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food beverage operations manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25172143<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Marriott Hotel Downtown Abu Dhabi, Sheikh Rashid Bin Saeed Street, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing and Maintaining Budgets</b></p>
<ul><li>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</li></ul>
<ul><li>Maintains a positive cost management index for kitchen and restaurant operations.</li></ul>
<ul><li>Utilizes budgets to understand financial objectives.</li></ul><p><br>
</p><p><b>Leading Food and Beverage Team</b></p>
<ul><li>Manages the Food and Beverage departments (not catering sales).</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Oversees all culinary, restaurant, beverage and room service operations.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Provides excellent customer service to all employees.</li></ul>
<ul><li>Responds quickly and proactively to employee's concerns.</li></ul>
<ul><li>Provides a learning atmosphere with a focus on continuous improvement.</li></ul>
<ul><li>Provides proactive coaching and counseling to team members.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Responds quickly and proactively to guest's concerns.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Drives alignment of all employees, team leaders and managers to the brand's service culture.</li></ul>
<ul><li>Sets service expectations for all guests internally and externally.</li></ul>
<ul><li>Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</li></ul>
<ul><li>Verifies all banquet functions are up to standard and exceed guest's expectations.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Conducts performance reviews in a timely manner.</li></ul>
<ul><li>Promotes both Guarantee of Fair Treatment and Open Door policies.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Drives effective departmental communication and information systems through logs, department meetings and property meetings.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Food & Beverage Operations Manager

Shangri-La Hotels and Resorts

<p><b>Sales Manager - Food & Beverage</b></p><p><b>Food & Beverage Division</b></p><p>We are seeking a driven and enthusiastic <b>Sales Manager - Food & Beverage</b> to join our Food & Beverage team. The successful candidate will be responsible for supporting the hotel's Food & Beverage revenue goals through proactive sales, effective client relationship management, and close coordination with operational teams. This role requires a strong understanding of luxury hospitality standards, F&B sales strategies, and exceptional customer service delivery.</p><p><b>What will you do?</b></p><ul><li>Assist in achieving and exceeding sales targets for restaurants, bars, banquets, and catering events.</li><li>Develop and maintain strong relationships with corporate clients, event organizers, travel partners, and local businesses.</li><li>Proactively identify and pursue new business opportunities through sales calls, client visits, and networking.</li><li>Support in developing tailored proposals, presentations, and contracts for clients in line with hotel standards.</li><li>Manage existing client accounts to ensure repeat and long-term business.</li><li>Serve as a key point of contact for clients, ensuring their requirements are met from inquiry to event execution.</li><li>Planning and execution of promotional campaigns.</li><li>Preparing accurate weekly, monthly, and quarterly reports, forecasts, and analysis for management review.</li><li>Build and strengthen relationships within the local and international market to enhance brand visibility.</li><li>Promote all Food & Beverage outlets and catering services of the hotel, highlighting unique selling points.</li></ul><p><b>What are we looking for?</b></p><ul><li>Bachelor's degree in hospitality management, Business Administration, or a related field.</li><li>Minimum 2-3 years of F&B sales experience in a luxury hotel environment, <b>preferably focused on Food & Beverage</b>.</li><li>Strong knowledge of F&B operations, catering, and banquet sales in the luxury segment.</li><li>Proven ability to achieve sales targets and generate business leads.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proficiency in MS Office and hotel sales systems (Opera, Delphi, or similar).</li><li>Highly motivated, results-oriented, and customer-focused.</li></ul><p><b>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</b></p><p>The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units.</p><p>Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and are committed to non-discrimination on any protected basis, or any other basis covered under applicable law.</p>

Sales Manager - Food & Beverage (173553)

