director of food & beverage (short-term) Jobs in Muscat

director of food & beverage (short-term)

bakery commis

f&b team leader - banquet

assistant f&b manager

assistant restaurant manager Jobs in Muscat

assistant restaurant manager

food and beverage associate

Louvre Hotels Group MENA

<div>
 As an F&amp;B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&amp;B operations.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Greet and welcome guests in a friendly and professional manner.
 </li>
 <li>
 Take customer orders, answer questions, and make menu recommendations.
 </li>
 <li>
 Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
 </li>
 <li>
 Serve meals and drinks in accordance with established standards and presentation guidelines.
 </li>
 <li>
 Handle guest inquiries, concerns, and requests promptly and courteously.
 </li>
 <li>
 Maintain a clean and organized dining area, including setting up tables and clearing dishes.
 </li>
 <li>
 Collaborate with kitchen and the F&amp;B team to ensure smooth coordination of service.
 </li>
 <li>
 Upsell menu items and promote special promotions to enhance the guest experience.
 </li>
 <li>
 Process customer payments and handle cash transactions accurately.
 </li>
 <li>
 Follow hygiene and safety guidelines to ensure a clean and safe working environment.
 </li>
 <li>
 Assist in restocking and replenishing supplies as needed.
 </li>
 <li>
 Work collaboratively with team members to achieve overall F&amp;B goals and guest satisfaction.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

F&B Associate

Il Panino

1. Position and Responsibilities1.1 Position: As a Sales Associate, you'll be at the forefront of the sales process, greeting customers as they come in and assisting them at every step of their buying journey. You'll maintain high product knowledge to answer customers' questions and direct them to the right products, Maintaining cleanliness of workstation.Duties and Responsibilities:&middot; Creating ambience and greeting customers and identifying their requirements.&middot; Giving customers a choice of menu and presenting oneself as a food consultant.&middot; Maximize orders for higher revenue.&middot; To provide age and gender specific services as per their unique and collective requirements to increase customer loyalty.&middot; Focus on providing best customer experience, quick resolution of the issues, thereby enhancing brand value.&middot; Customer engagement, rapport building, and promoting suitable products.&middot; Expert services connected to banquets. Events and special occasions.&middot; Thoroughly groom on customer communication, safety, hygiene and etiquette and hospitable conducts.Job Type: Full-timePay: RO250.000 - RO350.000 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

Food and Beverage Female Sales Associate, Lebanese or Syrian Nationality

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25170498
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
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 &Vcy;&ycy;&bcy;&rcy;&acy;&vcy; &rcy;&acy;&bcy;&ocy;&tcy;&ucy; &vcy; The Ritz-Carlton, &vcy;&ycy; &scy;&tcy;&acy;&ncy;&iecy;&tcy;&iecy; &chcy;&acy;&scy;&tcy;&softcy;&yucy; &kcy;&ocy;&lcy;&lcy;&iecy;&kcy;&tcy;&icy;&vcy;&acy; &ocy;&dcy;&ncy;&ocy;&gcy;&ocy; &icy;&zcy; &bcy;&rcy;&iecy;&ncy;&dcy;&ocy;&vcy; Marriott International.
 
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</div>

Runner-Food

<div>Additional Information 
Job Number25170498 
Job CategoryFood and Beverage &amp; Culinary 
LocationAl Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>Assurer les t&acirc;ches li&eacute;es &agrave; la fermeture, notamment le stockage des articles r&eacute;utilisables, le nettoyage des articles, le nettoyage de tous les &eacute;quipements et de toutes les surfaces, le renvoi des &eacute;quipements dans les endroits appropri&eacute;s, la fermeture des r&eacute;frig&eacute;rateurs, le stockage des articles, l'arr&ecirc;t des lumi&egrave;res, la fermeture des portes et le remplissage quotidien de la liste de contr&ocirc;le d'entretien. Se charger de l'installation, des stocks et de l'entretien des surfaces de travail. V&eacute;rifier la propret&eacute; et la pr&eacute;sentation de la porcelaine, des verres et de l'argenterie avant utilisation. Assurer la propret&eacute; des zones de travail tout au long de la journ&eacute;e, respecter les proc&eacute;dures de nettoyage continu. 
<div></div> 
Suivre et appliquer toutes les politiques et proc&eacute;dures de s&eacute;curit&eacute; de la cha&icirc;ne; rapporter les probl&egrave;mes de maintenance, les risques d&rsquo;accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en mati&egrave;re de s&eacute;curit&eacute;. Veiller &agrave; ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialit&eacute; des renseignements exclusifs; prot&eacute;ger les biens de l&rsquo;entreprise. Soutenir tous les coll&egrave;gues et les traiter avec dignit&eacute; et respect. Soutenir l&rsquo;&eacute;quipe dans l&rsquo;atteinte des objectifs communs. Se conformer aux attentes et aux normes d&rsquo;assurance qualit&eacute;. D&eacute;placer, soulever, porter, pousser, tirer et placer des objets pesant jusqu&rsquo;&agrave; 50 livres (22,7 kg) sans assistance. Se tenir debout, assis ou marcher pendant une p&eacute;riode prolong&eacute;e ou pour un quart de travail complet. Lire et v&eacute;rifier visuellement l&rsquo;information dans une vari&eacute;t&eacute; de formats (p. ex., en petits caract&egrave;res). Saisir, faire tourner et manipuler des objets de taille et de poids diff&eacute;rents n&eacute;cessitant une excellente motricit&eacute; et coordination &oelig;il-main. Atteindre les objets au-dessus de la t&ecirc;te et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se d&eacute;placer sur des surfaces en pente, in&eacute;gales ou des marches glissantes. Monter et descendre les escaliers et les rampes de service. Accueillir et reconna&icirc;tre tous les clients selon les normes de l&rsquo;entreprise. Parler aux autres en utilisant un langage clair, appropri&eacute; et professionnel et r&eacute;pondre au t&eacute;l&eacute;phone en utilisant l&rsquo;&eacute;tiquette appropri&eacute;e. Effectuer toutes les autres t&acirc;ches demand&eacute;es par les responsables et qui correspondent au poste. 
<div></div>
QUALIFICATIONS RECOMMAND&Eacute;ES 
<div></div>
Niveau d&rsquo;&eacute;tudes:Dipl&ocirc;me d&rsquo;&eacute;tudes secondaires ou &eacute;quivalence de niveau secondaire. 
<div></div>
Exp&eacute;rience de travail connexe:Aucune exp&eacute;rience de travail connexe n&rsquo;est requise; une exp&eacute;rience pr&eacute;alable dans un environnement de restauration est recommand&eacute;e. 
<div></div>
Exp&eacute;rience de supervision:Aucune exp&eacute;rience de supervision. 
<div></div>
Permis ou certification:Aucune</div> 
<div></div>
<div></div>Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
Dans plus de 100 &eacute;tablissements prim&eacute;s &agrave; travers le monde, le personnel de l'enseigne Ritz-Carlton cr&eacute;e des exp&eacute;riences si exceptionnelles qu'elles restent grav&eacute;es dans la m&eacute;moire des clients longtemps apr&egrave;s leur s&eacute;jour. L'enseigne attire les meilleurs talents de l'h&ocirc;tellerie du monde entier, qui perp&eacute;tuent la tradition de cr&eacute;er des souvenirs inoubliables. Nous avons la conviction que chaque personne peut r&eacute;ussir si on lui donne les moyens d'&ecirc;tre cr&eacute;ative, attentionn&eacute;e et empathique. 
<div>
 
