food beverage supervisor

Hilton

<div>Food &amp; Beverage Supervisor
A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing? 
 
A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations</li><li>
Monitor, observe and assist in evaluating team member performance</li><li>
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints</li><li>
Ensure compliance with health, safety, sanitation and alcohol awareness standards</li><li>
Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly</li><li>
Assist in monitoring inventory and inventory control</li></ul>
What are we looking for? 
A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Food and Beverage experience</li><li>
Able to meet financial targets</li><li>
Ability to comply with all Food and Beverage brand standards</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Willingness to develop team members and self</li><li>
Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Passion for delivering exceptional levels of guest service</li></ul>
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Food & Beverage Supervisor

Accor

<div><div>Company Description</div> 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.<div> 
Job Description</div> 
<ul><li>
To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>
To generally promote and ensure good inter-departmental relations.</li><li>
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li><li>
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li><li>
To assist the Assistant Manager / Food &amp; Beverage Operations Manager in any task outlined/detailed by him/her.</li><li>
To take time and get to know the guests, and to be committed to service excellence.</li><li>
To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.</li><li>
Monitor&rsquo;s duty schedules for the respective team.</li><li>
Works towards the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours.</li><li>
Ensures that under no circumstances the entrance door is left unattended.</li><li>
Contributes to meet / maximize the monthly revenue budget for the respective outlet.</li><li>
Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li><li>
He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP&rsquo;s i.e. guest care, product knowledge, grooming standards, up selling, etc.</li><li>
To report any equipment failures/problems to the Maintenance Department.</li><li>
To pass any maintenance requests to the Maintenance Department.</li><li>
To participate in any Training/Developments schemes as recommended by senior management.</li><li>
Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.</li><li>
Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.</li><li>
Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.</li><li>
Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li><li>
Contributes to the upkeep of the outlet&rsquo;s database of regular guests.</li><li>
Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.</li><li>
Resolves guests&rsquo; complaints directly or consults with immediate Supervisor.</li><li>
Does all mise en place work according to a whole day service requirements.</li><li>
Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.</li><li>
Attends regular departmental meetings and conduct&rsquo;s briefings (on behalf) and contributes to an open communication within the assigned team.</li><li>
Familiar with the outlets menu and promotional activities.</li><li>
Familiar with the company&rsquo;s internal policies and safety procedures.</li><li>
Carries out other related assignments or tasks entrusted by the Food &amp; Beverage from time to time.</li><li>
To have a complete understanding of and to adhere to Accor policy relating to Fire, Hygiene, Health and Safety.</li><li>
Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li><li>
Daily log book</li><li>
Vacation schedules yearly</li></ul><div> 
Qualifications</div> 
<ul><li>
Service - focused personality is essential and a passion for everything food and beverage</li><li>
Previous experience in a similar leadership role is an asset</li><li>
Strong interpersonal and problem solving abilities and the ability to lead by example</li><li>
Has a critical eye for detail.</li></ul><div> 
Additional Information</div> 
<ul><li>
Service focused personality is essential</li><li>
 Previous experience in a similar role is an asset</li><li>
 Strong interpersonal and problem-solving abilities and the ability to lead by example.</li></ul></div>

<div>Food and Beverage Supervisor
A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. 
 
 
What will I be doing? 
As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Supervise Food and Beverage Outlet operations</li>
<li>Communicate and delegate tasks to the team</li>
<li>Ensure compliance of brand standards</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Represent needs of the team</li>
<li>Assist Food and Beverage management with achieving financial targets</li>
<li>Assist Food and Beverage management with training and development of team members</li>
<li>Assist with annual and mid-year appraisals with team members under your responsibility</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous Food and Beverage experience</li>
<li>Committed to delivering high levels of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in hotel industry</li>
<li>Previous experience in supervising and/or delegation</li>
<li>Willingness to develop team members and self</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Food and Beverage Supervisor

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 We are seeking an experienced and enthusiastic Food and Beverage Supervisor to join our team in Cairo, Egypt. As a key member of our hospitality management team, you will oversee the daily operations of our food and beverage outlets, ensuring exceptional guest experiences and operational efficiency.
 
 
 <ul>
 <li>
 Lead and motivate the food and beverage team to deliver outstanding customer service
 </li>
 <li>
 Oversee daily operations, including staff scheduling, inventory management, and quality control
 </li>
 <li>
 Ensure compliance with food safety and hygiene standards across all food and beverage areas
 </li>
 <li>
 Coordinate with kitchen staff to maintain menu quality and consistency
 </li>
 <li>
 Handle guest inquiries, feedback, and complaints promptly and professionally
 </li>
 <li>
 Implement and maintain standard operating procedures for all food and beverage outlets
 </li>
 <li>
 Monitor and analyze sales data to identify trends and opportunities for improvement
 </li>
 <li>
 Assist in developing and implementing promotional activities to drive revenue
 </li>
 <li>
 Conduct regular staff training sessions to enhance skills and maintain service standards
 </li>
 <li>
 Collaborate with other departments to ensure seamless guest experiences
 </li>
 <li>
 Participate in budget planning and cost control measures
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1-2 years of management experience in restaurants or similar food and beverage operations
 </li>
 <li>
 Strong leadership skills with the ability to motivate and mentor team members
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Exceptional organizational abilities and attention to detail in a fast-paced environment
 </li>
 <li>
 Proficiency in inventory management and cost control techniques
 </li>
 <li>
 In-depth knowledge of food safety and hygiene standards
 </li>
 <li>
 Customer-focused mindset with a commitment to delivering exceptional service
 </li>
 <li>
 Ability to manage a large and variable workload efficiently
 </li>
 <li>
 Strong problem-solving and decision-making skills
 </li>
 <li>
 Proficiency in using point-of-sale (POS) systems and basic computer applications
 </li>
 <li>
 Flexibility to work weekends, evenings, and holidays as needed
 </li>
 <li>
 Bachelor's degree in Hospitality Management or related field preferred (not required)
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 <ul>
 <li>
 A passionate and inspired team that creates unique experiences for all they meet.
 </li>
 <li>
 We recognize and celebrate our team and individual success
 