Ramada Worldwide

<p><b>Assistant Food &amp; Beverage Manager in charge of F&amp;B &mdash; Fast-Track to F&amp;B Manager (6-Month Probation)</b></p><p>Location: Abu Dhabi Corniche, UAE</p><p>Department: Food &amp; Beverage &bull; Employment: Full-time &bull; Reports to: F&amp;B Manager</p><p>Career Track: Eligible for promotion to F&amp;B Manager upon successful completion of a 6-month probation plan</p><p><b>About the role</b></p><p>Be the operational heartbeat of our hotel&rsquo;s F&amp;B division, spanning a Lobby Caf&eacute; (Starbucks&reg;), 120-seat All-Day Dining, Rooftop Pool Bar, 24-hour Room Service, a specialty restaurant (for special events), two meeting rooms (up to 100 guests combined), and a growing Outside Catering operation supported by a chiller van, full catering equipment, and dedicated storage. You will drive daily excellence, elevate revenue, and develop people&mdash;positioning yourself to step into the F&amp;B Manager role after probation.</p><p><b>What you&rsquo;ll do</b></p><ul><li>Operational Leadership: Run opening/closing, briefings, floor supervision, buffet/live-station quality, caf&eacute; speed-of-service, IRD ticket times &amp; tray pick-ups, pool bar compliance, and event/meeting room set-ups.</li><li>Commercial Performance: Build outlet forecasts; track RevPASH, covers, average check; lead promotions and cross-selling (rooms/meetings/outside catering).</li><li>Menu Engineering: Partner with the Executive Chef on recipe costing, contribution margins, menu mix (Stars/Plowhorses/Puzzles/Dogs), pricing, and portion control across restaurant, caf&eacute;, IRD, and bar.</li><li>Budgeting &amp; Controls: Manage P&amp;L drivers; maintain food &amp; beverage cost %, labor %, waste %, and inventory integrity; lead month-end stocktakes and variance action plans.</li><li>Alcohol Handling: Enforce license and responsible service standards; oversee beverage pars, yield and variance control, cellar/beer systems, and bar SOPs (including IRD alcohol delivery protocols).</li><li>Outside Catering: Convert leads with Sales, plan logistics (load lists, routing, HSE), and execute off-site events to brand standard.</li><li>People &amp; Training: Recruit, roster, coach, and certify a multicultural team; deliver weekly micro-trainings (service, coffee standards, allergy awareness, complaint recovery).</li><li>Hygiene &amp; Safety: Own HACCP/food safety logs, temperature controls, cleaning schedules, and audit readiness across all venues.</li></ul><p><b>Fast-Track Promotion Plan (6 months)</b></p><p>You will receive a clear probation scorecard in Month 1 and meet with the GM, DOF, and HR at 90 and 180 days. Promotion to F&amp;B Manager is contingent on meeting agreed KPIs, typically including:</p><ul><li>Financial: Forecast accuracy, RevPASH growth, food &amp; beverage cost within target, inventory variance within tolerance.</li><li>Guest: Outlet/IRD satisfaction targets, complaint closure time, online review improvements.</li><li>Quality &amp; Safety: Internal/third-party audit scores; zero critical non-conformities.</li><li>People: Training completion, certification compliance, engagement and turnover metrics.</li><li>Growth: Demonstrated wins in caf&eacute; throughput, IRD ticket times, and outside-catering revenue.</li></ul><p><b>What you&rsquo;ll bring</b></p><ul><li>3&ndash;5 years of progressive hotel F&amp;B leadership (multi-outlet exposure preferred).</li><li>Proven budgeting/forecasting, menu engineering, and alcohol handling competence.</li><li>Solid buffet operations, caf&eacute;/bar oversight, and 24H room-service management.</li><li>Systems literacy: POS (e.g., Micros/Simphony), inventory (e.g., Adaco/MC), Excel.</li><li>HACCP/food safety knowledge; Responsible Service (e.g., TIPS) and/or WSET 2+ preferred; ADAFSA PIC certification (or willingness to obtain) is an advantage.</li><li>Confident communicator; calm under pressure; coaches diverse teams to high performance.</li></ul><p><b>What we offer</b></p><ul><li>Competitive salary + service charge/tips (where applicable)</li><li>Medical insurance, duty meals, uniform, and learning &amp; development pathway</li><li>Annual leave per UAE labor law</li><li>Structured succession: shadowing the F&amp;B Manager from Day 1, with leadership exposure at ExCom meetings during probation</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>do you have experience in managing outside catering, events and F&amp;B budgets</li></ul>

Assistant F&B Manager

Conservatorium Hotel

<div><div><div><p>Captain - Strawfire
 </p><div></div><div><div><ul><li>544737
</li> </ul></div><div></div><div><ul><li>Food &amp; Beverage
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Captain to join our Food &amp; Beverage &ndash; Pool &amp; Beach (Alma) team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food &amp; Beverage Department, The Captain is responsible for ensuring that their section of the restaurant is operated smoothly and that guests are served food and beverage according to the standards of Emirates Palace Mandarin Oriental, Abu Dhabi. The Captain reports to the Assistant Restaurant Manager.</p>
<p><b>
As a Captain, you will be responsible for the following duties:</b></p>
<ul>
<li>Co-ordinate and supervise all duties for the opening and closing brigade.</li>
<li>Assist the assistant manager in planning according to reservations and special events.</li>
<li>Checking the condition, cleanliness and proper functioning of all operating equipment and furniture</li>
<li>Assist in the training of waiter/waitress and junior waiters.</li>
<li>Ensure the correct and complete set-up of the restaurant section assigned to him/her.</li>
<li>Welcome guests in his/her station and to assist in seating.</li>
<li>Present menus and beverage lists to the guest with recommendations designed to increase average check.</li>
<li>Take food and beverage orders and to ensure speedy service of all food and beverage items.</li>
<li>Ensure that each table is correctly set up as per food and beverage order requirements.</li>
<li>Participate in service of food and beverage items especially during rush hours.</li>
<li>Check and follow-up on billing and checking procedures as per policies set by emirates palace.</li>
<li>Ensure proper cash handling procedures are followed as per policies set by emirates palace.</li>
<li>Be present in the restaurant during service hours.</li>
<li>Ensure that tables are cleaned and reset immediately after the guests have left, in line with the standards set by emirates palace.</li>
<li>To develop and maintain good relations with guests and to handle guest complaints as required by the restaurant manager or his assistant.</li>
<li>Ensure that the restaurant manager and assistant restaurant manager are kept informed of all guest comments and complaints.</li>
<li>Attend communication meeting, briefings and training sessions as required by the restaurant manager, training manager and food and beverage manager.</li>
</ul>
<p><b>As a Captain, we expect from you:</b></p>
<ul>
<li>Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus.</li>
<li>Strong communication and customer service skills.</li>
<li>Senior School qualification or equivalent will be an advantage.</li>
<li>Proficiency in additional languages will be considered a plus.</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Captain - Strawfire

