Audit practices.</li>
<li>Ability to understand airline and Flight Operations standard regulations.</li>
<li>Possesses knowledge in documentation control systems.</li>
<li>Familiar with procedures and manuals, regulations and quality standards.</li>
<li>A balanced personality with focus, analytical thinking, efficiency and commitment to successful results.
</li><li>Proven skills in analysing data, identifying irregularities and recommending corrective measures.</li>
<li>Cost-oriented, possesses effective problem solving and negotiation skills.</li>
<li>High accuracy and attention to details.</li>
<li>Effective team player capable of supporting teams of different functions.</li></ul></div></div></div></div></div></div></div></div><p></p>

Flight Operations Auditor

<div>
 Date: 22 Oct 2025
 <br/>
 <br/>
 Company: Air Arabia PJSC (G9)
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Sharjah, AE
 <br/>
 <br/>
 Country: AE
 <br/>
 <br/>
 <strong>
  Important Information
  <br/>
  <br/>
 </strong>
 This position is only open for UAE nationals having a khulasat al-qaid.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 To conduct assigned flights in accordance with the detailed provisions of Air Arabia Operational Manual and in compliance with the GCAA/CAA related regulations. He/she must ensure ultimate safety, security, and efficiency are achieved throughout all operated flights; supports and guides the flight/cabin crew, handle emergencies and ad-hoc scenarios effectively, and takes control over the flight to ensure successful performance and positive corporate image.
 <br/>
 <br/>
 <strong>
  Key Result Responsibilities
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Flies the Air Arabia aircrafts from one destination to another in accordance with the given schedules and approved flight plans; carries his/her duties and acts as the ultimate responsible for the aircraft during the assigned flights taking into account the following key factors, in order of priority:
  </li>
  <ul>
   <li>
    i. Safety
   </li>
   <li>
    ii. Efficiency
   </li>
   <li>
    iii. Passenger comfort
   </li>
  </ul>
  <li>
   Ensures that assigned flights are conducted in accordance with the detailed provisions of the Air Arabia Operations Manual and regulations. At all times, implements, monitors and maintains the procedures necessary to ensure the safe and smooth operation of the aircraft undertaken.
  </li>
  <li>
   Ensures timely attendance, proper grooming, fitness and legality of self and Flight Crew for the assigned flights. Conducts pre- flight &ldquo;Briefing&rdquo; to ensure members are acknowledged with flight details; continuously ensures briefing is properly done prior to each action as per the adopted procedures.
  </li>
  <li>
   Liaises with co-pilots (First Officer and Second Officer) and Dispatch Team prior to each flight ensuring flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
  </li>
  <li>
   Ensures, within the safety constraints as detailed in the relevant sections of the Air Arabia Operations Manual, that the aircraft is flown so as to make most efficient and effective use of fuel during the flight.
  </li>
  <li>
   Ensures the required safety, security, fuel, and transit checks are carried for each flight by the Flight/Cabin assigned crew members before, during and post each flight. Takes necessary action and directs the crew on how to react in case of safety or security irregularities; decides on escalations if needed.
  </li>
  <li>
   Cooperates with the Maintenance Engineers to confirm the aircraft technical status and ensure its suitability to fly; seeks the support of MCC and MROs to raise possible concerns and identify any defects or technical issues; implements the rectification or corrective measure immediately where applicable.
  </li>
  <li>
   Makes sure all the needed documents and technical logs are loaded with necessary accurate data as per Air Arabia and GCAA/CAA regulations and adopted procedures. This includes the technical log book, journey book, boarding sheets, reports, etc.
  </li>
  <li>
   Ensures that the Air Arabia Operations Manual is distributed, accounted for, maintained, kept up to date, understood and complied with by Flight Crew.
  </li>
  <li>
   Keeps himself/herself up-to-date with the legal requirements of the different regulatory bodies such as Civil Aviation, GCAA/CAA, Airbus Company and any other relevant regulatory body relating to flights and Flight Crew.
  </li>
  <li>
   Undertakes additional, ground based tasks such as Safety Officer or Security Officer, as directed by the Head of Flight Operations and in accordance with the provisions of Part A of the Air Arabia Operations Manual.
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Appropriate CPL License is a must, ATPL is preferred
  </li>
  <li>
   He/she must pass the technical/psychometric assessment for Pilots as per Air Arabia/GCAA/CAA standards.
  </li>
  <li>
   He/she must pass the Medical Fitness check-up carried for the Pilots as per Air Arabia/GCAA/CAA standards.
  </li>
  <li>
   Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
  </li>
  <li>
   Basic Airport, security procedures and regulations training is an advantage.
  </li>
  <li>
   Crew Resources Management Training is considered an advantage.
  </li>
  <li>
   IATA principles &amp; standards relating to security is an advantage.
  </li>
  <li>
   Proficient in Aircraft systems, proficient in Microsoft Office, Internet and Web Search.
  </li>
  <li>
   Very good in written and verbal communication skills, Technical reports writing, presentations, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valid IR
  </li>
  <li>
   Valid Medical
  </li>
  <li>
   Experience in flying the commercial airlines is preferred
  </li>
  <li>
   Experience with low cost airline is highly desirable.
  </li>
  <li>
   Possesses acceptable industry knowledge in aircraft systems and operating procedures.
  </li>
  <li>
   He/she must possess needed knowledge and exposure to handle any other role delegated to him/her such as security or safety related roles as required by the Air Arabia and GCAA/CAA regulations.
  </li>
  <li>
   Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
  </li>
  <li>
   Capable of implementing policies, procedures and manuals as per approved standards and regulations.
  </li>
 </ul>
</div>