Chaque jour, nous d&eacute;finissons la norme d'un service luxueux, exclusif et in&eacute;gal&eacute; dans le monde entier. C'est notre grande fiert&eacute; d'offrir &agrave; notre client&egrave;le l'excellence en mati&egrave;re de confort et d'hospitalit&eacute;.</div><div>
 
Votre r&ocirc;le consistera &agrave; veiller &agrave; ce que les normes d'excellence de l'enseigne Ritz-Carlton soient respect&eacute;es chaque jour, de mani&egrave;re &eacute;l&eacute;gante et r&eacute;fl&eacute;chie. Ces normes constituent le fondement des &eacute;tablissements Ritz-Carlton et elles nous poussent &agrave; nous surpasser chaque jour. C'est gr&acirc;ce &agrave; elles et &agrave; notre conviction que notre culture contribue &agrave; notre succ&egrave;s que Ritz-Carlton a acquis la r&eacute;putation d'une enseigne mondiale leader dans le secteur de l'h&ocirc;tellerie de luxe. En tant que membre de notre &eacute;quipe, vous apprendrez et appliquerez nos normes d'excellence, telles que notre promesse des employ&eacute;s, notre credo et nos valeurs de service. En contrepartie, nous vous offrons la possibilit&eacute; d'&eacute;prouver de la fiert&eacute; &agrave; l'&eacute;gard de votre travail et de vos coll&egrave;gues.</div><div>
 
En int&eacute;grant l'&eacute;quipe Ritz-Carlton, vous rejoignez &eacute;galement le portefeuille d'&eacute;tablissements de Marriott International. Choisissez une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de donner un sens &agrave; votre vie professionnelle, de faire partie d'une incroyable &eacute;quipe internationale et de devenir la meilleure version de vous-m&ecirc;me.</div></div></div>

<div>Additional Information 
Job Number25170498 
Job CategoryFood and Beverage &amp; Culinary 
LocationAl Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. 
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Food Runner - Pool & Garden (Short-Term)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25167564
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the strategic business leader of the property&rsquo;s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
 
 
 </li>
 </ul>
 
 Skills And Knowledge
 
 
 
 <ul>
 <li>
 Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 </li>
 <li>
 Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
 </li>
 <li>
 Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 </li>
 <li>
 Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company&rsquo;s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
 </li>
 <li>
 Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Developing and Maintaining Food and Beverage/Culinary Goals
 
 
 
 <ul>
 <li>
 Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
 </li>
 <li>
 Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
 </li>
 <li>
 Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
 </li>
 <li>
 Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department&rsquo;s financial performance.
 </li>
 <li>
 Establishes challenging, realistic and obtainable goals to guide operation and performance.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Developing and Maintaining Budgets
 
 
 
 <ul>
 <li>
 Develops and manages Food and Beverage budget.
 </li>
 <li>
 Monitors the department&rsquo;s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
 </li>
 <li>
 Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.
 </li>
 <li>
 Focuses on maintaining profit margins without compromising guest or employee satisfaction.
 
 
 </li>
 </ul>
 
 Leading Food and Beverage/Culinary Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
 </li>
 <li>
 Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
 </li>
 <li>
 Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.
 </li>
 <li>
 Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.
 </li>
 <li>
 Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
 </li>
 <li>
 Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Empowers employees to provide excellent guest service.
 </li>
 <li>
 Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
 </li>
 <li>
 Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
 </li>
 <li>
 Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
 </li>
 <li>
 Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
 </li>
 <li>
 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
 </li>
 <li>
 Brings issues to the attention of Human Resources as necessary.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Coaches team by providing specific feedback to improve performance.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
 </li>
 <li>
 Order and purchase equipment and supplies.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Food & Beverage (Short-Term)

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