<div><b>Additional Information</b><br>
<b>Job Number</b>25172193<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Leading Pastry Culinary Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li></ul>
<ul><li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li></ul><p><br>
</p><p><b>Ensuring Culinary Standards and Responsibilities are Met</b></p>
<ul><li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li></ul>
<ul><li>Recognizes superior quality products, presentations and flavor.</li></ul>
<ul><li>Maintains food preparation handling and correct storage standards.</li></ul>
<ul><li>Maintains purchasing, receiving and food storage standards.</li></ul>
<ul><li>Supports procedures for food &amp; beverage portion and waste controls.</li></ul>
<ul><li>Follows proper handling and right temperature of all food products.</li></ul>
<ul><li>Supervises pastry preparation shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li></ul>
<ul><li>Checks the quality of raw and cooked food products to ensure that standards are met.</li></ul>
<ul><li>Assists in determining how food should be presented and creates decorative food displays.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Strives to improve service performance.</li></ul><p><br>
</p><p><b>Maintaining Culinary Goals</b></p>
<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.</li></ul>
<ul><li>Purchases appropriate supplies and manage inventories according to budget.</li></ul><p><br>
</p><p><b>Supports Training and Development Activities</b></p>
<ul><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Participates in training staff on menu items including ingredients, preparation methods and unique tastes.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Head Baker

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
The Food and Beverage Reservation specialist is responsible for managing reservations for dining experiences within the hotel&rsquo;s restaurants, bars, and special F&amp;B events.
</p><p>This role requires exceptional customer service skills, attention to detail, and a thorough understanding of the hotel&rsquo;s food and beverage offerings.
</p><p>The specialist will ensure that all guest inquiries are handled promptly and accurately while providing a personalized service to enhance the overall guest experience.
</p><p></p><p><b>RESPONSIBILITIES:</b></p><p>
Reservation:</p><ul>
<li>Handle incoming reservation requests via phone, email, or online platforms.</li>
<li>Provide detailed information about dining options, menus, special events, and promotions.</li>
<li>Accurately input reservation details into the restaurant management system. (7 rooms)</li>
<li>Confirm reservations with guests via email or phone, providing all necessary details including date, time, location, and any specific requests.
</li><li>Work closely in contact with F&amp;B Operations to communicate special events, offers and pop ups to the clientele
</li><li>Work closely with Marketing to share with our guests the latest marketing material
</li><li>Support Sales and Events with F&amp;B reservation and organization.</li>
<li>Collaborate with other departments when required.
</li><li>Ensure you comply to any service task in accordance with Brand and LQA standard.
</li><li>Complete any additional project and administrative task assigned by line manager and management</li>
</ul><p></p><p>Guest Assistance:</p><ul>
<li>Assist guests with inquiries regarding menu items, dietary restrictions, and special requests.</li>
<li>Make recommendations based on guest preferences to enhance their dining experience.</li>
<li>Manage modifications or cancellations of existing reservations efficiently.</li>
<li>Ensure F&amp;B systems are updated to reflect guest preferences and key information.
</li><li>Highlight and assist with any special occasion booking (preference enquiries, upselling opportunities etc.)</li>
<li>Follow up with guests&rsquo; post-visit to gather feedback on their dining experience.</li>
<li>Follow up on any F&amp;B negative review, connect with guests and connect for guest recovery experience.
</li><li>Identify repeating guests, developed and maintained relationships and untapped networking opportunities.</li>
<li>Successfully track, monitor and report on key information
</li></ul><p></p><p>Upselling and Promotion:</p><ul>
<li>Promote special dining packages, wine pairings, or exclusive events during the reservation process.</li>
<li>Identify opportunities for upselling additional services such as private dining or events bookings.</li>
<li>Confirmation and Follow-up:</li>
</ul><p></p><p>Reporting and Record Keeping:</p><ul>
<li>Maintain accurate records of reservation activities including guest profiles, booking statistics and all related databases such as guest consumption, preferences number of visits,
</li><li>Generate reports as needed for management analysis regarding restaurants occupancy rates and revenue generation from food and beverage services.</li><br>
</ul><br>
</div></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</div></div></div></div></div></div>