First Officer-A320 (UAE National)

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 To conduct assigned flights in accordance with the detailed provisions of the Airline Operational Manual and in compliance with the respective civil aviation authority related regulations. He/she must ensure ultimate safety, security, and efficiency are achieved throughout all operated flights; supports and guides the flight/cabin crew, handle emergencies and ad-hoc scenarios effectively, and takes control over the flight to ensure successful performance and positive corporate image
 <br/>
 <br/>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flies the assigned aircraft from one destination to another in accordance with the given schedules and approved flight plans; carries his/her duties and acts as the ultimate responsible for the aircraft during the assigned flights taking into account the following key factors, in order of priority:
   <br/>
   <br/>
  </li>
 </ul>
 i. Safety
 <br/>
 <br/>
 ii. Efficiency
 <br/>
 <br/>
 iii. Passenger comfort
 <br/>
 <br/>
 <ul>
  <li>
   Ensures that assigned flights are conducted in accordance with the detailed provisions of the Airline&rsquo;s Operations Manual and regulations. At all times, implements, monitors and maintains the procedures necessary to ensure the safe and smooth operation of the aircraft undertaken.
  </li>
  <li>
   Ensures timely attendance, proper grooming, fitness and legality of self and Flight Crew for the assigned flights. Conducts pre- flight &ldquo;Briefing&rdquo; to ensure members are acknowledged with flight details; continuously ensures briefing is properly done prior to each action as per the adopted procedures.
  </li>
  <li>
   Liaises with co-pilots (First Officer and Second Officer) and Dispatch Team prior to each flight ensuring flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
  </li>
  <li>
   Ensures, within the safety constraints as detailed in the relevant sections of the Airline&rsquo;s Operations Manual, that the aircraft is flown so as to make most efficient and effective use of fuel during the flight.
  </li>
  <li>
   Ensures the required safety, security, fuel, and transit checks are carried for each flight by the Flight/Cabin assigned crew members before, during and post each flight. Takes necessary action and directs the crew on how to react in case of safety or security irregularities; decides on escalations if needed.
  </li>
  <li>
   Cooperates with the Maintenance Engineers to confirm the aircraft technical status and ensure its suitability to fly; seeks the support of MCC and MROs to raise possible concerns and identify any defects or technical issues; implements the rectification or corrective measure immediately where applicable.
  </li>
  <li>
   Makes sure all the needed documents and technical logs are loaded with necessary accurate data as per the Airline and civil aviation authority regulations and adopted procedures. This includes the technical logbook, journey book, boarding sheets, reports, etc.
  </li>
  <li>
   Ensures that the Airline Operations Manual is distributed, accounted for, maintained, kept up to date, understood and complied with by Flight Crew.
  </li>
  <li>
   Keeps himself/herself up-to-date with the legal requirements of the different regulatory bodies such as, civil aviation authority, Airbus Company and any other relevant regulatory body relating to flights and Flight Crew.
  </li>
  <li>
   Undertakes additional, ground based tasks such as Safety Officer or Security Officer, as directed by the line manager and in accordance with the provisions of Part A of the Airline&rsquo;s Operations Manual.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Appropriate ATPL License is a must.
  </li>
  <li>
   He/she must pass the technical/psychometric assessment for Pilots as per the Airline and respective civil aviation authority standards.
  </li>
  <li>
   He/she must pass the Medical Fitness check-up carried for the Pilots as per the Airline and respective civil aviation authority standards.
  </li>
  <li>
   Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
  </li>
  <li>
   Basic Airport, security procedures and regulations training is an advantage.
  </li>
  <li>
   Crew Resources Management Training is considered an advantage.
  </li>
  <li>
   IATA principles &amp; standards relating to security is an advantage.
  </li>
  <li>
   Proficient in Aircraft systems, proficient in Microsoft Office
  </li>
  <li>
   Very good in written and verbal communication skills, Technical reports writing, presentations, etc.
  </li>
  <li>
   Very good in English Language (other local languages in country of employment are an advantage)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   He/she must have completed a minimum of 4000 hours of flying an aircraft, Airbus 320 is preferred.
  </li>
  <li>
   Experience with low-cost airline is highly desirable.
  </li>
  <li>
   Possesses acceptable industry knowledge in aircraft systems and operating procedures.
  </li>
  <li>
   He/she must possess needed knowledge and exposure to handle any other role delegated to him/her such as security or safety related roles as required by the Airline and respective civil aviation authority regulations.
  </li>
  <li>
   Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
  </li>
  <li>
   Capable of implementing policies, procedures, and manuals as per approved standards and regulations.
  </li>
  <li>
   Capable to perform in a changing environment with heavy work-load schedules and ad-hoc scenarios.
  </li>
  <li>
   Composed, self-confident and focused, capable of handling emergencies and threats with efficiency.
  </li>
  <li>
   Proven skills in analysing data, identifying pitfalls and recommending cost-effective solutions.
  </li>
  <li>
   Cost-oriented, possesses effective problem solving and decision-making skills.
  </li>
  <li>
   High accuracy and attention to both results and details.
  </li>
  <li>
   Employs technical expertise and interpersonal relations to support company&rsquo;s objectives.
  </li>
  <li>
   Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
  </li>
 </ul>
</div>