 
 </li>
 </ul>
 Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
 
 
 The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
 
 
 Physical Aspects of Position (include but are not limited to):
 
 
 <ul>
 <li>
 Constant standing and walking throughout shift.
 </li>
 <li>
 Frequent lifting and carrying up to 30 lbs.
 </li>
 <li>
 Occasional kneeling, pushing, pulling, lifting.
 </li>
 <li>
 Occasional ascending or descending ladders, stairs and ramps.
 
 
 </li>
 </ul>
 Visa Requirements: Must be legally permitted to work in Egypt.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates at Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
 </li>
 </ul>
</div>

Food and Beverage supervisor

Mandarin Oriental Hotel Group

<div>Food and Beverage Supervisor

Mandarin Oriental Muscat is looking for a Food and Beverage Supervisor to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities
<ul>
<li>Display full knowledge of food and beverage and dining venue offering.</li>
<li>Ensure colleagues start and finish shifts at the correct time.</li>
<li>Assist in setting up tables for all meal periods.</li>
<li>Assist colleagues in setting up service stations according to MEP standards.</li>
<li>Be familiar with all billing procedures.</li>
<li>To handle all banqueting area relevant equipment.</li>
<li>Attend daily meetings.</li>
<li>Attend all mandatory training sessions arranged by MO.</li>
<li>Ensure correct quality, presentation and delivery of all dishes and drinks.</li>
<li>Perform all administrative tasks designated to him/her by management.</li>
</ul><ul><li>Supervise F&amp;B service by directing and supporting his/her subordinates</li>
<li>Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li>
</ul><ul><li>Identify and carry out any specific training and development needs among the team.</li>
</ul><ul><li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
</ul><ul><li>Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.</li>
<li>Greeting and seating guests according to MO standards.</li>
<li>Presenting the menu correctly to each guest.</li>
<li>Taking orders from all guests in line with event policy.</li>
<li>Offering suggested up-selling based on outlet policy.</li>
<li>Serving food and beverages according to MO standards.</li>
<li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li>
<li>Presenting the bill and handle payment procedures.</li>
<li>Ensure guest satisfaction at all times and proactively seek feedback.</li>
<li>Handling special requests from guests and VIPs.</li>
<li>Implement service recovery actions and follow up.</li>
<li>Bidding guests farewell when leaving the venue.</li>
<li>Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

Mandarin Oriental

<div>
 
 Food and Beverage Supervisor
 
 
 
 Mandarin Oriental Muscat is looking for a
 
 Food and Beverage Supervisor
 
 to join our
 
 Food and Beverage
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Display full knowledge of food and beverage and dining venue offering.
 </li>
 <li>
 Ensure colleagues start and finish shifts at the correct time.
 </li>
 <li>
 Assist in setting up tables for all meal periods.
 </li>
 <li>
 Assist colleagues in setting up service stations according to MEP standards.
 </li>
 <li>
 Be familiar with all billing procedures.
 </li>
 <li>
 To handle all banqueting area relevant equipment.
 </li>
 <li>
 Attend daily meetings.
 </li>
 <li>
 Attend all mandatory training sessions arranged by MO.
 </li>
 <li>
 Ensure correct quality, presentation and delivery of all dishes and drinks.
 </li>
 <li>
 Perform all administrative tasks designated to him/her by management.
 </li>
 <li>
 Supervise F&amp;B service by directing and supporting his/her subordinates
 </li>
 <li>
 Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.
 </li>
 <li>
 Identify and carry out any specific training and development needs among the team.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.
 </li>
 <li>
 Greeting and seating guests according to MO standards.
 </li>
 <li>
 Presenting the menu correctly to each guest.
 </li>
 <li>
 Taking orders from all guests in line with event policy.
 </li>
 <li>
 Offering suggested up-selling based on outlet policy.
 </li>
 <li>
 Serving food and beverages according to MO standards.
 </li>
 <li>
 Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
 </li>
 <li>
 Presenting the bill and handle payment procedures.
 </li>
 <li>
 Ensure guest satisfaction at all times and proactively seek feedback.
 </li>
 <li>
 Handling special requests from guests and VIPs.
 </li>
 <li>
 Implement service recovery actions and follow up.
 </li>
 <li>
 Bidding guests farewell when leaving the venue.
 </li>
 <li>
 Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Food and Beverage Supervisor - Seasonal Contract

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