Food & Beverage Reservation Specialist - UAE National

Novikov Restaurant Abu Dhabi

<p><b>Job Overview</b></p><p>As the Junior Waiter/Waitress (F&amp;B Runner) at Novikov Abu Dhabi, you will be responsible for quickly and accurately delivering orders from the kitchen to customers at the restaurant and serve as one of the essential parts of the hospitality industry.</p><p>You will assist the waiter staff to deliver food to the tables.</p><p>You will be supporting waiter staff in carrying beverages and meal items to designated tables.</p><p>Departmental Responsibilities</p><ul><li>Work very closely with the Chef&rsquo;s in terms of mise en place for the kitchen</li><li>Responsible in delivering food orders from the kitchen to customers' tables rapidly and accurately</li><li>Make sure that the restaurant set up, including but not limited to: perform daily cleaning, clean and dust all tables, chairs and caging; polish all glassware and cutlery, fold napkins, check all menus and where necessary replace covers and inserts, prepare all rubbish bins for service, clean and replenish the restrooms, etc</li><li>Clean the tools and work surfaces you use (black cloths, sinks, shelves and surfaces, ashtrays, cupboards etc)</li><li>To change rubbish bags and napkin bags</li><li>To assist to clean toilets or floors if necessary</li><li>To ensure that all colleagues activities adhere to and support the Novikov Quality Standards</li><li>Be updated with food and beverages knowledge required to carry out duties.</li><li>Ensure food is served in accordance with safety standards.</li><li>Always escort all guests to their destination, for example, escort guests to their allocated table, bar, bathroom, when departing the restaurant, etc.</li><li>Perform daily cleaning jobs assigned to you by Captain or managers.</li><li>Clean and stock up the pass sections (sauces, cutlery, crockery, condiments etc)</li><li>To learn the menu and order of service as you go</li></ul><p><b>Operations (Food &amp; Beverage Tasks)</b> <b>Food Running: </b></p><ul><li>To take the food to correct tables or destinations, as instructed by the Chefs.</li><li>To alert the section waiter to serve food.</li><li>Learn the names of all dishes, and subsequently attend food training to learn all ingredients and cooking methods.</li><li>To escort the guests to their destinations (table, bathroom, exit etc). Always allow a guest to pass first, never cross their path.</li><li>If guests speak to you, or ask a question, ensure they are attended to by a waiter or manager immediately.</li><li>To assist waiters to clear the tables either when you are coming back from running the food to tables or whenever a waiter requests it.</li><li>To alert the waiters or managers when necessary, about: spillage on the floor, dirty toilets &amp; breakages</li></ul><p><b>Drinks Running: </b></p><ul><li>Run the drinks to the correct tables or destinations.</li><li>To serve the drinks according to seat numbers</li><li>To learn the names of all the drinks <i>(</i>especially our cocktails), and subsequently attend relevant training.</li><li>Serve all drinks in an appropriate style: for instance, ladies first and pouring from bottles as instructed.</li><li>Assist waiters to clear tables when you are coming back from running the drinks or when a waiter requires.</li></ul><p><b>People Management</b></p><ul><li>Be willing and ready to assist colleagues as and when situations arise</li><li>Always be ready to assist the new joiners on their training plans</li></ul><p>Communication</p><ul><li>Make sure to provide a link between kitchen and service areas.</li><li>During service, carry food and beverages to the allocated table or destination as per the instructions of the Pass Waiter; alert the delegated Waiter to serve the food and/or beverage according to seat numbers on the system docket; assist Waiters in clearing the tables when required.</li><li>Attend and contribute to all staff briefings and other related activities.</li></ul><p><b>Leadership</b></p><ul><li>Ensuring guests received the highest possible level of service to maintain overall satisfaction on a consistent basis.</li><li>Maintain standards of food and beverage quality as established through restaurant standards, policies and procedures.</li><li>Have a complete understanding of the restaurant operation, and respond to any changes in the restaurant function as requested by the Manager.</li><li>Attend the training sessions and read training notes to improve your knowledge I understand and agree to adhere to the above job descriptions as governing my employment with the Company.</li></ul><p>Apply at <b>careers@novikovabudhabi.ae</b></p><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Can you join immediately?</li></ul><p>Language:</p><ul><li>Russian (Preferred)</li></ul>

Junior Waiter/Waitress

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