Captain A320 - Air Arabia Group - Yekaterinburg (Russia) Recruitment Drive

Journey Life Tourism LLC

<p><b>Travel Consultant</b></p><ul><li><b>Client Consultation:</b> Assess client needs, budgets, and preferences to recommend tailored holiday packages and flight options.</li><li><b>Booking Management:</b> execute end-to-end reservations for flights, hotels, and transfers using B2B portals or GDS systems.</li><li><b>Visa Operations:</b> Expertly handle UAE visit visa applications (30/60 days) and international tourist visas, ensuring 100% compliance with immigration rules.</li><li><b>Itinerary Planning:</b> Design detailed travel itineraries, including European tours and UAE staycations, maximizing client satisfaction.</li><li><b>Customer Support:</b> Provide 24/7 assistance for travel disruptions, re-booking, and cancellations (e.g., flight changes).</li><li><b>Sales Conversion:</b> Convert inquiries into confirmed bookings by offering competitive pricing and up-selling value-added services.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p>

Travel Consultant

<div>
 <strong>
  Special Note
  <br/>
  <br/>
 </strong>
 We are excited to invite candidates to our upcoming
 <strong>
  Recruitment Drive in Casablanca, Morocco
 </strong>
 !
 <br/>
 <br/>
 This is a great opportunity to join as a cabin crew with our dynamic team. Full event details, including venue and schedule, will be shared
 <strong>
  2&ndash;3 days prior to the event
 </strong>
 .
 <br/>
 <br/>
 Stay tuned &mdash; we look forward to meeting you soon!
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Acts as Air Arabia&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 <br/>
 <br/>
 <strong>
  Conduct
  <br/>
  <br/>
 </strong>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety Measures
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
  </li>
  <li>
   Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
  </li>
  <li>
   Administers first aid to passengers where necessary.
  </li>
  <li>
   Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
  </li>
  <li>
   Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
  </li>
  <li>
   Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
  </li>
  <li>
   Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
  </li>
  <li>
   Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Crosschecking And Reports
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
  </li>
  <li>
   Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
  </li>
  <li>
   Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
  </li>
  <li>
   Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
  </li>
  <li>
   Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
  </li>
  <li>
   Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
  </li>
  <li>
   Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Important Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Age: Between 20 to 32 years
  </li>
  <li>
   Minimum Height: 160 cm (Female), 170 cm (Male)
  </li>
  <li>
   Weight: To be in proportion to Age and Height
  </li>
  <li>
   Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform
  </li>
  <li>
   Medically/ Physically fit to perform Cabin Crew duties
  </li>
  <li>
   Ability to swim with aid of a flotation device
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
  </li>
  <li>
   Training in First Aid, Safety and Emergency Procedures are an added value.
  </li>
  <li>
   Fit to fly, has good general health, no serious medical conditions or chronic diseases.
  </li>
  <li>
   Proficient in Microsoft Office.
  </li>
  <li>
   Language: Must be fluent in Written and Spoken English.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fresh graduates are encouraged to apply for this role.
  </li>
  <li>
   Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
  </li>
  <li>
   Active cabin crew license is an advantage.
  </li>
  <li>
   Capable of working in shift pattern and for extended working hours.
  </li>
  <li>
   Shows high flexibility and adaptability to frequent changes and busy schedules.
  </li>
  <li>
   Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
  </li>
 </ul>
</div>


Cabin Crew (UAE-based) - Casablanca, Morocco Recruitment Drive

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 <br/>
 <br/>
 <strong>
  Conduct
  <br/>
  <br/>
 </strong>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety Measures
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
  </li>
  <li>
   Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
  </li>
  <li>
   Administers first aid to passengers where necessary.
  </li>
  <li>
   Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.
  </li>
  <li>
   Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
  </li>
  <li>
   Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
  </li>
  <li>
   Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
  </li>
  <li>
   Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
   <br/>
   <br/>
  </li>
 </ul>
 Key Result Responsibilities - Continued
 <br/>
 <br/>
 <strong>
  Crosschecking And Reports
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
  </li>
  <li>
   Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
  </li>
  <li>
   Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
  </li>
  <li>
   Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
  </li>
  <li>
   Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
  </li>
  <li>
   Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
  </li>
  <li>
   Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Important Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Age: Between 20 to 29 years for the candidates without previous experience as a Cabin Crew
  </li>
  <li>
   Up-to 33 years for Experienced Cabin Crew
  </li>
  <li>
   Minimum Height: 160 cm (Female), 168 cm (Male)
  </li>
  <li>
   Weight: To be in proportion to Age and Height
  </li>
  <li>
   Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform
  </li>
  <li>
   Medically/ Physically fit to perform Cabin Crew duties
  </li>
  <li>
   Ability to swim with aid of a flotation device
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
  </li>
  <li>
   Training in First Aid, Safety and Emergency Procedures are an added value.
  </li>
  <li>
   Fit to fly, has good general health, no serious medical conditions or chronic diseases.
  </li>
  <li>
   Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
  </li>
  <li>
   Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.
  </li>
  <li>
   Capable of handling difficult situations and angry customers without compromising corporate image.
  </li>
  <li>
   Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
  </li>
  <li>
   Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
  </li>
  <li>
   Very good verbal and written communication skills.
  </li>
  <li>
   Excellent time management and problem-solving skills.
  </li>
  <li>
   Proficient in Microsoft Office.
  </li>
  <li>
   Fluent in English Language. Other languages are an advantage based on the Airline requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fresh graduates are encouraged to apply for this role.
  </li>
  <li>
   Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
  </li>
  <li>
   Active cabin crew license is an advantage.
  </li>
  <li>
   Capable of working in shift pattern and for extended working hours.
  </li>
  <li>
   Shows high flexibility and adaptability to frequent changes and busy schedules.
  </li>
  <li>
   Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
  </li>
 </ul>
</div>


Cabin Crew (UAE) Sharjah and Abu Dhabi

NMC Health plc

<div><p>Oversee and coordinate end-to-end resubmission operations through claim analysis, team support, quality auditing, training, and interdepartmental communication to ensure accurate and efficient insurance reimbursement.</p></div>
<br><div><ul><li><p>Preparing date-wise production log for the team. (Pharmacy /Clinic)
</p></li><li><p>Facilities doubt clearing (Coding, insurance Queries).
</p></li><li><p>Sharing rejection feedback to the Submission team.
 </p></li><li><p>Sharing rejection feedback to the Approval team.
 </p></li><li><p>Sharing rejection feedback to the reception/registration team.
 </p></li><li><p>Sharing doctor monthly rejection reports to accounts.
 </p></li><li><p>Sharing recon sheet to all team members.
 </p></li><li><p>Giving feedback to the resubmission team.
</p></li><li><p>Giving Induction to New joiners.
</p></li><li><p>Clarifying the queries to the Insurance Company.
</p></li><li><p>Auditing the resubmission files and sharing the feedback with the team.
</p></li><li><p>Monthly team meeting with resubmission team sharing the ideas.
</p></li><li><p>Analyzing the rejections.
 </p></li><li><p>Sharing rejection updates to medical auditor to share with respective doctors.
</p></li><li><p>Doing Resubmission production for assigned facility.
</p></li><li><p>Supporting submission team for their queries
</p></li><li><p>Maintain the production log in the E-claim link DHPO from team.
</p></li></ul><ul><li>Clearing the team's queries regarding rejections.</li></ul></div>
<br><div><ul><li><p>College Diploma - Any discipline or related fields.
</p></li><li><p>Coding Certification, CPC &ndash; Certified Professional Coder (AAPC)
</p></li></ul><p>Proficiency in:
</p><ul><li><p>ICD-10-CM (diagnosis codes)
</p></li><li><p>CPT (procedure codes)
</p></li></ul><p>HCPCS Level II (supplies, equipment, services)</p></div>

RCM - Re-Submission Supervisor

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